Hotel Berghof
Location: Winkelmattenweg 18, Zermatt, ch
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Mountain Retreat
Indulgent Spa Experience
The hotel boasts a modern spa area with a hot tub, sauna, and crystal hammam, offering guests a truly indulgent relaxation experience. Treat yourself to massages and beauty treatments, leaving you feeling rejuvenated and pampered.
Gastronomic Delights
Savor regional cuisine in the hotel's rustic dining room, or unwind with a game of billiards in the coffee bar. With an à la carte restaurant and a lounge featuring a smoking area, guests can enjoy a variety of dining and entertainment options without leaving the hotel.
Convenient Amenities
From free Wi-Fi and flat-screen cable TV in every room to complimentary pick-up and drop-off from the train station, Hotel Berghof ensures a convenient and comfortable stay for all guests. Don't miss the chance to explore Zermatt's village center, just a short walk away.
Book now for an unforgettable mountain getaway at Hotel Berghof!
Important Information
Please note that Zermatt is a car-free resort. Guests can drive as far as Täsch and take the train to Zermatt.
Policies
Check-in: 02:00 PM - 09:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Soundproof rooms
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Ski storage
- Hammam
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Outdoor furniture
- Coffee Shop on site
- Spa/wellness center services
- Steam room
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- ATM/banking
- Shopping on site
- Ski storage
- Television in common areas
- Billiards or pool table
- Free wired internet
- Access to nearby indoor pool
- Playground on site
- Ski lessons on site
- Beach umbrellas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Wine release events
- Reception hall
- Indoor/outdoor pool
- Japanese garden
- Health or beauty spa nearby
- Ski lift privileges
- Snow sports gear
- Swimming nearby
- Vegetarian menu options available
Rooms Available
-
Suite, Mountain View (Matterhorn view)
1 King Bed
517-sq-foot individually decorated room, furnished balcony/patio with mountain views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Premium bedding, a down duvet, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Free WiFi
- Down comforter
- Furnished balcony or patio
- Bedsheets provided
-
Classic Double Room
1 Double Bed
269-sq-foot individually decorated room, furnished balcony/patio with resort views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Premium bedding, a down duvet, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Free WiFi
- Down comforter
- Furnished balcony or patio
- No rollaway/extra beds
- Bedsheets provided
-
Deluxe Family Room
The spacious family room offers soundproof walls, a seating area, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Max Occupancy: 5 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Board games/puzzles
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Junior Suite, Mountain View (Matterhorn view)
1 King Bed
430-sq-foot individually decorated room with a furnished balcony/patio
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Premium bedding, a down duvet, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Free WiFi
- Down comforter
- Furnished balcony or patio
- No rollaway/extra beds
- Bedsheets provided
-
Single Room
Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with an inner courtyard view, this single room also offers soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Superior Double Room
The spacious double room offers soundproof walls, a seating area, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Budget Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. Boasting a terrace with an inner courtyard view, this double room also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Deluxe Single Room
Featuring free toiletries and bathrobes, this single room includes a private bathroom with a bath, a hairdryer and slippers. This single room has soundproof walls, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (1 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Board games/puzzles
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Suite
This suite features a hot tub. This suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Fireplace
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Board games/puzzles
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Family Room with Garden View
Featuring a terrace with mountain views, this family room also offers a safe deposit box and a TV. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Radio
- Interconnected room(s) available
- Terrace
- Hypoallergenic pillow
- Mobile hotspot device
-
Duplex Apartment
Boasting 2 bedrooms and 2 bathrooms with a bath, this spacious apartment has a well-fitted kitchen and a terrace. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. This apartment offers a safe deposit box, a TV and mountain views. The unit offers 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Private bathroom
- Kitchen
- Terrace
- Mobile hotspot device
-
Family Room
The unit has 3 beds.
