MG Cocomo Resort Vanuatu
Location: Teoma Road, Korman, Port Vila, Efate, Port Vila, VU
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover a tropical paradise at MG Cocomo Resort Vanuatu, where relaxation meets vibrant cultural experiences.
Recreational Haven
Immerse yourself in our stunning outdoor pool or unwind on our terrace as you soak in the picturesque views of the lush garden.
Culinary Delights
Savor delectable local cuisine at our on-site restaurant, Deck, or enjoy light snacks at the coffee shop. Our poolside bar is perfect for sipping cocktails while basking in the sun.
Comfort & Connectivity
Retreat to one of our 26 air-conditioned rooms, complete with private balconies or patios. Stay connected with complimentary Wi-Fi, and enjoy thoughtful amenities like bathrobes and complimentary toiletries for a pampering experience.
Don't miss out on the chance to create unforgettable memories—book your stay at MG Cocomo Resort Vanuatu today!
Important Information
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 11:00 AM
Amenities & Facilities
- Free breakfast
- Express check-out
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Picnic area
- Snorkeling nearby
- Library
- Free breakfast
- Safe-deposit box at front desk
- Front desk (limited hours)
- Express check-out
- Wedding services
- Billiards or pool table
- Tours/ticket assistance
- Snack bar/deli
- Playground on site
- Rowing or canoeing on site
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Free breakfast (local cuisine)
Rooms Available
-
2 Bedroom Resort Apartment
1 King Bed OR 2 Twin Beds
861-sq-foot room with water views
Layout - Living room and dining area
Internet - Free WiFi
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and electric kettle
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and free toiletries
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Microwave
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate dining area
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Waterview Resort Room
1 King Bed
484-sq-foot room with water views
Layout - Separate living room
Internet - Free WiFi
Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and free toiletries
Practical - Safe and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Water view 2 Bedroom Resort Room
1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed
484-sq-foot room with lagoon views
Layout - Separate living room
Internet - Free WiFi
Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and free toiletries
Practical - Safe and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Room, 2 Queen Beds, Lagoon View, Beachfront
2 Queen Beds
285-sq-foot individually decorated room, located on the ground floor, balcony with lagoon views
Layout - Separate living room
Internet - Free WiFi
Entertainment - 40-inch LED TV with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Yard, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Private bathroom
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Yard
- Ceiling fan
- Access via exterior corridors
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
-
Deluxe Room, Beachfront
1 King Bed
301-sq-foot room with lagoon views
Layout - Separate living room
Internet - Free WiFi
Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, free toiletries, and towels
Practical - Yard, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Bathrobe
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Yard
- Ceiling fan
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
4 Bedroom Resort Apartment
1 King Bed, 3 Double Beds and 1 Twin Bed
Soundproofed room
Layout - 4 bedrooms and living room
Internet - Free WiFi
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and electric kettle
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathrobes, free toiletries, and a hair dryer (on request)
Practical - Safe and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- Air conditioning
- Bathrobe
- Microwave
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Waterview Resort Spa Room
1 King Bed
484-sq-foot room with water views
Layout - Separate living room
Internet - Free WiFi
Food & Drink - Electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Jetted bathtub and separate shower
Practical - Safe and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Bathrobe
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
1 Bedroom Garden Studio
1 King Bed
484-sq-foot room with garden views
Layout - Separate living room
Internet - Free WiFi
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and electric kettle
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and free toiletries
Practical - Safe and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Bathrobe
- Refrigerator
- Microwave
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Beachview Deluxe Spa Villa
1 King Bed
646-sq-foot room with partial lake views
Layout - Bedroom and living room
Internet - Free WiFi
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and electric kettle
Sleep - Bed sheets
Bathroom - Jetted bathtub and separate shower
Practical - Safe and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Air conditioning
