Hotel Royal Palace
Location: 6ta Avenida 12-66, Zona 1, Guatemala City, 1001, Guatemala City, GT
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover a hidden gem in the heart of Guatemala City at Hotel Royal Palace, where comfort meets convenience.
Unmatched Amenities
Enjoy an array of amenities including complimentary wireless internet and laundry facilities to make your stay effortless. Our friendly 24-hour front desk is always ready to assist with any needs.
Dining Delights
Savor delectable international cuisine at Los Helechos restaurant, followed by a relaxing drink at our cozy bar/lounge. Room service is available for those who prefer to unwind in the comfort of their room.
Spacious Accommodations
Retreat to one of our 71 inviting guestrooms featuring private balconies or patios, perfect for morning coffee. Enjoy modern entertainment with cable programming and rejuvenating rainfall showers in the elegant bathrooms.
Experience the perfect blend of relaxation and exploration. Book your stay at Hotel Royal Palace today!
Important Information
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Free WiFi
- 24-hour front desk
- Wheelchair accessible
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Meeting rooms
- Smoke-free property
- Wedding services
- Free self parking
- Airport transportation - pickup (surcharge)
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Superior Twin Room
2 Large Twin Beds
Features a private balcony/patio
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Standard Twin Room
2 Double Beds
203-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Superior Economy
2 Double Beds
209-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Standard Economy Room
1 Double Bed
203-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Standard Single Room
1 Twin Bed
209-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Superior Double Room
1 Queen Bed
172-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Standard Triple Room
1 Double Bed and 2 Twin Beds
203-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Superior Triple Room
2 Double Beds and 1 Twin Bed
236-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Superior Suite, 1 King Bed
1 King Bed
306-sq-foot room with a balcony/patio
Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Suite, 1 King Bed
1 King Bed
306-sq-foot room with a balcony/patio
Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
-
Standard Double Room, 1 Queen Bed
1 Queen Bed
204-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
Guest Reviews
- Sandra I (10/5): - Good
- DANIEL (4/5): - Very poor location
- Mariluz (10/5): - Nice location!
- Shirley Zulema (4/5): - Las camas estaba horribles hasta los alambres de la cama se podían sentir no tiene aire acondicionado para el precio es muy horrible
- luis (10/5): - The hotel is well located there is a lot of stores and restaurants with in a walking distance.
- Rolando vasquez (10/5): - Amazing
- Rosa (10/5): - Great location! Walkable to shopping, restaurants to Catholic church, National Palace, museums and Metropolitan Cathedral Church. Also close to Elektra store in case you need to exchange money. Close to airport about 25 minutes depending traffic. The staff was very nice, thanks Heidi and Evone.
- Daniel (8/5): - This a real through back about 100 years and maintained well but I like to support these historic hotels. If you want to be in the centro which you may not, this is the place.
- Michael (6/5): - Hotel war ok. Ist mit 3 Sternen bewertet. Mehr ist dann nicht zu erwarten. Gebäude etwas in die Jahre gekommen. Warmwasser hat sehr lange gedauert bis es warm war. Kein Safe Box im Zimmer.
- Ana (10/5): - I enjoyed pretty much my stay. It was clean and well maintained. It only needs some bars to hold in the shower and in the toilet. The toilet is low
- Ezequiel (10/5): - Good
- gilmar (6/5): - NO AIR CONDITIONER!! was the down I could not sleep because it was too hot! and nobody in the whole hotel knew about a taxy or any other transportation to go to the bus terminal I have to go outside and catch a street taxy that was very unsafe!!
- Carlos (6/5): - Poor customer service at reception
- Fernando (8/5): - Hotel histórico, la limpieza está bien, colchones normales, personal amable
- Jessica (6/5): - The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.
- Jorge (8/5): - The location is very good, to go shopping , restaurants, and go to see the downtown
- Jeffrey (10/5): - Great central location in Zone 1. Able to walk every where and felt very safe.
- Roberto (8/5): - La estadía en el hotel fue muy buena.
- Malcolm (8/5): Close to historic center, no breakfast, - For the price, it would be nice if they included breakfast in the price. Our corner room was a bit Noisy due to traffic noise.
