Corporate Keys - Freshwater Place

Location: 1 Freshwater Place, Melbourne, au

Star Rating: 7.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Face masks for guests available
• Free wired internet
• Internet access
• Japanese garden

Rooms Available

• Luxury Apartment, 2 Bedrooms, Balcony

  1 Double Bed and 1 Queen Bed

  1237-sq-foot soundproofed room, balcony/patio with city views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - 42-inch Smart TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, bathtub or shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and laptop workspace

  Comfort - Climate-controlled air conditioning and heating

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Toilet paper
  • Wheelchair accessible
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Balcony or patio
  • Separate bedroom
  • Bedsheets provided
  • Smart TV
  • Laptop-friendly workspace

• Premier Apartment, 1 Bedroom, Balcony

  1 Queen Bed

  Balcony/patio with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - 42-inch Smart TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and laptop workspace

  Comfort - Climate-controlled air conditioning and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Toilet paper
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Balcony or patio
  • Bedsheets provided
  • Smart TV
  • Laptop-friendly workspace

• Apartment with Balcony

  This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a washing machine, soundproof walls, a TV and a terrace. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Standard Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  This air-conditioned apartment features a fully equipped kitchen with a dishwasher, and oven and a microwave. It includes laundry facilities and a living room with a flat-screen TV, a DVD player and an iPod docking station.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  This air-conditioned apartment features a fully equipped kitchen with a dishwasher, and oven and a microwave. It includes laundry facilities and a living room with a flat-screen TV, a DVD player and an iPod docking station.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Premier Two-Bedroom Apartment with Two Bathrooms

