Welcomhotel by ITC Hotels, GST Road, Chennai
Location: 1, GST Road, Chengalpattu, Tamil Nadu, 603204, Chengalpattu, IN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Escape to a world of comfort and luxury at Welcomhotel by ITC Hotels, GST Road, Chennai, where your relaxation is our priority.
Indulgent Spa and Wellness
Pamper yourself with rejuvenating spa services, including massages, body treatments, and facials. Elevate your stay by unwinding at our serene outdoor pool or staying active in our state-of-the-art 24-hour fitness center.
Gourmet Dining Options
Savor culinary delights at our two restaurants or enjoy the convenience of 24-hour room service. With a delightful coffee shop and a bar/lounge for evening relaxation, every meal is a memorable experience.
Business and Event Facilities
Whether you're hosting a business meeting or a special event, our fully-equipped conference center is at your disposal. Benefit from our express check-out and convenient airport shuttle service for stress-free travel.
Experience unparalleled comfort and convenience—book your stay today!
Important Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Area shuttle (surcharge)
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Arcade/game room
- Safe-deposit box at front desk
- Express check-out
- Full-service spa
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Wheelchair accessible parking
- Braille or raised signage
- Area shuttle (surcharge)
- Conference center
- Snack bar/deli
- Playground on site
- Free self parking
- Free valet parking
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- 24-hour fitness facilities
- Ballroom
- Banquet hall
- Wheelchair-accessible van parking
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Deluxe Room, 1 King Bed (Club Room)
1 King Bed
312 sq feet
Layout - Separate living room
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Separate living room
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Deluxe Room, 1 King Bed (Superior Room)
1 King Bed
301 sq feet
Layout - Separate living room
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Separate living room
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Suite, 1 King Bed
1 King Bed
1506 sq feet
Layout - Separate living room
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Separate living room
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Suite, 1 King Bed (Executive Suite)
1 King Bed
699 sq feet
Layout - Separate living room
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Separate living room
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Deluxe Room, Multiple Beds
1 Twin Bed and 1 Double Bed
284.7 sq feet
Layout - Separate living room
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Separate living room
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Deluxe Room, 1 King Bed (Deluxe Room)
1 King Bed
301 sq feet
Layout - Separate living room
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Separate living room
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
-
Suite, 1 King Bed (Studio Suite)
1 King Bed
333 sq feet
Layout - Separate living room
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Separate living room
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Braille signage
- Low-height counters/sink
- Bathroom emergency pull cord
- Desk chair
Guest Reviews
- SATHISESWARAN (9/5): -
- D (7/5): - Ambience Air conditioning not good
- Luca C (8/5): -
- Jayakanth (10/5): - Clean and best
- Sivaranjani (6/5): Overpriced - Hygiene issues, found the house keeping staff cleaning the coffee mugs and glasses in the toilet . They r not properly cleaned and replaces after each guest . Breakfast quality and variety not like earlier days .
- Parthiban (10/5): -
- Urs (9/5): - Alle freundlich. Essen lecker. Nähe zu Zoho Alles gut
- Hsuan Chuang (10/5): -
- Marc (9/5): -
- Sirisha (10/5): -
- SARATH CHANDRA (9/5): - Hygenie and cleaniliess
- Mohan (9/5): -
- Henry (8/5): -
- Santhanagopalan (9/5): relaxing and comfortable - breakfast was very good nothing as of now.
- Roberto (8/5): Pleasant Stay - The staff was courteous and polite throughout my stay. The hotel has both a rooftop restaurant and an indoor buffet restaurant, which was very convenient and enjoyable. Although the breakfast options were very good, the dinner buffet could benefit from adding a few Western food options. The Indian food was good, but after several days, it would be nice to have a taste of home as well. The day shift staff was very friendly and welcoming, while the night reception staff was more formal and reserved in comparison.
- Seongki (7/5): -
- Peter (9/5): Alles in allem sehr gut! - Das Frühstück war sehr gut, jedoch sehr indisch. Das Personal war ausgesprochen höflich, freundlich und hilfsbereit. Vorbildlich! Die Zimmer sind top! Die Dachterasse ist ebenfalls top. Das Personal sehr freundlich! Wir sind morgens gegen 03:00 am. angereist. Der Herr an der Reception war etwas überfordert. Anfänglich fehlten in den Zimmern die Handtücher, Trinkwasser etc. Es wurde dann aber gebracht. Nach unserer Reklamation lief dann alles tiptop! Die Lage des Hotel liegt etwas ausserhalb. Zu Fuss ist nichts zu erreichen.
