Hotel Riu Plaza Berlin

Name: Hotel Riu Plaza Berlin
Address: Martin Luther Strasse 1, Berlin, Berlin, 10777, Berlin, DE

Location: Martin Luther Strasse 1, Berlin, Berlin, 10777, Berlin, DE

Star Rating: 8.8 Stars

Property Type: Hotels

About this Property

Discover the perfect blend of comfort and convenience at Hotel Riu Plaza Berlin, nestled in the vibrant Schöneberg district.

Recreational Amenities
Unwind and stay active with our state-of-the-art fitness center or rent a bicycle to explore the lively streets of Berlin.

Dining Delights
Savor delectable meals at our on-site restaurant or grab a quick bite at the snack bar/deli. Wrap up your evenings with a refreshing drink at our stylish bar/lounge.

Modern Comforts
Our 357 air-conditioned rooms are designed for relaxation, featuring refrigerators, complimentary Wi-Fi, and satellite programming for your entertainment.

Book your stay today and experience all that Berlin has to offer!

Important Information

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 03:00 PM - anytime

Check-out: 12:00 PM

Amenities & Facilities

Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Parking (limited spaces)
Self parking (surcharge)
Water dispenser
Housekeeping on request
Ballroom
Banquet hall
Eco-friendly toiletries
LED light bulbs
Recycling
Covered parking
Secured parking
Coin laundry on site
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Secured bicycle storage
Change of towels (on request)
Well-lit path to entrance
Stair-free path to entrance
Vegetarian breakfast available
Humane animal treatment
Locally-owned & organized tours & activities
Guest education on local ecosystems and culture
Double-glazing on all windows
Energy-saving switches
At least 80% of all lighting comes from LEDs
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic stirrers
No single-use plastic straws
Water-efficient showers only
Accessible shuttle
No accessible shuttle

Rooms Available

Deluxe Room

1 King Bed OR 2 Twin Beds
248 sq feet

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Energy-saving switches
- Magnifying mirror
Presidential Suite (Berlin- Rooftop View)

2 King Beds
829-sq-foot room, located on the top floor, city views

Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Down comforter
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Location - top floor
- Change of towels (on request)
- Energy-saving switches
- Magnifying mirror
Deluxe Room, 1 King Bed (Superior)

1 King Bed
366 sq feet

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Energy-saving switches
- Magnifying mirror
Junior Studio Suite, 1 King Bed (Family)

1 King Bed
387 sq feet

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Energy-saving switches
- Magnifying mirror
Junior Studio Suite

1 King Bed
431 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Energy-saving switches
- Magnifying mirror
Deluxe Room, 2 Twin Beds

2 Twin Beds
248 sq feet

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Daily housekeeping
- Free WiFi
- Down comforter
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Energy-saving switches
- Magnifying mirror

