WoodSpring Suites San Antonio North Live Oak I-35
Location: 13595 I-35 Live Oak, San Antonio, Texas, 78233, San Antonio, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Experience comfort and convenience at WoodSpring Suites San Antonio North Live Oak I-35, your ideal home away from home.
Spacious Suites
Enjoy one of our 121 guest rooms, designed with kitchens featuring full-sized refrigerators and stovetops, ensuring you can cook and dine at your convenience.
Modern Amenities
Stay connected with complimentary wireless internet access and unwind with a 32-inch flat-screen television with cable programming for your entertainment needs.
Perfect Location
Located just a short drive from bustling attractions like North Star Mall, Universal City Dog Park, and Laser Legend, you’ll have everything you need right at your fingertips.
Discover the comfort and convenience you deserve; make your reservation today at WoodSpring Suites San Antonio North Live Oak I-35!
Important Information
- Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Express check-out
- Free WiFi
- Express check-in/check-out
- Designated smoking area
- Elevator
- Front desk (limited hours)
- Express check-out
- Internet access in public areas - high speed
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Parking (limited spaces)
- Free self parking
- Wheelchair-accessible van parking
- Stair-free path to entrance
Rooms Available
-
Standard Room, 1 Queen Bed, Non Smoking
1 Queen Bed
322 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Need to Know - Limited housekeeping
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Desk
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- High-speed internet access
- Free WiFi
- Bedsheets provided
-
Room, 1 Queen Bed, Accessible, Non Smoking (Sofa)
1 Queen Bed
291 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Low-height view port in door
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Desk
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- Wheelchair accessible
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Portable bathtub seat
- Lowered peephole/view port in door
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
-
Standard Room, 2 Double Beds, Non Smoking
2 Double Beds
336 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Need to Know - Limited housekeeping
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Desk
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- High-speed internet access
- Free WiFi
- Bedsheets provided
-
Standard Room, 2 Double Beds, Smoking
2 Double Beds
330 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Need to Know - Limited housekeeping
Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Desk
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- High-speed internet access
- Free WiFi
- Smoking
- Bedsheets provided
-
Room, 1 Queen Bed, Accessible, Non Smoking
1 Queen Bed
291 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Desk
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- Wheelchair accessible
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Lowered peephole/view port in door
- Wheelchair-width doorways
-
Standard Room, 1 Queen Bed, Smoking
1 Queen Bed
230 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Need to Know - Limited housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Desk
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- Separate sitting area
- High-speed internet access
- Free WiFi
- Smoking
- Bedsheets provided
-
Room, 1 Queen Bed, Accessible, Smoking
1 Queen Bed
291 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, towels, and a hair dryer (on request)
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Low-height view port in door
Need to Know - Limited housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Desk
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- Wheelchair accessible
- High-speed internet access
- Free WiFi
- Smoking
- Bedsheets provided
- Portable bathtub seat
- Lowered peephole/view port in door
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
Guest Reviews
- ELBERT (10/5): - AC could've been better
- Julie (2/5): - Went through 2 room changes due to 1) a bug crawled across and under the mattress and I couldn’t find it, 2) the AC was struggling in room two, 3) final room was really smoky even though it was supposed to be a non-smoking room. By the morning all my possessions smelled like I’ve been smoking for 12 hours straight and I am a “never smoker”, haven’t even ever tried it. The staff in the evening when I checked in, seemed annoyed by me having problems and he said he had other people to take care of. The staff in the morning did not even ask about my stay.
