Holiday Inn Express & Suites Williams by IHG
Location: 1150 W Cataract Lake Rd, Williams, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Accommodation with Excellent Amenities
Convenient Facilities for Business and Leisure
Ideal Location for Exploring Williams
Book your stay at Holiday Inn Express & Suites Williams for a seamless blend of comfort and convenience. With room service, free WiFi, and a shared lounge, your stay is designed for relaxation. The hotel offers a business center, vending machines, and easy access to activities like hiking, skiing, and cycling. Located near Flagstaff Pulliam Airport, it's the perfect base for your Williams adventure.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- Heated pool
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- ATM/banking
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Secured parking
- Health or beauty spa nearby
- Horse riding nearby
- Snow sports gear
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
King Room with Hearing Accessible Roll In Shower - Non-Smoking
Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as mountain views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
- Hearing accessible
-
Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)
2 Queen Beds
429 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 45-inch LED TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead
Practical - Free newspaper, double sofa bed, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Lowered peephole/view port in door
- Low-height counters/sink
- Shower grab bar
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Suite, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 45-inch LED TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead
Practical - Free newspaper, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Braille signage
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
-
Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)
1 King Bed
426 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 45-inch LED TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead
Practical - Free newspaper, double sofa bed, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Lowered peephole/view port in door
- Low-height desk
- Shower grab bar
- Doorbell/telephone notification
- Wheelchair-width doorways
-
King Room - Mobility Access/Roll in Shower - Non-Smoking
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as mountain views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
-
Twin Room - Mobility Access/Hearing Accessible
The spacious twin room features air conditioning, Smartphone, a tea and coffee maker, tumble dryer, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Video
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Tumble dryer
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smartphone
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
-
Room, 1 King Bed, Roll-in Shower (Communications, Mobility)
1 King Bed
430 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 45-inch LED TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead
Practical - Free newspaper, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Lowered peephole/view port in door
- Low-height counters/sink
- Shower grab bar
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Queen Suite with Two Queen Beds and Sofa Bed
Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as mountain views. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
-
Standard Room with Two Queen Beds
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as mountain views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
-
Standard King Room
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as mountain views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
-
Standard King Room with Sofa Bed
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as mountain views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
-
Standard Room
This has a microwave and a refrigerator.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Video
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Carbon monoxide detector
Guest Reviews
- mykhaylo (4/5): -
- Olena (7/5): Turismo - Tutto
- Hector (8/5): Comfortable! -
- Pamela (4/5): Easy to stay and navigate the area - Good breakfast and good location The pool was not open I so wanted it to be open and available very disappointed
- Angel (1/5): It was Mother’s Weekend our first time in Williams with my wife, daughter and grandkids and it was very disappointing - The property was ok
- Babita (7/5): -
- Maria (7/5): -
- Merielen (10/5): Friendly staff. Good breakfast. Clean - Location near train depot. Great breakfast! There was nothing that I did not like.
- Alver (8/5): It met my expectations for a Holiday Inn Express property. - Loved the coffee machines. Food selection at breakfast.
- Jose (7/5): - It was convenient The beds were not comfortable we could not use the fold out bed due to discomfort and the tv kept turning off
- HONGZHI (6/5): -
- Nataliia (10/5): -
- William (9/5): -
- Debra (10/5): -
- Jeannie (9/5): Great stay! - Great location!! The vents were dirty and you can tell they hadn’t been cleaned in awhile.
- Marceleen (4/5): -
- Mostafa (10/5): -
- Manuel (10/5): -
- Brackin (7/5): - Location and price . Free breakfast The a/c kept turning off and the heater would automatically turn on. Plus the main reason we booked the hotel was the inside pool . It was closed with no opening date . That was really bad . I feel I am owed a few nights in place of that over site on their and yalls part
- Suzanne (1/5): Never stayed there and they will not refund my money. Manager very rude - Hotel is disgusting. Stains on the beds and headboards are falling apart. Same as above
- Iryna (10/5): -
- Cierra (7/5): It was ok - Close to everything Bathrooms could be deep cleaned baseboards, etc
- Krysta (5/5): - The pool was not in working order and it was not advertised on the website
- Smyer (1/5): Horrible! Dirty, rude and amenities aren’t available. - The location was the only good thing about this hotel It was filthy, the staff was rude and the entire reason we booked this was for the indoor pool, which was closed “until further notice”. We booked for 6 people and there were only 3 towels in the room. It took us over an hour at the front desk to get 3 more towels because the lady told us to wait and continued doing other things until my husband finally got upset and went down. Even then, she said she said we aren’t allowed more towels because we just checked in today, even though we didn’t even have enough for each person to shower. She finally gave him the towels, but said we need to bring them back upfront at checkout.
