Rotorua Citizens Club

Name: Rotorua Citizens Club
Address: 1146 Rangiuru Street, Rotorua, nz

Location: 1146 Rangiuru Street, Rotorua, nz

Star Rating: 7 Stars

Property Type: Motels

About this Property

Convenient Location and Amenities
Embrace comfort and excitement at Rotorua Citizens Club, just 4.4 km from Rotorua International Stadium. Enjoy the convenience of our restaurant, free parking, bar, and casino.

Relaxing Sun Terrace and Entertainment
Unwind on our sun terrace and explore nearby attractions like Kuirau Park. Engage in lively karaoke sessions and access our ATM for added convenience.

Modern Rooms and Recreational Activities
Indulge in modern amenities with a flat-screen TV and satellite channels in all units. Stay refreshed with fresh bed linen and towels provided in each room. Play a game of darts for a fun-filled experience during your stay.

Book your stay at Rotorua Citizens Club for a memorable and enjoyable experience in Rotorua.

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Darts
Karaoke
Private check-in/check-out
Shuttle service (additional charge)
Wheelchair accessible
Kid meals
Evening entertainment
Lower bathroom sink
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Key access
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Key card access
Bingo
ATM/banking
Television in common areas
Nightclub
Billiards or pool table
Snack bar/deli
Self parking (surcharge)
Offsite parking discounted rates available
Games
Housekeeping on request
Concerts/live shows
Private picnics
Wine release events
Reception hall
Casino nearby
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle

Rooms Available

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

4 Twin Beds
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Shared bathroom and towels
Practical - Rollaway/extra beds available on request
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 10 (10 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Shared outdoor bathroom
Twin Room with Shared Bathroom

This twin room features a shared bathroom, a tea and coffee maker and city views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Refrigerator
- Fan
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Standard Room, Non Smoking (Twin-Four Singles)

4 Twin Beds
Soundproofed room

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Private bathroom
- Heating
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

2 Double Beds OR 2 Queen Beds
Soundproofed room

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Private bathroom
- Heating
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
Standard Studio, Non Smoking

1 Queen Bed
Soundproofed room

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Private bathroom
- Heating
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Standard Room, Non Smoking (Single)

1 Twin Bed
Soundproofed room

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Private bathroom
- Heating
- Daily housekeeping
- Free WiFi
- Bedsheets provided
King Studio

Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Upper floors accessible by elevator
Double Room - Disability Access

Offering free toiletries, this double room includes a private bathroom with a walk-in shower. The spacious double room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Classic Double Room

This double room features an electric kettle, a carpeted floor, a flat-screen TV with satellite channels and city views.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shampoo
- Conditioner
- Accessible by lift
- Smoke alarm
Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

1 Twin Bed or 7 Twin Beds
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Shared bathroom and towels
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
Family Room with Private Bathroom

This family room features a tea and coffee maker, a carpeted floor, a flat-screen TV with satellite channels and city views. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shampoo
- Conditioner
- Accessible by lift
- Smoke alarm
Standard Double Room with Two Double Beds

This twin room has a tea and coffee maker, a carpeted floor, a flat-screen TV with satellite channels and city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shampoo
- Conditioner
- Accessible by lift
- Smoke alarm
Quadruple Room with Private Bathroom

This quadruple room features a tea and coffee maker, a carpeted floor, a flat-screen TV with satellite channels and city views. The unit offers 4 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shampoo
- Conditioner
- Accessible by lift
- Smoke alarm
Queen Studio

The studio features a tea and coffee maker and city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
Single Room with Private Bathroom

This single room has a tea and coffee maker, a carpeted floor, a flat-screen TV and city views. The unit has 1 bed.

