Gajah Biru Bungalows

Location: Jl. Raya Penestanan, Ubud, Bali, 80571, Ubud, ID

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 12:00 PM

Amenities & Facilities

• Full-service spa
• Express check-out
• Terrace
• Garden
• Luggage storage
• Express check-in/check-out
• Free airport transportation
• Television in common areas
• Multilingual staff
• Free newspapers in lobby
• Front desk (limited hours)
• Express check-out
• Full-service spa
• Express check-in
• Ecotours nearby
• Tours/ticket assistance
• Assistive listening devices available
• Free reception
• Airport transportation - pickup (surcharge)
• Mosquito nets
• Motorcycle parking only
• Wheelchair-accessible on-site restaurant
• No elevator (single level property)

Rooms Available

• Juna's Room

  3 Double Beds

  700-sq-foot room with garden views

  
  

  Layout - Separate sitting area

  Relax - In-room massage available

  Entertainment - 21-inch flat-screen TV and DVD player

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Free newspaper, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Desk
  • DVD player
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Ceiling fan
  • Separate sitting area
  • In-room massage available
  • No cribs (infant beds)
  • Bedsheets provided

• Standard Suite

  1 King Bed

  388-sq-foot individually decorated room, patio with garden views

  
  

  Layout - Living room and sitting area

  Relax - In-room massage available

  Entertainment - 21-inch flat-screen TV and DVD player

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Free newspaper, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Desk
  • DVD player
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Ceiling fan
  • Separate sitting area
  • In-room massage available
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided

• Suite (Veranda)

  1 King Bed

  388-sq-foot individually decorated room, balcony/patio with garden views

  
  

  Layout - Living room and sitting area

  Relax - In-room massage available

  Entertainment - 21-inch flat-screen TV and DVD player

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Free newspaper, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Desk
  • DVD player
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Ceiling fan
  • Separate sitting area
  • In-room massage available
  • Balcony or patio
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided

• Villa Bunda

  2 King Beds

  463-sq-foot room with garden views

  
  

  Layout - Separate sitting area

  Relax - In-room massage available

  Entertainment - 21-inch flat-screen TV and DVD player

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Free newspaper, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Desk
  • DVD player
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Ceiling fan
  • Separate sitting area
  • In-room massage available
  • No cribs (infant beds)
  • Bedsheets provided

• Suite (Jasmine)

  1 King Bed

  388-sq-foot individually decorated room, balcony/patio with pool views

  
  

  Layout - Separate sitting area

  Relax - In-room massage available

  Entertainment - 21-inch flat-screen TV and DVD player

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Free newspaper, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Desk
  • DVD player
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Ceiling fan
  • Separate sitting area
  • In-room massage available
  • Balcony or patio
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided

