Best Western Plus Flatonia Inn
Location: 310 B I-10 Frontage Road, Flatonia, us
Star Rating: 3 Stars
Property Type: Motels
About this Property
Luxurious Amenities
Best Western Plus Flatonia offers a range of luxurious amenities including free WiFi, a hot tub, and an outdoor pool. Guests can unwind and relax in style during their stay.
Comfortable Accommodation
Each room at the hotel is designed for comfort and convenience, featuring air conditioning, a flat-screen TV with satellite channels, a work desk, microwave, and refrigerator. Whether for work or leisure, guests will feel right at home.
Convenience and Service
With a 24-hour front desk, fitness center, and business facilities, guests can expect top-notch service and convenience throughout their stay. The onsite bar and complimentary breakfast add an extra touch of hospitality.
Ready to experience the perfect blend of comfort and luxury? Book your stay at Best Western Plus Flatonia now.
Important Information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Swimming pool #1 is closed from Tue 31 Dec 2024 until Sun 30 Mar 2025
A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Lower bathroom sink
- Outdoor furniture
- Fence around pool
- Pet basket
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key card access
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby outdoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Queen Room With Two Queen Beds - Non-Smoking
Featuring a flat-screen cable TV, this room offers a microwave, refrigerator and coffee machine.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
King Room - Non-Smoking
Featuring a flat-screen cable TV, this room offers a microwave, refrigerator and coffee machine.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
King Room With Bath Tub - Disability Access/Non-Smoking
Featuring a flat-screen cable TV, this room offers a microwave, refrigerator and coffee machine.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
King Room With Roll-In Shower - Disability Access/Non-Smoking
Featuring a flat-screen cable TV, this room offers a microwave, refrigerator and coffee machine.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Queen Room With Two Queen Beds And Bath Tub - Disability Access/Non-Smoking
Featuring a flat-screen cable TV, this room offers a microwave, refrigerator and coffee machine.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Queen Room With Two Queen Beds And Roll-In Shower- Disability Access/Non-Smoking
Featuring a flat-screen cable TV, this room offers a microwave, refrigerator and coffee machine.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- OLLIE (8/5): - The chair in the room had a huge stain and one of the cushions at the pool was split down the middle on the lounger.
- Melissa (10/5): - Everything was great
- Laura (2/5): - We had a legitimate family emergency where we had to take care of our grandchildren because of the health crisis in our daughter-in-law‘s family. We just wanted to reschedule to another date A month later, but no one was willing to help us with that because we had “missed the canceled deadline.“ they would still have gotten their money.
- jason (10/5): Nice place to stay - Comfortable beds and clean rooms. Complimentary breakfast was good. Friendly staff
- Nikki (10/5): Wasn't disappointed! - Comfortable beds, we slept well. Quiet and clean. The room was huge. Plenty of space for our stuff without feeling crowded. Staff was so nice and friendly. I had a good conversation with one of the staff in the breakfast area. Really felt like a home away from home.
- Carol (10/5): - Everything was great
- Dolly (8/5): - Property rates to high when occupancy was so low. Great Staff, cleanliness & amenities
- Adana (10/5): - Thank you for a quiet night of sleep!!
- Kimberly (10/5): - Awesome staff. Everyone we interacted with was very friendly and welcoming.
- Kimberly (10/5): - Room was clean and spacious. Staff was very friendly and pleasant.
- Sharon (10/5): - Very nice! Room is beautiful. Lots of parking for big rigs, too.
- Kathy (2/5): - This hotel offers Pokl and Hot Tub, upon arrival we had told front desk we
- Michael (2/5): Don’t give this hotel your credit card. - I don’t normally give bad reviews but anyone that thinks about staying at this hotel should be warned that you may be charged more than you agree to pay at Hotels.com. They charged me $20 extra because my children are college aged. I had told Hotels.com that we had 4 adults for 2 queen beds, but the Best Western charged me extra regardless. After an hour spent on the phone with Hotels.com I was able to get a $20 credit from them. This hotel just can’t be trusted with your credit card for incidentals.
As for comfort, the bed is old and bowed toward the middle. The AC was loud and sounded like a blender all night when it kicked on. One of the lamps had a burned out light bulb. The room only came with 3 towels for 4 people.
The staff was friendly but the management can’t be trusted with your credit card information. They admitted that they have an argument with a customer almost every day about this policy. Avoid this hotel.