Max Occupancy: 4 (2 Adults)
-
Family Suite
The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
-
Junior Suite
Features a seating area.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Fireplace
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Carbon monoxide detector
- Hand sanitiser
Guest Reviews
- Velma Ell Vianna (10/5): A wonderful stay, highly recommended - We were truly amazed by the interior design of Hotel Berghof, it creates a cozy, homey atmosphere with a charming vintage touch that feels incredibly calming. The views from our room of the Matterhorn were absolutely stunning. The hotel is conveniently located within a 10–15 minute walk, and the surrounding scenery is excellent throughout. They also offer a shuttle service from the train station, which made our arrival much easier since each of us had two pieces of luggage. The staff were exceptionally friendly and helpful, making our stay even more enjoyable. We would definitely choose to stay here again on our next visit. I didn’t encounter anything I disliked during my stay, everything was excellent. As a small suggestion, it would be great if a water heater or kettle could be provided in the room, so guests can easily prepare hot water to drink.
- Jose (10/5): -
- Mariano Elias (9/5): -
- Joseph (9/5): -
- Andrea (10/5): -
- Mats (10/5): - Perfect location next to the Matterhorn Express gondola. Very cozy and super-friendly staff. Strong recommendation!
- Roland (10/5): Hôtel magnifique avec en plus une cuisine d’excellente qualité - Très bel hôtel idéalement situé au départ des remontées mécaniques Rien
- king (10/5): - What a wonderful family run hotel. Every detail has been thought through and everything works as it should. Beautiful interior decorations. Close to the Gondola with direct lift access (great after a long day in ski boots) and local ski shop to rent/ return gear. I will definitely be back if I return to Zermatt in the future. Nothing worth mentioning.
- mbarberi (10/5): Charming Hotel & Staff - Great Location - Stunning Views - Terrific Pools/Spa - My wife and I very much enjoyed Hotel Berghof as our 'home' in Zermatt, from March 22-29, 2026. We live in NYC and typically plan one 'big' ski vacation each year; for 2026, we chose Zermatt based on several recommendations. Online research revealed a multitude of lodging options, with a wide range of prices. Our priorities were: proximity to the ski lift (specifically, the Zermatt-Furi Matterhorn Express); authentic charm; spacious, well-appointed rooms and bathrooms; spa/pool for après ski; views of the Alps/Matterhorn; good upkeep of the property; value for money (no, this is not an inexpensive hotel, but there are options in Zermatt that cost 3x!). Hotel Berghof exceeded our expectations on all fronts! The booking process through the hotel website was seamless, with helpful followup communications and assistance with train schedules, etc. -- a strong first impression! The hotel had a skis/boot locker room on the ground level, steps away from a private elevator which takes you straight to the ski lift entrance. The architecture and decorations, inside and out, were authentically charming, evoking exactly what it is: a Swiss chalet resort. Our room, a junior suite, was very large, including a sitting room, private balcony, and spacious bathroom with separate tub/shower and two sinks. The spa area--which included two indoor pools (each with an adjacent bubble tub), sauna, tepidarium, steam room, solarium and two massage rooms--exceed our expectations... we used the facilities every day after several hours of 'hard' skiing. From our room and balcony, as well as from several 'common' areas throughout the hotel, we had uninterrupted views of the Matterhorn, probably the most iconic peak in the world... you never get tired of seeing it! All areas of the property were impeccably maintained. Our stay included a delicious breakfast every morning, served 'buffet style' (with an option for special orders) and offering a wide variety of choices, enhanced by a very attentive staff. This is clearly a family-run business, and it shows given their attention to detail, genuine concern for guest satisfaction, and extremely friendly handling of all questions and requests. Given all this, we felt we received great value for our money... and enthusiastically recommend the hotel to couples or families looking for a memorable lodging experience in a magical destination!
- Elena (9/5): Amazing place, pure joy - Location, lift to the Matterhorn ski lift, spa, rooms I would appreciate a bit more choice of cooked food for breakfast. So far only eggs are offered.
