Hilton Vallarta Riviera All-Inclusive Resort,Puerto Vallarta
Location: Carretera Barra de Navidad km 4.5, Puerto Vallarta, mx
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Unforgettable Coastal Experience
Exclusive Location: Situated on a scenic stretch of exclusive coastline, our Hilton Vallarta Riviera All-Inclusive Resort offers a truly authentic experience of Puerto Vallarta.
Immersive Culture: Feel connected to both your travel companions and the vibrant local culture of Puerto Vallarta. Our friendly staff ensures a warm welcome, mirroring the hospitality of the surrounding community.
Breathtaking Setting: Nestled in a private cove at the base of the Sierra Madre Mountains, our oceanfront resort provides a seamless connection to the stunning natural beauty of Mexico's Pacific Coast.
Book now for an unforgettable stay at the Hilton Vallarta Riviera All-Inclusive Resort and immerse yourself in the rich culture and breathtaking surroundings of Puerto Vallarta.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Table tennis
- Hammam
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Heated pool
- Evening entertainment
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
- Aerobics
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Snorkeling on site
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
- Vegetarian menu options available
- Pool toys
Rooms Available
-
Oceanfront Master King Suite
The suite has a balcony. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
Queen Room with Two Queen Beds and Partial Ocean View
The triple room features a balcony. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
Superior Oceanfront Queen Room
The quadruple room features a balcony. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Refrigerator
- Cots
-
Premium Room, 1 King Bed
1 King Bed
538-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Room, 1 King Bed
1 King Bed
538-sq-foot individually decorated room, located on the ground floor, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Desk chair
-
Premium Room, 2 Queen Beds
2 Queen Beds
538-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Room, 2 Queen Beds
2 Queen Beds
538-sq-foot individually decorated room, located on the top floor, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Premium Room, 1 King Bed
1 King Bed
538-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Deluxe Room, 2 Bedrooms, Ocean View
1 King Bed
1625-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB
1 King Bed
538-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Room, 1 King Bed
1 King Bed
538-sq-foot individually decorated room, located on the ground floor, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Desk chair
-
Room, 1 King Bed, Partial Sea View (Roll-In Shower)
1 King Bed
538-sq-foot individually decorated room, located on the top floor, balcony with partial sea views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Room, 1 King Bed
1 King Bed
538-sq-foot individually decorated room, located on the top floor, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Superior Room, 2 Queen Beds
2 Queen Beds
538-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR
1 King Bed
2088-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB
2 Queen Beds
538-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Room, 1 King Bed, Partial Sea View
1 King Bed
538-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
ENCLAVE OCEAN FRONT MASTER SUITE - KING BED
1 King Bed
1087-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB
1 King Bed
1561-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Superior Room, 1 King Bed
1 King Bed
538-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Room, 1 King Bed, Partial Sea View
1 King Bed
538-sq-foot individually decorated room, located on the top floor, balcony with ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Room, 2 Queen Beds, Partial Ocean View
2 Queen Beds
538-sq-foot individually decorated room, located on the top floor, balcony with partial ocean views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch LCD TV with premium channels
Food & Drink - Espresso maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
-
Queen Room with Two Queen Beds and Standard Oceanfront View
The quadruple room has a balcony. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
Queen Room with Two Queen Beds and Oceanfront Premier View
The quadruple room features a balcony. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
Premium Oceanfront Queen Room with Jetted Tub
The quadruple room has a balcony. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
Presidential King Suite
The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
King Room with Oceanfront Premier View
The triple room features a balcony. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
King Room with Partial Ocean View
The triple room has a balcony. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
King Room with Standard Oceanfront View
The triple room has a balcony. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
King Room with Standard Oceanfront View - Adults Only
The double room features a balcony. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
King Room with Oceanfront Premier View - Adults Only
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
Oceanfront King Room - Mobility Accessible
The triple room features a balcony. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
Partial Ocean View Room – Adults Only King Bed
The double room has a balcony. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Telephone
- Refrigerator
- Cots
-
Superior Oceanfront King Room
The triple room features a balcony. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
-
Superior Oceanfront King Room - Adults Only
The double room features a balcony. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Telephone
- Refrigerator
- Cots
-
Premium Oceanfront King Suite with Jetted Tub
The suite features a balcony. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
-
Oceanfront Governor Suite with Terrace and Jetted Tub
The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Cots
- Smoke alarm
Guest Reviews
- Kaan (1/5): - We were told we would get a refund from the property the day we checked out because of health issues, but a month later were still waiting for it. Neither the hotel nor booking cares to fulfill their promises that theyve been making. Very frustrating
- Alejandro (10/5): Excelente - Todo esta excelente
- Monica (9/5): -
- GarciaC (7/5): - Bonita playa para snorkel. La comida un poco x y de sabor malo :( Mala comida, solo hay una tienda y no tiene nada :(
- Reyes (10/5): - El restaurante vip del piso 13 El vallet parking le dio un golpe a mi vehículo
- Andres (7/5): It’s not worth the money for offering half of the service. - The location. The beach area is really nice. The service from most of the stuff is great. Rooms are pretty comfortable. To really enjoy this place you will have to come when is fully open. Even though we went during the high season part of the hotel was shut down. Some restaurants closed. Bars at night all closed, the bar at the pool closes around 4-5pm when you have sunlight until 7pm. Nothing to eat between 5-6pm not even snacks. The room service wasn’t operating. This is a big disappointments for a resort of this type. It seems you are only able to enjoy when the hotel is fully open otherwise you are screw.
