Alana Nha Trang Beach Hotel
Location: 7 Tran Quang Khai, Nha Trang, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
Alana Nha Trang Beach Hotel offers a range of luxurious amenities, from the outdoor pool and hot tub to the spa services and private beach area. The friendly staff is always ready to assist with any needs, ensuring a comfortable and relaxing stay for all guests.
Breathtaking Sea Views
Wake up to stunning sea views every morning during your stay at Alana Nha Trang Beach Hotel. The property's prime location offers guests the chance to unwind and enjoy the beauty of Nha Trang, with the beach just a short walk away.
Convenience at Your Fingertips
With a restaurant, bar, sauna, and steam room on-site, guests have everything they need for a perfect getaway. Additionally, bike and car hire services make exploring the area a breeze. Experience convenience and luxury at Alana Nha Trang Beach Hotel.
Book now to indulge in a luxurious beachfront retreat at Alana Nha Trang Beach Hotel.
Important Information
Please present the same credit card used to guarantee your booking when check-in / making payment at the hotel.
If you are making payment using another cardholder's credit card, kindly provide the following to the hotel at least 7 days prior to your arrival:
1) Authorization letter indicating credit card information and cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)
Please note that hotel may contact the cardholder for verification purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Kids' outdoor play equipment
- Public transport tickets
- Evening entertainment
- Baby safety gates
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Fire extinguishers
- Smoke alarms
- Key access
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Happy hour
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Offsite parking discounted rates available
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Garage
- Fishing nearby
- Health or beauty spa nearby
- Snow sports gear
- Swimming nearby
- Water tubing nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Electric bicycle charging station
- Beach toys
- Charcoal grill
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
King Suite with Ocean View
Guests will have a special experience as this suite offers a rooftop pool and a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a mini-bar, a seating area as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Rooftop pool
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Superior Double Room, City View
1 Queen Bed
291-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
-
Deluxe Twin Room, Partial Ocean View
2 Large Twin Beds
323-sq-foot room with partial ocean views
Club/Executive Level - Separate check-in location
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
-
Deluxe Ocean
1 Queen Bed
323.1-sq-foot individually decorated room, balcony with sea views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Playpen, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
-
Family Room, Connecting Rooms, City View
1 Queen Bed and 2 Large Twin Beds
657-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Separate bedroom
- Connecting rooms available
- Laptop-friendly workspace
- Bed sheets not available
-
Suite
1 King Bed
484 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
-
Standard Twin Room, City View
2 Twin Beds
291-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
-
Superior Triple Room, Partial City View
1 Queen Bed and 1 Large Twin Bed
377-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
-
Standard Double Room, City View
1 Queen Bed
291-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
-
Deluxe Double Room, Partial Sea View
1 Queen Bed
323-sq-foot room with partial sea views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
-
Suite with Sea View
This suite offers a panoramic sea view, electric kettle and air conditioning. Private bathroom is fitted with a shower. Benefits include: - In-room check-in - Breakfast in-room
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Rooftop pool
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- Irina (8/5): - Отель выбирали исходя из расположения все рядом На рецепшине и в лифтах не работают кондиционеры либо их не включают, бассейн очень маленький, ванна максимально не удобная из за стекла , вода сливается под ноги, завтраки заканчиваются очень рано в 9 утра
- Hồng (9/5): Highly recommended -
- Valeriya (7/5): - Локация Неудобная ванная комната
- Konstantin (10/5): -
- Terry (8/5): - shop,restaurants,beach all close by.
- Lee (8/5): Rooting for Alana with thanks. - As multiple visitors we loved the area and the convenience of the hotel. The facility is old but well maintained. Breakfast was great 6 years ago but so so now. However kind staff and clean roos never changed. Always a good place to enjoy Nha Trang. One disappointment was the noise from the rooftop poolside bar for one night. Loudspeakers run until one o’clock am despite my complaint around 12 at night to turn it off. They claim the bar itself doesn’t belong to the hotel. Ownership aside, the bar apparently run for the hotel guests. Need attention.