- Jerri C (10/5): Small Town Charm - It was lovely. The staff was so friendly and welcoming. They took time to talk to us and make sure our rooms were to our liking. They also told us about area restaurants and things to do. We really enjoyed or stay.
- Marek (10/5): - Great stop on i10.
- Susana P. (10/5): - Very good
- Sarah (6/5): - There looked to be blood stains on the curtains of our room. Pool was dirty and smelly. Hot tub didn’t have enough water so the jets weren’t able to function properly. Overall, stay was fine but very unsatisfied with the cleanliness
- Brenda (8/5): - Nice clean hotel and a comfortable stay.
- Angie (4/5): - The elevator did not work. When we checked in we were told it would be working later that day. When we arrived back at hotel. It was still not working. My husband is handicapped and we were on the second
Floor. It was extremely difficult for us to get our bags up the stairs when he can hardly get himself up stairs.
- sonyab341 (10/5): Excellent - I typically do not find a lot of positive things to say about many hotels, but I must say this was one of the most pleasant stays I have experienced. The room was very spacious and clean. The atmosphere was very comfortable. The staff was professional and friendly. The breakfast was very good. Ms. Annie keeps the breakfast fresh and clean. She is such a friendly soul. If you are in Flatonia area this is the place to stay!
- Alan (8/5): - Checkin was fine, room was large and appeared clean. Bathroom, a dirty wash cloth fell out of the shower curtain and the hot water was only Luke warm.
- Robyn (10/5): - Helpful, kind, very clean
Excellent service
- christy (10/5): - Everything was clean and beds were comfy and rooms were spacious
- Nicole (2/5): - Guy at the counter was rude argumentative and condescending
- Kim (10/5): - Nice hotel. Nice people and hotel staff!!
Thank you!
- Jakara (10/5): - Smells clean in the room!
- Cristina (8/5): Good spot - The location was perfect for our road trip. The room had somewhat of a musty smell but the bed and pillows were very comfortable. All the staff was very friendly. Overall it was a good choice
- Wilbert (10/5): - Clean hotel! Nice room! Nice staff!
- BOBBY (10/5): - great bed, good breakfast, friendly staff, clean and quiet. wonderful motel between san antonio and houston. i will certainly return when i'm in the vicinity
- MonteNeece (10/5): Great hotel choice for local touring. - If you are visiting the Painted Churches of Texas, this is a perfect choice for your stay. It's centrally located. There is a wide variety of excellent restaurant options. The hotel is immaculately clean, and the staff is friendly and helpful. The beds are comfortable and the rooms are spacious.
- Trevor (10/5): - Very good compared to the one in madisonville
- Jose (10/5): - Had a good stay. Walls somewhat thin. Property is in quiet location. Breakfast is great.
- Trevor (10/5): - Nice
- Linda (2/5): - We were given the handicap room because we reserved room through Hotels.com. I asked for different room (two queens) and were told they were all booked up, with less than ten cars in parking lot, that was not the case! He was rude!
Linda Pekar
- Terri (10/5): Didn’t want to leave… - The hotel was beautiful and inviting. The staff went above and beyond helping me to change my booking date as I made an error on the date. It took awhile and Tammy was pleasant and patient while we figured it out. The hotel itself was beautiful from the entrance to the dining area and our room.
- Andy (10/5): - Had truck parking which was good for me
- ritad684 (10/5): I’ve stayed at the Flatonia TX Best Wester several time on my trip and very pleased with personnel and service. - Pillows and mattress are so comfortable.
Air conditioner had and kept room nice and cold. Staff friendly and accommodating. Hotel nice and clean and room amenities always fully supplied. Good location and feel very safe there. Have option of bath or shower.
- daniel (8/5): - Evryone was kind and great searvice.
- MARK (10/5): - This was a nice place to stop on a long drive. Not a spectacular area for shopping or restaurants (that we found) but a pleasant room with easy access to the freeway. Nice staff, comfortable room, and nice breakfast.
- Rebeca (2/5): - All together the stay at this hotel was bad experience, starting with crickets all over the bathroom and AC stopping to work at midnight. My son is disabled and the pool handicapped chair was not working and my son attempted to get out of pool and since he has a le amputation his only leg slipped on steps and went under water, my grandson was able to help him out.
At the end of our stay they told us one of the room hadn’t been paid through expedía and she charged my card without authorization.
- Claudia (10/5): Visiting Family - Our stay was peaceful and comfortable. The hotel still looks new, as it is the same hotel we stayed in 5 years ago when we went to visit. The staff was very nice and friendly.