- Peter (5/5): Nie mehr! - Das Personal in der rooftop bar und im Restaurant waren sehr freundlich und zuvorkommend. Großes Lob. Der Zimmerservice war schlecht. Nicht ausreichend Handtücher für 2 Personen, der Kühlschrank war leer, nicht ausreichend Toilettenpapier. Die Lage ist extrem schlecht im Industriegebiet.
- Peter (5/5): Einmal und nie wieder! - Ist in Renovierung. Service schlecht. Keine Minibar, keine Handtücher für 2 Personen.
- prasad (9/5): -
- Flavo (9/5): -
- Sreedhar (8/5): -
- JUNGHSIU (10/5): - I enjoyed when I stayed in your hotel. I love your breakfast. Yummy. 😋 I really like your hotel, and I also enjoy using Booking.com. However, I am unhappy that I received such a message. Although the hotel name in the message does not match, the check-in dates are exactly the same as my stay at Welcomehotel. I cannot tell whether this security issue happened at the hotel or on Booking.com. I hope you will take this matter seriously and improve the system to ensure guests feel safe.
- Selvan R (10/5): - Hotel and dining not available please improve to canteen Nothing
- Koduvayur (8/5): - Professional and excellent service by Kalai in front desk Room service, Coffee should come in a Thermos. By the time one drinks few sips rest of the coffee gets cold
- Balachandhran (8/5): -
- Nabanita (8/5): -
- Nabanita (8/5): Nice business hotel - Clean comfortable hotel with friendly staff , located at a junction on the main road, nice breakfast buffet. Beds could be more comfortable.
- Archana (7/5): - I had confirmed early check in but the staff on the day were cold and rude to me despite them having room. Disappointed with their attitude
- Jacob (8/5): Very good -
- Anurag (10/5): Exceptional - Excellent hotel with luxurious service
- Saswata (4/5): Disappointing - Clean facilities Booking staff..esp Sai Nath...he was Rude.....they refused to give free laundry....though that was mentioned in the website...finally manager intervened...Sainath and the front desk staff need training Even breakfast staff was instructed to not let customers to take any pastries to home...I protested...then Manager intervened..and resolved
- Maria (10/5): - The Food was awesome,room service and staff was good.
- Naveen (6/5): - Highly costly
- Anupam (10/5): Exceptional - Cosy rooms, excellent food
- Babuttan (10/5): Exceptional -
- Suman (9/5): Superb - Very good hospitality of the staff. Excellent breakfast menu. Very neat and clean. Spacious room and good room service.
- Saradhy (10/5): Exceptional -
- Christopher (6/5): Pleasant -
- Niruban (6/5): Pleasant -
- Melville (8/5): F & B staff needs a loud clap - Good sized room & washroom The fake security check of my vehicle soon after entering the hotel compound.
- Ram (8/5): Very good -
- Somesh (7/5): Just because no option had to chose you guys for the stay. - Ordered dinner and it was so bland taste and very expensive.definitely wouldn’t be trying it anymore
- Sidharth (8/5): Very good -
- Sanjib (8/5): Very good -
- Venkitraman (8/5): Very good -
- Bala (10/5): Exceptional -
- Raj (10/5): Exceptional -
- Raj (10/5): Exceptional -
- Yogesh (10/5): Exceptional -
- Rakesh (8/5): - Overall it was good experience
- Varun (10/5): Exceptional - Restaurant head is very cooperative person and staff will be helpful and smile face
- Karthik (10/5): Exceptional - The hotel room was nice and comfortable. All the staff members were polite and friendly. My family felt like they were in home. While dinning one of the staff member named Rita attended us she took care of my daughter really well. I would love to return back to this hotel for my next vaccation.
- Suresh (4/5): - Food not great
- Willy (7/5): Good -
- Rajesh (10/5): Exceptional - Although, it's located on the main highway, but is cosy and comfortable
- Mehta (10/5): Excellent staff, especially at the reception. - All facilities were good, however, Hotel is a little in the outskirts. Distance from Chennai
- R.m (10/5): Exceptional -
- Aniruddha (2/5): - This is mostly tailored for Business travel and not for personal travel. Welcome Experience: 1 Star When we reach hotel, we were only one check-in. Staff was not welcoming and only focused on their requirement and did not even offer water. Facility: 3 stars Facility is ok but not at all maintain, pool area was very dirty with bird pop all over. Food: 3 Star Food was ok but service was not good. In Room tea was terrible, we have to return twice and finally gave up. Local shop outside had better tea. Overall: 1 star Staff are untrained and facility is not maintained properly.