Guest Reviews

HK12342026 (8/5): Review - The stay was good. What can be improved is the air conditioning, one room blows cold and the other hot, there is no change no matter how much the thermostat is changed. The worst thing for me in this hotel was that you can't open the windows, it's just criminal. It can always be made to open only the top and still be safe. My nasal lining will probably not heal for a month after 6 nights in this aquarium called an apartment. The pillow just remove them it's a cover just like no pillow. Of course, the shower is broken, but which hotel in the world actually has not broken showers. Now the praise. You should know that the most expensive thing is the staff and yours is wonderful. Breakfast was seven on the six-point system. The staff were prepared for so many guests like a well oiled machine they were flying and smiling it was a pleasure just to watch them arrange the tables with precision in the detail to have everything even lined up with the edges of the table. I have never seen such a staff and I have been in many hotels all over Europe. They were also excellent at the reception.It is also good that the staff who clean the rooms know the day of departure for each day. Why does he have to come in to clean regularly at 9 o'clock in the morning, like at 12 o'clock the room has to be vacated and he has to come in again to clean.
DJD52 (10/5): The excellent Riu Plaza Berlin - My wife & I are big supporters of the Riu hotels. Our stay at the Riu Plaza Berlin was absolutely fantastic. There was a feeling & atmosphere of 'special', that's not to say other hotels within the group lack the 'special' but this 'special' just seemed different. The staff are welcoming & friendly, always ready with a warm greeting. The lounge is spacious & comfortable. The breakfasts are tasty with a good selection & for snacks or into the evening there are tapas & pizzas etc. The Riu Plaza Berlin is ideally suited for the visitor to Berlin & is within walking distance to underground stations giving access to all the tourist sites & places of interest. I would highly recommend a stay at this lovely hotel.
Feewei (10/5): Modern, Comfortable and Stylish - Very modern hotel. All staff we encountered were very friendly and accommodating. Busy breakfast room but still enough seating. Close to transport links. Room was clean and spacious.
DRENZY (8/5): Family break in Berlin - We had a lovely time staying at the RIU Berlin. The rooms were great and the breakfast was delicious. We had to stay an extra night due to our flight being cancelled and Johann at reception was very helpful to us and organised everything for us. The only gripe I have is the lack of access to water in the room. Water can only be purchased at the hotel. The bar is small but nice and has lovely staff. I would reccommend the RIU Berlin, location is great and the rooms are modern and clean. The staff are helpful.
colindscott (10/5): Another brilliant stay - I’m in Berlin two or three times a year and for the last five years I’ve stayed nowhere else but the Riu Plaza. Great staff and very central for where I want to be
emmasL1224SH (10/5): Weekend break in Berlin - RIU lived up to their reputation with the RIU Plaza Berlin. This was our first time in a Plaza hotel, having previously stayed in all inclusive Palaces, and it was fab. Couldn’t fault anything, would recommend! All the staff were friendly and very helpful, room was spotless, breakfast was yummy and the blackberry mojito was yummy 🤣
676StAgnes (10/5): Berlin visit - Lovely hotel. Great staff. Great facilities. Location was perfect. Slightly away from the centre so it was peaceful.
wilgilril (10/5): Lovely friendly hotel - Very clean, very friendly staff, lifts very efficient. The breakfast was fantastic - great selection, delicious, plenty of seating.
CraigCharlene (8/5): Excellent with a but. - Found the mattress worn and lumpy with mattress dipping causing you to roll in your sleep. No extra pillows available in the room. The Breakfast was outstanding. Everything you need was present. Would i return. Yes and hopefully sleeping on better mattresses and more pillows.
SydneyPerla (8/5): Lovely hotel and friendly staff - Just stayed there for a night. Was really nice and we enjoyed the time. Room was spacious, bathroom and toilet separated which makes life easier and the wifi worked. We also booked breakfast which was really yummy (buffet style). You can also park you car there for free. Then follow the instructions and signs as the way from the car park to the hotel is a bit funny. In the end we were successful and found what we were looking for. Metro stop is in walking distance. Everything went well
MikaK06032026 (10/5): Nice to come back again - Excellen hotel with good connections. Rooms were calm, quiet and clean. Will come back next time - hopefully quite soon!
markrT7838DS (10/5): Great city break - This was our second time staying at this RIU and as always the hotel is very clean and comfortable. Bed is nice and firm and we had a great nights sleep. Breakfast is the usual offering from RIU plenty of hot and cold options and they have gluten free pancakes which are a treat. Overall great value for money for a short break.
ashlingo307 (10/5): Film city trip - Hotel was a perfect location, staff super friendly, especially Andres in restaurant, gluten free friendly, we went with a 12&16yr old and they loved it. Would definitely come back