- Brandy (4/5): - It was clean The pool was being renovated. My kids were very upset. We wouldn’t have chosen this hotel had we known.
- Janeth (10/5): Overall it was a great stay. - Location! Very clean! Staff was amazing. The price, properties around were at least $60 less than this property but a group of friends book this one so we just stayed here, also pool was out of order, very disappointed mostly cause we pay full price.
- Jessica (4/5): -
- Rosendo (7/5): -
- Linnea (10/5): - Motel was beautiful I was charged wrong amount on my credit card and still waiting for them to call me with the correction as was stated to me by the early morning clerk
- Marlene (5/5): The beds were uncomfortable… - Property was clean The beds were too firm. My daughter and I couldn’t sleep because of the beds. I woke up with back pain, a bad headache and sore ribs. That was day one of our stay.
- Audrey (10/5): Very peaceful and beautiful - Very clean staff were very sweet and helpful Nothing it was a great stay
- Karla (10/5): -
- Alex (1/5): This is a no! - Nothing This place was gross. Run down. Breakfast was terrible. The front desk person was dirty-looking. Not professional He was playing video games when we checked in. Didn't even have clean clothes on. The room was dirty. The toilet didn't work. The pool was out of order. And it was down a pretty sketchy street. Would NOT recommend this hotel.
- Michael (7/5): - Room size, microwave, and small frig Both indoor pool and jacuzzi were out of order for a while and nothing was mentioned anywhere during the booking. Also, TV channels didn't have a connection signal. Also, all garbage cans didn't have a plastic bag covering it. And, sleeping sofa is super uncomfortable even for a small kid
- Castellón (10/5): Exelente ambiente - Limpieza i comodidad No tengo malos comentarios
- Stephanie (2/5): Terrible customer service. Way overpriced for what you get. - The area was ok. Nothing close by to walk to but close enough to drive to like a restaurant or shopping. The roo.m i booked for my family was not available once I arrived and I was never notified ahead of time. The room i was given had smaller beds, old looking, smelled. Ask for a rollaway bed and it was uncomfortable. The room was way overpriced for what we got. I was not compensated in any way for the extreme inconvenience of not having the room i booked available. The electricity went out for several hours . There was no complimentary breakfast as advertised. The whole stay was terrible and I would never stay there again. Our family getaway was ruined.
- Rohit (10/5): -
- David (10/5): -
- Tammy (8/5): - Very clean and staff was all super friendly The spa was cold and the bed was so hard
- Daniel (9/5): -
- Neng (8/5): -
- Tamalisa (10/5): -
- Crisanto (9/5): -
- Don (4/5): Staff was fine, room was clean. Outside and lobby not impressed. Price to high. - Location was good but town is small so every place is near Weeds all over outside and in entry way. All furniture stained in lobby looked old and not what you would want to sit on. Was over priced for the quality.
- Bourgeois (2/5): - Great location, friendly staff, big room. There was no hot water so I could not take a shower. Another guest told me that she microwave some water in a cup to get hot water so I then microwaves on water in the paper plates used at breakfast to wash my face. Also the main reason I chose Holiday Inn is because you're known for having a great hot breakfast but this location did not have hot food there was a sign saying the oven was broken. That was a great disappointment cuz that was why I chose your facility over others. I had wanted to have a really nice hot breakfast before I got on the train that morning which did not happen. I wanted to ask for some type of discount but I did not have time I had to make it to the train for departure.
- Jeremy (10/5): -
- Brandi (4/5): To expensive for what it is . - Breakfast, shower pressure Headboards severely scratched up, pull out bed was just springs, no cushion for my toddlers. 2 shower towels for 6 people. Lightbulbs in room were just flickering, dirty floors.
- Alexis (3/5): Convenient but never again - It was close to polar express and staff was excellent. The hotel rooms were not good quality. Many run down items, in need of replacement and deep clean
- Garcia (4/5): -
- Jorge Armando (10/5): -
- Lynda (5/5): - It is one of the nicer hotels in William and newer. The power went out the first night we stayed there. The pool and jacuzzi was down. This was the case when we stayed here a couple years ago as well. They did not re-stock the breakfast even though they had almost full occupancy at the hotel so at 9:30 am there was nothing left for breakfast.