- Olena (10/5): Мы прилетели из Франции в Сан Диего и запланировали поездку в мексику и как всегда в мире что то происходит не заплан - Месторасположение потрясающее!!! Океан теплый, пляж сделан для комфорта с детьми.
- Daniel (9/5): -
- Adolfo (10/5): - Las noches de cena en diferentes Restaurantes con Comidas internacionales Bebidas incluidas pero de mala calidad, ejemplo, cerveza tecate
- Armando (8/5): Buen y bonito hotel , para conocer más hay que salir en taxi - Lugar , vista , amenidades , restaurantes , todo muy bien El colchón de las camas muy aguados y por lo tanto incomodas . No hay forma de alir a caminar a menos que sea con taxi eso me parece una limitante de la ubicación
- Myka (8/5): - The location was perfect, it was not too far from the airport but far enough to feel secluded and peaceful. The Cocomar restaurant was amazing for lunch each day. Nothing felt too overcrowded while we were there. The little events they had going on throughout the day were nice such as bingo, Mexican dance night and the Super Bowl party on the beach. The wait staff was great around the pool area and a majority of the food at the restaurants were really good. The gym was nice and had a great view of the ocean. We overall still had a great time but these are things I wish I would have known before booking. First, our room was so musty and damp from the minute we got there and the entire room could really use a deep clean. There was what looked to be stains on the headboard and lamps and overall just did not feel the cleanest. The hotel itself was pretty clean but just needs some updates done. The food situation was kind of frustrating for being all inclusive and on a vacation. If you want room service, expect it’ll take at least 1.5 hours no matter what time of day. If you want to eat at a restaurant then you need to make the reservation basically a day before to get the time slot and restaurant you want for the next evening. This was annoying to have to think about while on vacation like what time tomorrow do I want dinner and what type of food will I want. If you don’t make a reservation then you’ll be stuck eating at the buffet. The buffet was the only option for breakfast and all of the options were pretty much cold and just random. You couldn’t really just stop and grab a sandwich or snack anywhere which is why I think they had the 24/7 room service but who wants to wait 1.5 hours for limited options. Another issue was it says on the signs by the pool that you are not to reserve lounge chairs but yet every morning before towels are even available (8AM) almost every single seat in the pool area was “reserved” with someone’s towels or belongings but yet no one was at the pool. Most chairs stayed like that throughout the day too so what I’d tell you is take towels the night before to be able to claim your seats at the crack of dawn the next morning. Like I noted, we had a wonderful time and didn’t let these things ruin our vacation but just things I would have wanted to know and likely won’t re-book due to them.
- Saguilan (10/5): Amazing - How attentive staff was and the cleanliness of the resort Everything was perfect
- Les (10/5): Highly recommended - Everything. The Enclave upgrade was excellent and the staff, particularly Jorge, were super efficient and friendly The noise from partying on the upper deck on one evening was excessive but did cease at 10 pm. Also because our enclave upgrade was a late addition we had the last room too close to the upper deck adults only bar
- Mary (10/5): - We loved the food and entertainment
- Andrea Anahí (10/5): -
- Leon (7/5): -
- Dan (10/5): -
- morales (10/5): -
- Heather (8/5): Beautiful small resort in picturesque location. - The serving staff were exceptional. The design of the hotel is ideal for all to have ocean view rooms. The rooms were very damp and it created a moldy smell on clothing and linens for the bed. With the air conditioning going fully the whole time and door kept closed the thermostat still showed humidity of 90-98% .
