Hôtel Jenner
Location: 10 rue Jenner, Paris, Ile de France, 75013, Paris, FR
Star Rating: 3 Stars
Property Type: Hotels
About this Property
French Tourism Development Agency Star Rating
The property has received an official star rating from ATOUT France, ensuring a quality stay.
Convenient Amenities
Enjoy complimentary newspapers, a 24-hour front desk, and luggage storage for a hassle-free experience.
Central Location
Located in the 13th Arrondissement, you'll have easy access to popular attractions like Place d'Italie and Notre-Dame.
Immerse yourself in the heart of Paris with a stay at Hôtel Jenner. Book now for a memorable experience!
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Smoke-free property
Rooms Available
-
Superior Double Room
1 Double Bed
151 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Single Room
1 Twin Bed
140 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
-
Twin Room
2 Twin Beds
161 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
-
Family Room (2 adjacent rooms)
2 Queen Beds
322 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- David (2/5): Très mauvaise expérience malgré un prix exorbitant - Séjour très décevant. Prix total avec frais de séjour : plus de 220 € la nuit avec petits déjeuners. À l’arrivée, on nous dit que les chiens ne sont pas acceptés alors que c’était inscrit dans ma réservation. Chambre minuscule, penderie au milieu de la pièce, seulement 30 cm pour accéder à la salle de bain. La douche était sale, joints noirs et moisis, serviettes tachées. La seule fenêtre donnait sur un patio sombre, sans lumière du jour. Petit-déjeuner minimaliste et entièrement industriel.
Quand j’en ai parlé en partant, on m’a répondu que la chambre était « en travaux » et que l’ouvrier n’avait pas déplacé le meuble… Pour s’excuser, ils ont simplement indiqué qu’ils ne factureraient pas de supplément pour mon petit chien.
Rapport qualité/prix catastrophique : il existe bien mieux à Paris pour beaucoup moins cher.
- Chinh Vun (6/5): - alles ok
- Maryse (8/5): - Petit hôtel calme et sympathique
- Heidi-Beathe (8/5): - Litt smal seng for to personer, høflig personale, delt wc og dusj, fint område
- HOUARI (6/5): - J’ai passé une nuit à l’hôtel. Très banal. Rien d’exceptionnel. Je déplore le prix du petit déjeuner (17€)
- Joelle (10/5): - Quiet and clean and not too far from Austerlitz train station.
- david (6/5): - Hôtel correct, mais pas à la hauteur du tarif demandé.
C’est un deux étoiles plutôt qu’un trois.
Les produits de toilette sont pour le moins minimalistes : 2 petits savons et deux échantillons de shampooing…la literie est bonne et le personnel très accueillant.
- Ludivine (10/5): Au top - Très bon acceuil, chambre plus que convenable. Literie au top, calme garanti.
- Tanja Hannele (10/5): - Pieni hotelli, hyvällä paikalla, liikenteen äänet eivät kantaudu huoneeseen. Ystävällinen henkilökunta. Todella hyvä hinta-laatusuhde, menisin toistekin.
- Romain (4/5): Bien pour une nuit mais pas plus - Lit de 140 qui grince
Chambre PMR avec douche peu confortable
Pas de gel douche mais que des savonettes
- reichert (8/5): - Bon rapport qualité prix, points à améliorer : la literie et l'insonorisation
- XI (8/5): - Cozy rooms
- Nathalie (8/5): - Accueil toujours chaleureux.
Revoir la propreté 😏
- Verified traveler (4/5): - Chambre pas très propre et pas entretenue, oreillers sales ( je n’ai pas osé vérifier la literie). Très mal insonorisé, on entend tout d’une chambre à l’autre. Petit déjeuner peu varié et de qualité moyenne ( pain et viennoiserie pas top) sans parler de la charcuterie qui vu la couleur n’était pas à son premier séjour sur le buffet. Une expérience que je ne renouvellerai pas.
- Verified traveler (10/5): Boa escolha - O Hotel tem atendentes bastante solícitos e acomodações conforme constam nas fotos do site. Fica numa região tranquila, que embora um pouco distante do centro de Paris é bem servido por Metrô, Táxis e ônibus.
- Nathalie (10/5): Nous reviendrons - Très bon accueil, professionnel, chaleureux et de bons conseils pour le restaurant.
Chambre et salle de bain propres et confortables.