Guest Reviews

• SteF (6/5): - Très bonne Situation proche centre ville accessible à pieds par des jolies ruelles piétonnes  Situé sur une Rue calme sans passage de voitures avec restos, cafés, agences de voyage, gare de taxi et Mini mart  Villa magnifique privée dotée d'un beau et grand jardin. Grande piscine privée fonctionnelle et propre. Personnel serviable et et à l'écoute. Prix très intéressant Bon petit déjeuner inclus  10% de réduction dans le resto de l'hôtel  Très gros travaux dans la résidence pendant notre séjour La Villa est clairement en état de délabrement : Climatisation qui fuit, Fenêtre sans vitre, 1 seule salle bain fonctionnelle sur les deux. Mobilier souvent très abîmé, Cuisine non équipée. Les portes ne se verrouillent pas toutes et les chambres sont humides. Pour ces raisons Nous n'avons pu utiliser que la moitié de la villa. D'où le tarif.
• Claire (8/5): -
• Ariz (7/5): Comfortable - The shower is so slow
• Enkh-amgalan (10/5): Exceptional - Good location
• Jakub (8/5): Very good -
• Mcdean (4/5): dissapointing - kitchen no facilites cutlery and essantials
• Sophie (6/5): The staff was friendly, but was lacking with service and the stay was comfortable enough. - It is within walking distance to where we need to get to everyday. For a villa that we booked for with kitchenette, there was no cutting knife, no dish liquid for washing up, only basic plates/set of fork and spoon, couple of cups and cutting board so was not able to use the kitchen at all. The bathroom shower had absolutely no pressure and was only trickling water and we weren’t supplied with toilet paper top ups. The soap provided was old. We weren’t supplied with drinking water daily as advertised, tea and coffee was old, and we had to ask for the bins to be emptied. There was no check ins to see if the stay was ok, or if we needed anything else more.
• Jill (4/5): Would not recommend - Location Staff were difficult to find. There rooms were not serviced unless requested for water linen etc The fridge didn't work so all our food spoiled The tap fell off the shower There was no water pressure only 3 holes worked in the entire shower head The inside lighting was poor No toiletries at all in one room
• Vicky (10/5): Exceptional - Everything Nothing was there to dislike supporting staff
• Paul (7/5): Good -
• Alisha (9/5): Great stay!! - Great facilities. Really good breakfast. Great location, about 5 minute drive into town. Comfy beds in spacious rooms. Friendly staff. Our hotel room looked like it hadn’t been stayed in for a while. Really needs a good deep clean and maintenance.
• Kay (5/5): Passable -
• Fedele (1/5): Bad -
• Bappa (3/5): if you booking multiple bungalow please check if they are co-located. Otherwise it was average stay - The big Bungalow is quite far from the small ones. We booked 2 bungalows as we were a big family group but the distance between the 2 bunglows was a big inconvenience. You have to walk down street and take another street. This was not mentioned while booking.
• Tiffany (9/5): Superb - Comfortable, Stylish, lovely helpful staff. A low key hide away. I liked all of it. Penestanan is more expensive than say, Nyuh Kuning, where motorbike hire, for example is half the price.
• Sharon (4/5): Stay at Gajah August 2024 - Location Accommodation was not clean on arrival had to ask for mid stay clean and more toilet paper. Kitchen not cleaned. Rubbish not removed. No mosquito nets on bed. A lot of things mentioned in facility information that was supposed to be supplied wasn't in the rooms/kitchen, such as microwave etc. No change of kitchen linen. No useable kitchen cloth for washing up Charged twice for lift from airport
• Frances (8/5): Comfortable and fun. - Close to everything for a short stay. Lovely gardens. Big rooms. When the shower didn’t work in one room they changed us to another room. There was a spa on site for massages etc.
• Roxanne (3/5): Ubud, lovely. Accommodation definitely subpar. - The room was not serviced during our 7 day stay. No bathmat or flannel. The towels smelled very unpleasant. Had to ask for toilet paper. Nowhere to put away clothes in my room. Very disappointed. The property has gone downhill since my last stay.
• Charles (10/5): Exceptional -
• Debbie (2/5): Very poor -
• Sharma (1/5): Bad - We didn’t stay because the room smelled like urine What we saw online didn’t meet our expectations
• Adam (10/5): Exceptional -
• Gurumurthi (8/5): Excellent and will be coming back. - Gede was very helpful and quick to respond. The cleanliness - the sheets had stain marks and the bathroom drain was very dirty.
• Anja (2/5): Very poor - Good location Very dirty! Apartment was dirty, no one came to cleaned it for 4 days of our stay. Water in the pool so dirty that my daughter got skin problem (redness and itchy). Such a shame that this property is falling apart as no one really take care of it.
• Valentina (5/5): Passable - Great location, a lot of space and quiet. The shower head was leaking and dripping. It was pretty loud and we even put a towel under it on the ground to quiet the noise. The AC was moldy and was stinking when it was on, we decided to open the doors instead to keep a cool breeze in the room. The space itself was lovely, but need some renovation. The tiles in the kitchen bench was broken and falling out.
• Kim (8/5): Very good - Staff was very helpful and friendly! Loved the room, very spacious and felt private. Location was perfect, lots of cafes in the same street or within a few minutes walking. Would def come back again.