- Marisol (10/5): Excelente estadia - El personal es super atento y muy amables, en todos lados. El desayuno cuenta con todas las opciones , la playa es como una gran alberca. Las habitaciones muy amplias y comodas nada
- Kameron (7/5): Husband and wife get away, the beach was nice but the food could have been better - Our waiter David on the beach was amazing! He was very attentive and nice The reservations for dinner was not easy on the app, even if you got on right away you still could never make a reservation and we only had two people
- ELENA CARMEN (9/5): - Excelente atención de Recepción Rogelio y Eduardo. En el restaurante Vela la atención de Mario. Algunos meseros malos modos
- Michael (8/5): - Excelente personal con mucha atención al cliente! Los camastros están muy incomodos. Recomiendo al hotel adquirir colchones porque en este nivel de hoteles camastros cómodos no deberían de ser un „nice to have“
- Sarah (9/5): Amazing! - Loved the ocean/beach/pools/dinning
- Pooja (7/5): Some nice features including the pool and beach, the enclave level amenities, and decent cabana. - Food was ok, not great. We had 2 rooms- a suite on the 6th floor with access to the enclave lounge and a king room on the 4th floor. The suite was very good but the 4th floor room had a lot of issues - badly designed shower that flooded the whole bathroom anytime someone took a shower, no exhaust in the baths, and extremely noisy and disruptive at night.
- Rafael (9/5): -
- Eric (10/5): -
- Victor Hugo (10/5): - La playa privada tiene un color espectacular y el agua es tan transparente que puedes ver a los peces La temperatura de la alberca se sentía un poco fría
- Ady Bono (6/5): It is ok ! - Great food … clean rooms Bad service staff …not give me any information or directions the staff always so fussy…not really good entertainment… sad because we expecting more for what we paid .. we are a big family reunion!!!
- Yvette (8/5): Fun place to stay, small with a good beach and decent food. - The beach access was really nice. The ocean was swimmable. We loved all the activities and the activities people like Inuk, Elena, and Blanca. The bartenders were good and the restaurants were pretty tasty. I didn’t like how short the activities were and how early everything shut down. It advertises dancing and karaoke but the dancing was for one hour one night, and the karaoke was one hour one night. So it shuts down at 10 when people are just getting into it. I am a foodie, I thought the food was just ok. We liked the Asian place the best.
- david (9/5): -
- Olivia O.T. (9/5): - Beautiful beach & pool. Variety of bars. Room with nice beach view. Great seafood & ceviche @ Cocomar restaurant. Bathroom needs handheld shower head beside rain shower.
- HANNA (10/5): -
- Sandra (10/5): - Todo me encantó, la comida, la atención, el servicio, la habitación muy amplia, festejamos el cumpleaños de mi esposo y tuvieron detalles muy lindos. Que una de las albercas estaba en mantenimiento y estaba cerrada toda esa área, pero aun asi la pasamos muy bien en la otra piscina.
- Vaibhavi (10/5): -
- Jin (6/5): - The resort was kind of outdated restaurants were not open because they’re short staffed. One of the bigger pools is closed down, and the rooms are kinda old. The shower has more in it. Food is not good at all. Buffet is horrible. The food is very low quality will not stay there again.
- Ramon Ivan (6/5): - I was so excited to visit to come and enjoy a week here to find out one of the pools was out of order due to construction. Would have liked to know before I booked so I am aware not the day I show up. Bar service at the pool was poor multiple days we avoided going just for the reason. When you do all inclusive you expect to have ease when ordering drinks or food. I was very disappointed with overall drink options. Probably not booking here again.
- Michelle Layn (8/5): - Great ocean views, clean room, great staff!
- Alex (8/5): - The main pool was under the remodel it wasn’t available for use. This was not communicated to when making reservations for the hotel.
- Mary (10/5): - Staff was attentive and kind. Staff was the number one asset of the hotel. I was very pleased by the staff and service, food and cleanliness!
