Mountain Heaven

Location: Kitalella, Ella, Ella, LK

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free WiFi
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Concierge service
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Free newspapers in lobby
• Snack bar/deli
• Free self parking
• Airport transportation - pickup (surcharge)

Rooms Available

• Deluxe Room, Mountain View, Mountainside

  1 Twin Bed

  200-sq-foot room, balcony with mountain views

  
  

  Layout - Separate sitting area

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water

  Bathroom - Private bathroom, free toiletries, and a shower

  Practical - Safe and desk; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Separate sitting area
  • Free cribs/infant beds

Guest Reviews

• שני (10/5): מושלם! - רוחן מאוד נחמד האוכל ממש טוב וטעים מלון ברמה גבוה יחס יוקרתי ומפנק כל בעיה קטנה נפתרה תוך כמה דק חדר ענק ומרווח והבריכה במלון כיפית ומפנקת נוף עוצר נשמה וצוות מדהים תודה על חוויה משגעת
• Vinamr (10/5): -
• Klavs (10/5): - Very friendly and helpful staff – from the reception team and waiters to the masseurs and everyone else. They were always ready to help in any situation. We were also very pleasantly surprised by the breakfast selection offered, and we are truly grateful for the farewell dinner provided as a gift. The pool and the view from the room were both 10/10. Maybe a little privacy at the balcony would be perfect. Some plants what coulf at least ensure some cover for the room
• Sandeep (10/5): The Pinnacle Ella was far better than the 5-Star properties we stayed elsewhere. Loved It! - There are some places which are more "Giving" than "Taking", means they offer you so much more than the money they charged. The Pinnacle Ella was exactly that. We truly loved our stay at this property. Ella is a beautiful place and this property magically brings the best of Ella in one place - Ella Rock, Little Adam's peak, the beautiful valley between the two hills, Kital Ella Waterfall, Train tracks... Staying here is a treat to the eyes! On a lighter note, once you stay here, all the cafes offering beautiful views kind of look pale in front of this place. Here's what we loved about this place: - The views from the room, dining place, reception area, swimming pool are mind-blowing!! - We stayed at the Junior Suite for 2 nights. The room was super spacious and very very clean and beds were super comfy. Bathroom was very big and spacious and very very clean. The seating in balcony was very comfortable and water proof cushions were provided so it was overall very well thought through for the weather. - All the hotel personnel were very friendly, well-informed, proactive to provide info about Ella and very pleasant to interact with. Whenever we called for any service, it was professionally and timely served. - The beautifully presented complementary fruit bowl was a lovely gesture and a lovely add-on. One of the many things that made us feel move giving than taking. :-) - Proximity from the happening Ella main street where all the lovely cafes, restaurants, shops are there. Overall, we loved our stay at The Pinnacle Ella and would highly recommend it for a memorable stay. We loved everything about The Pinnacle Ella but here are few things which others might want to know. - This place is situated at a height and if you are coming by a car then there is a steep drive up the hill to reach this place. If your car cannot do the climb then you may have to take the Tuk Tuk to reach this place. There is a comfortable alternate walking route to reach the hotel - you have to walk on the train tracks for 500 mtrs, followed by a very short (20-30 yards) steep ramp up/down. Can be easily done so we never felt any problem at all. - The breakfast served here is like a set breakfast and not an elaborate buffet spread to choose from. We found the portions large, food super tasty and it was complete - fruit juice, cut fruits, bread eggs (of your choice) & Sausages, coffee, desserts. And we could ask for refills too. So we were very happy. Because we stayed two nights, the chef was kind enough to make local dishes for breakfast on the second morning.
• Freddy (10/5): Amazing loved every minute will highly recommend the hotel - The view is amazing and staff are brilliant and it is so affordable The swimming pool is exceptional
• Christiaan (10/5): -
• couple2around (10/5): - Impressive view. Very big room and terrace. Great location.