- Troy Vernon (2/5): - Clean
- Troy Vernon (10/5): - Privacy
- Candida (2/5): - The whole experience was terrible. Waited about 20 minutes for front desk to come help check us in. Walked inside the first set of doors it smelled so strong of cigarette smoke went in the elevator it had a musty smell was very dirty even had spiderweb. The wouldn’t work finally worked. Used the restroom toilet didn’t flush properly. The room was dirty had a couple of dead roaches took off my shoes the floor was sticky dirty. Went back down to let them know, he was helping someone check in was told to wait a minute while he helped the other person, I said no I need to be helped rt now I have a place I have to go to, he attended me gave me another room Same senario. Except the door opened better and the toilet worked . We won’t stay there again
- Ines (6/5): - It was a last minute stay but I did not have enough towels and there is no one at the front office to help after a certain hour and tub do not look at clean at all. They could do a little better at cleaning the place. Another thing was that it smelled a strong odor of cigarette smoke and weed.
- Natasha (10/5): - Quan at the front desk did an amazing job with helping me get checked in. He advised me on how to get the best price for my stay and has an outstanding personality. He’s very professional and made things as easy as possible. Room was clean the communication is stellar. I recommend this property it’s awesome. Gratitude to the staff for a wonderful transition.
- Alexa (6/5): - everything was fine except there were roaches and dead bugs in the bathroom
- Anthony (2/5): - I think I over paid for the current condition and the quality of the room was not there!
- Keshia (8/5): - The semi-infestation of roaches/bugs in the rooms that obviously hadn’t been treated.
- Verified traveler (6/5): Not So Good - Water in the sink didn’t drain. Water in the shower never got hot. I have stayed here in the past and had a much better experience back then. The upkeep seems to be diminishing. A saw two roaches during my stay.
- Jeff (6/5): - Lots of roaches. And I was only there for 12 hours.
- Genevieve (10/5): - Staff was very friendly and accommodating. Property was very clean and the room amenities were great.
- Geoffrey (2/5): - Bugs in the room, huge stains on bed, blood on bedsheets, rust on refrigerator, dirty. Left, did not stay for the two booked nights.
- Jennifer (2/5): - Unsatisfied
- Lance (8/5): Descent for price - Its was descent for the price. The beds are not comfortable at all. Pillows were flat as pancakes. Saw a few roaches. The area was quiet and not alot of commotion. For the price not bad, just dont expect a lot with the room.
- Warren (10/5): - Ok
- Angelo Home (8/5): - Quan was amazing and very friendly and helpful!
- Nicholas (2/5): - Upon entering our room, we were greeted with roaches on the couch, roaches on the wall, and a pillow with brown streaks ALL over it. We immediately left (wouldnt even set our bags down) and booked another hotel nearby. The kicker...when letting the hotel and expedia know, our refund has been denied! Even with photos! So not only is it absolutely disgusting, they dont care!! Do not book here!
- MARCO (10/5): - We had a good night rest and stay overall. The room is clean and decent. The front desk person Laquan is nice and helpful. Thanks.
- Sugeily (2/5): - Just dirty hotel.
- Teresa (6/5): - Everything was great but they had roaches and some of the bed sheets had stains and my door to room would not Lock when you closed it. I had to keep closing it very hard. Overall it if they get new bed sheets and have someone come pest control. The door can be fixed. Safe place but needs some work done. Overall everyone was amazing.
- Adrian (2/5): - Super not good room nothing what the website pictures…….. back room super outdated……. Want my money back
- Cord (2/5): terrible - I booked a stay at this hotel because my friends were staying at a different location of the same hotel branch and it looked very nice. I was hoping it would be similar in quality since it was the same brand. Big mistake. I had to call someone to do my check in. The elevator wasn't working. The entire hotel had a urine smell. It didn't go away until the morning. My room was dirty. There was a roach crawling up the wall. Not of a lot of amenities in the room. Overall just a very bad experience..
- Roni (2/5): Run! Do Not Book! - First and foremost the front desk closes at 11 pm so if you arrive late, good luck. The elevator was broken so not ADA compliant. The entire place smells like marijuana. The room is full of stains and what we realized was as mold. The toilet was broken and did not flush but the front desk wouldn’t fix because they were “closed”. The shower area completely damaged. Again, in horrible shape. Do not book this hotel. If it wasn’t almost midnight when we got the keys, we would have booked somewhere else. I hope hotels.com takes note of the condition of this location and drops them from their listing.
