Hotel Britannia

Location: Capo 72, Sorrento, it

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Solarium
• Darts
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Thermometers for guests provided by property
• Cooking class
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room with Balcony and Garden View

  This twin/double room has a balcony. WiFi is free.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Triple Room with Balcony and Garden View

  This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Economy Double Room

  This air-conditioned room comes with a balcony, satellite TV and private bathroom. This room does not have a view.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Deluxe Family Room

  Comes with 2 bathrooms, air conditioning, a satellite TV and free WiFi.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Tile/marble floor
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Triple Room with Balcony and Sea View

  This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Standard Family Room

  This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Tile/marble floor
  • Bidet
  • Toilet paper
  • Emergency cord in bathroom
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Classic Room, 2 Bedrooms, Connecting Rooms

  2 Queen Beds and 2 Twin Beds OR 6 Twin Beds

  344-sq-foot room with partial sea views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with digital channels

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, laptop workspace, and wardrobe or closet

  Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Connecting rooms available
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Desk chair

• Comfort Quadruple Room

  2 Queen Beds OR 4 Twin Beds

  Internet - Free WiFi

  Entertainment - LCD television with digital channels

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, laptop workspace, and wardrobe or closet

  Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Desk chair

• Economy Double Room, Balcony without view

  1 Queen Bed OR 2 Twin Beds

  172-sq-foot room with a balcony/patio

  
  

  Internet - Free WiFi

  Entertainment - LCD television with digital channels

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, laptop workspace, and wardrobe or closet

  Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Desk chair

• Double Room with Balcony and Sea View

  This twin/double room features a balcony. WiFi is free.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Quadruple Room With Balcony And Sea View