• Neil (9/5): Best view ever! - Probably the best view I’ve had from a hotel room and a swimming pool! Just beautiful. Staff were really friendly and helpful, especially Keerthi, who looked after us the whole time we were there.
• Gregory (9/5): -
• Valeriia (10/5): -
• Ajay (9/5): Friendly staff. Clean room, excellent shower room - Location excellent The view
• Richard (8/5): We really enjoyed our two night stay here. - Amazing views out to Ella Rock and Little Adam’s Peak. Easy walk to Ella train station and town. Staff were great. So friendly and nothing was too much trouble. Special mention to Keerthi, Mithun and chef Rohan who were all exceptional. Nothing.
• Shulver (10/5): -
• Sarah (10/5): The best place we visited in Sri Lanka. - The best hotel we have ever stayed in. Views were exceptional and the food was absolutely spectacular. Better than any restaurant quality we had experienced. Staff were wonderful and the facilities were amazing. We would go back to Sri Lanka purely to come back to this hotel. Nothing. We wished we stayed longer.
• Adam (9/5): -
• cindy (10/5): - Great location, food and staff
• Hannah (9/5): Would recommend - Location, view and service.
• Ciavarella (10/5): -
• Manuel (10/5): Perfekt - Aussicht, Pool, Zimmer, Personal, Frühstück - alles auf 5 Sterne Niveau
• Marina (10/5): - Очень приятный стаф,очень стараются Поварам отдельное спасибо,очень вкусный завтрак и на ужин брали суп все очень вкусно Номер был огромный с прекрасным видом на водопад,горы и бассейн Массаж не понравился,не рекомендую(просто гладят)
• Anna (10/5): -
• Sofie Vendelbo (7/5): - Virkelig flot udsigt og rent og meget venligt personale Det virkede meget slidt og kunne blive rigtig godt hvis der blev gjort en del
• Gennaro (7/5): -
• Mehul (9/5): -
• Hannah (8/5): - super Hotel und richtig nettes und hilfsbereites Personal Der Pool konnte auch von externen Gästen benutzt werden, und da es nur wenige Liegen und Schirme gibt sind diese immer besetzt und man bekommt als Hotelgast selbst nur Plätze wenn man ganz in der früh hingeht :(
• Samantha (10/5): Perfect accommodation in Ella with a sensational view - We absolutely loved our stay at The Pinnacle! Thank you so much to the wonderful team there. Everybody has been amazing, and a special mention to Keerthi in the dining room. He made our dining and breakfast experiences an absolute delight with his warm friendliness and professionalism. We had some excellent conversations with him. Our room was exceptional. Incredibly clean, a very comfortable bed, and, wow, what a view! It was beautiful to wake up every morning and see the sunrise and hear all of nature waking up for the day! I will treasure these memories. Thank you also to Hamali for a wonderful massage in the spa. We adored Ella, and The Pinnacle, and very much hope to return one day. Thanks again to all of the amazing team!
• Adam Ashok (7/5): Incredible natural setting, but the hotel itself needs renovation. - The views are genuinely spectacular, surrounded by lush nature. The staff were attentive, kind, and always ready to help. The rooms feel dated and damp, and we experienced a noticeable issue with insects getting inside.
• Jurion (9/5): -
• Robert (9/5): A lovely hotel with an OUTSTANDING view - This was a gorgeous family room - lovely and spacious with two big beds. A stunning view. Bathroom large and overall a very comfortable stay. Nice and quiet up a hill away from Ella town. Would recommend. Everything was excellent. The only downside was a few monkeys outside which made the kids nervous, and also the rain so we didnt get to use the pool!