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shampoo
- Conditioner
- Accessible by lift
- Smoke alarm
Studio - Disability Access

Providing free toiletries, this studio includes a private bathroom with a shower. The studio provides a tea and coffee maker, a wardrobe, heating, a TV with cable channels, as well as city views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
Classic Studio

Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Satellite channels
- Upper floors accessible by elevator

Guest Reviews

Tua (10/5): -
Hiria (7/5): - Location Wi-fi password had to get this from the bar. Would be helpful if its in the room
James (4/5): - Big Comfy beds Arrived and room was old musky smell..Fan in Toilet wasnt working, Staff were grumpy, even double charged me for taking cash out for their raffle... Pretty disspointing after spending alot of money behind the bar.
RD (1/5): didn't stay - no nothing i left with out using ant thing as it was not up to my standards and i found somewhere else that was very nice
pat (4/5): A bit disappointing that the club has let this facility get run down. - It was central and very quiet The lighting in the bathroom was very poor over the sink. The carpet is really yuck. The sink tap would stop running for a period of time. I will not stay there again
Bev (3/5): Would not recommend. - Lift out of order. Where to have breakfasts!! Place was dark and closed up downstairs. Only saw 1 staff member on 1 day to ask if I needed anything.
Bruce (3/5): -
Ken (2/5): -
Ken (1/5): What stay, no room at the inn - They lost my booking. No room on arrival. Kept my booking
connie (8/5): -
Susan (8/5): A good comfy stay and right in town. Great value for money. - I stay there often. its a good basic room and great value. Staff are excellent and do their best to make you feel, welcome. Just the fridge is a bit small. They provide a fan for the summer nights. the fridge is very small, couldn't fit in a lemonade and a bottle milk
Heemi (7/5): - Location Needs upgrades but was fine
YUN (7/5): -
Tui (8/5): - Quite The Sulphur smell from kuirau park
Pamela (8/5): Excellent location. My plane delayed, missed one night and they didn't charge me! For the price, it's fine. - Can't beat the lactation. !! Carpet, water pressure and issue at times.
Hillary (6/5): Convenient - We did not eat at the venue. Pity the lift was out of order. lugging our bags up the 23 steps was a pain
Judy (6/5): It was a convenient location and Comfortable bed. - The bed was really comfortable with lovely fresh sheets. Cleanliness of bathroom No milk in fridge or on bench for tea or coffee. Asked downstairs staff, none available.
Roshan (5/5): - Smell was coming from the toilet
Parmar (10/5): -
Yvonne (10/5): Value for money. - We didn't have breakfast. Everything was great.
LIERNI (8/5): Buena ubicación - Ubicación
Jennifer (10/5): - Tanya (manager) was truly awesome! We had our rental car stolen right out if the car park and she went above and beyond helping us report to police, get all our passport paperwork printed, offered the night stay for free, and was just so so helpful! 100% recommend!
Helene (5/5): -
Srivatsava (7/5): -
Egor (7/5): -
Michael Angelo Orineo (5/5): - Nearby Rotorua lake and City Centre. Few minutes walk. Place is quite old. Comes only with a stand fan with a ceiling fan that doesn't help much.
Maria (6/5): - A prop del centre i dels restaurants, personal amable, aparcament gratuït. És molt antic. Podria estar més net.
Elizabeth (8/5): Overall the location is brilliant, staff really friendly and helpful - We arrived on Xmas day after 4.00pm, the room was spacious, tidy, clean. The room was big, the bed was so comfortable. Big coffee drinkers, awesome variety of beverages. Staff were helpful, supportive and a pleasure to deal with. It was a small matter, went to have a shower and noticed there was another person’s hair on the floor of the shower cubicle.
Thet Thinzar (9/5): - A great location and a reasonable price. I booked a private room for 2 persons (my brother and I) and we got a room with 4 single beds. Would be a good value of money for a family or a friend group of 4.
Mariana Marquez (5/5): -
Felicity (5/5): Decided to cut our stay short - Location was very central. When we checked in we were made almost to feel like we were inconveniencing the staff, and rushed through - there was rubbish in the bin in our room, only one set of plugs by the tv and the bathroom had hair in the drain. Shared bathroom not much better. When we later went and got the wifi password it was a different staff member who was a bit more apologetic that we didn’t have any information given to us. They did provide fans but the rooms were quite stuffy and we ended up leaving a night early.