- Krista (10/5): -
- Theresa (2/5): I am requesting a refund before I will consider staying here again or referring anyone else. - I liked being with my family and how close and convenient it was to everything I didn't like that I felt our room wasn’t cleaned. The door was propped open when when we got there and there was still good in the room from the previous guest. I told the lady at the counter on 2 different occasions and she said both times that someone would be up to take care of it. The manager told us that they were 4 housekeepers down so that’s why things were missed. There wasn’t enough breakfast for the amount of people there and almost everything was gone by 8 AM. There was a bunch of rotten bananas though. I have pictures of the food in the room and the bananas. I have reached out 2 twice to the manager and I’m still waiting for a response.
- Fabrizio Renato (3/5): Avoid this hotel. No maintenance (pool closed, vending machines broken, wall skirts broken and dusty everywhere). Very d - Quite location Very dirty, dated and broken facilities
- Dahan (2/5): Hôtel beaucoup trop cher - Le seul disponible à cette date Booking est vraiment responsable de cette erreur de dernière minute Éloigné du centre Ménage pas fait pour manque de personnel, explication donnée à l’accueil! Petit déjeuner vraiment pas terrible rien de frais
- Stephenie (1/5): Disappointing - Location Room was not clean, still had candy and wrappers on the floor, a wad of hair on the air unit, and we had to go get our own washcloths. Damage done to the headboard was documented just for my own protection. Pool/hot tub was not open until an unknown day, I get it, stuff happens. This location seems worse than others as far as noise from other rooms, had to be that person and call the desk about noise from above, which was taken care of. With the price I paid, this all was just unacceptable. Holiday Inn/Express is usually my go to but definitely do not recommend this location!!
- Reyes (9/5): -
- Megan (6/5): Overall not horrible, definitely worn down hotel - Location was good First room they put us in smelled awful, had to change rooms and didn’t get the beds we needed. It was supposed to be $50 less and haven’t received any refund on it.
- Linda (10/5): -
- Rebecca (6/5): -
- Matthew (6/5): Mediocre. Staff was pleasant but faculty amenities not working. - Close to town Internet was out. Pool was out. You had to ask for room to be cleaned. Breakfast was cold even when getting there right when it opened.
- Robin (5/5): It was just a quick stop over for the night so it served it’s purpose - The location was convient You could hear everyone next door, in the hallways and above you. The people below us complained and we were being as quiet as possible
- Diana (10/5): - Limpieza , comodidad , ubicación
- Dolly (5/5): When I pay for a room or hotel that’s supposed to have a heated pool that’s what I planned for. That was the entertainme - The property was clean. The front desk was very friendly. The breakfast was decent. The property was supposed to have a heated pool and it was shut down. When I booked through booking.com it did not communicate that the pool was shut down. The heated pool was the sole reason we stayed the Holiday Inn express. We were on the second floor and the pop machines were out of order. We had to go to Safeway to get something to drink. The pullout couch had no padding you could fill the springs.
- Victoria (10/5): Nice place in Williams - Staff was so friendly and helpful. The breakfast had so many yummy choices. And we loved the Christmas decorations! Heater was out. I had to go down to front desk to ask how to get it going. Turns out the fuse had popped. I went up stairs and did as he told me to get it going. Not a big deal, but it did worry me at first.
- Niteen (1/5): bad experience - I don’t usually write reviews, but what happened to us here really needs to be shared. My family and I arrived at this hotel around 2 a.m. in the freezing cold with small kids who were completely worn out. We were just looking for a warm place to rest for a few hours. Honestly, at that point, any parent would just want to get their children inside and settled. At first, the rate we were given was $99, which seemed reasonable for a short overnight stay. But suddenly the price jumped to $187—for the same room, for just a few hours until the 11 a.m. checkout. No clear explanation, no empathy for the situation, and no effort to help a tired family standing there at 2 a.m. with half-asleep kids. I chose Holiday Inn because it’s a brand I’ve always trusted to treat guests fairly. That’s why this felt so disappointing. It didn’t feel like hospitality—it felt like we were being taken advantage of at a moment when we had no realistic alternative. I’m writing this so other families arriving late at night know what to expect. We genuinely hope the hotel will take this seriously and treat future guests—especially those traveling with children—with more understanding. after price gone hight I dont like anything
- Viviana (7/5): Good and Bad. - Walking distance to the cute town and restaurants. Tasty breakfast. Room and bed was comfy. Sooo much dust!! I got really bad allergies and couldn’t figure out why until I was leaving.. I looked at the ac (which I couldn’t figure out how to turn off) and the curtains. A whole thick layer of dust. It was the one bad thing.
