Quality Inn Monroe

Name: Quality Inn Monroe
Address: 802 N Broad St., Monroe, Georgia, 30656, Monroe, US

Location: 802 N Broad St., Monroe, Georgia, 30656, Monroe, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Experience comfort and convenience at Quality Inn in Monroe, where relaxation meets excellent service.

Comfortable Accommodations
Enjoy your stay in one of our 46 well-appointed, air-conditioned rooms featuring refrigerators and microwaves, ensuring you feel right at home.

Daily Continental Breakfast
Start your day off right with our complimentary continental breakfast, served daily from 6:00 AM to 9:00 AM, giving you the energy to explore the local sights.

Convenient Amenities
Take advantage of our 24-hour front desk, express check-out, and on-site laundry facilities, along with free self-parking, making your stay seamless and stress-free.

Whether you're here for business or leisure, Quality Inn is your perfect choice! Book your stay today!

Important Information

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:00 AM

Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free breakfast
Front entrance ramp
Health or beauty spa nearby
Express check-out
Area rugs in public areas
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Designated smoking area
Free breakfast
Express check-out
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Free self parking
Free continental breakfast
Health or beauty spa nearby
Coin laundry on site
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Accessible shuttle
No accessible shuttle
Tile flooring in public areas
Hardwood flooring in public areas

Rooms Available

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 25-cm TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible bathroom vanity, grab bar near toilet, shower grab bar height (inches): 28, low-height bed, wheelchair accessible, toilet grab bar height (inches): 34, braille signage, wheelchair-accessible vanity height (inches): 34, doorbell and phone notification, roll-in shower, roll-in shower width (inches): 28, and low bed height (inches): 24
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Low-height bed
- Shower grab bar
- Doorbell/telephone notification
Standard Room, 1 King Bed with Sofa bed, Smoking

1 King Bed and 1 Twin Sofa Bed
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 25-cm TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower width (inches): 28
Smoking

Max Occupancy: 3 (3 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Smoking
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
Standard Room, 1 King Bed, Smoking

1 King Bed
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 25-cm TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower width (inches): 28
Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Smoking
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Twin Sofa Bed
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 25-cm TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower width (inches): 28
Non-Smoking

Max Occupancy: 3 (3 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
Standard Room, 1 King Bed, Non Smoking

1 King Bed
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 25-cm TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower width (inches): 28
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
Suite, 2 Double Beds, Smoking

2 Double Beds
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 25-cm TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower width (inches): 28
Smoking

Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Smoking
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
Standard Room, 2 Double Beds, Non Smoking

2 Double Beds
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 25-cm TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower width (inches): 28
Non-Smoking

Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar

Guest Reviews

EDUARDO (3/5): -
James (10/5): -
Brooks (10/5): -
Patricia (8/5): -
Dial (9/5): -
Cesar (10/5): -
Cesar (10/5): -
Cesar (10/5): -
Antonio (5/5): -
Antonio (5/5): -
Jason (1/5): -
Jeffrey (8/5): Clean, comfortable, quiet area and easy access. - Close to our destinations. Newly renovated. Easy access to downtown, shopping and highways. The painters were working and parked right outside the room.
Cheryl (1/5): It suck - Nothing The staff was terrible
Cesar (10/5): -
Ken (9/5): -
Chris (7/5): -
Lisa (6/5): -
Miller (8/5): -
Cesar (10/5): -
Lissette (5/5): -
Hicks (10/5): -
KTH TRANSPORTATION (1/5): - They have bed bugs, I don’t recommend this place
Amanda (8/5): -
Cesar (10/5): -
Adams (9/5): I will be back - I arrive very early hour to check in because I was not feeling well it was approved thank you I was so thirsty at check in and tried some apple juice. It was free and I was thankful but very watered down im still trying to figure out what it tasted like but it wasn't apple juice i
Gwendolyn (7/5): -
Bryant (7/5): - The room was good but we couldn't get the TV to let us watch it It was wanting us to call the front desk to get them to reset the sadilight system.
Antonetdr (2/5): - Location, staff Cleanliness
Bostick (5/5): - Location Smell
Cesar (10/5): -
Cesar (10/5): -
Cesar (10/5): -
Dawn (5/5): - The breakfast was okay. The room was ok. My refund on the deposit went through quickly. The person at the desk had such a thick accent I couldn't hardly understand him. While it was decently clean, there were things that needed to be fixed. There was also the smell of perfume on the comforter on the bed. Not my perfume, I don't wear perfume.
Sarah-Devyn (9/5): Rude - Clean hotel charged my card even before I got there that was not the agreement on bookin.com would like refund on night we did not stay in
Precious (10/5): -
LUIS (8/5): -
Karen (7/5): clean and comfortable. Just didn't like the smell of stale smoke - Very good and clean The room was a smoke free room but smelled of stale smoke.
Robert (10/5): -
Shanea (10/5): My husband and I had an amazing weekend. - Continental breakfast is always good. Breakfast was overall great.
Cesar (10/5): -
Austin (7/5): -
Joseph (7/5): Simple - It was just a nice clean room to stay in with friendly staff. Nothing special just clean Easy to find
Kerry (7/5): Decent place , could be really nice! - Has been recently remodeled ! A few extra touches would make it top notch. Little things that should have been caught in cleaning! Leaky drain! Latch holes I’d door should have been filled and painted.
Kathy (9/5): Good experience -
Brian (8/5): -
Kathy (10/5): -
richardson (10/5): very pleasant - everything nothing
Cesar (10/5): -
Amanda E (8/5): - Friendly staff, clean, affordable and safe
Eric (4/5): The Best Sketchy Hotel I've ever stayed in. - Very clean. The beds were very comfortable. The sheets were clean and comfortable. Easy access to the highway. The door was not sealed. You could smell car exhaust and marijuana through the door. The chair was old and stained. The desk chair was lumpy. The security door bolt was broken. The bathroom sink backsplash was stained. One could hear the occupants in the adjoining rooms. In general the residents were very noisy and loud until midnight. The curtains did not close completely.
DeJerrion (10/5): -
Pierce (7/5): -
Sherry (6/5): -
Christine (10/5): - Excellent stay for a night. Room was very clean. Refrigerator was a larger mini fridge. Also had a microwave. Very quiet. Landscaping around the property beautiful. Breakfast was great and convenient. Staff very friendly. Would stay here again.
Angela (2/5): Will only return as a last resort. - New vanity fixtures and sink The front desk clerk when I arrived at 8:30pm was very off putting, complimenting my beauty several times as if gauging my reaction. I was not amused. Upon entry to the room, it smelled like a mix between marijuana and cheap musk spray. The linens on the bed had rips and holes, the sofa bed upholstery was stained -filthy- and also had rips and tears. Out of curiosity, I expanded the sofa to see if those linens were any better… only to met with trash falling out, a stained and obviously unwashed bed sheet. It was disgusting. I removed the sheet in hopes that maybe they will apply a new one for the next guest. Other guests stood outside on both sides of my room and smoked throughout the night so the room smelled worse and worse of marijuana. Mind you, I traveled here for a work event the following day. I decided to hang my clothes in the bathroom and kept the door closed. The vanity fixtures and actual bed looked to have been recently remodeled, and were lovely…but it’s going to take a lot more care and effort for this to be a room I would be comfortable in again.
Jack (10/5): -
Bernice (9/5): Just an overnight stay to break up a 4 day road trip - The room was very clean, spacious, and upgraded, breakfast area was clean and they offered a decent breakfast. n/a
JANET (8/5): - Property was ok, it was clean but the area surrounding the motel smelled like dog poop
