Extended Stay America Select Suites - Fayetteville - West

Location: 1381 Walter Reed Rd, Fayetteville, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Staff adhere to local safety protocols
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Key card access
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access

Rooms Available

• Standard Studio, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  1 Double Bed

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - 34-inch flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer
  • Braille signage
  • Closed captioned TV
  • Lever door handles

• Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  2 Double Beds

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - 34-inch flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, and microwave

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled heating and air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer
  • Braille signage
  • Closed captioned TV
  • Lever door handles

• Standard Double Room

  A kitchen fitted with a stovetop, a refrigerator and a microwave is available for cooking and storing food. The spacious double room features air conditioning and a dining area, as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Standard Double Room - Non-Smoking

  The studio offers air conditioning, a dining area, as well as a private bathroom boasting a bath. A kitchen fitted with a stovetop, a refrigerator and a microwave is available for cooking and storing food. This studio has a wardrobe, heating and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Double Room with Two Double Beds - Non-Smoking

  The studio offers air conditioning, a dining area, as well as a private bathroom featuring a bath. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator and a microwave. This studio features a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Shawn (5/5): -
• Jackson (10/5): - Everything
• J Clancy (3/5): DON'T GO HERE - Location had a Tropical Smoothie Cafe, an African Food Restaurant, & sub sandwich restaurant across the street. When I got there at 4:30, the Internet was down, so I couldn't check in. No lobby so I had to wait in my truck, but they would call as soon as it was fixed. An hour or so later, I went in to ask how much longer. "Oh it's been up for a long time." ... "Didn't get no message." "Can't put you on upper floor; someone else got it when Internet came back up. Put you on first floor near back door. You can only come in the front door, but you can go out the back door any time--more convenient for you." Every time some one went out the back door, an alarm went off..."but just until the door closes again." And the TV didn't work. He tried to fix it, but no luck, so he moved me to another room. Not impressed. The one in Charleston was MUCH better.
• Guy (1/5): - Nothing Everything
• Anetria (1/5): -
• Taylor (8/5): -
• Tia (6/5): -
• KRISTAL (9/5): -
• Vanessa Goodson (3/5): -
• Craig (3/5): -
• Amyah (7/5): - It was very comfy The price of the pots and pans. I feel like since the rooms are equipped with stove tops then the rooms should automatically come with appliances for cooking and eating and then if people do steal them their card should then be charged for it instead of charging us to use things that should already be used in the room. I had a very difficult time checking in when I paid through booking and it took me close to 3 hours just to check in but the over night lady who was working was very patient and very helpful and tried everything should could we eventually had to call booking but it kept hanging up which took even longer and then having to reexplain the problem to a new person every time was aggravating but the lady was absolutely amazing when it came to resolving the issue
• Guest (6/5): -
• Tiffinay (3/5): -
• Gwendolyn (10/5): -
• Gwendolyn (9/5): - Good Good
• Avante (10/5): -
• Gwendolyn (10/5): - Good Good
• Kadesha (1/5): - Location was great ,staff was super friendly That room had roaches ,nasty walls and doors ,burn holes and stains on the blankets,the tub filled up with water during the shower....the room over all was disgusting ...I didn't stay until check out.
• Harley (1/5): - Comfortable bed My tub was dirty food left in the refrigerator and cabinet freezer microwave was dirty
• Gwendolyn (10/5): - Good Good
• Gwendolyn (10/5): - Good Good
• Gwendolyn (10/5): - Good Good
• Gwendolyn (10/5): - Very good Didn't find anything wrong
• Gwendolyn (10/5): - Good Good
