Gaviotas II Condo Hotel

Location: Calle 20 Esquina Avenida 20, Col. Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Star Rating: 3 Stars

Property Type: Condos

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Amenities & Facilities

• Free WiFi
• Terrace
• Garden
• Wheelchair accessible
• Safe-deposit box at front desk
• Tours/ticket assistance
• Free self parking
• Airport transportation - pickup (surcharge)
• Upper floors accessible by stairs only
• Well-lit path to entrance

Rooms Available

• Family Apartment, 2 Bedrooms, Pool View

  1 Double Bed and 2 Twin Beds

  431-sq-foot room, patio with pool views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - 2 bathrooms, shower, free toiletries, and towels

  Practical - Washer/dryer, safe, and access to in-room childcare

  Comfort - Climate-controlled air conditioning

  Accessibility - Lever door handles

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Refrigerator
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Room service (limited hours)
  • Ceiling fan
  • Separate sitting area
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Bedsheets provided
  • Guidebooks or recommendations
  • Lever door handles

Guest Reviews

• Margarita (10/5): Playa del Carmen - Började dåligt då Hotel.com uppger att man skall kontakta Hotellet för att få nycklar men uppger fel tel.nr så vi hade ingen möjlighet att få kontakt, som tur var fans det snälla människor på plats som kunde hjälpa oss att få kontakt med berörda . Annars var rummen och swimingpolen mycket hög klass, rent och tyst område perfekt för familjer. Tyvärr är stränderna vid Playa del Carmen bedrövliga mycket ruttet sjögräs med doft samt vattnet grumligt rekommendera längre söderut eller upp mot Cancun tyvärr.
• Jesus miguel (8/5): Genial - Buen lugar, muy comodo
• HUGO (10/5): Bueno para la familia - Buena ubicación, muy seguro, privacidad, agradable.
• Kelvin (2/5): Sketchy unrealiable owner/ manager - We were advised to arrange with the condo owner/ property manager for keys prior to chrckwith We were required to arrange with the owner/ manger to pick up keys prior to checking in. When I attempted to call them they had disconnected their phone without notifying myself or the booking agency. I had to track them down via hotels.com via calls on my own. There was a housekeeper who spoke no English, she gave me one key for a family of 5. I continually had to correspond via email to the manger who was impotent when requests were made for another key. Then they inisited on obtaining $200USD deposit. The service was limited, and they frequently would remove towels and leave threadbear rags in place/ often they did not replace enough towels and we would have to share despite booking for 5. Upon departure they had the nerve to ask for extra money for electricity. It's overpriced for the hassle and complication and lack of service.

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