Ace Inn
Location: 9913 Biggs Avenue, Fort McMurray, ca
Star Rating: 2 Stars
Property Type: Motels
About this Property
Convenient Location in Fort McMurray City Centre
Situated in the heart of Fort McMurray, Ace Inn offers easy access to Boomtown Casino within a short 5-minute walk.
Comfortable Rooms with Essential Amenities
Each non-smoking room at Ace Inn features a flat-screen TV, seating area, refrigerator, and coffee-making facilities, ensuring a cozy stay for every guest.
24-Hour Reception and On-Site Facilities
With a round-the-clock reception, guests can enjoy the convenience of getting snacks or drinks from vending machines and using the on-site launderette at any time during their stay.
Book your stay at Ace Inn now to experience comfort and convenience in Fort McMurray!
Important Information
**Please note, as of 1st May the city of Fort McMurray has experienced a major wildfire. The situation is expected to be safe and back to normal upon the guests' arrival. Booking.com Customer Services remains at the service of all guests should they need it**
Please note, prepaid credit cards and Visa debit cards and cash will not be accepted as a payment method.
Please note the hotel will currently be operating from 07:00 to 23:00 only. The front desk agent will not be available after 23:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Key access
- Food delivered to guest room
- CCTV outside property
- Delivered food - securely covered
- Key card access
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
Rooms Available
-
Economy Single Room
Offering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room is air-conditioned and features a seating area with a flat-screen TV, a private entrance, a tea and coffee maker, a wardrobe, as well as parquet floors. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Wardrobe or closet
- Coffee machine
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
Economy Room, 1 Double Bed
1 Double Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
-
Standard Room
1 Double Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
-
Room, 1 Queen Bed, Kitchenette
1 Queen Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
-
Large Single Room
This room includes free Wi-Fi access.
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
Standard Double Room
This room includes free Wi-Fi access.
Max Occupancy: 4 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Mobile hotspot device
- Smoke alarm
- Key access
- Key card access
-
Double Kitchenette Room
This room includes a kitchenette and free Wi-Fi access.
Max Occupancy: 4 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Single Kitchenette Room
This room includes a kitchenette and free Wi-Fi access.
Max Occupancy: 4 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- Carol (1/5): -
- Arlen (8/5): - Cheap for ft mac Tv
- Brett (4/5): Not the best . - location . Showered kept backing up was gross never got room service unless I asked . Took 2 weeks and still don’t have my damage deposit back .
- Jamie (7/5): -
- Alfred (9/5): -
- Sayid (1/5): -
- Bardy (1/5): See my attatched photos … worse place I almost stayed. - Absolutely Nothing Absolutely Everything
- Joshua (5/5): -
- Trudy (8/5): -
- Bruce (8/5): - The north side of building was quiet and l was not disturbed by other customers. Staff were friendly. The room had fridge, coffee maker and microwave which I used. Television with cable was also appreciated. I found a parking spot in front of the main entrance and it was easy to walk to restaurants, shopping mall and a supermarket. The room was better than I expected. The area has an obvious drug abuse population which made me careful not to park at the back of the building. I had to be very aware of my surroundings when walking to shops and restaurants. The cleaning staff had missed several disturbing examples of uncleanllinous in my room.
- Ogbosky (8/5): Overall,I loved it and its value for money. - The kitchnette was good and very functional. Staff was extremely helpful. Room Towels need to be replaced with newer ones.
- Mike (7/5): -
- Will (6/5): - The staff were pleasant and efficient. The hotel is a convenient location. The other guests were very inconsideration. Awoken at 4 a.m. by a woman banging on the door of the adjacent room screaming to be let in. The area around the hotel has open drug use, homeless rooting through dumpsters and other signs of poverty/petty crime.
- John (7/5): -
- Leo (8/5): - I hardly ever give 5/5. Instead, I give 4/5 when it is good. It is just my personality, please do not get me wrong for the 4/5 ones.