• Gwendolyn (10/5): - Good Good
• Gwendolyn (10/5): - Good Good
• Jeffrey (8/5): -
• Bethea (10/5): -
• Gwendolyn (10/5): - Good Good
• Avante (10/5): -
• Vanessa (1/5): - Nice location. Very clean. Friendly staff The Bathroom door would not close and with it being a smaller room it need to close for privacy. Also there was no hot water in the bathroom sink. Did not discover the got water problem until the morning when we got up to wash and dress. Definetly not going to return again
• Gwendolyn (10/5): - Very good Good
• Furontia (5/5): -
• Gwendolyn (10/5): - Good I like everything
• Mary (1/5): - No where on the bookings app, the lobby of the hotel or online does it say that if you don’t show up by 1am you’ll be marked as a no show. I just drove 10 hours from Tampa to not have a place to sleep for a few hours
• Breeden (9/5): - Customer service Na
• Jeffrey-Jamal (8/5): -
• Jeffrey-Jamal (8/5): -
• Thompson (9/5): - Good service The high taxes especially on the weekends
• Doretha (1/5): Do Not Recommend - There was a bad odor. No wifi until the next day, water ran cold, the microwave was completely rusted on the inside and the beds were horrible
• Christopher (7/5): -
• Thompson (9/5): - Very good Very nice
• Thompson (9/5): - Good Good
• Ruthie (1/5): It was horrible - Roach infestation Roaches and smelly
• Thompson (10/5): - Everything is good Everything is ok
• Thompson (9/5): - Very good Excellent
• Darnell (10/5): -
• John or Deanna (1/5): “I’m reporting a hotel room with live roaches and unsanitary conditions. smoke smells of cigarette - Extended stay America in Fayetteville NC“I booked Room 211 and found live roaches and unsanitary conditions. upon arriving the hotel was very dirty smell of cigarettes and Marijuana. when entering the room there were dirty walls, bathtub was absolutely filthy. I have photos documentation. Dirty or poorly maintained rooms. The bathtub was black and dirty, plus you’re dealing with roaches and cigarette smell, that’s not just “minor inconvenience” — that’s a legitimate cleanliness and sanitation issue. In Fayetteville, hotels are expected to meet basic health and lodging standards. A filthy bathtub alone is unacceptable. Combined with pests and smoke odor, you absolutely have grounds to demand action. I am requesting a full refund immediately. If not resolved, I will be filing formal complaints with the Board of Health and disputing the charge with my credit card company.” Thank you Deanna or John
• Patrick (1/5): -
• Ramon (1/5): -
• Thompson (10/5): - Good Good
• Thompson (10/5): - Everything is good Okay
• Brittany (1/5): Disgusting room - Nothing The room was disgusting. There was dead bugs, crust, and stains all over the walls. There was dead bugs all over the room and living baby roaches crawling on the wall. The toilet was disgusting. There was hair and urine on the back of the toilet.
• Thompson (10/5): -
• Thompson (10/5): -
• Thompson (10/5): - Good Everything is good
• Thompson (10/5): - Mrs. Angela she has a sweet blessed smile on her face everyday the place is clean and the elevator thank y'all for the stay . Well the elevator used to be dirty and a the lobby used to be dirty but everything is clean now.
• Jerry (4/5): The place looked like it had permanent residence .the clientele were very scary wish I would hav - Na Na
• Thompson (9/5): - It was just nice and comfortable
• david (7/5): -
• Julius (4/5): -
• Cromartie (1/5): be careful what you pay for - Nothing The beds were uncomfortable, roaches staff was rude and having sex on the clock , tv didn’t work , hair in the drains , throw up on the wall .
• Walker (1/5): -
• Shamika (1/5): Miss Cindy the management she’s very nasty - Close enough for work Toilet, messed up and roaches
• Thompson (6/5): - I the house keeper the twins they work as team workers and Mrs Angela she's a very good person who makes sure that everything is good for you 🙏💜. The elevator be dirty sometimes haven't seen any one come spray our room yet but other than that everything is okay
• Burns (1/5): -
• Desiree (1/5): Will never recommend this hotel dressed like a slum motel - Nothing Filthy , non smoking rooms smell like straight tobacco . First room we were put in didn’t even have a cord to plug in for the T v to work ! Next room they put us in smelled like they sprayed it with a fragrance my son was allergic too . Pictures online do not even look the same as the filthy room . Absolutely unsatisfied and will be sharing a review on social media
• James (2/5): -
