Hawthorn Extended Stay by Wyndham McAllen

Location: 4801 West Expressway 83, McAllen, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Darts
• Non-smoking throughout
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Security alarm
• Key card access
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Free bus station shuttle
• Golf cart
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two Bedroom Suite - Non-Smoking

  This two-bedroom suite offers two spacious bathrooms with a hair dryer. A fully-equipped kitchen includes a dishwasher and refrigerator/freezer. There is a dining area, a living area with sofa bed, and three 55" TV’s.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Sofa bed
  • Heated pool
  • Trash cans

• King Suite- Non-Smoking

  This one-bedroom suite offers a separate living area with a full-size sofa bed, a dining area plus a fully-equipped kitchen.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Sofa bed
  • Heated pool
  • Trash cans

• King Room with Roll In Shower - Non-Smoking

  This accessible suite offers a separate living area with a full-size sofa bed, a dining area plus a fully-equipped kitchen.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Sofa bed
  • Shower chair
  • Heated pool
  • Trash cans

• Deluxe King Room with Roll In Shower - Mobility/Hearing Accessible - Non-Smoking

  This one-bedroom accessible suite offers a separate living area with a full-size sofa bed, a dining area plus a fully-equipped kitchen.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Sofa bed
  • Shower chair
  • Heated pool
  • Trash cans

• Studio King Suite - Non-Smoking

  This studio offers a separate living area with a full-size sofa bed, a dining area plus a fully-equipped kitchen.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Coffee machine
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Sofa bed
  • Heated pool
  • Trash cans

• Deluxe Queen Suite with Two Queen Beds Non-Smoking

  This one-bedroom suite offers a separate living area with a full-size sofa bed, a dining area plus a fully-equipped kitchen.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Sofa bed
  • Heated pool
  • Trash cans

• Deluxe King Suite- Non-Smoking

  This one-bedroom suite offers a separate living area with a full-size sofa bed, a dining area plus a fully-equipped kitchen.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Alarm clock
  • Coffee machine
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Sofa bed
  • Heated pool
  • Trash cans
  • Cots