• Day (10/5): 10/10 would recommend and visit again! - Breathtaking views, exceptionally friendly and helpful staff, very clean and good facilities
• Daya (6/5): אחלה מלון, אבל חוקים נוקשים. - מלון יפה, נוף מטורף. החדרים גדולים מאוד. ארוחת הבוקר טובה. לא היו מים חמים במקלחת, קיבלנו על זה פיצוי של 20% הנחה. אחרי 21:30 אי אפשר להיות באזור המרכזי של המלון בגלל רעש. אז אי אפשר לשחק בשולחן סנוקר. הבריכה לא מחוממת, אנחנו נפלנו על מזג אוויר קר וגשום, אז לא היה אפשר להיכנס לבריכה.
• Nicola (10/5): - We had an excellent 3 night stay at The Pinnacle Ella and would highly recommend it. We were warmly greeted by Nethaki on arrival, who checked us in, she showed us around, and provided helpful information about the area and the hotel’s services. Sumidha kindly carried our bags to the room and made sure we were comfortably settled. Our room was amazing, with a beautiful view overlooking the Ella Rock. The room and bathroom were big and spacious, with complimentary toiletries and a fruit platter on arrival. Although the weather wasn’t sunny during our stay, it certainly didnt take away from the experience, the scenery from our balcony was still stunning and nice to sit out in the morning and early evening. Breakfast each morning was delicious and very generous, starting with a fresh fruit platter and toast with jam, followed by eggs, bacon, and sausage. Our waiter, Keerithi, was fantastic and provided an excellent service. We also enjoyed dinner at the hotel one evening, a five course meal, the food was lovely and again excellent service. We had an early morning tour one day and the kitchen prepared a packed lunch breakfast for us, which was greatly appreciated. The hotel location is ideal, close to the main strip and just a short walk along the train track, making it easy to explore Ella while still enjoying a peaceful and quiet stay. Despite the central location, we could not hear any traffic noise at all. Overall, this is an outstanding hotel with wonderful staff, great food, and stunning views. We would definitely stay here again and highly recommend it. However, guests should note that there is no lift and there are quite a few steps between levels. ( Apologises if I have misspelt any names)
• Swaranjit (10/5): Excellent stay in a beautiful hotel - The hotel had stunning views, staff were very friendly and welcoming, the rooms were very comfortable
• KEITH (10/5): Great hotel with amazing view and the most friendly and helpful staff. - Lovely very large room and bathroom. Beautiful view looking out to Ella Rock and Little Adam's Peak. The staff were so friendly and nothing was too much trouble. Breakfast was gorgeous. Nothing.
• Tanja (10/5): Kan 100% anbefale dette sted. God valuta. Kavidu - han var så skøn og hjælpsom - Alt!!! Personalet var skønt og hjælpsomt. Udsigten var vidunderlig. Maden skøn. Værelset var fantastisk og super rent. Dejlig pool, lidt kold men temperaturen var også kun 20-22 grader. Intet! Alt var perfekt
• clive (9/5): -
• Georgina (9/5): Goog value, outstanding view, attentive service especially in the restaurant and great pool with view - outstanding view especially sunrise through the mountains disinfectant smell in the bathroom. better off to burn incense
• Malebogo (10/5): Fantastic, the hotel is nicely placed in a hill - Views from the hotel Property is of good quality but it has to be improved
• Sooriyaaratchi (9/5): -
• Mohammed (5/5): المدخل مزعج لا يصلح لكبار السن . - الإطلالة . الكثير من السلالم بشكل مزعج جدا ، المدخل مزعج و السواق لم يستطيع إنزالنا عند الفندق و حمل الحقائب صعب .
