Homewood Suites by Hilton Miami Downtown/Brickell
Location: 1750 Southwest 1st Avenue , Miami, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Suites with Complimentary Breakfast
Homewood Suites by Hilton Miami Downtown/Brickell offers spacious suites with separate living and sleeping areas, fully-equipped kitchenettes, and two flat-screen TVs. Enjoy a complimentary breakfast to start your day right.
Convenient Amenities and Services
Indulge in a free evening reception with beer, wine, and light dinner fare, and take advantage of the 24-hour on-site mini-market. Stay connected with free WiFi, and make use of valet parking for added convenience.
Relaxation and Recreation
Unwind by the 2nd-floor pool overlooking Miami's city centre, or stay active at the 24-hour fitness and business centres. With grocery delivery services and meeting space available, everything you need is at your fingertips.
Book your stay at Homewood Suites by Hilton Miami Downtown/Brickell for a perfect blend of comfort and convenience.
Important Information
Guests must be at least 21 years of age or older to check in without a parent or official guardian.
Guests must present the same credit card used for making the reservation at the time of check in.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Emergency cord in bathroom
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Garage
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
King Studio Suite - Non-Smoking
This King Studio offers a fully equipped kitchenette with a refrigerator, microwave, and 2-burner stovetop. The bedroom also has a TV. An alarm clock with radio and MP3 player capabilities and telephones with voicemail are included.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Microwave
- Dishwasher
- Video
- Heating
- Kitchen
- Stovetop
- Toaster
- Sofa bed
- Privacy curtain
-
King Studio Suite - Hearing Access/Non-Smoking
This hearing-accessible king studio includes visual alarms and notification devices. It offers a full-size refrigerator, 2-burner stovetop, and a microwave. A full-size sofabed is provided, as is a TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Microwave
- Dishwasher
- Video
- Heating
- Kitchen
- Stovetop
- Toaster
- Sofa bed
- Privacy curtain
-
King Suite - Non-Smoking
This suite features a fully equipped kitchen with a refrigerator, microwave, dishwasher, and 2-burner stovetop. The separate living area includes a double-sized sofa bed and TV. The bedroom also has a TV. An alarm clock with radio and MP3 player capabilities and telephones with voicemail are included.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Microwave
- Dishwasher
- Video
- Heating
- Kitchen
- Stovetop
- Toaster
- Sofa bed
- Privacy curtain
-
One-Bedroom King Suite with Bayview
This suite with Bay view features a fully equipped kitchen with a refrigerator, microwave, dishwasher, and 2-burner stovetop. The separate living area includes a double-sized sofa bed and TV. The bedroom also has a TV. An alarm clock with radio and MP3 player capabilities and telephones with voicemail are included.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Microwave
- Dishwasher
- Video
- Heating
- Kitchen
- Stovetop
- Toaster
- Sofa bed
- Privacy curtain
-
Queen Studio with Two Queen Beds - Non-Smoking
This room features a microwave, refrigerator, and flat-screen TV.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Microwave
- Dishwasher
- Video
- Heating
- Kitchen
- Stovetop
- Toaster
- Sofa bed
- Privacy curtain
-
Queen Studio with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
This room features a microwave, refrigerator, and flat-screen TV.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Microwave
- Dishwasher
- Video
- Heating
- Kitchen
- Stovetop
- Toaster
- Sofa bed
- Privacy curtain
-
King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and a microwave. The studio is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Microwave
- Dishwasher
- Video
- Heating
- Kitchen
- Stovetop
- Toaster
- Sofa bed
- Privacy curtain
Guest Reviews
- Peter (8/5): -
- Courtney (8/5): -
- Debra (7/5): It served its purpose. - Clean, good breakfast with a nice variety. Pool nice. Kids had fun.
Shuttle to cruise port. We walked quite aways for dinner.
It felt safe and on a walking path, which was very nice. It was just a long walk for us.
- Andrea (9/5): -
- S5044ISlarrys (2/5): Beware darkside under every rainbow - I booked my Room 6 months ahead of time and my room was giving away 30 minutes after I supposed to show it up. Then they told me the room had already been given away to someone else before my check-in time and no one called me. Please.