  This comfortable light-filled 2-bedroom apartments has a full-sized kitchen including stainless steel appliances, gas cooking, stylish white stone bench tops and plenty of cupboard space. The stylish bathrooms have a European-style internal laundry and frameless glass showers with modern floor-to-ceiling tiles.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Gareth (6/5): -
• Ahmad (5/5): -
• Julianne (10/5): -
• Beazley (8/5): Good and convenient - Location Needed more towels for longer stay
• Kim (10/5): - Stay place Stay place
• Tom (9/5): Perfect location, great size, great amenities, great views on ground staff/reception staff super. - Loved the compact yet spacious and well laid out floor plan of apartment. The hot and cold taps for the hand basin were mixed up…. Cold was hot and hot was cold…. Concertina door to block off laundry was absolutely jammed open! The floor lamp in the lounge did not work.
• Meinda (10/5): Beautiful room & perfect location with excellent city views! - The size of the unit was great and the location was perfect!! There were only 2 towels but the room had 2 large beds and a sofa bed, so if more people stayed there wouldn’t have been enough towels. The cleaners left items in the room and hadn’t made a bed, but luckily we didn’t need that bed… and the next morning the problem was rectified.
• Edward Chee Ding (7/5): -
• Adam (9/5): -
• Anastasi (8/5): Good... - All good...a little put of the way...long walk to City Having to wait for keys...
• Florian (10/5): Emplacement parfait accueil très chaleureux ! - L’appartement possède tout ce dont vous avez besoin , Nos hôtes était très accueillant et présent si besoin ! Nous sommes resté plus d’un mois ce fut parfait 🙌🏻
• jason (9/5): Will be back - Excellent location and room. All was fantastic
• Julie (9/5): -
• Tautiepa (8/5): - Location was brilliant TV - could easily upgrade to one that has casting option and better quality
• Smeaton (1/5): -
• Kelsey (10/5): Amazing apartment and location, will be back. - The apartment was stunning! Breathtaking views, incredible location. Had everything I needed for my stay. Was clean, quiet and very well maintained. Would return without hesitation.
• Arif (10/5): Exceptional -
• Chloe (7/5): it was lovely for location and price point for the week. - the location was perfect - we walked into south melbourne, east melbourne, the cbd, carlton, fitzroy, collingwood and more! the place was very spacious and the bathroom was very clean. the photos and layout of the place did not match up. there was no balcony or even a window we could open for fresh air from the outside causing our place to be stuffy at times. instructions for how to use the aircon would have been much appreciated as it was confusing to operate and we could not feel it.
• Karen (7/5): Great location - Location Water pressure in the bathroom sink is very weak. Not much in accessories, eg. No salt/pepper, glad wrap, paper towel, only 2 pods for 5 day stay. Toaster probably needs replacement, bit aged, and very basic facilities for an apartment. etc..
• Brad (8/5): Very good -
• DAVID (10/5): - Quite convenient while visiting Melbourne for business and leisure Look forward to stay again Sincerely
• Verified traveler (8/5): - The check in host was late and it was already a late check in at 4pm. The unit was clean, kitchen was good and location was perfect. However, the unit needed some upkeep. Doors didn't shut correctly, the laundry door couldn't shut, the outside door got stuck shut. View of the city was great but very little view of the water. Unit was easy to find and communication between the organisation was very good.
• Meek (8/5): No problem good location. Getting into the room could be made a bit easier - There was no breakfast. The location was pretty good When you arrive in a country at 8.am and can't get into the accommodation until 4pm in the afternoon not the best then they ask for $25 an hour if you want in earlier.
• Bronwyn (2/5): Very poor -
• David (7/5): Nice stay - Great location clean apartment no complaints Location
• Thierry (5/5): goof studio but hopeless service when problem,fix aircon,$25 /hour for early check in/out a rip off - good size apartment aircond is way too difficult to use ,need to program 5 times to set temperature and start again if you need to change. Have to wait over 2 hour for technicien to come to show how to use Aircnd,room was 31 degres when we walk in and impossible to change temperature without help. cant open window. check in 4 pm out 10am ,cos $25/hour for early or late checkout,end up to cost extra $150. No front desk ,so communucate per email or phone(receive about 25) get my deposit back 12 days after departure not 72 hour as it say.
• Robert (5/5): Passable -
• Taua (10/5): Perfect location, great views, comfy bed - Excellent location. Shops and restaurants downstairs and nearby. Across from casino. Easy to walk into the city and DFO. Apartment was great, with a beautiful view, it had everything, beds and pillows very comfortable Nothing