- Nicolas (8/5): Un trois étoiles mais peut mieux faire. - Il y a les hôtels 3 étoiles qui en mettent plein la vue et il y a ceux qui ont leurs étoiles parce qu'ils remplissent les critères pour avoir ces 3 étoiles. L'hôtel Jenner est plutôt de la deuxième catégorie. Ce sont certains petits détails qui donnent ce sentiment. Le savon et le shampoing en petits conditionnement, l'étroitesse de la salle de bains avec un lavabo qui encombre partiellement l'accès à la douche, le débit un peu faible de la douche, la prise électrique dévissée près de la table de nuit, le froid dans le couloir des parties communes pour aller au petit déjeuner, les deux trous de l'ancienne position du sèche-cheveux non rebouchés. Ce sont des petits détails mais ils viennent ternir la qualité de la prestation, qui, pour le coup, est très bonne. Draps propres, litterie confortable, chambre propre et complète, petit déjeûner diversifié, etc.
Ce premier séjour d'une nuit n'aura pas suffi à me fidéliser.
- Maryse (8/5): - Hôtel très bien situé (proximité gares, métro, bato bus...)
Accueil professionnel
Petit déjeuner très bien
confort et propreté
Je recommande
- Antoniette (10/5): - Nice hotel
- AbdulKalim (8/5): - The water heater was not the best I ran the shower for a while and still had no hot water. I showered with cold water
- Hytallo (10/5): - Amazing staff safe area to stay near to the tube great value
- Ross (10/5): - Great property and great price. Everything appeared clean. No complaints. Will stay again in the future
- Parvin (6/5): - N/A
- Marine (10/5): Bien - Très bien pour le prix peu cher que nous avons payé pour Paris. Emplacement proche du métro et de la Gare de Lyon.
- Gina (10/5): Public transit and affordable comfort - Helpful staff and all I needed in Paris. Affordable, comfortable and very convenient to public transit to get around Paris. The bathroom could use a deep clean or an upgrade, but otherwise I found it a fine pied à terre (about 20-30 min by public transit to everything). Very helpful staff once I arrived.
However, the change conditions for reservations were ridiculous. And after ghosting the Hotels.com support team, they made the change after I arrived (even after I said I didn't want it, and, of course too late to make the other arrangements I was looking at weeks earlier). The staff handled it well, but it was a huge bummer.
- Martine (8/5): - Hôtel très correct
Bon accueil
- Emiliano (10/5): Buena opción - Buena experiencia. Las paredes eran un poco delgadas pero no hubo mayor inconveniente.
- Iris (8/5): - Bien dans l'ensemble, le sèche cheveux ne fonctionne pas et la télécommande de la télévision était très sale.
- fernando (10/5): - Excelente localização, região residencial e rua calma e segura. Fiquei em um quarto para solteiro com tamanho satisfatório. O que mais me agradou foi a limpeza e higiene que vai da recepção ao apartamento. Bom café da manhã
- Verified traveler (4/5): Ikke tilfredsstillende. - Støjende vej, aircondition virkede ikke, værelset var i dårlig stand (ødelagte skabe, døren til brusebad manglede, mug på papkrus på badeværelset, og tegn på dette i hjørner, støv, sengetøj lugtede).
- Sophie (10/5): Très bien - Hotel très agréable. Chambre spacieuse et bien aménagée. Quartier calme et proche métros
- Olivier (10/5): Bon rapport qualité prix Personnel parfait - Accueil agréable, personnel disponible et surtout un excellent rapport qualité prix à paris. Bien situé près de la gare d'Austerlitz et à quelques mètres du métro. Les chambres rénovées impeccables. Pratique pour une halte d'une nuit.
- Ghodratollah (8/5): - Det var et koselig hotell med få antall rom. Gang avstand til metro og 15 minutter å gange til biblioteket Mitrand og stasjonen som har stoppested til Metro 14 som går dirkete til Orly og RER som kjører alle retninger.
Det var en lørdagsmarked med mange godbiter 50 meter fra hotellet på lørdag.
- Emma (8/5): - Agréable séjour
- Alan (10/5): - Small friendly hotel well placed for my needs.
- Aitziber (8/5): - .
- Fabienne (10/5): - bon acceuil hotel calme et propre
- Philip (8/5): - Functional hotel in an area with lots of South East Asian restaurants to choose from. Decent Italian as well just meters down the road. Easy walking distance of metro station - direct line to Eiffel Tower.