Be aware that this hotel location over books. So if someone doesn't show up 2 minutes after they will give away your room. Customer service said that there was nothing they could do. And the manager did not even want to get on the phone
- JEAN MICHEL (10/5): - Très bien placé, et confortable Personnel très accueillant
- Derryl (4/5): Avoid this hotel at all cost - Breakfast was good, room was clean and comfortable, the location and getting to this place is the worst i have ever seen. we will not be staying here again.
The evening desk clerk didnt seem to know anything about anything
- Jayde (8/5): -
- Deborah (10/5): Great for pre cruise night - Clean and nice sized room That it wasn’t on a Main Street
- Paulo (1/5): Um pesadelo !! - Nada Hotel sujo muitas baratas etc
- Maria (8/5): -
- Priscilla (4/5): -
- Laura (9/5): - Ubicación, calidad-precio, apartamentos espaciosos Solo me limpiaron la habitación un día, otro día apareció la housekiping a las 17h, no creo que sea horario para realizar la limpieza, ya que habíamos estado toda la mañana fuera desde las 9:00
- Johanna (6/5): Confortable mais peu mieux faire - Il y avait un accès à une salle de sport et une piscine, une machine à glaçons, et une petite boutique à la réception avec des produits de nécessité et de la nourriture.
Le buffet de petit déjeuné était en rotation sur 3 jours.
La literie était confortable et la salle de bain spacieuse.
L’emplacement était idéal pour les déplacements en transports et pour Key Biscayne.
Et pour finir, il n’y avait pas de frais de séjours cachés à la fin du séjour. Le canapé était en mauvais état et sous les coussins il y avait pleins de miettes et d’emballages de friandises.
Le ménage était fait quotidiennement mais uniquement en surface.
Le petit déjeuner était plutôt moyen et il manquait régulièrement des choses.
Le personnel n’était pas accueillant et le service laissait à désirer.
La climatisation est puissante peu importe la température extérieure dans tous les recoins de l’hôtel donc il faut en avoir conscience.
Nous n’avions pas réalisés que nous devrions payés des taxes en arrivant à l’hôtel (400€ en plus des 1500€ de la réservation). C’est la même chose pour tous les hôtels à Miami je pense mais au moins vous saurez avant d’arriver 🙂
- Nayla (1/5): - La zona Es un hotel viejo, un desayuno de muy mala calidad, personal de recepción odioso, tuvimos que tender nuestra cama. No fue la mejor experiencia y no recomiendo alojarse en este hotel.
- Victor (9/5): -
- Tiara (10/5): -
- Tulin (2/5): - Hotel is facing the Metrorail; therefore, you will be exposed to the noise. I asked to change my room or leaving the hotel but reception referred me to the shift manager. I called the shift manager couple of time again no answer. The room floors were not vacuumed as well. Waste of money in summary
- JOSE ANTONIO (9/5): En Brickell, relación calidad precio - Habitación muy amplia y equipada. Cama y baño comodísimo, plato de ducha amplio, sábanas y toallas de mucha calidad.
Desayuno buffet muy completo con opciones saladas calientes y dulces de todo tipo. Abundante, variado y calidad media.
Ubicación excelente, no está en el corazón de Brickell, pero está MUY cerca, a minutos de metromover y metrorail. Y cuesta muuucho menos. Merece la pena. Lugar seguro de día y de noche.
Parking con valet, 30 us/día, si estás una semana 20 us/día. MUY cómodo. Aire acondicionado de Lobby y zona de desayuno a muy baja temperatura, hay que abrigarse...
Horario de desayuno hasta las 9:30, debería ampliarse hasta las 10
- juan (7/5): - Limpieza de habitación
- MAUREEN (2/5): I would not recommend this property. - Closeness to the cruise pier We arrived in the evening, had to enter through parking garage….sketchy.
Sofa was dumpy. There were no sheets, blankets and missing a pillow for pullout sofa. Room was booked for 2 adults and two children 10& 12. When we called for all the missing items, someone eventually came up with a blanket. We had to call a second time and they brought a pillow. We had to wait a third time for the sheets and had to make it up ourselves. I would not recommend this particular property. Upon returning from our cruise, we stayed up at a Homewood suites by the airport and it was wonderful. This particular property needs to do better.