- Fortlynnnkim (6/5): They say they are a 4 Star hotel, not sure when they were certified but I would not rate them a 4 star hotel maybe a 3 - We stayed there for a month and dealt with being over run with ants, extremely poor wifi and they came several times and stood there looking at their phone then left nothing changed. The breakfast buffet was cold every day then i complained and then they turned on the warming plates then most of the food was warm for a few days at least. Scrambled eggs and omelette were so runny and we complained several time and i guess they didn’t understand so just stopped ordering them. They did have a nice location near the beach and the staff were nice but didn’t speak much English. We won’t go back and there are lots of options so look around.
- Peter (9/5): -
- Sunshine28214138417 (2/5): Request keep ID Card - The receptionist named Vy was extremely rude. At check-in, she requested to keep my Citizen ID card. I did not agree because, according to current regulations, hotels are not allowed to retain guests’ ID cards. She then responded with an attitude, saying, “In that case, you must pay a deposit of VND 1,000,000 per room.” I asked what the deposit was for, and she said it was to cover potential damage or missing items. After that, she issued a receipt without any specific details. The bathroom floor was clogged, causing water to overflow and spread onto the room floor. Breakfast had very limited choices and was served quite early, from 6:30 to 9:00 AM. The food quality was poor.
- Khanh-Van (8/5): -
- Peter (10/5): -
- Lina (10/5): - The staff were very kind and always ready to help whenever we needed anything. The room was always clean. 10/10 experience.
- riteshail (4/5): Poor & disappointed - Alana Hotel in Nha Trang. The services are extremely poor. When I entered the hotel, they informed me about all the timings and facilities. Later, I went to the pool. The pool was very dirty, and the water had too much chlorine. The timing of the pool bar is supposed to be from morning until night. However, when I asked for a drink at 3:30, they told me the bar would only open at 5:00. After that, I went back to my room and decided to order something from room service. The room service menu says it is available from 10:00 AM to 6:30 PM. I asked for Coca-Cola—none. Sprite—none. Soda—none. Beer—none. When I asked what I could get, the staff member told me, “You can get ice.” Such a disappointing experience! Rooms are ok not that great, mine had a bug too! Breakfast was the only thing which was Ok from the rest. However there was no music in the restaurant so all I could hear in cutlery and crockery clashing & children & people talking. When i asked the staff she said they don’t have music in the restaurant which is astonishing! Asked for hot Americano but only had Vietnamese black coffee. This place clearly lacks management! There is huge issue with the number of people working! There is no one who is responsible I believe! Thank you and never coming back
- John (10/5): - Great service
- Le (10/5): -
- John (10/5): - Gr
- Quế (1/5): -
- Britozz (8/5): Lovely central hotel being easy walking distance to Beach,Restaurants and shopping - Great location being close to beach, restaurants, shops and convenient stores. Beautiful ocean view from our rooms. Roof top pool and bar had great views and arrange of drinks on offer. The buffet breakfast could of been hotter with more variety.
- Angela (10/5): Exceptional - 3rd time staying here and never can find a fault.
- Angela (10/5): Family fun - Central, clean.Great room, good gym faculties.Close 2 the beach. Nothing 2 dislike.
- Sunil (10/5): Exceptional -
- Phillip (10/5): - Everything was fantastic. Thank you so much 😊
- Verified traveler (6/5): - Rooms are ok. Wifi is terrible in the rooms, so not great if you want to work etc. Paper thin walls, can hear everyone come in and out in the hall way, hear people in the other room and when somebody uses the shower there is a very loud water pump working. Beach is just across the road which is good Overall is ok for the money.
- Vũ (5/5): Passable -
- Darren (4/5): This is NOT a four star hotel. - The room was clean and comfortable The refrigerator was room temperature, even on maximum setting. The Cable TV didn't work for the first night, and was limited to You Tube for the rest of the stay. The staff did not have above average English language skills.
- Alexander (7/5): Good -
- Adam (8/5): Very good -
- Melissa (10/5): Nice stay - Hotel is clean and in a good location. The bed was comfortable
- AppleAdam (10/5): A Little Gem! Great Location. Very Clean - A beautiful hotel located within 1 minute of the beach. Rooms were immaculate and very quiet; staff were friendly. A large selection for breakfast. Lovely rooftop swimming pool. It’s a hotel where you’d be pleasantly surprised. Thanh (Hermes lover) was very helpful!
