Bertam Resort and Water Park Penang
Location: 12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100, Kepala Batas, MY
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Luxurious Spa Experience - Indulge in massages, body treatments, and facials in our full-service spa, complete with 5 spa tubs and a water park.
Exquisite Dining Options - Enjoy a variety of culinary delights at our 3 restaurants and 2 cafes, with the option for 24-hour room service and a vibrant bar scene.
Top-notch Facilities - Take advantage of amenities such as complimentary Wi-Fi, concierge services, and a business center. With 14 meeting rooms and a conference center, we cater to all your event needs.
To experience the ultimate blend of relaxation and luxury, book your stay at Bertam Resort, Penang today.
Important Information
- Pool access available from 7:00 AM to 8:00 PM.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Nature reserve
- Front entrance ramp
- Health or beauty spa nearby
- Proposal/romance packages available
- Carport
- Electric car charging station
- No single-use plastic straws
- Comprehensive recycling policy
- Books
- Health club
- No single-use plastic stirrers
- Clubhouse
- Electric bicycle charging station
- Free WiFi
- 24-hour front desk
- Luggage storage
- Sauna
- Karaoke
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Conference space
- Breakfast available (surcharge)
- Library
- Health club
- Multilingual staff
- Porter/bellhop
- Limo or town car service available
- Full-service spa
- Meeting rooms
- Wedding services
- Pool umbrellas
- Ecotours nearby
- Golf lessons available nearby
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Wheelchair accessible parking
- 24-hour business center
- Lazy river
- Conference center
- Playground on site
- Free self parking
- Water park access (surcharge)
- Free pool cabanas
- Pool sun loungers
- Rock climbing on site
- Electric car charging station
- Books
- Infant/toddler toys
- Foosball
- Clubhouse
- Golf caddy
- Couples/private dining
- Private picnics
- Designer stores on site
- Nature reserve
- Proposal/romance packages available
- Ropes course on site
- Ballroom
- Banquet hall
- LED light bulbs
- Renewable energy source - solar
- Covered parking
- Secured parking
- Carport
- Gated community
- Golf cart
- Golf clubs (equipment)
- Optional golf privileges
- Walkway to water
- Children's games
- Children's toys
- Health or beauty spa nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Secured bicycle storage
- Bicycle parking available
- Electric bicycle charging station
- Change of towels (on request)
- Change of bed sheets (on request)
- Coworking spaces
- Well-lit path to entrance
- Vegetarian breakfast available
- Locally-owned & organized tours & activities
- Showcase for local artists
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Reusable cups only
- Reusable tableware only
- Pool toys
- Accessible shuttle
- No accessible shuttle
- Smooth flooring in public areas
- Tile flooring in public areas
Rooms Available
-
Executive Suite
1 King Bed
604.9-sq-foot individually decorated room with park and pool views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 12 years old not allowed in lounge
Layout - Dining area, sitting area, and office
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, microwave, and espresso maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Club level room
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Office
- Smooth flooring in room
-
Superior Twin Room
2 Large Twin Beds
284.7-sq-foot room with park and pool views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Smooth flooring in room
-
Family Quadruple Room
2 Double Beds
391-sq-foot room with pool views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Smooth flooring in room
-
Deluxe Twin Room
2 Large Twin Beds
320.2-sq-foot room with garden and courtyard views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Smooth flooring in room
-
Club Loft, 3 Bedrooms, Pool View, Executive Level
1 King Bed and 3 Queen Beds
1162-sq-foot individually decorated room, located on the top floor, furnished balcony/patio with pool views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 12 years old not allowed in lounge
Layout - 3 bedrooms, living room, and dining area
Relax - Indoor private hot tub; in-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, microwave, and espresso maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 8 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- Furnished balcony or patio
- Free cribs/infant beds
- Club level room
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Chef
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Wet bar
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Office
- Smooth flooring in room
-
Deluxe King with Balcony
1 King Bed
Balcony with pool views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Smooth flooring in room
-
Club Suite
1 King Bed
678-sq-foot individually decorated room with pool and hill views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 12 years old not allowed in lounge
Layout - Dining area, sitting area, and office
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, microwave, and espresso maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Club level room
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Office
- Smooth flooring in room
-
Superior Double Room
1 King Bed
284.7-sq-foot room with garden and pool views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual doorbell notification
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Smooth flooring in room
-
Deluxe King
1 King Bed
320.2-sq-foot room with courtyard views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Smooth flooring in room
-
Iris Pool Suite
1 King Bed and 1 Queen Sofa Bed
1352-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio with pool views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 12 years old not allowed in lounge
Layout - Bedroom, 2 living rooms, and dining area
Relax - Private pool and indoor private hot tub; in-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, microwave, and espresso maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- MP3 docking station
- Private plunge pool
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- Furnished balcony or patio
- Free cribs/infant beds
- Club level room
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Fence around pool
- Meal delivery service available
- Office
- Smooth flooring in room
-
Violet Pool Suite
1 King Bed and 1 Queen Sofa Bed
1139-sq-foot individually decorated room, furnished balcony/patio with pool views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 12 years old not allowed in lounge
Layout - Bedroom, living room, and dining area
Relax - Private pool and indoor private hot tub; in-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, microwave, and espresso maker
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- MP3 docking station
- Private plunge pool
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- Furnished balcony or patio
- Free cribs/infant beds
- Club level room
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Fence around pool
- Meal delivery service available
- Office
- Smooth flooring in room
-
Deluxe Premier
1 King Bed
462-sq-foot room with city views
Layout - Dining area, sitting area, and office
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, espresso maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Office
- Smooth flooring in room
-
Deluxe With Balcony
1 King Bed
323-sq-foot room, balcony with pool views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Mini-fridge, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Visual doorbell/knocker notification
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Smart speaker
- Ceiling hoist
- Desk chair
- Meal delivery service available
- Smooth flooring in room
Guest Reviews
- ariffaizal (9/5): -
- Fie (8/5): very good - very nice and cozy grab cannot enter at lobby
- Azri (9/5): Superb - Beautiful and clean Architecture design. Friendly staff and lots of things can be done to make your kids busy.