- sandravick (10/5): Wonderful Experience - The staff is very friendly, professional and proactive. The room is spacious and has everything you might need. The bed is very comfortable, and the sheets are very high quality cotton percale. They didn't cheapskate on window treatment either. There is plenty of drapes so you can easily control how much light you get in the room. It was a wonderful experience to us.
- John (10/5): - Staff was helpful and good service the breakfast was great
- Tyrel (6/5): - All was good.
- Trevor (10/5): - Friendly staff snd clean facility inside and out.
- Anita (10/5): - Good overall but bathrooms can be cleaner
- monique (10/5): Good stay no issues - Stephanie at front desk was so nice and helpful.
- Kristen (10/5): - Clean, lovely property
- Yvonne (10/5): Great, Clean Room for the night! - Great, comfortable stay
- Belinda (10/5): - We have stayed here many times before in the past and nothing like this time.
This experience the service, the staff, and the food was very good, and very friendly upon arriving and checking in. The girls went up and beyond.
- Sasha (10/5): - I stay at this property 5-10 times a year and it never disappoints. Staff was great! Stay was great! Thank you Best Western Flatonia
- Gabriel R (10/5): - Clean and modern appearance
- Tom (8/5): - The breakfast was much better than other hotel complimentary breakfasts.
- Giap (4/5): - the thermostat only goes down to 67. I keep my house at 60. Had a hard time sleeping.
- flavilp2024 (10/5): Family Visit - The front desk personnel were great. Rooms are nice, very clean and all amenities worked well. Very nice place to stay. Great place located in a small Texas town in the country. We will use it often as we work on our property located nearby in the country.
- Sasha (10/5): - Ive stayed at this property 5-6 times a year for the past 3 years and it never disappoints. Comfy beds, great breakfast, friendly staff. Always a 10/10.
- August (8/5): - Limited room cleaning service. Had to clean room early morning or service was not available.
- Kerri (8/5): ok - room was comfortable. coffee terrible. trash in dining dirty and overflowing. no bacon out. only one bottle syrup for all tables to hunt for
- Melissa (8/5): - Comfortable stay, rooms are good sized and clean. Staff very friendly and attentive to providing extra towels toiletries.
- fyshorman (10/5): Halloween night stay - Hotel is very clean very quiet and very relaxing. My wife loved that she could roll her wheelchair all the way in the shower. Beds were at little high for my wife. The night attendant made a box she could stand on to be able to get on the bed. I used a step I had in the truck throw . The hotel could look into getting a step to help getting into the bed but overall great hotel.
- txtechiegurl (6/5): Too humid - This place was very clean but the room was very humid so I felt sticky all night even after taking a shower. With it being humid outside, the last thing I expected is for it to be humid in my room. Speaking of the shower, the water pressure was very low, like barely coming out and the shampoo and conditioner and body lotion they leave you are barely enough for one person. The bottles were about the size of my pinky finger, literally!
- Shonda (6/5): - Pretty disappointed with our stay here this time. We’ve stayed here in the past and it was a nice place, this time however the rooms were dirty, the hot tub didn’t work, the breakfast was minimal and it just feels run down….caution tape hanging on various things…. More than likely won’t ever be staying there again. Oh and expensive for all of that :(
- margaret (8/5): Girls Night - Everything was in good order from the check in staff to the last morning breakfast. Rooms were clean and well managed. Staff went over the top allowing us some latitudes for games in the evening. Thank you
- Bill (10/5): - When we checked in the guy was very friendly and helpful. It was a nice quiet hotel. I didn’t have light come under the door. The room was very nice and the breakfast was very good.
- Kenneth (10/5): - This is a nice hotel in a very small Western town.
- Andrea (10/5): - convenient location, clean room, strong AC
- kinseyc6410 (2/5): Very dirty - Wont stay again, they did not have a handicap room for my dad as I requested and have confo# for, put us on 3rd floor, then moved us to a nasty mildew smelling room next day and the hadicap shower leaked everywhere and room smelled like mildew....
- lindahlavinka (2/5): Dirty and unattended - The bathroom was disgusting, the pool and hot tub were not cared for (100 degree weather ). We wanted to cool off and couldn’t . The bed was ok and the room floor seemed like it was vacuumed. The breakfast bar was minimal and undesirable. We had to go to a local restaurant.
- Las33vegas (4/5): Best Western Plus Flatonia - Check your room before you settle in.
