Lotus Comfort - A Pondy Hotel
Location: 72-A, S.V.Patel Salai, Puducherry, in
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in the heart of the city, Lotus Comfort Hotel is just a short stroll away from popular attractions like Vinayagar Temple and Pondicherry Museum.
Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, work desk, and free Wi-Fi. The en suite bathrooms feature convenient shower facilities for your relaxation.
Exceptional Services
Let our tour desk staff help you with car rentals and travel arrangements to explore the city hassle-free. Take advantage of our same-day laundry services for a convenient stay.
Book your stay at Lotus Comfort Hotel now to experience a blend of convenience, comfort, and excellent service.
Important Information
Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.
At check-in, all guests must present a valid outstation proof of identification (of a city other than where the hotel is located) and of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 01:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Wheelchair accessible
- Allergy-free room
- Fire extinguishers
- Key access
- CCTV outside property
- 24-hour security
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Secured parking
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Double Room
The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
-
Executive Room, 1 Queen Bed, Non Smoking
1 Queen Bed
258 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer (on request), and a shower
Practical - Free newspaper, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Separate bedroom
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a seating area, an electric kettle as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key access
-
Superior Twin Room
Room is fitted with a work desk and a flat-screen TV with cable channels. Rooms of this category are located on higher floors.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key access
Guest Reviews
- Trustlife (10/5): -
- Bagchi (7/5): Fine - Overall ambience
- ANJUMANI (2/5): very worst hotel i ever stayed in my life. i paid 7000 and it is not worth for even 1000 - Breakfast is not provided
- Reghunathan Pillai (8/5): -
- Jaideb (2/5): - Horrible support
- Ramkumar (5/5): -
- Praveen (10/5): Exceptional -
- Surya (1/5): Bad - Not available
- Ramiah (1/5): Bad -
- B (1/5): Bad - Very very worst Experience in Pondycherri Hotal Lotus, Hotel staff all are you bad behaviours fellows, please Tourist Not Staying in this Hotal, TV not working, Hot water heater Not working, Vehicle Parking Road side Parking (No Parking),
Mobile phone Charging Plage point No , WiFi No, Totally weast This Hotal!
- Mrunal (2/5): Very poor -
- Saran (9/5): Superb -
- Saran (9/5): Superb -
- Marie (1/5): Bad - Worst hotel
No maintenance!
- Athi (1/5): Bad - The only advantage with this hotel is the location. The sprayer was broken. The shower top didn't work properly. They didn't give me water till I asked for it.
The air conditioning was not working properly.
Overall I was paying a very high price (3k per night) for a very average hotel room.
- Karthikeyan (1/5): Bad - Nothing I like I don't like anything & toooo expensive
- Saran (9/5): Superb - Comfort family stay No restaurant in hotel
- Aravind (7/5): Good -
- Benjamin (10/5): Exceptional -
- Harissh (7/5): It was a good stay - The location of the hotel and the behaviour of the staff Bathrooms weren't as clean as expected
- G. (4/5): Average can be good after all repaired - Nothing to say need to Repaire and reinstall plumbing in all bathroom and ac Bathroom and Asessory plumbing and all flush shower tap not working amd no support from staff to clear issues
- Imran (1/5): Bad -
- Kashish (1/5): Bad -
- Sivanesan (10/5): Exceptional -
- Aneesh (1/5): Bad -
- Corinna (9/5): Very good hotel - the location and room
- Ajay (10/5): Exceptional -
- N. (1/5): Worst possible experience. Unclean and smelly rooms - Only the location of the hotel is good. The Beach is at a walkable distance from where this hotel is situated. The room was very dingy and not clean at all. It smelt bad and i did not feel comfortable at all. I changed hotels within 3 hours of check in and I didn’t receive a refund either. Lost the entire amount for 2 days.
- Singh (7/5): Good -
- Sundaram (4/5): not a good experirnce not recommended. - room ambience and the easy reaching location was good. Invoice for the room rent was not given, hot water not available in early morning. free wifi not provided.
