CasaSur Palermo Hotel
Location: Costa Rica 6028, Buenos Aires, ar
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
CasaSur Palermo Hotel in Buenos Aires offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and free Wi-Fi. Guests can enjoy a complimentary breakfast and top-notch service during their stay.
Relaxation and Wellness
Indulge in the hotel's spa, sauna, and fitness center for a rejuvenating experience. Unwind after a day of exploring the city or business meetings in these tranquil facilities.
Convenient Location
Situated near Plaza Serrano Square and the Hippodrome, CasaSur Palermo Hotel provides easy access to key attractions. With shuttle services available, guests can explore the city hassle-free.
Book your stay at CasaSur Palermo Hotel for a luxurious and convenient experience in Buenos Aires.
Important Information
Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Lift / Elevator
- Luggage storage
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Solarium
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Allergy-free room
- Public Bath
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Health or beauty spa nearby
- Bicycle-friendly property
Rooms Available
-
Executive Room
1 King Bed OR 2 Twin Beds
431-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bidet
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Energy-saving switches
-
Executive Double Room
Room fitted with air conditioning, a safety-deposit box, a private bathroom with free toiletries, a flat-screen TV with cable channels, bed linen and towels.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Video
- Private bathroom
- Heating
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Clothes rack
- Trash cans
- Cots
- Socket near the bed
-
Deluxe Suite
Room fitted with air conditioning, a seating area, a safety-deposit box, a private bathroom with free toiletries, a flat-screen TV with cable channels, bed linen and towels.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Video
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Clothes rack
- Trash cans
- Cots
- Socket near the bed
Guest Reviews
- Lilian (10/5): Super hotel, great location - Comfy, clean, great location, nice size bathroom
- MIGUEL (9/5): -
- TAmara (5/5): Not what we expected for the Value. - Ok rooms Breakfast was really bad for the price. Our room faced the street and was very noisy.
- Lucia (8/5): Muy buena en general - Si me pareció excelente salvo el desayuno . Demasiada variedad pero no calidad . El dicho dice menos es más !
Medialunas de las congeladas , panes de molde , jamón de mala calidad , café regular … deja mucho que desear. Deben recordarle al huésped que las toallas es importante no desecharlas para lavar ya que el gasto de agua y electricidad es perjudicial para el medio ambiente . En todos los hoteles lo hacen !!!
Y desayuno como dije , no es bueno
- Emilia (5/5): No volveré - En genersl regular El desayuno, regular
La ducha, resbaladiza, sin punyo de agarre, ideal para caerse!!!!
- Jorge Andrés (9/5): -
- xmarcos (8/5): -
- Patricio (9/5): -
- CarlAbril (9/5): -
- Eduardo (10/5): - Todo impecable
- Jesica (10/5): -
- Martin (10/5): -
- Benjamin (4/5): -
- Laborde (10/5): -
- Orlando (10/5): For the records - Big room, Big bathroom, Nice shower, Note taking staff.
- Eva (8/5): Sehr angenehm - Sehr freundliches und hilfsbereites Personal, geräumige Zimmer N/A
- Nauman (7/5): Localização excelente , muito limpo , confortável, mas café da manhã fraco - quarto admnistrativo
- Christopher (4/5): Disappointing tired set up with no bar in an acceptable part of Buenos Aires - Palermo is one of the better districts of Buenos Aires.
The staff tried their best in the circumstances The property advertised a rooftop bar and a main bar none of which were open.
The rooms had a tired feel about them. This included the door lock which was faulty.
- Alba (9/5): Excelente opción para Buenos Aires - La ubicación es inmejorable, el desayuno exquisito, y los servicios del hotel para los huéspedes son estupendas (hicimos el tour por Recoleta con un guía privado que fue excelente) Por la humedad del ambiente, las toallas del baño no se secan.
