HM Playa del Carmen

Name: HM Playa del Carmen
Address: Avenida Constituyentes 180, entre Avenida 15 Norte y Avenida 20 Norte, Playa del Carmen, mx

Location: Avenida Constituyentes 180, entre Avenida 15 Norte y Avenida 20 Norte, Playa del Carmen, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Prime Location
Nestled in Playa del Carmen, just steps away from Quinta Avenida and the pristine beach, HM Playa del Carmen offers a perfect blend of convenience and relaxation.

Relaxing Outdoor Amenities
Unwind by taking a refreshing dip in the outdoor pool or basking in the sun on the inviting terrace. The ideal spot to rejuvenate and soak in the tropical vibes.

Convenient Services
From the on-site snack bar to car hire services, every need is catered to ensure a seamless stay. Explore nearby attractions easily with ADO International Bus Station and Playa del Carmen Maritime Terminal close by.

Ready to experience the best of Playa del Carmen? Book your stay at HM Playa del Carmen now!

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Car hire
Currency exchange
Shuttle service (additional charge)
Concierge service
Kid meals
Public transport tickets
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
Access to health care professionals
24-hour security
Delivered food - securely covered
Key card access
Happy hour
Front desk (limited hours)
Free wired internet
Snack bar/deli
Scuba diving on site
Snorkeling on site
Self parking (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Exercise/lap pool
Fishing nearby
Horse riding nearby
Swimming nearby
Water sports equipment
Bicycle-friendly property
Guest education on local ecosystems and culture
Paddle boating nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Double Room Single Use

1 Double Bed
301 sq feet

Internet - Free WiFi
Entertainment - 50-cm plasma TV with cable channels
Food & Drink - Refrigerator and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, safe, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Tile/marble floor
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Double Room(2 Adults + 1 Child)

The spacious twin/double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The twin/double room features a wardrobe, a safe deposit box, a tiled floor and a TV with satellite channels. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
Double Room (2 Adults + 2 Children)

The spacious twin/double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The twin/double room offers a wardrobe, a safe deposit box, a tiled floor and a TV with satellite channels. The unit offers 2 beds.

Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
Junior Suite with Terrace and city view (2 Adults + 1 Child)

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with city views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
Junior Suite with Terrace and city view (2 Adults + 2 Children)

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with city views, this suite also offers air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.

Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
Double Room

The spacious twin/double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The twin/double room offers a TV with satellite channels, a wardrobe, a safe deposit box and a tiled floor.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
Junior Suite with Terrace and City view

This suite has air conditioning, full bathroom with shower, and hair dryer. Some of the rooms have a terrace (upon request).

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
Junior Suite

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
Double Room with Balcony

A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
Double Room with Terrace and City View