• bhargava (10/5): Excllent experience - Amazing views Pool could have been heated
• Thomas Cort (10/5): 1st class stay and scenic experince ! - Simply outstanding 2-days stay at this beautifully located hotel with an amazing scenery, infinity-pool view, high quality rooms with big balcony overlooking the mountains (incl Little Adam’s Peak etc). If you have the chance to book this hotel, don’t hesitate ! N/A
• Dimity (10/5): An amazing view from a comfortable hotel. - The view is amazing with Ella Gap right in front of you, on a clear day I am sure you would see to the sea. A comfortable boutique style hotel above Ella town which is a short tuk tuk ride away, you wont be walking up the hill! Or, a short walk to the town along the railway tracks & waterfall the other direction. BEWARE of trains the whole time and, if raining leeches on your shoes and legs. The trains are dangerous & if caught on the bridge it is a close encounter with death, you will see your life go before your eyes. The leeches aren't dangerous but make a 'bloody' mess. The food at the hotel was delicious and the view is there the whole meal. Or, enjoy the view from the infinity pool. The room & bathroom very spacious & modern. TIP: At night when lights are on in your room close the curtains. The cheeky moths are attracted to the light & can sneak in through the seals around the balcony doors. If you forget, the staff were happy to come with a vacuum when asked as the moths don't live long inside & litter the floor. All added to the Sri Lankan experience
• Salma (10/5): -
• Alec (10/5): I booked this hotel last minute and it was absolutely worth it! The staff were very courteous and accommodating to this - The view, the breakfast, the pool, and the hospitality N/a
• Eirin (9/5): What a place to watch the sun rise! - The hotel view was fabulous, and the staff did an excellent job. They provided great service and guide tips, and helped with anything we needed. Excellent location for hiking in the mountains around Ella. Large rooms with very comfortable beds. We liked everything! If I was to say anything, with the place being so magical, it could have been made a bit more «cozy» with more plants and furnitures in outside areas. Give it all a lounge feeling. But that is the only thing - we loved it 🙂
• Christine (10/5): A great stay - Stunning views, comfortable and very clean rooms and staff that go out of their way to be helpful. . Nothing
• Lesley (10/5): Breathtaking Views - Everything Nothing to dislike
• Birgitte (8/5): - Helt fantastisk beliggenhed med den smukkeste udsigt. Nemt at gå til byen. Der kunne med fordel opgraderes på kaffe kvaliteten og morgenmaden.
• Jodie (8/5): - Staff were lovely, views were amazing location was a little tricky with the road for our transport van, however once there you can walk the train track to town.
• Anders (7/5): - Fin beliggenhet med fantastisk utsikt! Store og fine rom
• Caroline (8/5): Fabulous stay with the best view ever! - The Pinnacle Ella was a lovely hotel. We only stayed one night but had a Junior Suite Room for 4 adults and it was huge. The balcony was large and the view is amazing. Waterfalls, Ella Rock and Little Adams Peak. The view means the hotel is at the top of a hill but you can easily catch a tuktuk if you don’t want to walk. Breakfast was good. You are given a fruit platter with yoghurt, tea/coffee, juice, basket of toast and rolls and eggs how you like them cooked with bacon and chicken sausage. There is also cake and string hoppas. The pool was chilly but that is actually quite refreshing as it was hot during our stay. The pool also has the benefit of the amazing view. Large bottles of water were provided daily for each guest. It was all good.
• Светлана (9/5): - Вид на гори Він просто чудовий За таким видом, то варто тільки сюди
• Malene (10/5): -
• Sheetal (9/5): - The view is UNPARALLELED AND EXCEPTIONAL.. book this hotel!!!! Rooms are large and clean Pool is lovely Staff are super friendly We got a free upgrade to the panorma suite and it was AMAZING! Food was 4 star rather than 5 however this does not affect the experience and stay.
• nadarajan (8/5): - The view from our room was sublime. Hotel has the best view of Ella Gap and Ella Rock. Nothing at all really
• Salahfahmy (7/5): Decent stay in Ella with spectacular views - The view was really special and unique to it's location overlooking Ella's rock, and Ravana waterfalls. The room was quite spacious. Breakfast was decent. Staff were very nice and friendly. Hotel Rooms and interiors are a bit outdated. Bedding wasn't very comfortable. Plus it's bit of steep road up there but that's the price you pay for the spectacular view. Price was very high relative to other similar hotels.