- Ekaterina (10/5): - good location in Palermo Hollywood, friendly staff, quick check-in and check-out process none
- Diego (8/5): - La habitación y el perdonal Desayuno podría ser mejor para un hotel así. Que el café expreso te lo cobren a parte es muy mal indicio. Y los productos podrían ser mejores
- Coppelia (6/5): Bon hôtel mais très mauvais petit-déjeuner - Chambre très spacieuse, literie formidable, salle de bain spacieuse et confortable, bon emplacement Le petit-déjeuner catastrophique, honteux pour un hôtel de cette catégorie, les oeufs avaient tourné, aucun réassort, café très mauvais
- Francisca (7/5): Buena - La ubicación, atención y instalaciones El desayuno muy básico y mal atendido
- Josep (8/5): -
- paula (6/5): - good location paying for water and coffee in room was a let down
breakfast not good
walls very thin… could hear everything upstairs
- Stephen (7/5): Try to find somewhere better - Good location They did not open the bar and the breakfast was not good.
- Pedro Ganem (10/5): -
- Federico (9/5): -
- Giovanni (7/5): -
- Flavia (9/5): -
- Martin Rocco (9/5): -
- Penna (8/5): Ótima localização - Limpeza Pequena
- Josefina (5/5): -
- ROSANA (8/5): -
- BEATRIZ (9/5): -
- Andrea (10/5): Buscaré primero disponibilidad ahí para el próximo viaje que realice a Buenos Aires - La comodidad de la habitación, el desayuno y la atención del personal. Además estaba todo muy limpio No tengo nada que decir.
- Raul (2/5): - The air conditioning stopped working during the night and the staff did nothing to fix it; terrible stay
- IGNACIO (7/5): -
- Nathalie (5/5): - Rooms are extremely noisy.
- Lamis (10/5): - É um hotel boutique pequeno e super fofo. O quarto espaçoso, cama espaçosa dormimos: eu, meu marido e meu filho e ficou perfeito. Café da manha gostoso, localização perfeita, do lado inclusive tem um cafe da manha delicioso chamado Oli. Atendimento impecável, super gentis, a disposição e sempre que eu precisava lavar a mamadeira do meu filho ou qualquer coisa eles estavam a disposição e simpáticos. Nao teve nada que eu n tenha gostado. Voltaria com certeza.
- Nathalie (5/5): - The room was extremely noisy.
- Rob (8/5): Mooi hotel met zeer goed ontbijt midden in de Palermo wijk met fijne lunch en diner mogelijkheden zijn. - Mooi hotel midden in de Palermo wijk. Waar vele fijne lunch en diner mogelijkheden zijn.
Zeer uitgebreid ontbijt. Jammer dat het ontbijt restaurant niet open is voor een drankje of diner. Hiervoor moet het hotel verlaten of op je kamer iets bestellen. Ook jammer dat je voor een cappuccino koffie moet bijbetalen, zeer daar het hotel niet goedkoop is.
- Anel Richards (9/5): -
- Julia (10/5): I totally recommend the stay here.its a great mixture of style and service - Style
- Eduardo (7/5): Bom Hotel em Palermo porém faltando estrutura de serviço interno (restaurante, uso do terraço). - Localização, staff gentil, suite confortável Primeira noite não havia o quarto reservado, nos colocando em uma categoria inferior (faço justiça que forneceram um abatimento no preço da primeira noite, mas não era o que estávamos interessados). Nessa primeira noite, ar condicionado com funcionamento insatisfatório. Restaurante do Hotel estava fechado durante todo o período, serviço de quarto bastante limitado.
- Olivier (10/5): Hotel à refaire sans hésiter - La situation est merveilleuse dans un quartier avec beaucoup de restaurant. L'endroit est calme donc avec le très bon confort de l'hôtel on s'y repose bien La piscine n'est pas le point fort de l'hôtel mais ça reste un detail
- German (10/5): -
- Andrea (10/5): -
- Enrique (10/5): -
- Gustavo (8/5): - One of the best upgrade neighborhood
- Maria Noel (10/5): -
- Pedro (8/5): -
- Simon (8/5): -
- Meritxell (9/5): -
- Zafrir (8/5): -
- Katia Maria (10/5): -
- john (10/5): Excellent - Superb staff. Mia especially helpful. All good
- DD (7/5): - Muy bien ubicado y las habitaciones son cómodas El desayuno no está acorde al establecimiento. El café no es bueno.
