Richmond Hotel Sylhet
Location: Hazrat Shahjalal Road Al-hamra shopping city,10th floor zindabazar sylhet, Sylhet, bd
Star Rating: 3 Stars
Property Type: Hotels
About this Property
City Views and Convenient Amenities
Richmond Hotel Sylhet offers stunning city views from every room. Guests can unwind in the shared lounge or dine at the on-site restaurant. The 24-hour front desk, airport transfers, shared kitchen, and free WiFi ensure a comfortable stay.
Comfortable Rooms with Modern Features
Each room at the 3-star hotel is thoughtfully designed with air conditioning, a wardrobe, a desk, and a flat-screen TV. Some rooms even boast a private balcony for a touch of luxury.
Nearby Airport and Easy Access
Conveniently located in Sylhet, the hotel is just 8 km from Osmani International Airport, making travel hassle-free. Book your stay at Richmond Hotel Sylhet for a memorable and convenient experience.
Policies
Check-in: 12:00 PM - 02:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Car hire
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Kid meals
- Shared kitchen
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Private picnics
- Reception hall
- Charcoal grill
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
King Room with Mountain View
This double room features a hot tub and a fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, tumble dryer as well as mountain views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Adapter
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Queen Room
The hot tub and fireplace are the standout features of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as mountain views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Adapter
- Fire extinguisher
- Key card access
- Hand sanitiser
-
Executive Double or Twin Room
1 King Bed
250-sq-foot room with mountain views
Layout - Separate living room
Relax - Fireplace
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - 24-hour room service and free bottled water
Bathroom - Private bathroom, slippers, free toiletries, and towels
Practical - Laptop-compatible safe, free newspaper, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Access via exterior corridors
- Free WiFi
- Separate living room
- Shower grab bar
- Fixed shower seat
-
Two-Bedroom Suite
Guests will have a special experience as this suite offers a hot tub and a fireplace. This suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a seating area, a dining area as well as city views. The unit offers 4 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Adapter
- Fire extinguisher
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Three-Bedroom Suite
The hot tub and fireplace are the special features of this suite. The spacious air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a seating area, a dining area as well as city views. The unit has 7 beds.
Max Occupancy: 6 (6 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Cleaning products
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Adapter
- Fire extinguisher
- Hand sanitiser
-
Two-Bedroom Suite
This suite's standout features are the hot tub and fireplace. This suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with slippers and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a seating area, a dining area as well as city views. The unit has 6 beds.
Max Occupancy: 6 (6 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Cleaning products
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Adapter
- Fire extinguisher
- Hand sanitiser
-
Deluxe Family Suite
The hot tub and fireplace are the standout features of this family room. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Cleaning products
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Adapter
- Fire extinguisher
- Hand sanitiser
-
Presidential Suite
The hot tub and fireplace are the special features of this suite. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a wardrobe, tumble dryer as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Adapter
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Twin Room with Mountain View
This twin room's special features are the hot tub and the fireplace. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, tumble dryer as well as mountain views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Adapter
- Fire extinguisher
- Key card access
- Hand sanitiser
-
Deluxe Double Room
The hot tub and fireplace are the special features of this double room. Featuring free toiletries, this double room includes a private bathroom with slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a seating area, a dining area as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Cleaning products
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Adapter
- Fire extinguisher
- Hand sanitiser
Guest Reviews
- Sutradhar (1/5): -
- Zahed hossain (6/5): Ça va mais y’a mieux - Le lit est confortable, le sommeil aussi pas de bruit Les repas sont super cher dans l’établissement, et en plus de ça lorsqu’on a demandé des assiettes, ils refusent
- Mohammad (4/5): - They have taken 500 extra from your booking app.
- Mohammad (4/5): -
- DEWAN MD ZONAYED (9/5): সবদিক ভালো ছিল। - স্টাফদের আতিথেয়তা ভালো ছিল। নাস্তায় আরো আইটেম দরকার।
- Farjana (8/5): -
- Ahmed (1/5): All good but bad is vary bad. Its not comfortable - Room bathroom good Bad is vary bad. Low quality
- Rakib (9/5): - The staff were nice and helpful. Both the room and the washroom were nice and clean The waiters need a little more training. The waiters started taking all the food back to the kitchen even before the time ended. They should have informed the guests that they were gonna start closing the buffet breakfast section so we could finish up taking what we needed. I went there to get some coffee but couldn't find any cups. I asked a waiter and he replied the time is over. Apart from that everything else was fine
- Mahmudul (4/5): -
- Rehan (7/5): - From reception to room service all are great
- Autul (10/5): Exceptional -
- Khaled (3/5): Poor -
- Islam (5/5): Passable -
- Al (3/5): Poor -
- Ahmed (8/5): Very good -
- Shofiqul (8/5): Very good -
- Md. (4/5): Disappointing -
- It's (10/5): Exceptional - Breakfast was verry good. Wifi service was good
- Alam (1/5): Bad - Behaviour of the receptionist. Unavailable services and low quantity of break fast.