  This air-conditioned quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

Guest Reviews

• Malcolm (10/5): We stayed at London, Paris and Amsterdam and this was the best hotel of them all, thank you so much. - The staff were exceptional, best customer service we have ever received in a hotel, advised us where to go and how to get there, offering help when one of our family had a health issue. The only issue with the location is there is no footpath along a very busy road partway to the hotel to the town but there is a bus service right outside the hotel which runs every 20 minutes.
• Carly (10/5): Highly recommend Hotel Britannia. The staff were so amazing- helpful and friendly. Location was great! - The staff were all amazing !! Friendly, helpful and welcoming. The facilities were very clean and very comfortable. The rooftop and garden were great places to catch some sun and relax. The bus stop at the front door which came every 30 minutes was very convenient. Breakfast had a great variety and lovely service. The lift was handy! Highly recommend!
• Maria Antonia (1/5): - Nada Todo
• Anabarbaralnogueira (10/5): Excellent stay with great service - I had a wonderful stay. The reception staff were always very kind, welcoming, and helpful throughout my visit. The breakfast was excellent, with great variety and quality, and the room was very comfortable, clean, and well maintained. I would definitely stay here again and highly recommend it! The only thing I missed at breakfast was the option of scrambled or fried eggs.
• Katerina (9/5): - The hotel staff was very helpful, kind and responsive. The breakfast was satisfying. We had a room with a view. It was clean, good wi-fi. Location was also good, just about 15 min walking to Sorrento centre. It was good value for money. all good
• Ansie (8/5): Good affordable hotel with easy access to the historical centre! - The location was good and the staff was very helpful, friendly and professional. Strong arms helped us with heavy suitcases! Nothing
• Anonymous (9/5): -
• Rosane (7/5): Dou nota 7 no geral - Quarto grande e confortável. As toalhas eram ruins e não foram trocadas em nenhum dos 3 dias que ficamos lá. Das toalhas
• Corinne (9/5): - .The hotel staff were very kind and helpful with recommendations. The breakfast was fantastic. The view
• Pam X (10/5): 1000% recommend for location,staff,food,friendliness & price - Beautiful small hotel with the best staff, everyone so attentive, happy and friendly.(big shoutout to Guiseppe & Michela in particular) Interconnecting rooms were perfect for group of 6 girls with fab little terrace. Breakfast was fab, varied & plentyful. Location just perfect, enjoyed the little 20 min stroll to the town or option of bus right outside door of hotel. Rooftop pool/hot tub was iceing on the cake with amazing views and sunsets. Would highly recommend and hope to return x Only reservation i would have would be for families with buggys as there is a very small stretch of the road before you reach the footpath that i feel not suitable to walk with a buggy but there is option of bus that stops right at door of hotel
• Björn (9/5): Bra dagar på Britannia - Buss utanför Inget
• Pablo andres (10/5): - Las instalaciones y el personal.
• Olga (10/5): -
• Marc (9/5): Giuseppe et toute l équipe sont impeccables ! - La personnel est admirable! L emplacement et la terrasse spa!
• Jorge (10/5): -
• Lindsey (8/5): Excellent stay would return. - Location was excellent. Staff were super friendly and helpful and really made our stay. The towels were awful in particular hand towels. No matress toppers only sheet over matress. Minor things that wouldn't put me off staying again but would improve stay.
• Anahit (9/5): We were very happy to stay at this hotel. - The staff service was great! Stephano and Andrea went an extra mile to make our stay pleasant. Andrea managed to book the same excursions for lower prices compared to what we had booked earlier.
• Mario oscar (8/5): -
• Daniel (10/5): - El personal muy atento, la atención inmejorable, desayuno delicioso. La habitación amplia y cómoda, todo muy limpio. Volveremos. Todo me gustó
• Patty (10/5): Definitely would stay again! - Staff was extremely friendly and helpful! Very clean and a fantastic breakfast ! A bit far from the main restaurants and shops, but walkable.
• Eduardo (10/5): Excelente opción y vistas - La excelente atención de TODO el personal, desde el ingreso hasta que me fui. Giusseppe invitó un tiramisú hecho por el mismo y siempre con una sonrisa, hablando el mismo idioma, lo cu te hace sentir muy cómodo.
• Dylan (7/5): A good place to explore, worth paying extra for the sea view room with the views. Close to the road but could not hear t - Amazing views of mount vesuvius. Also had a terrace that gets the sun until late. Very average breakfast, no hot food at all and was the same for five days.