Guest Reviews

• Mariana (10/5): -
• Lozano (10/5): Muy a gusto, gracias por todo - La limpieza
• Brenda (10/5): -
• Lozano (10/5): - Todo muy bien
• Cassandra (10/5): - Staff is so helpful. Good BBQ pits and good size rooms N/A
• Carlos (10/5): -
• Karen (8/5): -
• Jihye (5/5): - 깨끗 물이 안나옴
• David (10/5): -
• Cassandra (10/5): Comfortable and relaxing - The mini golf and pool N/A
• Maryann (7/5): I was disappointed that the bar was not open at during my stay, that was one of the reasons we picke - It was good If the bar was open, one of the reasons we picked this location. That way we could just stay in and enjoy the place.
• fernandez (10/5): Excellent - Rooms , swimming pool for the kids was GREATTT!! N/A
• Justin (6/5): - NA
• Tony (10/5): -
• Ayline (10/5): -
• Leo (10/5): - The pool and the grill area are the best for kids and famili time
• Bryan (10/5): Exceptional -
• Neydda (10/5): Enjoyed my night super clean - The bed N/A
• Melissa (10/5): It was a decent stay - The put put we had no clue and played a round great bonding time It was noisy 1st floor and room was hot
• Garza (10/5): Exceptional -
• Carlos (10/5): Exceptional -
• Marcelino (10/5): - Great
• Hoyoung (8/5): - If you stay in 5th floor, water pressure is really low.
• Jesus (10/5): Exceptional -
• Enjoli (10/5): Exceptional - Great customer service! Bartender didn't come to work
• Ursula (7/5): Good -
• Laurie (10/5): Quiet, clean hotel with a nice breakfast - This hotel was quiet, without the riffraff, which I much appreciated. The room was extremely spacious and clean. I would definitely stay here again. The breakfast was very good! I was very comfortable here.
• Mccarroll (10/5): Exceptional -
• Brenda (10/5): Exceptional -
• Gaby (10/5): - Great service
• Nestor (10/5): Exceptional -
• Malvin (10/5): - Had issue with plumbing and staff addressed it quickly.
• Perez (10/5): Exceptional -
• Daniel (10/5): - Excellent services. Very cmean rooms,
• Robert (8/5): We really enjoyed our stay here in their nice rooms and wonderful amenities. - The breakfast was a good continental variety. The staff kept everything stocked and clean during the breakfast rush. The amenities were great. We enjoyed the mini golf and pool/hot tub area with the kids and had a good evening time at the hotel bar. There were a few maintenance issues in the room that could use some attention. The toilet in the room and main hallway restrooms had flushing problems. The room bathroom faucet was loose and the bedroom remote did not work, even after changing batteries with the front desk. These are not severe issues but a little bit of housekeeping maintenance would put the stay over the top.
• Lazaro (10/5): - This was the best stay I ever had!!!! Every one of the staff were so courteous and above and beyond helpful it made this stay perfect! Loved every second of our stay at this particular hotel!
• David (9/5): Great option for family of 5 - Room size and kitchen area Always have to ask for extra sheets blankets and pillows and they dint always have them available. Breakfast isnt very good.
• Dulce (10/5): - Check in was quick and easy. Great space in the room.
• José (10/5): - Great service , clean areas and good food.
• Benito (10/5): - Very nice rooms and quiet
• Garcia (10/5): Exceptional -
• Chris (10/5): Exceptional - Great and amazing staff Everything was great
• Francisco Joel (10/5): - Muy buena opción, sin duda regresaremos.!
• Kay (7/5): Good - Clean nice place to stay
• Jose (6/5): Funny comment - Check in woman with a bad attitude. Check in pc of paper says check out it is at 12:00 noon, both late check out and earlier check in are subject to a fee… I wish they could read what the give guests to sign.
• Yolanda (10/5): Exceptional -
• Edgar (9/5): Very comfortable rooms to spend time and have a good night sleep. - I just loved the rooms having wooden floors instead of carpet. The air conditioning was totally silent while keeping us warm when it was freezing outside. My wife thought the bed was one of the most comfortable she has ever slept on. Internet went off at times for a while which was very frustrating. The furniture is starting to show some wear.
• Aleida (10/5): - Excellent!!
• Rebeca (10/5): Exceptional - Smell really well lot of space in the suite Suite really complete
• Luis (9/5): Superb -
• Manuel (10/5): - The room was clean, big and very comfortable. Good size fridge, microwave, kitchenette, utensils. All great!
• Olga (4/5): - Disappointed with room, front desk and maintenance service. Paid for a 2 bedroom suite and was only able to use 1 restroom because maintenance was not able to fix toilet problem, front desk didn't know what to do and no hotel manager was available to assist 😕
• Stephanie (1/5): Horrible - This property cancelled my stay for no reason and they were not very helpful in helping me resolve an issue they caused. I’m glad I got my money back because that was another issue, but we will no longer be booking here. I had my 93 year old grandma with me and they didn’t even care and I drove 6 hours to stay here with my family.
