Great Seasons Hotel
Location: KG 422 Street House No. 2, Kigali, Kigali, RW
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreational Facilities: Indulge in rejuvenating massages at the full-service spa or take a leisurely swim in the outdoor pool. Enjoy the sauna for ultimate relaxation.
Gourmet Dining and Bar Experience: Treat yourself to exquisite meals at the hotel's restaurant or enjoy a refreshing drink at the bar/lounge. Room service and a coffee shop are also available for your convenience.
Convenient Amenities and Services: Stay connected with complimentary Wi-Fi, take advantage of concierge services, and make use of the free area shuttle. Benefit from features like a 24-hour business center and free airport shuttle.
Ready to experience luxury and comfort at Great Seasons Hotel? Book your stay now!
Important Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 10:30 AM - anytime
Check-out: 10:00 AM
Instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Continental breakfast
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Free airport transportation
- Conference space
- Free breakfast
- Safe-deposit box at front desk
- Full-service spa
- Pool umbrellas
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Free area shuttle
- 24-hour business center
- Conference center
- Parking (limited spaces)
- Free self parking
- Free valet parking
- Pool sun loungers
- Free long-term parking
- Free continental breakfast
- Art gallery on site
- Banquet hall
- Eco-friendly cleaning products provided
- Secured parking
- Health or beauty spa nearby
- Wheelchair-accessible public washroom
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Sign language-capable staff
- Handrails in hallways
- Handrails in stairways
- Lifeguard on site
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Hospital bed available
- Portable hoist available
- Pool hoist on site
- Pool access ramp on site
Rooms Available
-
Standard Twin Room, Private Bathroom, City View
2 Twin Beds
376-sq-foot individually decorated room, deck/patio with city views
Internet - Free WiFi
Entertainment - 52-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and rice cooker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-accessible bathroom vanity
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Dishwasher
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Deck or patio
- Wheelchair-accessible bathroom vanity
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Standard Double Room, Private Bathroom, City View
1 Double Bed
376-sq-foot individually decorated room, deck/patio with city views
Internet - Free WiFi
Entertainment - 52-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and rice cooker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-accessible bathroom vanity
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Dishwasher
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Deck or patio
- Wheelchair-accessible bathroom vanity
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Executive Suite, 2 Bedrooms, Accessible, City View
2 Double Beds
1506-sq-foot individually decorated room, deck/patio with city views
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - 52-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with microwave, dishwasher, cookware/dishware, and electric kettle
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Phone accessibility kit
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- No cribs (infant beds)
- Rice cooker
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Deck or patio
- Wheelchair-accessible bathroom vanity
- Accessible bathtub
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Standard Double Room
1 Double Bed
117-sq-foot individually decorated room, deck/patio with city views
Internet - Free WiFi
Entertainment - 52-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and rice cooker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Phone accessibility kit
Eco-friendly - Eco-friendly cleaning supplies
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Dishwasher
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Smoking and Non-Smoking
- Rice cooker
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Deck or patio
- Wheelchair-accessible bathroom vanity
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Standard Twin Room
2 Twin Beds
300-sq-foot individually decorated room, deck/patio with hill views
Internet - Free WiFi
Entertainment - 52-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and rice cooker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-accessible bathroom vanity
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Dishwasher
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rice cooker
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Deck or patio
- Wheelchair-accessible bathroom vanity
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Junior Suite, 1 Bedroom, Accessible, City View
1 Double Bed
753-sq-foot individually decorated room, deck/patio with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 52-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with microwave, dishwasher, cookware/dishware, and electric kettle
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-accessible bathroom vanity
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Rice cooker
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Eco-friendly cleaning products
- Paper towels
- Restaurant dining guide
- Deck or patio
- Wheelchair-accessible bathroom vanity
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
Guest Reviews
- Joseph (10/5): - The Hotel is clean, delicious food and friendly staff
- ttano (8/5): A reasonable hotel and good location BUT….. - Generally, the hotel is acceptable. It’s near Simba center, which is a big supermarket a small shopping center. The hotel reception staff are helpful. They have also good security and location is in a good Neighbourhood. The only most disadvantage is the restaurant the cooking is not good. I had l three meals in the hotel restaurant ( fish and steak) really very bad cooking and the meat is very unfresh and the meat is very hard to extend is difficult to cut it on top of that you have to wait for long time at least 45 minutes to receive the order Breakfast is acceptable, but they serve completely unfresh bread. I believe the bread they serve for breakfast. It was form a few days I had to buy a fresh bread from Simba Centre supermarket for the next day breakfast Icomplained with other customer BUT there is very negative response from the staff at the restaurant. They are very, very passive.
