Shibu Onsen Sakaeya

Location: Shibu Onsen, Shimotakai gun, Yamanouchi, Nagano-ken, 381-0401, Yamanouchi, JP

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Free WiFi
• Luggage storage
• Designated smoking area
• Elevator
• Gift shops or newsstand
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Front desk (limited hours)
• Free train station pickup
• Wheelchair accessible parking
• Free self parking
• Computer station
• Free train station drop-off
• Water dispenser
• Wheelchair-accessible van parking
• Wheelchair-accessible on-site restaurant
• Well-lit path to entrance
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Design Room, 2 Twin Beds, Accessible, Non Smoking

  2 Twin Beds

  Overlooking the mountains

  
  

  Internet - Free WiFi

  Entertainment - 26-inch flat-screen TV with digital channels

  Food & Drink - Refrigerator, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead

  Practical - Safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Rainfall showerhead
  • Spring water bathtub
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Executive Twin Room, Accessible, Non Smoking

  2 Twin Beds

  196-sq-foot room with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 26-inch flat-screen TV with digital channels

  Food & Drink - Refrigerator, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Shared bathroom, slippers, free toiletries, and a hair dryer

  Practical - Safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • Slippers
  • Electric kettle
  • Bidet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Shared outdoor bathroom
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Superior Quadruple Room, Accessible

  4 Twin Futons

  Overlooking the mountains

  
  

  Internet - Free WiFi

  Entertainment - 26-inch flat-screen TV with digital channels

  Food & Drink - Refrigerator, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Shared bathroom, slippers, free toiletries, and a hair dryer

  Practical - Safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • Slippers
  • Electric kettle
  • Bidet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Shared outdoor bathroom
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Premium Twin Room, 2 Bedrooms, Bathtub

  2 Large Twin Beds

  613-sq-foot room with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 26-inch flat-screen TV with digital channels

  Food & Drink - Refrigerator, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Detached private bathroom, spring water bathtub, and separate shower with a rainfall showerhead

  Practical - Safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Slippers
  • Electric kettle
  • Bidet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate bathtub and shower
  • Free WiFi
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Spring water bathtub
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Executive Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

  2 Twin Beds

  344-sq-foot room with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 26-inch flat-screen TV with digital channels

  Food & Drink - Refrigerator, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Shared bathroom, slippers, free toiletries, and a hair dryer

  Practical - Safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • Slippers
  • Electric kettle
  • Bidet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Shared outdoor bathroom
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Japanese Style Standard Family Room, Non Smoking

  5 Twin Futons

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 26-inch flat-screen TV with digital channels

  Food & Drink - Refrigerator, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Shared bathroom, slippers, free toiletries, and a hair dryer