Santiria (10/5): - Central to everything, room had all we needed, good place stay if to far drive home, staff was great, 11am checkout Had disabilty room 2 no noise or traffic
Craig (1/5): Don't ever stay here - go somewhere else, there are plenty of Rotorua options - I liked leaving the next morning. Terrible example of hospitality - we arrived and were treated like we were an inconvenience by the female staff member who was also running the bar. She was rude, condescending and awful and the only reason we didn't walk out and go somewhere else with our money was due to the fact we were afraid we would get charged anyway by Booking.com. We would never stay here again due to her service and we would like to see this venue removed off this platform - if you don't want paying guests - close your doors you awful woman.
Cherie (10/5): -
hawkes (8/5): good - location no AirCon
Liz (10/5): Great location great hospitality from staff - Location was ideal Nil
HILTON (9/5): -
Cheryl (3/5): Not recommended. - Central location. No facilities. Restaurant closed. Reception closed and had to ring to organise check in. Limited storage space for suitcases. Lift very unreliable. Nowhere to hang towels. No crockery or cutlery. No bedside lights. Dismal.
Peter (3/5): Mostly minus except for the location - Location The bed was pure springs. I had to attempt to sleep on the blanket.
DMRO (8/5): -
Adélaïde (8/5): -
Norberto Singian (1/5): Very Bad Business Deals - Nothing They didn't give what we've booked instead we pay more additional $20 because they said you booked us in the wrong room they are giving us 1 single bed instead of 2 single beds and because we don't have time to look for another accomodation and we don't have choice that time we grab and paid $140 for a queen size bed instead of paying $120. for a single bed and we're squeezing on it. And no microwave or common kitchen to cook even if they have nobody to show us. I won't recommend this accommodation to others.
Charmaine (9/5): - My family & I liked everything about the place 🙂 Hot water was NEVER HOT. Other guess we're complaining amongst themselves,that the hot water 💧 is cold.
Raewyn (10/5): - The staff were amazing Nothing the atmosphere was great
Wong (2/5): - Room not clean/ bathroom had bits of hair Very outdated looks like a gang pad from outside.
Derek (8/5): -
Kaye (10/5): Enjoyable - Close to everything Friendly staff
Frances (6/5): - Accommodation was close to all our needs. Booking in staff person wasn't particularly helpful. Rushed an 80yr old thru room and keys procedure, advised using two flight of stairs instead of lift, (lucky we met a guest who said it was ok to use). No password for Internet. No info about dinner or breakfast booking.
Mariana (6/5): - The room was ok for our purpose of somewhere to sleep although the price for it i believe is a little high. The room was very cold and it took a few hours to warm it up with the little heater that is available.
Megan (7/5): - Lovely welcome from the staff, beautiful bistro meal
Hiria (7/5): - Venue- central to everything,didn't need to use our vehicle Lots of entertainment downstairs eg- tv's to watch rugby,karaoke Accommodation- soundproof Only 1 key available for our room
Tracey (8/5): loved it met some great people - was just what we needed for a getaway staff could of been more hospitable quiet grumpy
William (8/5): Tino pai/ Great - Loved my stay. Everything was great. Great location close to Everything in town Not applicable
Toni (5/5): When we first arrived at the property we ciuldnt get into the place. A member of the club had to let us in. There were n - The location The staff member we first met.
Ricky (6/5): Pleasant -
Thomas (3/5): Bedroom was not suitable. No hot water. Mirror was positioned for someone wheelchair based. Open sho - Nothing No hot water. Luke warm . Was given a disability room with all features for a disabled person.
Matthew (5/5): Passable - The bed was ok lighting dull
Angela (8/5): Very good -
Sandeep (10/5): Exceptional - Room's
Ohlson (10/5): Meal was fabulous - Everything was so greatly appreciated thanking yous soo much
Sureshbir (6/5): Pleasant -
Walker (10/5): Always happy to chill out in Rotorua when the opportunity arises...kuirau Park Market is handy as we - Kia ora.. Dinner was excellent , the kitchen and bar staff were very friendly and the nights🌙 entertainment was enjoyable 😉 we will definitely book another stay in the near future...ngā mihi nui ki Rotorua hospitality Nothing at all
Ruhia (10/5): Exceptional -
Barbara (10/5): - It’s great location But noisy at night
Emily (8/5): Very good -