• Anne-Mari (10/5): Kiva perhehotelli hyvällä sijainnilla ja ihanalla henkilökunnalla. - Henkilökunta oli erittäin ystävällistä ja avuliasta. Vastaanotossa oli henkilökuntaa paikalla ympäri vuorokauden ja se tuntui turvalliselta. Huoneet olivat siistit ja tilavat, wc ja suihkutila toimiva. Aamiaisella oli tarjolla itse tehtyjä ruokia ja sitruunahilloa. Kattotasanteella oli siisti, iso poreamme ja hieno näkymä Vesuviukselle. Sorrenton keskustaan pääsi hotellin edestä helposti bussilla ja kävellenkin oli vain noin 10 min matka. Hotellin lähellä oli pari kivaa ravintolaa. Hotellin edestä kulkeva tie oli aika vilkas ja liikenteen äänet kuuluivat jonkin verran huoneeseen. Tämän kyllä tiesimmekin hotellia valitessa.
• Kerry (8/5): Great stay and good base for exploring Sorrento and surrounding areas! - The property was very clean, calm and relaxing. The staff were extremely friendly, polite and helpful. We were lucky and upgraded to a room with a sea view on arrival. I found the breakfast to be basic, personally this wasn’t a problem for me but some people may prefer more breakfast options.
• Peter (9/5): - All aspects of our stay.
• Castro (10/5): -
• Paula (9/5): - Very clean hotel, friendly staff. Nice location on the hilltop with evening sun on our balcony. Nothing.
• Keng Joo (9/5): A wonderful "home away from home" experience - This hotel offers a wonderful "home away from home" experience, largely thanks to the attentive staff who take the time to know guests by name and provide excellent local recommendations. While it is situated a bit outside the Sorrento town centre, the walk is manageable and well worth it for the stunning hilltop views of the sea and Mount Vesuvius. One area for improvement would be the bathroom amenities. Rather than providing small bars of soap and single-use shampoo packs, it would be much better to offer body wash and shampoo in larger, refillable containers. This would be more convenient for guests and a more modern, eco-friendly approach to toiletries.
• Dermot (10/5): Excellent hotel with exceptional staff! - The staff were exceptional. They could not have been more friendly and helpful. The front desk were very helpful booking various things for our group. The catering staff looked after us very well too and the bedrooms were kept very well too. Not much but it’s about 200 meters from the footpath which makes walking quite dangerous.
• eve (10/5): Great position, immaculately clean, great spa experience - Brilliant: All the staff at Hotel Britannia were friendly and very helpful. The breakfast girls were cheerful and very helpful with gluten-free options and oat milk made available. We also were offered a room upgrade that was unexpected but well received. Our interactions with Giuseppe, Stefano and Michaela was like catching up with old friends.
• Jérémy (9/5): - Déjeuner pourrait être un peu plus vairé. Les chambres étaient très propres. La vue exceptionnelle,
• Emily (9/5): A relaxing stay with warm staff - A peaceful location with a serene view. Notably, the staff here were all very lovely and made our stay a pleasant experience. They gave us a room upgrade, great recommendations for activities and restaurants and even assisted us with booking a tour. Breakfast was nice too! A bit tricky to access from ferry/train but there is a bus stop is right outside the door
• Scott (9/5): Great price and stay. - Reasonably priced, clean, basic accommodations. Pleasant staff. Good breakfast bar. Great views from the upper floor. The hotel is up a steep winding road about 5 min bus ride from central Sorrento but a local bus conveniently stops in front of the hotel every 20 mins making for an easy ride into town. All fine.
• Aline (10/5): Maravilhosa! Excepcional! Espero voltar! - Confortável, bem localizados, staff preparado e super simpático. Café da manhã excelente. Hospedagem perfeita! Gostei de tudo!
• Margerita (9/5): Relaxing - The staff were amazing, Andrea was so helpful as was the young lady at afternoons Other guests were very noisy at night
• Oliver (1/5): Simply awful and outrageously overpriced - The ladies making and serving the coffee in the morning really were very kind. A main road (see https://youtube.com/shorts/gbAtnAJ69I0) with infernal noise, day and night, surrounds the hotel on three sides. Doors and windows are poorly insulated or cannot be closed, making sleep impossible. The reception staff is only interested in selling additional services and talks a lot, but is neither able to listen nor help. Contrary to the official photos, some bathrooms are not renovated, the breakfast selection is on par with a bad youth hostel, the terrace is exposed to the noise and smell of the street, and we always found the bar closed — all this at a hefty price. We cut our stay short after two days and two nights without sleep.
• Ítalo (10/5): Sensacional - A receptividade dos colaboradores, a limpeza do quarto, o café da manhã, simplesmente um dos melhores hotéis que já ficamos, experiência excelente Não temos nenhum ponto a destacar
• Ana (10/5): Maravilhosa ! - Atendimento maravilhoso! Todos os funcionários super atenciosos! Tudo muito limpo e arejado! Um bom café da manhã!
• Michela (9/5): -
• Camila (10/5): Perfecto - El hotel es hermoso (sobre todo la terraza) y el personal maneja un nivel de amabilidad excepcional, nos guiaron y ayudaron en todo. Si bien el hotel no tiene restaurante, a 100 metros nos recomendaron uno que fue riquísimo y a re buen precio.