- Maryann (10/5): - Staff was good,
- Alex (2/5): - We had to pay extra for toilet paper, and for the lady to clean the room, its ridiculous that they charge $1.00 for toilet paper and $15.00 for someone to clean the room.
- Chris (10/5): - Quan was incredibly helpful with everything.
- Louis (2/5): ROACHES!!!!!! - ROACHES!!!!!!!!!!!!! Worn and trashed out Customer Service was good.
- Christy (2/5): - Was not pleased. Door would not latch to lock when shut. There was some construction or chaos upstairs and doors slamming all day and night. There was a thick curry smell throughout the hotel.
- Tracy (10/5): - Quan was at the front desk and he was amazing, got me a room on first floor because elevator was not working.
- Martina (2/5): - No elevator had to cancel it was raining had to look for another hotel
- Verified traveler (2/5): - The floor in the room was lifted it smelled horrible for it being a non smoking room smelled like urine and wet dog mixed with cinnamon. The restroom was horrible and discussing.
- Toni (2/5): - This property is old and smelled. The elevators did not work and could not accommodate someone's disabled such as myself. Call the hotel before arriving and the manager did not mention the elevator was broken. Dishonest about the property.
- Andres (2/5): BAD - From the moment i step in the room i left the room.
- Michael (8/5): - There was no elevator. Had a great kitchen. Quan has great hospitality talent. There is no shampoo.
- Lee (2/5): - Elevator not working
- dario (10/5): - Excellent
- Feleicia (2/5): - The hotel was old and the bedding was horrible dingy bed linen the toliet was loose from the floor, A/C wasn't great , carpet was spotty, tub was horrible I had to stand in the shower with my slippers on the Elevators wasn't working, no contential breakfast. over all it wasn't great.
- Juan (10/5): - .
- Xavi (6/5): - Good for a night
- marcus (10/5): - I loved it
- Cedric (4/5): - I didn't like the fact I had to walk 4 flights of stairs elevator not working, Found cigarette butts behind night stand which implies room not cleaned
- sam (10/5): - Was pleasantly greeted by the gentleman at the front desk and check in was a breeze.
- Casandra (2/5): - Did not feel safe here. Cops showed up during our whole stay. The side doors didn’t work all the time to enter from. Saw a cockroach in the restroom and again by the stove. Cut my knee on the bed frame. I would not recommend for families with small children.
- Bayram (2/5): - I made a reservation for a friend at this hotel tonight. They closed the office at 11:00, my friend could not enter the hotel, I called their phone number but they did not answer, even though I paid my money, my friend could not stay at the hotel. It's a terrible hotel and I want my money back
- Verified traveler (2/5): Never staying here again. - The place smelled horrible. The entire hallway, the room, and the lobby smelled like cigarettes. The elevator was out of order and we had to climb up and down 4 flights of stairs. The beds were very uncomfortable. It seemed like they went to a Walmart and bought the cheapest mattresses known to mankind. You could feel the springs immediately. The AC didn’t look like it had been serviced in a long while. Hardly any air was coming from the unit. If we could’ve found someplace else to stay for the night, I would’ve. But we forcefully roughed through it and made it through the night.
- Adrian (2/5): - The front desk person so rude, hallways so dirty and smell so bad all inside and out of the room. Not recommended at all!
- Abbriella (2/5): - I booked a room, paid for it and was told they didn’t have me in there system and that regardless I wouldn’t be able to book a room because they were full
- Barbara Johnson (10/5): - Jenny at Front Desk is Super Nice.
- Barbara Johnson (10/5): - I really enjoy staying here. The front desk people went above and beyond to assist me. You can’t buy that level of customer service.