- Markjmoran (8/5): Very good -
- Michael (8/5): Very good -
- Claire (8/5): Very good - Two minutes from the beach. Brilliant value. Rooms are large, comfortable and clean. The rooftop pool was a decent size. The breakfast wasn't great. More catered towards local which is totally fine but I didn't think even that was that nice. For the price it didn't matter though.
- Amanda (6/5): It’s ok - - Location - Room is ok, slightly less nice then photos - Felt safe - I came for the pool and it was disheartening. Does not look like the photos. There’s no comfortable loungers. It’s not welcoming. - Very loud surroundings - I left early due to noise/pool issue
- 86adenr (4/5): My advices for you before coming to this Hotel Alana - The hotel itself is good, staff is friendly, although no one knows English. But, there are a few big minuses. I took higher class room (deluxe). 1. Safe was not working. I asked to change it. 2. Fridge was also not working. I asked to change 2 times, but still got barely working one. 3. The biggest minus is Aircon system. It’s broken. Very stinky and humid air comes out of it. And there’s no way to fix it. I asked, then a guy tried to do something - eventually it got even worse. It’s hard to sleep with this horrible aircon. So I can say it’s a huge minus and no one is doing anything to fix it. So think twice before coming to this hotel. Location is perfect. Unfortunately, everything was out of service- sauna, steam sauna, spa, gym etc. I think, since in December there are not a lot of customers. But, if I knew that, I’d take cheaper hotel without these facilities. Otherwise, I want to use all these facilities.
- Alison (4/5): Location good but that was about it for this hotel - Location The pool was dirty and not able to swim in, the over feel of the hotel was unkempt and dirty
- Nam (8/5): Very good -
- D3007FVcarlw (6/5): Average Hotel - The Locaton of the hotel is great for the beach. First impressions when you walk in, is the nice lobby. The staff on the front desk do not speak English so it's difficult to.communicate. The sea view room was very nice although the coffee table had what looked like cigarette burns on it which didn't look great. The downside is the swimming pool overlooks a huge building and the gym and spa are not very functional. The steam room was closed which is why I booked here. Breakfast finishes at 9am which is way too early. Would I recommend this hotel? No. There are better hotels in the area. If the facilities were properly open then it would be a decent hotel.
- Gavhas (10/5): Exceptional - Place is super close to the beach, staff were very friendly and helpful . U don't get much sun on the roof ... seems shaded all the time and can make it cold at times .
- Arthur (10/5): Very pleasant - The staffveas very congenial. Nice location. Very comfortable. Nothing
- Dominic (7/5): Good - Great location, close to the beach and very central to some good bars and restaurants. Staff were friendly and helpful. The hotel didn't have a great selection of food for breakfast so we didn't bother with it. All the food and beverage was really non existent. Restaurant didn't open after morning and the ground floor cafe and rooftop bar etc were not open at all as far as we could tell. It didn't really effect our stay too much as the hotel is close to coffee shops and restaurants but it would lift the hotel if all these amenities were up and running well
- Jenny (4/5): it was okay but I wouldn’t say this hotel was a 4 star, it’s closer to 3. - it was close by to restaurants and the beach the corridors smelt like mouldy wet carpet. the towels provided were ripped and smelt heavily like smoke we had to request new towels quite often even after our rooms got cleaned. the hotel states 24/7 reception however it was hardly manned at any given time.