• Narmin (1/5): Dismal, disappointing and would recommend this booking manager - The location Very misleading in advertising, bathroom, toilet and balcony were not clean with cigarette butts, ash and drink spillage on the balcony. When raised with management, we were told that they will clean the toilet but no one came. Misleading in advertising so we got there to find we were not allowed use of the facilities, pool, sauna or gardens, there was no parking but after complaining, parking was arranged where someone helped themselves into the apartment while we weren’t there to drop off the fob. No instructions given as to where the parking facilities were or which parking bay, my daughter and I spent a near hour after an exhausting trip walking up and down the parking lot trying to figure out how to get out. Very disgusting service from Corporate Key. However the staff on site who are not employed by Corporate Keys were amazing and against their requirements, picked up their shortfall where they could. I do not recommend booking at this facility through Corporate Keys. Go through another property manager and if booking a non refundable, call the agent first!
• Helen (6/5): - Beautiful view from 27th floor but carpet was old and dirty and when taking a shower there was a huge leak on the carpet in the hallway. People at reception desk were quite rude as they acted for the people who owned apartments in the building not for the renters
• Susan (6/5): - We were on the 27th floor. The view was great at this height Location was good. Apartment was a great layout. Very comfortable and enjoyable
• Penner (10/5): Loved Melbourne - Suite, location and helpful front desk
• Iain (9/5): A very spacious and comfortable apartment which is right in the heart of the CBD. The booking staff were extremely helpf - Very spacious property and very centrally located. Price was a little bit high. It is important to note that it’s not a hotel
• Nicole (8/5): Very good - Communication between the person handing over the keys was difficult and took a while to understand.
• Nancy (8/5): Very good - Spacious and clean house, awesome location Kitchen was not fully equipped with essentials, oven wasn’t working properly. Not enough supplies like toilet paper, body wash, dishwasher tablets. Had to find ourselves making multiple trips to supermarket to get basic stuff.
• Fiona (8/5): Fantastic location, thoroughly enjoyed our stay - The location and the view The cleanliness of the apartment wasn’t great. I had to wash the glasses, plates and cutlery before we used them and because of that I began to notice other areas that weren’t very clean
• Kevin (10/5): Great place, great location. - Clean, secure and quiet. Excellent location. Apartment and building was well maintained. Not one issue at all.
• Anonymous (10/5): Overall, it was very comfortable and all basic appliances were provided, making it a truly comfortable stay. The washing - Exclusive, and yet right in the heart of the city; modern! Some fixtures, like pictures were not secured properly; we noticed one dropped off the wall when we came back from our first day out.
• Ellenah (3/5): Poor -
• Jayne (10/5): - This property was absolutely stunning. Definitely will stay again
• Leigh (4/5): Very disappointed how Corp Keys handled my complaint - Microwave flashing kept falling off when you opened microwave door and cupboard drawer kept hitting microwave flashing and did not close. This was never brought to our attention that microwave and draw was not working correctly. Also the Corp Keys never informed us that the front door was to be painted during our stay - we were advise by text if we don’t let painters in we would be charged fee and this would be taken out of our deposit. Do a better inspection before people come to stay
• Chris (7/5): prime location - Location was amazing and there was plenty of places to eat. TV had no remote so we couldn't watch TV.
• Gun-jaekham (9/5): Superb -
• Jeanne (8/5): Super bra läge med närhet till allt! - Riktig bra läge med närhet till allt, både sporvagn, bus, tåg och gåavstånd till Melbourne convention center och CBD. Mataffär finns mittemot komplekset och mer ekonomisk mataffär (coles) finns inom 10 min gåavstånd. Fantastisk utsikt till flod, stad och även havet kunde ses från lägenheten. Bra seng och kuddar. Lägenheten var ren och det fanns allt som ska användas i ett kök förutom äggkoppar och kryddar. Det fanns även diskmedel och två portioner tvättmedel för tvättmaskinen. Vid längre vistelse måste man dock köpa till exempel toapaper, shampoo/dusch tvål. Negativt är ljud från sporvagn och tåg som hörs från gatan och dessutom finns det ljud från hiss och från kylskapet som är lite störrigt. I övrigt ett tyst och säkert läge med snälla och hjälpsamma concierge. Vär uppmärksam på att det inte finns möjlighet för bagageförvaring i komplexet vid utcheckning men man kan hitta olika företag i närheten som kan förvara mot betalning.
• Naoya (10/5): - レセプションの対応が非常に悪い、特にレスポンスが遅すぎる。もう絶対に使わない。
• Hirschausen (8/5): It was fabulous, food, drinks, entertainment at our fingertips - The view from the balcony and the fantastic location. Having a parking space made available that didn't cost a fortune Apartment was a little tired and having to vacuum and mop floors before we left.
• Pooja (10/5): Exceptional - Great Location and Very Clean
• Reagan (8/5): Very good - Great location, reasonable pricing.
• Michael (4/5): Disappointing - Car parking was very expensive and this was not told to me I was also told we had a balcony which we never.
• Sai (10/5): Exceptional -