- Katheryn (10/5): -
- Geir Magne Brekke (10/5): -
- Yvan (10/5): - Super conviviale, belle piscine, charmant hôtel chalet, personnel très sympa
- Catherine (10/5): - - Tout -
- Karine (10/5): -
- scottgC2854EP (10/5): Authentic Swiss hospitality, comfort and luxury - The Regina family, Franz Lerjen-Perren and the lovely staff hosted us with such warm hospitality. The hotel is simply phenomenal and well above any expectations we had. The location is superb, with private access to the Matterhorn Glacier Express gondolas (via private access elevator, steps from the private ski room). The rooms are terrific, comfortable and luxurious. The Swiss charm, decor and warmth are experienced throughout the hotel at every turn. We had the most glorious unobstructed view of the Matterhorn, as do most rooms. The pool, wellness and spa centre is a real treat and so needed after a full day of activities. The breakfast is classic continental with hot orders upon request. The restaurant and bar have may snug areas that allow a sense of real comfort and relaxation. One really must see and experience for yourself, as nothing I can say will truly represent what awaits you. We had no problems accessing the town centre via a lovely 10-15 scenic walk. Thank you to all for a wonderful stay - we will certainly return as often as possible!
- xavier (10/5): hotel haut de gamme ! fabubeux - Cet hotel est tenu par une famille. Il est fabuleux : l'emplacement, la qualité des lieux, le restaurant, la chambre, le spa et les espaces aquatique (sauna, hammam) et le personnel aux petits soins. A ne pas manquer - qualité haut de gamme ! rien
- mikenU3681NF (10/5): A great place to stay for a ski holiday! - We had a fantastic stay at the Hotel Berghof Zermatt. It was our first visit to Zermatt and the hotel's location was extremely convenient to the Tram and Gondola systems feeding to all ski pistes (both the Switzerland and Italian sides). The staff was knowledgeable, friendly and very attentive to our needs. We initially had trouble directly placing lunch reservations at mountain restaurants and asked the Berghof Staff for assistance. Where we failed, they succeeded and were able to book us lunch reservations for every day of our ski trip. Our room was nicely decorated and felt like a quintessential Swiss Chalet. Room service was excellent as was the wait staff in the hotel restaurant. The food at both dinner and breakfast were excellent. As for noise levels, our room was very quiet and peaceful, much better than many other ski resort hotels that we have stayed in the past. We will certainly be back to visit Zermatt again and will book at the Berghof for that future visit.
- René (9/5): -
- Leisa (10/5): Beautiful hotel and staff. Could not be nicer or more helpful. - The view and staff could not have been better. Everyone so kind and helpful and the view beautiful . I would like a coffee maker in the room as to have coffee first thing while getting up for the day. Also a small fridge would be a nice addition.
- Baptist (10/5): - hotel zelf dicht bij skilift vriendelijke mensen en personeel ruime comfortabele en zeer gezellige kamers eten kan beter soms, maar opgelet naar Zwitserse normen zijn dit topmenu's!
- roger (9/5): -
- Alexander (8/5): Top, gerne wieder - Es war alles in bester Ordnung! Kann nichts bemängeln
- Raphael (10/5): -
- Rumen (10/5): An overall superb vacation! - A great location, amazing people and wonderful food and service. Loved the hotel shuttle from and to the train station. A great and cozy lobby with board games and comfortable seating for a pre-dinner game, and/or a drink.
- Shuang (8/5): -
- David (10/5): My third time here. Always enjoy and appreciate Berghof. - Wonderful breakfast. Excellent comfort room. all good.
- Yelena (9/5): -
- Markus (6/5): - Schlechtes Frühstück
- Andrew (9/5): Great traditional hotel with superb location and staff. - The location, facilities and the staff were excellent. Nothing really. Just better clarity on the food options for breakfast and evening meal when staying half board.