  Practical - Safe

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • Slippers
  • Electric kettle
  • Bidet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Shared outdoor bathroom
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Errol (10/5): - Incredible experience at a wonderful location, unbelievable food, and great staff. One of our most memorable experiences, ever!!!
• トモコ (10/5): - 料理が最高です。 二度目ですがまた予約しました。
• Travis (10/5): - One of the best experiences of our life. The staff and service really made it wonderful. I will absolutely be coming back.
• Eric (10/5): - Good stay at the hotel
• Kenneth (10/5): - The area around the property was absolutely beautiful and charming - but maybe because of the time of year we visited (1/06-1/08), very few places were open, despite their signs claiming what their hours of operation were. Even when we found a restaurant that was open at 6pm for dinner, multiple restaurants turned us away because we have a six year old daughter and they didn't accept kids. It was pretty upsetting to my daughter, but the area was absolutely beautiful.
• Mayah (10/5): - This is my 3rd time in Nagano and this is the best place I’ve stayed! Staff are super friendly and really accommodating. The monkey park is so close and you can take a shuttle from the hotel to the park, if reservations are full they even call you a taxi. 10/10 stay
• Hiromi (10/5): - We came here last year and came back with our son this year. The area offers several fun things such as Monkey mountain and street public bathing. Sakaeya's service is very nice. It offers you nice yukata, sandals and basket to walk and hop in many unique baths. The dinner and breakfast are also amazing and we enjoyed out stay very much. Hope to come back again here.
• Patrick (10/5): - Shibu Onsen Sakaeya is an unforgettable gem nestled in the heart of Japan's charming onsen town. From the moment I arrived, I was embraced by the warmth and hospitality of the staff, who made my stay exceptional. The ryokan's traditional atmosphere, with its beautifully preserved wooden interiors and serene ambiance, immediately put me at ease. However, what truly set Sakaeya apart was the personal touch of the staff, especially Runa, whose kindness and grace left a lasting impression on me. Her attentive service, warm smile, and genuine desire to make my stay comfortable made me feel like an honored guest. Whether it was offering local insights, ensuring I enjoyed the full onsen experience, or simply sharing kind words, Runa’s presence elevated my time there. She embodied the spirit of Japanese hospitality, making each interaction a memorable one. The onsen itself was a peaceful retreat, with soothing waters and a relaxing environment that perfectly complemented the traditional ryokan experience. I left Shibu Onsen Sakaeya not only refreshed but deeply moved by the kindness of its people, particularly Runa. If you're seeking a place that marries beauty, tranquility, and heartfelt service, Sakaeya is the perfect destination.
• Mark (10/5): - This was our first ryokan experience and we couldn’t have been more impressed. The staff were fantastic, the kaiseki dinner and breakfast were incredible and our room, with a private Onsen, was stunning. The area around the hotel is so picturesque. We had a great time exploring the streets, in our provided yukata, trying all the public onsen. We will certainly be back to Shibu Onsen
• Priya (10/5): - This was our first time in a Ryokan! And we loved it!! We enjoyed wearing the Kimonos provided and having a multi course dinner! They were also able to provide vegetarian options for dinner as well. The onsen at the hotel was much larger and nicer than the free ones outside the hotel. There is a toilet in the room but no shower, so you have to use the public bath to shower.
• Catherine (10/5): - Very nice property. Staff very friendly abd helpful. Very clean. Traditional baths are very nice.
• Kazuko (10/5): - スタッフの方に良くして頂き快適でした ご飯も美味しく部屋もきれいでした 湯めぐりはとても楽しく気持ちよかったです
• Hayley (10/5): - This was our first time staying at a ryokan and it was a fantastic experience. The staff were so welcoming, the rooms clean & tidy and the food deserved at least 1 Michelin star! Would highly recommend.
• Tiffany (10/5): Lovely ryokan, excellent baths - Excellent ryokan, women's public bath was never more than 2 people but the private bath with sauna is worth booking..book ASAP as spots fill up. Meals are amazing, though the first night menu was preferred by far. The staff is very kind, but their support is limited so make sure to do your research if you're looking to visit snow monkeys or venture outside of the town. They aren't as up to date local bus schedules, etc.
