Best Western Plus White Horse Hotel

Name: Best Western Plus White Horse Hotel
Address: 68 Clooney Road, Derry Londonderry, gb

Location: 68 Clooney Road, Derry Londonderry, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation and Dining Experience

Award-Winning Restaurant and Leisure Centre
Indulge in a culinary journey at the 68 Clooney Restaurant, offering a modern British menu with seasonal delights. Unwind at the leisure club with a large swimming pool, fully equipped gym, sauna, and steam room.

Centrally Located for Exploration
Conveniently situated for discovering North West Ireland, the hotel provides easy access to Derry's historic walls, the North Antrim coast, and the picturesque Sperrin Mountains.

Modern Comforts and Amenities
Enjoy comfortable rooms with tea/coffee facilities and sleek modern bathrooms. Free parking and Wi-Fi add to the convenience of your stay at Best Western White Horse Hotel.

Book now to experience a perfect blend of luxury, relaxation, and exploration at our family-run 4-star hotel.

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Kid meals
Evening entertainment
Outdoor furniture
Fruits
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Key card access
Broadcast Live sport events
Aerobics
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Private picnics
Wine release events
Reception hall
Japanese garden
Secured parking
Health or beauty spa nearby
Swimming nearby
Vegetarian menu options available

Rooms Available

King Suite with Bathtub

The suite provides a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Double Room with Sofa - Non-Smoking

The triple room provides a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Double Room with Walk-In Shower - Non-Smoking

The double room offers a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Shower chair
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Presidential King Suite

The suite offers a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Deluxe Room, Multiple Beds, Non Smoking

1 Double Bed and 1 Twin Bed
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Iron/ironing board, safe, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
Suite, 1 King Bed, Non Smoking

1 King Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Iron/ironing board, safe, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
Deluxe Double Room

The quadruple room features a tea and coffee maker. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Deluxe Twin Room

The triple room provides a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Twin Room

The double room provides a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Double Room

The double room features a tea and coffee maker. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access