The spacious double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access

Guest Reviews

Sabine (9/5): - Tout : l emplacement idéal à 6mn de quinta avenue, la chambre était grande et propre, l établissement est propre et très agréable.. Le petit déjeuner était top sous forme de buffet avec be1ucoup de choix et un cuisinier pour faire les œufs suivant notre souhait Il y a un parking privé gratuit Rien toit était parfait
Annette (8/5): - Das Frühstück war sehr gut und vielfältig. Die Lage war als Startpunkt für unsere Unternehmungen gut. Parkplatz bewacht direkt am Hotel. Zu unserer Zeit war Seegrasalarm. Aber dafür kann das Hotel ja nichts.
Jorge (8/5): - La ubicación y la amabilidad del personal. Muy pocos en recepción. Cuando llega mucha gente colapsan y hay mucha demora
Hayley (10/5): - Relaxed vibe, great location, excellent staff, wonderful food
Alice (10/5): Au top ! - L’hôtel est super bien placé par rapport à l’artère centrale de Playa de Carmen : à quelques minutes à pied mais suffisamment loin du bruit. La piscine est extrêmement agréable et bien aménagé (pas mal de transat, beds, balançoires dans la piscine). Elle est dans la cour centrale avec pas mal de végétations, ce qui donne un joli aspect. Le petit déjeuner est en buffet et assez bon ! Les chambres sont spacieuses et bien aménagées La Clim est assez bruyante mais rien de très dérangeant
Thomas (8/5): Rundum sehr zufrieden - Hotelanlage, Pool und Zimmer sehr sauber. Frühstück top, Lage nahe der 5ten Straße in Playa, nahe Strand. Bewachter Parkplatzt direkt beim Hotel.
Kamil (9/5): -
MARCIANO MATEUS (10/5): Gostamos muito, agradeço toda atenção e cuidado do hotel - Limpeza do quarto excelente, café da manhã excepcional e atendimento. Gostamos muito da estadia. Muito bem localizado, próximo a quinta avenida e principalmente para quem vai fazer passeios em ilha de Cozumel e chichén Itza.
Boris (9/5): - Hôtel agréable et bien placé. Bon petit déjeuner. Déco minimaliste des chambres qui pourrait être améliorée pour nous mettre dans une ambiance plus mexicaine
Sarmiento Porraz (10/5): - La atención es excelente , el staff es muy amable y el lugar está muy limpio
Amanda (8/5): -
kevin (9/5): Solo traveller - Everything. Staff were friendly polite and helpful. Nothing..no complaints whatsoever
maree (9/5): Really great staff and beautiful pool area - The breakfast was good and location excellent …not so busy but lots of options close by to eat
Melinda (10/5): My favorite stay on our 2 1/2 weeks in Mexico. - Loved HM. Beautiful setting with outdoor cafe/bar overlooking a gorgeous pool. The room was very comfortable All was great
Dino81 (8/5): -
Daniel Andreas (7/5): Tolle Lage und schöner Pool. Laute Hauptstraße - Schöner Pool und Pflanzen. Tolle Optik. Die Lage ist super An der Straße ist es nachts etwas laut. Hellhörige Zimmer
FREDERIC (10/5): -
Julia (10/5): Great hotel with a short walk to the city center - Pool area
Mila (9/5): Très bien - La piscine, la propreté, la disponibilité de l’établissement, l’hôtel est bien placé, bonne nourriture La ventilation fait beaucoup trop de bruits, ça réveil pendant la nuit.
Sthephane (10/5): Custo benefício!! - O lugar é uma gracinha!!!! Hotel super gostoso, tem uma área comum (piscina) muito legal, localização ótima, quartos espaçosos e café da manhã bem completo!
João Felipe Schadeck (10/5): Nota 10! Super recomendo - Tudo maravilhoso. Super recomendo. Ótimo custo benefício, mas o café da manhã surpreendeu, sensacional!
Chloe (8/5): -
Minh Nguyen (10/5): It was wonderful - Pool staff Nothing
Lozinguez (9/5): Très bien - Piscine top Insonorisation chambre
Tommy R H (8/5): - Excellent hotel. Friendly and very well organised. Nothing for the price.
Lydia (10/5): - La piscine est top, l’emplacement
Matteo (9/5): -
Lemercier (10/5): -
AZIZBENELFOUL (2/5): Good location but everything is average - Staff was rude upoon check in We were 6 rooms Its my first stay here But for sure the last one Asking for crédit card as warranty What i accepeted after long négociations As its per hotel policy And they said dont worry we will give the copy at check out Copy was lost ( or i hope not stolen to be used) Now quality of the breakfast : very cheap Very simple Good point : quality of food served around the pool And the best point : location I came this hotel 3 times since 2015 I stopped using it after 2019 when our dafe box was stolen Now i will not recommend this hotel any more
