Courtyard by Marriott Jacksonville

Name: Courtyard by Marriott Jacksonville
Address: 5046 Henderson Drive, Jacksonville, us

Location: 5046 Henderson Drive, Jacksonville, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations
Experience comfort and style at Courtyard by Marriott Jacksonville. Our spacious rooms are designed to provide the perfect retreat after a long day of travel.

Dining Experience
Indulge in a culinary journey at The Bistro, our on-site restaurant offering a delectable selection of breakfast and dinner options, complemented by a variety of beverages at the full bar.

Relaxation and Recreation
Unwind and recharge with our fitness center and outdoor pool facilities. Whether you prefer a workout session or a leisurely swim, we have you covered.

Book your stay at Courtyard by Marriott Jacksonville now and elevate your travel experience!

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Board games/puzzles
Wheelchair accessible
Allergy-free room
Kid meals
Lower bathroom sink
Emergency cord in bathroom
Outdoor furniture
Coffee Shop on site
Fruits
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Golfing on site
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Private picnics
Wine release events
Reception hall
Exercise/lap pool
Secured parking
Swimming nearby
Bicycle-friendly property
Electric bicycle charging station
Charcoal grill
Bulk dispenser for toiletries

Rooms Available

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed
344 sq feet

Internet - Free WiFi
Entertainment - 32-cm TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches
Need to Know - Limited housekeeping, bed sheets not available
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Transfer shower
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
Room, 1 Double Bed

1 Double Bed
398 sq feet

Internet - Free WiFi
Entertainment - 32-cm TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches
Need to Know - Limited housekeeping, no rollaway/extra beds available, bed sheets not available
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Transfer shower
- Hypo-allergenic bedding available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
344 sq feet

Internet - Free WiFi
Entertainment - 32-cm TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, single sofa bed, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches
Need to Know - Limited housekeeping, bed sheets not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Sofa bed
- Transfer shower
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
Room, 1 King Bed

1 King Bed
344 sq feet

Internet - Free WiFi
Entertainment - 32-cm TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches
Need to Know - Limited housekeeping, bed sheets not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Transfer shower
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
Room, 2 Queen Beds

2 Queen Beds
398 sq feet

Internet - Free WiFi
Entertainment - 32-cm TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches
Need to Know - Limited housekeeping, bed sheets not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Transfer shower
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
King Room

This double room features a private bathroom and air conditioning. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Air conditioning
- Desk
- Private bathroom
Queen Room with Two Queen Beds

This double room offers a private bathroom, and air conditioning. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Air conditioning
- Desk
- Private bathroom
Queen Suite

This suite is air-conditioned and features a private bathroom and a sofa. The unit offers 3 beds.

Max Occupancy: 5 (5 Adults)
- Air conditioning
- Desk
- Private bathroom
- Sofa
- Sofa bed
Large King Room

The spacious double room features air conditioning, a sofa, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Air conditioning
- Desk
- Private bathroom
- Sofa
- Sofa bed
Large Queen Room

The spacious double room features air conditioning, a sofa, as well as a private bathroom boasting a bath or a shower. The unit has 3 beds.

Max Occupancy: 5 (5 Adults)
- Air conditioning
- Desk
- Private bathroom
- Sofa
- Sofa bed