• Pamela (8/5): -
• Gabrielle (10/5): - The staff was very helpful!! The fruit was a little mushy for breakfast.
• Roberta (10/5): - The staff were very pleasant & helpful with suggesting restaurants, booking transfers, bus info, tours. The garden terrace was a great place to sit and enjoy a glass of wine before or after going out for the evening. Great location! Everything was great!
• Karly Anne (10/5): -
• Omar Adalberto (10/5): Excelente - El desayuno me parecio muy rico y la ubicacion excelente Nada
• Muona (9/5): -
• Scott (9/5): -
• Luisa (7/5): - La posizione è la vasca idromassaggio sul terrazzo con una meravigliosa visuale La colazione poteva essere gestita meglio con prodotti freschi locali di maggiore qualità
• MariO (7/5): Rapport qualité/prix à revoir - Personnel très serviable - Hôtel bien positionné par rapport à l'arrêt de bus qui dessert la côte et à 1/4h à pied du centre. Petit déjeuner buffet avec très bon capuccino sur demande et des fruits frais. Comment les chasses d'eau peuvent-elles être aussi bruyantes? Système à revoir pour en plus faire des économies d'eau. Shampoing en dosette insuffisant. Circulation intense devant l'hôtel: attention en circulant à pied.
• Ball (10/5): -
• Colton (9/5): - The staff were extremely friendly, breakfast was decent, and the rooftop was exceptional. The location isn’t entirely accessible by sidewalk, and we wish the rooftop was open longer.
• Louis (5/5): -
• Kathleen (10/5): - The room was perfect with a beautiful sea view from our room , the staff were really helpful and friendly
• Esteban (6/5): - El personal del desayuno Muy básico para el precio que se paga. Ninguna comodidad. El desayuno MUY básico. Piezas muy simples. Toallas MUY malas. Nada especial para el precio que se paga por noche. Sugiero buscar alternativas.
• Elita (9/5): - Laba atrašanās vieta. Tieši pie viesnīcas autobusu pietura, ļoti ātri var nokļūt Sorrento centrā. Ļoti laipns personāls. Brokastis pieticīgas.
• Simon (10/5): Hotel is great, stunning views, good location! - This Hotel is lovely, rooms are spacious and comfortable. We selected a triple room with a sea view and it was perfect! The staff and owners made the stay even better! Location wise it’s a little walk into town but with amazing views on the way, it’s a nice walk. Nothing, property was great!
• Jorge (10/5): - Hotel staff and location is great !!! Easy to access sorrento and other locations!! Was amazing!!! !
• Melinda (9/5): Excellent value and great location! - Loved having the outdoor area for drinks. The rooms were great, and the staff was so helpful…especially the front desk. Awesome service!
• Michael (10/5): -
• Pratik (10/5): - Great staff, breakfast and location. Bus going to the town comes right at the hotel.
• Anna (10/5): -
• Németh (10/5): -
• julie (8/5): - .
• SandraG73 (10/5): Perfecto! - This wonderful hotel is welcoming, clean, comfortable, and in a great location. But the thing which makes this hotel great, is the staff! Stefano, Andrea and a 3rd guy on reception whose name I didn't get, are all so welcoming, friendly and helpful, providing us with local information and advice. And the ladies in the breakfast room always greated us with a happy 'buongiorno.' It was my birthday during our stay there and I'd asked if I could pre-order a couple of Mimosas for breakfast; they arranged this for me, complimentary, and a few of the staff acknowledged my birthday throughout the day, which was really nice! This was our 2nd visit to this hotel and it won't be our last. If you're looking for a hotel with a personal touch, where you are a guest, and not just a customer, then I can absolutely recommend The Britannia.
• Julie (10/5): We would recommend the Hotel Britannia. The amenities were very nice with the bar, rooftop patio and courtyard. The staf - All the staff were exceptional and went out of their way to make our stay very comfortable. They were all very friendly, helpful and pleasant to deal with. The bath towels. They need to be thicker! 😊
• Rick (7/5): - Great hosts. Good advice. Average rooms, amenities and toiletries at best for the price. Same breakfast menu daily which got boring. Close roof top at 7pm which is ridiculous. Don’t allow food on a patio off the entrance which is also ridiculous.
• dianecI7874ZY (10/5): A Highly Recommended Excellent Hotel - Excellent Hotel - Highly Recommended! My sister and I have just returned from a lovely one week holiday in Sorrento. Our hotel was the Britannia Hotel and it was an extremely fortunate choice. The staff were all really friendly and made us feel very welcome. The fact that we were upgraded to a room with a second, much larger, outdoor seating area was a fantastic cherry on the top of a brilliant cake. The hotel is very well placed for the town and, although there is a public bus stop immediately outside the hotel, it is a very pleasant and not at all challenging walk into the centre. Rooms are very clean and quite spacious. Cleanly decorated and beds very comfortable. There are clearly very many hotels in the Sorrento area, but from my experience, I suspect the majority will not be as welcoming and friendly as The Britannia