• Ellinore (7/5): Stunning view and huge rooms - THE VIEW WAS INCREDIBLE hard to find
• Elizabeth (10/5): Nothing short of spectacular. - When you first arrive, the view takes your breath away! Never gets boring either!! Wonderful hotel, staff very attentive and helpful. This is not a negative, but as it is built onto the side of a mountain, there are lots of stairs as a result. Saw lots of reviews complaining about this. The food was wonderful (breakfast and dinner). Tuk-tuks happy to take you up and down the hill and reception will call them for you. We walked it a few times though too. Nothing!
• Renee (9/5): Magical views, kind staff - Super lovely staff, great views, great breakfast.
• Alphonso (10/5): Great accommodation - We had a great time staying at the Pinnacle Ella it was so close to the main strip in Ella and site seeing areas like nine arche bridge, little Adams peak and flying ravana. They provided great hospitality and the staff were so kind . The hotel also has an amazing poolside view.
• Devika (7/5): Lovely staff very attentive to guests and beautiful scenery from your room - Property and the staff was nice but the location and the amount of steps you have to climb in the hotel was very inconvenient The hill you have to climb and the steps in the hotel
• D (9/5): Excellent - thoroughly recommend - Fantastic location and staff outstanding. Unbelievable views
• Bharti (10/5): Luxurious stay facing Ella rock - Location Nothing
• Ingrid (10/5): Geweldig uitzicht en zeer attent en vriendelijk personeel. - We hebben hier ontzettend genoten van ons verblijf. Het uitzicht is fenomenaal, net als op de foto’s. Het zwembad wordt goed onderhouden en de kamer was heel ruim en brandschoon. Het ontbijt was goed. Het beste vonden we de vriendelijkheid en behulpzaamheid van het personeel. Iedereen was super attent en persoonlijk. De gastvrouw is geïnteresseerd en staat net als de rest van het personeel altijd voor je klaar. Ook het keukenpersoneel verdient een compliment. Het hotel is goed te bereiken met een tuktuk en als je goed ter been bent kan het ook lopend. We raden iedereen aan om hier te verblijven. Niets.
• Hegenberger (8/5): Pool mit toller Aussicht - Uns hat der Pool mit der wunderschönen Aussicht besonders gut gefallen – dort konnte man richtig entspannen. Das Personal war sehr freundlich und hilfsbereit. Außerdem haben wir uns sehr über das kostenlose Upgrade auf ein größeres Zimmer gefreut. Insgesamt war der Aufenthalt wirklich angenehm und wir haben uns sehr wohlgefühlt. Das Hotel liegt ziemlich weit außerhalb, sodass man ein gutes Stück in die Stadt laufen oder ein Taxi/Tuktuk nehmen muss – die tolle Aussicht erklärt das aber natürlich ein Stück weit. Der Aufenthalt war insgesamt auch etwas teurer.
• Bram (10/5): Geweldig! - Alles! De medewerkers, het uitzicht, infinity pool, ontbijt! Alles was goed. Er stond savonds zelfs een verassing voor ons klaar op de kamer in de vorm van een fruitschaal!
• Saqueb (10/5): -
• Marlene (9/5): Beautiful place on Earth with breathtaking Panorama view. - ⭐ Rating: 9 out of 10 We stayed at this hotel for three nights and were absolutely delighted with our experience! From the moment we arrived, we felt completely welcome — the staff were extremely friendly, attentive, and always eager to help. 🌄 Location & View The view is nothing short of breathtaking — whether from the terrace, the pool, or directly from our room, it was absolutely stunning. We could have sat there for hours every single day just taking it all in. Truly one of the highlights of our stay! 🍴 Food & Service The food was delicious, especially the dinner we had one evening at the restaurant. Everything was fresh, beautifully presented, and full of flavor. The service was consistently friendly and professional, and we always felt very well looked after. 🛏️ Rooms & Cleanliness The rooms are beautifully designed, very clean, and HUGE. You can tell that a lot of thought went into creating a space that feels both comfortable and stylish. 💬 Management & Team The hotel has recently welcomed a new manager, Suranga, who has only been there for a few days — and we have to say, he’s truly exceptional. Suranga is warm, genuinely caring, and clearly passionate about what he does. You can already feel his positive energy throughout the team, and we’re sure he’ll take the hotel to an even higher level. 🌇 Suggestions for Improvement If there’s one area with a bit more potential, it would be the restaurant terrace. The front section could be turned into a more inviting lounge area where guests can relax and enjoy the sunset with a drink in hand. It would be wonderful to see things like a “Drink of the Day” promotion or small touches that encourage guests to linger and unwind. Adding sun sails or offering special events — like yoga sessions at sunset or an acoustic guitar evening — would make the space even more magical. 🌟 Overall Impression All in all, this is a fantastic hotel that we would absolutely recommend.