• Leonela (10/5): Exceptional -
• Loma (10/5): Our stay was relaxing and comfortable! - Breakfast was great, staff was friendly I wish the bar would have been open
• Ariana (8/5): - This hotel had a lot of good features and the staff were very friendly. Our stay felt a breeze and would definitely stay again.
• David (8/5): Very good - The rooms are comfortable. Good beds, sofa bed, plenty of space. Breakfast wasnt great.
• Miriam (10/5): - Totally loved
• Alejandro (8/5): - Clean, spacious, convenient room. Good value for families 5 . The few cons: the sofa bed is not foldable bed, is a roller cushion that is no very comfortable. The fridge did not work properly. The hot water was warm, at rush hours was not hot at all. The check in process was a bit slow and could be improved. Overall good value and besides the very picky cons, is a good stay.
• Alejandra (10/5): - The best extended stay hotel we have stayed in McAllen, very clean and there is no ugly smell, our sofa was broken so they brought back another one immediately, we had an incident with the dishwasher and they came right away to help, best attention ever, we are definitely coming back
• Edgar (9/5): Superb -
• Esteban (8/5): Very good -
• Cayetano (10/5): Excelente estancia !! - Recomendable ?
• Karen (10/5): - In every way in every category, my stay was perfect Will definitely come back again
• Donnal (10/5): Exceptional -
• Morena (10/5): Exceptional -
• Tracy (10/5): Exceptional - I loved how clean and comfortable it was I loved everything about the property
• Ricardo (7/5): Good -
• David (10/5): Exceptional -
• Omar (2/5): Dirty - Horrendous and extremely dirty, totally unacceptable!! Customer Service has gotten really bad!! I do not recommend this hotel at all.
• Kassandra (10/5): - Great
• Ramakrishnan (8/5): Very good -
• Chato Y Lilly (10/5): - Will definitely go back again ❗️
• Karla (4/5): - Very uncomfortable beds and sofa
• Raymundo (6/5): - Toilet didn’t work properly. Low water pressure in the shower. There was a little bug on the bed. And couldn’t sleep, there was so much noice in another room and people running outside the room.
• Guillermo (8/5): Very good - Everything was good The toilet doesn’t work
• Erick (9/5): Superb -
• Stephanie (7/5): Great place !!!! - The room was a great size for a family of 6. I highly recommend this hotel. They also had a great breakfast every morning. The showers were the only issues. There was no water pressure and the water didn’t get very hot . They did try and fixed but it still wasn’t the best .
• MIGUEL (10/5): - Location
• John (8/5): Very good -
• Deb (10/5): Very comfortable and relaxing experience for a solo break! - I liked how clean and easily accessible the property was. The staff was very nice and helpful when I had to book an extra emergency night. The rooms were very comfortable as well and equipped in the kitchenette Nothing to comment
• EDGAR (10/5): - Excellent service, clean and convenient location
• Richard (10/5): - Very clean and plenty of parking.
• Jose (10/5): - good
• Romero (10/5): Exceptional -
• Crystal (10/5): Exceptional -
• Rodriguez (10/5): Exceptional -
• Marcus (10/5): - Great stay nice staff and great rooms
• Adreana27 (9/5): Overall i love this hotel, one of the best hotels in mcallen - Breakfast was good, very nice staff. We love the pool, this is why we came back again Front desk staff. One lady in particular, very rude and every time we would go down at night to the front lobby she was with a random guy flirting and making out behind the desk and in front of other guests. Thats was very inappropriate and uncomfortable to go ask for what we needed.
• Cecilia (10/5): Thank you to wyndham and the staff you all are doing a great and fantastic job - breakfast was delicious and facility was great nothing, everything was excellent!
• Rosalee (5/5): Do better - Location fine breakfast sausage horrible and eggs gross. Not a big variety of things. Have the pool ready. Keep cookies stacked, serve real food like sausage and eggs and more fruit. Get rid of unhelpful front desk worker. Not the one on the 11th of August in the morning she was nice but the one in the evening on 08/09 worst service I’ve ever seen and not helpful, knowledgeable , or welcoming. Also not enough soaps or wash cloths provided to accommodate 5 guests. Also, the bar was depressing and so was the bar staff.
• Darnald (10/5): - It was in a good area for shopping
• Maricela (9/5): Super comfortable bed, nice people and very accommodating. - Very new, nice and clean hotel That it was warm at night I couldn’t make the a/c work even though I follow the instructions posted din the wall and made sure the furnace was off the a/c didn’t work
• Enrique (8/5): Very good -
• Daisy (10/5): Amazing - Excellent!!!!
• Gilbert (9/5): Superb -
• Selene (10/5): Exceptional - Restaurants and a lot of shopping centers near
• Brittany (10/5): - love it
• Ruben alberto (6/5): - Food was terrible
• Ismael (10/5): Exceptional -

Photos