WoodSpring Suites Charlotte Gastonia

Location: 1830 Wren Turnpike, Gastonia, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Double Room with Two Double Beds - Accessible/Non-Smoking

  The quadruple room's kitchenette is available for cooking and storing food. This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Private bathroom
  • Heating
  • Private entrance
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Adapted bath
  • Accessible by lift
  • Key card access

• Standard Double Room - Non-Smoking

  The double room's kitchenette is available for cooking and storing food. This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Private bathroom
  • Heating
  • Private entrance
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Accessible by lift
  • Key card access

• Double Room with Two Double Beds - Non-Smoking

  The quadruple room's kitchenette is available for cooking and storing food. This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Private bathroom
  • Heating
  • Private entrance
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Accessible by lift
  • Key card access

• Double Room with Roll In Shower - Disability Access/Non-Smoking

  The double room's kitchenette is available for cooking and storing food. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Private bathroom
  • Heating
  • Private entrance
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Adapted bath
  • Accessible by lift
  • Key card access

Guest Reviews

• Gregory (6/5): Decent, would stay again if I needed to cuz it’s cheap - The location was good Smelled like weed. And windows didn’t seal so you could hear every vehicle on the highway
• Chris (7/5): -
• Love (6/5): -
• Alex (1/5): -
• Felissaint (1/5): - No muy sucia No me gusta por esta muy sucia
• Мунко (1/5): - Менеджера не было на месте вообще! Я устал ему звонить
• Thomas (1/5): -
• Montressa (1/5): -
• Lanii (5/5): -
• J (1/5): I didn’t stay I checked in for an hour and checked out seen bugs spiders and beds was not it didn’t feel comfortable sle - Locations was decent Just about everything
• Jay (1/5): -
• Joselin (1/5): Uncomfortable - The room was dirty and seemed like another person just left, even tho I was supposed to check in at 3pm and it was 9pm. It was smelly, AC didn’t work properly. The bathroom floor coming up and the bathroom sink was leaking water. Towels had hair on them and sheets stains. I called for maintenance but they didn’t work that day. I was waken up by a false fire alarm at 6am, so I couldn’t rest properly and I was uncomfortable the whole time.
• Nonya (8/5): -
• SHARON (10/5): -
• Medina (1/5): -
• Brian (7/5): -
• Youm (1/5): -
• Brian (6/5): need a bottom floor room please -
• Joshua (7/5): -
• Brian (10/5): -
• Medina (1/5): -
• Brian (1/5): -
• SHARON (10/5): - Convenience Nonething
• SHARON (10/5): - Customer service nonething
• Tavius (5/5): -
• Krystal (3/5): - The outside. My toilet didn’t work ,room was nasty
• SHARON (10/5): -
• Brad (1/5): -
• Tawaka (9/5): -
• Maribel (5/5): -
• floyd (2/5): -
• Natashia (10/5): -
• Deanna (10/5): - Staff was nice and place was clean Nothing
• Tina (10/5): - The front desk is very professional and nice Well only one cart but it's ok
• Destiny (10/5): -
• Tina (10/5): -
• Tina Moye (5/5): - Nothing The business been closed
• Mariah (7/5): -
• Grier (1/5): Disgusting Hotel from Hell - I like that the lights work. The location..the rooms aren't rentable..the bed was hard pillows flat pillow cases dingy..reaking the smell of cigarettes..tub was terrible.. disgusting and should be for only homeless people. I deserve a full refund because the room was unacceptable and probably not up to code. I had to wait to get back to Atlanta GA to get a nice shower. This place needs to be completely renovated
• Alexandra (2/5): Not a clean room, dog hair all over the floor, not a clean shower, bathroom was dirty, front door was very hard to open - Not much. Other than good customer service somewhat of a way. Not a clean room, dog hair all over the floor, not a clean shower, bathroom was dirty, front door was very hard to open and close the door, labor work first thing early in the morning, they have my room away and someone was in my room and I had to wait for about 40 means to stay in a room that wasn’t clean.
• Gabriel (10/5): Was good - Great location and comfortable stay!
• Silas (4/5): -
• Miranda (7/5): -