- Margaret (9/5): -
- Gollop (6/5): Make sure have the right hotel as they will not tell you! - Room was fine. Basic but ok. Not this Homewood suites but originally went to the wrong one and wasnt told we were in the wrong one (if fact we were told our room would be ready at 4pm having looked at our passport) . So we left our luggage and went off for our day. Then after our day we got cab back to the correct hotel and realised we needed to go and collect all our luggage. While this was happening another visitor arrived having done the same thing. Appreciate was our fault but if had been told we would have corrected it very quickly and planned our day differently and not had to spend over £100 on cabs to collect our luggage.
- Jermica (10/5): Our flight came in very early Jennifer was very nice and was able to get us into room very quick. - Ver nice, clean and spacious N/a
- Angela (8/5): The hotel was nice and clean - The valet drivers need to be more friendly and the process could be better
- Damien (9/5): Parfait et agréable - L’espace de la chambre , l’emplacement, le personnel agréable , la propreté des lieux La piscine froide
- SENEM (10/5): Nice and cosy stay. - Nice location . Very friendly staff good communication. Nice breakfast . Laundry helped us a lot . Cosy atmosphere. Kitchen was equipped . We stayed in two different rooms one was ok but the other needed mending in the bathroom, broken sofa and uncomfortable bed.
- SENEM (8/5): -
- Ben (8/5): -
- SENEM (8/5): -
- Robert (2/5): Śniadania w tym hotelu to jakiś żart , nie widziałem nic oprócz testa z dżemem . Hilton w Miami to żart . - Nic mi się nie podobało Wszystko
- carlosmiami30 (10/5): Location and service - We had a pleasant stay at the hotel which is very close to Miami Downtown and Brickell areas. You can walk or take a train. Conveniently located for families with kids. There is a playground just steps outside of the hotel. Margaret and Devante were very helpful and provided us with a great room. Breakfast is good as well.
- Leticia (1/5): Nice - The room was great, and clean. It was hard to see where to go in.
- abdallah (9/5): -
- Jim_PSU (8/5): A repeat customer - This was my second stay at this Homewood Suites this year. They relocated the lobby to be very welcoming. The rooms were comfortable and super-quiet. No Miami beachfront views here, but very good if you are looking for a solid place to stay without the beach view prices.
Other reviewers questioned the hotel's location, but I actually like the fact that it's not in the middle of the downtown Brickell traffic and noise. The location makes it easier to move in and out of the area if you have a car. Plus, there is a nice walking/biking trail in front of the hotel that takes you directly to the restaurants and shopping after a less than 10 minute walk.
I will stay here again when in the area.
- John (10/5): Enjoyable - Great hotel, very clean and comfortable. Would recommend.
- NealTWB (8/5): Good hotel with some design flaws - The Homewood Suites in Brickell is a very nice hotel in a safe and thriving neighborhood. The rooms are large and modern. The lobby and breakfast areas have been nicely remodeled. Breakfast is very good and the Wednesday evening social is nice. The staff is pleasant. Publix is a short walk away and lots of restaurants and other stores are about a ten minute walk away. The M-Path directly across the street makes accessing everywhere very easy. The Brickell Metrorail station (easy access to/from airport for $2.25 each way) and MetroMover station (free monorail to/from Downtown) are a ten minute walk away on the M-Path. The design flaws include the lack of views on one side of the building. Out my window, all I could see was the inside of the parking garage next door! The entrance is also odd with the lobby on the second floor and the parking garage being on the first floor which lacks a secure street-level pedestrian entrance.
- Robin (7/5): - Huge room
- Shawn (10/5): Superb - The decor and feel of home. The entrance was less than I expected. Signage needs to be bigger or lit.
- Patrick (4/5): Fraudulent invoice overcharging by almost 5% - Nice room. The hotel was overcharging me by almost 5%. They did not react to messages through booking.com and ignored my e-mails as well. When I rang them they claimed that I changed to a 'better' room which is more expensive. This claim was as false as ridiculous. I stayed in the same room all the time. According to available information all rooms are of the same category anyhow. This overcharging based on a fraudulent claim is unacceptable, ignoring my mails and messages is thus very telling. I really had to get into a serious discussion with the staff in order to get my money back. Do not fall for this scam, check you bill instantly, not only when you receive an e-mail because they claim to have run out of paper (or any other strange excuse).
- Alejandro (10/5): Expectativas cumplidas. - La pieza era enorme y tenía todo tipo de facilidades como cocina, refrigerador y lavadora de plato.