• Franck (9/5): Superb - Situated just outside the city centre , the location was perfect!We booked the veranda room, and everything was amazing! Gidi was super helpful and helped us with all our questions and inquiries. Special thanks to the staff member who collected our helmets and put them in a safe place as we forgot them on our scooter overnight! Will definitely be back!
• Chris (1/5): Checked out a day early due to the terrible condition of the property - Location was ok Internet didn’t work, sheets were dirty, no soap in the bathroom, light switches were falling off of the wall/damaged, door didn’t lock and staff was useless.
• Neri (3/5): Don’t do it - not at all good - I stayed in the Jasmine suites which had a semi-private pool. The pool was an interesting shape with cool elephant fountains flowing into it. I say it was ‘semi-private’ because despite being sold as a private pool several times I found people had let themselves in to the garden to swim. Even first thing in the morning. The bed was okay, reasonably comfortable, but basic. I booked for 4 nights but left after 2, even without a refund for the remaining nights as it was not at all worth staying. Very unclean (floors were FILTHY, walking barefoot in the room left my feet black). The private villa was not at all private and on a number of occasions I found guests who were staying in other villas had let themselves in to sit in the garden and swim in the pool. There was no lock on the gate and the doors to the rooms also had very flimsy locks. I felt very unsafe there. The furniture in the garden was falling apart and wasn’t comfortable to sit on. The upstairs room had no hot water and the shower wouldn’t work at all if someone downstairs was using their bathroom. The airconditioning only had two settings - off or arctic blast - so could not get comfortable through the hot nights. Overall this place was dingy and creepy, and did not look like the photos. I was so glad I had a friend with me because at night it was very eerie. The booking.com listing said it included airport transfers, but when I contacted the villa to make the arrangement, I was told it was an extra charge. Dont stay here unless you are completely out of other options.
• Chaitanya (4/5): Very bad experience, rats are running on top of the floor , no good sleep. Not cleaned at all. - Not clean at all. My stay is 3 days not cleaned after I ask also Not worthy for the money spent
• Samantha (8/5): Very good -
• Lukas (7/5): Good -
• Liska (9/5): Superb -
• Шатров (10/5): The best guys in bali❤️ -
• nycSafariNjema (4/5): A mixed experience - We stayed 3 nights at Gajah Biru in their Cinnamon room and found it a mixed experience. It’s a good location in a lovely garden of flowering plants with a pool and we’d wake to bird song. The staff were friendly and helpful and their family’s restaurant across the lane, Two Sisters, was quite good. The ceiling fan and ac both worked well which we were glad for. The problems we had are fixable and we shared them with the owner so hopefully they’ll be repaired for future guests. The thatch on the ceiling of the room sheds an unfortunate gritty dust that is particularly a problem above the bed. They have cardboard laid high above the bed between the 4 posters to catch most of it, but it doesn’t extend across all of the bed and we’d wake with sore throats from what fell during the night. Our sink had trouble draining and the shower was only a trickle, but we think the head just needs replaced. There were also quite a few bugs in the bathroom, but that’s not uncommon in Bali and there was a shy little toad who would come out at night to eat them. :) We also suggest that during such hot weather the hotel not put heavy European style duvets on the beds but just thin sheets. We give the grounds and staff a 5 and the shower and bed a 1. If repairs are made we would stay again, but we’d check the room first, and hopefully the other rooms don’t have these issues.
• Susana (9/5): Would stay here again - I love the location, close to good restaurants, walks and yoga studios but it was quiet. Once you walk in past the main gates, the noises from outside don’t affect you The room was spacious and comfortable. Huge bathroom with unlimited hit water
• Martina (6/5): Ok, but needs a refresh. - Big room, great location. Included breakfast at the nearby restaurant was excellent. Pretty pool area. On my last day, I found that my pillow inside the pillow case had black mould. The room was very dark. Somehow my room always felt damp. The bathroom was indoor/outdoor, and the door didn't close properly. The room had small decorative holes in the brickwork, making it impossible to fully close the doors and windows thereby reducing the effectiveness of the air con and allowing in insects. The coffee/tea was not replenished during my week-long stay. Pool had missing tiles with sharp edges. The included breakfast was great, but only available after 8:30am.
• Shivani (9/5): Overall, the place is nice to stay. Don't forget bug spray as there are a lot of mosquitos and flies - I really like the location & staff. Staff members were friendly and they offer other services like discount on restaurant if u dine in there, massage, pedicure etc. The only thing i don't like is it is located in the street so you can't go in by car. The driver will drop you outside the street n you have to walk with the luggage.
