Ritz Plaza

Location: 45 The Mall, Amritsar, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Concierge service
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Twin Room, 1 King Bed, Non Smoking, Garden View

  1 King Bed

  201-sq-foot room with garden views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Premium bedding

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Free WiFi

• Superior Single Room

  Air-conditioned rooms here will provide you with a flat-screen satellite TV, seating area and a mini-bar. There is also a dining table. Featuring a shower, private bathrooms also come with a bath and a hairdryer. You can enjoy a pool view and a garden view from all the rooms.

  Max Occupancy: 2 (1 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Dining table

• Superior Double Room

  Air-conditioned rooms here will provide you with a flat-screen satellite TV, seating area and a mini-bar. There is also a dining table. Featuring a shower, private bathrooms also come with a bath and a hairdryer. You can enjoy a pool view and a garden view from all the rooms.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Dining table

• Family Room

  Air-conditioned rooms here will provide you with a flat-screen satellite TV, seating area and a mini-bar. There is also a dining table. Featuring a shower, private bathrooms also come with a bath and a hairdryer. You can enjoy a pool view and a garden view from all the rooms. It offers additional space.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Dining table
  • Hand sanitiser

Guest Reviews

• Sharwan (8/5): Shall definately recommend to my friends and relatives - It was upto my expectation. Reception Staff was very cooperative. Room and Washroom was properly clean.
• Ramit (1/5): -
• Mikin (9/5): Great value for money. - Good location. Excellent staff. Decent breakfast. Superb value for money. Bathrooms are a bit dated. Hot water at night can be an issue.
• Sonali (4/5): Disappointing - I liked that how conveniently it is located in the center .. Staff in housekeeping and F&B were accommodating and front office staff was also good especially evening shift were nice I absolutely didn’t like how disappointing the WIFI they have if you have room on 2 floor it won’t reach to your room .. for hot water every time u need to inform reception and they will switch on heater.. they moved my room on ground floor so wifi could work but then no Ac only fan .. also i ask for extension since my flight was evening 6 the lady in the sari was very rude on the phone and also when i confronted her if she can take 1000 rupees and extend for me till 5 would be helpful but instead she charge me extra 200 and said untill 6 u need to pay 1200 the tone was very rude which definitely made me uncomfortable and i walked out from the reception.. other staff are nice but sari lady needs to learn about hospitality.. if that’s how she treats guest i am sure no one will return back to hotel.
• Sonali (6/5): -
• Brijesh (9/5): Over all good stay - Clean property Swimming pool rules
• Sonali (6/5): Its decent in terms of pricing staff were very helpful and friendly but the cleanliness is the concern since its a very - I loved the property how centrally it is located and about 3km from golden temple I stayed for almost 4 days in this property and my only concern was the cleanliness there were cockroaches inside the bathroom and room which was very un pleasant i complained and they send someone for cleaning but even after cleaning i saw cockroaches inside bathroom and bed corners
• Virdi (6/5): -
• Peter (8/5): Top banana, would stay again. - Lovely attentive staff, the buffet breakfast was good, and the property was in a good location. We just had a great stay.
• Shakti (8/5): - Location is very good, value for money Had to call each time at the reception to switch on and off the AC and hot water.. There was no AC control in the room on asking, the staff said it's not there on 1st floor .. Hot water was switched on only when asked..
• Irfana (10/5): - Ambience and behaviour of staff. Rooms are very clean.
• RAIES (8/5): - Everything
• Shranandeep (1/5): -
• gurvinder (10/5): -
• RAVIKANTH (8/5): Nice stay - Location is good.Hotel is situated in a calm area. Could be improved the interior.
• Satish Kumar (9/5): -
• gurvinder (8/5): - I'm regular stay last 10 years. Value for money. Best location huge parking Good food Old tv . Water flask and tea flask very old . Food price higher side
• Mitesh (9/5): - Location is good, on main road. And staff is very polite.
• Anil (8/5): -