- Lan (9/5): Superb -
- GSAuckland (4/5): Nice Hotel But Don't Stay Here if You Want to Sleep - The Alana Nha Trang Beach Hotel is a lovely hotel. It is near the beach and has a very nice, if a bit limited sea view. The hotel very kindly gave me a room upgrade. The facilities are superb. The rooms are wonderful and the beds are comfortable (if you get to sleep in them), and the staff is very helpful. Each room has a scale for weighing your luggage, which helped me because I'm always teetering on the limit of being stuck somewhere forever. Breakfast is the usual superb buffet you'd expect from a five-star hotel. What's not to like? Don't come here if you're looking to sleep. Everything was fine until about 10pm when someone started doing construction on the wall of my room. Bash! Crash! Thump! Duh-duh-duh-duh-duh-duh-duh--duh-duh-duh-duh-Crash!!! BOOM! This went on four hours. The hotel must have anticipated it because there were two sets of earplugs on the table next to the bed. Trying to block this assault with earplugs was like trying to stop a fire hose with a cotton ball. BOOM! BANG! DUH-DUH-DUH-DUH-DUH-DUH-DUH-DUH-DUH-BANG! I was on the 10th floor and I was still being pummeled like I was the object of a B-52 strike centred on my head. i eventually took all the bedding off the bed, went into the bathroom and made a place to sleep on the tile floor. Having an extra door and a glass wall between me and the constant pounding helped muffle it a bit, and I was eventully able to fall asleep from exhaustion after several hours of assult by pounding "music." This might be a great place to come if you want an accompaniment to a little illicit afternoon boom-boom-boom, but don't come here if you expect a relaxing evening and some sleep. You won't get it. It was a horrible experience, due entirely to the relentless, torturous assault that was inflicted on me. Would I recommend this hotel? Not a chance. Just for afternoon quickies. I'm giving it a rating of two, which is an average of 5 for illicit afternoon activities and 0 for normal uses like sleeping, relaxing, watching TV, reading, or writing. Actually, the rating is 2.5 but ratings of 0 and half-point ratings aren't allowed so I'm making it a 2 because the experience was so painful. Lovely hotel. Assault on the senses, and not in a good way. Save it for those secret liaisons where you have no expectation of sleep.
- jo anne (10/5): - Great location, close to the beach, wifi worked well on the roof top. Breakfast not included but still a good value.
- jo anne (10/5): - Great staff, English spoken, laundry service on site
- Kdm (7/5): Good -
- Thai-KimNB (8/5): "Hotel very close to the beach" - This hotel's accessibility to Nha Trang beach is definitely a plus. Imagine just a 5-minute walk and you're at the beach already. For 3 persons, the room is so spacious with comfortable beds. Shower hose and bath tub just need a little fixing. Overall, it was a good experience.
- Lee (8/5): Alana Nha Trang Beach Hotel - 1) Prime location (short walk to the beach and within walking distance to alot of highly rated restaurants) 2) Clean room (daily house-keeping) 3) Sea view from room 1) Structure of bathtub isn't suitable for bathing as water tends to flood the area outside the bathtub 2) Hard to reach reception after certain hours at night
- Troy (10/5): - Great hotel near the beach and beach bars with many good restaurants nearby. Hotel is clean and the staff is very helpful. Only problem is the shower water running into the toilet area, drains do not drain fast enough and water runs into bathroom toilet area. This is not a big deal though if you have stayed in Vietnam before as it can be much worse. Not a deal breaker. Clean hotel at the right price close to the beach and starbucks is a great thing. I would recommend this hotel and would stay again for sure.
- Mark (5/5): Passable -
- Khue (8/5): Very good -
- Maree64 (6/5): This hotel has promise - Alana Hotel is a 4 star hotel, but it has just opened up after covid. A lot of their facilities are not available or working, the photos on the website are not what the hotel looks like at the moment. There were no umbrellas or cushions on the deck chairs on the pool deck. Pool deck bar was not operational, the jacuzzi was not working, the cafe was closed, breakfast was not what you would expect from a 4 star hotel & they did not have sunbeds available at the beach due to not many visitors to their hotel. Our fridge in our room was not working, BUT after giving feedback to our travel company they contacted the hotel, and each day things got better at the hotel. sunbed cushions & umbrellas were provided, the fridge was changed and the breakfast improved each day that we stayed. Our room was very nice & very clean, we had a view of the beach from our room. This hotel biggest plus, is their staff they were fantastic and very friendly. The staff in the restaurant were very friendly, and did their best every day. Each day the staff at the breakfast restaurant added more & more options. This hotel will get back to their 4 star rating for sure, as you can see that their current issues are all due to the covid lockdown. We would stay at this hotel again, it won't be long till they are back to their 4 star rating.