Chariotchoogle (10/5): Fabulous Base to Explore Berlin - Been here many times now with three visits planned in 2026. Came for Christmas and New Year, I can only repeat my previous reviews, perfect location for bars, restaurants and the subway. Super rooms, has everything you need, great bathroom and shower. Breakfast is excellent, can get busy but the team have it all under control, shout out to Ervan and also Priya (apologies if I have spelt your name wrong) for her friendly attentive welcome and conversation. This is a super hotel.
kae2026 (6/5): Stay - Average- poor, no coffeemaker in room, no Iron in room. limited towels. Fridge didn't cool well enough without leaving the cabinet door open, noisy Mattress springs. Good Location.
JackyL79 (10/5): Great Hotel for sightseeing - We went to Berlin for the Christmas Markets on a BA holiday with our granddaughter. Staying at the hotel RUI Plaza, it was one chosen from the BA list. The hotel and flight were amazing value for money. The room in the hotel was very comfortable, the bed was good with a separate space for our granddaughter. There were no extras, and only 1 bottle of water in the fridge. We were on the 12 th floor and although the hotel was very busy it was very quiet, one never had to wait long for a lift. The bar did very good light meals, we ate there twice. Breakfast was expensive but looked really good, we chose to walk to a local coffee shop which was much cheaper. The reception staff were excellent and very helpful, they advised us which restaurants to eat in within walking distance, both were excellent. We were able to leave our luggage on the last day after we had checked out. We were very glad we went back to Berlin which has changed enormously since we were last there, the week the wall came down. The Christmas markets were plentiful but nothing like as good as the ones in Vienna and the city itself is rather cold and stark, having been almost completely rebuilt. We would not go back again but would recommend the hotel RUI Plaza to anyone visiting.
503frederikb (10/5): Three great days around New Years - Had the best stay in the Riu Plaza. The hotel is nice and situated in Schöneberg. Great breakfast and clean rooms with a great view.
MrsSmidge (10/5): Fantastic! - Beautiful hotel with very friendly and helpful staff. Great location close to shops, restaurants and public transport. The breakfast was exceptional with something for everyone. The room was lovely, very modern with a great view across the city. The bed was so comfy. Will definately return.
Petroskaps (10/5): Everything as expected - Perfect location. Friendly staff, tasty food, clean room. Overall, a smooth and pleasant experience.
daveNewport (10/5): Fanrasyic stay - We stayed here for 3 nights, on arrival we were upgraded to a suite, the suite was superb a bedroom with bathroom shower and toilet, and a seperate lounge, with sofa tv and desk, aldo morewardrobes, despite gaving wardrobes in the bedroom, and another tv, The breakfast buffet is extensive, with full english and continental, and all the staff are friendly and helpful. The bar are is cosy, and does nice food, and they have a shop area at reception. The underground is about 300 yds away, and there are plenty of restaurants locally. Overall it was a fantastic stay at the Riu plaza berlin. Thanks to all.
Navigate767546 (6/5): Average compared to other riu i have stayed in - Although the communal areas where clean the room was less so. There were white streak on the toilet wall when we arrived and they were still there 3 days later
206katea (8/5): Good hotel good location - Nice hotel, good location, close to train station or good for walking to sites. Helpful and friendly staff especially down in the restaurant/Bar. A negative the pillows were very small and only one each with 1 spare in the wardrobe. Would have been nice to have a big king duvet rather than 2 singles. Over all good hotel
shevonneb210 (8/5): Good choice of hotel for Berlin. - Well located hotel only a five minute walk from the Ubahn. This made it easy to get to from the airport. If you can walk through the Tiergarten to the sights, its beautiful. Staff were very welcoming, comfortable beds and facilities. Everything you could wish for was available for breakfast and the coffee was great. The only niggle was the air conditioning kept kicking in and the weather was cold.
Maps27677001082 (10/5): Lovely Hotel with good hospitality - Nothing was too much trouble for all the staff, Service with a smile and very helpful in guiding us to the places we wanted to see, Service staff work so hard even coming in daily to make our beds, Breakfast was exceptionally good value and catered for everyone's taste in food, The waiting on staff were very efficient and pleasant ensuring we started our breakfast with a beverage at our table before we helped ourselves to the self service food hall, My daughter took advantage of the Gym on the second floor, Condiments where readily available at the desk if we required any extra to take to our room, We wish we had stayed longer than 3 days, Around the hotel is ample of shops to visit and cafes and restaurants for staying local and eating out
berlintraveler2025 (10/5): Trip with brother - High-quality breakfast, generous portions, and the fact that it's buffet style.Helpful staff ready to fulfill any guest request
jdasj2018 (10/5): Great stay - This hotel was another great hotel by RIU Everything was spot on. Could have asked for more from our arrival to departure