La atención del personal excelente. Muy recomendable. Nada, todo perfecto.
- ifly737 (6/5): Average Stay, Good Location - The Homewood Suites Brickell is a decent property. The public areas are getting remodeled which it probably needed. Rooms are great for an extended stay as they are equipped with refrigerators and cooktop. Otherwise it's just an average room. The hotel is about a 10-15 minute walk to the Brickell entertainment area and shopping. Which is a positive. It's an easy, safe walk and we did it back in the dark. We stayed for one night before a cruise. Would I go again, sure, is it a 5 star property.....no.
- Madeline (5/5): -
- Edgar Mauricio (8/5): - Buena ubicación, personal amable tanto en el frontdesk como en el parking
- Artur (8/5): Dobry hotel, dobrze położony za przystępną cenęz pomojami dla rodzin - Hotel jest dobrze położony, blisko darmowej kolejki do samego centrum Miami. Do centrum Brickell można też dojść na pieszo. Czułem się w okolicy bardzo bezpiecznie. Hotel posiada parking, z ktorego korzystaliśmy. Personel byl bardzo pomocny. Warunki w pokoju byly dobre, choć było widać zuzycie wykladzin. Korzystaliśmy z siłowni, ktora była lepiej wyposażona niż przeciętna hotelowa. Dobra cena do oferowanej jakości. Śniadania mogły by być bardziej różnorodne.
- Vardis (10/5): -
- Andrey (4/5): - proximity to the bars is manageable walking distance although not close you do save money not getting an uber everytime. The experience of staying close to brickell bars and cafes was a good one. The main reason for booking this hotel over others was the cooker and microwave in the room so that i can save money not eating out in overpriced places. So can you imagine my dissapointment to find out that the cooker was not working. The swimming pool while nice and cosy was disappointingly dirty every day that i used it with dead wasps and other stuff in it, also the water temp was way too cold even for me. When checking out i requested a late check out which i payed a premium for yet despite this i still felt rushed by the staff to leave earlier which is unacceptable considering the price i payed for that late check out!
- Adoración María (9/5): Comodidad y eficiencia - La entrada del hotel es un poco extraña, pero una vez dentro, cumple con todas las expectativas de los hoteles Homewood by Hilton. Siempre que podemos, los elegimos. El único punto algo "negativo", es la poca variedad en el desayuno. Pero suficiente.
- Claire (7/5): -
- olivier (8/5): Agréable séjour. - Bon établissement Le petit déjeuner n’est pas varié du tout. Tout est à revoir .
- claudio (8/5): - Cumplió con mis expectativas, buena cocina y la mamá. Piscina muy chica y ruido del tren en las mañanas.
- cindy (8/5): Buena - La ubicación buena
- Del dago (10/5): - Ubicación
- José maria (7/5): -
- Emilie (6/5): Plus correct - L’emplacement et le parking Le personnels de nettoyage ne fais pas correctement son travail. Ne change pas les draps du coup j’ai dû demander qu’ils viennent me changer mes draps qui été sale de la veille. Mes poubelles n’ont pas été changé à plusieurs reprises. Le sol est très sale, surtout la moquette ( il faut passer l’aspirateur )
- juan camilo (8/5): Buena opción - Ubicación y el buen estado de la habitación Pesimos los ascensores! Tiene dos y solo uno funcionaba, nos tocó bajar las maletas desde el piso 5 porque fue imposible coger el ascensor (siempre lleno y demorado)
- James (8/5): -
- Suresh (8/5): - Breakfast and location was perfect.
- Harris (7/5): Okay hotel - The room was clean, and the staff was friendly. The entrance was very weird and disturbing. It's like we were in an alley. The room was clean however, in the lobby by the elevator a women were bleeding and drop blood on the floor. It's seem like she may have just gotten a surgery done. The next day the blood was still there in the same spot. Which I thought was nasty. Thr breakfast was horrible but it free.
- Morgane (8/5): Globalement bien : parking sécurisé (payant), proche des transports et personnel agréable. Petit déjeuner sympa, mais sa - Le parking sécurisé même s’il a un coût, la proximité avec les transports, le personnel Salle de bain pas très propre, petit déjeuner sympa
- Sándor (9/5): -
- Sándor (10/5): - Tökéletes elhelyezkedés, tiszta kényelmes hotel. A reggelit lehetne az európai utazók igényeihez is igazítani.