- Elizer Neil (4/5): DISAPPOINTED - Last February, I stayed 1 night here which made me come back this time. Hotel condition changed so quickly in less than 4 months. When we enter the reception, the place was dark that we thought it was closed. No lights and AC. I booked for 3 rooms which they said they upgraded our rooms - thank you. BREAKFAST: 1. COCKROACH was crawling on the bread!!! Yes, that’s correct, COCKROACH. At first, they did not believe in me so they looked for it and waited UNTIL IT CAME AGAIN. The cook even killed it by her hand! 2. PORK SPARERIBS had HUMAN HAIR! 3. Breakfast choices was not good at all compared to 4 months ago. In spite of this, I remained calm not to alarm other guests. I even tried to continue my breakfast but only ordered egg that was cook in front of me, hot fried rice, boiling noodle soup, and coffee. To Alana Management, sorry about this review to be posted online. I also rely on reviews when I book for hotels as I always travel. For sure, I WILL NEVER COME BACK.
- Verified traveler (8/5): - The property is in the perfect location. On arrive the gentleman was extremely friendly and one of the lifts was out of order.
- 841merital (10/5): Location on point - We were supposed to stay in Alana hotel for 4 nights but we ended up booking 2 more nights since we really enjoyed our stay. The location was super - the beach is nearby, there is lot of nice restaurants and shops nearby. Hotel facilities are great as well - good breakfast, nice pool and bar and gym with a nice view!
- Verified traveler (10/5): - Great room, staff was friendly and extremely helpful, and the hotel was unbelievably close to the best restaurants, sites, and beach
- BillyTheHen (8/5): Great location! - The Alana Beach Hotel is a good option while staying in Nha Trang. The hotel is in a great location. The pool, gym and spa are all top notch. The staff were friendly and helpful although their English was poor. The room I reserved was a ocean view suite. It was clean and had a good bed but I was disappointed how small the room was. Don’t think it was worth the extra expense. The bathroom has a glass wall which was odd (probably to make the room look bigger then it was). We discovered later that there is a curtain for privacy. Be aware although the location is great it is very noisy at night. Earplugs were provided. Bill Vancouver Canada
- Verified traveler (8/5): - Good location close to ATMs and beach. Breakfast consisted mainly of Asian dishes but was very nice.
- Verified traveler (8/5): - The room is small but clean. Good for the price paid. The breakfast food is good.
- X6316QLsimonl (10/5): Best hotel in Nha Trang - My girlfriend and I visited Nha Trang and stayed at the Alana. It was the best hotel we’ve stayed in during our trip through Vietnam. The facilities were immaculate and the staff were even better. They helped with all our taxis, day tours, night life recommendations and even helped with rebooking our flights. If you plan on visiting, speak to either Duyen, Huy, Pham or Tinh. They are the MVPs of the hotel. They even bought us food from a local street cart to ensure to us that it was safe. We are foodies, party goes, and site seers. This is the place to stay.
- Letrinh (10/5): - Rooms were nice. We booked 2 connecting room and one standard room. The only drawback from the two connecting rooms was the bathrooms. Bad design for the bathroom. After a shower, the room became a pool. Water everywhere.
- Verified traveler (8/5): - The staff were amazing! (Loc the bell boy was awesome!)very
- Verified traveler (10/5): - Clean, nice walkable to the beach. Great buffet breakfast. Close to everything.
- Verified traveler (8/5): - Great location and the staff were friendly and helpful, was offered free vouchers for spa
- Verified traveler (8/5): - Nice hotel not far away from the beach. Room is very nice and all facilities are new.
- rabmcc (8/5): Great location - Right on the centre of tourist area and really close to the beach, staff are very friendly especially Loc .Good size tv in room with English language movie channel. Only problem is the fridge in room doesn’t work satisfactorily
- Eld0nO (10/5): Only 1 Block to the Beach - We were very happy to be so close to the beach. You can pick up a pass, valid for up to 4 hours, to use beach lounge chairs for free; beer is available for a cost. Hotel very nice and rooms were very modern in design. Some of our group found it to be noisy at night (not us) but ear plugs were available on the nightstand. Lobby staff were all pleasant and friendly in particular Loc the bell man 😎. Buffet was just ok and buffet staff were also just ok on the friendliness scale.