Marlene (10/5): - Es un lugar muy bello y todos son súper amables!!
rileythomson63 (6/5): Nice enough hotel - The hotel was nice - large room with a king bed, double vanity sinks, walk in shower with soaps, safe box, buffet style breakfast, drinking water provided. A staff member is available to help book tours in the lobby/reception area. They put a bracelet on you upon arrival so they know you are staying there and for the breakfast in the morning but the bracelet is not easy to take off - I had to break the bracelet to get it off my wife because did not want it on for sleeping. When the cleaning staff tidied our room they moved all of our stuff on the bathroom sinks and nightstands which made us a bit uncomfortable though nothing was missing. The AC is a central system and it is incredibly loud, it was waking us up in the night when it would turn on. The only other thing that made us uncomfortable was other guests changing at the pool area: we saw two guests (both male and female) change at the poolside even though there is a no nudity policy and a bathroom right off the pool deck. It might be a cultural difference but we did not find that appropriate.
Mira (9/5): -
Laís (7/5): - A little bit noisy
סברדליק (10/5): תמורה מעולה למחיר - הכל היה מושלם חוץ מהמזגן שעשה ראש לא נורמלי והוילון בחדר שהאור ניכנס מושלם
Pim de Jong (9/5): Perfecr verblijf - Heel mooi en goed hotel. Perfecte locatie, net buiten de drukte. Super lief personeel. Goed ontbijt. Wifi is niet zo goed, maar verder kan ikniets bedenken
Théo (8/5): - L’hôtel est joli. L’accueil est chaleureux, l’emplacement permet d’être à quelques minutes de la 5eme avenue. La piscine est un plus, le petit déjeuner est varié et copieux Notre chambre donnait sur une rue bruyante (passage de voitures et poids lourds), et côté cour, elle donnait directement sur l’ascenseur, où les allers et venues sont très fréquents. Notre demande de lit double n’a pas pu être satisfaite
Nina (10/5): -
Chantal (7/5): - L emplacement et le confort de l hôtel. Le manque de flexibilité du personnel de l acvueil. Aucun geste commercial suite à une erreur de booking. Il vaut mieux reserver en direct au dernier moment
Kevin (10/5): -
Nelly33380 (10/5): -
Madison (8/5): A chic hotel in a great location - This hotel has a lovely aesthetic, a nice pool and a fresh breakfast. It is walking distance to the beach and many fun restaurants and bars. We had a great time at this hotel! The rooms were also so clean. I really appreciated that. The pillows were uncomfortable, and the air conditioner was very loud in our room. This resulted in our sleep not being quite as peaceful as it could have. We found that keeping the fan on to create white noise was the best way to go.
Monika (10/5): -
Adrian (10/5): Perfect place to stay. Great Location , Good Breakfast Aewsome Team. - Beautiful Pool Area. Great Attentive Staff. Prime Location. I loved that the there’s constant workers cleaning and maintaining property/pool. One day the WiFi was messed up for a few hours.
O6063BLtimk (10/5): Very nice and well-priced - Excellent, clean hotel. Superb breakfast. We filled up every morning and therefore didn’t need lunch. Clean room with large comfortable bed. Difficult to dial in a good temperature in the shower; either scalding hot or cold! Enjoyed the pool. We were able to get clean towels on demand and could take these towels on trips out. I found the towel policy a bit confusing; on certain days and certain times, new towels were unavailable (at least that was the rule. Each time I talked my way into a towel!!) The food by the pool was good and not a terrible price. Happy hour cocktails - 2 for the price of 1 as long as they were the same. Late check-out. Would have liked a kettle in the room. Very well-located. Room cleaning was efficient and we had to fix the blind which was done within 5 minutes of calling. Very nice stay
Daniel (6/5): -
Aurelie (10/5): - Tout! Bien situé, parking sécurisé, établissement propre, super piscine, personnel sympathique Le jus d'orange du petit déjeuner !! Mais les pancakes étaient très bon.
M'hamed (9/5): -
Elvira (10/5): -
Elvira (10/5): Très bon séjour - Le petit déjeuner était très bon et copieux. Le personnel au petit soin et l’hôtel était très sympa et surtout bien situé.
Céline (10/5): - Tolles Ambiente, liegt nahe am Zentrum. Leckeres Frühstück mit frisch zubereiteten Omelets. Gratis überdeckter Parkkplatz nichts