• Aveline (3/5): - Location No swimming pool, hot water only available in early morning, very few working lights, very dark room.
• yadav (10/5): -
• Prashant (8/5): Comfortable stay with good facilities and amazing location. - Stayed in the superior rooms and being with the family, staff allocated us the rooms with connecting door, rooms were big and had all modern amenities with old world charm and furnishings. The central AC cooling was fixed at 25 degree which was quite warm in the day, tried everything to set the thermostat and even staff tried but it wont go below 25 which was a bit inconvenient for the day.
• Balwinder (1/5): Someone broke my car light in hotel parking lot and hotel refused their responsibility - Hotel staff don’t Know about hospitality,they looks toward guests with very bad way
• Dr.Neelakshi (9/5): It was wonderful in every sense -
• Susan (8/5): Tired hotel but wonderful staff. - The staff were so welcoming and helpful. They treated me like a 'princess' and were so accommodating with my needs. I would have liked extra security in my room like a better lock on my door inside.
• Divya (6/5): -
• Divya (7/5): -
• Lakhan (10/5): -
• Lakhan (10/5): -
• Karan (9/5): -
• mannkaur (9/5): Good - Towels are very old they can do better
• sylvestre cottard (8/5): - Hotel calme, un peu désuet maiq charmant RAS
• MEHTA (10/5): -
• Frédéric (9/5): -
• Vincent (10/5): -
• Chintan Rakesh (5/5): -
• Vipul n (10/5): -
• Prachal Rajvanshi (9/5): - Courteous Staff, nice breakfast, smooth interaction with reception Bathroom should be more clean
• Salim (9/5): -
• Preeti (10/5): I'm a regular visitor,I'm totally in love with d place - Location is a wao,can add more items to d breakfast menu
• RAIES (8/5): - Location. Ambience. Food. Overall stay...
• Nath (9/5): Pleasant stay at Amritsar - Enough space inside hotel premises
• Sumit (2/5): Hard pass on ritz plaza .. don't waste your money - Only the location Hotel is very old ... Taps were broken ... Mattresses were at the end of life ... Very old mattresses. Rooms were smelly We checked in around 8 ... Only 1 staff was available...
• Kulwant (7/5): -
• Sachin (8/5): -
• Singh (5/5): - The location is good. The staff is also good and also the food. Their mattresses are old and not breathable. Also there were cockroaches seen in the bathroom
• Gabriella (7/5): -
• rao (9/5): -
• Louisesqueezy (10/5): Excellent Hotel - Everything. The food was sensational; the staff very attentive and friendly; the room and hotel was very colonial and had a lovely professional atmosphere. Room was large and very clean. The hotel is surrounded by malll like shops. Quiet and peaceful garden surroundings. Too many dogs around the streets; the ATMs close by did not work for overseas credit cards. No restaurants or small shops for supplies close by. Golden temple was a 8 minute taxi ride away. But these are only minor issues.
• Anil Gami Patidar (8/5): -
• Sagar (10/5): - Everything was excellent. Room Food Staff Service.
• Sagar (10/5): great place! Decadent Hospitality! - everything nothing
• Sharanjit (10/5): -
• Sagar (10/5): -
• Dr Darryl (8/5): - Great restaurant It was fine
• Nath (9/5): -
• Denise (9/5): -
• Deepak (7/5): -
• Deepak (8/5): - Good
• Mohit (5/5): -
• NIHAL (8/5): - Need new painting up grade repair this is excellent location
• Vikas (9/5): Superb -
• Bhasin (10/5): Will come back for more - Lots of options,good
• Raj (8/5): Overall Good. - Best location. Good staff. Coming since 1990. Lobby could be made more attractive. Driver should be provided with accommodation. I hire another room in simple hotel when I visit with driver
• Jayant (8/5): Very good -
• Sunil (9/5): Superb -
• sankalpsaxena7 (6/5): Decent Stay, But Could Be Better ! - Pros : 1) The Housekeeping Service is fast 2) Enough Parking space 3) Clean and in a convenient location 4) The room was comfortable 5) Wi-Fi was reliable. Cons: 1) The TV system needs to be upgraded 2) The rooms need to be a little bit decorated in the context of the walls 3) Room Service for Food needs to be a little bit quicker and nicer as well 4) Breakfast needs to have more variety
• Gurjeet (1/5): Bad - Only housekeeping staff was helpful and kind other than that everybody was bit rude and unprofessional Washrooms weren’t hygienic, cockroaches were roaming around and not up to the mark which u expected as they said that
• Ganesh (7/5): Good - Location, rooms, value for money, reception staff Restaurant staff, no smile at all on their face
• Pawandeep (1/5): Not to go there again. ...even u offer me Half the price - Only thing is LOCATION Food service Room service Extra beds Front desk behavior