- Bathrobe
- Refrigerator
- Microwave
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Waterfront Deluxe Spa Villa
1 King Bed
646-sq-foot room with lagoon views
Layout - Bedroom and living room
Internet - Free WiFi
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and electric kettle
Sleep - Bed sheets
Bathroom - Jetted bathtub and separate shower
Practical - Safe and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Air conditioning
- Bathrobe
- Refrigerator
- Microwave
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Stacey (10/5): - The staff are simply beautiful. All amenities are reflected accordingly in their description. New cabins being built which will be exciting for people travelling there shortly. Chef John is awesome! You MUST have his croissants for breakfast. Make sure to pat ‘Lucky’ the cat, he is adorable
- Donna (10/5): - If you want a nice quiet place to stay with yummy food an the friendliest staff that are happy to help in any stay here. Rooms a great. Supermarket next door mummas market across from the road. Catch buses outside or staff can arrange a taxi for u
- Riccardo (8/5): - A Relaxing Stay in a Beautiful Setting We recently spent a week at Cocomo Resort in Port Vila and had a truly enjoyable experience. The resort's location is excellent—peaceful yet conveniently close to town—and our villa overlooking the lagoon was absolutely delightful. It offered the perfect mix of privacy and comfort, with beautiful views and a tranquil atmosphere. The staff were exceptionally kind and helpful throughout our stay. They went out of their way to accommodate any requests we had regarding our room, and we really appreciated their attentiveness and warm hospitality. Our young son especially loved the pool area and had a fantastic time playing with the toys and games available—something that made our stay even more enjoyable. We are aware that the resort, like much of the region, was recently affected by an earthquake. Given this, we fully understand the ongoing renovation work and some of the minor inconveniences that came with it. It's clear that the hotel is in the process of being refreshed, and we can see the potential for it to be even more beautiful once these improvements are completed. The efforts made by the staff during this transitional time were commendable, and we want to sincerely thank them for their dedication and kindness. All in all, we had a lovely stay at Cocomo Resort and felt very well looked after. We would gladly return in the future and look forward to seeing the resort once the renovations are complete.
- TonyWestenbroek (10/5): Cozy and comfortable at Cocomo - It was a pleasure to stay at MG Cocomo. The staff were incredibly helpful. Our room was very clean and comfortable. It was very easy to manage the air conditioning. I really appreciated the blackout drapes. We enjoyed several meals at the resort restaurant. The food was fresh. Also, thanks to breezes and shade, we were able to eat outdoors in comfort.
- CARMEN (2/5): - Cannot fault the staff, they’re all absolutely lovely. The actual villa was horrible and run down. Lack of cooling downstairs, the kids bedroom had a fan with no blades. Furniture stained, missing cupboard doors. No mention they were commencing loud works, early am’s, on a new centre right by the pool. Missing palings on the jetty. Very run down. We stayed one night and moved to a resort 2 minutes away. Unable to get my 3k back, which was a lot for only for a few nights, and that was with 1k discount for last minute deal.
- paulag283 (8/5): Disappointing breakfast in an otherwise great looking resort. - I cannot comment on the accommodation but can on the breakfast l had there today. Let me start with the good. This is a wonderful venue for children with breakfast and great coffee served near the kiddies pool area. Kudos to management for the fun area. The staff are very friendly and try their best. Now for their breakfast. I cannot even begin to express my dismay. On paper the Big breakfast seems great on the menu. Eggs, bacon, toast, half a banana, some grapefruit slices and 2 sausages. The bacon was undercooked remaining pink and white, the fried eggs were hard and dry being over cooked, the white bread used to make the toast caused my husband's sugar levels to spike up in the high 19 area and the sausages were spicy preservative filled pieces of brown ooze encased in sausage skins. Everything tasted awful. The staff did kindly cook the bacon a bit more and were extremely nice about it. I did not have the energy to complain about the sausages and egg but ate it in boarding school style. I hope to see an improvement but l will only be having their great coffee there until the breakfast improves. Such a pity as the rest of the resort looks great.
- 627gittem (6/5): Quiet get away - The ground floor rooms were excellent, great pool and view of lagoon. Please check before you book that there is a TV in your room that works. TVs have not been working for 5 months now. They did initially blame the earth quake, that is not true. Staff were lovely.