• Crystal (1/5): - They never bothered to pick up the phone before I got there to let me know they didn't have any rooms
• Natashia (9/5): -
• Sandra (10/5): - I really liked everything before nice the place was clean it was a nice place to stay
• Ebony (6/5): - Need to fix the toilet and the shower
• Ebony (6/5): - The bathroom was horrible and that bang on your door to tell you it’s time to check out
• kristopher (10/5): - Kitchen small but very useful
• James (10/5): The maid did not clean my room right the bed was not made up there was trash bags in the trash can -
• Lucas (10/5): - Quite it was and clean
• Carter (2/5): - Nothing Everything. Did not have room keys! No pillows on bed!
• Jason (1/5): HORRIBLE PLACE TO STAY... - Nothing. This place is horrible Place reeked of weed, floors were filthy, key card didn't work had to get manager to let in room every time. No coffee, no wifi, no printer, staff was bothered by any question. Loud music all night, no room service available for anything needed. I have stayed in thousands and thousands of hotels and this is worse than a per hour Roach motel... horrible...
• Destiny (8/5): -
• Tegan (2/5): - had reservation showed up and was told they had no rooms and my reservation was cancelled even though they still charged my credit card.
• Brown (10/5): -
• Iris (10/5): Overall it was nice - The staff was very helpful n nice I would recommend this motor to you everyone I know it was clean n comfortable for the first few nights here The last night I stayed which was 10-11 thy put us in 306 the air wasn't working then thy put us n 206 someone was in the room then put us in 204 no pillows, sink broken.
• Crane (3/5): Corporate needs to pay a fast immediate visit. - Tika and Marcus were great, but the hotel isn't run properly and it showed from stained mattress covers that erase with a wet cloth to the head manager that avoids at all cost accountability, even when a guest politely ask to speak to him, never seen anything like it The urine stains on my bed, and everything else mentioned.
• Gilbert (6/5): - Older property so a little disappointing.
• Tisha (10/5): It was a nice and quiete environment and the staff is awesome - The staff and the fact it has a a stove top and a big fridge
• Kimberly (6/5): - Some rooms reek of dog urine while others make enough noise to keep everyone up for days some don't respect others work schedules seem a few roaches in the rooms purchased raid to spray my room while there, other than that Ms.T is the bomb very sweet soft spoken very professional and very understanding wish other hotels in the area had staff like her she has a few other staff members that are good as well
• John (8/5): - It was a great stay
• Thomas (2/5): - Lol No service is available at night Room had no remote staff said they bring one, but they went to sleep. The room had a bad smell to it. And the hotel allows partying outside at night....wow whonis the general manager here. SMH...
• Malcolm (2/5): - Room was nasty blood in the bathroom bedbugs in both beds never coming back
• Jacqueline (2/5): - The receptionist was very polite and attentive but the properties need extreme renovations and repairs.
• Chanel (4/5): Staff was very nice, definitely the guy that checked me in, I didn’t get my double room just one bed and the room was fu - The price was good Room wasn’t cleaned well
• Dontrell (2/5): - Roaches crawling on walls. One big roach fall in the refrigerator when I opened it. Dont bring all your personal belongings in room just might bring roaches back with you. Place needs to get terminated seriously 😒
• Kenlin (2/5): - Avoid this place at all costs!!! Very unsafe for a family to be here. We paid for our booking, and showed up less than an hr later only to find probably around 20 guys just hanging around the parking lot. Partying, and smoking weed. After several attempts to get reimbursement, we had to just leave. This place will steal your money, offers no apologies for this kind of behavior. The only reason they can’t reimburse your money is because they need it to operate because of a bad name. This is nothing but a trap for those traveling through the area. Very disappointed in this place!!
• Erika (8/5): Very good -
• Coree (1/5): Bad - Staff was great! But property was horrible.
