Hacienda Hotel Santo Domingo

Name: Hacienda Hotel Santo Domingo
Address: Calle 18 x 33, Izamal, mx

Location: Calle 18 x 33, Izamal, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Swim, Relax, Explore

At Hacienda Hotel Santo Domingo, immerse yourself in the charm of rustic architecture surrounded by lush tropical gardens. The swimming pool offers a refreshing escape, perfect for a leisurely dip or basking in the sun.

Authentic Dining Experience

Indulge in a culinary journey at the on-site Palapa Restaurant, where Mexican and international flavors come together to tantalize your taste buds. Enjoy a drink at the full bar by the pool, adding to the vibrant and lively atmosphere of the hotel.

Convenient Location

Situated just minutes away from Izamal Town Centre and archaeological sites, the hotel offers easy access to explore the rich history and culture of the region. With comfortable rooms and modern amenities, Hacienda Hotel Santo Domingo is your gateway to a memorable stay.

Book now to experience the perfect blend of relaxation and adventure at Hacienda Hotel Santo Domingo.

Important Information

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A deposit via bank transfer or PayPal is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.

Policies

Check-in: 03:00 PM - 08:30 PM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Packed lunches
Non-smoking throughout
Private check-in/check-out
Concierge service
Kid meals
Outdoor furniture
Fruits
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Supervised childcare/activities
ATM/banking
Shopping on site
Television in common areas
Express check-in
Free wired internet
Self parking (surcharge)
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Exercise/lap pool
Japanese garden
Secured parking
Health or beauty spa nearby
Swimming nearby
Guest education on local ecosystems and culture
Vegetarian menu options available

Rooms Available

Junior Suite With Terrace

This spacious suite has an extra-large wardrobe with storage for extended stays. It boasts natural wooden and stone decor, in addition to a a king-size bed and a seating area with 2 sofa beds. Guests enjoy a private bathroom with a shower and toilet, and there is also an outdoor shower. Please note that extra guests cannot be accommodated in this room.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Additional bathroom
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Double Room

This room offers stone walls, 2 Single-sized bed, a closet and a seating area. You will also find a small terrace with garden views and a private bathroom with shower. It also features a fan and private parking.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Private entrance
- Tile/marble floor
- Mosquito net
- Wardrobe or closet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Junior Suite With Garden View

This spacious suite has an extra-large wardrobe with storage for extended stays. It boasts natural wooden and stone decor, in addition to a king-size bed and a seating area with 2 sofas. Guests enjoy a private bathroom with an indoor and outdoor shower and toilet.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Additional bathroom
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Family Suite With Balcony

This suite features 2 separate rooms with a shared bathroom that includes a double sink and shower. Both rooms have air conditioning and ceiling fans.

Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Seating Area
- Fan
- Toilet
- Private bathroom
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Mosquito net
- Wardrobe or closet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Triple Room With Terrace

This accessible room has ramp access and features a tile/marble floor, private entrance and air conditioning.

Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Superior Double Room

This double room features a seating area, patio and private entrance. It also has a large wardrobe, a spacious bathroom with a half-open stone shower and tropical plants and a separate toilet.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Additional toilet
- Private entrance
- Tile/marble floor
- Mosquito net
- Wardrobe or closet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Comfort Double Room

This room offers a wardrobe, seating area, terrace with garden views and private bathroom with shower. It also features tiled floor. All rooms are air-conditioned, while some come with a terrace and stereo system.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