- Akram (7/5): Good -
- Nahid (8/5): Very good -
- Tarek (8/5): Very good -
- Mir (2/5): Wrost ever hotel - 2nd day room was clean and comfortable. Lighting, Wrost ever stay this hotel maybe. First day we choose from booking. Com deluxe double. But when we checked in at hotel, we got the room was apartment type. One bed room one washrom, living room, kitchen also. But I can't expect this room. It seemed like a Bangla wrost hotel. The bed in the room was wooden, it was such a hard bed, from the dirt to the spit of water. What about room amenities, toiletries, all the products of street hotels. There was only one towel on him. I called the reception so we don't have laundry shorts. I mean I was shocked to hear that. I have gone to take service as a guest. They are telling me their internal problems. I went for breakfast in the morning and the items were very few. There was chicken with moong dal. Means the level of oil on the dal, it seemed like it could be dipped. I asked the waiter to ask the chef to reduce the oil, he told me that it will have oil. Staff addressing guests as brothers. I was literally speechless. Stayed in many hotels in the country and abroad. My booking.com category is genius level. I've seen more budget hotels, but I've never had this level of bad experience.
- Junayed (6/5): Pleasant - They didn't gave me the room they showed
- Ujjol (1/5): Bad - system Staff
- Ahmed (6/5): Pleasant -
- Rahman (9/5): Superb -
- Abu (8/5): Very good - The decoration Toilet system
- Nafis (10/5): Exceptional -
- Mash (1/5): That was terrible stay in this hotel. Doesn’t offer brush, soup or shower gel, window glass doesn’t work to open, the ro - Very bad decision to stay there Because I booked the room through booking dot com so they offered a different economy level room. Very bad service
- Sah (7/5): Good -
- Rabbi (1/5): Bad -
- Sadia (9/5): It was amazing with this less cost - Room and Washroom decoration Food wasn't tasty enough.
- Ahmed (4/5): Disappointing -
- Ripon (2/5): bad experience - bad experience washroom was not fit for use.
- Abdul (8/5): Very good - Good value for money if you are I a group or with family Fixtures and fittings could do with a revamp somewhere with faulty. Air Conditioning only in the bedroom.
- Dr (5/5): Passable - The breakfast need to improve with more items. The staffs were cooperative. The place was central position and suitable for eating out / restaurant and shopping as well. Cooperation of the staffs.
- Lisa (4/5): Disappointing -
- Foysal2017 (7/5): Awesome Location - Stay like home - Safety- Security- Family Oriented - I booked a deluxe couple room, but they are very helpful and give a higher price executive couple room with the same price. Thanks to the admin of richmond sylhet. Considering everything such as location, Cleanliness, staff's behaviour it was awesome. Specially the food taste of it's restaurant and the city view from the connecting walkway was eye-catching.
- Masuk (1/5): No good service providers -
- Milton (8/5): Very good -
- Cooool (1/5): Bad - Nothing When I went to the hotel and showed the booking confirmation, the hotel authorities told me that they could not give me a room at booking.com's price. I made many requests to them but they did not keep any of my requests. So I forced myself to book a room at Hotel Grand Mustafa again with the help of booking.com website again. Currently I am staying at the hotel grand mostofa.
- Bhuiyan (8/5): Very good - Their restaurant and staff were very helpful and good behaviour
- Khaled (6/5): Pleasant - House Keeping Not similar what they committed at Booking.com
- Mehedi (9/5): Superb -
- Abu (4/5): Disappointing -
- Muktadir (8/5): Very good -
- Tufayel (1/5): Bad -
- Fahad (4/5): Disappointing -
- Shahin (9/5): Superb -
- Nasim (4/5): Disappointing - Such a worst experience There room quality is very poor
- Mahedi (1/5): Bad -
- Rahman (1/5): Bad - Staffing is so good.room size is comfortable. Wash room so clean Food is so expensive.