- BINH Thai (4/5): - The elevators were extremely slow. Internet did not work a few days, could not work
- Yajaira (10/5): - Ocean view room,
- Cassandra (10/5): - The Spa was outstanding. Not the largest and I've been to others with more amenities but the service was amazing. My mom, sister and I loved it so much we did treatments the next day as well. Everyone was extra attentive and our
- Zahira (10/5): - Todo muy bien
- Areli (9/5): - Excelente trato del personal y muy buena cocina Servicio de spa de lujo Una de las albercas estaba en mantenimiento
- Garry (8/5): - One of the pools closed with loud construction, beechhad several locals trying tosale
- CHRISTOPHER CH (7/5): - Es un hotel que tengo 3 años seguidos visitando en fiestas patrias y me gusta mucho este año estuvieron desorganizados en el evento 1) Me molestó muchísimo entregué mi carro con el ballet y lo dejaron abajo de no sé dónde el carro lo tenía súper limpio al momento que lo recogí para retirarme lleno de popó de pájaros y de basura me lo entregaron súper sucio puedo pasar cualquier cosa pero el carro duro así los cuatro días llevé el carro a un auto lavado y la acidez de la popó de los pájaros no se le quitaba el carro se tuvo que pagar pulida descontaminación de cristales y la verdad que esto para mí fue algo que me decepcionó bastante porque pues a ellos no les interesa creo que deberían de poner más atención en esto tengan mucho cuidado con esta situación si no quieren que la pintura de su carro nuevo se vea afectada hotel Hilton por favor prestar más atención en esto. 2 ) La alberca estaba cerrada por mantenimiento pero la situación con los niños que fueran a la alberca de adultos la verdad me decepcionó porque estoy acostumbrado a que no lo hagan y no fue muy cómodo para mí ya que fuimos en pareja para disfrutar sin niños.
- Idalia (6/5): - Pool area was terrible my daughter
- Marcos E. (8/5): - Great super clear resort, service was outstanding everyone was super friendly and accommodating. Nice hotel room with excellent view of the ocean. The hotel beach was awesome, excellent for relaxing in the water with the large water break. However, Very noisy due to resurfacing of the large pool. All restaurants were nice, however sitting was very limited for dinner dining. One restaurant was closed also due to remodeling. Overall, great resort and we would totally recommend and use again once all the construction is completed.
- Gerardo (10/5): - its a good place to stay with family beautiful beach and the staff a good persons and the bartenders its the best
- Maria luisa Bermudez (10/5): - Very friendly I will recommend to come here!
- Fernan Camilo (10/5): - We have a great experience
- Andressa (9/5): -
- Watsi (2/5): - As a long-time Hilton Honors member, I was deeply disappointed with a recent stay at a Hilton-branded all-inclusive resort booked via Expedia. Despite paying over $3,000 for the experience, the resort failed to meet even basic Hilton standards. Major Issues: Unsanitary conditions: Moldy odor, dusty surfaces, and blood-stained bedding that was not immediately replaced. Poor maintenance: Rusted furnishings, low water pressure, broken fixtures, and unclean hallways. Subpar service: No welcome or orientation, long delays in service, and lack of proactive hospitality. Food concerns: Undercooked meals, broken equipment, and slow service at on-site restaurants. Overall neglect: Property lacked leadership, cleanliness, and basic guest care, with several staff seemingly untrained or disengaged. While some individual staff members were kind, the overall experience was disorganized, unsanitary, and far below Hilton’s standards. Hilton needs to close this property at least during the slow season to renovate. The spa and lobby were amazing and no reason the guest rooms and other parts of the property should be substandard. My hair, clothes and bags smelled like the room even after travelling for nearly 24 hrs to return home. Very disappointing. This was a vacation we endured not enjoyed and anxiously anticipated its end.
- Pero (10/5): -
- Rupert (10/5): - My massage was awesome
- Liliana (10/5): - Really enjoyed staying here. Great rooms, great ambiance, friendly staff.
- Rodolfo (10/5): - Loved the property it was safe and beautiful right in the beach, easy to get a taxi plenty of good restaurants on the grounds.
- Nicholas O (10/5): - Everything
- Rosicela (10/5): - Highly recommend visiting this place! The views were amazing and breathtaking!! Staff were great. Everything was just 10/10! I did not want to leave! Will definitely be back soon!
- Steven (10/5): - I had an amazing stay at Hilton Puerto Vallarta! The staff was incredibly kind and went above and beyond to make my birthday extra special. They truly take the time to get to know you and make you feel at home. The service, hospitality, and attention to detail were outstanding. I couldn’t have asked for a better experience and will definitely be coming back. Highly recommend!
- LISA MARIE (6/5): - Staff were friendly, food was good. Property needs some upkeep done in pool area.
- GERARDO JULIO (9/5): - La atención de todo el personal. Sobre todo de Juan y Daniel, meseros de la playa. Los dos excelentes. Las albercas. Están muy pequeñas para tanta gente.
- María (10/5): - Beautiful property, beach is beautiful. Grounds are well kept. Service is top notch
- Jennifer (10/5): - Everything great!