Jack (10/5): - The staff was extremely nice and helpful--so sweet, ill always go back
Shawn (10/5): - Great breakfast options
Amanda (6/5): Left within an hour of check in. - Front desk was very nice and accommodating but what caused us to leave within an hour of getting into our room was the HORRENDOUS smell of marjuanna and the air had not been turned on so it was so hot that it just couldn’t cool the room down. We knew it was a non refundable stay so we just ate the 80.00 plus the 16$ in key cash we had earned from previous stays at other places.
Jeff (6/5): Decent but needs improvement - The breakfast options were decent, but what was most concerning is the condition of the room doors. The peepholes did not grant you access to outside, which is concerning if you want to know who is knocking at your door. Also, the door jambs connected to the door were broken and/or loose, which also didn’t help with feeling secure in unfamiliar territory.
Willie (8/5): - They had good room service
Amanda (4/5): -
DeJerrion (10/5): -
Donald (6/5): - The BATHROOM WAS VERY SMALL,PLUS THEY SHOULD GRAB BARS WHEN GETTING OUT OF THE SHOWER. VERY SLIPPERY TUB AND FLOOR. THE FRIGIDAIRE WAS VERY LOUD,AND THERE WAS A GAP AT THE BOTTOM OF THE ENTRANCE DOOR OF THE ROOM.
Deb (8/5): - Staff was friendly, and check in/check pit was a breeze! I appreciated the tv service. It was not constantly interrupted as some hotels i have stayed at have been. A channel guide would have been a plus.
Roxanne (10/5): Nice stay - Front staff was friendly. Beds were comfortable.
Nek (7/5): -
Andrew (8/5): - Within a few minutes of downtown Monroe easy access to major roads in and out of the area
Akeem (2/5): - Horrible don’t stay
LISA (2/5): Worst experience ever - I was in the parking lot of the Quality Inn in Madison, GA when I booked the room. Within 5 minutes I walked in and was notified I did not have a reservation, so I contacted hotels.com immediately and was told I should be in Monroe - I requested to transter to the correct hotel and was told they would call to cancel, no one answered at the Monroe location to assist - so I booked a room for the night in Madison with the expection to receive a redund when someone decided to answer the phone. 2 days later I am told I would not be receiving a refund because I did not cancel that night. I will NEVER use Quality Inn / Choice Hotels or hotels.com again. Madison location was old and in need of repairs. Worst experience ever - I do NOT recommend
Jason (6/5): -
Leisa (10/5): - Awesome visit
Alan (10/5): - Everything was great and I will be returning to this place again soon
Alexis (9/5): Superb -
Amanda (4/5): Disappointing -
Bobby (9/5): Superb -
Quynisha (10/5): - This property was very clean, quiet and affordable. The area is a little sketchy however it was very safe & secure
Janet (9/5): Superb -
Anthony (3/5): Poor - As mentioned in many other reviews, this is pretty much the only game in town for a place to stay. - Which is probably why they don't feel inclined to improve their image. Rooms were mostly clean. Nothing was broken or in dire need of maintenance other than the ironing board cover. But any time you leave the room, all you smell is cigarette or pot smoke. And why they even have ANY smoking rooms this day in age is beyond me. I guess it could just be the remote area of Georgia. However, with non-smoking hotel trends being so successful, it is unfortunate that smoking hotels still exist. That said, this hotel does little to try to improve it's reputation. Breakfast on weekends is cutoff at 9am - So no sleeping in. When checking in, I was told that my rooms (plural) were smoking rooms. I informed the heavily accented lady that I had clearly reserved only non-smoking rooms, to which she countered that I was mistaken. I pulled up the email confirmation from 3 months prior clearly stating non-smoking. But she spoke and looked at me dismissively like I'm the problem that she has to deal with. There was no desire whatsoever to acknowledge me as a customer. Look, I know that the hotel industry is a tough business with pretty small margins. And because of that, I don't normally do negative reviews for my stays unless something is really broken. And here, there is definitely a disconnect between the hotel management and the customer. My recommendation to others is to drive a little further. And, a trite response to a negative review saying, "thank you.... blah, blah, blah... come back and we'll do better next time.." - that ship sailed a long time ago. In business, each and every customer interaction is an opportunity to improve upon your reputation and image. And it starts by showing that you care.