• blinkinink (10/5): Excellent - We stayed in the garden view room 3 weeks ago. The room was perfect, lovely and clean with all the facilities you need for an enjoyable stay. The staff were very friendly and were always on hand to assist your every need. The breakfast was adequate to set you up for the day. The coffee made by the staff using the espresso machine was fabulous. The walk into town was quite easy for us and we are in our middle sixties. The first 100 yards does not have a footpath but if you pay attention to the traffic it is fine. We have been to Sorrento 3 times and this hotel has been the best. Next time we are in Sorrento we will definitely use this hotel. Wonderful stay wonderful staff.
• William (7/5): -
• Kristen (10/5): - Location was great with a nice view from the rooftop terrace. Staff were very friendly and accommodating, with great drinks from the bar. Breakfast was great with a variety of options. Didn’t get a chance to try the gym, but it was a nice amenity to have.
• Diana (10/5): - Very pleased with this hotel! It was extremely clean and in a very good location with a beautiful view from the rooftop lounge area. Walls are a little thin so you could hear your neighbours snoring but aside from that, zero complaints!
• Raymond (8/5): - Loved the rooftop terrace. Great views from there, plus a nice whirlpool tub to soak in at day’s end. Road noise was a thing. There were no sidewalks on the road, so that was a bit hazardous. Getting around was by bus or taxi. The bus service was good and easy to anticipate using Google Maps. The staff was terrific. Super helpful. They had access to tours that picked you up and dropped you off at the hotel. The prices were comparable to booking it on your own, so it was a no-brainer to use their available tours. We did Capri and the Positano/Amalfi tours. Both were great!
• John (10/5): - Staff was wonderful. Nice room, great rooftop deck with a hot tub and amazing views of the med.
• Christopher (8/5): - We enjoyed our stay, overall, but a few minor complaints. The hotel is an enjoyable walk down to Sorrento, although slightly more difficult going back up. Buses were sometimes full which made things a little difficult. Breakfast was good, but not great. The rooftop terrace had good views, but it was usually too hot to sit up there.
• Timo (8/5): - Staff were very friendly and helpful. Our room was clean and well maintained. Breakfast was limited in scope but adequate. Our room had a balcony with sea view, but this was undermined somewhat by a road with heavy traffic directly outside the hotel.
• SCHARSAD (6/5): - The hot tub closes early, around 1900 so found that strange. Staff were friendly and helpful. Breakfast was nice. They need to rearrange their refrigerators, they were hot and in a closed space. Nice views from the balcony and right across the street from a bus that goes to town which is great
• F7767VKannac (10/5): Lovely hotel with wonderful staff - Absolutely wonderful staff! Every staff member was kind to us throughout our stay which we really appreciated. Very friendly and courteous. Our room was spacious, great air-con, clean and bright. We loved staying at this hotel and highly recommend. Thank you for a brilliant stay.
• Derek (10/5): Very enjoyable in every respect. The staff went over and above to help us. - It was beautifully clean and all the staff could not have done more for us. Thoroughly recommend Hôtel Britannia. Nothing
• Karen (10/5): - Staff was amazing… friendly and helpful. Hotel was well maintained
• alangD1097LP (10/5): Fantastic stay at Hotel Britannia - This is the third year in a row that we have stayed here it is a amazing hotel wit great staff. Very clean and plenty to choose from at breakfast. A bus stops right outside the hotel to take you down to the town. We have known Stefano for a number of years he makes your stay a great one, and we hope to come back soon
• Jakub (10/5): -
• Rene (10/5): - The staff was absolutely wonderful. They serve a lovely breakfast every morning and are always cheerful and helpful. Great location away from the hustle and bustle, but close enough to walk to or catch a quick bus. I highly recommend this property for the value and comfort.
• Valentina Iulia (10/5): - Locația la prima vedere poate părea departe, dar este pe drumul principal și e f ușor de ajuns în centru sau la gara. Pana în centru se fac max 20 minute, e în drum spre Marina Grande. Noi am primit camera cu o priveliște superba la mare, deși aveam rezervare la gradina. Hotelul este foarte curat, personal prietenos, mic dejun continental, poți găsi și oua, salam, tot felul de produse patiserie și o minunata duceata de lămâie homemade. Nu am nimic de comentat