- L4544PWsaraht (2/5): False advertising - Absolute deception! I never leave reviews, but feel its absolutely (!) needed because this place needs to be closed down and fully renovated before anyone hurts themselves here or something really bad happens. Beware, false advertising, beyond horrible conditions. No pool, no restaurant outside specific eating hours (max 6pm). Staff were absolutely lovely but it stops there. Rusty nails, screw and broken metal in children play areas including seats/backrests, no staff after 6pm, no lights in room, no working TV(tv power plug is not even compatible with power sockets), looks beyond abandoned but still charges full rates. Spoke to staff before arrival and No one mentioned anything... specifically asked about food and drink options + availability due to traveling with kids. BEYOND Horrible stay, we have children and booked for a week but left within 24hrs. Again staff is lovely and we feel for them dealing with this, but this place should not be bookable all.
- Christina (10/5): - We had the deluded waterfront villa. It was really lovely, sitting in the deck overlooking water was just beautiful, we could see starfish and sea cucumbers in the crystal clear water of the lagoon. Only downside was no signal for TV, maintenance changed the TV as everything was in Chinese, but still no signal. Only a minor hiccup as we were on holiday, not there to watch TV. Fully self co tai ed with washing Mach and dryer, instructions again in Chinese but I worked it out. Air conditioner worked perfectly, and the spa batch was lovely and relaxing. Rosie on front desk was very helpful and friendly like all the staff in the restaurant etc. breakfast daily included was a bonus and looked forward to it each mornjng. Another bonus supermarket right next door selling everything including wine and beer. We loved staying there as on reading some of the reviews we were feeling a bit reluctant to stay there, but on our own experience we highly recommend staying here, and for the price we paid it was very reasonable.
- John (10/5): Great place to Chill - Great location and very friendly staff.
- Tamsyn (8/5): - Was a very nice accommodation at a great price.
- Kyle (10/5): Excellent Stay! - Absolutely an incredible stay. I stayed in one of their waterfront villas, and it was amazing! Great shower, a jacuzzi, kitchen, even a washer and dryer! All in all the best place to stay in Port Vila
- Inspire742280 (2/5): Appalling. Do not waste your time staying here. - Extremely disappointed. Terrible management (Hong Kong owed, not locals) If you do make the mistake of staying here, watch your bank account closely! I was charged twice and had to argue to receive it back. Rooms smelt mouldy and are noisy.
- Kooties66 (2/5): False advertising and very run down - Staff were lovely. The resort is run down and nothing like what was advertised. No TVs worked, no bathrobes, no beach, not sound proof, spa was unusable, toiletries, bottled water, tea and coffee was not restocked, bins not emptied, ant trails and cockroaches, loud music and yelling from across the lagoon, holes in walls with wires hanging out, broken or missing light bulbs and major plumbing problems. The toilet backed up through the shower drain, no maintenance man available. Two days later our villa was flooded with raw sewage. Belongings that were not soak in sewage smelt like sewage. Chinese man, Alex, was just going to mop the floors. We were eventually moved, twice, first villa had cockroaches in the fridge and same plumbing problems, second move was to a mould apartment with an unusable shower. We slept in the clothes we were wearing as our belongings were scattered between three villas and the resort laundry. Management, Annie, was unsympathetic and unhelpful and we were offered a free meal. Our belongings were washed and given a full refund after constant complaining. The swipe cards also opened other apartments. Four rooms was the most we seen occupied at any one time. Why can this resort advertise what they are not offering? Going through previous reviews it has been like this for quiet awhile. Shame on the booking agents.
- Sharon (2/5): - Staff were lovely. The resort is run down and nothing like what was advertised. No TVs worked, no bathrobes, no beach, spa was unusable, toiletries, bottled water, tea and coffee was not restocked, bins not emptied, ant trails and cockroaches, loud music and yelling from across the lagoon, holes in walls with wires hanging out, broken or missing light bulbs and major plumbing problems. The toilet backed up through the shower drain, no maintenance man available. Two days later our villa was flooded with raw sewage. Belongings that were not soak in sewage smelt like sewage. Chinese man, Alex, was just going to mop the floors. We were eventually moved, twice, first villa had cockroaches in the fridge and same plumbing problems, second move was to a mould apartment with an unusable shower. We slept in the clothes we were wearing as our belongings were scattered between three villas and the resort laundry. Management was unsympathetic and unhelpful and we were offered a free meal. Our belongings were washed and given a full refund after constant complaining. The swipe cards also opened other apartments. Four rooms was the most we seen occupied at any one time. Why can this resort advertise what they are not offering? Going through previous reviews it has been like this for quiet awhile. Shame on the booking agents.