- Verified traveler (8/5): BYOTP - The stay was ok.. if your looking for a clean affordable place to sleep and shower then this is the place . But Bring your own toilet paper. There was only one roll for 3 people and 3 night stay.. SMH .. I asked for 2 rolls and they said they don't give out Toilet paper.. so I had to drive to Target to buy some. Other then that the morning staff was nice and helpful.
- Reynaldo (8/5): - Super easy check in. Unfortunately the elevator was broken so you had to use the stairs to be able to go to your room. Other than that, overall okay.
- Cyle (2/5): Robbed - Well, I just start off with. I had to sleep in my truck in the parking lot. Because I arrived after 12 AM. Mind you.. I called the front desk of the hotel and told them that it would be after midnight when I got there. Do too traveling issues. So upon arriving, I was told that I could not check-in. I would have to come back in the morning. So i slept in my truck in tne parking lot until it was time for me to leave for work at 4a.m. for your notes, I paid to stay there for days vette could not get someone to check me in because it was after midnight. Highway robbery out here folks and most of them don't want to look that finger to put in any type of work.They'd rather make excuses for themselves and why they can't, but never offer up a resolution of what they could do
- Joshua (10/5): - Great price, great accomodations. Plenty of things close by to do and see. Quan was awesome and went above and beyond for my girlfriend.
- Douglas (2/5): - Ended up not staying elevator was broken and furniture /bed etc not very good
- Martha (2/5): shockingly terrible - This is a terrible place to stay. Very old and smelly. Stains everywhere and toilet was leaking water had to fix every time. Terrible entrance and even dangerous with the construction around it. Paid over $150 for this is shocking to say the least. I've stayed other places for less than that and was in much better condition.
- Hector (2/5): - I stayed with my kids and they gave me a smoking room and it smelled horrible!!!! It was super late no one was at the front desk so they can change my room!!! Roaches in bed and smelled like marijuana all the time!! Staff was horrible bad manners! I need a refund! My poor kids had to sleep in the smell of smoke ewl!! Disgusting place they should shut it down!
- Verified traveler (2/5): - Unpleasant smell and just entering the room i killed a roach. Tub was dirty and water leaking.
- Verified traveler (2/5): - Elevator was broken place in disarray
- ANA (2/5): Roaches - Don't bother staying here. We got to the hotel about 9pm at night, for a 1 night stay, after a long day out and about. We checked in and were not in our room even 30 seconds when we left and refused to stay the night. When we walked into our room, it had small roaches, dead and alive, covering the walls and floor
- Sheral E. (6/5): - No comments
- Sebastian (2/5): - Super dirty
- David (2/5): Roach Infested - You need to take this off your site was infested with roaches and smelt like roaches and the beds where more like a cots than a bed with plastic and it was a nightmare I would of checked out earlier but had no where to go
- Melinda (2/5): - This property is not at all as depicted on the booking site. The entire place smelled like cigarette and marajuana smoke. There were pets running around inside off leash, damp dingy poor air circulation and it was apparent the staff used strong products in efforts to mask the stench
- Stephen (4/5): - Location was convenient. Construction on I35 was a pain.
- Mary (4/5): They could do better. - The entire building smelled of marijuana as soon as you pass the lobby doors. The room was okay but I found trash on the carpet that was not picked up, two roached crawling on the walls and the bathroom smelled like urine. The tub was also dirty so I had my kids step on a towel while they showered.
- Chad (8/5): - It was quiet.
- Amador R (8/5): - The heater was very noisy, vibrating cover.
- Melissa (10/5): - It was good
- James (10/5): - Quan was exceptional. He had great energy, very positive and made sure me and my Wife had a great stay for Valentine’s Day weekend. 5 stars for Quan!