- Shu-Ping (1/5): The overall stay was good, but the incidental hold hasn't been released almost 2 months. - The incidental hold hasn't been refunded, itls really a bad experience I've never had.
- sue (10/5): Great value - Bed was very comfortable Breakfast was wonderful
- Christophe (8/5): -
- Mari (10/5): - Had a great breakfast Our fridge in our room did not work
- Cristian (7/5): -
- Suhaysik (8/5): -
- James (10/5): - Good Good
- Franck (7/5): localisation ok; prix ok - Hotel situé légèrement en dehors de la ville (au calme). petit déjeuner un peu "light"
- Juan (1/5): -
- Hugofco (10/5): Excelente - Me gusta la cadena y sus desayunos Nada todo muy bien
- Ofir (8/5): -
- Jo (9/5): Myself, I live in Arizona and my 2 oldest children who live in Washington state enjoyed the nearness of your property to - Easy to get to. Nothing
- Robyn (10/5): -
- Cait (10/5): -
- Raymond (10/5): -
- Nancy (10/5): - Bed was too hard for us. But I know that is how many like it.
- Deborah (8/5): -
- Connie (10/5): -
- Patty (2/5): - Booked this hotel specifically because it had an indoor pool which was closed for maintenance when we got there. The phone in my room looked like it was part of a crime scene. All the buttons were missing. The head boards were vynal and it was all peeling off. Bed was rock hard. Food was awful at breakfast. Hot food was cold and soggy. I will never book this hotel sgain. Sheets and towels were well warn and very scratchy
- Jaime (10/5): - Friendly staff and nice breakfast options.
- Teresa (8/5): -
- Janet (2/5): - Carpet was filthy in hallways and room. Bathroom in room was disgusting with leaks on floor and rotten caulking around shower and the whole place smelled bad. This was definitely not standard Holiday Inn Express. I can provide photos
- Alexander (6/5): While it has the great Express Inn free breakfast, I was left disappointed how much I spent on an aging building. - The property was located in a quiet area and is very much walkable to downtown Williams. All my interactions with the staff were pleasant and helpful. The free breakfast was delicious and offers many choices. That’s the best part of a Holiday Inn Express as always. Also there were 4 luggage carts so that was helpful. While a very much modern and fresh Holiday Inn look to the property, at 10-15 years old it is really starting to show its age. Lots of noticeable wear and tear throughout the building. There was also cleanliness issues, there was not enough staff to keep the breakfast area clean (like wiping down tables etc). The bathroom could have been cleaner, the shower was dirty if I’m being honest (lots of limescale on the shower head and faucet. Also the pool and hot tub were closed due to emergency repairs, which is understandable. Stuff breaks.
- ANDRES (10/5): - HI HELLO...BREAKFAST GOOD...ITS PEOPLE FRIENDLY ALL WHAT U NEED IS VERY CLOSE...U CAN WALK ANYWHERE...
- Frances (8/5): - We chose this hotel because of the indoor pool and jacuzzi and it was closed when we got there. I wish they would disclose this information before we book.
- Jane (10/5): - Lovely comfy room great access and views
- Leah (10/5): - We had a wonderful stay! No issues
- Kenneth (9/5): - Location and good breakfast Dogs in dining area
- Fred (10/5): - The staff and rooms are fantastic. Wonderful breakfast too.
- Steven (9/5): - Very nice hotels with breakfast at some of them excellent for staying at while we was doing route 66 Nothing
- Anna (7/5): -
- David (6/5): Disappointed in the morning staff and breakfast - Evening staff was friendly. Morning staff seemed more concerned about hanging out with friends and family and not taking care of guest. Took the family down to eat breakfast a good hour before they closed. The pancake machine was empty. Took them 30 minutes to put more mixture in it. No regular coffee. No forks. Every table was in a mess.
- steven (10/5): - Great room. I was upgraded to a suite
Photos