• Hwee (6/5): - This was our 2nd week booking. It was nice that Corporate keys allowed us to check out early from the first apartment to this one as the first was rather noisy being lower floor nearer to the river promenade. But housekeeping was careless with refilling amenities - no teabags, no toilet & laundry amenities; no sponge for cleaning dishes etc.
• Hwee (8/5): - Likes - cleanliness, location, checking, communication with corporate keys on check in , bed comfortable, sound insulation good, good WiFi Dislike - it’s a loft so gotta take steps down to dwelling from entrance , noise from promenade but luckily well insulated. Amenities - didn’t provide shampoo. Only a small bottle of body wash for one week accommodation . Carpet is old - need to change
• Dennis (8/5): - All good but poor TV and no Foxtel
• Jamie (8/5): Tidy business stay - Excellent live-in apartment. Note you need to arrange key collection as there is no hotel type reception. Couch and beds could be bigger but apart from that all very good
• Verified traveler (8/5): - Loved the location and it was quiet in the building, beautifully presented, but a couple of negatives - no tea towels in the apartment and the shower flooded the bathroom. Both were remedied promptly but being Christmas we were unable to contact anyone to sort this for two days, so the bathroom was an issue for longer than we would have liked. However the shower was sorted out promptly after boxing day. We were impressed and will definitely return. An egg slice/flipper or spatula would have been helpful to use in the frypan as would a pair of kitchen scissors.
• Jack (10/5): - Location is fantastic. Literally not I didn't like. Simple really.
• Dennis (10/5): Great - Ideal
• Sharon (10/5): - The property was well situated, easy walking to all public transport, shops, restaurants and cafes. The property was very comfortable and met all our needs. Bed/pillows very comfortable. Kitchen amenities were very adequate. Would have no hesitation staying here again.
• Verified traveler (6/5): - PROS: Kitchen facilities, location, feels more like a home. CONS: This is NOT a suitable property for short stay business travellers wishing to use amenities during stay (fitness/pool). Building management requires you to complete an induction before you can request access (and then make the request between 8pm-10pm). And you are required to do this for EVERY stay.
• Verified traveler (10/5): - Highly recommend - Corporate Keys staff were highly energetic & responsive. Would use again.
• Kathy (10/5): Awesome city apartment - Stayed here for five nights. Awesome apartment with fantastic views of Southbank and so close to fantastic restaurants. Within easy reach of shopping!
• Jackie (8/5): CENTRAL LOCATION HIGH END - Great central location right on the River Yarra and Southbank boulevard and right next door to the Crown Entertainment complex. High security entrance and all amenities in the unit you could wish for, comfortable beds, lovely bathroom products and extras, coffees, teas etc. Views to die for so very happy to enjoy being inside and exploring the area.
• Roy (10/5): Beautiful apartment right in centre of Southbank.. - Communication up until arrival was excellent. Was meet on site upon arrival at 7.30pm and given comprehensive explanation of ammenities etc (it was my first visit). Supermarkets very handy, so self-catering very easy - although there is a huge array some of Melbourne's best restaurants and cafe's in the immediate vicinity.
• Verified traveler (8/5): - Comfortable easy to find- centrally located- great views
• Sue (10/5): Great position. Close to Melbourne CBD. - Overall experience at Apartments was very good, a little confusing finding parking and entering the building. There were no light globes in either bed lamps. Very good position so close to Melbourne CBD. Would definitely recommend.
• Mark (10/5): Amazing View! - Corporate Keys - Freshwater Place is an amazing place to stay. The view was spectacular and the facilities were awesome. Check in was easy and they even helped out with a car spot even though we hadn't prebooked one. The room layouts were great. Supplies were good too, nice having a coffee pod machine. Could suggest having more than one dishwasher pod though. I could suggest a more thorough clean of the showers as there is mould around the outer edges but besides this everything else was great. Would definitely book again and recommend to others. The Crown Casino and bridges over the Yarra River are right at your doorstep, along with small eateries and IGA. Thanks for a great stay.
• Stephen (10/5): Great location - Really good stay. The gym is good, although the apartment complex has an annoying induction system that seems fairly pointless.
• Verified traveler (10/5): Great view of the Yarra River and near the CBD - The place had everything I needed during my stay at Melbourne. Good scenic walk to the CBD and other places nearby. Would recommen
• Duncan (10/5): Would stay again - Fantastic location, very close to tram and train station, or 20 min walk from sky bus station. Room nice and clean. Shane was very helpful
• Mark (10/5): freshwater place - great apartment in a fantastic location with amazing views
• barb (6/5): Convience to CBD - Have previously stayed at 1 freshwater but different apartments. This one on lower floor no view and a lot of outside noise unfortunately.