No remote for TV. No wash rags. Hair on walls in shower.
Found wash rag in drawer beside bed full of food.
Breakfast was ok. No real fruit juice, all fruit punch.
- Sasha (10/5): - Room was very clean and cool! Pool was nice and refreshing. Housekeepers were wonderful and restocked our towels daily.
- darren (6/5): - My second room was clean, the first had not beem cleaned. Pillows on top of the lampshade and on the chair. Went back to the front desk got another room. 2nd room was fine. Just... blah.
The clerk was not personable at all, never made eye contact. The room wasnt very clean, the soap dish on the bathroom was filthy.
The bed was very comfortable with nice sheets. AC worked great. Very quiet. Shower was great.
When i checked out the night clerk was winderful! At 0500 he brought my room reciept to the side door where i was loading my car and took the luggage rack for me. Super nice and friendly!!
- Ricardo (2/5): Dishonest unprofessional staff - Rude staff. Left personal items in my room and was told they would be mailed back to me. Never happened. Called 4 times and was told my items were “thrown out”. Refused to allow me to speak to the manager.
- Stacey (8/5): - The staff esp Gary at the front desk was great. Gary was exceptional and went way beyond. He was attentive and looked after out every need. 5 star service in Best Western.
Room was clean and adequate.
- PhoenixRising88 (10/5): Best Place to Stay in Flatonia - Terrific place to stay in Flatonia. The property is relatively new. The staff is helpful
And friendly. The room was very nice and there were plenty of outlets in the room.
The breakfast was adequate. I would say average and about what you would expect and nothing outstanding.
- Sandy (4/5): Not a pleasant experience. - Reserved multiple rooms for the MS150. When we arrived, one of the beds was stripped but no clean sheets were put back on. I was so tired I just went ahead and slept in the other bed which appeared to be changed. In the morning, ready for a hot shower, no hot water! Not in my room or in any of my teammates rooms.
- Francisco J (8/5): - Stay met my expectations as a seasoned traveler.
- Verified traveler (6/5): A bit Disappointed - Check in first night and no towels in bathroom, of course found that out once ready to take a shower and after unpacking to stay for five nights. Called front desk and was told sorry but she would not deliver towels to the room, if I wanted towels I had to come down and get.
The A/C fan would not run continuously full time (even thou the button punched saying it would) , and the temostat on the wall did not work.
- roxyanneyoung (10/5): Clean, quiet, great desk team - This hotel was clean, quiet, and, as a solo female traveler, I felt safe and looked after. Desk clerk Adam got me into a great room and helped me sign up for the BW rewards program so I could get a better deal. The next morning, desk clerk Derek printed out the membership number for me along with my receipt so I could use it again in my journey across the country. I'd happily stay here again. This hotel was cleaner and nicer than the Hilton Garden Inn I'd stayed in the night before.
- Anthony (8/5): Solo getaway - Very pleasant stay. Just after checking in, i realized the TV wasn't working. I went down to the front desk and mentioned it to the front desk clerk, and without hesitation, offered to put me in another room and put that room out of service. You don't see that too often. Most others would attempt to fix it and usually waste time doing it. Will stay here again, no doubt.
- kdtexas2016 (8/5): Good location. - Clean hotel, easy access, no highway noise, well lit parking area, professional front desk staff, good coffee. Recommend I stay at this property. Don’t miss ‘Darlin Diner’ in town for great breakfast or lunch.
- Denise (10/5): - Thee bed was great. Everything very clean.
- Verified traveler (8/5): - We booked 2 rooms. When we checked in we were given both room keys but when we went to go in to one of the rooms we were told by housekeeping it wasn’t ready. They got it ready fairly quickly however it was an inconvenience because we had a wedding we had to be at and we had to get ready. When we went to leave that same room’s door did not automatically lock from the outside. We let the front desk know and they said they would get it fixed but when we got back it wasn’t which meant our room was unlocked the whole time we were gone and anyone could have walked in it. 😟 Breakfast was meh. It was ok for what it was but have definitely stayed at better Best Western Pluses. The took not locking was a big ugh!
- James (8/5): Decent - It was pretty good. Check in lady was pretty short and almost rude. Breakfast was barely edible. Hotel was clean though.
- Sasha (10/5): - Property was clean in and out. Our room was taken care of the 3 days we stayed. Staff was nice, breakfast was good. No complaints
- James (10/5): - Everything has been awesome. Our room is beautiful and clean. It’s very quiet even though it’s a Saturday night. My daughter had a bit of an accident involving the elevator door and the gentleman at the front desk was really responsive and even gave my girl a free bag of chips for her bravery. The only bummer is that the hot tub wasn’t functional, but to me that’s not a huge deal.