• Estelle (5/5): Passable - Location was great, loved the seated area outside the room, bed was comfortable and the pool was also great There was a small problem with plumbing, it leaked in the bathroom any time I used the bathroom tap - so just the plumbing is a bit tired. Everything was fine enough…until one of the workers started hitting on me, women travelling alone and being friendly with conversation with staff does not mean that they are open to remarks like ‘what time are you going to bed’ nor does it make it okay to put their hands around their waist and give them a ‘squeeze’ I was having a lovely time until that happened - I love Bali, I love being in Ubud, I enjoy Balinese culture and people so I was annoyed when that happened
• Peter (5/5): Passable -
• Dakotah (8/5): Super solid - We stayed in the veranda sweet closest to the road. Great lighting, lots of windows, has a spa attached-basic but good, wrap around porch is great, big and open space, amazing desk in front of a mirror. Overall perfect for our needs to spread out and work at the same time with my partner. I never made it to the pool area. Great location too Our unit needs a new AC unit. It works but very noisy. Some noise from the road, septic smell in front of complex and a bit in our bathroom. One of the veranda doors couldn't open which was very silly.
• jaiminp652 (2/5): Better places to stay in Ubud - The room was ok not clean as I would Have liked bathroom was questionable . I stayed one night as we arrived late. Went to have a shower no running water the front desk said give me a hour to get it working 2 hours later not working still. I decided to leave I was booked to stay a week but did not won’t to ruin my holiday. As the reasoning they said was they are new management for pour handling of the matter.
• Zou (8/5): comfortable stay - good location ，next to some bars and restuaaraant. friendly staff nope
• Rob (8/5): Very good -
• Ramirez (2/5): Very poor - In reality I was expecting something different, the place is not what it looks like in the photos and it lacked cleanliness.
• Samantha (7/5): Lovely relaxing stay in a charming, rustic space centrally located. - The property has a rustic charm with a lovely garden feel tucked away from the main area. It’s very conveniently located in a great area. Upstairs bedrooms are comfortable, light and airy. Nice pool area near front of property. The property is in need of renovation. The water pressure/showers didn’t work in many of the rooms, a/c unit was dated in our room and the downstairs bedrooms smell musty - they need to be aired daily and some method of ensuring they don’t smell musty. Also no house keeping- we were there 5 days and had no cleaning or bed sheets/towel changes. This doesn’t need to be changed every day but cleaning should be daily. And water provided.
• Chris (10/5): Exceptional -
• Tasleem (8/5): Staff members were generally helpful and accommodating - Villa was amazing Staff were not cleaning the room or Villa, and even when requested still did not always action. It wasn’t clear if kitchen and bathrooms would be cleaned daily. I emailed the manager via booking.com and did not respond to my messages, particularly when had to inform I was arriving a day late. They lost our villa that we booked, although replaced with equivalent. There should be a different number on the site to be able to speak to someone direct, since is a landline that joins answers There is no direct line to staff working on the actual premises if needed to get directions etc.
• Marco (10/5): Exceptional - We stayed at Villa Bunda and we really enjoyed the time there. The staff is very nice and helpful, great communication. The villa is big, maybe a little bit old but anyway very relaxing in a great position in ubud. The breakfast was amazing. Very recommended The Villa just need a refreshing but it's a great value for money.
• Stanislav (10/5): I enjoyed my stay in Gajah Biru Bungalows. Very lovely place. - Friendly staff in the hotel, chill atmosphere, clean and comfortable room, nice pool, very relaxing spa, fresh flowers in the room, good location nearly in the center on the town, but quite and peaceful at the same time
• Meabh (10/5): Exceptional -
• GraceC3134 (2/5): bad booking experience - I did not have the chance to stay at the hotel because they requested me to cancel my reservation because the room style "villa Bunda" I booked was no longer available. I was sure "villa Bunda" was available at the moment I made the reservation. This is the first time I have encountered this. It is really a bad experience, I am very unhappy. This hotel has no integrity at all.
• Arun (8/5): Very good -
• Richard (3/5): Some effort and interest could improve the experience. - Good location; easy motorcycle rental nearby; pleasant cafe (Two Sisters) opposite for breakfast; clean pool The hotel is VERY tired; lots of repairs are needed; eg, rotting wood, several lights not working; permanently leaking taps in basin and shower; fridge needed defrosting on arrival; no room cleaning done throughout the whole stay; breakfast was supposed to be included, but on one day (holiday) the breakfast cafe was closed and no arrangements had been made for an alternative cafe to be used.
• Suhail (9/5): Superb - we really enjoy the villa and the pool in the afternoon. the toilet
• Abigail (6/5): spacious bungalow but not clean - spacious bungalow unfortunately we cut our stay short due to the cleanliness of the property. manager was good about changing our booking and issuing refund.
• Themestocles (5/5): My kids love the pool, they only complain is water too cold :) - Privacy. Since we took a villa, we expect privacy for the family and this villa provided it Understandable that it is an old villa, but at least they have to maintain to some repair of the Villa Main door ( it is very challenging to close it ) , they need to cut the grasses on the pool area and trim the plants . The place is nice but need proper maintenance.