- Diane (10/5): - Easy access
- A4261YYsusanb (2/5): Do not recommend Great Seasons - I was sent to the Great Seasons by Rwandair after my flight was cancelled. They comped me the room and gave me a lunch voucher (which I didn’t use) and a dinner voucher, I found the hotel to be drab and dingy and the bathrooms are old and outdated. There was an odd smell in the building. My room had an ac remote that didn’t work (had to stand on a chair to turn it on but could not adjust temp or mode), a shower that you had to step high hip into the tub with no grab bar to assist so it was difficult for someone my age. Bit mostly it was the lack of customer service- the food was awful so I barely ate - I asked to see a dessert menu and she said they only had ice cream but I’d have to pay for it because it wasn’t covered in the voucher! Then I asked at the Front desk for a bottle of water and she said they only give one per room but I could buy it at the bar! She finally relented and gave me another bottle. I know the room was comped so I didnt expect much but this was pretty bad. I do not recommend and wrote to Rwandair to tell them about it.
- marktE1846ER (4/5): Lack of attention to maintenance and road noise .... - Planned on spending 2 nights but left after first. Ad copy boasts that it’s adjacent to a quiet suburban neighborhood. Yes, that’s true. But it’s outside that peaceful neighborhood, situated at the intersection of two extremely busy roads. So there’s no quiet side. Making matters worse, windows are aluminum clad without seals. It's hard to tell if a window is actually closed since noise difference is negligible. I changed first room because one of the windows simply wouldn't close at all. Broken towel racks, water not draining in shower pan, worn out corridor carpets, tv didn’t work even without remote(plug would not stay in socket) remote for A/C non-functional. Clearly, no one is doing any routine checking or maintenance. Finally, in the restaurant, the tv is located such that the kitchen personnel stare at football rather than concentrated on preparations. The waitress has very nice, though. Front desk Alex was very friendly but he told me he’s send up someone to check the TV. Never did. When I went down to check, he’d already left his shift. But, pool is OK and the floor and stair marblework is very nice. If that’s what you came, for you’ll be delighted.
- KoloKennethK (8/5): Lovely Stay at Great Seasons - In December, 2022; I was visiting Rwanda for the 5th time, and decided to stay at Great Seasons where I had stayed during one of my previous visits in 2017. It was interesting to know that an intern from my 2027 visit was now a manager, and recognised me. This made my booking easier. Overall, this didn't have any direct impact with my experience, as the staff were as professional as in 2017. The quality of service had not dropped either. Only dent on my experience was when I ordered for drinks from the bar, and they came with a bill quite different from what was on the menu, and expected me to accept the difference just like that.
- Verified traveler (8/5): Airport shuttle, reasonable price - This is an older hotel in a very nice neighborhood. It was clean, the bed was comfortable and the breakfast was good. We really appreciated the shuttle ride to the hotel from the airport. Employees were all friendly and helpful. They were somewhat confused with the hotels.com reservation but let us stay anyway.
- Mary-Anne (8/5): - Good for short stay, good breakfast
- Fortune_Madhuku (8/5): Kigali in transit - I was travelling to Zimbabwe and decided to drop in Kigali to visit the city and nearby attractions. I must say I had a great experience at Great Seasons Hotel. The airport pick up and drop off shuttle was perfect, always on time. The room was neat and well maintained and I enjoyed the massage and sauna services. Food was great, especially breakfast. I enjoyed the special African tea which they prepare very well. The hotel is located in the serene and affluent Gacuriro suburb, ensuring that guests enjoy a peaceful and restful environment. I will definitely come back.
- Derek (8/5): - Nice place for a nights stay. Comfortable bed, good breakfast with lots to choose from.
- HannahD2086 (10/5): friendly staff, clean, comfortable rooms - Lovely, friendly staff. Clean, good sized rooms, I've stayed here many times, their sauna and pool areas are clean and well maintained, not to mention lovely & their staff are all very helpful and friendly. The rooms are clean and even have bathtubs and tea/ coffee facilities in the rooms! I'd definitely recommend this hotel.