- Masroor (7/5): Very nice staff and good complimentary breakfast - View from hotel was very good Coffee maker wasn’t provided in the room
- Syed (4/5): - There no sign for the hotel in the parking area for entrance! In the day time it's really hard to get a parking as many other business use the same building!
- Arfan (7/5): Good -
- Al (1/5): Bad -
- Jahangir (7/5): Good -
- Kamran (1/5): Bad -
- Ali (7/5): Good -
- Anonymous (2/5): Ass wipe - Nothing is good here. Staff are useless. Not clean. No good breakfast. Booked for 3 days on arrival. They cancelled it on day 2 and needed to go to another hotel. Everything is cheap and I don't recommend Everything
- Md.rakib (7/5): Good -
- Jiaul (5/5): Passable -
- Chowdhury (10/5): Exceptional -
- Maaud (10/5): Exceptional -
- Kumar (4/5): Disappointing - I liked only your location. I didnot like Unclean washroom. I also disliked poor service & without key furnitures, without light kitchen.
- Saifur (9/5): Superb -
- Atiqul (1/5): Bad -
- Vijay (10/5): - Property is very nice clean and stuff was helpful .
- Joy (7/5): Awesome city view | helpful staff | Enough safety | - Considering everything such as location, Cleanliness, staff's behaviour it was awesome. Specially the food taste of it's restaurant and the city view from the connecting walkway was eye-catching. Didn't find anything.
- Azad (7/5): Good - It was good and secured place. We stayed there with comfort and safety. Bathroom fittings was not so good.
- Mansoor (4/5): Disapointing experience - Management team were very poor and lacked customer service skills. - Close to Zindabazaar and local shops. I had a disappointing experience at Richmond Hotel Sylhet. While the service staff were commendable, the reception and management team fell short. My room, falsely advertised as a 7-person unit, lacked proper accommodation for the 6th person. To make matters worse, they insisted on charging for a pullout bed, justifying it with the excuse of a recent refurbishment and the unit was a 5 person unit and the oversight to not update the unit on booking.com. Management's poor service is a red flag—better to steer clear of this establishment.
- Md. (4/5): Disappointing -
- Shahjahan (1/5): AVOID RICHMOND HOTEL SYLHET AND DHAKA - Location was good for the shopping The bathroom was stained and the bath tub was so old the plastic started to peel. The walls was stained and smeared. There was a bad smell throughout the all the rooms The food was so poor especially the breakfast. Waiter dropped the drink all over the floor, accidents do happen but rather than being apologetic he started to curse the other member of staff and was rude.
- Nazmin (4/5): - Did not get the room we saw on the picture. Property needed repairs, bedroom wall needed paint, wall cracked in few places etc. Bathroom door didn't close from outside, handle was broken, tap was dripping all the time, toilet was so bad. Bath room was in bad condition. Equipment making noises such as lights. Tea table glass broken and sofer had stains.
- Agnesh (10/5): Exceptional -
- Ibrahim (8/5): Very good -
- Md (5/5): Passable -
- Hasan (1/5): Bad -
- Nabiha (7/5): Good -
- Subhabrata (1/5): Bad - U never looked same as photos
- Omor (8/5): Very good -
- Shalauddin (1/5): Bad -
- Sherlock122 (6/5): Pleasant - i liked the room condition wifi was very slow the food was way too expensive and the complimentary breakfast wasn't satisfactory
- Safoan (1/5): Worst place, worst experience - Nothing. Poor management. Everything.
- Amin (7/5): Good -
- Nazneen (9/5): Superb - They should include a kettle and tea/coffee in the rooms
- Rahat (1/5): Bad -
- Stella (7/5): Good - Better stay at low cost Breakfast buffet could've more items
- Nesarul (7/5): Good - Lift to the hotel always full of students trying to jump the queue
- Tonmoy (3/5): not recommended to stay - Nothing specific mismanagement, rooms are not same in one category, Rude behaviour of staff
- Bidrohi (6/5): Pleasant -
- Sayeed (7/5): Good -
- Tanim (4/5): Disappointing -
- Shafin (10/5): Exceptional -
- Hossain (8/5): Good location - Hotel good, but they did not provied excite place Language
- Tareq (5/5): Passable -
- Mohammad (5/5): Passable - Location Check in very slow. Room was not ready inspite of my booking. Bathroom had water logging. Windows were not clean
- Ahsan (6/5): Pleasant -
- Muktadir (7/5): Good -
Photos