• Nicholas (10/5): Exceptional -
• Devon (10/5): we had an amazing stay in a very comfortable villa - thank you so much Gede! - amazing staff, very clean, beautiful, great quiet location
• Anirban (9/5): Superb - Location. Its located in a quiet side of Ubud, yet not far from the main market area, museums, Campuhan etc. Its surrounded by some of the coolest cafes and joints like Two Sisterz, Ubud Kedai, Alchemy etc. Staff was courteous and great value for money. Room size is massive. The property could be a bit cleaner.
• Michael (8/5): Relaxing - We enjoyed our stay enormously Exceeded our expectations Excellent value for money Friendly staff Help whenever we needed Cannot recommend highly enough for someone that just wants a quiet beautiful please to hang out amongst Ubud's now chaotic centre
• Michael (9/5): wonderful! we will stay here again. - Gede, and the owner, were most accommodating. All of the staff were fantastic. The rooms were very comfortable. We really enjoyed the restaurant, across the street. There’s a small spa, on site. Taxi or Grab was super easy. Everything was great! 😊
• Minos (10/5): Exceptional -
• AnindaS (8/5): Quiet little corner of Ubud - We stayed at Gajah Biru twice, first on arrival to Ubud and then again as a stopover from Mt. Batur to Gili Islands. Tucked away from the main road of Ubud yet close enough for people to be able to walk it to the main road, Gajah Biru (meaning Blue Elephant) is very well located. They have tie ups with local drivers and taxis and will be happy to arrange pick ups from and drops to the airport. In fact, the hotel had arranged for our transportation to whatever sites we wanted to visit from Ubud. The property itself is not large but is extremely cosy. The number of rooms are limited but the rooms are large. We had booked a family room that was very close to the swimming pool and had its own balcony. On our second visit we had the private family suite at the back of the property, which also features a private pool. The rooms are fairly well appointed, especially the more expensive private family suite. However it was the hospitality of the staff I recall most. Whether it was something they needed to fix or a service they needed to offer or simply a good morning wish, the staff was always super friendly. They were trustworthy enough for us to leave our daughters at the spa for a massage while my wife and I went for our own spa treatment to the nearby Tjampuhan Spa. The only thing this hotel lacks is a restaurant. Nonetheless they will give you breakfast coupons with which you will have to walk less than 50 metres to a restaurant at the beginning of the lane where you get excellent breakfast. The staff at Gajah Biru will also serve you food from the restaurant for a relaxed in-room dining experience. In addition, this place is within walking distance of a bunch of warungs where we (I in particular) gorged on excellent Nasi Goreng that was washed down with Bintang Radler. If I had to sum up, I'd say Gajah Biru is an excellent place for people who are looking to spend some quiet time in comfortable and clean surroundings without having to burn a hole through their wallets. For us, it was everything we had hoped it would be.
• starbee21 (8/5): Restful stay in Ubud - We booked & stayed in the double Jasmine bungalows with the private pool, and really enjoyed our stay. Gajah Biru is located down a laneway with one-way traffic, and though there's no immediate car parking at the front, there's a shared space quite close by. The bungalows are not super shiny & new, however they were comfortable, a nice design; fairly spacious, clean and tidy with ample cupboard space and good sized bathroom areas, patio/verandas and reasonable air-con. Also supplied with water dispensers. The staff were friendly & helpful. The grounds were lovely, green and well tended. The spa massage service was good value. There are some nice shops & cafes nearby, and it's about a 20 min walk into the centre of Ubud, and about 15 mins to the Bintang Supermarket ... The only issue was that the mattresses could do with being updated, as the springs felt worn and a bit lumpy.
• jscthg (10/5): Nice - Had a nice stay at Gajah Biru during our quick business trip in Ubud, despite the small road and the lack of parking spot. We had a spacious veranda room, and I just loved how serene and peaceful it was there. Friendly staffs, nice breakfast, big pool, cute cats, and I had a very amazing 2-hour massage.
• Deb (2/5): - I stayed here one week ago and it was absolutely horrific! Inside the bedroom room, I found stains on the pillows, bed comforter, and chairs. I also found aunts and many mosquitos. Outside, the pool was green and murky. A caution sign was posted for no swimming. It seemed like there was no one on the property and they hadn't not taken care of their hotel in over a year.
• Vishaltolani141 (8/5): Loved the Hospitality # Veranda Suite - Visited from 1st December to 5th December 2019.Small Good Rooms, Loved the Hospitality of the staff, but on the first night when we reached at 2 AM it looked like scary place coz very less lighting was there. Also if you are afraid of insects then you must not go to this place though i don't mind small insects coz place is full of greenery and all rooms made of wooden. But I am afraid of lizard 😑 it was there in room. But if you want a peaceful place to stay you can stay here. Otherwise at approx.2700 INR (40 USD) (we paid for gajah biru) per day you can also find many other places in UBUD to stay.