9MStone (10/5): Very comfortable hotel - Really enjoyed our stay at the Riu Plaza in Berlin, so central and accessible, very comfortable for our family with a spacious suite and two bathrooms. Not a fan of toilets with a mere sliding door between it and your bedroom (as the bathrooms themselves have no door) and the TVs were outdated and only had German language channels but they were the only two niggles I had with the place and I’d book again regardless. Staff were so friendly and accommodating, happy to lend me a bottle opener from the bar on one occasion. Breakfasts were delicious too.
Guide607756 (10/5): Excellent location - The hotel is very nice, clean and quiet. Service is excellent stuff are super helpful. I had some misunderstanding with the heating system and they explained me how to fix it.
14anna2025 (10/5): The hotel was great!! - The hotel was great, the location was perfect, close to the metro and the view from the 15th floor was amazing. The breakfast buffet was delicious and fresh. Free parking is an added bonus. A wonderful stay, I recommend it.
LinGorio8767 (8/5): Riu Plaza Berlin - We enjoyed our stay at this hotel, well placed close to the lovely Wittenbergplatz U-Bahn station making it easy to get anywhere fairly quickly. It was also well positioned for the Kaiser Wilhelmin Memorial Church, the zoo, KaDeWe store, and Tiergarten making for a lovely walk in autumn. We graded per below as there were issues with all categories. Breakfast excellent, choice and quality of food for this type of hotel and breakfast staff very polite and attentive. Reception was efficient and friendly on check-in but on check-out we were not greeted or thanked for the stay, or asked about our stay which was strange; just a dismissive “that’s all”, not even a “bye”. Room was very big but left a large area of hard flooring which was clean but quite badly chipped; TV was old and clunky and the remote did not work properly making quick navigation impossible. The entrance area where safe and clothes hanger + mirror were had no lighting making it difficult to see what you were doing. Bed was huge but a bit lightweight making noise when moving in it, pillows were thin and very soft which was inadequate causing neck strain. Nice to have 2 sinks. Shower was good, separate toilet but there were a lot of white marks on lower wall. Towels were small and old which was not great for a hotel at this price point. Toilet paper a bit cheap making it feel more budget quality. “Slippers (which we get in most hotels) were not provided which was poor to say how much hard flooring there was in the room. The fridge was very poor, we could not get anything properly chilled in it. View from the room over the city was great and lifts were plentiful and efficient. We stayed 4 nights and only received one bottle of mineral water, there is no automatic refreshment of tea and coffee but you can get from the reception (although they had run out of English breakfast). I asked about the water and was told this was company policy and we should drink from the tap “which is very nice in Berlin”. This just made for a negative feeling about Riu hotels. Room service was also mixed. Overall, we did enjoy our stay despite these issues and had a feeling that the overall value for money was ok especially when booking direct (significantly more expensive through Booking for example).
Ralou04 (10/5): Great stay! - I recently stayed at the RIU Plaza Berlin for a 1 nights stay and it was an absolutely fantastic experience. From the moment we checked in, the staff were friendly and welcoming. Our room was spacious, immaculately clean and had a great of the city. I highly recommend this hotel to anyone visiting the Schöneberg district of Berlin
Curious38823 (10/5): Fall Getaway - Our stay couldn't have been more enjoyable. From the ease of check-in, the spacious room and spectacular views to the delicious morning breakfast buffet. Exceptional.
mikeymikeyuk (10/5): Excellent Value Hotel - The Riu Plaza Berlin is an excellent value hotel overall. We've now stayed here several times at the Riu Plaza, overall we really like the hotel because its excellent value for money. Extremely clean throughout. Great check in/check out. Housekeeping is great. Location is amazing and near to literally everything & very central. Our observations (as Riu Diamond members) are... The hotel Bar is poorly situated, tucked away in the back of the hotel. This area should just be used to extend the breakfast restaurant & make it larger. The bar should be situated in the front of the hotel in the corner of the building (where the Conrad electrical shop used to be) Riu should just rent/buy/take over this corner section of the building and situate the hotel bar there. It would look amazing & they'd gain custom from people walking past & coming into the hotel bar to drink & spend money! Our other Observation after staying here several times now is the scaffolding up the front of the hotel & visible building area right out of the front of the hotel. It's been going on AGES! & looks unsightly (apparently due to some problems with the refurbishment of the building & fire regulations with said refurbishment a few years ago) Apart from these pointers... a great hotel.
tabulator (10/5): Great stay - Had a great stay in the hotel. Room was clean and comfortable. Concierge was helpful. Only had the buffet breakfast once, it was good, if a little expensive. It would have been better if there were a Nescafe machine in the room rather than sachets that were not refilled. Nice bottle of water on arrival, but sad it was not replenished. Hotel rooms and lobby very comfortable.