- Raj (10/5): Na - Good Na
- Sagar (10/5): Hotel is Very Good - All Staff are friendly and helpful. Nothing
- Daniel (10/5): Exceptional -
- Himanshu (10/5): Exceptional - Location of the hotel to MWC which is business hub . Amenities, room, service , staff ,meal was excellant
- Mukund (6/5): It’s average when compared to the cost of stay. - Food and the hospitality provided by in room dining team. Reception was not that great except the chauffeur who helped to get the formalities completed at the time of check in.
- Mukund (6/5): Except the checkout process, everything else was good. - The hospitality shown by in room dining services team and house keeping team was great. Particularly the food that was delivered by the personnel everyday morning was fantastic - be it courteousness or ensuring that the needs are fully met, etc. House keeping team was courteous too and that’s a big plus. The check out process was pathetic. We were made to wait for more than 15 mins and I had to go back and check/ follow up to get it completed. I can share more feedback if approached by Customer support team from ITC.
- Selva (8/5): - stay was amazing, but careful while booking - there are with breakfast & without breakfast options ..
- James (9/5): Great stay, would recommend for future work trips - Staff were great, room was very comfortable. Some kit in the gym could have been better, more variety for breakfast.
- Panneerselvam (10/5): Exceptional - Welcoming staff, great hospitality, excellent breakfast, fantastic service!!!
- Sujay (10/5): Comfortable stay - Very Friendly Staffs right from security, Front Desk,restaurant and housekeeping.. Not applicable
- Ishwar (9/5): Superb -
- Shinde (7/5): Good -
- Sacha (8/5): Very good -
- Vinod (8/5): Very good - Overall experience was good
- Aditya (9/5): Superb -
- Vishal (9/5): Nice comfortable safe stay - Service was excellent. Stay ws very comfortable. Buffet breakfast could have been better. Few items were not very tasty. Service of live counters like dosa, eggs were not upto the mark
- Han (9/5): A very comfortable and relax few days stay, very happy! - All the staffs are very friendly,polite and helpful. Thanks to housekeeper Sangita and Pooja keep our room very clean and tidy. Can't think any to be honestly.
- Singh (9/5): Superb -
- Ashraf (5/5): Passable -
- Rishi (8/5): Very good -
- Timal (10/5): Amazing service. - The staff, the service and the quality of the rooms. Excellent Stay and Exceptional Service! I stayed at Welcomhotel by ITC Hotels, GST Road, Chennai from 21st August to 6th September for business travel and had an incredible experience. The room was spacious, clean, and equipped with excellent amenities, making my stay comfortable and relaxing. The housekeeping team, especially Alisha and Siva, went above and beyond to ensure everything was perfect. They paid attention to every detail, and their service was beyond excellent. In F&B, Dina and Himasha provided outstanding hospitality, taking the time to understand my habits and preferences and ensuring every meal was delightful. The food was consistently tasty and well-prepared throughout my stay. The hotel is located around 45 minutes to an hour away from Chennai's city center, but they arrange vehicles for any travel requirements, making it convenient. The staff truly care about making guests feel welcomed and comfortable. Highly recommended Nothing much to dislike. Would have liked some more variation in dinner buffet but I believe I felt that repetitiveness was due to my extended stay of 16 days.
- Soma (10/5): Exceptional -
- Mudita (10/5): Exceptional -
- Gupta (5/5): It was good - It was good It was good
- Teju (10/5): Exceptional -
- Adem (10/5): Exceptional -
- Ashish (8/5): Very good -
- Santanu (10/5): Exceptional -
- Satish (10/5): Exceptional -
- Pamila (9/5): Superb - The breakfast was good. However, they could vary the menu more often for variety. But overall, it was good. The staff were also very welcoming and helpful. the Location.
- Sujay (9/5): Superb -
- Ajay (5/5): Passable -
- Ankur (6/5): Ok place if you want to stay close to SRM - Its proximity to SRM university It is no where close to any other ITC property, AC in lobby was off when we entered from a hot afternoon and staff was still defending saying it is working , breakfast is spread is too less and basic
- Nitesh (9/5): Superb -
- Kuttappan (4/5): Disappointing -
- Vignesh (10/5): Exceptional -
- R (9/5): Superb -
- Amit (5/5): Passable -
- Aarya (10/5): Exceptional -
- Sawmali (10/5): Exceptional -
- Thevin (5/5): Passable -
Photos