• kaytype (4/5): Book the bungalows on discount only - This quaint resort was offered on a travel website at a huge discount, dropping the price from over $300 AUD per night to about 69.00 - and at that price it was worth it. Any higher and you would be compelled to complain. Set in an aging bungalow the two bedrooms are in need of painting and the setting is more shabby than chic, the pool is ok, and you do have a private pool so that was nice. It was all just a little run down and no one came with clean towels or sheets, there is no breakfast. That said you can get out and about into areas of Penestanan to visit cafes and gelato bars and local eating places with ease. So yes, consider it if it is on special, but full price forget it. The staff on the last day were very helpful but the first two days they were definitely missing in action.
• Angelus_Sonya (8/5): Friendly staff and helpful - Stay for 2 night when we in ubud, and in booking i request if they can do some decoration to surprise my husband on our anniversary and do they deliver. They make a very beautiful decoration in our bed and we both love it! The veranda our room have cozy porch with beautiful garden and small fish pond. The staff are very friendly and helpfull, when our room ac dont work they respone quick and move us and all our stuff to our new room (its was rain that night), and the new room its on the second floor with big beautiful bathroom. The hotel location 20mnts walk to ubud center, and there a motorbike rent + laundry just infront of the bungalow if you need one. They dont have parking area (no car can get in) but there a space for park not far from the bungalows. No tv channel for veranda room but there a dvd players and some dvd of old movie to wacth. We try the spa for bali massage and it was great value for money.
• zyndoz (10/5): Quite and a bit further from the bustle - Quite and a bit further from the bustle. It was a relief to get out of town. They were helpful and the rooms were lovely. Good value and good service. They tidied they rooms every day. They gave us to a new room as one our first room intially had an open bathroom and there were a fair few mosquitoes.
• 552trann (8/5): Friendly staff, nice room - The bungalows is in the center of Ubud, 10 minutes to walk downtown. The staff were friendly and very flexible. The AC in our room did not work well, they gave us key to another room so we could sleep there when they were fixing the AC. The bathroom was spacious. Since we had experience with two rooms here, we recommend you to book the room on second floor to have more privacy. There are two swimming pools, the one close to reception desk is cleaner than the other.
• BruceandCarole (10/5): Hidden gem - Great place hidden away from the town. Although we walked in numerous times a scooter ($6 at the front gate) makes this place way better. We got the verandah suite with a day bed out the front which was great. Breakfast over the road was more than adequate. Nice staff.
• T6827SRstephenp (4/5): Not good... - Cleanliness: Wet replacement towels, unwashed glassware, ant trails, unmopped floors, pool area unswept, pool full of leaves. Room: worst bed ever hard and lumpy, sheets that don’t fit bed, aircon so old incapable of cooling room. Decided to leave a night early. No refund offered. This place clearly spends no money on upkeep or cleaning and it shows.
• angieTheFairy (8/5): Great to come ‘home to’ - Stayed 4 days. Great pool. Good price. Felt safe. Room serviced every day and 2 free bottles of water each day. Small fridge. Reliable and friendly taxi guys outside. Can get to heart of ubud for 60k. For the price I’m super happy! Will stay again
• meloko11 (10/5): My favourite place to stay in Ubud! - I have now stayed here three times due to the following reasons - 1) very good value for money - rooms are clean, and very nice for the price. 2) it is close (few minutes walking distance) to alchemy, yellow flower cafe and zest (the best veg restaurants in Ubud) 3) it is close to the best yoga in Ubud - Intuitive flow yoga. I will back next time I am in Ubud!
• JASnSUEW (8/5): Money well spent - Gajah Biru is located in a great location only 20mins walk into the centre of busy Ubud. The staff are friendly and always ready to help if needed. We stayed in the veranda suite which was very spacious and clean(maybe a little dated) other than that the rooms are great value. The hotel is close to a variety of restaurants including Thai Thali where you get breakfast you are never too far from a good meal.
• deejumpz9m (10/5): The best value for you money for a villa - We stayed here for six days in the Jasmine suite upstairs (112). We were lucky enough to have the whole private area all took ourselves. That includes the gazebo and pool. It was quite a peaceful stay. Not to mention, we were able to get early check-in because of our 7 AM arrival in DPS. The spa is also a good value. We got a foot, shoulder, and head massage for 130k Rp. The breakfast they serve comes from Thai Thali across the street. If you leave your room, you get a 10% discount with a little bit more choices. The Jasmine suite is spacious with the bed in the center. The bed covers, pillows, and comforter are comfortable and clean. The bathroom is also wide and open. The wifi was spotty at times, but browsing and face timing was adequate for its speed. They can improve on some of the molding areas, especially in the bathroom, bathtub, curtains. The bathroom is semi-open from the outside, so expect a lot of ants and some little critters coming in. There were surprisingly a lot of ants by the TV area, but that didn’t bother us too much. Their amenities in the bathroom were more than adequate which included: a razor, earbuds, toothbrush, toothpaste, shower cap, bottle opener, wine/cork opener, shampoo, conditioner, and body wash. The toilet comes with a bidet but an older version. The staff was excellent, courteous, and delightful. Also, close by to many restaurants that are about 5-7 minutes away. We’d stay here again if they renovate the rooms. Otherwise, our stay was splendid with excellent service and stress-free.