- Nair (9/5): Superb -
- Radhika (6/5): Pleasant -
- Shafi (7/5): Good -
- N (6/5): Pleasant -
- Maheshwaran.a (4/5): Disappointing -
- Vivekanandan (7/5): reasonable, Value for money suitable location , well maintained , verygood hospitality - No dining facility. Car parking is not sufficient. Nothing
- Senthil (6/5): Neat place need cozy amenities - The hotel.was Neat and clean and comfortable located in a good place But absence of a restaurent took away all the fun .there was not dental kit or shaving kit available in the room service . The AC was not up to standards and the TV was a desk top monitor . For what we pay online we have other options with good amenties
- Rajendran (6/5): Pleasant - Location is awesome AC is not working , the staff told it will( AC compressor )work in 5 minutes, but it never worked. The room is are clean upto 7 feet height, beyond it’s dusty , same in bathroom door. While checking out, I inform the front office , about the above issue.
- Adheshwar (2/5): worst stay ever - worst stay no charging sockets ,bad rooms
- Keyam (4/5): Disappointing -
- Murugesan (2/5): worst not worth for their service from security to receptionist to room boy u have to beg them to get basic amenities - no proper reception staffs,, morning one staff will tell one thing n later the next staff will come n tell that this is not their hotel policy.. u have to beg for towel, soap, bed cover and pillows… they will clean the room but only arranging the beds remaining floors and bathrooms we have to clean such a worst experience… their only aim is to collect the money…
- Priya (6/5): Pleasant -
- Aejaz (10/5): Exceptional -
- Mallapuram (5/5): Without upgrade it would have been horrible - No breakfast provided, room allotted was damp. Room allotted through website was not good. Had to pay separately and get better room.
- Mohammed (10/5): Exceptional -
- Das (1/5): Bad - Room service is very poor.Comode is very is uncomfortable.Nobody care for guests.Hotel take in advance so that guests could not leave. Wash room is very dirty . Comode should be changed.Bucket and mug is also dirty.On request they could not change.
- Malai (10/5): Exceptional -
- Call (10/5): Exceptional -
- Sathishkumar (1/5): Bad - The booking not confirmed from the hotel . i was booked through online but the receiptionist said there is no room available.
- Lavanya (2/5): Very poor -
- Praveen (1/5): Extremely atrocities experience - Nothing was good Totally worst experience
I was forced to pay 60% as advanced though the site where the site says pay at hotel
2. The room was totally messy, no additional pillows were available
3. We asked the door mat in front of the bathroom but it was given so late
4. Plates given were extremely dirty
5. A water bottle extra wasn't available
6. The AC remote isn't working at all
7. The switches were not working, I needed to press the button for a long-time to get it to turn on
8. The commade was a baby one. It is meant for kids
9. Totally a worst experience.
10. Not worth the money
- Anand (8/5): Very good - The Room was specious and clean The tv is too small and had no remotes we booked for 2 persons but soaps and toiletries was provided for only 1 person. AC was Old one won't work properly somehow it managed to keep an good temperature. Check in should be let in on time otherwise the hotel is awesome for stay and very decent
- Abhijit (7/5): ok - location and cleanliness people are not professional. did not receive my bill on checkout. i was told bill will be sent by mail or whatsapp but never did so.
- V (1/5): Bad -
- Anirban (8/5): Very good -
- Manjunath (2/5): Very poor -
- Padmaja (1/5): Bad experience...not value for money..non maintenance - .Room was not cleaned before check in..... toilet flush didn't work...there was glass pieces around in the room...no intercom facility.... receptionists were very unbothered about our issues.... too expensive than other boutique hotels around...no breakfast available... horrible experience
- Lala (8/5): Very good -
- Satyabadi (7/5): Good -
- Jegadeeshwari (7/5): Good -
- Mohan (9/5): Superb -
- Vasudevan (1/5): Bad - Cleanliness was nil and service was extremely poor i didn't like anything about this hotel. Not worth the money, cleanliness was nil, i was afraid to go to the washroom. The staff had a very bad attitude i felt.