- Ronaldo (10/5): - Nice in clean place
- Margarita (10/5): - A pesar de ser un hotel muy antiguo tiene todos los adelantos modernos, el personal muy amigable, el restaurante con muy rica comida
- Søren (10/5): Super godt - Det er ikke første gang vi er I Guatemala. Hotellet er super god service god beliggenhed man føler sig hjemme der. Vi kommer igen
- Jennifer (8/5): - Great location very centric. The rooms were big, clean and comfortable. Only problem was no hot water.
- marvin (10/5): - It's comvinience when dinning and a lot shops, I like it
- Erick (8/5): - I think the staff need to ve trained to offer acuerete informaron un terms of places to visita, maps, directions. I spend half a Day los by fallowing information. In terms of tours, maps,, places to visit and restaurant they dont have no clue. Is not like other countries that are prepare to receive tourists
- Jordan (4/5): - I can't say enough about how great the staff here was. They were lovely, kind, and helpful. However, anyone staying here must be aware of one huge issue. The property is located near a busy pedestrian and auto intersection, and is extremely noisy from 6:00 AM to 10:00 PM. Drivers laying into their horns, motorcycles revving, and street vendors shouting on megaphones all day long. This is not a place for peace and quite. Also the nearby church (Iglesia San Francisco) participates in the Guatemalan tradition of bombas, or fireworks for over three hours as a call to prayer. It was ear-shatteringly and heart-stoppingly cacophonous. I, unfortunately, would never want to stay here again.
- Francisco Isidro Chiroque (8/5): - I like the location. Staff is very good.
- Adilia (10/5): - Great place to stay
- MIGUEL (6/5): Wheels on my bed😆😆 - 😁 all the beds are on wheels, you try to lay down and they move. Also walls are thin and street noice and music starts early. Get a room inside the building and at the top
- Elmer (10/5): - Great location and awesome service.
- Philip (10/5): - HRP is well managed and clean. The staff is always cordial and helpful. The restaurant is good. The bar can get rowdy and too loud, but the rooms are upstairs and mostly very quiet. This is a classic place with staying power. It has an old world charm. I have been coming here for 13 years and I will plan to return regularly. Gracias!
- Jason (10/5): - Amazing location minutes from the cathedral and the palace of culture.
- JORGE R (10/5): - I’m so happy with customer service very professional The property good location and very clean
- JUAN (10/5): - Excelente ubicación
- Verified traveler (8/5): - Thank you
- Larry (10/5): Zone one rocks - I enjoyed the beautiful room, the location of the hotel and the warm and friendly staff!
- Ronaldo (8/5): Exelente service. - Very clean , and friendly service
- Edvin (2/5): - Mal servicio en recepción, llegué a las 10:00 pm y la habitación no estaba lista. La red de wifi fatal sin funcionalidad, el personal de seguridad y mantenimiento fue mil veces más atento que el de recepción. Jamás lo recomendaría a un amigo o familiar para que no pasen por la mala experiencia que yo pasé.
- Vanessa (6/5): - El hotel esta muy bien ubicado pero el lobby tiene un olor raro, y la persona que cuida la puerta despues de las 10 de la noche no es muy amable . tampoco me gustó que laa visitas no pueden subir a la habitación.
- Verified traveler (8/5): - Good old downtown location. Lots to do, see and eat!
- J&K (8/5): - Nice old zone of the city. Lot’s of choices for food. The street is a walkway and busy at times.
- AbnerR (6/5): - I Liked the service and staff, the location is Awesome. I disliked: not all rooms have A/C they charge more if you Want A/C The beds are not Confortable to my standards, and they move easly, Guatemala has a thing against A/C everywhere you go (except For a couple of Malls) you won't find a descent Ventilation system that is probably why this Hotel charges extra For A/C ...Yes A/C is a must to me.
- Ronaldo (10/5): Wonderful and peaceful place! - Was good nicely and clean place
- DAGMAR (6/5): More guest service needed! - Had to pay extra to change rooms do to a lot of road noise because the windows would not close proberly .
- John (8/5): If you like old downtown - NO A/C would have been tough in hot weather. Good for us it was on the cool side. It's a classic old downtown hotel that has tried to keep up.