- Chloee3103 (2/5): Wouldn’t recommend - Hotel rooms were quite nice but that’s where it ends. The shower leaked everywhere meaning there was a pool of water on the bathroom floor. Floors in the rooms were super slippery - another hazard. The chefs at the breakfast were beyond rude. They ignored us most of the time and asking for a fried egg seemed like such a hassle. The breakfast was terrible in terms of options for westerners - the worst I’ve had in Vietnam and this was the most expensive. The waiters however were lovely. My mother and I had a massage at the lavender spa upstairs. Mine was beyond terrible - the therapist pinched me the whole time and didn’t understand any English at all - when requested for a softer massage 5 times she still didn’t understand. Very rough massage - the worst I’ve ever had. Location was good but that’s about it.
- Verified traveler (10/5): - We love the large and pretty nice Lobby area with friendly and helpful staffed. Our room is located on 4th floor facing the the Main Street with large open view glass windows. Hotel is located only around 400 yards from the beautiful beach. Excellent location for shopping, having breakfast or dining.
- Verified traveler (10/5): - The reception staff were adorable and super helpful. The hotel was immaculate, the room, public areas and pool were spotless. The rooftop bar was such a great perk and even in the rain we enjoyed swimming in to pool overlooking Nha Trang beach and city. Overall an excellent experience!
- Z6011VEsamuela (10/5): Great service - Stayed at the Alana for three nights. The facilites from the room , pool steam/spa are excellent. The breakfast buffet was good and the staff service was second to none. This hotel is In a great location across from the beach. It was a little noisy at night but not unbearable.
- Niamh_Travels123 (4/5): EXTREMELY NOISY AT NIGHT - The first thing you need to know about this hotel is that it is beside the most popular beach club / nightclub in Nha Trang, which thumps music until 2:30 am !!! You are provided with ear plugs but they don’t keep out this level of noise which is about 50/60 decibels !!! The pictures of the hotel on the website don’t reflect the general state of repair / dull, worn and dreary feel of the rooms. To be fair, the staff were very friendly and helpful. The breakfast options are very limited for western guests. Food runs out very quickly and other than the croissants and omelettes there was nothing else enjoyable, the tea was stone cold. They also seem to operate a once-it’s-gone-it’s-gone policy on the buffet with lots of things that had run out even an hour before breakfast ends. The facilities in the hotel are not of a four star standard. The shower leaked in both rooms, meaning you could spend very little time in the shower, one of the two elevators wouldn’t work to get to our floor, the carpets were worn, the air conditioning in the common areas is poor adding to the oppressive feel of this hotel, the WiFi did not have a consistently strong signal which can be frustrating. The room wasn’t always fully replenished (waters/toiletries etc) which is what you would expect at this price. Overall, we were looking forward to check out of this grim hotel but once agin we cannot fault the super friendly and helpful staff, particularly the reception and front of house team!
- Verified traveler (10/5): - good services but a little noisy because the location near club.
- reddrifter (10/5): Great location - We were a group of 6 - 3 couples and had stayed in budget hotels whilst travelling but decided to have a bit of luxury for our last 5 days in Vietnam. The reception is glossy so we were expecting good things. The room was clean and small but had everything needed. Unfortunately the shower/bath has a problem which has been mentioned in previous reviews. Our first night one of our group had a shower not realising the water had funnelled along the bath onto the floor. He slipped and ended up on the floor bruised but luckily ok. He thought it was just his room but when we all mentioned the same problem we talked to reception. They advised it was a design fault and they would give us extra towels to place on the floor. We weren't happy with that so they upgraded us. Our new rooms were huge corner suites which had fabulous views of the beach and ocean from the front and city views from the side. We loved the rooftop pool for a relaxing drink and swim after a day either at the beach or exploring.