FrankJ5497WZ (10/5): Excellent location, larger than usual rooms - The location is excellent, just beside Wittenbergplatz Ubahn. Rooms were large and very comfortable.
bebecailin (4/5): Rude service at check in - Stayed with family. Extremely rude at check in Arrived back at 2.50pm after pouring rain and told that we could not check in until 3. Stephanie was so rude to us , shaking her head and pointing at the clock saying we had to wait til 3. So she left us there for 10 mins and exactly at 3 said we could check in. Room- strange that there is no door into the shower room. If you come out of shower and someone coming in your room, you would be in full view of anyone in the corridor - why can’t you have a door into the entire bathroom and then there is the glass piece that you can see through if someone is showering from the bedroom. Breakfast staff and bar staff were friendly and breakfast was good. Location good for shopping street and near U Bahn station but we did have to get taxi to most places as a distance from main attractions . Unfortunately the bad rude service we got on checkin ruined our perception of this hotel and treatment of their guests
jonathanwH8018GA (10/5): First time at the Riu Plaza - Booked this via Tui as part of my package and it was a really good hotel, stone throw from the shops restaurants and bars and around 90 minutes from the tourists sights like Brandenburg Gate, Checkpoint Charlie Madame Tussaud’s etc. staff were amazing 🤩 and the breakfast was 10/10 plus the bar food and drink was great good choice that ticks a lot of boxes and if I go back to Berlin I would stay here again.
Journey37435677685 (10/5): Hotel Riu Berlin - Stayed here for 3 nights, friendly staff, room ready on arrival, very clean, requested a higher floor we got floor 14 with a fantastic view of Berlin. Would definitely stay here again. Just need some USBs in the room and a smart tv as only BBC news in English.
HTW75 (10/5): Great location - Stayed two nights, all of the staff really friendly and helpful especially lady on Monday afternoon, 27th. Room clean and just what we needed to sleep and tour the city. Didn’t have breakfast so not able to comment. Hotel in great location short walk to 100 bus which we used loads and short walk to station and an array of shops. Lovely coffee shop opposite too. Great hotel and definitely recommend.
224bethanyr (10/5): Fantastic stay - A beautiful hotel in a fantastic location. The staff were very friendly and helpful. The room we stayed in was lovely, spacious and clean and had everything we needed. The beds were incredibly comfy!
margaretbO738FH (10/5): Excellent hotel in excellent location - Our room turned out to be an impressive suite, well-furnished and immaculately presented. The hotel lobby was large and luxurious, and the breakfast was excellent. Our only disappointments were the close proximity to each other of tables in the dining room, and the bar facilities. A hotel of this quality needs a good restaurant serving evening meals and a comfortable lounge bar serving a wide range of light meals at all times. (The Rui Plaza in Dublin does this perfectly.). If these additional services were provided, we would not hesitate to return.
Dovi24 (10/5): Excellent hotel - Very comfortable. Good location. Fabulous breakfast Would highly recommend and staff very helpful. ..
Stanley1979 (6/5): Far from 4 star expectations - Far from 4 star expectations…. In my opinion & from someone who travels across Europe on business every month, it takes a lot for me to jump on and put together a review. For the price the reasons I have given 3 out of 5: - sub standard pillows (seems petty but important for a decent night sleep) - paper thin walls, hear rooms either side & doors slamming - TV: only 1 BBC news channel, no other English options & the TV connection is terrible & continuously cutting out - no iron in the room & being told to go to reception to collect an iron as they don’t bring them up, the iron & board is what I would expect in a hostel - air con either boiling hot or freezing cold - no room service PROs: - great breakfast - nice looking room & decent shower Location: - good only for KaDaWe shopping centre, high class brands LV, Dior, Gucci etc - few decent restaurants within walking distance - but not great as need to taxi everywhere else Just not good enough on so many levels for a 4 star and rate per night!
lesley999Walsall (8/5): Good stay. - Stayed here for 3 nights on a city break. Hotel was well located, near a HOHO bus stop with a U station nearby. We found some good restaurants nearby to eat dinner. Back to the hotel- We arrived around midday and were offered an accessible room which we could have immediately. We accepted the offer and enjoyed the large size room. Everywhere was clean and the room was well equipped with shower amenities, tea, coffee, milk, ( which you could get extra supplies for at any time from reception) The bed was huge and very comfortable. Great hairdryer supplied, without that silly little button which needs to be pressed down for it to work. Towels were changed frequently. The breakfast buffet was very good and had lots of choice. Everyone on reception was very helpful and pleasant. We would certainly stay here again if we return to Berlin.
Tim (6/5): - Place was great. Staff was incredibly friendly. Location was perfect. Only negative was when the hotel refused to refund an accidental double booking that occurred when I tried to extend our stay.
kazz8469 (10/5): Would stay again - Had a get away with my friend, the hotel was perfect, very clean and staff were amazing and even let us check in early after our flight from Edinburgh