- Ninie (10/5): good - good nothing
- Solehin (10/5): -
- Nik Ahmad Fadhil (1/5): Slow service - Unpleasant experience Had to carry my own luggage for check out with 7yo and 7month kids. Don’t waste the time to call the reception. Dial no. for 0,1 and 2 is not working at all. Waste off time to dial in.
- Haazree (9/5): -
- Suryana (10/5): - Akan repeatttt No
- Muhamad Zubaidi (10/5): -
- Nuraini (10/5): - It was a BAD idea to book this resort as they totally ruined my diet with wide variety of food at their all day dining restaurant. Plus, they also have Chef Wan restaurant in this resort. The food at both restaurants are delicious. I gained 1.5kg while staying here. I could barely go out to explore Bertam as they have so many activities to do here - wide swimming pool with jacuzi, many pool chairs to sit on and they also have nice blue round sofa to relax beside the pool (idk what its called-see picture). Also they have citrus bar which serve shisha, sourdough pizza and many other food beside the pool. They also have arcade room with many games to choose from, 2 large pool tables and kids room with trampoline, story book reading nook etc. They also have self service laundry room. Their lobby is ample and very well decorated. Every inch of this resort is camera worthy. I saw one glassroom, probably for holding wedding ceremony, the decor inside is stunning. Our room is spacious, well decorated, bed and pillow is comfy and very clean. They also provide basic neccessities - toothbrush kit, shower gel, shampoo, vanity kit, shower cap etc. The staffs are all friendly and helpful. Always smiling. At night, theres live band performing at the lobby, nice voices and so entertaining. They also have hot air baloon but need to book 1 day prior. This is the perfect place for honeymoon, spend quality time with the kids or to unwind from life hustle. Next time, if i happen to go to penang again, i would definitely come back to Bertam Resort. I'll start diet tomorrow, no worries 😜 Nothing.
- SALBI (10/5): -
- Mohd Isa (8/5): -
- Mohd Isa (9/5): -
- sayid (10/5): -
- Amirul (8/5): -
- NUR DIANA BINTI (8/5): -
- Hamshaniza (9/5): Excellent place to unwind and chillax - Excellent room & facilities Nothing
- Nurin (10/5): - Loved the surrounding and decor
- affariza (10/5): - Bilik bersih..cantik.kawasan hotel yg kemas,bersih,friendly staf
- Norfara Ashikin (10/5): - Breakfast was very good amd the place very comfortable. -
- Dzairul Hafiz (8/5): -
- Mohamad Nabil Fadhlullah (3/5): -
- Baizura (9/5): - nice food & pool dont have hairdryer
- Haziq (6/5): - GOOD AND TASTY HOT
- NOR AZIAH (10/5): -
- Fairuz reezal (10/5): Great Family Stay. They had something for everyone. - Reasonably big room for the family with a WC & Bath seperation. The pool was enormous so for someone like me who enjoys doing laps it's amazing! The Hot Air Balloon is probably one of the cheapest anywhere! Great life band, Chef Wan's restaurant was a great touch so you could get great Malaysian food. Waterpark next to Hotel was amazing too.
- Mohd Najib (9/5): -
- Nurshila (7/5): -
- Norhayati (6/5): - I want buffet dinner in hotel, not only chef wan cafe.
- tengku (1/5): - room only hot air balloon service, staff not inform the activities had been cancelled earlier. poor communication.
- Nur Annisa Nabila (3/5): - Scenery The staff. Some are rude and slow service.