- Verified traveler (10/5): - excellent location and the hotel is new. Good facilities and nice staff
- 572millat (8/5): Great value, great location - We stayed at Alana for 5 nights which was overall great value for money, a fantastic location. We stayed on the 12th floor and had an incredible view of the sea, in a really nice clean, modern room. A few details let it down, there was no double glazing which we would have expected as vital in such a noisy area. Instead they give you earplugs! We could still hear the traffic from the 12th floor. Also, two nights in a row the kitchen was closed and they had no room service despite offering in room dining. The best thing about Alana was the amazing and incredibly helpful concierge called Loc. He was so helpful and friendly and gave us fantastic restaurant recommendations and also general local knowledge. He made our stay! Thank you Loc!
- Adam (6/5): - Bed was just 2 beds pushed together.. one side creaked every time u moved.. not romantic whatsoever.. tv picture was also very poor quality.. worst place we stayed at in Vietnam
- Verified traveler (8/5): - Alana is a nice hotel. Conveniently located to beach and walking distance to downtown, restaurants and bars.
- 445jimj (8/5): Very Good Indeed - This is truly one of the best 4-star hotels we have experienced ! The rooms are large and well furnished , with an excellent ensuite , and extremely comfortable beds .The breakfasts are very good . The staff are , without exception , friendly and helpful . The location - a stone's throw from the beach , and amidst the vibrant life of Nha Trang - is superb . Our little tour group stayed here for just two nights , but a much longer stay would be even more attractive . The Alana is to be highly recommended .
- pohseng1121 (10/5): excellent hotel - 1.the room is spacious, nice and clean. 2.Providing superb breakfast buffet with a lots of choice, the fresh yogurt is my favorite. 3.Strategic location by having the beach just across the road. 4.there's also a shopping mall just a few steps away from hotel.
- Verified traveler (10/5): - Great place to stay, staff were very helpful and friendly, facilities were great to
- valium1094 (2/5): Felt Cheated - **READ before booking! ** - When we first saw images of the hotel suite room on the website we got so excited and booked it calling it once a life time. How wrong can that be when we checked in! The whole view was blocked by a massive new hotel building and we got a partial view! Incredibly disappointed just stepping into the room. Noise was horrible couldnt sleep well really for the few nights we stayed there. Safe was so low it seem like i was looking for something under the bed whenever i needed to use the safe Shower in long bath, getting in and out a problem, floods whenever you have a shower. It doesnt just overrun from the corners onto the toilet floor, it seeps out from inbetween as silicon has worn off and nobody bothered to fix it. Housekeeping not good, blanket had more creases after it is done. The housekeepers hang around the common area with their feet out of their shoes chatting it doesnt feel like 4 stars at all. When we checked out the hotel wanted to charge for writing paper used?!?!?! Thanks for reading my rant but it bothers me so much that i had to write my scathing remarks and please read before deciding to book, dont fall into the same "ocean view" trap we fell into!!
- Verified traveler (10/5): - Hotel is in a great location. The ocean view rooms are worth the extra cost. It is unfortunate that another hotel has been built infront however it is out of their control and the pool still has great views of the beach and city. We had a great stay. Great touch is also the use of the sun beds on the beach infront. Hotels airport transfer is also very reasonably priced compared to what we have seen elsewhere
- Verified traveler (10/5): - Beautiful hotel, beautiful beach! Only thing was, the clubs nearby played very loud music into the early hours of the morning - the hotel provided us earplugs for construction (which we never actually heard) so these came in handy when sleeping.
- Verified traveler (8/5): - Nice hotel, close to the beach, nice amenities, rooms nice
- Verified traveler (10/5): - The hotel is very clean and in a great location. I particularly enjoyed the gym, sauna, and spa. My wife and I enjoyed a massage there every day.
- Verified traveler (8/5): - Reception and front office staff were so courteous. Always met with a smile and greeting from Lock. Good location and close to the beach. There are many many massage places but if you want an unforgettable experience go to the “blind massage “ place a block from the hotel. We have had massages from all over the world and this place ranks above all - especially the full body massage. And the bonus is it is at least half the cost of every where else. Give them a big “tip” as they really deserve it! Enjoy !
- Verified traveler (10/5): - Excellent experience with Alana when I was in Nha Tráng. The staff were all so friendly and helpful and the facilities are surprisingly quite good! The hotel is in very close proximity to the beach, superb location. Wouldn’t ask for more and would definitely stay with Alana when I return to Nha Tráng.