- Cristina Ioana (6/5): An unpleasant surprise offered by a Hilton chain hotel - The location was good, close to all transportation means and The Brickell City Mall, shops and restaurants. The room was spacious, well lit, with all necessary utilities and amenities. Cleaning was also done regularly and as expected. Breakfast: Simple american specific breakfast with a very poor variety, especially for long stays, with no refill for fruits, yogurt, cheese and pastries when finished within the breakfast hours. The food quantities were not calibrated to the number of guests.
Hotel building: For the entire stay one of the two elevators was out of service, making impossible to use the only one functional ascensor by all 8 floor guests, especially during breakfast hours. Various guests complained that the elevator was out of service for a very long time, as they stayed here before encountering the same problem.
Pool area: absolutely not functional with water leaking up to the ground floor area. Repairs were not done during the stay and until we left, marks of wet floor were arranged at the ground floor entrance, making it hard to carry luggages.
Reception staff: Although the reservation was made via booking.com the amount charged from my card was higher than the reservation value. After several discussion with various receptionists finally the refund was made at check-out.
- Yajaira (7/5): Good location and very comfortable room - Room was very spacious and comfortable. We were given a room with no views. It was sad. We were looking at a high rise parking lot.
- Jairo (6/5): - Personal amable Regular el aseo. Mantuvo toda nuestra estadía de 8 días un asesor dañado
- Paola (8/5): Buena ubicación - La ubicación No estaba funcionando la piscina
- Maria Cristina (1/5): No vayas!!!!! - Habitaciones aceptables From the beginning of our stay, we have faced serious operational and service issues. One of the two elevators has been out of service for the entire stay, forcing guests and room service staff to share the same elevator, causing constant delays and inconvenience. This is particularly problematic when traveling with children.
Additionally, hotel management has been largely unavailable and uncooperative. Rather than contacting me directly to address the situation, I was asked via text message to personally look for the manager or assistant manager. When I explained that I was accompanying my children—who are youth sailing athletes (Optimist class) competing in a championship and representing the Argentine team—the hotel replied that they “did not believe” anyone would contact me.
The overall treatment from management has been unacceptable. Even members of the housekeeping staff openly complain about the poor treatment they receive, as well as how guests are handled, which reflects a serious lack of professionalism.
I specifically chose and paid for this hotel based on its brand reputation and the standards presented on your platform. Unfortunately, the reality of the stay has been very different from what was promised, resulting in significant stress for my family and me.
I kindly request that you review this case and assist in reaching an appropriate resolution, as the service provided does not match the description or expectations associated with this booking.
- Rui Virginia (8/5): - Localização, tamanho dos quartos, conforto, equipado e preparado para refeições ligeiras no próprio quarto. Acessibilidade aos quatos fraca, elevadores lentos e não funcionais, check-in muito tardio, pequeno almoço muito fraco em qualidade e oferta.
- anastacia (5/5): -
- Jennifer (10/5): Je recommande ! - Emplacement idéal dans un quartier calme et avec accès transports en commun et supermarché. L'hôtel est propre, le petit dej varié, les chambres spacieuses, la literie très confortable. Il y a une laverie gratuite, ce qui nous a bien depanné pendant notre séjour. Il manque un peu d'équipement dans la cuisine.
- Reginald (5/5): -
- Viviana (7/5): Buena - La buena ubicación y accesibilidad a transporte público El desayuno. Algo falto de mantenimiento
- Abderrahmane (10/5): - Proproté
Localisation
Petit déjeuner Rien
- Glenda (8/5): - Posizione Colazione
- Raul (10/5): - Everything Nothing
- Micah (10/5): -
- Sven Blatz (10/5): - Gute lage
- ronneshiaw (8/5): Nice hotel and Vicinity to Downtown - The hotel property and vicinity to Downtown Miami was awesome. Stay was a short couples trip. The room was very nice, clean and spacious. The breakfast was tasty. Usually hotel breakfast is a hit or miss but the breakfast tacos were the plus! The service at the front desk and valet was a little slow but the staff were nice. Would recommend!
- Sugam (3/5): - It's not been a good experience this time for me at Homewood Suites, and it's a first time for me that such thing has happened in Homewood suites.