- Julia (10/5): -
- Dr (10/5): Bármikor visszamennék! - Kiváló lokáció, kedves személyzet, kitűnő ellátás ! Minden hibátlan volt az utazás során
- Elizabeth (10/5): The most beautiful hotel I have ever stayed at in the most magical location - The hotel was absolutely stunning, in a great location, and beautifully decorated inside and out. It had everything we needed and was cosy and clean. The staff were wonderful and very friendly and helpful. We would definitely come again. Honestly one of the most beautiful hotels I have ever stayed in. Nothing
- David (10/5): -
- Stanislava (10/5): -
- Jamie (10/5): -
- Robert (10/5): Authentic Swiss lodge. Charming and excellent location for skiing. Quite. - Authentic Swiss lodge. Charming and excellent location for skiing. Quite. Nothing, it was great!
- Amane (10/5): -
- Graeme (10/5): Gorgeous boutique accommodation, friendly staff, very clean and comfortable - Gorgeous boutique hotel with direct access to ski lifts. Wellness centre was perfect, everything was fabulous for our family of four. Nothing
- Erich (9/5): Direkt an der Bergbahn mit privatem Zugang - Super Lage, wenn man die Bergbahnen benutzen will. Freundliche Mitarbeiter, schönes Wellness und je nach Zimmer eine wunderschöne Aussicht. Das Frühstück ist lecker und wir kommen gerne wieder.
- Ton (9/5): Een heerlijk, gastvrij hotel op top locatie in Zermatt. - De locatie is top naast de Matterhorn Express. Er is een fantastische spa met twee zwembaden en sauna’s en elke dag wordt een heerlijk 4-gangen diner geserveerd. Het personeel is leuk en gastvrij. Je voelt je er direct thuis en je wordt gehaald en gebracht van en naar het station. Het is nou eenmaal Zwitserland, het mag wat kosten, maar dan heb je ook wat.
- Bruno (9/5): Merveilleux - Hôtel extrêmement cosy avec un espace nautique magnifique et chaleureux. Accès très proche des pistes de skis, avec un accès direct aux remontées mécaniques de Furi par un ascenseur en face de l'hôtel. Accueil chaleureux et professionnel avec un petit déjeuner top qualité.
- Shawn (9/5): - Everything. Staff in particular are extremely helpful.
- Guest (10/5): - Beautiful and charming hotel with an excellent location especially if a skier.
- Horace (9/5): We really enjoyed our stay here. Staff was great, facikities are awesome and the location cant be beat! - Location is amazing. Wonderful views. Nothing / exceptional.
- Philippe (9/5): Parfait - Simplicité, authenticité, rétro, chaleureux Rien
- Jonathan (9/5): -
- Olivier Rolf Kaeslin (10/5): - Alles, der Blick von unser Suit war sensationell auf das Matterhorn, das Personal sehr freundlich, das Essen hervorragend, die Lage perfekt, weg vom Rummel, haben bereits wieder gebucht.
- Steven (9/5): -
- Kerstin (9/5): -
- Maitai (9/5): The couple running the hotel are awesome. Very good reception on arrival. - Breakfast was okay ...not continental but lovely selection. The room was very specious, the dinner was tasty... The only thing I did not comprehend is not having dinner on the second night even though the price for the two nights was the same ... Not having dinner for the second night....meant I had to eat outside the hotel.
- Cecilia (8/5): -
- Cecilia (8/5): -
- Alex (10/5): -
- Cynthia (9/5): - Balcony room. Spacious room. Uphill from downtown, easy to hike. Breakfast wonderful with kind helpful hostess: merci! Pools weree both too warm to swim in. Please discard that fur lined stool.
- Janet (10/5): I would highly recommend this hotel. - Beautiful location, hotel, staff were extremely helpful. There wasn’t anything I didn’t like.