M3417MLmargotb (10/5): A Magical Jewel in a Pueblo Magical, Izamal, the yellow city! World Class - Harald and Sonia and the staff were exceptionally nice and gracious and helpful Hosts. The dining was like a 5 star Michelin rating. Fresh, superb delicious food. The owners helped me with my dog and my computer being fixed!! They laundered my doggie bed without me even asking! They found me good taxis, and they even helped me get to a very good groomer and a computer repair shop. Harald even went out of his way to help me look for new computers. They laundered my clothes for a small fee and they were returned to me in perfect and even better condition. The staff are very nice. As a woman traveling alone, the hosts made me feel so at ease and comfortable. The rooms are meticulously clean and nicely decorated. Don’t miss staying here when you visit Izamal. The owners are very kind to Animals. They are humane rescuers. The grounds are like being in an enchanted forest. The pool is lovely, large and clean. I will definitely return there!!!!!!Highly recommend it. Very classy place to spoil yourself.
Newmummy (6/5): Nice, but no luxury, - The place was lovely, rooms are spacious /very clean and staff attentive. Breakfast was excellent - it was the eco toilets (poo paper in the bin next to the toilet) and listening to the couple next door having noisy sex constantly through the paper thin walls put us off.
travelfamily2014 (10/5): Lovely, relaxed place to stay - Arriving here we immediately felt relaxed and happy. Harald welcomed us with a drink at the bar while he told us about the hotel and gave us information on Izamal. Our rooms were spacious, comfortable, spotlessly clean and very Mexican in style, with a covered seating area outside. Dinner was served on the lovely terrace and the food was delicious. Breakfast at the pool bar was also very good. The hotel is about a 15 minute walk to the monastery in the centre of town and is a lovely, peaceful haven to come back to after sight seeing. Highly recommended.
conorf965 (10/5): A real gem! - Stayed here in Dec 21. The hotel was quiet but Harold and Sonia were excellent hosts and they couldnt do enough for us. We had an excellent meal and some lovely cocktails in the beautiful poolside bar! A beautiful hotel with a very relaxing vibe, would highly recommend to anyone staying in this part of the world!
ArthurM542 (8/5): Excellent dinner and nice room - Nice room with seating area. Very pleasant breakfast by the pool and dinner was the best meals we ate in Mexico. Friendly proprietor and staff. The only problem was to get from the bed to the toilet you had to go down and then up 3 steps which were difficult to navigate at night. The hotel does provide one small motion sensor nightlight, but they really need a couple more by the toilet. Luckily we had brought a torch, so managed,
Dreamer765481 (10/5): Surprising Gem centrally located - Was pleasantly surprised with this lovely hacienda midway between Valladolid and Merida. Harold and Sonia and staff were friendly, helpful and accommodating. Meals prepared by Sonia were fantastic plus a solid choice of wines. Room was pleasant with special aesthetic. If you're looking for an escape in a lovely atmosphere with gorgeous pool, great food and relaxing breakfast this is it. Would highly recommend.
tombJ2205OT (10/5): Warm and friendly hostage - This is a family business run by Sonja and Herald. They do their best to fullfill every wish. The food was excellent!! The rooms are spacious and the AC works correctly! Perfect quiet place for a discovery tour in and around Izamal!
Kasperdmm (10/5): Great stay and a lovely room - We loved our stay at Santo Domingo, the Austrian host/owner is very kind and it feels like a warm welcome. Our free upgrade was very nice, the room had the coolest shower ever. We decided to have dinner in the restaurant, and it was very good. First caprese, then chicken and then cinnamonrolls with kahlua sauce. This menu cost about 760 pesos. The next Morning we had breakfast at the pool, also very good. If we would like to un-stress, we would book this again.
jnole2507 (10/5): Jewel in the Jungle - We booked last minute as we live in Mexico and had something to do in Kantunil one afternoon. We wanted to spend the night close since we have two small children and a dog. This hotel was great and was very accomodating. I asked beforehand if the room had a fridge and I was told there would be one in the room. No problem! I also asked if our dog needed special instruction and was told there are several rescue dogs on the property so to have him on a leash. No problem! The property gods were great and we never had an issue with our dog. One was named Lucky and I can see why. He is very lucky to live on such a beautiful property. We stayed in the Family suite which was big enough for four of us and the dog. Also, it was close to the pool and Palapa bar, where they server breakfast. We loved how peaceful the property and how there were animals at every turn (sheep, boar, dogs and fish). The kids loved it! The AC and Wifi worked great and there was plenty of hot water. The staff was very nice and helped us with anything we asked about. My family will definitely be returning as we enjoyed a night in the jungle that was peaceful and full of nature!