- Jeffrey (6/5): - Nice rooms and good outlook. Pool area needs some work. No a single sun lounger available by the pool or beach area which was a huge let down.
- Tourist03866135445 (6/5): Find another place unless this one states newly renovated. - Hate to say it but since the Chinese bought it the place is going downhill. Reception staff are great but it stops there. Bar/Restaurant staff look like they don’t want to be there. Food was OK. Cocktails are nice. Pool was nice. Lagoon was average. Couldn’t swim in it. It’s infested with spiky star fish. Watch your step. TV in the room didn’t work. No A/C in lounge room/kitchen downstairs. Only a ceiling fan that barely spun.aster bedroom was nice and comfortable with working a/c and fan. 2nd bedroom no a/c but fan worked. Owner needs to spend more money on the place to fix it up a bit. Rooms included. A new kettle won’t do it mate. They were fixing up the kids pool area which is good. Main pool was fine. Bar/restaurant right next to pool is good but you can see that area needs a bit of love. The grounds are lovely and there is a kids play area with working equipment. We had room 11. Location is OK. Kava bar across the road if you’re keen. We did. No issues. Supermarket right next door is handy. I wouldn’t stay here again and would choose another place sorry.
- Susan (8/5): - Convenient to supermarket and buses to town, lovely surroundings and villa, friendly helpful staff
- Donna (10/5): - This place is amazing if you want a nice quiet spot out of town. Plenty of buses go past to catch into town. Grocery store next door an a mama fruit an veggie stall across the road. Staff are awesome help you with all your questions.
- snoopb2021 (10/5): Budget friendly - Best Resort in Port villa..budget friendly. Nice atmosphere, good service. Close to airport, supermarket. Cleaning service 10/10 , staff were always ready to help. Good for families because small park and swimming pool available for kids too.
- Murray (8/5): - It is starting to get a bit run down from lack of maintenance .
- Tim (8/5): - Everything was exceptional, only thing that I found odd was the restaurant service. Baby chair would be left unclean from the night before. Had to ask Multiple times to get something to drink with my meal. We ended up finishing our meals and still had to wait for our drinks.
- Kengo (8/5): Restaurant can be improved. - The room was good, clean and quiet. The reception service was also good and friendly. Only the restaurant was below average, the quality of food and service can be improved.
- Wanderer707346 (6/5): Staff were super friendly and kind. - This is a basic hotel and is simple in nature. It is nice to have a sitting room. Everything seems to be showing its age and could use some fixing. The grounds, pool and rooms are aging. FYI- You can't swim in the lagoon.` The saving part of this place is the staff. They are lovely and so kind. If I were to stay again, it would be because of how friendly and helpful they where (especially Sabrina)
- timmF2793US (8/5): We will visit again - Quite a basic hotel, with very good food and very friendly staff. Maybe not as good value wise compared to some hotels in Port Vila, but the basic rooms are much cheaper, so probably represent good value. Position is really close to town and access to supermarket next door is ideal.
- Parasail (8/5): GOING THE EXTRA MILE - Staff made our stay very easy & enjoyable. Thanks to girls in front office & guys & girls in restaurant & security. Had to stay an extra 3 nights due to flight problems but staff handled it very well. Our room had a great view of Emten Lagoon from balcony. Food quality & choice needs improving though.
- Lisianne (8/5): - We stayed here for 7 nights. It is a beautiful property, very easy to relax and be in nature. Staff were helpful and friendly. Conveniently located next to groceries, fresh produce market and bus stops. Daily housekeeping seemed to be by request only. The rooms we stayed in both had issues (missing amenities or appliances in disrepair) but we would likely come again. If you have issues, raise them with Ros and she will get onto it. The pool was a winner for our kids. Recommend the vegetable frittata and banana pancakes for breakfast!
- stephgL456QY (10/5): Awesome restaurant, great cocktails - Weren't staying here but came for dinner. Such great food - I had stuffed chicken (they didn't state what it was stuffed with but it turned out to be prawns) and my partner had a seafood platter. Lovely spot for dinner on the lagoon front.