- Verified traveler (10/5): - Location, bar. Excellent service and food, American breaks fast delicious
- Mitch (6/5): - The free shuttle service from the airport was comforting, and well welcomed. However, apparently the the driver has Saturday’s off though and we were not made aware of this until the Friday before we left. The rooms were clean, and well maintained.. the location was great for walking. Very safe. A free continental breakfast was a pleasant start to each day. My only complaint was excessive road noise from the non pedestrian side of the hotel as cars honk their horns driving through the intersection.. everyone honks their horn. By the third night I was adjusted to this though and it barely bothered me. I would recommend requesting rooms away from this side of the hotel.
- Siolesio (8/5): - The hotel is located right in front of the pedestrian street.
- Heather (10/5): - Nice city location, good amenities, great central location.
- James S (8/5): Give this hotel a try - Fine old hotel in the historic centre of the Guatemalan capital. The area has a bad reputation, but I always prefer to stay in the centre. Good restaurant and bar, and lots of alternatives nearby. A worthy rival to the Pan American (just a few blocks away).
- Verified traveler (10/5): - Staff was very obliging and helpful. Great centrally located, reasonably priced, comfortable hotel in Zone 1. Perfect mix of modern facilities and service, but with a touch of historic charm. Bar and restaurant on site.
- Heather (8/5): Nice location, beautiful hotel - Nice hotel in lovely central location. Free continental breakfast not much to speak of (2 pieces of toast and fruit), but restaurant offered other breakfast items for purchase. One sticking point is that the free breakfast is only offered to 2 members of the room. We had to pay for breakfast for the 2 kids even though they were listed on the reservation.
- Dave (10/5): Excellent hotel, excellent location - Best hotel the Historic Zone. Nice facilities, nice reataurant, nice rooms, friendly staff, great location, right in the heart of the Historic Zone (Zona 1) Highly recommended!
- Anthony (2/5): - well well I called you guys and you arranged everything supposedly they never pick me up from the airport the breakfast was 3 pieces a little fruit and one hard piece of bread that's about all I got to say about the place
- Verified traveler (10/5): - A great hotel at the very historic center of the city. Very good breakfast and excelent design. The bed was a little bit loose, but you can have a nice rest.
- Gioconda (6/5): - Perfect costumer service, prices and cleaning, will it perfect if they have coffee machine in the room
- Lubo (10/5): Great hotel! - Very nice hotel in a restored heritage building near the Central Plaza. Our room was clean and spacious with luxurious finishes and two little balconies. Delicious breakfast included.
- Angelica (10/5): Nice hotel - Nice hotel, very clean, but very loud. Very near from the center.
- Verified traveler (10/5): Pretty Nice place. - Really amazing place to stay. We reserved 2 night in a triple room, it was kind of small but it wasnt uncomfortable or tight at all, we all had our space perfectly, and the bathroom was so big that i loved it. also really cheap for the quality that gives, and the free breackfast was just amazing! Absolutely coming back again :)
- Gillian (8/5): - Nice hotel. Room was a bit noisy as it looked over main street but well kept. Not much English at front desk. Good breakfast.
- frank (2/5): Desapointing - This was my fourth time in that hotel but sense last time it has changed alot. Went to check out at lobby and finding out I was one and half our late for check out .didn't get a call on my phone or nothing. Than I was charged for half the the price of staying . And they charged their price and not the on line prices. .end up paying twice as much as if I was in a better quality hotel. The water presur and cold water was bad . The beds the legs were braking off had to do a little work in fixing . Not person available to bring luggage to the room..called the hotel the driver had gone home to pick up personal from hotel Not a very friendly staff at hotel.. Will not recommend to vicit and I will never go there if I can help it.
- John (8/5): Stay at Hotel Royal Palace - The hotel was well positioned in Zone 1 Central Guatemala City. Rooms were clean, good breakfast. I would recommend and I would make a return stay.
- William (8/5): City centre good location - Colonial style hotel in historic zone - excellent location. Staff very friendly however the big drawback is that very few (only 3 in the 5 days we stayed there) could speak very basic English. If the hotel wants international visitors, this must be addressed.