• Samuel (8/5): - Great location. Pool and Rec level amazing.
• Verified traveler (6/5): Fantastic Room - Questionable service - The room we stayed in was fantastic. Great views, modern décor, neat and tidy etc. Cheap parking was great. the only downfall was the service. We completed the induction for the pool/gym before our stay and was informed the key tags would be enabled upon check-in. Got up early the first morning to go to the gym and the tag hadn't been activated. Had to then wait until reception opened to have tag activated. Post stay I received an invoice saying that I had not paid for the accommodation which I had done through Wotif at time of booking, was informed this was an admin error. Also, it is now 7 days post stay and my $500 deposit taken at check-in still has not been released to my account.
• Verified traveler (6/5): No a serviced apartment - Not a serviced apartment but a residential building (should have been stated on listing). No on site service, no real holiday feel - a process in signing in with condition report of the apartment. Could have been cleaner - dishwasher not working, mold on shower and dust on side tables etc. For high end apartment and extra roll of toilet paper would have been nice.
• Verified traveler (8/5): Convenient apartment - Fantastic and convenient walking distance to DFO's and city centre.
• Jesper (10/5): Great Location - Everything was amazing, including location and the room itself - especially the pool and gym and picnic area on the 10th floor - however, there was mould in the shower, and the toilet door opened almost directly into the kitchen, and could not be locked or closed tight. That was not so nice.
• Verified traveler (6/5): Good cheapish option in central location - Could only get into the building from one side, bed was a little uncomfortable and the fire alarm went off at 2am
• Mustafa (10/5): Will definitely stay again! - I would definitely stay here again! I've been all across the globe and this was one of the most comfortable stays - stunning views, beautiful apartment, great facilities! I'd vote it best residential building in Melbourne! I was first met by Sarah, a consultant who introduced me to the room/building and area - then I received a few calls almost daily making sure I was having a good and comfortable stay! You don't get daily cleaning or service - but I don't think it's needed if everything is provided in a home away from home setting!
• Dizzee (10/5): Awesome view of Melbourne - This is an apartment and not a hotel so getting in & out was a bit of a process due to security. Once given the keys and info on the apartment by corporate keys staff we where left on our own. The apartment was clean, neat and had everything we needed. The view of Melbourne was well worth the money.
• Maike (8/5): great views - we enjoyed our stay but quickly realized it is not a hotel and therefore has limited services. the location is awesome. the mattress was a bit too hard for us but the views are amazing and that swivel chair is perfect to soak them in. once we gained access to the pool and gym area we made the most of it even though we would have loved some spare towels for the pool and a heated pool since it was winter and the water rather cool but the sauna warmed us up. unfortunately there was no luggage storage but overall we enjoyed our stay and would go back :-)
• Lance (8/5): In the heart of Southbank - Great location in the heart of southbank the building facilities are great and well maintained and for me right next to my work location. The view from the room was fantastic and room itself a generous size.
• Caterina (10/5): Fantastic - Absolutely enjoyed our stay, so close casino, transport, sport, shops, entertainment etc. Location was fantastic and the room we had was great as we had amazing views of melbourne city. We even caught the train in spencer st to go to airport. Was great. Would highly recommend this place to family and friends. Thank you.
• Verified traveler (6/5): The view was amazing!!! - Upon walking through the front door, we were amazed at the view of the city - which also came in handy for the New Years Eve fireworks!!! The facilities in the room were good, but not of the standard expected. Unfortunately, the queen bed was very uncomfortable, so much so that we ended up having to go and buy a egg-shell comforter to make it through the majority of the nights. One reason we booked the accommodation was for the pool/spa and although the pool was very nice, the spa was cold water from the pool and not relaxing at all. Overall, the room was good, but could have been so much better and worthy of it's corporate name.
• Anna (10/5): Excellent location, close to the Crown Casino - Excellent room, very modern and in a great location. Close to the Crown Casino and all the restaurants on the Southbank. Very affordable stay, especially as we booked over New Years. Much cheaper than any hotels in the areas. Would definitely recommend.
• Praful (2/5): Pathetic experience - Tv not functional. Remotes not working. Complained with no response. Parking allocated was occupoed by someone else in night, had to call emergency services a complete waste of time and frustration.
• supasun (10/5): I feel very comfortable love my stayed I will back - I like the room the view I like everything. I will back if I have a chance,

Photos