• Kamal (1/5): Bad -
• Roshan (5/5): Passable - Staff was very polite and helpful The hotel feels outdated, with dirty walls and rusted showers that are in clear need of maintenance. The photos online are misleading and don’t reflect the current condition of the property. The view from the window was disappointing—cluttered with dust and construction debris. It's hard to understand how this place maintains a 4-star rating.
• Rameshwar (8/5): Good property - It was good
• Tracey (9/5): Spacious Room - Lovely spacious room 😍 We were looking forward to a swimming pool, when we arrived no water in it, very disappointed 😞
• Fernando (10/5): Exceptional -
• Gupta (10/5): Hospitality, staff very warm, food great & great location was icing on the cake, had an old charm fe - Though the food menu was simple, but it was great & moreover it was served with warmth. Everything was perfect.
• Ashok (8/5): Very good - Overall it's very good 😊 Food is a bit expensive
• Himanshu (1/5): Bad -
• Gunraj (9/5): Superb -
• Mobile66504614737 (10/5): Awesome - I visited from my school and we were 31 students and 4 adults. The experience was awesome. The food was too delicious and hygiene was 5 star. I will recommend my family members to visit the hotel atleast once. The rooms were very clean. The staff was very genuine and helpful
• Sharma (8/5): Very good - That’s vintage look
• Shailendra (9/5): Superb -
• Michael (6/5): - They don’t have a cancellation policy at the hotel so when we needed to reduce our stay by one night they offered to pay for the food we had in restaurant, but they didn’t honour this and only accepted ~ £7 instead of ~£40. The WiFi in the hotel is atrocious. It’s not near any attractions either. We were overcharged a whopping 750Rs to transfer to the railway. No air con either.
• Kamaljit (8/5): nice and peaceful - nice nothing
• Udedeep (8/5): - I recently stayed at this hotel and had a wonderful experience overall. While the property is a bit older, it is well-maintained, and the service truly makes up for any age-related shortcomings. The front desk staff, especially a girl named Shika, were exceptional. Both Shika and another young lady (whose name I regretfully can’t remember) were incredibly pleasant, professional, and accommodating. They went out of their way to ensure my stay was comfortable and stress-free, and their positive attitude really stood out. Despite the property's age, the professionalism and friendliness of the staff made it a memorable stay. The front desk team really enhanced the experience, and I would definitely stay here again. I highly recommend this hotel to anyone looking for great service and a comfortable stay
• Barooah (8/5): Very good -
• Sukhwinder (10/5): Exceptional -
• Steven (8/5): Very good -
• johnnyspizza (10/5): Perfect stay. Come in summer if you want to use the pool services. - Amazing hotel. Great staff and perfect location and beautiful food a must stay for all families and couples pool was not working as it was the wrong season but everything was great. I will come again and stay in summer season to enjoy the pool services
• T (7/5): Good -
• T (8/5): Very good -
• Amrik (9/5): Superb -
• Nitin (8/5): Very good -
• Rekha (2/5): Not a comfortable stay. - Staff were humble. Room condition and facilities were not upto the mark. Food cost is exorbitantly high.
• Babuta (8/5): Very good -
• Maria (2/5): Poor service not listening and messed up when issuing bills despite clear information and repetition of separate bills; - Nothing was matching the photos at booking.com. Poor ventilation that constantly fill the air with cigarette smell. I asked the staff to switch of the ventilation in room 311 that I was given after having suffocated the whole night in room 219. They just said it was off; it was making extreme noise during the night.
• Kulwant (2/5): Very poor -
• Ravinder (8/5): Very good - ...location ,parking ,staff behavior was excellent ..room was big ,Breakfast was good ....My 5th visit in last 2 years ...shall stay during nxt visit in August also ... Food during dinner was not good ,Mixed vegetables dish seemed stale ...Curds served was rather priced over moon ... Warm water in bathroom was rather inadequate ..
• Sonia (10/5): Excellent hospitality n food. Staff is very courteous n helpful. Sumptuous great tasting breakfast. Highly recommend thi - Conveniently located in the heart of the city. Easy to find location. Great places to shop not too far from the hotel. Spacious property with a lovely garden.
• Brian (10/5): Exceptional - Great value for money

Photos