- Verified traveler (6/5): - Safe hotel in Guatemala city, expensive drinks in downstairs bar and passable food in restaurant. Initially refused to believe we had pre paid at check in, if you pre pay make sure to print out a receipt before you check in. Also had trouble using US$ bills with the minutest of 'nicks' and not in perfect as new condition.
- NHON (10/5): Very good hotel in downtown Guatemala City - The hotel is located in a central location with nearby shops, restaurants and tourist attractions. The hotel staff is very nice and helpful. I definitely would come back to this hotel.
- GB (2/5): Foul smelling restrooms - Do not stay in the 3rd floor. They have a function room there and the party music there will keep you awake the whole night. Add to that the foul smelling restroom in our room. My friend almost got mugged too when he was walking to bus station from this hotel. The location is great though because it's near the main plaza. Lots of things happening on the street infront of it every weekend.
- bella (10/5): - It was nice and comfort
- Dave (10/5): Best value in Guatemala City - Love this hotel! I stay here every time I go to Guatemala City. Safe, secure, clean, reasonably priced, and conveniently located right in the heart of the Historic District, blocks from the National Palace, right in the middle of the best pedestrian walking area of the city. There are plenty of things to do, see, and eat within walking distance of the hotel. Good Wi-Fi. Walking distance to the Litegua bus terminal, which has buses every hour to all points East, all the way to Puerto Barrios, on the Caribbean Sea.
- Verified traveler (8/5): Nice comfortable hotel - Nice comfortable hotel in a very prominent position, to get to most sights.
- Nebraf (6/5): Venerable hotel near city center - The good: They provide transportation to the airport The staff is very friendly and eager to help Included breakfast is very good My room was large with plenty of closet space Tha challenges The hotel is old and it shows its age My shower head did not have pressure The carpet was old and dirty
- Christopher (10/5): Great stay - Spent it in the hotel most of the time. So over all excellent
- Verified traveler (6/5): - The hotel was basically OK. I only stayed overnight while waiting for my flight out of Guatemala City. But it isn't in the best part of town. While I did go to the church across the street and walked to the post office, I didn't feel safe. There were plenty of police and armed security guards around, but that's the problem. Why all this firepower? I am a single woman, traveling alone.
- luis (10/5): Nice place yo stay - Iam so glad that I spent ours vacations on this hotel everybody were so nice good and great customer service I will recomend it this place yo stay everything its very close to reach any place. Also I would like to thanks to the personal of the restaurant thank you so much for everything that you did to made us feel very confortable thank you to Wendy and kayla for been such a wonderful persons.
- camilla (10/5): Great - Great value hotel. Right in a safe central part of the city. Thousands of people outside but you would never know it. Walking distance to bus stations and the Central Park. Good breakfast included. Nice helpful staff.
- Frank (8/5): A ROYAL VISIT - I enjoyed my stay because your secretary was very efficient and ready to change my room because the televetion was not function properly. The doorman was very helpful and thanks to your secretary for everything. Grazie Franco Corsaro
- Martita (8/5): nice hotel close to shopping centers. - It was okay, the only problem was that we had such a hard time getting in touch with the hotel to make sure they will pick us up from the airport, we had to pay a taxi to get to the hotel. WE WERE VERY UPSET ABOUT IT. Also the AA gave us the seats for my husband and my self to far away from each other.
- Eric (6/5): Decent hotel in zone 1 - Stayed at the Hotel Royal Palace for 1 night while touring around zona 1 and 2. There aren't many hotel options in this historic part of Guatemala City. It is conveniently located along 6A Avenida which felt very safe to walk up and down. Only about a 5 minute walk up to the Plaza Constitucional and the Mercado Central. The beds were clean, and the bathroom was decent although the shower doors were moldy. Air conditioner was old but still works. Had some communication problems at the front desk as they don't speak much English, but the free airport shuttle service is a good extra, although if your flight is too early in the morning they likely won't be able to accommodate you. As my flight was really early, they helped call me a taxi, and I didn't have a chance to try their included breakfast buffet, but they were nice enough to pack me a boxed lunch to go.
Photos