Guest Reviews

Corey (8/5): -
Jeffrey (8/5): -
Milton (10/5): I love it, we were comfortable and staff was very friendly - The location was very easy to find and sits perfectly within the restaurants . None
Harry (10/5): -
Angel (10/5): -
Rhonda (10/5): -
Christopher (8/5): -
Strawn (10/5): -
Dave (8/5): -
Destini Cox (9/5): -
Dave (8/5): -
Francenia (9/5): - The room size The room I booked was not available
Tracey (4/5): - Location One of rooms had to move due to noise level. Once in new room, pulled covers back and blood was on sheets. They sent someone up right away to place new sheets on bed but we shouldn’t have had to see it. They should have noticed when making bed.
Smith (8/5): LOVED STAFF AND SERVICE,EXCELLENT CUSTOMER EXPERIENCE. - Customer service and staff,very friendly and professional, accommodating. 5***** My Bed was totally uncomfortable uneven,did not sleep well at all, slept horizontally at bottom of Bed ,totally uncomfortable 🙃
Brenda (10/5): Fun - Very nice Every thing was great
Richard (8/5): -
Ubaldo (10/5): -
Lafawn (9/5): -
Kyle (9/5): Would've given 5stars if breakfast had been included. - Great location and excellent experience, would've loved a complimentary breakfast use to that at other reservations, hopefully we can make that happen for a exceptional experience. No COMPLIMENTARY BREAKFAST.
Brenda (10/5): Great time - Thank you for great beds Nothing
Jairi (10/5): -
David (1/5): The hotel staff ripped me off of $250 - Courtyard by Marriott at Jacksonville manager Kala fraudulently charged $250.00 to my credit card, after I had checked out. When I called inquiring why, the manager stated it was for the room smelt if cigarette smoke.. I do not smoke, I did not smoke and I did not smell any smoke upon entering my room for my 2 night 3 day stay. The hotel, specifically the manager is a fraud and common thief.
Melissa (9/5): -
KFerri (10/5): Clean and friendly!! - Everybody was very friendly and everything seemed very clean. There really wasn't anything I didn't like
Shaquana (10/5): -
Gilpatrick (10/5): Clean and good facilities - Clean and good facilities Check in was clunky
Rafael (10/5): -
Timothy (5/5): Good but could have been better - Staff was friendly. Walls too thin, was woken up by slamming doors. And could hear people on each side of us.
Duane (7/5): Their was nothing complementary breakfast -
Teresa (10/5): -
Deja (1/5): -
Brittany (10/5): -
Owens (1/5): -
Gabriel (10/5): -
Ethan (10/5): -
Brittany (10/5): - The staff was amazing . Everybody was friendly and professional Wish the bar had better hours down stairs
Nicholas (10/5): - The shower was a dirty
James (10/5): - Yes everyone was nice and friendly.
Wesley (10/5): - Yes
Wilder (5/5): Ok stay, if you’re just staying a few nights! - Close by shopping and restaurants. No microwave, no continental breakfast. It doesn’t show on the add about breakfast until you get there and breakfast costs! The coffee pit is so little that it’s hard to make coffee.
Cassie (2/5): - Room was already dirty, had to go downstairs
Eury (10/5): -
Bobbi Jo (8/5): - Everything was good
James (10/5): - 😊👍
JULLY (10/5): - Second stay at this hotel (hope it won’t be the last) check-in was super fast and easy, location near all shopping areas and entertainment close by. Would absolutely recommend. Can’t wait to go back.
Adrianna (10/5): - Great location and stay
Isla (10/5): -
Smith (10/5): -
Gabriela (10/5): Amazing stay - I loved the room I had! The bed and the sofa were very comfortable and the room over all was very homelike! Nothing really
Gabriela (10/5): -
Willem (10/5): - Wounded
Rut (10/5): -
Shadeara (10/5): -
Isla (9/5): - I like that they now have streaming services available. While watching Netflix, the TV shut off completely on two separate occasions.
Charles (10/5): -
Pamela (10/5): - Great place!
Arfina (2/5): Terrible would not recommend. - It was close to the hotel my family was staying at. There were roaches and ants crawling everywhere outside where the lounge chairs and tables was. And the bugs kept biting and crawling on me. Charged a deposit fee that wasn’t disclosed on the website. They tried to take money out my account.
Gregory (9/5): - The gym, room, and the dining area. Twin beds.
Jerel (1/5): Started out HORRIBLE!! We did just finally stay away from the hotel to get peace. From seeing the people that were not f - Absolutely nothing The staff at the front desk nor the people that was there for a party.