• Jeffrey (2/5): - Horrible, shady people hanging around the parking lot with the person checking people in. Took her 10 minutes to come inside to check me in. Room was terrible, water in the floor and coming up from under the tiles, door to the room would barely open. This is a $20 per night hotel at best.
• Verified traveler (2/5): Tired and disappointed - When I arrived at 10pm, I was told they were overbooked and there was not a room available even though the room was already reserved and paid for. Hotels.com has repeatedly tried to contact them to confirm this so a refund can be issued, but has not been able to reach anyone.
• Jarvis (1/5): Trash - Nothing Everything
• Destiny (10/5): Exceptional -
• James (10/5): Exceptional -
• James (10/5): Exceptional -
• Groover (1/5): Bad - Nothing Booked the room, paid for online, no clean room available so had to give another place to stay and I didn't get my money back. Do not recommend
• Blanton (8/5): Very good -
• Calandra (1/5): The hotel is nasty and full of drug addicts. - Nothing Roaches, drug addicts, and dirty rooms
• Tucker (1/5): I'd rather sleep in the street before staying in this roach motel!!! - NOTHING!!!!!! IT WAS HORRIBLE AND I DIDN'T STAY BECAUSE THERE NO CLEAN ROOMS AVAILABLE!!!! We had to find another hotel to stay. This was the worst excuse for a hotel. I arrived late Friday night. As I stated on the reservation only to be told there were no rooms available. Also told 19 room were unclean with NO cleaning staff. Even though I had a confirmed reservation....The front desk janitor said "it's pretty much first come first serve. My family had to go find another hotel in the late night hour.
• James (2/5): - When i arrived there and she saying room wasnt ready and told me cancel and refund from her Boss and also he saying will refund me back but havnt get it back yet
• Chaviaus (10/5): Exceptional -
• Vincent (1/5): Never again - Nothing I drove 8 hours from Alabama in a moving truck after moving all day. I called the customer service +1 (704) 854-8387 and spoke with a WoodSpring representative to advise her that my move took longer than expected and I got on the road late…she advised me that my room would be available/check in from 3pm to 2am. I asked her could she just check my reservation and she advised me that she was an after hour Representative and she couldn’t access that information. Red flag right there but anyways…I arrive at the hotel around 1130pm and the front desk is closed..in my mind, I’m asking “what hotel front desk closes? Why aren’t all hotel front desks 24 hours?” So this man appeared stating that he’s not a front desk employee but he can do check ins with reservations assuming that he’s implying that he’s not trained on selling rooms..so I advised him that I had reservation and presented the info to him and he tells me that he doesn’t see my reservation nor do they have any rooms available..long story short, I had to find another hotel. Very disappointed and disrespectful experience. And by the way it was disgustingly stinky and dirty. I’m glad things didn’t work out honestly.
• Attach (1/5): Bad -
• Harold (3/5): Poor - It was quite I waited in the lobby for 45 minutes before anyone came to help me. I actually had to call the holiness to fine someone to help me check in .
• Niyah (5/5): Passable -
• Valerie (1/5): Bad - They had bugs
• Sheena (2/5): - It was trash and roaches was there never ever again
• Brantley (1/5): Stay here only if you are in dying need. - The convince to the interstate. I arrived at my hotel around 10:20Pm on the 14th room had been paid. The maintenance guy told me that they were book to capacity. He then eventually found me a room he gave me the key and I walked in on a couple being intimate after being told the room was empty. He then switched rooms to another room he first check the room came back and told me it was ready to go. I then goes into the room and it was filthy dirty underwear, towels and bags of clothes all in the room. Never again will I stay at another Extended Stay no idea this is what this place was absolutely terrible!
• Dennard (7/5): Good -
• Micheal (4/5): Disappointing -
• Ricky (10/5): Exceptional -
• Dennard (6/5): Pleasant -
• Michael (10/5): - Will come again
• John (2/5): Very poor -
• Shanna (2/5): How crappy - The service was rude and our microwave didn't work neither did our phone and we had to use one bar of soap.
• Russell (1/5): Bad -
• Topper (7/5): Good -
• Brian (1/5): Bad -
• Dennard (10/5): I love the front office team - No The bathroom was not that clean

Photos