Anthony (3/5): Poor - As mentioned in many other reviews, this is pretty much the only game in town for a place to stay. - Which is probably why they don't feel inclined to improve their image. Rooms were mostly clean. Nothing was broken or in dire need of maintenance other than the ironing board cover. But any time you leave the room, all you smell is cigarette or pot smoke. And why they even have ANY smoking rooms this day in age is beyond me. I guess it could just be the remote area of Georgia. However, with non-smoking hotel trends being so successful, it is unfortunate that smoking hotels still exist. That said, this hotel does little to try to improve it's reputation. Breakfast on weekends is cutoff at 9am - So no sleeping in. When checking in, I was told that my rooms (plural) were smoking rooms. I informed the heavily accented lady that I had clearly reserved only non-smoking rooms, to which she countered that I was mistaken. I pulled up the email confirmation from 3 months prior clearly stating non-smoking. But she spoke and looked at me dismissively like I'm the problem that she has to deal with. There was no desire whatsoever to acknowledge me as a customer. Look, I know that the hotel industry is a tough business with pretty small margins. And because of that, I don't normally do negative reviews for my stays unless something is really broken. And here, there is definitely a disconnect between the hotel management and the customer. My recommendation to others is to drive a little further. And, a trite response to a negative review saying, "thank you.... blah, blah, blah... come back and we'll do better next time.." - that ship sailed a long time ago. In business, each and every customer interaction is an opportunity to improve upon your reputation and image. And it starts by showing that you care. As mentioned in many other reviews, this is pretty much the only game in town for a place to stay. - Which is probably why they don't feel inclined to improve their image. Rooms were mostly clean. Nothing was broken or in dire need of maintenance other than the ironing board cover. But any time you leave the room, all you smell is cigarette or pot smoke. And why they even have ANY smoking rooms this day in age is beyond me. I guess it could just be the remote area of Georgia. However, with non-smoking hotel trends being so successful, it is unfortunate that smoking hotels still exist. That said, this hotel does little to try to improve it's reputation. Breakfast on weekends is cutoff at 9am - So no sleeping in. When checking in, I was told that my rooms (plural) were smoking rooms. I informed the heavily accented lady that I had clearly reserved only non-smoking rooms, to which she countered that I was mistaken. I pulled up the email confirmation from 3 months prior clearly stating non-smoking. But she spoke and looked at me dismissively like I'm the problem that she has to deal with. There was no desire whatsoever to acknowledge me as a customer. Look, I know that the hotel industry is a tough business with pretty small margins. And because of that, I don't normally do negative reviews for my stays unless something is really broken. And here, there is definitely a disconnect between the hotel management and the customer. My recommendation to others is to drive a little further. And, a trite response to a negative review saying, "thank you.... blah, blah, blah... come back and we'll do better next time.." - that ship sailed a long time ago. In business, each and every customer interaction is an opportunity to improve upon your reputation and image. And it starts by showing that you care.
Nancy J (4/5): - It was away from everything else .Very isolated.
Jane (8/5): - Nice staff
Charles (8/5): - It was fine
Lauren (10/5): Exceptional - Everything was perfect!
Ben (10/5): - Very good spot to stay
Jerry (5/5): Passable - Convenience
Penny (4/5): - Pictures were deceiving. Room was clean except in bathroom, dirt in creases of floor and around baseboard. Request fresh towels and told there were not any. Then told to come get some a few minutes later.
J'Lee (10/5): - Room was clean and quiet. Comfortable bed too!
Barbara (1/5): Horrible stay - Room smelled bad. Bathroom smelled of urine. There were several men hanging out on the second floor balcony drinking beer and hotel staff apparently allows it. It did not feel safe. Mattress was old and uncomfortable. Pillows smelled. Not what I expect of Quality Inns in comparison to other Quality Inns where I have stayed. Had to stay because there was nothing else available closed by. I will never stay in this property again!
Jessica (10/5): - Very clean/ updated rooms! A little nosey with occupants in upstairs rooms, but we called the front desk and they handled it. Breakfast was good. Will be staying there again. Only 25 minute drive to Sanford Stadium!
Ben (8/5): - Pretty good place to stay
Philip (8/5): Clean and comfortable - Clean and comfortable Bit out of town but still ok
Kalinda (7/5): Okay stay for the value - Close to everything Lots of construction in parking lot, got booked in a smoking room
Kendra (10/5): Exceptional -
Claudia (7/5): Good -
Taylor (10/5): Blessings in disguise ❤️ - Very nice employees, nice breakfast, very clean and comfortable room!! Nothing one of the best Quality Inns I have seen in a long time!!
Anthony (10/5): I will be back. - The room was very clean and the staff was very polite. All was good.
Susanna (8/5): - Get what you pay for