Pa-ora (10/5): Exceptional - Close to Rotorua marathon start line.. No fuss room.. Close to entertainment and restaurant within facility ....
Dianne (10/5): - Its uniqueness to us was it is just 5 minutes away from The start line of the Rotorua Marathon. Our meal on the evening was fantastic. My steak. Compliments to the chef was perfect. 10 out of 10. As was my daught n laws lamb shank. Her favourite just fell off the bone. Great service. Lovely comfortable room. All in all a fabulous place to stay. Definetly recomend to our friends. Cheers. Dianne Hustler
Verified traveler (2/5): A bizarre experience - Another guest and I arrived at the same time to a sign on the locked door giving us a phone number to call. Several minutes later someone drove up to let us in. The beds had clean sheets. There was a kettle and coffee packets. There were used towels hanging in the closet, an old beer in the nonworking refrigerator, thick dust on the fan. I was told to use the men's bathroom which had part of the ceiling falling down and streaks of water damage. Its ok, she said, there's no one else here. Truly, the other guest and I were the only humans in the building. No staff, no security, no front desk, not one employee in the building, and no telephone in the room. This place shouldn't even be allowed to offer rooms to the public.
Deanna (9/5): Absolutely awesome! - Convenience of being in one place, our room, restaurant, and entertainment.
Xiaoyang (9/5): It was good -
Stevie (8/5): - Love how close to eat street they were. Can smell the street from here. Convenient for our needs. Comfy clean bedding
Waldemar (8/5): Very good -
Josephine (6/5): - average
Sio (7/5): Good - The price and check-out time are inconsistent with what is listed on Booking.com, and no one from Booking is responding for assistance.
Carolyn (6/5): - We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you
M (6/5): Good stay - It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
Chontelle (10/5): Exceptional -
Ruri (6/5): Pleasant -
Teresa (7/5): All in all it was great - Great Found plastic bag down side of drawer with cut hair in it.
Albert (6/5): Ill be back - The whole place is a good venue
Thomas (10/5): - Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Donald (8/5): - It was unfortunate that the access to the accommodation on the Sunday evening on which we were arriving was to shut at 7:30pm- fortunately someone phoned us to advise of this! On the following Friday evening the music entertainment kept us awake until 11.15p.m. Apart from the above we were quite happy with the accommodation.
Bianca (6/5): Pleasant -
Patrick (7/5): Good -
Mónika (9/5): Good location, nice atmosphere, friendly people. - Great location, friendy staff. I loved the club, very nice people, I wish we had more time just being there and listening more karaoke, I loved the atmosphere! The room was not clean, (not my) hair everywhere.
Bernadette (10/5): - Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Kutia (6/5): Pleasant - It was just rite for our needs No comment
Rochelle (6/5): - It is a cosy warm pl to stay
Miro (5/5): Overall it was nice - Didn’t have breakfast The noise from the road
Marlene (10/5): club for the locals ,welcoming to the traveler - Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Kenji (6/5): - Not bad for just staying.
Galia (7/5): Good -
Trieu (7/5): Good -
Susan (5/5): Staff are good, venue is Handy and price is very good - Room was very stuffy and very hot, the fan did little. The water taps don't flow very well and shower got cold very quick. Plenty of tea sachets thankyou. Tv was a pain to get working I am not tech savvy an prefer just being able to turn a telly on. I got eaten by night bugs even though I closed window on arrival Maintenance. Money needs to be spent
Gerard (5/5): It was adequate, just, but you get what you pay for. - I was not aware that breakfast was available. The lighting in the bathroom was very dim. No bedside lights, ceiling fan appeared to be on permanently , one of the cups had a big chip on the lip, exactly where a right handed person drinks from. Couldn’t use the TV as it was a new smart TV and there were no instructions on how to use it.
Allan (6/5): - We only had one problem and that was the heat, there was no air conditioning. Two fans in a room of seven and one of the fans was broken and wouldn't stand on its own. Everyone had to sleep on top of the blankets.
Becky (3/5): Poor - Room was clean Room was unbearably hot.
Julie (6/5): ok, basic accommodation, - Location - very close to everything needed, plus on site parking Room was a little more basic than expected, room not serviced for 2 night stay. It was more "backpacker" than hotel
Kristine (7/5): Good -
Ryan (7/5): Good -