1. Room given was not cleaned.
2. Room changed but has ants. Although was told it would be cleaned or sprayed but not done.
3. Initially the sofa bed was missing, although upon insisting it was given later.
This is the first time such a thing has happened so not sure how to take it up.
- Alexandra (8/5): -
- Andrea (8/5): - La señora que nos atendió en la recepción al momento de nuestra llegada.
- viviparra (6/5): Fin de semana en Miami - Habitación grande y cómoda. Cocina completa.
Personal muy amable. Ubicación buena pero no muy linda. Un día no tuvimos agua caliente.
Desayuno muy malo, cafe regular y muy poca variedad. Desayuno malo.
- Tatiana (9/5): -
- Carlos (6/5): - El espacio de la habitación. El aseo, de los tres días de estancia, sólo un día medio arreglaron la habitación, se llevaron los vasos, el cuchillo, no colocaron jabón en la ducha.
- Jennifer (1/5): ESPANTOSO - nada, es horrible llegar a una reserva y que nada se cumpla. Es horrible el hotel, esta viejo y no esta en la zona que dice. esta al sur, OJO CON EL ANUNCIO ES FAKE Bueno, el personal nos trato muy mal, tengo videos de la señorita Maria maltratandome en la recepcion
El personal de limpieza fue solo 1 dia ala habitacion, y no hizo mi cama, no lavo los platos, no limpio la ducha, la mesa..
Todas las noches solicite sabanas, toallas frazadas, que limpien la pieza, y eso no sucedia, hablamos con Margaret la encargada cada mañana al irnos, para que limpien la habitacion, y no sucedia. En la habitacion no habia tostadora, ni utensillos, no habia vasos, ni tenedores, nada, ni repasadores, ni papel. faltaban sillas, el sofa cama estaba roto. Nos dieron una habitacion que no era la solicitada. Todo sucio, todo roto, la zona NO es brickell, es mentira, es mas abajo casi dadeland o coral. el anuncio es falso. fueron denunciados ante booking y ante un abogado. un desastre. no voy a parar hasta que alguien responsable del hilton sepa de todo lo mal que la pasamos. si ests leyendo esto, preferible que pagues la mitad y vayas a un ABnb. te lo aseguro. El desayuno estaba con todas las maquinas fuera de orden asi que ni tostadas podias hacerte. te dan lechon y huevo todo en bolsas recalentado en microondAS, un verdadero asco
- Ramy (10/5): 10 Wonderful Days at Homewood Suites!! - The location in Brickell was excellent. The King Room Suite was spacious and very clean, and the internet speed was impressively fast, Every day rom house keeping. I’m not sure why the front desk staff wouldn’t let me pay with Apple Pay. He insisted that I use a physical card. What if I didn’t have another card with me, or if my secondary card didn’t have enough balance to cover the full amount.
- ana rosa (8/5): Boa localização - Localização, sala de ginástica e ter lavanderia. Barulho do trem
- LUISA MARIA (10/5): maravilhosa - café da manhã muito variado e gostoso
localização ótima
equipe sempre disponível
quarto e limpeza ótimos
voltarei com certeza
- Leonardo (9/5): -
- Rosemary (3/5): Did Not Get What I Paid For - Room was big with kitchen including dishwasher. It was quiet. Breakfast was included. When I booked through Booking.com, I requested an accessible room because I am handicapped. When I checked into the hotel I was told they had no such request. I showed the receptionist the paper showing I did request a 2 bedroom accessible handicap room. She told me nothing was available. Unfortunately, the room she gave us had a tub which I had difficulty stepping into because of my knees and back. This is not the first time this has happened booking through Booking.com. I may not use your services again.
- Howard (10/5): - The room was spacious and clean!
- Angela (10/5): -
- Neira Yerimich (10/5): -
- Juan Carlos (8/5): -
- Andrea (9/5): -
- Cristina (10/5): Very good property - Very clean, awesome bathroom Carpet
- jacksonmF232KI (6/5): Decent spot! - Comfortable room, good amenities, clean spaces.
3rd party valet group gave vague instructions and were a bit rude. No complaints about in-house staff.
- Roy (8/5): - Hotel was great. Parking and location was a little difficult which was only negative to the stay.
- Kayla (6/5): - The location was awful, pictures were not what the hotel was. I was very disappointed for the price I paid.
- OMER OSMAN (10/5): -
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