- Juan (10/5): - Great stay at the Hilton in Puerto Vallarta! Very chill and really good bars and restaurants
- Sigal (10/5): - This is our 8th time in this hotel in Les than three years it’s the best hotel the staff are amazing the beach is spectacular the guest are top priority always welcome you with a smile would like to mention top manager Yulio for his excellent service and beyond any expectations also Ernesto great manger as well The Beach Boys Daniel and Juan are amazing Italian restaurant Esaul and Ernesto great service All the waiters Norma Isela Ricardo and Medardo went far and beyond to make our stay exceptional Will be back in two month again
- nadia (6/5): - The hotel was clean and has friendly staff. Cons, noisy environment, specially on the 1st floor, room service carts are constantly coming and going since the kitchen is on the 1st floor. Food is not the best, only one restaurant does not require reservation.
- estefania perez (10/5): - The food and drinks were delicious ,we really enjoyed
- Brenda (10/5): - Everything was amazing Everything
- Victoria (4/5): - Está muy bien el hotel pero para lo que pagas les falta más variedad en la comida y los restaurantes ala carta se tardan una eternidad en darte la comida en todos los restaurantes ala carta !
- Donald (10/5): - Excellent service and hospitality
- Chloe (6/5): - The food options are limited and quite plain, nothing special. There were bugs around the food, which was unpleasant. The room is nice with a great view, but it feels a bit humid. The dehumidifier is quite loud, which can be disturbing.
- Heidy (10/5): - The beach did not disappoint- safe and calm. Food was delicious and the Enclave VIP was so worth it. Been coming to PV for years and this is our new favorite spot.
- Samantha (10/5): - Wonderful stay at the all inclusive Hilton Vallarta. Plenty of meal options, things to do, entertainment.
- Edgardo (6/5): - Check in is at 3. They gave us our room at 4:30 and that’s because I went up there to ask about the room for the second time. The fridge on the room didn’t work They never went to refill it how they say they do on daily. I stood 1 week
- Jose (10/5): - Amazing beach. Amazing view from the room.
- Maritza (9/5): Excelente playa - La playa es fenomenal Hay pocos camastros para la cantidad de huéspedes.
- Latoya (6/5): - I stayed at my Hilton Vallarta Riviera for 7 days with my 9 and 4 year old. They have plenty of food options, but the food was ok. We dined at all restaurants, except the Mexican restaurant. The only one I would say was really good is the Asian restaurant. The flank steak at the steakhouse was also really good. Everything else was ok. Vela was always very busy during breakfast. Pros: -The staff was really nice. -You don't have to leave the property. Lots of entertainment, even at night. -My kids loved the game and lounge area that they have on the 12th floor. -The property is beautiful and the beach was spectacular. The sunset was beautiful to see every night. -Lots of food options for dinner. Cons: - So many mosquitoes, especially by the pool. By the end of the first night our legs were covered in mosquito bites. - You have to pay extra for the good seafood, and the options they did have at the buffets were not great. Even what was made at the seafood restaurant, which we were able to get into once wasn't great. I wish they had fish tacos, which it seems like everyone wanted at the food truck. Instead you had to go to the seafood restaurant, which one was only open and lunch and had a long wait. - Not a lot of variety of fruits. I was surprised to not see mango anywhere - Not great options for TV, only cable with very limited options if you don't speak spanish. There should be an option to sign into Netflix or another app, but the TV doesn't allow this.
- Rodolfo (10/5): - Dinner options at reservation restaurants were very good
- Janessa (10/5): - Our group of 10 adults had an amazing time here! The service everywhere was excellent and the food options and quality were really good. The beach area is really nice - there are rocks that keep the big waves from breaking so it’s nice and calm. The pool and swim up bar were great. We did the Enclave upgrade and really enjoyed using the private lounge that came with that, including for breakfast. 10/10 would stay here again.
- Rafael (8/5): - Staying in Hilton Resort was a fabulous choice. We had excellent drinks and service from Wendy. On our last night we had a celebration dinner prepared by Chef Victor at MAXAL. The steak was tender and succulent. Thank you to captain Luis for organizing the dinner. Also server Axael and Bryan for your impeccable service.
- Meenal (4/5): - All dining options and bars close by 10:30-11:00. Food and facilities not up to Hilton standards. I understand Hilton has acquired this property not too long back, not sure when though. We had two rooms booked for a family of 5 - were given rooms on different floors - 7 and 11!! Very inconvenient - what's the point of booking two rooms under the same booking if you won't put us even on the same floor.