• valeriabflv (10/5): 5 Stars ⭐️ Hotel - 5 stars ⭐️ Hotel, the BEST. Hotel Britannia was amazing! All the staff were incredibly sweet, loving, and professional — they truly make your stay a dream come true. The price is super affordable. The location couldn’t be better: you can easily walk to the bus station, Porto, shops, restaurants, and the beach. There’s also a bus stop right in front of the hotel, but walking is highly recommended so you can fully enjoy the beauty of Sorrento. The ocean view from the top is fabulous, and the rooms are beautiful. I was very impressed with every corner of the hotel, everything looks beautiful, very charming sweet decoration, the breakfast — it was delicious, with a great variety of coffees, juices, fruits, yogurt, cheeses, breads, and of course the best Italian hams, salamis, and mortadella. The staff also provided excellent information and the best prices for island tours — trust them, they really know! They were the highlight of my first trip to Italy 🇮🇹 and because of them, I wouldn’t stay anywhere else. Valéria F. 🇧🇷 🇺🇸.
• kate_skillin (6/5): It’s a Mixed Bag - The hotel is clean, the concierge is very friendly and helpful. The rooms are adequate, but there are a few downsides. First, there are only about three parking spaces at the hotel. and you have to block traffic in order to back into one after you have someone come out and remove the chain, which is a little nerve-racking. They also charge you €20 per night to park at the hotel. To get into Sorrento is about 15 minutes walking, down a winding hill that is narrow, has two way traffic, and sidewalks only about 1/3 of the way. The shoulders of the road are 2-3 inches wide where there are no sidewalks, and the traffic is heavy, so be prepared for feeling like you might get hit by a car or Vespa at any moment. You get used to it pretty quickly. There’s a lot of road noise and exhaust fumes, but the views are amazing during the walk from the hotel into Sorrento. The bed was slightly more comfortable than sleeping on the floor, and the pillows are in desperate need of replacing. The toilet uses about 6000 gallons of water and is extremely loud. The included breakfast is decent.
• Laurence (10/5): - L’emplacement et le personnel d’une très grande gentillesse. Rien.
• Capece (10/5): - Espectacular todo. El personal. La atención. La limpieza. Las instalaciones. Realmente pudimos descansar y estar muy cómodos. Muy rico desayuno tmb Nada para decir
• Krauspe (10/5): - The hotel is very nice—clean, and the staff is very friendly. Our room was very spacious, as were the bathrooms. We really loved this hotel and will definitely come back. Breakfast was very good. There is a bus stop in front of the hotel that goes to downtown Sorrento, but if you want to walk, it’s about 20 minutes. Overall, such great experience.
• HOTEL VILLA ARCHIRAFI (10/5): MERAVIGLIOSO ANCHE SE BREVE - TUTTO,DAL DIRETTORE STEFANO AL PERSONALE,TUTTI GENTILISSIMI PRONTI AD ACCORGLIERTI E A SPIEGARE COME MUOVERTI E GRAZIE A LORO E' STATO SEMPLICISSIMO. DAVANTI L'HOTEL C'E' IL BUS CHE PASSA OGNI 15 MINUTI CHE TI LASCIA VICINO AL PORTO E DA LI' PUOI FARE TUTTO,PUOI ANDARE NELLE MIGLIORI LOCALITA' DELLA ZONA (CAPRI,POSITANO,AMALFI) SE UN GIORNO RIPASSERO' DA QUELLE PARTI IL BRITANNIA HOTEL SARA' LA MIA PRIMA SCELTA,GRAZIE DI TUTTO. NULLA,ERA TUTTO PERFETTO
• Trisha (10/5): -
• Lori (10/5): - We thoroughly enjoyed this Hotel. What a gem! Firstly the staff were fantastic! So helpful with every detail and request and intent on making our vacation stay the best it could be in Sorrento...which it was! The facility is lovely. Our room was spacious with a nice size balcony with a beautiful view of the Bay of Naples and Vesuvius. Beds were comfortable, breakfast was great with a nice selection of foods, and the hotel is an easy walk to and from the city centre or the bus stops directly in front of hotel if you prefer. We also enjoyed the rooftop terrace on our quiet day...more beautiful views. We did a number of tours while in Sorrento and each one was easy to get to from the hotel. If you don't want to go back into town for dinner after a long day sightseeing, VerdeMare is a wonderful little restaurant within a 3 or 4 minute walk. Can't thank the staff of Britannia enough for making our stay a memorable one. Grazie mille
• Patricia (10/5): Sitio perfecto para quedarse! - La habitación muy amplia y la cama muy cómoda, el desayuno muy bueno y todo el personal de 10, en especial el chico de recepción que hablaba español perfectamente y nos recomendó muchos lugares y sitios que visitar. El hotel está bien situado y tiene una parada de autobús justo en la puerta. Lugar muy recomendable! Nada
• Lucero (8/5): Bueno.. puede mejorar - La ubicación Las toallas
• Warren (10/5): Excellent, amazing location would reccomend - The staff were so lovely and helped us with recommendations and public transport.
• Andrew (10/5): -
• GARY (10/5): - The hotel was, very clean, staff helpful and very friendly... And big plus rooftop terrace with hottub and amazing views 😍
• Lizbeth (10/5): - The room was very clean, spacious, and comfortable, with a nice view. The rooftop jacuzzi was a great bonus, and breakfast was included. The staff were very kind and helpful. There is a bus stop just outside the hotel with service every 20 minutes, but we decided to walk to town since it’s only about a 20-minute walk.
• Kavin Kumaran (8/5): -
• Juliene (10/5): - Limpeza, cordialidade dos funcionários O café da manhã poderia ter mais opções
• Desirèe (9/5): -

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