- Natalie (10/5): Would Stay Again! - Clean and comfortable stay. Every staff member we interacted with was friendly and polite. The front desk was very helpful fixing an issue we had with payment and made sure we wouldn’t be charged twice! Continental breakfast had plenty of options. We didn’t visit the pool, but it looked clean and other guests seemed to be enjoying it!
- Serena (10/5): - staff was on point knowledgeable and fast to make check in a breeze.
- Sacajwea (10/5): Fresh and nicely appointed - Everything was lovely about our experience here. The check in was prompt, friendly and efficient. The room was spacious and nicely decorated. There was no vacancy the day we arrived, but breakfast was not crowded.
- Jill (4/5): Unattended front desk & lots of weed - First desk associate was ridiculously rude and flat out lied to us regarding checking in guests, cable tv, remotes, ect. After a four hour unresolved issue she “managed” to find another room for us to move to. Leaving the front desk unattended overnight and smoking week under the vents out front left a lot to be desired.
- whowrotethat (4/5): Needs improvement! - Pro: spacious room, comfortable bed and pillows.
Con: Overall cleanliness is hit or miss. There was trash on the floor behind a chair and behind the bed. Stay safe and bring your own disinfectant wipes for the tv remote, toilet handle and door knobs.
The thermostat did not work properly. The fan would not stay on and the system never cooled the room to the set temperature. Maintenance is slack at best.
The shower heads need to be REPLACED! We have stayed here on business several times and every room has a terrible showerhead with clogged openings that cannot be adjusted to a satisfactory spray. New showerheads are not a capital expenditure and make a great difference in comfort for weary travelers. The towels are thin and small...better towels would be welcome as well.
The "breakfast" is miserable. The same fatty sausage floating in grease with prefab scrambled "egg" product every day. Staff is inattentive, items run out and are NOT replaced. We had to ASK for bread to toast, the desk clerk told us WE COULD GET OUR OWN from the kitchen as they were out of baggies! She DID NOT even offer to get it for us! It was OK for us to put our bare hands into the bread bag but the staff couldn't put bread out except in a baggie? I couldn't believe it!
The desk clerks were indifferent, not flat out rude but clearly not interested in accommodating guests.
A landscape crew was working on the grounds while we were there. They parked a truck across 3 spaces right in front of the hotel and left it overnight. We told the desk clerk it was blocking our access to guest parking and needed to be moved. The clerk did not even make eye contact with us. He mumbled something or other, turned around and walked off! He didn't seem to understand why it was not OK for hotel maintenance people to take up guest parking!
The staff needs a major attitude adjustment here, they are butt lazy and just don't care.
- Jeffery (10/5): - Overall nice property. Ac could have been colder. Nice stay
- Verified traveler (6/5): Failure of great expectations ! - The lobby and elevator were in need of cleaning - the breakfast was lacking- no yogurt - minimal bread choices - over heated scrambled eggs- no picante sauce:(
2nd morning about 7:40 am the coffee was empty - the girl at front desk says I don’t know if we have any more :( The dining area trash can lid was disgusting looking - hadn’t been cleaned from the day before :(
The room was good sized and the mattress was definitely comfortable.
- Judith (8/5): - Beds were very comfortable. The shower did not have a lot of pressure and the ice machine did not work.
Front desk at check in was very nice.
- Harry (10/5): One night stay - Staff and personnel were very friendly. Hotel is showing it's age but could be a lot worse. Stayed only one night as we were just traveling through.
- Allen (8/5): - Did not like that door would not lock. We reported but it was not fixed.
- knowland (4/5): - No staff at the desk when we arrived. sign said, please call which rang for a very long time until she came out.
Ice machine had no ice on our floor.
Getting to the Hotel, Entrance had pot-holes which was difficult to get through.
- Patrick (10/5): - Clean. Friendly. Safe.
- Bobbie Jo (10/5): - Really nice staff and well kept property.
- Gayle (6/5): - If you want a clean comfortable room, then this fits the bill. I really wanted to use the hot tub, but it wasn't working, not sure about the pool. Don't count on any breakfast.
- Beverly (10/5): Great Hotel Stay! - Nice and clean hotel! Love that it was smoke free. A great value as a nice breakfast was included!
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