- julie (10/5): - The staff is terrific from check in to check out. Very attentive and friendly. I thought the food was very good, varied and always available. We mostly visited the buffet, my husband prefers this over the dining experience. The restaurants were open air it was very warm for dinner reservations. Pool and bar staff were great. I highly recommend floating out in the bay, warm water, gentle waves, so relaxing. I do believe the pools are due for an update as the tiling is worn and missing in some spots. I’d also like to see the playroom have longer hours for the littles. It was very difficult to walk by with our two year old who couldn’t go in when she saw other children playing inside. They were only allowed in twice daily during posted hours. We learned the hours and avoided walking past during off times. Overall it’s a great resort, with friendly hard working staff, comfortable beds), good food, and a beautiful beach location. Our family of eight (2-72) had a great time.
- Diana (8/5): Puntos a mejorar - El Buffet ,la playa, la animadora Blanca en el área de alberca y el spa, la atención de Gina genial. El cobro de las camas balinesas El aire acondicionado no tenia potencia en areas comunes como elevadores y lounge family. La atención de algunos miembros del hotel.
- Colette Anne (8/5): - Overall a great property! Staff is super attentive and beach and pool great. Highlights: Food options were really great. For veggie based diets lots of healthy options. Reservations at the restaurants were simple and never had an issue at all. Enjoyed fitness activity in pool such as yoga. Rented a kayak as well. All the staff are super attentive and memorable. Go above and beyond. Improvements: Bed was not great, hard as a rock. Sleeping was tough with carts echoing down the hall all night. Might be better if you are located further down the hall, but this was not great for a light sleeper. Little boring at night, nothing to really do unless you go into town. 15 min bus ride to town or can Uber. Overall really enjoyed the stay!
- Roberto (10/5): - Great
- Jessica (8/5): - Had a wonderful family vacation at the Hilton Vallarta! Jose, Edgar and Daniel took wonderful care of us poolside always checked on us and made sure we had what we needed . Our mornings were wonderful at the buffet with Esmeralda, Juan and Pedro. Asked how our day was and knew what we would want to drink! We were a group of 8 from 2yrs to 72. It is a family friendly resort and mellow everything shuts down around 11 so if you are a night owl then this place is not for you. It was perfect for our group and needs. The beach was beautiful and brought snorkel gear to see some pretty cool fish. The pool is in need of repair but we still had a great time. Everyone who works there was very friendly! The night server at the buffet was so kind and patient with the 2 year old. I just can’t remember his name! I would love to go back!
- Chatman (10/5): - Loved this as I traveled solo. Would definitely recommend!
- Carla (8/5): - La atención de los meseros está increible, la comida deliciosa y el mar genial, lo único malísimo que opacó todo lo anterior es que si llegas antes de la hora check in, tienes que pagar por persona por hora para poder disfrutar de las instalaciones y es exactamente igual en la salida, jamás nos había pasado con algún otro hotel todo incluido. Y en ningún lado de las políticas lo menciona.
- Amena (10/5): - The service was absolutely amazing. The pool service by Daniel was excellent, and the events ran by Blanca and Yadira were fun and kept our group entertained. Location was perfect for our family vacation, thank you for making our trip unforgettable!!
- Fortino Partida (10/5): - Great stay for a great price
- Tommy (10/5): - Our 5th time staying here, can't wait to come back
- Uyen Thy (10/5): - The staff were exceptional and very attentive. Guest services checked on us periodically after we reported an undesirable condition in our room and made sure the rest of our stay was comfortable. The restaurant staff were wonderful and the food was very good. The people serving at the pool and beach area were amazing and always made sure we had food and drinks and provided shade. Please, even though the property is all inclusive, show appreciation for their hard work with tips. They deserve it!
- Shereen (2/5): - Plumbing issues dirty rooms food quality very bad at every resturant.constantly had issues during my stay.
- Mahmoud (8/5): - The overall experience was really good. The pool needs some repair and the restaurant options were just ok nothing really special. The poolside staff and entertainment were probably the best part.
- Celeste (8/5): We had a great time . Found it difficult to have dinner without reservations and reservations booked up quickly. There - Pool Dining process
- Saeideh Akbari (8/5): - The variety of activities, restaurants & bars were very nice. Staff was very friendly & helpful.
- Adelina Angeline Cuevas (10/5): - Staff was veru friendly, food was delicious and entertainment was fun!
- Lorena (10/5): - Great staff and very helpful along with fast accommodations. Entertainment included
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