Donna (10/5): - Large rooms. Very pleasant front desk.
Will (8/5): -
Marie (6/5): - No microwave in room
Vidia (4/5): - The beds were very uncomfortable, very hard and lumpy mattresses. We were on the second floor and could hear the guests on the third floor walking around above us. Thin walls and ceilings.
Verified traveler (6/5): - Slow service at the front desk. I was not told i had to request maid service. No breakfast and nothing was complimentary.
April (10/5): - Nice and clean place to stay.
Veyon (8/5): - Great location, close to shopping centers and restaurants. Very clean and comfortable.
Joshua (10/5): - Great staff
Tywanda (10/5): Exceptional -
Daniel (10/5): - Very clea
Lynne (2/5): Very poor - The bed and pillows were comfortable. The 1st room, the a/c & thermostat didn't work, the bathroom door scraped the floor upon trying to close it and the shower doors were dirty.
Arlene (8/5): Good - You have to pay for breakfast. This is first time I stay at hotel that didn’t serve breakfast.
Noy (6/5): - Front desk over booked their queen suite rooms that we originally asked for. We were down graded to queen deluxe.
Melanie (10/5): - Rachel was amazing during checkin. Its was practically impossible to find availability anywhere. We were tired and needed a room at 1am. We are originally from Florida. Rachel, with her sweet demeanor, was a blessing to work with. Customer service just doesnt exist anymore. So happy to see some still have it.
David (10/5): - Great stay. Staff were very friendly and attentive. Room was very clean and spacious.
Caitlinn (10/5): Exceptional -
Frank (8/5): - The only complaint I have is that the toilet was extremely short, and not suitable for someone with any level of disability. Also, no complimentary breakfast, which wasn't a big deal for us
Heather (8/5): - Bed was very hard
Caleb (10/5): - Clean overall. Bar staff was great.
Anthony (10/5): - Very nice hotel with great amenities
Deborah (10/5): - Family July 4th get together.
Jonathan (10/5): Exceptional -
Harvey (10/5): Exceptional -
James (10/5): Great Stay - Great stay, spacious room and liked the lounge area out by the pool with tv!
Trevon (8/5): Very good -
Bellamy (10/5): - Food options available in and close by the hotel. Great sitting area for hanging out in lobby.
B5980ZQbobj (6/5): Overall positive. - Sink vanity was badly and permanently stained. Wall opposite closet needed paint. Closet much too small. No microwave. Needs complimentary continental bkfst. No standard luggage cart.
Erin (10/5): - It was very clean and the staff was friendly. Especially if the Starbucks and lounge.
William (10/5): - Great stay
Kim (10/5): Exceptional - Clean
Rosemary (10/5): - The only thing we missed was complementary coffee and at least pastries . Most people are traveling and would like to at least be able to relax with that . I know there is a bistro but it’s a little overpriced.
Linda (8/5): Very good -
Shameka (6/5): My stay was ok, the only thing there was no microwave and the refrigerator was small. - We didn't have complimentary breakfast and the location was great! We were able to walk to Longhorn that night before it closed. I didn't like the fact that we paid all that money for a room with no microwave. The refrigerator was to small as well. I never have the wifi password, either.
TIFFANY (8/5): - My only complaint is it may be time to replace the beds. But overall the staff was very helpful when we needed to switch rooms due to booking a king and being placed in a double. Clean and friendly
Jason (10/5): - Excellent
Thomas (10/5): - The staff were very, accommodating. I felt as though I had been invited into their home.
anthony (10/5): - Great stay
Jason (10/5): - Stay was absolutely wonderful except there was no complimentary coffee or breakfast. Great staff and rooms
Xavier (10/5): Exceptional -
Emily (10/5): - Friendly staff, clean facility, easy check-in
Jeana (6/5): - It was nice enough. I stayed 3 days and no housekeeping at all. If you wanted more towels or complimentary coffee etc you had to go to the front desk and carry it up yourself we also had to empty our own garbage each day. The air conditioning was not strong. I had it at its lowest temp and I was sweating at night. The bathroom was kind of moldy around the bottom of the shower .