holmes55 (8/5): Nice Stay with an dschungle-like garden - A Pleasant stay during a tour through Yucatan. It is a fascinating mixture of old, new, and a jungle-like garden guarded by a lot of peaceful dogs. In the evening we had some good drinks at the bar and in the morning an excellent breakfast. There were only a few moskitos.
gsmeyers (6/5): Unfriendly - While the facilities are well appointed and lovely, we were left with a bad taste from the owner’s attitude. Not a warm welcome. Fine, but then t he margarita we ordered was made with the right ingredients but the juice of only one lime meant one sip emptied the glass that was otherwise filled to the top with ice cubes. Odd. The owner seemed oblivious that in the rest of the world there is some volume required to a margarita. Argumentative and unyielding. He never got the memo that the customer is always right. As we were! Empirically!
Portie (8/5): Tour of Mexico - Visited Izamal In January this year, this was a perfect place to stay, within walking distance of town, set in lovely grounds, we had a room with a veranda. We ate breakfast around the pool, which was very good, had an evening meal which was also very good. I am normally bitten my mosquitoes, but did not get one. Not that the owner can do Anything about that. Would definitely recommend, to my friends.
trgoethe (8/5): Romantic Oasis - We stayed in Casita Uxmal. The king sized bed was super comfortable. The design of the casita was romantic with low lighting in the bedroom above the canopied bed. Personally, we would've found a table lamp useful for reading in the evening. The grounds have lush vegetation and the paths are meticulously maintained. The WI-FI works very well, the lack of cable/TV was not missed by us. Lots of dogs laze around the grounds and are very peaceable but they woke us with one big chorus of a howl in the middle of the night! We fell back to sleep easily but it was something of a surprise. Be sure to get the breakfast; I had Mexican style scrambled eggs and the warm rolls and flaky croissants along with the rich dark coffee were perfection!
7elliem (10/5): Excellent Choice in Izamal - We rented a Jr Suite for a few days and found this was a very clean, comfortable and well run establishment. The proprietor is very accommodating. Grounds are beautiful and nicely maintained. Children would enjoy the sheep and other animals. It is close enough to the centre to walk but far enough away to be in a more residential area which provides a different perspective on daily life. I'd recommend pre-booking the meal plan for breakfasts as we didn't find any restaurants offering breakfast. The food here was delicious and service was friendly and efficient.
devineM (10/5): A Romantic get away in a beautiful setting. - Walking distance to the main square this lovely hotel does not disappoint. Variety of room types, all beautifully appointed. Outdoor patios, a beautiful pool, a welcoming bar with a good selection of drinks, and a delicious meal on request. Breakfast was delicious and our host was wonderful. Lots of birds, flowers and grounds to walk around and explore. Remnants of the previous Hacienda along with Maya artifacts found on the grounds.
TravelbeeSantaFe_NM (10/5): Meticulous in Mexico - This is a charming, well-tended spot with habitationes spread across the property with a lively revitalizing pool after a hot day of sight seeing. Breakfast was the best we have had in Mexico: fresh fruit plate, fresh OJ and croissant that must be baked in house as well as main course. The palapa pool area also has a full bar and ready to serve you. Definitely get the junior suite; we visited new found friends' regular room and you could barely swing a cat in it, Shower water is hot and taps high pressure. See some liked the 10 dogs on property; could have done without the occasional barking at the gate. Izamal is my favorite alternative to Merida. Colonial feel, Yucatan cuisine without the crowds and noise. Hotel is a six block walk to el centro. Since the hotel is owned by Europeans, ice is not a priority. If I could improve one thing, it would be to install a fridge in the room and have more ice available at the bar. Oh, we Norte Americanos!
StuartandDenese (8/5): Beautifully nestled gem (and great cold beer) - This is the coolest little place with a small bar/restaurant fronting a lovely pool, surrounded by gardens. There is a variety of wildlife, and farm animals that all seem to blend in with the whole experience. Breakfast is wonderful, made fresh daily. We stayed in a small bungaloo, super comfy bed and a/c. The bathroom was very prettily done with great hot water. We were there in February, so the mosquitoes were a bit enthusiastic - but didn´t hamper our appreciation of this lovely place.