- Robin (10/5): - A total holiday experience. Awesome room with great views. Staff that were more like family and food that always tasted as great as it looked. Special
- Glenda (8/5): Down town Nha Trang - Very conveniently located close to the beach just at the Sailing Club. Many markets and shops nearby. The hotel has a roof top pool and bar. The wellness centre has one of the largest spa pools I have ever seen. Buffet food was good and varied. There are many restaurants to explore nearby. Room clean and well appointed and the bed was very comfortable. The staff were attentive and helpful and mostly fluent in English. I enjoyed the experience of staying there and would happily go back.
- yi (8/5): suite room - Good facilities of jacuzzi, steam bath, sauna provided. Suite room with large comfy bathtub and good beach view. Airport pick up service is available at reasonable price, driver punctual on time. new Vincom plaza building next to hotel under construction, can be noisy now at daytime, but easily negligible with ear plugs. would be convenient when the mall is ready. Beach towel and sunbed voucher provided without extra charge, but need to collect from reception. Sunbed doesn't own by hotel, thus without the voucher from reception, you can't use the sunbed. Overall, a good beach hotel.
- Kelly (10/5): - Great stay! Hotel was great and the staff was super friendly, helpful, and attentive. The beach is right across the street, and they have towels to borrow and beach chairs you can use. Great stay!
- Verified traveler (10/5): really nice place - really nice hotel. It is just a shame new hotel next to it takes away everything
- John (10/5): - Great hotel near the beach, Sailing club and numerous restaurants (including the Louisiana Brewhouse). Friendly staff, great breakfast and free 60 minute massage for 2 included in the price, which was superb. The pool on the top floor was lovely, but unfortunately the view of the beach/sea had been mostly blocked by a new taller hotel, however this is not the Alana's fault.
- Robert (10/5): Great hotel - A great hotel close to the beach the staff were really friendly and helpful. I would recommend this hotel to all
- Verified traveler (10/5): Such friendly staff - Nothing was too much trouble for the staff. Always friendly and smiling. Comfy beds, soft linen, good breakfast. Only negative is the street noise isn’t blocked out in the rooms.
- Vivien (10/5): Very clean room and well-maintained gym - The room was very clean and spacious. Location of the hotel is great - Less than 5 minutes from the beach and there are a few convenience stores around. Hotel staff were very friendly and always ready to help. Very impressed with the gym - tidy and well-maintained.
- Matt (2/5): Probably the worst hotel I have ever stayed - Too much I have to say about this hotel. Room: next to a filthy construction site, ocean view is gone so don't believe in the photos the hotel provides. It's next to a bar so basically you need the ear plugs provided by the hotel for a better night sleep. The toilet is such an interesting piece of art tho, whenever you shower, the water literally just leaks out all over the floor, no shower curtains means you will become a housekeeper to dry off the mess you made after the shower. Such a joke! Service: No one ever cleans up the room unless you call the reception. I have never experienced a hotel with no one cleaning up the room after I return in the evening. Literally everyday I need to call the reception before I go. Taxi service: Just forget it. They sent me an email deliberately asking whether I need a taxi to and from the airport. At first I really appreciated because it was my first visit to Nha Trang, but then they asked me to fill out a pdf file and asked for an image of both sides of my credit card. I said I wouldn't provide it because it is not secured and I don't know how they're gonna handle it. I suggested to pay via PayPal but they refused saying it is their policy to take the photo of my credit card. Go take a cap instead from the airport, it only costs VND 250k but the hotel charges you over VND 300k. Day tour provided by the hotel: Such a rip-off. It say the tour ends at 4:30pm but we came back at 2:10pm and the guide kept saying we need to hurry.
- Mia (8/5): Super nice staff and Reasonable price - Nice staff are waiting, and access nha trang beach directly. breakfast also awesome!
- Brett (8/5): - The construction noise wasn't too bad and the views from room 1940 were lovely. However the best thing about this hotel was the staff. The counter staff are really good with restaurant recommendations, but their driver "Tung" was just amazing. To our surprise the Hotel car is not only cheaper than a standard taxi ride, but their driver Tung is so much better and more courteous than local taxi drivers. Would definitelt stay here again.
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