- Kwizera (10/5): - Great place, amazing service
- afons (6/5): NICE SPOT TO REMINISCE - Had a one week trip to Kigali, Rwanda with colleagues and lodged at Great Seasons Hotel, Kigali. Lovely hotel, quiet spot to reminisce on a lot. A swimming pool, poolside bar, Sauna and functional kitchen among others. Lolzzz. I mean the kitchen gets you what you need at anytime. Always enjoyed my sitout at the poolside. Lots to eat and drink. Environment was clean. Rooms were well taken care of, but they could do better. Although, not in the city center, its a good spot to stay but traffic could be a problem at rush hour. Not too far from the airport. The staff were receptive and friendly. Overall, it was a lovely stay at Great Seasons Hotel. Could be back there though. Lolzzz.
- visentin2021 (10/5): Excellent Customer service - While traveling back to Rwanda,I booked at Great Seasons Hotel, they give me the confirmation in just few minutes while we arrive at the airport we find a smart guy with our names we say wouuu,he drove us at the Hotel it was midnight ,we ordered some food, in few time they served Rwandan dished delicious, we have been well accommodate in nice room with enough amenities. Definitely we will come again, Keep on guys
- Jet628618 (10/5): Great Seasons Hotel (Kigali /Rwanda) - Excellent service The rooms well clean, amazing staff, I enjoyed my stay in this hotel. They were extremely accommodating. I had a wonderful experience at Great Seasons Hotel, I highly recommend this hotel for everyone visiting Kigali.
- DJnPW (8/5): Travel during the lockdown - Spent 4 days here. A well run hotel, friendly staff and good food. The rooms are clean and simple. Let’s just say they get all the basics right. However one thing that can be improved is the WiFi signal strength around the rooms especially. Please find a way to boost your signal.
- Mivu6 (2/5): Can’t offer even the most basic of customer service - I ordered dinner with 3 friends I can’t contain my self not to say that service was remarkably horrible. At some point I engaged with the service manage hoping for change but was all wasted efforts. You could easily note the service sloppiness and sad fact is that staff didn’t even seem to be bothered. Business as usual. Shameful!
- satuj2019 (8/5): Peaceful stay for a business traveler - Comfortable hotel with very nice Sauna, exceptionally friendly staff. Quiet location and nice restaurant by the pool. Great place that makes a business trip feel like a small vacation. Warm recommendation for a peaceful stay up the hills, with a beautiful view over Kigali.
- karenwJ9508RN (8/5): Clean with helpful staff - I stayed at Great Seasons for five nights as I had work nearby. I found the staff to be very friendly and helpful. The breakfast host remembered my omelette preference after the first day and just put the order in, and did so for the other four members of my group as well. They seemed genuinely eager to take good care of us. The hotel is not luxurious; it is a mid-level hotel. A great strength was cleanliness - my room was very clean on arrival and that level was maintained throughout the stay. The public areas also were kept nice and clean. There were some things that were a bit disappointing like threadbare linens (towels with fraying edges, holes in the sheets), my room safe that was locked when I arrived and never opened even though I requested that they do so, and the fact that the shower drained slowly so I was always in ankle-deep water when I finished my shower. However, there were also good things - like a small water leak in the bathroom that was repaired promptly as soon as I notified them of it. They replenished water in the room daily. There is a hot water pot in the room with coffee, tea and sugar - but note, no creamer if you like cream in your coffee or tea. The internet, which was free, worked well for me and for most of my colleagues. One person on our team of five said he could do basic email but not attachments. This may be due to room location; I noted that there was a wireless access point very near my room. Rooms have a small balcony; some of the rooms have a chair or table on the balcony. At night, you will need to sleep with the AC running because, though it cools off at night, if you leave the door to the balcony open, the bugs will come in & that won't be good. (This is a location with malaria.) I found that, even with my AC set at the lowest setting, I could not get the room cooler than 72 F/22C, which was a little warmer than I like. One last point on which to comment is the electricity. On the plus side, they have both the round shape/European outlets, as well as a shape that will take the flat plugs from the US (but you still need a transformer to 220 unless it's a device that runs 110-240, such as most computers). To the negative, though, I still had trouble getting things to plug in, as if the outlets were not set properly. I even had trouble plugging in the hairdryer supplied with the room on 2 of the 5 mornings (it just wouldn't go in). I had previously been to this same area and prefer the other Kigali hotel I have reviewed, but Great Seasons was more convenient for my work this time. It was fine - especially because of the cleanliness and helpful staff. These items I mention were annoyances. If you are the kind of traveler who can deal with this level of inconvenience/ annoyance, and the price works, then this hotel is a fine choice.
