HARRIS Hotel Pontianak

Location: Jalan Gajah Mada No.150, Pontianak, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Clubhouse
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Table tennis
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Shared kitchen
• Kids' outdoor play equipment
• Evening entertainment
• Baby safety gates
• Salt-water pool
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Mobile app for room service
• Pub crawls
• Happy hour
• Aerobics
• Stand-up comedy
• Supervised childcare/activities
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Art gallery on site
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Electric bicycle charging station
• Charcoal grill
• Rooftop garden
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Pool toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• HARRIS Double or Twin Room

  This twin/double room features air conditioning, a personal safe and an electric kettle. It also has a refrigerator, a hairdryer and a reading lamp. Guests staying minimum 3 nights enjoy the following benefit: - 30% discount on food and beverage per stay - 30% discount on laundry per stay

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• HARRIS Unique Room

  This twin/double room features air conditioning, a personal safe and an electric kettle. It also has a refrigerator, a hairdryer and a reading lamp.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Toilet
  • Private bathroom
  • Slippers
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• HARRIS Double or Twin Room with Dinner

  Rooms are 26 square yards. Guests enjoy: - Daily breakfast and barbecue dinner

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• HARRIS Simple Twin Room

  This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key access
  • Key card access

• Chinese New Year Promo IMLEK - HARRIS Double or Twin Room

  Max Occupancy: 3 (2 Adults)

• Chinese New Year Promo CAP GO MEH - HARRIS Double or Twin Room

  Max Occupancy: 3 (2 Adults)