• Christy (10/5): - We loved our stay at this Ryokan with an amazing hot spring bath for guest use. It was a traditional Japanese inn with all of the special touches to experience the local Japanese customs. The room was very nice and comfortable, and the staff were super friendly and helpful. This was a great place to stay to visit the snow monkey park nearby and can be reached easily by train and then a short bus ride. We highly recommend this Ryokan for your stay.
• IIN (10/5): Onsen trip - Very close to shibu onsen bus stop, very clean. The staff is all very nice. We were served by Suzuki-san, her English is very good, she explain all about the hotel and Shibu onsen nicely. Room is very spacious. It has indoor and outdoor onsen. Dinner and breakfast courses were fantastic and delicious. I will highly recommend to stay here when visiting Shibu Onsen
• YUKA (10/5): - 食事もお部屋も大満足でした！
• Henry (10/5): - Authentic , great snow monkeys
• roxane (10/5): - Meilleur hôtel!
• Hidenori (10/5): - 全てが素晴らしい。ゆっくり出来ました。
• Verified traveler (10/5): 素晴らしい滞在でした - 素晴らしい旅館でした。 家族で宿泊しましたが、 温泉も気持ち良く、お料理も大変美味しく、なによりスタッフの方々のお心遣いに おかげさまでとても心地よく過ごすことが出来ました。 また、渋温泉に伺う際には利用させていただきたく思っています。 ありがとうございました。
• Verified traveler (10/5): - Service here was amazing. Staff came to greet us at the car and made us feel special throughout our stay. We paid for a room with our own private onsen as we have tattoos and have not managed to visit an onsen after 4 trips to japan. It was well worth the money. Several staff members spoke to us in English. Food was spectacular. We have stayed in dozens of hotels around the world, and this was definitely our favourite of them all.
• Verified traveler (10/5): - We loved the yukatas, helpful staff, bright umbrellas to use in the rain, amazing breakfast and soothing onsen.
• Dyfrig (10/5): Absolutely lovely and a great Japanese experience - We chose this hotel for its location in the middle of the village, within a reasonable walkable distance from the station and to the Monkey park. The staff were absolutely lovely and the traditional Japanese breakfast and evening meal were superb. Our room was a really large traditional Japanese style bedroom with futons on the floor. It also had plenty of storage space. We had a private toilet, but it didn’t have a shower or bath. However, the hotel’s own Onsen was so close it made using it preferable to using a shower. This was our first experience of using an onsen and it made it our preference whenever available elsewhere. It also had a room where you could sit and paint or have coffee. The monkeys at the park were so much fun that we were there for hours.
• Verified traveler (8/5): Very nice, relaxing stay in quiet hot spring town - The hotel is a traditional Japanese Ryokan with rooms complete with Japanese decor, tea and futon type beds. The whole hotel’s ambiance was very zen and taste fully decorated. There is even relaxing music playing in your room when you check in. The hotel has its’ own hot spring/bath. There is no private shower in the rooms, which may bother some westerners but did not bother us. You also have access to the 9 public baths throughout town when staying here. All in all lovely stay but staff speak very limited English so be ready with your phrase book or try to learn some Japanese before you go.
• Verified traveler (10/5): 春蘭の宿“最高” - 部屋、食事、従業員のサービスとも本当に素晴らしかったです。「旅館甲子園」で2年連続トップに選ばれたことが頷けました。食事については、メーニュー内容も素晴らしいのですが、特に味付けが小生の好みにぴったりで、通常おかわりなどしたことがないのですが、「お味噌汁」を３杯もいただきました。
• Thanyawan (10/5): Good service. Big room. - Staff is very friendly with good service. Room is quite big. Ametities is goos. Dinner and Breakfast are delicious.
• gee hang (10/5): Nice stay!! - The night spend at 榮和春蘭之宿 was fantastic. We spent our evening walking through the little community, the street was filled with shops and onsen, view along was amazing!! The resort itself was also very nice, the room was comfortable and cozy. People were welcoming! Also the breakfast and diner served with traditional japanese style food was perfect!
• Jenny (10/5): 野猿公園に近かったぁら - とにかくまず、若いスタッフさんの頑張りが感じられるホテル。決めの細かい気配りから、ちょっと面白いおもてなしが準備されていてびっくりしました。 お料理もちゃんと食べきれる量で、とても美味しかったです。
• Ken (10/5): Excellent Inn - A comfortable inn with friendly staff. Some English spoken. Stayed for two nights and the meals very delicious. Close to Snow Monkeys and a short taxi ride from station. Would stay here next time without hesitation.
• Fay (10/5): Simply Incredible - My partner and I spent Christmas Eve at this Ryokan, and it was probably the best night of our trip. The dinner was incredible, the baths were pristine and beautiful, the staff incredibly accommodating. Japanese hospitality at its finest. Seriously, book this one.