Göran (6/5): - Thr first room I got had a broken minibar fridge and the room thermostat dif not work. I went down to reception and wanted another room. I had to talk y 4 person and the femal manager questioned my need for another room several times. That was very bad service from the hotel. Beside that the hotel is nice and after I got my new room everything went fine. Bar service was very pleasent and the cleaning was great. However the attitude in reception was very bad when I wanted get a room that all was working in. Better to do proper maintenance instead of arguing with customers.
380RichardB (4/5): Great location BAD customer service - The first impression was bad, the front desk staff are not nice, they are rude. Specially the indian looking man who works there on Oct. 2 and Oct.3, he needs to undergo customer service training, and he does not speak well I am not sure if he does not know how to speak english of if it is a cultural thing that he is just rude and talk down on me and my companion. He is not helpful and he always answer no to a request. He also cannot make a decision for a late check out, this is the only hotel who does not grant late check out decision!!!! the only good thing of this hotel is location, but food is bad, I ordered pizza and the ham was old and nasty I did not eat the pizza.
Kael (10/5): - Very nice and modern looking hotel. The breakfast buffet was also good and convenient.
footyfamily (10/5): Ticks all the boxes - Good location,about a mile from central Berlin,close to Zoological Garden station which is one of the S Bahn stations served by the train from the airport. Great view from our 14th floor room and a top breakfast too. Would recommend!
Sunshine31029040943 (6/5): Nice room but disappointing with the early wake up call - Room was clean and bed comfy, staff brought extra pillows on request. Rooms were little strange, except ok as sharing with my husband but couldn’t have shared with a friend as no door to the bathroom so anyone could see you showering. Only face 3 stars as we stayed for 1 night and housekeeping woke us at 830 banging on the door, we was half asleep and I thought it was next door and they came in the room. Not impressed, reception said we should have put do not disturb sign on the door but if we was only staying one night and hadn’t checked out why would we think we needed to tell them not to make our room. I wish they would have told us at check in to do this. We had a really long day the day before and couldn’t get back to sleep once we was disturbed and the noise from next doors door banging everytime housekeeping went in and out had me jumpy as it sounded like they had opened our door again. On a plus point the bedroom had an amazing view -17th floor
Simalfie (10/5): Great stay - Really nice hotel. Rooms great and nice and clean. Breakfasts were great with lots of choice. Situated in a really nice area of Berlin
Mikhail (10/5): - Very good.
RichardMiltonKeynes (10/5): City Break in Berlin - A decent hotel with good service and comfortable rooms. Polite and efficient staff. We stayed for 3 nights. The breakfast was very good - good range, and comfortable breakfast room I do not like noise and found the hotel to be very peaceful.
J8600VIdebbies (10/5): Family weekend away - Thank you so much to the staff of the Rui you made me and my family feel special thank you to Priya and David it was wonderful to meet you. Looking forward to staying at the Rui again when I come back to Germany. David thank you for the yummy lemon shots they were delicious.
Sarah (8/5): - Nice breakfast with all you could want. It was a nice room, but a bit dusty in the corners
Manfred (10/5): Excellences Hotel - Aussergewoehnlicher Service und exzellentes Fuehstueck Buffet.
567oriela (8/5): Very nice stay and friendly staff. - Very nice hotel and friendly staff. The Hotel's Location is ideal, close to the KadeWe and to a U-Bahn station. The Breakfast was also great, and the Room was spacious. The only thing we did not like was the open plan shower/toilets area which is part of the design in the room.
jemma151 (10/5): Great hotel and location - Great hotel friendly staff and location was good and near the u bann for travelling around. Room was comfortable and clean and service was great
t0urist1150 (8/5): Great Stay - Really liked this hotel for comfort, cleanliness, very helpful staff and location. Lift system was great and views of Berlin from our room were spectacular. Breakfasts were very good with plenty of choice to suit everyone. There were no evening meals served but a very varied snack menu was available to eat in the bar area. Hotel is about a 20 minute bus ride to city centre served by a frequent bus service from stops about a 5-7 minute walk from hotel. Didn’t use the underground. Shopping centre and restaurants are a short walk from hotel. If I had a complaint it would be the pillows were too soft!! Overall would recommend this hotel.
426sqn (8/5): - Good location, close to transit. Decent food options nearby. Room was decent but not very well-lit.
Peter (10/5): - Super
Dorte (8/5): God beliggenhed - God service og skønt beliggenhed. Fri parkering så vi satte meget pris på. Skønt værelse med stort badeværelse og fed King size seng !
Verified traveler (10/5): - Clean room, staff, area
yutaka2025 (10/5): It is recommended for proximity to stations and downtown areas. - Breakfast was made of bread, egg dishes, ham, cheese, etc., and it was very delicious. The room was clean, the view was good, and it was comfortable to sleep.