Guest Reviews

• Jeanne Irma (7/5): Goed hotel met aardige en behulpzame medewerkers. - Het ontbijt was goed en de locatie was perfect. De afvoer van de doucheruimte werkte niet echt goed.
• Santia (10/5): -
• Paul (8/5): -
• Navigator31881836906 (10/5): Friendly and comfortable - So very happy staycation at Harris Pontianak, The rooms are very clean, fragrant and tidy The rooms are quiet and organized, the service is very friendly, smiling and quick to respond, I love their receptionist and fnb staff. Ahh thank you for Suci, Dara, Yohana and I forgot the name of the staff in Fnb but for their service they are very friendly and fast, thank you team.
• Christina (6/5): - Were here expecting to see Dragon & Barongsai festival. Location is great BUT there were a big stage was built so what you saw was the back of the stage instead of the road. If you want to be able to see the road then you have to be at the restaurant balcony which you HAD TO reserve before hand, which no any employee told me. There was no any advertisement about it either. So it was just insider knowledge i assume. At least there is TV. Staffs are not friendly. The only access to the room is the shaky lifts. You can hear noises outside your room. Room is kind of old.
• Chee Fui (9/5): -
• Aming (1/5): Will avoid Harris hotels and won’t recommend it to anyone. - The only good point of this hotel is the location. However, there are many other hotels in the area which means location is not really the competitive advantage. Everything else is bad. First, the hotel should only accept guests who are smokers. The so called non-smoking room is not free from cigarette smoke and smell. They claimed the room I stayed was a non-smoking room on the non-smoking floor, but the room smells the cigarette smokes all the 3 nights I stayed there. My complaint was basically ignored. They kept saying the room was a non-smoking one. I assume that any room in the hotel can be occupied by both smoker and non-smoker guests . In general the premise is dirty and hot. The breakfast taste and food variety is bad too.
• Shanjeevieraja Naidu (7/5): -
• elvinapambudi (10/5): great place to stay in the city - great place in the heart of pontianak! been a fan of harris since day 1 anywhere in indonesia! really clean, service is top notch! there is few noises from the construction that is going on, but still.. cant trus any other hotel other than harris! would love to go back everytime i visit pontianak!
• Vacation49500973682 (10/5): Good Job - Hotel Is Good Here, I hope they will stay consistent with their Service
• Amani (3/5): Tak recommended ,kalau bukn perokok or bawak baby - -Im from malaysia , tbh the Facilities good,tempat soket/tempat cas telephone mmng tersedia ada -bebau rokok yang sangat menyengat keluar dari hotel rambut memang sangat bebau rokok sbb environment hotel tersebut bebau rokok, minta req tuka bilit sudah call cakap okay tpi tak tuka tuka -sangat kecewa kolam kotor.cakap kolam/rooftop tutup 9 mlm tapi hakikatnya samapi 6 -7 petng shja -cadar tilam ada kesan kuning (honest review bukn fake or scammer) tak ada ambik gambar sbb sangat kecewa dgn hotel ini
• Taylor (8/5): - The bed was very soft, relative to other hotels I’ve stayed in it is very clean, little run down but fine. I like they have filtered water. The television is one where you need to register and sign in to watch which is really annoying. There was a mosquito in room that got me a few times which was a first.
• RIZAL (9/5): -
• Puspita Dewi (5/5): -
• CarolC5452 (8/5): Great staff - The hotel is just average but we were impressed by the waiter, Amad serving breakfast. He showed great professionalism for his work, friendly, helpful despite there was language barrier. He adds a lot of marks to the hotel.
• Noorul Shahrina (6/5): -
• Shanjeevieraja Naidu (6/5): - Given non smoking room but the toilet seat got cigarette burnt mark.
• Dayang (8/5): -
• Karina (10/5): - Thank you Hotel Harris for your hospitality. All of the staff members that we interacted with were friendly, professional, and have the best customer service skills. We loved the long pillows called guling. The room set up is simple, but it is cozy and clean. We will definitely stay at Harris Hotel again whenever Pontianak is calling.
• Nurul (8/5): -
• Noreha (10/5): -
• Zullzakaria (7/5): -
• Eupraxia77 (9/5): -
• Shuk Fan (5/5): -
• Robert (7/5): - location Construction noise , TV didn't work in room
• Andreas (6/5): - Great location for food and necessities Asking for non smoking room, yet the smell of the tobacco smell very strong Very basic shampoo, shower gel and tooth brush Cooler are not working I’m staying at 7th floor but the street noise still can be heard (a lot of noises)
• How Nam (9/5): - 地理位置非常好 电梯🛗乘载人数太少了
• Sunee (6/5): - Normal
• Verified traveler (2/5): Bad experienced (not recommended) - Upon my arrival at the hotel, I was immediately struck by a strong, unpleasant odor in the surrounding area, reminiscent of a toilet. When I approached the front desk to inquire about the possibility of an early check-in, the receptionist was unhelpful and responded in a rude manner. Despite specifically requesting a non-smoking room, the room I was given had an overwhelming smell of cigarette smoke. When I contacted the front desk to report the issue, I was informed that it was a non-smoking floor. However, the odor was so intense that I found it difficult to breathe. Eventually, a staff member was sent to inspect the room and brought an air purifying device. I was asked to wait outside while the issue was addressed. Upon returning, the smoke odor had diminished slightly, but was replaced by an overpowering chemical smell, which made it impossible for me to sleep that night. It was, without a doubt, the worst hotel stay I have ever experienced. I was visiting Pontianak on a business trip, and will certainly never return to this hotel ever again.
• INDAH GUPPY (10/5): - All family always say best hotel in Pontianak We always had a family group of us 12 people BEST HOTEL
• Carmen (7/5): -
• john (1/5): -
• Romzi (5/5): Room Cleanliness During My Stay - The hotel location Despite it being rated as a 4-star hotel, the cleanliness was far below expectations. The towel, bed sheet, and pillow provided were visibly dirty, which was very off-putting and unhygienic.
• Chiara (10/5): Exceptional - Room Room
• Lusman (8/5): Very good -
• Sherly (6/5): Pleasant - Location. Price. Overcharged. I paid the room 718K and booked it few months ago turns out for the same day booking the rate was only about 500K nett.
• Nadia (4/5): Disappointing -
• Shaikh (10/5): Exceptional -
• Christopher (10/5): Exceptional -
• Christopher (10/5): Exceptional -
• Koesbyanto (10/5): Exceptional -
• Willem (8/5): - Het hotel gaat langzaam achteruit en hebben weinig tijd voor hun klanten maar voor 4 sterren oké want er gaan ook dingen goed alleen de schimmel in elke badkamer en koelkastje werkt niet jammer je wil koud drinken
• Nicolas (10/5): Exceptional -
• Sudath (7/5): Good -