- Barbara (10/5): -
- goldengirl79 (10/5): Cozy ambience that made us feel right at home - Hotel Berghof is so cozy and ambient. It's like spending a winter holiday at a favorite wealthy aunt's house. The property is beautiful with stunning views and so many things that made us feel at home, but it's really the staff that made the difference. Every single person we encountered, whether via messaging on the Booking platform, at the front desk, in the bar, or in the restaurant was helpful and kind. We were probably a little high-maintenance as we were traveling with our young son but the staff were gracious in spite of this. The hotel is owned and operated by a family and you can tell. They really made our stay exceptional. We arrived after a long day of driving to an upgrade, a hot meal and great Swiss wine and beer. The room was super clean, cozy and well-appointed with an incredible view and comfortable bed. It was also soundproof, which we greatly appreciated for the people around us. We would love to come back. n/a
- Susanne (10/5): - Das Wetter und diese Natur ist einfach super. Dieser Bergblick einfach ein Traum.
- William (10/5): "Classic old world" hotel, artistic in detail, terrific staff, view of Matterhorn, best breakfast! - I loved the entire property. The "old world classic" - the attention to detail in the ornate appointments in the public spaces and in our room. The view from our room of the Matterhorn Peak, and the staff so helpful, professional and fun. Especially the trio from Portugal. Best breakfast we had on our entire two weeks of travel. And for me, loved the bathtub!! My wife and I will highly recommend. Hope to visit again. That we had to leave!
- DERYA (10/5): - Truly superb, rooms, view, breakfast 10/10, SPA None
- Jeff (10/5): - Lovely hotel with amazing views of the Matterhorn from the patio and hotel room balconies
- Christian (10/5): Perfekt, super - Alles. Sehr schönes Hotel. Zimmer mit Veranda und Blick aufs Matterhorn.
- Keri (10/5): This may have been one of the best hotels we have ever stayed at. Comfortable rooms, beautiful views, luxurious pools, f - Everything Nothing
- Larry (10/5): Very friendly staff. - Very beautiful place. Great view of the matterhorn from our balcony. Very friendly staff.
- Carina (10/5): -
- Bert (10/5): Liebe am Berghof! - Empfehlung: Hotel Berghof, Alpen Das Hotel Berghof ist ohne Zweifel eines der besten Hotels in den Alpen! Besonders hervorheben möchte ich Irene aus Saint Gallen, die den Aufenthalt mit ihrem exzellenten Service unvergesslich gemacht hat – ich habe ihre Aufmerksamkeit und Freundlichkeit sehr genossen. Das Hotel verdient seine fünf Sterne: Es bietet eine hervorragende Lage, direkt in der Nähe der Skigondel und verschiedener Restaurants, ideal für Wintersportler und Genießer gleichermaßen. Die Zimmer sind komfortabel, das Ambiente elegant und gemütlich zugleich. Ich kann das Hotel Berghof jedem wärmstens empfehlen, der eine erstklassige Unterkunft in den Alpen sucht – perfekte Kombination aus Komfort, Service und Lage!
- Michaela (10/5): Wir haben uns alle sehr wohl gefühlt und würden immer wieder kommen. - Die Lage war klasse 👍 direkt am Glacier Express und trotzdem sehr ruhig. Toller Spa-Bereich mit Pool und sehr hübsche und gemütliche Terrasse. Die Wirtin und der Wirt sowie das Personal sind sehr freundlich und hilfsbereit. Es gibt nichts auszusetzen 😊
- Luc (8/5): -
- Joachim (8/5): -
- Dusan (10/5): - Es war ein super Hotel. Alle waren freundlich und ich habe es voll genossen. Das Wetter hat nicht mitgespielt.
- Grant (10/5): Alles fabelhaft - Die fantastische Sicht auf das Matterhorn. Die vorzügliche Bedingung des gesamten Personals, und vor allem zu erwähnen der Service durch Danilo und die kulinarischen Kreationen von Tiago und Margerita.
- Mehmet Tayfun (10/5): - Beautiful and very comfortable. Good food. Superb service. Very friendly staff. Great for family and leisure.