- MatureCouple2018 (8/5): Good budget friendly holiday - This resort has lush tropical gardens with wonderful spacious grounds situated on the lagoon. It is perfect for a budget friendly holiday for families with children. It has a great adventure playground and a fun water play area for kids. The lagoon has a lot of pink starfish which I found fascinating, unfortunately because of the Starfish you cannot swim in the lagoon, but the pool is fabulous & kept very clean. Rooms are basic, clean, good air conditioning, comfortable bed & our unit had a beautiful outlook of the lagoon. The restaurant food was good, there is also the bonus of a large Supermarket being located right next door from the resort where you can buy food from. We are a mature couple & thoroughly enjoyed our stay at MG Cocomo, the staff were very engaging & only too happy to make your stay as pleasant as possible.
- Campbell McCart (8/5): - Very friendly staff, great to just relax.
- Ach_K (4/5): Very disappointing experience - We had a horrible experience. Our trip to Vanuatu was wonderful. The only regret we have is staying at MG Cocomo. The hotel is under new management. The new management do not care about guest experience. The staff are wonderful. I have listed the issues with our stay. 1) The new management, to earn extra bucks, opened the pool to local public. The pool was filled with thrice the capacity. There was no room for hotel guests to enter the pool. Total chaotic scene. Seems as if we had come to stay at a theme park. No spot at the pool bar or restaurant for hotel guests as it is occupied by the local public visiting the pool. We ordered in room dining but we told it was a 2 hour wait as they were busy serving the local visitors. As fee paying hotel guests, we had to be just confined to our room as the hotel property was taken over by the local public. There were more people than should have been allowed in but the Chinese owner did not seem to be bothered. Unfortunately amidst this total chaos a young local boy drowned in the pool in front of our eyes. It was a traumatic experience for us witnessing the event, we were unable to sleep at night. 2) The sink was clogged and leaking. We raised the issue with the staff. They tried to fix it but it did not work. 3) Microwave did not work. 4) Telephone did not work and was disconnected. We had to walk to the reception each time to talk to someone. 5) The light in the room is very dim. Was very hard to see anything after sunset. We had to use the torch in our mobile phones to search for things in our bags as the room was poorly lit. We raised the issue with the owner but he ignored it. 7) The room has plantation blinds. There is no glass or fly-screen in the window. If you open the blinds, you cannot use the aircon. Not practical at all. Further, there are lizards, big spiders and other creepy crawlies outside the room. You cannot open the blinds otherwise your room will be full of insects. Two big lizards were in our room and crawled over our toothbrush etc. It was disgusting. A simple fly-screen could have solved this issue. The accommodation is not practical at all. 8) The food in the restaurant is horrible. The breakfast was OK. Giving two stars because the property is right next to a supermarket and bus stop. The property looks nice but is not practical and is not ready post Covid. Would not recommend staying here. Look elsewhere.
- SeanH136 (6/5): Friendly staff but disappointing hotel - Nice welcome by friendly staff. Room had a lovely lagoon view. The room itself was basic, broken toilet seat & an uncomfortable bed. Pool was excellent. Very limited facilities with restaurant open until 8pm. Breakfast was supposed to be from 7am but arrived to find it closed with no one around. No one available at reception for an early morning checkout & to arrange transport to the airport.
- Brendon_page (10/5): Quiet and peaceful - We stayed for a week, the room was nice and tidy. The resort itself was very well kept, right on the water, with a supermarket conveniently next door. The food was very tasty and we made use of their complimentary kayaks. The real highlight of the whole stay however was the staff, everyone was so friendly and helpful the entire time we were here. They saw to what ever we needed and they even showed us how the public transport worked. I would definitely stay here again and recommend it to anyone looking for decent accommodation in Port Vila.