- Ulf (8/5): - Freundlicher Empfang, kühles Zimmer wie gebucht
- Bernard (6/5): - Zone de pauvreté autour de l’hôtel et l’accès semble peu sécuritaire
- melissa (10/5): Enjoyable - Loved that the bathroom was a nice size with a shallow tub/shower combo.
- Maria Renata Cano (10/5): - Muy pequeña pero cumple su función, además de que todo el servicio es muy bueno, desde la atención hasta las instalaciones
- Patricia (8/5): - Kind helpful staff- especially the daytime receptionists. Excellent location close to transport links. They were flexible about checking out time and leaving the luggage in the room.
Needs to be improved :
No possibility of making tea or coffee in the room and the fridge did not work.
- Chadi (8/5): - NA
- Alexis (4/5): - À plusieurs reprises, des personnes ont essayé de rentrer dans la chambre pendant la nuit. Et à 4h30, une personne est effectivement rentré, bien qu'en s'excusant, c'est limite...
- Lesley (10/5): - Hotel staff were very friendly and helpful
- Verified traveler (10/5): - Funcionários simpáticos e boas instalações. Simples, mas bastante agradável. Apesar de um pouco mais afastado do centro é super bem localizado, estação de metrô próxima e região bem tranquila
- Ilaria (8/5): - Personale gentile e disponibile
- Razika (8/5): - Bon rapport qualité prix
- Nelly (6/5): Correct - Insonorisation moyenne des fenêtres (côté rue) et très insuffisante des portes (donnant sur un patio ouvert avec résonance), nous avons été gênés par des voisins très bryuants dans le patio la nuit, et les femmes de ménage à 9h dans le couloir.
Bonne literie, personnel sympathique.
- Rita (6/5): - Bon accueil. Un peu bruyant car des travaux et isolement très faible et on entend beaucoup les portes des autres chambres. Le frigo est agréable mais une bouilloire serait appréciable.
- Lucile (10/5): - Tres agréablement surprise de cet hôtel.
Tres bien situé, restaurant a proximité, metro a 2 pas.
Calme, propre et confort
- Delphine (10/5): - Tres bon hôtel, bien situé avec 2 stations de métro à proximité, et personnel adorable ! À recommander :) en plus des places de parking souvent disponibles à l’extérieur!
- Christophe (10/5): - Second séjour à Jenner Hotel. Toujours aussi calme, propre et professionnel
- julien (10/5): Hôtel vraiment sympa pour visite Paris - Hôtel tres bien situé tout proche du métro. Idéal pour se déplacer dans Paris. Personnel très accueillant et serviable. Un hôtel familial très bien tenu très proche et au calme ! Nous reviendrons avec plaisir dans cet hôtel loin des grandes chaînes d’hôtel !
- Nardeen (8/5): - C'est un bon hôtel, juste il est fait pour dormir. Sinon y'a pas d'équipements ni rien
- Florentin (10/5): - J'ai passé un agréable séjour dans cet hôtel, la chambre était propre et spacieuse. Le personnel de l'accueil et des plus agréables. J'y retournerai volontiers lors de mes prochains séjours à Paris
- Christophe (10/5): - Très bon hébergement près de Jussieu
- Pamela (10/5): - Insonorisation pas au top. Mais pour le reste rien à dire.
- Susan (6/5): - The good: just a few minutes walk from the metro, great bakery for breakfast a block away. Staff were very friendly and helpful. Good wifi, lots of hot water and good water pressure. The bad: Only one light worked in our bathroom, the one over the shower. The light over the sink didn't work, and neither did the hair dryer. We reported these to the front desk after our first night, but neither was fixed by the time we left a few days later. Also the main heating system in our room didn't seem to be working properly, we were only able to get it to turn on once. Fortunately we were able to use the bathroom heater/towel warmer to keep the chill off in our room. It was also noisy, not from the street, but from the other rooms, we could hear people talking on their phones, walking around, etc. Given the price we paid, which was low for Paris, our experience was OK.