Guest Reviews

Thelma (9/5): -
Ruth (9/5): I would return - Comfortable, cosy, and very relaxed. Staff very friendly. Very comfortable beds, clean bathroom, GREAT shower. We had free access to the jacuzzi Food was good but so very expensive Far out from town but we knew this in advance.
Heather (10/5): - It did what was advertised
Svetlana (8/5): -
Donna (10/5): - Great location, outstanding food and exceptional service. We would highly recommend this hotel. Nothing
Peter (8/5): -
gregory (9/5): great - everything staff especially friendly bar and restaurant service supurbservice not a lot maybe slightly expensive breakfast on web £10 in hotel £13.50
Lynz88 (4/5): - Food was ok Very run down rooms
Neil (10/5): - Evetything Nothing
LILLY (8/5): -
Mary (10/5): -
Mary (10/5): -
Ross (10/5): -
Martin (5/5): - The staff were great,especially the bar staff. The room view was looking at an old run down shed,the tv had no picture,the wifi wasnt working and the toilet seat was broke.room was basic enough.
Heinz, Li (8/5): -
Jenny (9/5): -
Hope (8/5): Great - Great 👍
Ciara (8/5): Great for what we needed - We stayed here as it was near kingsbridge hospital so it was good to be near that. The hotel itself is remote in terms of you couldn’t really just go for a walk you’d need a car to go around the area. All staff we spoke to were great, especially reception she was so nice. The food in the restaurant was excellent for dinner and breakfast Quite tight walking with a buggy to and from room, mainly around the bend to enter corridor then when fire doors are closed it felt like an obstacle course getting through them with the buggy and bags
Kenneth (6/5): Adequate hotel with excellent reception. - Restaurant was good. Room was adequate. Spa not used. Reception excellent. Room was adequate but not luxoury. Swimming pool water appeared cloudy therefore not used. Location is difficult to reach and therefore we found hotel hard to locate on arrival in Londonderry.
karla louise (8/5): -
Emma (9/5): -
Stuart (10/5): -
Kevin (8/5): -
Kristina (3/5): Don’t think I’d stay again - Reception, Bar and restaurant were clean. Room wasn’t great, very dusty. First night we were woke at 4am to 6.20am from a woman screaming next door. Beds so uncomfortable.
Sophie (7/5): -
Rachel (10/5): Lovely - Lovely friendly staff and clean Location and staff were very friendly
Anna (8/5): Friendly staff, comfortable room and delicious food. - We enjoyed our stay, room was comfortable unfortunately you dont have any views out the window. But we had a fabulous evening meal and breakfast was delicious, fresh food and warm. The outside of the hotel in my opinion is a let down it looks dull and the car park had broken glass which just doesnt look the part for what the inside offers.
Julie (10/5): - Clooney suite beautiful and breakfast it’s class Longer to check out
Hardip (8/5): -
Mrs Maria (9/5): -
Joe (10/5): -
Jennifer (10/5): Lovely stay with family - Very clean, friendly staff food was excellent & the pool was fantastic for the kids Nothing
Dianne (8/5): Comfort and ambient atmosphere made our stay pleasent. - Great food and staff were friendly
sadia (10/5): Pleasant stay - Had a pleasant stay. The hotel was clean, the staff were helpful, and the free car park was a great bonus. Just note- it has not lifts so probably not wheelchair friendly
Colm (9/5): - The hotel is beautiful, bright and clean. The staff are so polite and helpful. A wonderful experience to stay there.
Gbadebo (10/5): -
Mary (10/5): Another wonderful stay at the Whitehorse once again . Cant wait to return -
Anthony (10/5): Comfortable - Comfortable bed, warm and clean room with complimentary bottles of water. The water in the pool was a little cooler than I would have liked and I think the outdoor jacuzzi is a little overpriced.
Andrea (7/5): -
Valerie (6/5): - Lovely staff. Surroundings good. Very basic bedroom for £120.. disappointed.
David (6/5): -
Savoia (8/5): -
Rebecca (10/5): Extremely comfortable and welcoming - I like the in house facilities A bit far away from city hard to get taxi home
Mcadorey (9/5): - Food good got tub fab shopping great 💐
Mike (7/5): -
Hastings (10/5): - Lovly wee Hotel an the stuff were unavaiable csnt wait to go in a few moths again
Jenny (6/5): - The rooms were clean and well furnished Rooms were very warm and the only way of cooling was to open a window.
Ciaran (4/5): It’s a nice enough spot very hard to get a taxi to come out of the city to collect you was a funky smell in the rooms, t - The bed and breakfast were nice It was okish staff were nice
Caolan (8/5): -
Sophie (1/5): Not what we expected - It was quiet WiFi didn’t work , no smart tv in the room
Terence Wella (8/5): -
Leanne (5/5): - Room was spacious and The food at dinner was lovely Facilities are dated, Pool was freezing, you have to book a specific timeslot and pay extra for the jacuzzi, service at dinner was very slow and I didn't think the breakfast was great. Although the room was clean our bathroom bin wasn't emptied from the previous guests... first I've came accross that in a hotel.. all in all don't think I would stay again
Aimee-lee (5/5): -
O (10/5): -
Alistair (10/5): Great hotel, friendly, well-run. - Very pleasant amenable staff at the desk and behind the bar.. humoured us by making mystery shots that became progressively more adventurous. Nice room.. comfy bed, good water pressure.
C (9/5): Unadulterated fun - Had a great stay for my daughter’s birthday. Room cosy and lovely decor. Pool was nice and quiet. Nice swim. All staff are so friendly and had a great dinner in the restaurant. The band in the bar were great. So much fun! Bar Manager and staff great craic too and made our stay unforgettable. Breakfast was good. We will be back. Thank you all. Great hotel! The exterior of the hotel could be improved with some grass sown down on the bank behind the car park. This was the only thing I think could be improved as everything was really good and the first impression shouldn’t taint how good this place is.