- Jithesh (10/5): I stayed with my family at the Berghof Hotel in Zermatt, Switzerland, and we had a truly wonderful experience. My kids e -
- Yupaporn (8/5): -
- Frédérique (8/5): Repos et balade en profitant de la piscine - L’accueil et la réactivité du personnel et le calme avec une vue imprenable sur le cervin Trop prêt du télécabine et terrasse pas très bien entretenue
- Marc (9/5): Superb -
- Sabrina (10/5): Exceptional - They are kind and helpful, perhaps I suggest different items each day. Return home
- Watness (10/5): Exceptional - Beautiful--great staff--wonderful facilities--best food--best room in the hotel! Thanks for the wonderful memories ❤️ Nothing bad.
- Andrew (10/5): Exceptional -
- U8250AAaliciab (10/5): Stunning location - So much attention to detail in the interiors and exterior of this hotel. Beautiful views and outstanding spa, pool and billiards room which made for fun family time with teens. We loved how close it was to the gondola for the Matterhorn Glacier Paradise as well as the returning point for the walking trail back down from Findeln restaurants. Also appreciative of the porter and shuttle service as the hotel is a little way away from the station (but this means you are closer those awesome Matterhorn views).
- Amer (10/5): Exceptional - The hotel ambience is so cosy and antique. I can see the Matterhorn straight from the balcony. The staff were so friendly, helpful, and welcoming. There are lots of facilities as well but didn't get the chance to try them all. The location is just behind the cable car that goes into the glacier paradise. Highly recommended
- Waldrop (10/5): Perfect! - The property exceeded our expectations! The rooms are very comfortable with beautiful views, the spa area is indulgent and the breakfast was incredible! We can’t wait to return.
- Peter (10/5): Exceptional -
- Pandya (9/5): Superb -
- Shigeharu (9/5): Great view of the Matterhorn - Comfortable homy room layout and great view of the Matterhorn No refrigerator and no complimentary coffee and tea. Rather a long distance from the Zermatt station.
- Nikita (10/5): Exceptional -
- Jennifer (10/5): Cosy, friendly and welcoming - A really comfortable stay in a very friendly hotel. The staff were really helpful, views from the rooms amazing - we really enjoyed our stay.
- Silvano (10/5): - Good hotel
- Jennifer (10/5): Exceptional - Traditional hotel with excellent room size
- Lafi (9/5): Superb -
- Ellen (10/5): We felt like a guest in their home♥️ - We loved everything!! Not a detail was missed! Owner and staff were remarkably personable! Not a thing
- Jerome (2/5): Too hot to stay here in summer and way over priced. - The location was right next to the Matterhorn ski lift which takes you up to good holing and all the way to the top that had some attractions that I didn’t know about. 1. A 35 taxi ride to and from the hotel. Didn’t know they had a shuttle because their message was in German and the shuttle hours are 9-6. 2. The front desk manager was not friendly and not helpful when asked what to do and see. All the other staff were friendly. 3. The worst thing was there was no ac which made it hard to sleep. When I opened a door downstairs to create a breeze the manager said no. He did bring up a fan, but didn’t really help. An aside, the gym and lobby had ac. 4. The showers in the sauna area had no soap and the water never warmed up. I tried both showers and turned them all the way hot. None of the special jet buttons worked either. 5. No coffee or tea in rooms. 6. Had to leave early to get a train and when asked a person at the front desk the night before, he said no problem. Was told later, that can’t refund it. 7. All the ping pong balls we’re cracked 8. The gym was very minimal and you had to walk through the spa area to get there, but you couldn’t wear shoes. 9. For over 500 a night not worth it.
- Mariusz (9/5): Superb -
- Aakash (5/5): Passable -
- Todd (10/5): Beautiful rooms, food was great and service and the Matterhorn view - Everything. Breakfast was amazing with so many choices. Along with the staff at breakfast and the such personalized feeling when I arrived. Always accommodating. Thanks for making my stay wonderful. Nothing
- Rai (9/5): Superb -
- Jeff (10/5): - Our experience at this hotel has been the essence of Switzerland. Exceptional location, food, accommodations and gracious staff. So far they have made Zermatt our favorite destination.
- Jonathan (10/5): - Lovely hotel in a great location for skiing.
- George (10/5): Exceptional -
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