- INGRID (7/5): -
- Shabna (10/5): -
- Cesar (8/5): Volvería a este hotel - Ubicación, desayuno, habitación amplia Uno de los colchones no estaba bien
- ALINA (10/5): -
- Arsinoi (10/5): -
- Katia (10/5): - La atencion, especialmente Guido fue muy amable y nos ayudo a buscar actividades durante la semana.
- Catalina (10/5): -
- Ed (9/5): - Located in a great area of Buenos Aires. Superb room, spacious, clean and comfortable bed. Unable to offer early access to room less than hour or two before official check-in time. Wouldn't let us buy a drink in the restaurant whilst we waited for our room. The advertised rooftop bar was closed for the whole duration of our stay. At first we were charged in Pesos despite it being advertised that we would be charged in US dollars.
- Mauro (9/5): -
- Pablo César (10/5): Excelente - La habitación y el desayunador Nada
- EVANDRO SILVA (9/5): -
- Santiago Jose (10/5): -
- Assaf (10/5): -
- María jose (10/5): -
- Jacinta (10/5): -
- ALINA (10/5): Stayed twice here and loved the staff and location in Palermo - Excellent staff / spacious comfortable room
- Gustavo (8/5): -
- Harleoney (10/5): -
- Martin (10/5): -
- M Angeles (9/5): Muy lindo Hotel - Es un hotel boutique muy lindo, moderno, limpio. Me gustó mucho. Un detalle muy pequeño, pero importante.. la calidad del shampoo y acondicionador muy básica y mala. Podrían mejorar ahí.
- Stephanie (5/5): - The staff gave a (Spanish speaking) friend a free late check out and refused to do so for me. They said the hotel was fully booked when there were plenty of rooms available in our configuration with discounts available on Booking.com.
- Araújo (8/5): -
- Itai (8/5): - The hotel is great in a very good location. The staff is kind and welcoming. The only thing that bothered me was that everything basic was charged. I'm not talking about wine or chocolates, which most places these days already offer for free. I'm talking about water in the room, coffee capsules. Breakfast is included in the price, but cappuccino at breakfast is an additional charge. These are negligible costs for both the hotel and the guest, so it's better to include them in the main price, because it leaves a bad taste
- Isabel (10/5): -
- Andrea natalia (8/5): -
- Diego (9/5): -
- Priscilla (10/5): - Servicio fantástico , ubicación inigualable .
- roxana rosario (10/5): -
- VANESSA (7/5): Mala - La ubicación 1. Al ser el lugar donde murió este cantante las vibras son raras, no me gustó y 2. El baño me lo entregaron lleno de pelos. 3. El aire no funcionó el último día
- Jake (6/5): It’s was ok - good location but wasn’t the most comfortable hotel. - Close walking distance to restaurants and bars. The hotel is in a really clean, friendly and trendy neighborhood. The staff were nice. Such a noisy hotel, you can hear people slamming their doors, we were staying right next to the service cupboard and constant noise all day. Not sound proof rooms at all. Breakfast was terrible even though it was included - we preferred to pay and ate at the cafe next door called Oli. Their rooftop bar was closed and so was the swimming pool.
- Silvana (10/5): - All great
- caio (8/5): - Good location
- Julieta (8/5): -
- pablo (6/5): -
- Kate (10/5): Two night stay. Good staff, good location - Staff were very friendly and helpful. Room was a good size but perhaps a little stark and not cosy. I was in BA for business and there was not a good working space in the room. Area is good with lots of restaurants nearby.
- Micaela (10/5): - Le haría falta almohadas más bajitas
- Beildeck (7/5): - Very polite and professional staff.
Room clean and comfortable.
Good location. Breakfast is not nice. Not compatible with a 4 star hotel.
- Florencia (9/5): Mi Bs As querido - Todo muy bien
- JAYESH (10/5): - very good location, Helpful staff and spa facilities were excellent.
- Margarita (10/5): Excelente hotel - Todo me gustó El desayuno tiene pocas proteínas , hay mucho pan y dulce
- David (9/5): - Very good service No English TV
- Soledad (10/5): Una escapada genial - El barrio, cerca de cafés y restaurantes
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