• swabawas (8/5): For short stay only - Right in the center, its location close to anywhere in Pontianak North Kalimantan capital. They have 2 accesses to reach the hotel lobby and suggested to use the elevator one which may access from the parking line. The restaurant was too small for that number of guest. Limited space in the lobby.
• Beatrice (10/5): Petit déjeuner incroyable - Petit déjeuner incroyable et belle piscine au rooftop.
• Robert (5/5): Stay away from room 1110 - pool Being in room 1110 right next to service elevator. So noisy we had too change rooms at 1 am
• Stefani (7/5): Good - Good service, room is overall clean, bed is comfy, facilities are all good The curtain is dirty, black molds on the bathroom tile grout, no sofa inside the room as in the pictures
• Jong (6/5): Pleasant - Clean, comfy Buy from booking.com included breakfast but actual is not, one breakfast around RM3x. Top room bit noisy.
• Jiaqing (10/5): Exceptional -
• Mira (3/5): Not recommended to stay, i picked the wrong hotel to stay while in Pontianak - Nothing at all The room need renovated, the bedsheet seemed unchanged from the previous guest, for sure never back to this hotel anymore. Staff breakfast asked 90K on my first morning breakfast and the next day the staff asked 80K the both different staff on duty .. why the breakfast price different on each day ..? So Strange …
• Wan (9/5): Superb -
• Willem (8/5): - Leuke buurt verder alles goed geregeld aan rader voor tijdelijk vakantie of zakelijk
• Yang (9/5): Superb - Parking was full
• rudmi6 (8/5): Middle town Hotel - This hotel in the middle of pontianak hotel, the room was big and comfortable. But the parking spot really small if u used car to stay here, i even need to gave the key to bellboy so they can move the car if other car need parking. in front of the hotel there is so many street food like martabak or pisang goreng pontianak, if u hungry when at night.
• Mohamed (7/5): Good - Good Room too small
• Billy (8/5): Very good -
• Fatimah (8/5): Very good - Staffs was very friendly None
• Mulyono (7/5): Good -
• Sharina (8/5): Very good -
• Serpico (7/5): Good -
• Diana (9/5): Superb -
• Lim (9/5): Superb -
• Boy (8/5): Very good -
• Njan (5/5): Passable - just only 1 small tube liquid bath gel for 2 night stay for two person ?
• Tracey (8/5): Very good -
• Arkian (10/5): Exceptional -
• Pauline (7/5): Good -
• Andrew (3/5): Poor -
• Anonymous (10/5): One of The Best Hotel & Location - Location Swimming pool
• Radosław (1/5): Bad - Only thing what was correct and nice was a parking guys who make.their job on top Rooms.should be ready at 2 oclock, we had to.wait until.almost 5 to get the room! No toilet paper No towels Dirty room No additional sofa No working fridge Dirty windows No toilet tools And many many more.. Disgusting
• Meber (4/5): Disappointing -
• Hadi (8/5): Very good -
• ajisuhartoyo (10/5): Exceptional! good value for money - Front desk very polite and always smiling! Thanks for Mr Najib and Mr. Yosser very helpful and amiable. Overall cleanness. Also location was superb good access to the city centre. Quite and comfortable - all you need for a business trip!
• De (5/5): Room facilities : not as expected of a 4-star hotel - Location 1) Bed lighting - not working 2) Electric water kettle - not functioning 3) Drain / Sewer flies (Psychodidae) everywhere in the bathroom as well as the bedroom. 4) Shower water tap - not strong enough 5) TV remote control was not available in the room. Only have remote control to video channel but unable to use.
• williamgunawan2023 (8/5): Harris Pontianak - Despite of boomy bass from the rooftop bar (me personally able to deal with), the room was a nice and clean, supported with good staffs plus a great location, but please improve the food quality during breakfast, i believe it will burst the experience of staying
• LTeddy275 (4/5): Not as what i expected - Never expect this from HARRIS Hotel, Hotel with a good reputation within Indonesia. Booked 2 rooms, got connecting as per what i resquested, but then the room condition between 2 rooms Are very different when 1 room very complete with everything and the other room as if haven’t been cleaned up after the previous customers.
• Sudjono (6/5): Got to go to Pontianak for a wedding party which located next to the hotel. Kind of upset on the check in process, but o - Located in prime location in Pontianak city center, easy to stroll around by foot, and also can park for free The maintenance is low, staffs are less trained, bed is not as expected (double bed ordered but received twin bed rearranged into double bed)
• Johlin (4/5): Disappointing - none the room was dirty, the bed was not tidy as ussual hotel standard, and i 've ordered for non smoking room and queen size bed but I got smoking room with twin bed
• Jumeng (8/5): Very good -
• Regine (8/5): I love the hotel location, the staff are very nice and helpful and room is good. - Location the parking lots, it's very difficult to find spot to park.
• Erni (8/5): good not great - Room size great and not too tight, clean bathroom. valet service for all vehicle 😄 location was very great ! bathroom were clean but if you have some leftover food stay overnight some insect will come. the curtain should be cleand up , quite lots of stain. i bring toddler, but the playground currently empty 🙃 staff said the toys were moved for occasion at the ballroom 🥲. breakfast need improvement!
• Arga (7/5): Good -
• Arga (8/5): Very good -
• Alvinleong (9/5): Superb - I like the simplicity and the cleaniness of the hotel. It is very strategic and convenient. Will go and stay again. Nothing I can think off.
• Agustinus (8/5): must improve customer service - The location service
• Rio (7/5): Good - good good
• Indra (8/5): Very good -
• Hengky (4/5): Disappointing -
• Susanto (7/5): Good -
• Daniel (9/5): Superb -
• Tom (2/5): Very poor - Location Staff not bothered, I was totally ignored, no hello, no welcome, absolutely nothing. Tried to ask questions, again not botherd. If you have been to an easy jet hotel exactly the same. Corridors and rooms dated. Mould in the bathrooms. Walls in room off white. It needs updating. At breakfast again totally ignored when trying as ask questions. We stayed for 2 nights, only bed made room and bathroom left the same, and the plate of fruit that we didn't eat left in the room. Overall, I would not recommend the Harris Hotel.
• Agustinus (6/5): Pleasant - Location Service, facilitas
• Charles (1/5): not coming back. not recommended. - nothing smells of smokes, not professional staff. old furniture. no lift. no escalator. check in not on time even that we came 45 mins later
• Femmylia (8/5): Very good -
• Chee (7/5): Good - Easier to walk around The counter staff service
• Charles (10/5): Awesome - Everything
• Jumeng (9/5): Superb -
• Ardy (7/5): Good -
• Indah (10/5): Exceptional - Thank you haris hotel Pontianak Was fantastic moment with family Was taking all gropr of my family For first time experience stay in hotel Yes I do choose haris hotel because Is friendly for all people The service was good family happy and I'm happy Can't wait for next year's trip back to here thank u for all staff Love all about the haris

Photos