- Jade (6/5): Chambre convenable mais à améliorer - La chambre est convenable. Les nuisances sonores peuvent être un problème lorsque la chambre a la porte en bas des escaliers. Il manquait une des deux portes pour fermer la cabine de douche, le couvercle de la poubelle de sdb était cassé, ainsi que le sèche-cheveux. Cela devrait être des points facile à régler mais qui ne l’était pas en tout cas au moment de mon séjour, bien dommage pour le prix payé. La taille de la chambre est confortable, tout comme la literie, et le rangement.
- Alfonso (2/5): - No elevator, having a disability this makes the hotel impossible to stay. Had to switch hotels no refund was given, even though this information is not disclosed in the property details. How unfortunate!
- Ian (6/5): EMPLOY PEOPLE WHO CAN STAY AWAKW. - Stayed here for 5 nights. First time in Paris for both of us and it was a lovely little hotel. One massive problem though, the night receptionist on three of the nights was asleep every single time we came back to hotel anytime after 12. Not just dosing on his chair, he was lying down asleep where people eat breakfast. The second night we had to ring the hotel to wake him up and on the third night before we went out for the evening we told him, we’d be back but we will ring again if he is asleep…we got back at 1:30 pm and he was asleep again with the phone off the hook. It was an absolute joke. The other 3 members of staff we came across were lovely and very friendly and pleasant but this guy needs a day job. Deplorable service.
- Joshua (10/5): Comfortable room away from the bustle of the city - AC with in room controls!!!! Room was clean, comfortable, and nice to cool off after a hot day in the city. Not near the major tourist attractions but right between two different metro lines and along a bus route that goes right to the Louvre. Staff were friendly and helpful. The young lady during the day who checked us in and we would see as we were leaving spoke great English. Room was always clean when we returned. Area seemed very safe as it was nestled in between apartment buildings that housing young families. Loved getting a hot sandwich directly across the street at the Mayam when we would be getting in late. There was a wonderful bakery, Fournil De L'Excellence, on the next corner on the same block as the Mayan. Next time in Paris, I plan to stay here again.
- YOSHIYUKI (10/5): - スタッフの方も親切で、お部屋も綺麗な感じでした。
- Adeline (8/5): Hôtel agréable - Hotel propre et très agréable.
Niveau rapport qualité prix rien à redire.
L'accueil a été agréable.
Je recommande.
Merci
- Verified traveler (10/5): - Bon rapport qualité prix, le service est excellent, et l’hôtel à beaucoup de charme !
Je recommande
- Christine (10/5): - Hôtel propre bien situé dans Paris . Et lieu calme . Personnel accueillant.
- Pascal (10/5): Agréable - Excellent acceuil et très bon séjour
Hôtel avec petite cour intérieure
Très agréable
- Marine (8/5): Bien placé ! - A quelques pas du métro et tout près du quartier latin, nous avons été ravies de la localisation, de l’accueil et de la literie, malgré des chambres peu insonorisées et assez petites. Le rapport qualité / prix reste très intéressant dans Paris ! Merci pour l’accueil ☺️
- Gérald (10/5): - Excellent accueil, personnel aux petits soins. Hôtel très propre et non bruyant. Seul bémol : Le petit déjeuner était un peu juste. Coté salé pratiquement rien. Pas de fruits coupés.
- FABRICE (8/5): Peut mieux faire.... - Très bon accueil le samedi soir.
Salle de bain pas très propre avec des taches de moisissures ainsi que des tâches suspectes....sur un interrupteur.
Bonne literie et hôtel bien situé.
Problème de carte d accès pour la chambre.
Le stagiaire à l accueil n était pas formé pour résoudre le problème....longue attente.
Réveil le lundi matin avec de la perceuse dans le couloir.
- Jürgen (10/5): - Kleines Hotel mit für Paris wirklich sehr gutem Preis-/Leistungsverhältnis. Zimmer sind klein, aber völlig ausreichend. Dafür sehr sauber. Sie wirkten frisch renoviert. Gute Betten, gut funktionierende Klimaanlage. Frühstück französischtypisch, völlig ausreichend.
- Linda (8/5): - There is no elevator and the room and bathroom were very small.
- Christof (10/5): - The staff was outstandingly good.
- Christine (10/5): - Very nice staff and easy location
- Nicolas (8/5): -
- Rebecca (8/5): - Small, older hotel next to the hospital. Overall nice and welcoming staff, who speak English well enough. The breakfast buffet is basic (no hot dishes) but enough to get you going for the day. Some rooms open into an open courtyard, which provides some fresh breeze in the summer but might be too much in the winter. The walls are thin so be conscientious of neighboring guests! Bathroom was really small. Good location near Accor Arena (walking distance) and metro stations, with a scattering of food options in the area too. A decent deal for the price in Paris.