- 162ismaeln (10/5): Nice Place, quite and camfortable, good view - one of good hotel in Kigali, camfortable dashing room and affordable price, nice view and quiet place not far from there to Kigali genocide Memorial, friendly staff and helpful, good restaurant and served well the breakfast
- Banany73 (6/5): Clean and comfortable but a bit haphazard service - Stayed for a week with work. Late pick up at airport due to misunderstanding but we got there in the end. I was alone and the window wouldn't lock so asked for a key. Took a long time to resolve as I think they forgot and I was moved to another room. Breakfast was good, staff friendly, pool area nice although a bit noisy. good restaurants nearby
- davidh412 (8/5): Very good friendly service - Mine was a business trip and I stayed one week. Pick up from the airport and drop off were both first class even though they were both late at night. The hotel is very clean throughout. WiFi is excellent. The room was pleasant even though it felt a little tired, probably due to the carpet. The shower was very difficult to adjust and water flowed onto the floor from the top of the bath. Only one towel and no floor mat in the bathroom. The pool area and bar is a pleasure to use,and it was possible to have breakfast outside beside the pool - better than the rather dark dining room. Meeting rooms are large and well equipped and we had a meeting with about 25 people in one which went well. Buffet food is good.
- 637debbiem (8/5): Clean and comfortable hotel - I stayed 7 nights.for business. The room was comfortable although adjusting the water temperature for the shower took some getting used to. The staff is excellent and attentive. The food is very good but does take awhile from the time ordered until the time served. Pluses are Wi-Fi, air conditioning, and in-room water kettle. Downsides are the wait time for food. Biggest highlight is the well trained and pleasant staff
- AriadneGN (8/5): True Rwandan welcome - A comfortable hotel, maybe with aspirations! Front of house, bar, poolside are immaculate te, but an eye for detail behind the scenes is needed! For example, making sure the rooms is completely ready, touching up paint work and tiles etc. But all minor issues, and the moment you voice a concern all is fixed, with smiles and apologies. Staff are, without exception, superb; friendly, helpful and thoughtful. Nothing is too much trouble. Sorry to leave them. But what a nice way to begin our visit to this beautiful country.
- frankb986 (8/5): "Great Hotel and friendly staff" - I stayed here while conducting a training for our staff. Overall, the hotel is amazing, it is in a quite neighbourhood, it is clean, the food was good and the people as always are great. The pool was cleaned so that our people could swim and the conference facilities were great. On the flip side, the hotel bathroom kinda flooded every time I took a shower, the place some kilometres from the CBD and if you want to go to town, you have to make arrangements as it is not a walking distance. We had some issues with power as it kept going on and off though the hotel has a generator. Overall, I will recommend this place as it is a nice one to stay at and we had a negotiated rate of $80 since we were many.
- hmsu2015 (4/5): Below average - The hotel has a few pluses: the neighborhood is nice and quiet and the poolside bar is nice. The staff are also quite friendly, but I had to leave 2 nights into what should have been a 5 night stay. Kigali is relatively expensive as far as hotels go but I think at $110 a night (negotiated down by our company) Great Seasons is too expensive. They failed to pick me up at the airport as promised, the rooms are cramped, the lighting did not work well and the bathroom flooded whenever I had a shower. The breakfast was not good enough; the buffet selection was poor and anything else I asked for took at least 15 minutes to get to me. The hotel is situated a fair distance from the CBD so one needs to make good logistical arrangements if one is a business traveler.
- StephenOdodah (10/5): Great Staff and Clean Hotel - First time I travelled to Kigali I stayed at Great Seasons, right from the door step you are greeted with a lovely welcome drink, the concierge are helpful, friendly and professional. The reception staff are great and go the extra mile at all times. Was a great place to stay!
Photos