• Verified traveler (10/5): Amazing Ryokan! - We loved this place. The food was amazing. We asked for vegetarian/vegan food and they accomodated so well... in fact, I would say that was probably top 5 best meals we ever had. They got so creative with the veggies and we were treated to an 11 course banquet. I wish I could re-live those meals. The staff was amazing and so polite - even by Japanese standards. They spoke well enough English but one of the wait staff even wrote a note to us when we left apologizing for not speaking English. That's kind of really amazing that they would apologize to us since we're in their Country hehe. But overall just wonderful experience. The Ryokan was gorgeous and clean and roomy. Nicely situated in the heart of Shibu Onsen (Some of the less expensive places are a bit further away from the very quaint and beautiful area). I would highly recommend hiking up to the monkey park from the hotel. It's about 2.5 miles and pretty steep but wow, what an amazing site. Highlight of our trip. I would definitely re-visit this Ryokan and have that wonderful meal again. I would recommend getting the vegetarian meal even if you're not vegetarian. IT was amazingly good!!!
• Ross (10/5): Wow. - When you first pull up to Sakaeya, it doesn't look that impressive - and the lobby looks alright, but nothing amazing. Then you go upstairs. Wow! The hallways are beautiful, and the porter leads you down to your room (to which they've already taken your luggage for you while you were checking in). Our room was absolutely beautiful - the A/C was already on, background music was playing inside the room, and it was the nicest room of our entire trip for sure (and definitely the fanciest Washlet of all...it even opened its own lid automatically when you opened the bathroom door!) The on-site onsen was also lovely - we made sure to use the outdoor one - and the walking route to the 9 public ones was nice and close too.
• エコ (8/5): - 従業員の頑張りを感じる旅館です！カメムシが部屋に飛んできちゃうのは少し対策があると嬉しいです。子どもが絵手紙コーナーを気に入り、いくつか手紙を書いて楽しかったようで、暇つぶしにはちょうど良かったです！
• Kathy (10/5): Spacious rooms in a lovely hotel - We were welcomed with the traditional tea and hot cloths. We were given lovely yukata (robes) that were worn around the small town to go to the onsen(baths). We had beautifully presented delicious 8 course meals for less than $50 per person. There were top shelf facial products. The onsen was elegant. It's near the Snow Monkey park. It's quite a hike to get up there. We could have arranged transportation for part of it. The monkeys showed up around 10:45 am. It was fantastic! One ran between my husbad's legs. There were so many of them!
• 神谷 (10/5): - 宿のスタッフも笑顔で素晴らしくお部屋もお風呂もお食事も満足です。ただお部屋のスリッパが大きくて不便でしたが翌朝気づいて下さり女性用の小さいスリッパに変えてもらえました。 お料理の折り紙が綺麗で主人が鶴を折ったんですが次の朝も置いてあり嬉しい心遣いをしてもらえました。
• Verified traveler (10/5): - Wonderful! Made to feel at home. True insight into Japanese lifestyle
• Verified traveler (10/5): Great Experience - This Onsen is very traditional. The staff were lovely and helpful, the place spotless and very pleasant. We loved the hot spring baths, especially the outside one.
• Verified traveler (8/5): 外湯を楽しみ、食事とお酒でほっこり - お料理が想定よりもこだわりを感じるものが多く、満喫できました。お部屋からの景色も湯屋街の雰囲気を感じることができました。草津温泉はある意味の観光地としては成立しますが、渋川の方が落ち着いていて私には合っていたと思いました。
• Paulina (10/5): Precioso ryokan y staff super amable - Es un hotel típico japonés , la comida deliciosas y además con la llave q te dan puedes ir a todos los onsen del pueblo. Independientemente de eso, todo el personal fue súper amable, unos hablaban más inglés q otros pero fueron muy pacientes con nuestro poco japonés y nos enseñaron nuevas palabras. Fue un fin de semana de castañas, relax y snow monkeys :)
• SnowReino (8/5): Classic Japanese mountain hotel - Amazing experience, we stayed there as part of a quick tour that was tacked onto a work trip so we didn't have time to learn alot of Japanese. And getting there was challenging, however a little effort goes along way. Once we got to the hotel we were shown our room and all the comforts by the front desk, which be prepared it's two futon mattresses and down comforters with liner. Very warm (though we were there when it was 90F during the day). View from the room was splendid, and as we only had one night we had to check out at 11 the front desk held our bags as we took the bus up to monkey park (also gave us help on using the bus and when to show up, we had a JRail pass that covered the bus). Only real complaints were little to communicate (really that's our issue though) and breakfast only takes reservations (which goes back likely to the whole language barrier). Otherwise I totally want to go again but try to learn more than 10 words. (Plus winter time you'll see the monkeys in the hot springs and the hot springs might be slightly more desirable)

Photos