- Anoop (5/5): Passable -
- Anonymous (10/5): Exceptional - good location
- SanjayL66 (2/5): Worst hotel - Pathetic hotel, arrogant staff, miserable facilities
The air conditioner was full of noise while night
No toiletries in the bathroom and worst of all giving tea or coffee and sugar with spoons to stir
Worst hotel in my experience so far
- Verified traveler (6/5): fine for a night - We stayed here for one quick night as we were traveling on. It was fine. The included breakfast was eggs and toast delivered to your room. The staff was friendly
- Vishugaddi (4/5): Not Safe for Women, Pathetic Rooms - It was worst ever hotel experience. Such a Bad room and bathroom, there was continuous noise or Generator sound during the night and when complaint to manager he was not responsive (Manage Name - Jiva). Labor guys were drunk in the night and it feels very unsafe for women during night. A genuine advice, AVOID this hotel.
- angebee (2/5): Terrible choice for international travellors - When booking this hotel, my partner and I who are not married saw that couples need to produce a marriage certificate on check-in.
I do understand cultural differences are to be observed when travelling outside one's own country but a marriage certificate is not something that most people take with them on holiday.
Perhaps this hotel is best left to the locals
- Krishnaprasad_88 (10/5): A Friendly hotel to stay! - A nice hotel to stay in Pondicherry. Friendly behavior of staff is impressive.. But the check in time can be made flexible for the travellers convenience.. Very much Enjoyed the stay with the family..
- 332piyusha (6/5): Poor hospitality - The hotel is clean but the hotel receptionist are very arrogant and do not know how to talk to customer and how to treat the customer. Even, I asked that I want to talk to manager and they refused. They are not professional. I asked extra soap and extra towel for my kids and they denied as well. In room the hot water cattle are there but no cups. Every thing you have to ask, Telephone line is not working, to get any thing, I have to call a particular mobile number. I will not recommend this hotel for stay.
- Verified traveler (6/5): - The rooms were overpriced. The position is quite far from beach.
- 114varshas (8/5): It was a very good stay - It was a very good stay. So comfortable and clean. Staff members were helpful. Prefer to take front view room, as back side rooms were to compact without any view.
About the hotel is very near to Rock Beach :)you can walk through the markets nearby
- YogeshMistry (8/5): Overall experience is good - Hotel is near by to Beach Rd. rooms are good. Room cleaning service needs to be improve. They order breakfast from A2B as there is no restaurant.
One bad experience during my visit "They didn't clean room during whole day, when i reached hotel in evening after site seeing they started cleaning, even they informed me that due to full occupancy they don't have towel and i have to wait till next morning to get towels which is really surprising for me. After arguments with them finally they managed to get towels.
- BrianR409 (8/5): Clean & pleasant modern hotel - After a dreadful first night in a 'heritage' (no comfort) hotel, we looked for somewhere clean & modern. Fortunately we found the Lotus, for less money & better in every way. The reception staff's English could be better & the Wi-Fi does not work in rooms however. We were fortunate to be given a room at the rear, away from the traffic noise. Incidentally, Puducherry is a small town where drivers are, if possible, more manic & more prone to lean on the horn than anywhere else we stayed. The location of the hotel is very good, with the beach within walking distance on one side & the main road North out of town on the other. There is a beer shop at this junction, very important after exposure to the local traffic. The only other downside was a lack of ventilation, making the bathroom rather smelly but many Indian hotels are built this way to keep out noise & hot air. Breakfast is served on a tray in the room. There are also a table & chairs to eat it off, a very useful feature here.