- INMACULADA (10/5): Hotel Jenner París - Hotel pequeño pero muy cuidado, muy limpio, buen desayuno, la recepcionista muy agradable y simpatica. Excelente relación calidad-precio.
Muy cerca del transporte público, zona tranquila.
- lisa (8/5): Ideal stay for city break - Room a bit small but we didn’t mind. Could do with a shelf in the shower to put toiletries on. WiFi password should be in the room. The staff are friendly and helpful especially yann
- Jane (10/5): - It's in a very nice neighborhood, closed to a metro station. we love it.
- Amanda (10/5): - situated near Place D’Italie and Accor Arena which is very accessible by the Metro which is 4 mins walk. reception and staff was super nice. got to check in early as well so that’s another bonus! highly recommended for a short stay!
- menahem (4/5): - I expected better comfort: too small rooms, bathroom.
Poor breakfast without bread. It was pretty expensive and not worth the price.
- Verified traveler (8/5): Great for the price - Friendly staff and nice location. I used the hotel to explore a bit of Paris and was happy with the metro connections of the area and options for eat/drink. If what you're looking for is a place to sleep, it's a great choice.
- Azher (6/5): It’s ok. - It’s ok.Small room.It’s bed and breakfast.Nothing special.Close to metro.Room was quite.Clean bedsheets and daily room service.
- Verified traveler (8/5): - I found hotel Jenner a good place to stay. The location was good and close to transport. The staff were very friendly and helpful. The room was clean although a bit small (I think this is common in Paris Hotels), and most importantly,, the bed was very comfortable. I was there for 4 nights and it was good value.
- Verified traveler (4/5): Skip Jenner - This is an awful hotel which is way overrated on Bookings. And the prices are inflated. Rooms are tiny, neighborhood is inconvenient. There are no positives here.
- Todd (10/5): - Hotel staff were very friendly and helpful. Also, close to metro station and restaurants. We would definitely stay at Hotel Jenner on our next Paris vacation.
- Verified traveler (6/5): - Good location in terms of transport links it is an acceptable small hotel but the immediate area where is is located is not very pleasing. I didn't have breakfast but the hotel provided free coffee in the morning at the tiny breakfast area. The overnight staff member didn't deal with my complaint at 6;20 am that I was awaken by a sound of furniture moving around on the floor above me! That really spoiled my stay at the hotel!
- Verified traveler (10/5): - Loved this place the hotel is clean, just no elevator, but the check in person helped carried our luggage. Clean and soft sheets !
- Luis (6/5): - Very clean, near to the metro station, only some of the crew was friendly and nice.
- Verified traveler (8/5): - Its was nice. The bathroom and ahower a little small but i think thats probably normal from what i saw during my stay in paris. Very nice staff we were early forncheck in so they stored our bags while we went to eat lunch then they gave us a room until check in forbthe second room. It was appreciated since we still had an hour.
- Ian (10/5): Great hotel in the 13th - Great hotel for the price, excellent location for the 13th, very friendly staff, rooms cleaned daily. Very close walk to the Avenue de l'Hospital.
- Paul (10/5): Useful base for city break in Paris - Good value hotel not far from centre. Room comfortable but not large. Staff friendly and helpful. Good continental breakfast.
- Verified traveler (10/5): - Nice clean, but room and bath are tiny, even for Europe. Breakfast was good , but not free.
- Verified traveler (8/5): - Staff was extremely friendly and helpful.
Shower had no walls so bathroom was a little slippery when showering but other then that it was a pleasant stay.
- Verified traveler (10/5): Very nice hotel ideally located for touring Paris - Great location , friendly and knowledgeable staff. Hotel has all the amenities required for tourist visit to Paris. Definitely a gem in a safe part of a beautiful city.
- Tina (10/5): - Good location, friendly staff, clean environment, comfortable bed, can't really fault it.
- Verified traveler (6/5): Decent - Quiet and small hotel. Pretty small rooms and a small breakfast buffet. Expected more for the price.
- Ming Hung C. (8/5): Nice cosy place - Cosy and friendly service.
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