- Donald (6/5): - we had a 7-night stay in a large villa with beautiful water views, breakfast has a limited choice, it's sad the lagoon is polluted and not suitable for swimming, overall, a relaxing stay
- Tim (10/5): - I stayed here 5 years ago, just before the current owners purchased the property. The outdoor spaces and reception have had a lot of upgrades and look fantastic, especially the pool. The room we stayed in doesn't look like it's had any upgrades besides a new lounge suite and new washing machine (with chinese only language on the controls), but these over the water rooms were still in great shape. However the other rooms have railings on the verandah missing/damaged and look like they need some TLC. The staff were all fantastic and very eager to assist in anyway possible. The main let down was the choice of items on the menu, half of which were out of stock and we were told they would not be replenished during our stay as they only are able to shop one day per week, so once they run out, it's out for the week. Not great in a beautiful country known for it's fresh meat, fruit and vegetables. However, I would stay here again as it's very good value for money and the staff make your stay as pleasureable as possible
- Murray (8/5): Heaps of potential here!! - We found it difficult contacting the resort while booking online. The reply on Hotels.com would not send and the resort email address was not the one that I finally got a reply from after phoning from NZ and speaking to Thomas who was very helpful. Our check-in with Thomas when we arrived was quick and efficient. This resort like most is not long reopened after Covid restrictions and is obviously still going through refurbishment. Our water view resort studio was good with a lovely view. The bed was comfortable but the fold out sofa bed in the lounge was a bit saggy and difficult for my old tall frame to get in and out of!! The bathroom was good and the shower great with excellent water pressure. Restaurant and pool areas were great. Service especially from Helen, Gianne and chef Mark was wonderful. Once this resort gets the refurbishing completed and tourism kicks in again it will be even better but for the tariff we paid, we were more than satisfied. Would we stay here again?? .... yes we would!
- Euan (8/5): - The resort has been sold since the Covid pandemic. The new owners live in Hong Kong and appear to have delegated management to the people who own a supermarket chain. The lack of competent and experienced on-site management means that service is sometimes slow and disorganised. The owners must address this situation urgently to ensure acceptable standards are maintained.
- Nick (10/5): - Our stay at Cocomo was really good, the staff and management went completely out of their way to help us however they could. I can't recommend This resort enough in terms of friendlyness, cleanliness and awesome location.
- taylabecher (10/5): Best holiday ever - We had the most magical holiday at port villa, the staff at cocomo made us feel so special and helped us with everything we needed. Our room was absolutely beautiful right on the lagoon & bed was super comfortable. Special shout out to all the friendly staff that made us feel so welcomed. Super close to everything will definitely come back! Thank you 😊
- ericeX424TF (10/5): Relaxing Trip in Vanuatu - We stayed here at Cocomo 3 nights last month. The room was big and clean. Staffs were pleasant, polite and helpful. At the end we booked shuttle bus via resort so could catch up an early flight next morning, it only take 15 minutes to the airport. If you choose a resort in Vanuatu for relaxing, this is a great value!
- Trev (6/5): - Building works proceeding was a downer. Dont trust the room photos on the web, they are all mixed up. The room we thought we had booked was different.
- Kayeandmarcus (10/5): - We had the most amazing room that's deck sat on the water edge, we woke each morning with the most magnificent view. The staff were lovely and helpful and it was great having a super market next door.
- ClemsonWendi (2/5): Run down hotel, better places to stay in Port Vila - Definitely not as advertised. The hotel was taken over a year ago by someone from China. There are plans to redevelop it as advertised in the office but in the meantime, I wouldn't recommend the hotel - see below. Highly recommend a car to get around though. The good: really friendly office staff, size of the room and air conditioning. The bad: wifi is horrid and only seems to work near the restaurant and only half the time with lots of webpages such as SBS news blocked by the hotel. The bathroom has no air so smells of mold and mildew which is all over the shower and the towels never dried each day. No garbage cans in the living room with no daily housekeeping either even though its advertised. Broken couch so kept falling towards the middle when sitting on it. 2 available channels on the tv. Horrid breakfast with 3 choices and very runnny/uncooked eggs. The pool and hot tub - pictures attached and there really are no words. I wouldn't stick a toe in that water as it looks toxic. Looked all over for their advertised infinity pool - trust me, there isn't one. And there is no laundry in the room even though the website advertised it.
- Verified traveler (8/5): - Staff, service and good was great. Wifi was too poor and the boats/canoos were all not up to the usable condition.
- cheers_Van (8/5): Nice for a relax holiday - My wife and I spent this new year at Cocomo resort, nice room and beautiful beach. Staffs were extremely helpful. Beach side restaurant and the food was great. It was so romantic to go kayaking during sunset time and enjoy the beer with tropical music. The pool wasn't very big but it's good enough for two of us. Anyway, thanks for the wonderful staffs and will see you next time.