- Dora (2/5): - No recomiendo este hotel!!! Lo único positivo fué el joven que me ayudó a hacer el check in, mi familia y yo tuvimos una experiencia horrible durmiendo con cucarachas, la cocina no servía y no pudimos cocinar nada de lo que llevamos, lo cual fué mas gasto en nuestro viaje que no esperabamos, nadie fué a limpiar, huele horrible a cigarro y a humedad, las camas no son como se ven en las fotos, el baño sucio, el aire acondicionado sucio, todo el cuarto tenía polvo y nos enfermamos de alergia, no entiendo como pueden rentar cuartos en esas condiciones tan terribles, la única razón por la que no nos fuimos es porque no habían mas hoteles disponibles, pero si no quieren enfermarse y gastar mas dinero, no vayan a este hotel!!!
- Diana (2/5): Would spend a little more for something better. - My husband, I and our 9 month old went on a small getaway. We got to the hotel and immediately was hit with cigarette and another type of smell. We thought maybe it was just because it was close to the door and our room would be different, since we did choose a non smoking room. Our room was not better. The outdoor of the hotel is deceiving, it looks clean and new, but once you go inside everything is old and dirty. We lasted at most 1 hour and decided to book a different hotel. On the way down to turn in our keys and leave, there was a woman with us in the elevator and she threw up and walked out of the elevator like nothing. I would definitely not recommend this nasty hotel.
- Fredrick (6/5): - Wouldn’t take a shower in that room tub wasn’t dirty just old and rusty grossed me out.
- Roberto (8/5): - It was clean and had a good price
- David (2/5): - The guy at the front desk was just terrible and acted like I was bothering him by paying waaaayy too much for the trash pile of a hotel that this place presents. I don’t think this place has ever been cleaned, smelled of rotten garbage and marijuana, most of the clientele looked as if we were at a homeless shelter, the WiFi doesn’t work, the rooms are gross and uncared for, I wouldn’t have paid $10 for this place, they should burn it to the ground and call it a day
- Verified traveler (6/5): - The room was clean. My main complaint is that the hallways and especially the elevator smelled strongly of cigarette smoke and marijuana. There also was not a luggage cart available. Other than that, it was clean, I felt safe with my kids, and the kitchenette looked good, although we only used the fridge. Beware that the hotel can be difficult to get to, especially with the insane amount of construction that is currently going on in the area (both 1604 and 35).
- Verified traveler (4/5): - The front desk clerk was really nice, that’s about all I can say was good about my stay. The place was roach infested and whoever the house keepers are needs to be fired due to the lack of cleaning. My bed sheets were dirty and the tub was dirty. The place was a last minute choice trust me I will never stay there again.
- Sheral E. (8/5): - It was okay
- Verified traveler (6/5): Not the best quality - I stayed for 6 days one occupant and initially when I checked in the process checking in was okay , the room had roaches not everywhere but was definitely present some were killed on the wall. Bed quality was okay .
- Christopher (2/5): - The fire alarm in my room was flashing the whole time, hot water didn’t work, and when I called downstairs to address the issues I was given the run around.
- Beth (2/5): Shoulda stayed home - The place smelled bad. Roaches everywhere. Bathroom discusting and the bed was so uncomfortable I woke up with severe back pain. I'll never stay there again
- James (8/5): Not a bad stay! - My stay was not bad at all. Easy check-in,room was like a mini apartment (had stove top,fridge,micro, etc.. Very quiet and really close to shopping centers and restaurants.
- Mariah (2/5): - It was very dirty and stunk
- Andy (4/5): - Needs an owner who cares abt their customers
- Rebecca (10/5): - This was a need when I got sick driving home. The room was extremely nice, considering price I paid. Can’t remember his name but the check in person (who lived in Seattle previously) was extremely nice & welcoming. I also have a service dog & I LOVE they had a magnet to display. Definitely would recommend. Better than expected when you’re on a tight budget.