• MadDuff (10/5): Best views great air con - The staff was really attentive and helpful. The view from this place is just exceptional, making this location probably the best to see into the valley. The pool area and balconies are great for when you want to relax. We were upgraded to better rooms free of charge and had a lovely dinner included. Breakfast was very tasty. Would recommend this place for any couples or groups. I normally struggle with air con at night but the air con in the room had a good quiet setting making it very comfortable to sleep at night.
• Laetitia (10/5): Reposant entouré d un personnel bienveillant! - L accueil très sympathique du nouveau manager Sanu!!! La vue, la propreté, la gentillesse du personnel, la simplicité
• Ann-Christin (9/5): Es war ein sehr schöner Aufenthalt und das Personal hat alles getan, um jeden Wunsch zu erfüllen. - Der Pool sowie der Ausblick in die Berge waren sehr schön. Zum Frühstück wurden alle unsere individuellen Wünsche erfüllt. Die Zufahrt zum Hotel ist nicht zu unterschätzen. Wenn man selber mit Tuktuk unterwegs ist, stellt es eine kleine Herausforderung dar.
• Bulani (10/5): Amazing Views and Great Vibes! - I stayed at this hotel with my friends, and we all had an unforgettable time. The highlight was definitely the view, a clear uninterrupted look at the Ella Gap and Ravana Falls. It was honestly breathtaking! I could’ve sat on the terrace for hours just taking it all in. The general atmosphere was relaxed and welcoming, and the staff were really nice. I went with a group of my girlfriends, and we felt totally safe the entire time. A special shoutout to Keerthi, the bartender, who made some amazing drinks! We loved our stay and would 100% go back. If you're ever in Ella, this place is totally worth it.
• Gyöngyvér (10/5): Lélegzetelállító panoráma, egy csodás helyen Ella felett. - Gyönyörű kilátás, bőséges, nagyon finom reggeli, kedves személyzet. Nem volt ilyen
• Cecile (8/5): -
• Sian (10/5): Best view ever!! - The view was absolutely spectacular! Definitely the best view I have ever seen from my hotel room. The staff were lovely especially Keerthi who could not do enough for us. It was low season when we went so we also had the pool to ourselves which was incredible! The breakfast was very generous with lots to choose from and lots of new things to try. Tuk Tuk or a car is needed to get to the hotel especially when you have luggage. You can walk into the main town and back but it is quite a walk and is dark at night time.
• Christy (9/5): Amazing stay. - The hotel is exactly as pictured with panoramic views spanning between little Adam’s peak and Ella rock, a really beautiful spot. The rooms are laid out with a full glass wall to enable you to fully appreciate the view. Hotel was very clean, staff were working around the clock to keep it that way- which I am sure is challenging given the rain and the dirt road leading up to the property. Breakfast was very good and plentiful. Staff were all very friendly and helpful. The pool was cold. We went for an evening swim to watch the sunset but got out after a couple of minutes. This is a minor thing but the only thing that could have made it better.