Léa (7/5): Bien pour une nuit - La proximité avec la plage et les restaurants Le petit déjeuner très varié et bon Le personnel très aimable et accueillant La décoration de la chambre basique et un peu vieillotte nous nous attentions à mieux vu les photos les lumières étaient froides Nous restions une nuit donc ça ne nous a pas déranger mais je ne pense pas reprendre cet hôtel si nous revenions plus longtemps
Ludovic (9/5): -
Audrey (8/5): Chambre et établissement très agréable et confortable - Très agréable
Tonin (10/5): -
Susanne (6/5): Für 1 Nacht super - Die Lage ist super. Freundliches Personal an der Rezeption. Sehr harte Matratzen und schlechte Kissen. Wir waren aber nur 1 Nacht dort.
CARLOS (9/5): Posso resumir em apenas uma palavra, Encantadora - Café da manhã excelente, quarto limpo. Arquitetura do hotel super charmosa. Restaurante honesto no preço e ótima qualidade. a localização é a melhor de Playa del Carmem, perto da melhor rua para passear a noite ou de dia. Super recomendo o hotel, voltaria facilmente. Wi-fi excelente. Honestamente gostei de tudo, mas o funcionamento do vaso sanitário deixa a desejar, assim como a falta der mais travesseiros e edredom.
Olga Sofia (9/5): Bon séjour proche de la 5ème Avenue - L’emplacement de l’hôtel, le petit-déjeuner, la piscine et son bar et le personnel. Le lit n’était pas très confortable (dur) et l’insonorisation de la chambre n’était pas bonne. Il y avait beaucoup de bruits provenant de l’extérieur. Il manquerait un petit étendoir dans les chambres pour pouvoir sécher ses affaires de plage/piscine.
Wilfried (9/5): -
Abbassia (6/5): -
Angela Rosa (9/5): Bellissimo e confortevole, ma migliorabile la varietà della colazione e velocità servizio pranzo/cena al pool bar - Qualità del cibo, pulizia, gentilezza e diaponibilità dello staff, camere accoglienti e piscina aperta fino a sera con service Lentezza nel servizio per pranzo/cena al pool bar; poca varietà nella colazione
Sandra (10/5): - Beautiful grounds on the hotel. It was peaceful. The food was nice too. I shared that I was vegan and the chef made sure I had some options during the rest of my stay. The staff were kind, and helpful. The hotel is well maintained and within walking distance from plenty of good options and the beach! I will definitely be coming back! N/A
Jakob (10/5): -
Cindy Pia (8/5): -
Johannes (8/5): -
tran (10/5): It was a cute hotel. Food was great. - Did not try the breakfast Loved everything
franck (8/5): - Piscine Proche 5ème avenue Grande chambre et salle de bain Lit parfait. La climatisation est très bruyante. Chambre sombre au rdv. Pas de 2ème Petit déjeuner : les viennoiseries était peu nombreuses et de moyenne qualité. Le personnel ne sait pas dire bonjour et peu souriant.
Marion (10/5): - Un hôtel charmant, la piscine est magique. Le personnel est souriant, disponible, à l écoute. Les chambres sont hyper spacieuses. On ne voulait pas partir. La localisation, proche de la 5eme avenue, sans le bruit. Buffet petit déjeuner, tres varié, complet. Il y avait des nouvelles chsoes tous les jours. Le snack et les cocktaisl de la piscine sont très bien et pas hors de prix Je n'ai pas trouvé de point négatif
Erwin (7/5): -
Barbaric (10/5): - Sve
Jule (10/5): Excellent location with clean and well designed rooms - The room was very spacious and the location of the hotel is perfect for playa del carmen. It is 2 blocks away from the Main Street with all the shops, restaurants and bars. The room was cleaned daily and the balcony view was amazing. The breakfast was descent but not many options. The staff were all excellent, friendly, and accommodating during our stay. Definitely recommend this property for location, cleanliness and staff.
Georgette (9/5): Oasis in PDC - The pool is beautiful, everything is clean, and the staff are very nice and accommodating. Especially Edwin went out of his way to make our stay, but everyone was very friendly. We did not want to leave! Not enough sun beds by the pool sometimes but it wasn’t a big problem
Nika (7/5): -
Céline (9/5): - bonne localisation, coin piscine relaxant, bon petit déjeuner. Dans l’ensemble très bon hôtel avec un bon rapport qualité prix. Nous avions le petit déjeuner inclus. Happy Hour de cocktails tous les jours de 4-7pm au bord de la piscine. Les gens étaient très gentils. Il y a également un petit restaurant dans l’hôtel qui sert de bon plat. très bonne expérience. La climatisation faisait énormément de bruit, nous avons dû donc l’éteindre durant la nuit. Les rideaux de la chambre pourraient également être plus occultants, car la lumière passe facilement à travers…