- Noor (7/5): -
- Syamimi (9/5): - Everything
- nadzirah (7/5): -
- Naif (8/5): -
- Ilhana (1/5): - Staff and service rubish Staff and service
- Mohammad Faizal (9/5): -
- Ameerul (10/5): -
- Nurul (9/5): - Hotel cantik,banyak tempt OOTD 🥰 Puas hati sangat👍👍👍👍
- Amirul (9/5): -
- Mohd (9/5): -
- Nur Izzati (10/5): -
- Mohamad (8/5): -
- HUSNA ADILA BINTI (10/5): Malaysian vibes hotel - Lively suits for family - Great resort for families with kids since next to a waterpark. Lively with lots of human interaction. Breakfast is yummy with lots of choices. The hotel show true Malay vibes. Amazing stay as I bring my parents to spent time with their grandkids. Nada
- E.enzek (10/5): - Everything Same as per advertised None
- Amit (7/5): - Nice, clean, and well-maintained resort with a relaxing vibe. Breakfast was fresh with good variety, and the staff were friendly and helpful. Room service and distance from Georgetown
- Siti Shah (10/5): -
- Nor Siti Hajar (8/5): -
- bunga (10/5): -
- Dyana (9/5): -
- Noor Azman (8/5): -
- Nur Amira (9/5): My family n kiddos really enjoy the pool n holidays in Bertam Resort - Very beautiful place for whose love to photos. Everything going smooth, except the compulsary purpose, hot air balloon. Keep it up especially the maintenance.
- Hameed Sultan (10/5): -
- Nur zawiyah (1/5): -
- SHEIKH BARI IFWAT (7/5): -
- Ismahane (10/5): Top hotel! Gaan we zeker nog een keer terug - Mooi groot en schoon resort. Je komt niks tekort bij je verblijf, hoeft het maar te vragen en word voor je geregeld! Mooie grote zwembad en genoeg bedjes etc. Niks op of aan te merken. Je hebt niet echt veel in omgeving als je het hotel uit gaat.
- Zainab (10/5): - Fantastic Decoration Staff need to be extra ramah 😊. Aircond The Aircond is not cold enough
- Nur Amirah Irdina (8/5): -
- mohd (10/5): -
- Rude11 (9/5): -
- Rosemuhaini (10/5): -
- Yusoff (7/5): -
- Abu hassan (10/5): -
- Haida (7/5): -
- Abdul Kabeer (10/5): -
- Megat (7/5): -
- Noor Azman (10/5): -
- Muhammad Ashraf (10/5): -
- Najwa (9/5): -
- Hairul (10/5): -
- Badrul (9/5): -
- Muhammad Haziq Lim (5/5): Not great expectation. - Location is convenient The room air conditioning failure twice. Lack of maintenance and the room super hot.
- Hadri (10/5): - Sangat cantik
- Norzaliza (1/5): Hi, we reported earlier that the swimming pool at Bertam Resort was dirty with visible trash, but the issue was not reso - Theme Park Swimming Pool & Toilets
- NUR (7/5): -
- Noordiana (9/5): Happy Tenang - Kesemuanya Tiada
- Hafriz (10/5): Perfect vacation ever! - Strategic place Perfect room and others amenities Variety of breakfast selection Not applicable
- Ahmad Tarmizi (10/5): -
- haspha (9/5): -
- Wan Norzulaikha Bt (9/5): - Kolam renang yg luar lobi tempat lepak 2 yg luas Semua ok
- Nur Liyana (10/5): - Everything None
- hafiz (10/5): -
- coach fira (6/5): - Semua okey lawa Dan menarik Makanan Dan bilik, makanan sedap, bilik kecil tak padan dengan harga
- coach fira (6/5): - Semua okey best ada banyak facilities Tapi makanan tak sedap Dan bilik tak padan dengan harga
- Sofia (7/5): - Very nice Only the toilet need to clean carefully.. in my opinion its little bit dirty.. i book room with hot air balloon, but we cant make it due to the heavy wind..
- Ismail (8/5): Was a good place to stay - Food None
- SzeVoon (9/5): - Everything but it is not included the themepark ticket Location, themepark ticket not included
- ASRUL SYAFIQ (10/5): -
- alias (8/5): fun - the facilities log time to wait for check up without compensation, almost 5pm baru boleh check in. internet coverage at the reception counter was not stable
- Roseyanti (9/5): -
- Zul (9/5): -
- Nik (9/5): -
- Baladeva (8/5): - The staff are super friendly and helpful, and the rooms are clean and comfy. The location is great, too.The hotel has a nice gym and pool, and the breakfast spread is pretty impressive. We had a great stay overall, and I'd definitely recommend it to others.
- NikLin (10/5): Sangat memuaskan dan membuatkan Ramadan ku sangat bermakna disana...tempat yang sesuai untuk healing - Stay during Ramadan n the vibe there is so peaceful and the hotel smells so nice... nothing...so satisfied...
- Mohd Nur Hisyam (6/5): -
- Kishitra (9/5): - Super clean environment.. Various breakfast varieties Lighting in the room.. Suggest to add 1 or 2 more ceiling light
- Junaidy (9/5): Good hotel - Cozy No
- Aiman (9/5): Ohsem - Breakfast Room Design
- Syariffanor (10/5): -
- nurul (10/5): -
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