Shangri-La Hefei
Location: No.256 Suixi Road, Hefei, cn
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Rooms with Stunning Views
Shangri-La Hotel, Hefei boasts rooms with breathtaking garden and city views through floor-to-ceiling windows, seamlessly blending modern design with traditional Hui culture.
Relaxation and Wellness Amenities
Indulge in the indoor pool, fitness center, sauna, and massage treatments for a truly rejuvenating experience. Let the travel desk assist in planning your adventures while children enjoy dedicated facilities.
Culinary Delights
Savor authentic Hui and Cantonese cuisine at Yangzi Xuan or opt for international dishes with flair at Café Wan. Your taste buds are in for a treat at Shangri-La Hotel, Hefei.
Book now to experience the epitome of luxury and hospitality at Shangri-La Hotel, Hefei.
Important Information
Guests are required to show a valid government-issued ID card or passport upon check-in.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Private check-in/check-out
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Heated pool
- Emergency cord in bathroom
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Aerobics
- Supervised childcare/activities
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Premier King Room
This double room features a hot tub. The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
-
Deluxe Twin Room
Featuring exceptional views of Hefei City through floor-to-ceiling windows, this air-conditioned twin room comes with distinct areas for relaxation, leisure and work. It is fitted with a flat-screen TV and a marble-clad bathroom with separate shower and bathtub. Extras offer plush towels and bathrobes. Guests can use parking lots during the stay.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
-
Horizon Deluxe King Room
Located on higher floors and featuring panoramic views of Luyang District, this air-conditioned king room is fitted with a flat-screen TV and a marble-clad bathroom with separate shower and bathtub. Extras offer plush towels and bathrobes. Guests enjoy exclusive Horizon Club privileges and can use parking lots during the stay.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Deluxe King Room
Featuring exceptional views of Hefei City through floor-to-ceiling windows, this air-conditioned king room comes with distinct areas for relaxation, leisure and work. It is fitted with a flat-screen TV and a marble-clad bathroom with separate shower and bathtub. Extras offer plush towels and bathrobes. Guests can use parking lots during the stay.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
-
Executive Suite King Room
Featuring panoramic views and covers 65-square-yard, this air-conditioned room is sectioned by a bedroom and a marble-clad bathroom with separate shower and bathtub. Extras offer plush towels and bathrobes. Guests enjoy the access to Horizon Club with its full range of privileges and can use parking lots during the stay.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Horizon Deluxe Twin Room
Located on higher floors and featuring panoramic views of Luyang District, this air-conditioned twin room is fitted with a flat-screen TV and a marble-clad bathroom with separate shower and bathtub. Extras offer plush towels and bathrobes. Guests enjoy exclusive Horizon Club privileges and can use parking lots during the stay.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
-
Horizon Premier King Room
This double room has air conditioning, sofa and satellite TV.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
Guest Reviews
- Jesse (2/5): Staff do not speak english. Check in takes more than 40 mins. Ordering a drink will take 30 mins or more. Room was poor - Location was okay. Room was poor standard. Staff untrained. Check in takes over 40 mins. Ordering drinks takes almost an hour for a cocktail, 20 mins for a beer.
- Jessica (5/5): - Good gym, spacious rooms, Bad food options and got food poisoning from the restaurant. For an international hotel, not many people spoke English
- mikki (10/5): ⭐️👍 - ⭐️👍 ⭐️👍
- SA (10/5): Muy confortable. Buena relación precio-calidad - El lobby, el desayuno, la ducha Hace falta renovar los colchones y los pasillos hacia las habitaciones huelen a humo de cigarrillo
- Daniela (8/5): Top - Sauna,pool u d die Öffnungszeiten von beidem, sehr freundliches Personal. Der Horizonclub ist super.
- Brahim (9/5): -
- Wai Fong Annie (9/5): Will book again this hotel when visit hefei. - The room size & bed size is good/bigger & spacious. Nice furniture. The service staff is good. The coffee for breakfast is not bold & good enough, hope can improve for an international 5 star hotel.
- Abhilash (5/5): I paid 1000 yuan deposit on 19/7/24. Still the money has not credited back to my account. - Okay. But I paid 1000 yuan deposit on 19/7/24. Still the money has not credited back to my account. I paid 1000 yuan deposit on 19/7/24. Still the money has not credited back to my account. When I contact shangrilla no proper response.