jebrown2945 (4/5): Faux- Luxury at its finest - This hotel is the epitome of faux-luxury. The exterior promises glitz and glam, but the inside delivers cheap finishes and poor service. The beds felt like cardboard, and the pillows could have passed for folded IKEA towels. The rooms are clearly overdue for renovation—paint was chipping off the walls, the gym equipment was broken, and the thermostats were unreliable at best. In my first room, the thermostat didn’t work. I followed the posted instructions (in German), only to discover around 4 a.m. that the “cool” setting was blasting heat. I woke up drenched in sweat, went downstairs, and the front desk staff confirmed the thermostat was broken. Unfortunately, he said nothing could be done until a manager arrived at 9 a.m. I ended up crashing in a friend’s room. At 10 a.m., the manager finally offered me a new room—which I appreciated—but that thermostat was also broken. Thankfully, after some trial and error, I managed to get it to work. I asked for a refund for the first night and still haven’t received it. Positives: The location is excellent, especially if you’re LGBTQIA+, as it’s right in the heart of the rainbow district. Great restaurants nearby, and the food at the in-house restaurant was genuinely good. Rating: 2.5 stars. The location and food are saving graces, but the rooms—between the busted thermostats, uncomfortable beds, and peeling paint—were trifling. I could’ve handled the heat issue (I’m a Southern American), but not those beds and pillows
PHILIP (10/5): 3 business nights in Berlin - A very good location and good value for money. My room was a good size and the breakfast choice was excellent. Staff were very friendly.
Joshua (4/5): - This hotel is the epitome of faux-luxury. The exterior promises glitz and glam, but the inside delivers cheap finishes and poor service. The beds felt like cardboard, and the pillows could have passed for folded IKEA towels. The rooms are clearly overdue for renovation—paint was chipping off the walls, the gym equipment was broken, and the thermostats were unreliable at best. In my first room, the thermostat didn’t work. I followed the posted instructions, only to discover around 4 a.m. that the “cool” setting was blasting heat. I woke up drenched in sweat, went downstairs, and the front desk staff confirmed the thermostat was broken. Unfortunately, he said nothing could be done until a manager arrived at 9 a.m. I ended up crashing in a friend’s room. At 10 a.m., the manager finally offered me a new room—which I appreciated—but that thermostat was also broken. Thankfully, after some trial and error, I managed to get it to work. I asked for a refund for the first night and still haven’t received a response from management Positives: The location is excellent, especially if you’re LGBTQIA+, as it’s right in the heart of the rainbow district. Great restaurants nearby, and the food at the in-house restaurant was genuinely good. Rating: 2.5 stars. The location and food are saving graces, but the rooms—between the busted thermostats, uncomfortable beds, and peeling paint—were trifling. I could’ve handled the heat issue (I’m a Southern American), but not those beds and pillows
Samapaki (10/5): Great Hotel, location, breakfast - Stayed at this hotel for almost two weeks and loved it. Friendly staff, housekeepers, and wait staff. A shout out to Noah (front desk), who's incredible and made us feel at home!
Jeoung Soo (8/5): - The hotel doesn’t provide room service. If you need anything, the staff don’t bring it to the room, but you have to go down to reception and have to get it. For example, there was no iron and board in the room. I called reception desk and they told me to get down. The hotel should indicate that they don’t do room service!
Thomas (10/5): - Great staff and awesome hotel
Randal (8/5): - Nice, clean hotel. I just found the pillows and bedding to be lacking. The pillows don’t support your head at all - so bring your own!
Oscar (10/5): - Excellent location, clean and comfortable. Coming back!
Rabdel (10/5): - Good
javier (10/5): - Clean room,
Colin (10/5): - Good service and clean hotel.
Parasuram (8/5): - The location of the property is excellent and the staff provided a very good level of service. The shower floor was for some reason very slippery (dangerously slippery). Reception also told us that it is the case with all rooms. However, housekeeping provided a mat on the shower floor, as soon as we pointed out.
Michel (10/5): - Well managed hotel. Clean everywhere.
Alper (10/5): - Everything was completely fine. The customers were very nice to us. And the rooms were excellent.
Cheryl (10/5): - The staff was friendly and approachable and the room was clean and spacious. Breakfast buffet was excellent! Had many great options and food was delicious! The hotel itself was close to the transit system, and was very easy to get around from there. There were also many grocery stores less than a 5 minute walk from the hotel.
Hanh (8/5): - This hotel is only 5 minutes walking distance from the huge shopping building Kadewe, the main metro/train station. It's on one of the main street of Berlin so it's safe for late nights. The room is clean. There's coffee and tea with an electronic kettle available in the room.
peejaycatibayan (10/5): Great Hospitality Service Great Location - Front desk and housekeepers are the asset of the team. Breakfast is the start of the day of everybody. It’s important that breakfast personnel’s are friendly and warm. Most of them don’t know how to smile. That’s all so far my stay is amazing. I will come back. GRANT BENTLEY