• Milan (10/5): Amazing stay - I had a great experience at The Pinnacle Ella. The view from the property is absolutely breathtaking, one of the highlights of my stay. The room was clean, comfortable, and well-maintained. I also had lunch at the hotel, and really enjoyed the food. I had read some reviews mentioning issues with the Wi-Fi, but during my stay, it worked perfectly fine. Overall, a relaxing and enjoyable stay. I’d definitely recommend this place to anyone visiting Ella.
• Matthew (10/5): Absolutely fantastic - Amazing views, modern fittings, spacious rooms and bathroom and great staff . Welcome was leisurely rather than hurried and Keerthi who served us t dining was just great. Attentive and just the right amount of interactiveness and polite and very calm manners. Loved the views both from room and dining area. Food was authentic and tasty. The room had an antiseptic odour which was a bit too strong. Recommend toning down or using another cleaning fluid .
• Benthe (10/5): Geweldig! - Ten eerste: het uitzicht wat je vanaf de kamer hebt is echt onbeschrijflijk mooi. Het personeel is hartstikke behulpzaam, alles wordt meteen geregeld. Ook het ontbijt was erg lekker en uitgebreid. De kamer was schoon, ruim, het bed lag heerlijk en het was heerlijk om op het grote balkon te zitten met het prachtige uitzicht. De locatie is op 10 minuutjes lopen van het centrum van Ella. geen minpunten.
• Carmen (10/5): Una experiencia maravillosa - El hotel tiene unas vistas increibles a las montañas con una piscina fantastica. El trayecto al centro son 5 minutos en tuktuk con un coste aproximado de 500 rp (1.40€ aprox). El desayuno es espectacular con fruta, dulce, salado, zumo etc La gente del hotel es muy amable y son todo atenciones Nada. Todo me pareció increíble
• Majdi (7/5): - Swimming pool. No elevator, not good location.
• Sarah-Ann (10/5): Rund um toll & freundliche Mitarbeiter - Wir waren hier rundum sehr zufrieden. Die Mitarbeiter sind alles unfassbar freundlich. Ganz besonderen Dank geht an Keerthi. Er hat uns gefühlt jeden Wunsch von den Augen abgelesen & sogar extra Lunch Pakete vorbereitet, als wir Tagestrips unternommen haben. Wir können das Hotel zu 100% weiterempfehlen.
• Gerbrand (10/5): -
• Maqbool Asker (10/5): Breathtaking views, amazing rooms, highly recommended, but dining experience was a let down - Breathtaking views from our incredibly spacious and elegant room. It's aptly named Pinnacle, as we were on the top of the mountain. The staff were super, especially Buddika and Nethaki at reception and Kavid in the restaurant. The infinity pool was a delight enhancing our enjoyment of the grand view!! The occasional arrival of monkeys from the adjacent forest, took the guests by surprise, but they weren’t aggressive; if anything, they added to our experience. Would highly recommend this hotel to stay, but think twice about dining there (see below). The only downside was the expensive restaurant and the lack of good dishes. The chef was ok with Sri Lankan dishes, but isn't trained in international cuisine (we tried their Thai and European dishes). Either need to remove international dishes from the menu, or train the chef in these cuisines.
• Ian (9/5): - The view
• Roseanna (10/5): An incredible stay at the pinnacle, we will be back! - Such an incredible hotel with the most amazing views. The staff were so lovely and the breakfast was delicious! Would 100% stay here again! Couldn’t fault this hotel!
• Chetan (10/5): Excellent - Fantastic place to stay and superb hospitality. The breakfast was great with an absolutely beautiful view! The room was huge and the balcony was exceptional! Its a bit out the way, so after dark if you fancy walking the railroad track to get back or walking up a hill is a bit of a mission. However if you want quietness this it's worth it.