- Zi (10/5): -
- Theng (9/5): Superb -
- Theng (9/5): Superb - Wifi is slow, sometimes not have wifi in room.😠 I must use my own 5G
- Linda (8/5): Very good -
- Smarter Power (10/5): - good
- Christine (8/5): Very good -
- Verified traveler (8/5): - Hotel service is perfect. I appreciate Jack, Dunkan and all other people. Food is nice. Thank you very much.
- Howard (8/5): Very good -
- ANTIPAS IV (10/5): Great hotel to stay at in Hefei - The room-cleaning lady and restaurant staff were very friendly and accommodating. Excellent service!
- Steve (4/5): Disappointing -
- Verified traveler (8/5): excellent room, but not a non-smoking hotel - Hotel service / room / breakfast were really nice, but the cigarette smoke even in the lobby was really bothersome. This should be declared as a NON SMOKING HOTEL similar to Shangri-La in Pudong-Shanghai,
- Peter (10/5): Exceptional -
- Kunal (10/5): Exceptional - Staff was very helpful they made sure I was comfortable and don't face any issues throughout my stay.
- Kash_p (9/5): Superb -
- Kamal (10/5): Excellent 7 stars - Excellent, new property Beautiful lake, Value for money NA
- Kamal (10/5): Excellent hotel - Location is good, property is huge and clean with huge lobby for meeting etc NA
- Salah (6/5): Pleasant -
- Jeffrey (10/5): - Very good. As comfort as always.
- Verified traveler (4/5): 不会再住了 - 住过最糟糕的同级酒店了，不是说它的设施，设施等硬件条件还是很好的，而是合肥这家的管理和服务，太不够专业化了。入住手续办的特别慢，订了两间，有一间找半天找不到订单；然后房间所在整个楼层的走廊上无论早上晚上，充满着无法散发开的烟味，每次出门都是折磨，难道酒店不会告诉客人不要在走道上抽烟吗？或者把其他客人安排在别的无烟的楼层？下次不会入住这里了。
- Yuk Fung (10/5): - Clean and good service
- Verified traveler (8/5): - Good housekeeping and friendly staff. Good breakfast spread. No USB connection points for charging mobile devices. No wires provided for charging devices. Need to be more modern and keep up with times.
- Verified traveler (8/5): - 酒店很好，但我支付了税金却开不了增值税发票，是expedia的问题吗？宾馆讲他们还没有收到钱。 请问我该如何才能拿到可去单位报销的增值税发票？
- Verified traveler (8/5): - Hotellet er pænt og nyt (2019). Der er mange der taler engelsk, og de vil gerne hjælpe. Det er let at få en taxa.
- Xiuyan (10/5): Great hotel - It’s truly five stars hotel. I have returned to this hotel several times and will certainly continue coming back.
- Philippe (10/5): Très bien. - Le rapport qualité prix est, comme souvent en Chine, excellent. Les chambres sont grandes et très bien équipées, le service est impeccable, rien à dire.
- CHUA SONG (10/5): - It was very pleasant and enjoyable with the hallmark that comes with a first class hotel
- Kent (10/5): Perfect - Super hotel som varmt kan anbefales,service og venlighed i top
- Ching Wei (10/5): 質感很好的酒店 - 客房的布局與隔音都很好。 前台與清潔服務人員禮貌周到
- Rachel (8/5): - Really good experience stay here except waiting 1:30hours for check in.
- Verified traveler (4/5): 프런트 직원의 업무 미숙 - 프런트 직원이 너무 미숙해서 많은 시간을 낭비했습니다. 조식부페도 중국기업체 연수가 있어서 그런지 음식이 부족했고 테이블 정리도 늦어져 청결하지 못했다.
- Verified traveler (10/5): Good - very Good
- 조태성 (8/5): 굿~~~^^ - 차가 많이 막힙니다..
- Jerome (8/5): Comfy Stay - Stay was quite good, but it doesn't have the exact feel of a usual Shangri-La (Hefei is not a main city in China). Limited mini bar options, most on the card were not actually present in the room. Bed was a bit hard for today's standards. But for this sort of city, it was great to find a Shangri-La & the hotel was new & modern. Will stay there again next time I visit the city.
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