Charlotte (9/5): -
Valentin (9/5): -
Beatriz (3/5): - The hotel rooms were very clean and the breakfast was very good. All the rooms are near the hotel pool bar and they just have the music super loud until I had to call them several nights in a row until I left for them to reduce the sound level a bit so I could sleep. A real 4 star hotel would apologise and this wouldn’t happen the next day. It is really uncomfortable.
Beatrix (7/5): - Beleuchtung im zimmer.
GezginTR34 (9/5): -
ArtB313 (8/5): Our 3rd stay and a bit disappointed..... - We love this hotel, but to be honest we had a couple of hiccups at check in. This is our third, 10 day stay. We booked this 7 months in advance and requested a king bed in a city view, terrace room. When we arrived, we were told no kings were available. Then when we went to pay for our stay, it was $40 US more than our booking total. I showed them their receipt of the total without taxes, plus the total with taxes and the final balance due at check in. They said it's another tax for Quintana Roo. If that is the case, that should be stated on your booking confirmation. In the past, the breakfast buffet was a pretty good start to the day. This trip, we felt that a lot of the time the food was cold. Now the positive....the Staff...Fabian, Gabriel, Edwin, Raul and Roman. They work so hard, are kind and one of the biggest reasons we return. Thank you!! In closing, we most likely will stay here again, we are just hoping they will address our concerns.
Jens (9/5): -
Ana Carolina (10/5): -
Andrea (8/5): -
suzay (9/5): Fantastic hotel in Playa - Loved the location, room size, shower, staff, food, happy hour drinks We we next to the breakfast room and felt that it was quite loud at times
Hayden (6/5): Good value, but room not as pictured - The image of the room we booked showed a bigger bathroom with two sinks (junior suite). The room we received had only one sink. Reception didn’t seem to care which was disappointing. Clean, modern, good location close to beach and 5th avenue. Pool area was nice and good and drinks were good quality and reasonably priced.
chunautia (10/5): Cozy and clean - Nice cozy and clean. The staff was friendly and the breakfast buffet was generous and good quality. The pool area is quiet and the greenery around is a big plus. We stayed in #217, no outside noise. The only con was pillows. No options to choose from.
JonasLJ (8/5): - Praktiškai viskas gerai Tamsus kambarys,nėra balkono
Michael (8/5): Zentrale Lage und super Feühstück - Ein tolles Frühstücksbuffet! Jeder neue Gast musste zwischen 45-60 Min für's einchecken "opfern".
Annika (8/5): -
Saulius (9/5): - Skanus, geri pusryčiai, graži , patogi zona prie baseino, gera lokacija.švarūs, kasdien tvarkomi kambariai Kaip ir viskas patiko
Patricia (8/5): - Location & pool area The rooms were badly isolated, it was terrible noisy from the street but also from the patio.
Adam (9/5): -
fred (8/5): Tout était très bien - La piscine, le bar restaurant, la localisation. Le bruit que faisait la climatisation qui était pénible
Kirsti Jensen (10/5): - Passelig størrelse, hyggelig personale, koslig atmosfaære, Fin beliggenhet
Nga (9/5): -
Ru (8/5): Nichts besonderes, aber ganz nett - Bett war bequem und Zimmer sehr geräumig, Drinks und Pool area, Personal ist immer sehr zuvorkommend gewesen Gym ist sehr klein und in die Jahre gekommen, essen eher durchschnittlich oft nicht genug gewürzt
Sarah (6/5): Not much sleep in this beautifully presented hotel - The bar area was lovely especially at night, and had really good food and reasonable drinks. The hotel looked beautiful, everywhere was well maintained and very clean. The location was great for Fifth Avenue. The breakfast was very good value and had plenty of choice. Our room with a terrace overlooked the main road which was always noisy - we never slept through the night. Reception staff were not especially helpful. The pool area was very small and only partially in the sun. The loungers were all gone by 9 am every day. A courtesy room was not provided and a late check out a very expensive option.
Stefano (8/5): Todo bien -
Üllar (9/5): Väga ok - Basseinibaari kaarditerminal võiks ikka töötada
Denise (10/5): Excellent choice - It's very well located and a charming hotel The replacement at breakfast is time-consuming and there is no cream cheese
Milan MD (9/5): -