• Verified traveler (6/5): - Love that it was quiet, secluded, peaceful. Private pool was a plus. Disappointed with no warungs nearby. Restaurants were very limited. Room was lovely but tv didn't work, shower over the bath was very dangerous as you had to clamber over the high side and hang onto the bath, no handrails, and slippery underfoot. Property is a little bit on the tired side and could do with a bit of an uplift and it would be absolutely wonderful. Staff were very helpful. Much appreciated. Would def stay here again.
• Verified traveler (10/5): - The property was very calm & peaceful yet near to the market. The restaurant served excellent food. The basic requirements either were taken care of by the hotel or were available in the shops just across the road. The staff were extremely helpful & very happy doing that. They treat you like your family. Ari & Mandy were outstanding in their service. To top it the property is artistically decorated. Highly recommended !!!
• bearbizlady (10/5): Happy 60th to Me! - Returned to Gajah Biru after 3 years. We stayed a full week this time. Once more Gajah Biru did not disappoint, charming room, attentive and friendly staff, yummy breakfasts. It was a wrench to leave and I can't wait to return. Nothing happened to diminish my affection for this accommodation. The visit from redemption staff with balloons, birthday cake and good wishes, topped a lovely stay.
• Thierry (8/5): Accueillant et bon rapport qualité/prix - Bon rapport qualité/prix, personnel très accueillant, peu de services complémentaires et un peu éloigné du centre
• Al (8/5): Gajah Biru Bungalows - Adequate stay...very pleasant and staff couldn’t do enough for us. Placed decorative Swan on our bed for our honeymoon. Pools need to be regularly cleaned and bathroom tiles need to be fixed.
• utheu (10/5): Perfect! - We were staying there for the family weekend and we loved it. Design of the room is unique and funky, very spacious with nice natural day light!!. We feel so peaceful within the property although you can find many shops and restaurant within walking distance. Staff are very friendly and helpful :) Thank you!
• Verified traveler (10/5): - The staffs are the biggest asset for the hotel. Never met such very friendly and helpful staffs before. We felt very welcome there. Big thanks specially to Ari and Ayu who helped us with many tips. Nothing was too much trouble for Ari calling around taxi drivers in the late hours trying to find the best possible rate for us for a day tour. Again we appreciate highly for that effort (eventhough I have said, that would be not necessary, it was already very late!). The rooms are beautifully decorated, clean and very spacious!!! Big balcony and big bathroom are a big plus. The hotel has beautiful garden, located in a quiet area but yet near to great restaurants and mini markets. Would recommend and stay there again if we visit Ubud.
• Nathalie (6/5): Déception - Très déçu car les avis que nous avions consultés ne sont pas en phase avec ce que nous avons vu. Une seule piscine et pas régulièrement nettoyée. Pas de restaurant sur place. Pour le petit déjeuner il faut aller dans un Etablissement proche avec un voucher. Le petit déjeuner y est mauvais en qualité, quantité, choix et accueil . Concernant la chambre (103) les draps, housse de couette et taies d'oreiller étaient très tachés. Propreté générale très limite. Cet hôtel a du être très sympa comme nous le présentent les photos du site mais nous avons eu l'impression maintenant d'un établissement peu entretenu (chambre, jardin). Il est à noter que le personnel sur place est très accueillant.
• Verified traveler (6/5): - We sadly did not stay here due to being not suitable for disabled guest
• Sriram (6/5): Good if you want a quiet place - Very quiet and tranquil place. But rooms are dated and dirty. Dust and cobwebs everywhere. There is water seepage in the room when it rains. Rooms have a musty , damp smell. But the people are very nice and helpful. Not many shopping and food options nearby. Quite far from the central area of ubud- not a problem if you have a motor bike. It is located in a very small side street- cars cannot come to the front of the hotel. This becomes a problem during check in and check out with luggage. Water dispenser provided with every room.
• Sev (6/5): - The room was spacious and fit with amenities that wouldve made it a really nice place to stay, if not for the derelict state of everything in and out of the room. The bathtub exists, but was dirty, stained and attempting to clear the dirt doesn't help cause it floats on the water as the water drains away in a trickle (due to what i assume is a clogged pipe). The cupboards are broken, worn and all the wooden furniture seems to have sawdust around (which suggests termites?). The kettle is caked in a layer of residue and most of the doors are missing handles, so you use the key to open and close the doors. Location was a little out of the way, google maps does not tell you there are 2 slopes between you and ubud town. If you discount all those and just want a sleep, it should still be fine. Staff were nice. I feel like this is one of those places that could have been a wonderful experience if only they'd bothered to maintain the place instead of letting it fall into ruins.