- Simon (10/5): - Such a nice resort with beautiful friendly staff that made our stay wonderful, cant wait to see when they finish renovations. Will definitely stay here again
- Verified traveler (8/5): - Staff were amazing. Some renovations going on, lot more needed to keep the property in good condition.
- David (10/5): Truly Wonderful! - All Staff and Accommodation was truly faultless. I will be back!
- mireille (8/5): -
- Verified traveler (8/5): - The property needs updating but the staff were friendly and helpful.
- Verified traveler (10/5): - I didn’t like breakfast and dinner. I like water view room and easy to get to go anywhere. All of staffs are very kind.
- Vitaia (6/5): Place for short stay - We spent 5 days in total. First we stayed in room for 2. The room was clean and comfortable. Was airconditioned and the bathroom looked recently renovated. The last 2 nights we had to move to family room. The room was clean but was smelling of cigarettes. The pillows were saturated with the smell. This bothered the whole family, especially the kids. There is a restaurant in the resort. However, the quality of the food was not good and choice / variety was very very poor. We ate only once and had to look for another place to eat. The garden in the resort was well maintained. However the pool was closed for cleaning most of the days and the kayaks were not operational. So there was no any entertainment in the resort. On positive side the Tennis courts were cross the road and next to the resort was a large supermarket which was very convenient. The WiFi was available and reliable.
- Peter (6/5): - Our accomodation overlooked the beautiful secluded waterfront and was quite comfortable with the basic amenities however but definitely no frills, the decor was outdated, the TV had only 2 working channels of which one was blurry. Our bathroom door would not close properly and after a daily house keeping left, basic toiletries were not replenished. The staff were pleasant but no more than that and at our buffett breakfast, which was very basic, we were required to continually ask for additional items. Overall, it was basic but would not return.
- Karen (8/5): - The most wonderful staff!
- Melinda (10/5): Fabulous - Our stay was fabulous. The staff are super nice. We stayed in the water bungalow. It had everything, a little kitchen and washer and dryer. We had starfish and coral right outside our door. Supermarket is next door. There is kayaking and large chess at the resort. We played with the resort cat and there is a playground for the little ones. The resort is small but super relaxing!
- Verified traveler (8/5): - Good location, nice staff, nice unit, resort was very weak kept. Water sports equipment was damaged and in poor condition, spa was empty, hot food at breakfast was often cold.
- anonymous (8/5): - location was not too far from supermarket and port villa
- Verified traveler (6/5): - The rooms are nice but the “resort” needs a lot of maintenance!
- Verified traveler (8/5): - Great staff, nice place. Could do with some cultural entertainment
- Trevor (10/5): - The staff made a real effort to learn my name and make me feel welcome. Very nice place with some great views over the river! Awesome 😁 thanks for having me!
- Maurice (8/5): A relaxing stay by the lagoon - Our Cocomo Resort stay was made one of our best because of two things. First was the staff who went way beyond what we have had in other places.Special thanks to Anne and Myra in the office and Arnie and the girls in the dining area. Second, the unit we had beside the lagoon was so restful and like our own little haven. The little fish we could feed when sitting on the deck and being able to walk straight into the water, a few outrigger canoes going past and the locals crab fishing. The unit was described as "luxury" but needs a lot of nornal maintanance to bring it up to standard. No milk in the fridge,not seviced on Sunday, heat pump dripping water, roller blinds on front are beyond fixing to make them work, no phone, no deck or side lights working (were fixed), side door wouldn't slide(fixed), outside shower area covered in rubbish and lounger chairs rotting away. There was a new resort manager started the day we arrived and she appears to be trying to raise the general appearance of the resort. The unkept lawns and paths were being tidied up making the whole area really nice, but one groundsman carn't maintain it to that standard. One of the owners from Hong Kong was there also and has made a cooked breakfast alternative. Unfortunatel the continental breakfast was diminished. The banana pancakes as often referred to are very good. The fresh fruit was cut to a small cut up portion. A great resort area overlooking the lagoon with staff I would hire anywhere in the world.
- SB (8/5): - Great location. Staff were beautiful. Property run down.