- Dwayne (8/5): - Good management
- Wanderlei (7/5): Good - It was ok It was ok
- Sebastien (8/5): - Very good overall
- Joven (2/5): Get Changed on a damage I didn’t do - I check in May 8 to May 10 at room 110 when I Check out the lady in front Desk East Indian lady charge me for the slit window screen that I didn’t do I don’t even open my window curtain because I stay on the first floor so I was really frustrated and upset with that because I got charged for the damage I don’t even do and know about, and the East Indian lady is so over acting that have to call the RCMP and say that I’am making a scene and disturbing other guest of the hotel , off course I will get upset if you will get charged for something you didn’t do and know about
- Steven (8/5): Very good -
- Antonio (10/5): nice and comfy - location is good. easy access for everything. nothing.
- Victoria (2/5): Do not consider this hotel - My stay was horrible .. drugs all over the building I had to leave , I could not sleep as both rooms NEXT to me were super loud. And the owner brushed it off . I got locked out the first night & had to call 911 as all of our belongings were stuck in there and I could not get in. I also lost some of my kids stuff and some of my own very sentimental stuff in my life. Over all poor service. Do not consider to anybody. Byev
- Caleb (8/5): - It was good
- Regan (10/5): Exceptional -
- Jaspal (8/5): Very good -
- Verified traveler (8/5): - There was some renovation going on there, also if the hotel offer breakfast that would be awesome.
- Scott (8/5): Very good -
- Alfred (9/5): Superb - There was no breakfast. Location was good
- Coulthard (7/5): Good -
- Jacqueline (1/5): Disappointed that I paid extra for late check out only to be locked - The area was convenient, and the room was clean. I paid extra for late checkout but couldn’t get back in my room because the keycard was disabled. The front desk was unattended and I had to stand there and wait for the cleaner to come by and let me in my room.
- Vaitheeswaran (6/5): - No good response
- Deborah (2/5): - Still waiting on my deposit. Almost a week now.
- Alfred (8/5): Very good -
- Shannon (8/5): Would come back again ! - Excellent location. Access to all amenities A small workout area
- Elwin (10/5): - all good
- Maissara (9/5): Stay was good. - Quite room. Nice and clean. Power bar didn't work.
- Glecirine (2/5): Very poor -
- Terry (6/5): Pleasant -
- Alfred (9/5): Superb -
- Abdulati (4/5): Disappointing -
- Muhammad (1/5): Bad - No one in desk and no access in hotel didn’t stayed No one in hotel
- Dean (8/5): Very good -
- Sagir (8/5): Very good -
- Young (7/5): good for one night will be staying here again - very friendly and helpful staff carpet in room was dirty had burn mark on bed. but was expected at this price
- Brent (2/5): Very poor -
- Theodore (8/5): - To much construction for now and some sketchy people arOund
- Zee (1/5): Bad -
- Anonymous (7/5): Good -
- Chris (4/5): Disappointing - Bed and pillows were comfy Smell and location
- James (2/5): - Cheapest hotel in town for a reason.
- Tevin (1/5): Bad -
- Domenico (8/5): - Close to everything
- Greg (7/5): Overall it was satisfactory for a short stay. Good value for money. - Furniture was old and worn. Some repairs need to be made in bathroom facility.
- Jo (1/5): stay away pay the extra 20 bucks stay somewhere safety! don’t travel here alone - nothing. it was the worst hotel I ever stayed at in Fort McMurray. Alberta The front desk agent attempted to charge me a 10 fee. because there was a minor makeup stain, that would have been washed out. the room check out took approximately 13 minutes and the way I was treated was not welcoming or appreciated. there is a large homeless community that stands outside the door. the RCMP had to be called because no one is at the front desk after 11.
- Jason (7/5): Good -
- Alfred (9/5): Superb -
- Elsie (1/5): Terrible - Really loud between 12AM til 5AM . It's not worth my money. It's better to go to other hotels because it's the same price anyway.