• Daniel I (10/5): A welcome oasis from the hubbub of Ubud - I really liked the staff at the hotel and I liked my room. I hsd a large patio area outside my room and my room was near the pool which I swam in every day. The hotel is so peaceful and it is an oasis from the busy downtown of Ubud. There are some restaurants and convenience stores near the hotel and their is a laundry across the street. The roads are narrow and there are no sidewalks so walking is tricky. I appreciated having a tropical oasis to come home to at the end of the day. It was great to have the pool waiting for me and the staff are lovely and so helpful
• Verified traveler (10/5): - Ich habe mich extrem wohlgefühlt an diesem Ort ! Vor allem durch das überaus freundliche und hilfsbereite Personal, das alles tut, um einem den Aufenthalt schön zu machen. Die kleine, ruhige Anlage ist kunstvoll und mit viel Liebe zum Detail gestaltet. Meine riesige Terrasse mit dem bequemen Sofa war ein wunderbarer Ort zum Entspannen. Der eigene Wasserspender ist super, somit kann man viel Müll vermeiden. Zwar ist die Unterkunft etwas vom Zentrum entfernt, trotzdem ist alles noch fußläufig zu erreichen, außerdem gibt es in unmittelbarer Umgebung Restaurants, Shops und auch das gute eigene Restaurant gleich gegenüber.
• Paul (6/5): - Quirky property, a little out of town, that fits the Ubud vibe. Had a few issues, like no light in the bathroom for 2 days. Offered another room, after I had unpacked everything, which I declined as I thought it would be fixed the same day. Toiletries not marked up as to what was what. Coffee not replenished. No spoon, no creamer. Little things that are easily fixed, if the staff are properly focused. Overall a pleasant stay, but must try harder !
• Alice (2/5): - Old and dirty. Facilities broken or not properly working. The place needs to renovated. Most disappointing place I have stayed in Ubud. Photos on the website do not represent the current state of the hotel.
• Lynda and Jeff (10/5): - We really enjoyed our 4 days at the Gajah Biru Bungalows. We had a fabulous top floor accommodation with roof and tree top views. Spacious is an understatement. We reclined on our broad verandah within meters of the cooling pool set amidst tropical greenery. Our large 4-poster bed looked almost small under the 5 meter high conical thatch roof. A walk-thru office area separated the lounge/bedroom from the sizeable bathroom with a tub you could practically do laps in. And it's QUIET: cars can't drive by the property. The courteous, friendly staff went out of their way to be helpful. And they are interesting and fun to talk with. They gave us a welcoming drink and a parting gift that we will treasure. The breakfast is filling and delicious. There's a spa on the grounds. We'd go back there in a heartbeat.
• Sarah (10/5): Hotel close to ubud City - I really enjoy staying there. We had a suite with veranda. It is a nice big room and the staff is helpful and friendly.
• Verified traveler (8/5): - Big spacious rooms but not what we were expecting. Bathroom was gross. Good delicious breakfast every morning. Location still a good hike to Centre and no shuttle even tho it said they provided the service on booking site. Probably won’t stay here again even tho they were lovely
• Peg (10/5): My oasis - I booked here for relaxation and it was just the ticket. If you're looking for a 5* resort then this isn't for you but instead you get a peaceful and charming hotel. I loved all the personal touches. They've put alot of thought into the decor. The owner invited me to a complimentary dinner which really touched me. The staff always had a smile and really wanted to make my stay a happy one. I was given a room to have a shower before my departure (after my check out time). Very impressed. Nothing is too much trouble. Everyone treated me like a member of the family. Sunni and Surinder were great hosts. Hi to Mande and Gede.
• tanya (10/5): Highly recommend! - We had amazing stay and here and didn't want to leave. Service was lovely and so helpful with pick up from airport, arranging day trip & spa on site services. Room lovely and spacious and calm setting but still not too far a walk or taxi from Ubud centre. We did not want to leave!
• Ken (8/5): Old world charm - Beautiful rooms and verandahs. Spacious & comfortable. But needs TLC to combat aging. Gardens well kept have a quirky ambience from owners tin art pieces hanging here & there. Can't say enough about the staff who are so friendly and helpful. Lovely people. Food is nice. Free water wifi tv shuttle - all you could want.
• matthew (10/5): GO FOR IT ! - a bit tricky to find yet what place in ubud isn;t? the place has a bit fubky vibe yet that is what sets it apart from other places. hospitality can't be beat. beyond welcoming. breakfast is at their restaurant across the gang,(alleyway) just excellent.. large space to call your own. travelers of all ages from all corners of the globe were staying at the quaint place, yet I would think the mature seasoned backbacker would find it most appealing. you feel more at home in a different culture rather than being a visitor.great experience staying at this property,you will leave feeling better than you arrived. go for it.

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