- Verified traveler (8/5): - Very quiet resort very clean but not a lot to do on the resort suit older clients lol lots of crab holes
- Verified traveler (8/5): - Was able to check out late which was fantastic. View was nice and very family friendly
- Verified traveler (4/5): Please stay away from this property. - This property is outdated and run down. Nothing is good about it, all the facilities are either not functioning or closed. Very very disappointed. Overly priced accommodation and extremely expensive food in the restaurant. There are rats and dogs running around the grounds, making it very difficult for children. Restaurant kitchen staff takes ages to prepare the order. Do not book this property by getting impressed by the photos as they were taken at least ten years before. Currently it is an utter rubbish. Actually I am seriously considering to complain hotels.com to remove this property from their listing.
- Verified traveler (6/5): Vanuatu family holiday - The resort is past its heyday - everything is rundown (furniture, facilities, appliances), which is a pity because it would not take much to modernize things, for example the garden furniture. The spa was out of order and very dirty. Wifi a bit slow, but normally reliable. Breakfast is too simple and repetitive, nowhere near the 4 stars the resort claims to be. The lagoon is a nice location, but jellyfish appear to be abundant, so it's a bit of a risk. While it is a bit far from downtown, it's really easy to catch a bus/van and in about 5 minutes you're in the centre of Port Vila. Big supermarket really close is a plus, but the condition of the roads in the area is dreadful. Hard to justify the nightly rate or its 4-star status.
- Angela (10/5): Great stay - Fantastic but a bit disorganised in the kitchen
- Pablo (10/5): - The staff were great, very kind and customer service focus. the location is close to town and next to a big supermarket makes life easier.
- Verified traveler (6/5): - Nice facilities in good location, just needs a bit of a shot in the arm regarding food and customer service. Reasonable.
- Andy (8/5): Never too late for a great stay! - Although we were delayed by a day and half due to air nz and weather we had a great stay. Turned up late after midnight to a great room and a complimentary bottle of wine. Next evening we were made extra welcome by Tyrone and the team with a special dinner for two as it was our 20th Wedding anniversary holiday which had started off not too great in NZ. Local people are welcoming and will help you get where you need to and a good source of local history. Good places to snorkel, lots of fresh produce if you want to cook. Great place to do nothing and relax if you just want to unwind.
- Tim (10/5): Good hotel with great staff - A few areas of the hotel could do with a little renovating, but it’s perfectly clean and the beds are very comfortable. The best part of the resort is the amazing staff and fantastic food. We wanted a relaxing holiday and we hardly left the resort.
- andrew (10/5): a very laid back resort - very quiet with all you could wish for nice beach on a lagoon tours organised with out fuss busses to town or any where passing the door. our room was one of the few without a washing machine but staff did a load for free ,and super market situated next door made it very easy to buy food and alcohol as required. dining was fun and each night had a theam such as bbq and film night bon fire night or pizza night a lot of fun especially with children
- Lex (10/5): Holiday. - From the time we were picked up from the airport we thoroughly enjoyed our stay with nothing to much trouble. We were even treated to a mild earthquake which appeared to be uncommon but accepted as one of those things. Food was great and plentiful. Evening entertainment was plentiful and local content was appreciated,
- Verified traveler (8/5): Nice small resort with excellent friendly staff. - First time in Vanuatu and it didn't disappoint. Cocomo Resort was a very relaxing place to base ourselves for the week. The highlight being the wonderful staff who are so genuinely friendly and happy. We stayed in a Waterview Spa Room surrounded by lovely gardens and a direct view to the private beach and water. The central Bar/Restaurant/Pool area was right on the beach and the food was great and well priced. We were lucky enough to have almost the entire resort to ourselves for most of the week hanging out with the resort dog and cat and some of the staff kids in the pool. Felix and the staff really made out stay delightful with Felix helping us with our questions and tour bookings. Nothing was too much trouble. We also visited the lovely sister resort Erakor for a day which sits at the mouth of Erakor lagoon and has great snorkelling off the beach. Highly recommend a visit here. There is a great supermarket right next door to the resort with everything you need and an ATM. Transport to anywhere is as simple by just walking to the road and flagging down one of the many 100's of private busses, So many great places to see by tour, bus or car. We only scratched the surface in our 5 day trip.
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