• Sungwoo (10/5): -
• ADRIANA (4/5): Stosunek jakości do ceny to nieporozumienie. - Zachwycający widok. Hotel stary, jeśli odnowiony to tylko prowizorycznie. W całym hotelu okropny zapach stęchlizny. Przez cały pobyt trzymaliśmy wszystkie rzeczy w zamkniętych walizkach . Im niższa kondygnacja tym zapach gorszy. Śniadane podawane do stolika,codziennie to samo( omlet, góra chleba, mikro ilość dżem i jogurtu, naleśnik, po 4 plastry owoców). Ekspres do kawy nie działał przez cały pobyt. Rezerwacja na 2 pokoje, w jednym było mrowisko. Personel po zwróceniu uwagi bardzo pomocny, od razu zmieniono pokój. Hotel absolutnie nie nadaje się dla osób z problemami z poruszaniem się: wszędzie strome, wąskie schody. Hotel zmienił niedawno nazwę ( wcześniejsza to 3* The Mountain Heavens) i pod tą nazwą warto przeczytać opinie gości- podzielamy wiele z nich, niestety tych negatywnych. Stosunek jakości do ceny jest fatalny.
• luca (8/5): Posizione e vista eccellenti ! - La struttura dell'hotel è assolutamente meravigliosa, essendo costruito sul fianco della montagna permette di godere a pieno della vista spettacolare. La piscina a sfioro è un grandissimo punto a favore. La camera è ampia, ben pulita e con un bagno che se si aprono le finestre permette di fare la doccia con vista :) Lo staff molto gentile e il servizio ristorante molto buono a cena, con offerte sia occidentali che tipiche sri lankesi. Le camere della parte più vecchia dell'hotel si trovano lungo una stretta scalinata che porta alla piscina, e le camere mostrano un po' i segni del tempo sia in manutenzione che in arredamento.
• Adam (3/5): Excellent view however lacks in every other area. Certainly not worth the price. - The location and view is fantastic but lacks in every other area The place seemed very badly managed. Strange smell in the rooms which is heavily covered by air freshener when house keeping visit likely due to plumbing issues. Staff in the bar just mill about on their phones and have no idea how to make the drinks in the menu or have the ingredients required. The whole place just isn’t particularly friendly towards guests.. The view and pool are great everything else is pretty bad tho. Similar price to everywhere we stayed in Sri Lanka but not even close to being in the same league.
• Luis (6/5): - Impresionantes vistas. El tamaño de la habitación. Difícil acceso y ubicación. Desayuno escaso( no era buffet). El agua de la piscina no estaba muy limpia. No había amenities en el baño ni jabón en la ducha. No había ascensor.
• Jérémy (7/5): Comfortable, best view and need some improvements - The view was the best part of our trip to the Pinnacle Ella, the room is quite big, comfortable and clean. It gives you the feeling that it was renovated quickly and at a low price, balcony is super with the view but there is only 3 chairs and 1 table for lots of space. It deserves some decoration, same for the common area which were very empty. Restaurant is expensive, we recommend a good one named Cafe C Ella handled by local guys. We asked for a taxi and they’ve found one but our guide provides another one for twice cheaper… there is some stuff to improve the location deserves it. We still had a nice stay.
• Rebecca (3/5): Other than the view and staff, it was an extremely underwhelming stay! - The view was spectacular! However you can pay to swim here and enjoy the views for approx $5 USD Extremely overpriced. We were upgraded to a premium room which was appreciated but I would have hated to see how much worse our deluxe room would have been. The bathroom had mould, the toilet seat was broken and the shower head was leaking into the wall. The worst part was the smell of the water - I wasn’t even game to use the boiled water from the kettle to wash my toothbrush!
• Timur (3/5): - Location Staff
• Agnieszka (8/5): Ze względu na położenie hotelu, warto odwiedzić to miejsce :) -
• Elena (10/5): Vistas increíbles - La habitación era muy grande y cómoda, pero, sin duda, la mejor parte era la terraza con las maravillosas vistas que tenía a los dos picos Adam. La piscina también tenía muy buenas vistas y al no tener demasiadas tumbonas, era cómoda porque no se masificaba.
• MARC (10/5): - Havre de paix Magnifique
• Tazio (8/5): -

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