- Alfred (8/5): Very good -
- Kelly (8/5): Very good -
- Srinivasa (9/5): Superb -
- Ayman (6/5): Pleasant -
- Mahad (5/5): Passable -
- Campbell (7/5): Good -
- Alan (7/5): Good -
- Olaseni (1/5): My stay was not pleasant - nothing it rained and water was dripping into the room. I could not sleep
- Darrell (5/5): Value - I liked the price in comparison to other hotels, just the 200 dollar hold takes a while too come off Some kind of breakfast
- Elwin (8/5): Very good -
- Jacqueline (9/5): It was a very favorable and convenient stay - Front desk person was so friendly and helpfull during our stay. Housekeeping lady proactively asked me If we need something to be cleaned or changed. Overall, Ot was a very pleasant stay. n/a
- Adrian (7/5): Good -
- Spence (2/5): Poor. - I wouldn’t recommend anyone too stay there. You pay damage deposit. He will try. Find anyway too keep it. Not the first time. He did that too others No security at night. Parties. All hours of the night
- Mawia (10/5): - Close to everything.
- jack (8/5): - Okay
- Bonny (2/5): - Staff was awesome environment was horrible. Noisy drug deals go on staff is scared to deal with them bed is old spring uncomfortable crap. But all night can hear people knocking on their doors loud music running in hallway. Do Not Stay here
- Kenneth (10/5): - Everyone and everything
- Kishan (2/5): Locked out and no one home!! - I reserved it and when I arrived, the door was locked and no one answered the bell. I was out there for 15 mins and had to hail a cab to go to another hotel. I also tried calling them to ensure they seen my reservation and no one answered the phone either.
- Oksana (6/5): - X
- Elarabi (10/5): - Friendly staff.
- Wade (6/5): - Room was ok. The hotel seems to have a list of surchages for everything. I got a small coffee stain on a sheet andbthe looked at there little surcharge list and decided to charge me an extra 20 dollars. Told the manager was not happy. My third stay over the years, not going back.
- Verified traveler (10/5): - Ever were
- Verified traveler (4/5): - had to wait 20 mins to check in while the Receptionist swept the entrance.
- Ken (10/5): relaxig stay - A really nice place to stay and really quiet there . Friendly person on the desk .
- Mary (6/5): - Front desk clerk not available to watch the front. No night staff to watch the front and Inn.
- Verified traveler (2/5): - no heat no hot water they should not have been open
- Verified traveler (6/5): - Pretty plane jane. But the location is great. Close to good eats. Is one of the cheaper hotels around the city which i liked.
- Verified traveler (10/5): - Decent for what u pay for, clean and cozy enough priced reasonably
- Verified traveler (4/5): - Damage deposit to high. 200.00 for 2 night stay. Actuslly did not stsy at room , someone smoked, so got evicted , but uet they took 2 nights damage deposit.
- Verified traveler (2/5): - I didn’t get a room😡 and that is wrong with me I don’t like your service and this is wrong you should change your service into good service thanks hopefully you guys change
- Vanwick (8/5): - Serves its purpose. Good location downtown, near most amenities. Nice enough rooms.
- Verified traveler (2/5): - Checked into the room and checked out within half hour. Spotted a cockroach crawling in my room so I got the heck out of there.
- Ivan (8/5): - Excellent check in and front desk information. Rooms not fancy but well kept, comfortable and clean. Ideal location downtown for most of my business. Nice variety of food for complimentary breakfast.
- Verified traveler (8/5): - It was nice place to stay. Could use a little renovation. But for the price can't complain. Close to the mall, casino and restaurants.
- Verified traveler (8/5): - Well located close to groceries, restaurants and lots of useful places
- Barry (8/5): - Price was lowest in Fort McMurray but the hotel was good. Rooms were clean. Breakfast was good.
- Sandra (6/5): You get what you pay for. - It is needs new bedding, curtains and pillows.
- Eireen (2/5): - Rooms smells like smoke carpet underneath is dirty towels are old and all the bedding are old, the front girl so arrogant will not recommend to anyone add another 20$ you will get a way better hotel and service.
- Karla (4/5): - Dan said the place was clean but the beds were too small
- Verified traveler (8/5): - Decent hotel, with nothing fancy. Clean and good value.
- Debbie (8/5): - Very friendly staff! Room good. Breakfast great.
- Verified traveler (8/5): - It was fine, was just up there to visit my boyfriend who works up there
- William (10/5): great location - wife and I stayed while relocating for work really enjoyed and appreciated the complimentary breakfast had problems always staying connected to wi-fi staff was friendly and helpful
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