The Win Hotel Surabaya

Name: The Win Hotel Surabaya
Address: Jl. Embong Tanjung No. 46-48, Surabaya, id

Location: Jl. Embong Tanjung No. 46-48, Surabaya, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Modern Accommodation
Experience comfort and convenience at The Win Hotel Surabaya. Each room features an LED TV and a private bathroom with complimentary toiletries, ensuring a relaxing stay. Need an electric kettle or hairdryer? Just ask!

Convenient Location
Located near iconic landmarks like the Submarine Monument and Bambu Runcing Monument, our hotel is perfect for sightseeing. With Juanda International Airport just 13 km away, and Tunjungan Plaza Shopping Centre and Gubeng Railway Station nearby, exploring the city is a breeze.

Exceptional Service
Our 24-hour front desk is always ready to assist you, making your stay seamless and enjoyable. Book your stay at The Win Hotel Surabaya now for a memorable experience!

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Massage services
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Front desk (limited hours)
Free wired internet
Snack bar/deli
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Room

1 Queen Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
Basic Room, 1 King Bed

1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
BASIC SUPERIOR ROOM

This air-conditioned single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
UNIC Queen Room

This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
UNIC Twin

This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
BASIC TWIN ROOM

This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift

Guest Reviews

Ruban (10/5): - The setting. It was beautiful, peaceful. I like the woody cottage like concept. It felt like a good get-away from the city, while still being in the city. Bed was comfy. No outside noise. Staffs were accomodating and cheerful It was the best hotel stay I wanted to extend my stay, hence played with the booking.com app requesting for extension but i received no reply....so it was booking.com that i found not helpful at all and was not prompt with response. Perhaps improve on that? Wonder why was there such option for communication if, no one from your end going to respond? The hotel receptionist assisted eventually
Tri (10/5): -
ramadhan (9/5): -
Verra (8/5): -
Adam (7/5): Good -
Ben (4/5): - I appreciate the hotel is low cost compared to a European hotel, but it was not clean, especially the bathroom. There was no toilet paper, the shower was filthy with mould growing and the safe did not work. Very disappointing really.
ANNE (10/5): - Hotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait
Christopher (8/5): An excellent place quite close to the station - An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!
David (8/5): Best location and best money value - Facilities are ok, staff helpful, the location consider central city, easy to going anywhere Nothing particular
Maykel (8/5): Very good -
Hgharry24 (7/5): Good -
Hgharry24 (7/5): Good -
Maya (3/5): Poor -
Shane (7/5): Good location. Reasonable for the price. - The location is good, walkable distance from the train station. The staff were very helpful with us arranging transport to Malang as the trains were fully booked. Good sized room with small desk. Be aware the hotel bottom levels are still under construction. Reception is on the 3rd floor. There were banging noises during the night (not sure what they were).
Anna.pl (8/5): Quiet and comfortable - We chose this hotel because of its proximity to the railway station as we had to catch a train early morning. We enjoyed the fact that it was located in a quiet street and we could rest in the night. In spite of renovations the hotel was undergoing in that period our stay was comfortable. The room and bathroom were very clean and the staff was very helpful. I would definitely stay there again. The room could be bigger.
Benyamin (5/5): Passable -
Wabbit23 (7/5): Good - The location was superb. Close to shopping malls, cafés and to the main railway station which was only a 15-min walk. Upon arrival I realised that the hotel was under renovation. First I thought it was closed. The security lad said the entrance was through the garage and reception was on the 2nd floor. You could hear the maintenance work during late hours too.
Andrei (6/5): Good location - Good price and perfect location. Staff was always very kind! Stained towels and bed sheets, no hairdryer, lobby floor was in renovation so we had to access the hotel through the basement.
Meng-shun (10/5): - 商務飯店，整潔舒適，早餐適中，CP值高
Verified traveler (6/5): Good location, good price, a little tired - Hotel is a well located budget option. Rooms are a bit tired but have everything you need. Main gripe is that they don't include breakfast even though it is advertised as such
Tung (10/5): Ideal hotel - Very nice, friendly , helpful staff. Good breakie, centrally located, 5 min walk from the main railway station. Good, clean and comfortable hotel. Definitely would stay this hotel again
Verified traveler (6/5): Complete fasilities - Hotel provide complete fasilities in room. Near to train statiom and easy access
VERONIQUE (4/5): À éviter - Hotel récent bien placé près de la gare pour un stop à deux pas d'un centre commercial mais mal entretenu Chambre avec literie correct mais sale et une sale bain avec des odeurs de moisissure Petit déjeuner pas terrible Hotel à petit prix mais pas recommandable
Verified traveler (10/5): Close to train station - Very pleasant stay, very close to the train station.
Verified traveler (8/5): - Good aircon and very comfortable beds. Bathrooms were clean and good breakfast. Arranged transport from airport did not show up and it was costly to get a taxi.
Hon Nam (8/5): Clean, good location - Staff is friendly. Clean and bright room. Near train station.
Robert (6/5): Modernes Hotel - Haben eine Nacht in diesem Hotel verbracht. Zimmer sind in Ordnung und das Hotel macht einen guten Eindruck. In 10 Minuten ist man zu Fuß am Bahnhof.
Verified traveler (2/5): Dirty bathroom at The Win Hotel - I would not recommend this hotel. The bathroom is dirty, coffee stain over the bathroom door and toilet bowl. As we entered the room, we found no remote control for the air conditioner, and the bell boy help us to call the desk and said they will pass it to us later. But there are no one entertained us at all after that. They do not provide hair dryer inside the room. I tried to call the desk to borrow one, but they do not have. The front desk not well in English speaking, it's hard for us jus to ask for a help to get a cab from them, and they did not seems willing to help too.
andrianto (6/5): Budget hotel - Bersih dan nyaman, hanya utk variasi dan taste breakfast kurang
Verified traveler (10/5): A good place for a stopover - Exactly what you need if you're looking for somewhere comfortable and easy. Clean and very well managed we loved staying here. The breakfast alone is great! Really close to the train station so great for Mount Bromo or getting to Yogyakarta.
yoshiaki (8/5): 場所が良いですよ - シークレットプライスだけあってとてもコストパフォーマンスに優れています。場所もショッピングモールに近く便利です。これで朝食も付いていますから言うことなしです。最初二階の部屋に案内されたのですがシャワールームが臭かったので変更して欲しいとお願いしたら快く応じてくれ六階は全く問題なく快適に過ごせました。wifiもサクサクつながりました。
Verified traveler (10/5): Great for a stopover. - A very clean and comfortable hotel with a great buffet breakfast. Ideal for a stopover or a few day in the city.
deedee (10/5): Clean hotel - The hotel maintained its cleanness very good, all the staffs are well trained and super friendly and helpful.
Irwin (8/5): Baik - Bagus, tapi jendendela lantai 2 tidak bisa melihat apa2 karena tertutup donding