- Rita (2/5): - Staff guy Caden was fabulous. I originally wanted the 4th floor but he put me in 213, i walked in w my 2 kids and walked RIGHT OUT. A baby cockroach was crawling on the stove. I told him and he walked me up rooms 414 and 413. 414 smelled like sweat and vomit very stingy smell, the bath tub was not fit for a bath after a long day, toilet seat was up, the smell is what turned me off. 413 had a plastic bag on the bed, puke flakes in the toilet, a tv that did not work, (he came later to replace it), the sink and tub were leaky, its 25.00 for a kitchen set even though theres a kitchen, and dirty towels. Caden replaced the quilt and provided extra clean sheets and towels plus fixed my tv. The remote doesnt turn down volume nor does it change the channel back. Bed was clean and comfy. Leaving that Friday morning a smashed roach was by the elevator.
- Alisha (2/5): Very disappointed customer - The room was very disappointing.
- Samantha (8/5): - I loved the fact that they offered a floor dedicated to those who smoke. The room had plenty of space as well as the bathroom which i loved. The only thing was the shower did not have hot water.
- Sheral E. (10/5): - Real good 👍
- Sheral E. (10/5): - The people that works there were extra super nice.
- DOMINGO (10/5): - Great place and great price
- scarlettmack (10/5): - Helpful
- Angie (10/5): - No reception area if waiting for a ride. Considering cost of room, it was understandable. Great place to stay. If you bring your own kichen supplies it has a big fridge, sink, microwave, and stove top.
- Verified traveler (2/5): DO NOT STAY AT THIS HOTEL - I have been using this app for several years now, and trust me when i say that this has been THE WORST hotel. The reception is so small that maybe 2-3 people fit. We booked a non smoking room and as soon as we opened the door it has a very strong cigarette smell, even the hallways smell like that. The room is small, the bed as well, it does not look clean at all. We walked out of the room right away, and explained to the receptionist that the room was not was we had paid for and that it had a strong cigarette smell, he said "yeah, all rooms smell like that but contact the manager Jesus for a refund" we contacted Jesus and he said we needed to contact Expedia and as soon as he received an email for them he would do the refund. Expedia kept trying to contact him, but he was never available. He only refunded 1 night out of the 2 nights even though we never stayed and the room was not what we had requested. DO YOUR SELF A FAVOR AND DO NOT BOOK AT THIS HOTEL.
- Verified traveler (2/5): Avoid at all cost! - Complete dump. Only nice thing about this place was the friendly service at the front desk. The place reeks of weed and cigarettes smells and very loud guest throughout the building. After checking in, and going to the floor of room, people are hanging out in the hallways as if they are at a shelter. Heard loud banging coming from another room. Saw a man peeking into cars, a man walking his barking dog. I left within a half hour of checking in because i didn't feel safe. Was trying to add a photo but it would allow me too.
- Cheryl (2/5): AWFUL!!!!!!!!!!!! - The most awful hotel I have ever seen. This is a drug hotel as far as I can tell. I feel sorry for these people, but if you are looking for a hotel for a business stay or vacation, steer clear! Charge for WiFi, no coffee maker, if you try to call down to the lobby, the phone doesn’t work. If you go down to the lobby in person, the clerk is not available. I waited 10 minutes, ringing the bell and calling 500 on the lobby phone as was suggested. While I waited, a man came to check in and another man can in who was a resident who told us there were roaches, which weren’t “too bad.” After I waited 10 minutes to tell the clerk we were checking out and did not want to stay the 2 nights we had booked, I left. I booked with Hotels.com and had travel insurance through Indeed. I was charged for both nights! Hotels.com said they would handle the situation. I just received an email from them that said there was nothing they could do. Indeed was equally worthless! I will NEVER book with them or get travel insurance with them again. If you are thinking of booking a Woodbridge Suites room, please reconsider!
- Allysah (8/5): - Very kind staff!
- Vishal (2/5): - This place is not good for staying with family.Smells very bad and not clean
- Joey (2/5): Awful Rooms - The pictures are not accurate to the room. The room was infested with roaches and smelled like old urine. Furniture was threadbare and uncomfortable. Service was very poor as well.
Photos