• Thompson (5/5): - Staff is good Looks like mold in the tub
• Nichole (10/5): - I love that the hotel is on the inside I feel more comfortable and safer. N/A
• Eboni (1/5): Only if your okay with roaches and filth - Nothing Roaches, filth, hair on the pillows, sheets, every sheet had hair on it. Hair in the wash clothes. Foul odor. Upgrades needed. The flooring in the bathroom needed to be redone. The bathroom tub would not stop dripping. Dust caked under the bathroom door. I lasted 30 min in this room and checked out. Had rather sleep in my car than in this. Just pay an extra 20$ and stay anywhere else but here!
• Nichole (10/5): -
• LAWRENCE (1/5): - Some of the staff! The manager, The Bugs. The fighting. The loud music and arguing night and day. Dirty rooms. Lack of room cleaning. Etc
• LAWRENCE (1/5): Don't go there! - Some of the staff The manager
• Shannon (2/5): - DO NOT GO THERE!!! We were driving to Florida and need to sleep for a few and shower. It was advertised as clean hotel..I wouldn't even label that place a hostel. Our room had dead roaches everywhere, walls had unrecognizable stains, shower had grime and hair, toilet seat had feces on it and broken. Bed sheets stained cigarette ashes on it. Smoke detector expired in 2010(it was sitting on the shelf) that place needs a visit from the health department!!! IM STILL TRYING TO GET MY MONEY BACK FROM THEM, GUEST RELATIONS IS NOT RESPONDING. I WOULD SLEEP ON A SIDEWALK BEFORE EVER STEPPING FOOT IN THAT PLACE.
• Erin (6/5): Ok, but needs improvement - The staff was fantastic! However, there was mold on the bathroom ceiling, the fridge was rusty and dirty, and the beds were rock hard. The front desk hours are very odd, and you cannot access the rooms without a guest key. The only point of entry is the main door, but it isnt handicap friendly.
• Ernest (10/5): -
• Burns (10/5): -
• Rhian (8/5): Friendly staff - Last minute pick, but such friendly staff. Good location, comfy bed Could be loud in the nights, but could tolerate
• Angel (10/5): - Was good
• Angel (10/5): - Was ok
• Kelly (10/5): -
• Michael (3/5): -
• Ernest (10/5): -
• Matthew (2/5): - Non-smoking but the hallway, elevator smells cigarette smoke, weed. Room have molds, floor is dirty, bathtub is dirty, dog hair all over. We had to buy a mop, bucket, bleach, detergent and we just cleaned the room. People on the next rooms play loud music, kids playing, mother nagging, kids thomping, banging walls the whole night and we have to find a place to sleep peaceful elsewhere. We ended up checking out and cancelling our supposed a week reservation.
• Michael (4/5): Affordable but unacceptable due to the fact there were roaches in our room - Location and rate Roaches, bathtub clogged, had to take my own towels and linen down to get washed
• Jasmine (5/5): -
• Eugenia (4/5): - Car was stolen out the parking lot while I was sleep
• Kimberly (1/5): - Nothing Everything
• Waileung (7/5): -
• Tamera (10/5): Exceptional -
• Michael (7/5): Good -
• Lewis (4/5): - Place had bugs!!!
• Billy (6/5): Pleasant -
• Verified traveler (2/5): Worst place to stay - The sheets were stained. The air conditioning didn’t work. There were cockroaches. The remote control didn’t work. Would not recommended.
• Myrion (6/5): - The room was OK. It appears very clean and neat. Quite spacious and looks modern inside. However, the room had roaches in it but the roaches did not come out. I was cleaning the bathroom mirror and the vibrations from my cleaning disturbed several roaches behind the mirror. A few of them came out and went back behind the bathroom mirror. So I say, lol, those roaches were not a threat but seeing 5-6 big roaches and a baby or two gave me a quick fright but again the roaches did not come out and roam around. Overall it's a decent hotel in a great location.
• Mary (7/5): Good -
• Rijesh (2/5): Not worth the stay. - Location was good. No one at the front desk at night. Had to wait too long to get checked in. Extremely bad odour in the hallway and in the room. Insects in the hotel room. No breakfast.
• Walker (8/5): Very good - Convert location. Smoking room not available.
• Verified traveler (6/5): Bare bones but clean - Very clean but very bare bones as I expected. They don’t man the front desk after 10:00 pm so I had to call since I arrived closer to 10:30 pm. No other real issues aside from very minimal when it comes to soap, towels, etc. it really is the most minimal of amenities but they’re up front about it. Like the full size fridge & freezer.

Photos