Excellent (10/5): An overall pleasant stay - My husband and I spent 3 nights in the Hotel Riu....... it was a great experience for both of us. The staff were helpful, professional and very friendly. The buffet breakfast was so good, with plenty of choice. Our room was spotless and was cleaned daily. The location of the hotel was great as it was near to the Uber which we used everyday. Plenty of shops, bars and restaurants in the area. I would recommend a stay in this hotel.
ShmulikSamB (10/5): I prefer this hotel in Berlin for sure - The service is the best! Love the big room everything is clean, the room the bed the shower all clean very high clean!!! the location is great
Rammst (10/5): Perfect! - Very good location in the west part of Berlin. Big plus for a free of charge parking. Tasty breakfast, spacious, clean rooms. Definitely I'll return back.
LancsRecruiter (10/5): Great Location - Stayed here for 4 nights in a twin room suitable for myself and my son. We were allocated a room on the 13th floor (if I remember, correctly, there were 16 in total). There are several elevators, so we never had any wait issues. Our room was modern, clean and comfortable and complimentary good quality toiletries were provided. Check-in was excellent, English was spoken by everyone we interacted with; useful as my German is very limited. All the staff we encountered were friendly and helpful and provided great customer service. The location of the hotel is excellent, with a short walk to the U Bahn and also to nearby restaurants, bars and shops. The stand out feature of the hotel for us was the absolutely brilliant breakfast which was included in our room rate. It offered a tremendous choice of hot and cold food and drinks including freshly cooked eggs and an omelette station. We filled up at breakfast, such that we usually skipped lunch whilst sightseeing in Berlin. A very enjoyable stay here and I can recommend to others.
Jose (6/5): - Conveniently located to train stations, grocery store and restaurants. Area around the hotel felt busy but safe. Myself and Expedia had a difficult time getting a hold of the hotel by phone.
Saira (6/5): - So booked this for a family of 3. The bathroom had no door, the shower was see through glass. I complained they said the superior room was like that. Expedia failed to mention this on the description. I wanted to change room. They had no other room available. The mini cooler was broken. For a renowned Riu Hotel this was unacceptable. Felt like a 3* hotel. Won’t be booking again!
Gordon (8/5): - The hotel is in a great location, a bit far to walk to attractions but close to transit. A good hotel for staying in Berlin.
Fredrik (8/5): - Nice hotel and nice room but strange that there is no doors to the bathroom in a family hotel. If you take a shower you are not able to close a door, why? And the staff at the breakfast must get paid depending on the amount of plates they pick. The most stressful breakfast I've had, trying to hold on to my plate. But overall a nice hotel. Modern and stylish rooms.
AnnD343 (10/5): Lovely hotel in a great location - This is a clean and modern hotel with really comfortable rooms. We were on the top floor which gave us amazing views over the city. The lifts were great, no waiting around for them. We stayed on a room only basis so cannot comment on the food there. The staff were fantastic with a special shout out to Bruno who helped us so much with the many questions we were asking him. The RIU is in a great location with shops and restaurants in abundance close by. It's also about a 10 minute walk to Zoo Berlin which is a must see!
Barry (10/5): - :-)
Parvin (10/5): - It is a nice hotel, polite staff and great location.
swedishtraveller2025 (10/5): Very good during a hot summer week - Quiet, cool, clean and friendly. Could not imagine anything better in the very city central. In addition, was looking for the nearest postoffice and where to buy a shipping box, got friendly and correct information from the front desk.
CARMEN (10/5): - Muy bonito , habitación enorme, baño completo, ventanales gigantes, muy bonito en general
Rosemarie (10/5): - Great stay, very quiet and comfortable and close to many amenities
PaulWingsy (8/5): Very good hotel - We enjoyed our stay at this hotel. Well situated. Rooms were decent. Breakfast was the best part. Very good service from staff every morning and food was excellent
Dukic_BA (10/5): The Riu Plaza - an excellent hotel for a stay in Berlin! - An excellent hotel for a stay in Berlin! I thoroughly enjoyed the superb, delicious food and the wide range of comfortable room facilities. The beds were particularly great, ensuring a wonderful night's sleep, and the amazing city view was a definite highlight. The reception and restaurant staff were consistently very kind and professional. The location is very convenient, with excellent commuting options and the city center within easy walking distance. The reception desk was incredibly helpful, providing all necessary information about Berlin, including a printed map. Wi-Fi connectivity was strong and reliable throughout my stay, and the fitness room was readily available and open to guests. In short – I sincerely recommend the Riu Plaza Berlin!
AmandaSarah32 (10/5): Trip with the girls - Beautiful hotel. Staff very helpful. Breakfast ..lots of choice and very well set out...bedrooms modern and spacious
Daniel (10/5): - Nice