- giriTripz (6/5): Great Location, best for couples but not so good room for Family - The Hotel is situated at Ideal Location, short walk of 1Km to Rock Beach and Promenade, It is also close to lot of nice restaurants. But rooms are tiny, Not suitable if you are travelling with child 8-12 years as room does not have place for extra bed ( the reception did not even bother to ask if we need one) and bed being of average size was difficult to have quality sleep for all 3. When they charge so much extra for child, the rooms should atleast have provision for separate cot and bed.
- muralimanoj2k (10/5): Suitable for business and family - This hotel is suitable if your priority is only for a day stay and move. Simple and neat hotel, well maintained. Only 1km to beach. Budget hotel with necessary amenities. Rooms are well sealed to avoid road noise.
- utsavdante (2/5): Poor comfort - I stayed here for 1 night. The rooms are small and stringent foul smell appeared all the time. Staff response is very slow to all queries. Washroom was not cleaned when I checked into room, upon repeated 2-3 follow ups same was done. Foul smell in the room was not dealt with. Request to fellow travellers to avoid stay here.
- Thevi06 (10/5): Nice budget hotel and helpful staff (Mr Anbu Kavi) - The hotel is clean and well maintained. Not far from beach / shops / ashram. Can be accessible by auto easily. The hotel just situated near to main road and some shops around. The hotel staff Mr Anbu Kavi has been extraordinary helpful during our stay and polite is handling all our needs.
- Sorna (10/5): Stay at Lotus - It is well and good
- srimann2015 (10/5): Exceedingly helpful staff and luxurious facility - Bathrooms were neat and the bed linens were spot on
Every time they made up the room it was so meticulous and neat....
Staff even during the night were up and helpful
I have been to a number of facilities, this kind of an accommodative staff is quite unique
- Krupabn (8/5): Nice hotel but can get expensive - The hotel is clean and maintained nicely, Near to beach and many attractions in pondicherry. They do co operate for early checkin and late check out but the price you pay for that is over the top so please plan duration of stay in advance.
- fededidi (8/5): Great location and view - Nice hotel a step to the sea , comfortable rooms with private toilette and hot water and wife ; some room with private balcony facing the sea. The staff kind and caring.Middle high price but also several type of rooms with different prices in base of dimensions and balcony view... but for sure comfortable and pleasing stay.
- Sherifa (2/5): Service boys were good, area very dirty - We did not like the area, cleanliness of the surroundings, wi-fi facility was not good, not worth for what we have paid.
- KK_280715 (8/5): Stay for a day.. - Well, started with check-in.. pretty strict with 12 pm timing... Can be worked upon...
Front desk staff are good, well behaved and helpful (got my car ac fixed). Rooms were clean and comfortable. Location is good in terms of market.
Overall a great place to stay..
- PriyaMenezes10 (8/5): Weeked getaway to Pondy - This hotel is pretty close to the beach. Though it does not have a restaurant there are lots of restaurants in the neighborhood. Rooms are small, clean and neat. Bathrooms are well maintained. Better to book accommodation through one of the travel/hotel booking websites to avail more discount.
- Verified traveler (6/5): - Enjoyed it
- banjara001 (4/5): Leisure - We stayed in this hotel in the month of sept.2016 the room allowed us was like a dungeon with no windows or ventilation the room smelled awful. They served no food even tea was hard to get. No parking space we had to park our car a block away without any security. Only good thing was its proximity to the Rock beach.
- 2008prk (2/5): Not Good to stay - Room is clean and rest room doen have need thing(no hot water) . staff are not good .. i reported to the hotel magement for hot water,but total wast off time . total i wasted one day in this hotel , I stayed 03-03-2016..totaly useless .
- Gopi_balaji (10/5): Excellent Hotel - I have been to this Hotel this month (October 2015) for my school friends get together. Rooms are neat. Staff are very friendly. Hotel staff have assisted us to hire bikes to roam in the town.Though there is no resturarnt attached inside the hotel, most reatuarnts and bars are walkable distance to the hotel.
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