Euan (10/5): -
Amy (10/5): It was ok wouldn’t stay again for the price - Big rooms Dinner overpriced with the expensive steak being very fatty. £155 a night with no breakfast included is very disappointing and incredibly overpriced
Anderson (10/5): - Staff were so helpful hotel was spotless facilities where great. Had a great night's sleep comfortable beds very quiet. Food was lovely too. I loved it all from start to finish
Amanda (8/5): - The revovations are a huge upgrade and it will end up a fab place. Staff we lovely and the food was incredible really really lovely. We would definitely return and will keep an eye for completion of renovations. Obviously the renovations do take from it but totally understand. Rooms are lovely but awfully warm we slept very poorly down to the heat. The leasure facility are a let down but presume they are part of future renovation plans. The outside doesnt have massive kerb appeal but again presume thats all in the plan. We werent made aware of the renovations before checking in
Mary (10/5): -
Joanne (8/5): -
Elizabeth (9/5): - The staff were very helpful and friendly the hotel was clean and the bar food and breakfast was very good.
Hayley (9/5): -
David (5/5): -
Marcella (9/5): -
Shirlow (5/5): - Great room Dirt on the room floor Broken shower door Restaurant options were poor. If you dont want to have a 2 or 3 course meal there nothing for you. Not so much a spa facility and a kids pool party
Monica (6/5): Okay in a pinch! - It was quiet at night and a good sized room. Bathroom was nice Pool was cold. Spa was okay. Didnt feel like much of a special serene space. Breakfast could be better but as expected for the type of hotel
Crippy10 (10/5): - The bar Spa was fully booked
Geradine (4/5): -
Niamh (7/5): Overall nice hotel - Good location, food was lovely! Having to pay £30 for 30mins in the hot tub seemed a bit much especially for hotel guests. Fair enough peak hours/busy days but no one else was there when we were and during our 30mins it started raining and there is no shelter over the hot tubs
Ji. (10/5): -
Sandra (10/5): -
Ian (5/5): -
Trina (10/5): -
Robert (9/5): - Really nice hotel, large warm room with a super large bed and comfortable chairs. A large walk in shower with good hot water. Good restaurant with food with an Eastern flavour. Restaurant staff were tremendous. So helpful towards our handicapped friend. Absolutely lovely dinner experience as a result. Very highly recommended.
Hugh (10/5): -
Rina (10/5): - Great hotel! The shower / wet room. It was uncomfortable and very difficult to regulate water temperature
Stephen (10/5): -
Daley (2/5): Won’t be back - The bar was nice. That was it It was extremely run down and dilapidated. It reminded me of an old leisure centre. For the price it was really really disappointing
Aisling (3/5): - Room was comfortable but unfortunately our view of planks and tin from the outside wasn't really what we imagined for our night away. Unfortunately when we arrived we found the building from the outside looked run down and did not live up to pictures supplied here on this site. When entering the hotel we discovered it was in the process of being renovated. The lobby was cold and uninviting. My husband and I were away for just one night and had I known of this I would not have booked this hotel. We where not informed of this. I arranged late checkout as we had reservations planned elsewhere for 1pm and didn't want to wait around. Had we not had plans I wouldn't have stayed any longer. Unfortunately we felt taken advantage of with the lack of clarity in regards to the renovation work. I had messaged this hotel prior to arrival explaining we were looking forward to staying there.
Daniel (9/5): -
Dylan (10/5): -
Brenda (10/5): Be - Great family hotel very attentive from bar to restaurant and to accommodate needs if needed for the room Nothing much I didn't like besides early checkout
Lisa (4/5): - Breakfast and coffee was very good . The shower in room.was good The room was small , the bed was uncomfortable, the leisure centre was worn out , maintenance going on in hotel , was just poor quality and not relaxing and would not think it should be a 4 star..
Nigel (7/5): Quiet location, friendly staff, gym and some areas tired. - Quiet location. Gym, pool included. Gym acces included in price, but a lot of the equipment in the gym is quite 'tired' and certainly past it's best.
Noelette (7/5): Pleasant and enjoyable - The staff were very friendly and helpful My family got food in the restaurant and it was very nice and piping hot. The floor in the toilets were very slippery when wet…i nearly fell over
Jomon (10/5): - Atmosphere, staff are simply amazing
Caroline (10/5): Verry pleasant stay and friendly attentive staff. - Breakfast was the best I have ever had anywhere I would have liked a hand held shower in bathroom and more heat in radioator.
Jack (8/5): Overall decent hotel staff very nice - Staff very nice Bar closed early No facilities for children under 5
Sadlier (8/5): -
Rachel (9/5): Very nice and friendly staff -
lisa (5/5): -
Sean (8/5): - Nice upgrade to room thanks All good
Jamie (6/5): -
Megan (6/5): -
Atkinson (10/5): -
Sean (10/5): Recommended - Staff really looked after us Enjoyed the gym and sauna, great
Donna (10/5): - Thoroughly enjoyed our stay the room was excellent, lovely and clean a good size for a family and the shower was first class the food was amazing the staff were all excellent.. big shout out to Alastair the bar manager..he made our stay extra special !! Only issue I had is we didn't boook longer..will definitely be back !!
Mark (4/5): Accommodation needs renovation - Bar and food Sauna is a health hazard!