Mandurah Hotel
Location: D - 929216, Pantai Beserah,Jalan Kuantan - Kemaman, Pahang, Kuantan, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Beachside Retreat: Experience a tranquil stay just 400 meters from Balok Beach at Mandurah Hotel.
Delicious Dining: Indulge in a variety of delectable dishes at the hotel's restaurant and grab a drink at the on-site bar.
Relaxation & Convenience: Unwind on the sun terrace, enjoy free WiFi, and benefit from 24-hour room service and a welcoming front desk staff.
Book your stay now at Mandurah Hotel for a memorable seaside getaway!
Important Information
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- BBQ facilities
- Lift / Elevator
- Fax/photocopying
- Facilities for disabled guests
- Massage services
- Fruits
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Health or beauty spa nearby
- Beach club nearby (surcharge)
- Beach toys
- Vegetarian menu options available
Rooms Available
-
Family Room
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
-
Family Suite
2 King Beds
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Electric kettle, minibar (fees may apply), room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, towels, and a shower
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
-
Standard King
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Electric kettle, minibar (fees may apply), room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
-
Standard Triple Room
The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
-
Standard Double Room
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key card access
-
Standard Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and slippers. This twin room is air-conditioned and has a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key card access
Guest Reviews
- wei ning (6/5): - Hotel address is not correct. Make me pay more money to find this hotel.
- zu (6/5): - Provide local tv channel,change new mattress.add breakfast menu..limited choice.
- Rosnah (8/5): - I love the easy access to beach, Iove the surrounding - easy access for shopping and eating. Staff all all friendly and accom9dative Its small and simple and complete
- Norasiken Yaakob (10/5): - overoll all ok....room clean/toilet clean/book family suite and we have nice view
- Roziah (10/5): - Overall semuanya ok je kecuali bilik takde iron & hair dryer. Menu breakfast kalau ada pelbagai lagi best. Rasa masakan semua sedap. Kalau tambah aneka kuih muih & pelbagai jenis buah lagi best banyak pilihan.
- Adarudy (10/5): - The room was perfect for my family. Clean, tidy, all the gifts inside the room were great. I didnt expect to get all those gifts with the price I paid. So exclusive and high standard. The ambient was nice. The staffs were great. Good cs. The breakfast buffet was delish. Even not so many choices to choose from, i enjoyed my breakfast so much. Overall it was a pleasant stay and i totally recommended to stay in Mandurah.
- Nuroule (10/5): - Loved the breakfast, the cleanliness, the fact that the cafe is facing the beach hence breakfast is such an experience. The bell boy is so kind. Didnt even take a tip we offered. Thats rare. The toilets are clean and we were given complete set of toiletries. And given all these awesome things, the price is sooo affordable. My go to hotel qhen i go kuantan!
- NOR (8/5): - Peaceful location, a great place to get away from the city & finding solace in your life.
- Verified traveler (2/5): - Hotel did not have my reservation in their system and my family was stranded in the lobby
- NorAniza (8/5): - Ample free parking lot Close to nice and quiet beach
- Verified traveler (6/5): Vlose to the beach - Was given room that have not done housekeeing. But reception quickly change to another room.
- Richie (6/5): Beach is very poor and the massage spa is no good. - There is nothing to do at the hotel. Room is clean
- maya (6/5): nice but overpriced - so..so..
- NURUL SAIYIDAH (6/5): over rated but still can be improved - we do had a good time there but management need to improve on room cleanliness and maintenance..the room is bit dusty, refrigerator is not working, and the swimming pool is not well maintained..kids pool totally dirty and cant be used.
- Verified traveler (6/5): Nice property, nice beach. - The hotel is quite new and we stayed in a standard room, which had 2 single beds. All is good, except for - the hot water which was not so - but we could live with it. The water boiler was damaged by earlier guests, so that there was debris at the bottom - not noticeable until I looked closely. Finally, I got bitten by sandflies - *Not* on the hotel beach, but at the adjacent property.
- Mohamed Ghr (10/5): Great Place! - If you are looking for a place near to the beach, this hotel is the one. I would have rated it 5. But, there was a problem with the safe deposit and the staff couldn't fix it even after 3 times of trying different batteries. Also, there was some sort of karoke party on the beach going on and it went on until late, which made it difficult to sleep early.. Breakfast buffet was reasonable. There are also many restaurants around the hotel that open from evening until late. Overall, recommended!
- Sasi (8/5): Nice hotel near to beach,suitable for vacation - Peaceful environment, room view not facing beach, food good,parking is problem as hotel not reserve parking lot for hotel guest.
- Nur (8/5): Clean room, near to beach - The room is clean. The hotel is close to the beach.
- Lai Kuen (6/5): A Kingdom for Deck Chairs!! - the place would have been great if they have deck chairs to relax on the beach. Hotel does not even provide beach towels!!! They only have concrete benches facing the beach which is mighty uncomfortable after a while... :-(
- Verified traveler (8/5): - Good.recommended for those required relax and release workload.
- Rushdan (8/5): - A quick weekend getaway; stayed for 1 night. Room is clean and nice, bfast was good. Gteat access to the beach
- Verified traveler (8/5): - Had a really a nice stay. Room is very clean and big. Nice view of the ocean as well.
- Verified traveler (8/5): Everything is good - Nice hotel, staff very friendly, breakfast is good. The pool is ok. Recommended.
- N (8/5): Hotel staff are lovely - Very nice and polite hotel staff! :) Wonderful experience. Beach are clean!
- Verified traveler (10/5): awesome hotel - Great
- Suhana (6/5): Nice hotel, will come again - Nice hotel, love the breakfast buffet, especially the Nasi Lemak... Near to the beach. Front staff are friendly. Fast c.in.. Just upset with the pool.. dirty and smelly.. especially kids pool.. small, dirty and smelly.
- Goh fmly (8/5): Nice n new hotel, near beach quiet environment. - Overall , we hv a comfortable stay . Value for money. All of us like d beach front. Short of staff during CNY...But they still tried to provide good service.
- Jalilah Nor Akmal (4/5): Clean Hotel but poor service and dirty pool. - Very Disappointing with the pool condition since I am travelling with my 2 little kids, they are definitely expecting the pool to play with. the water was dirty and I was told that they only clean the pool once a week. The service was poor, takes about 30min to check in, and we got no buffet for our breakfast (the reasons they gave is because we are staying on weekdays).
- Edyve (8/5): Nice hotel opposite the beach - The hotel is fairly new thus a plus point and well maintained. The room is on average size, nice deco and comfortable too. Good wifi, not much on the tv channel selection. Just opposite the beach which is really great though the swimming pool is at the chalet section, which is not at hotel vicinity.
- Verified traveler (2/5): swimming pool so dirty.... - just normal hotel..but high price...not recommended to stay.
- Yati Suzana (10/5): Great location for relaxing - We had a good stay. Location was good. Hotel was good and staff were friendly and helpful. The only improvement we can suggest is that the toilet door needs to be changed for better privacy.
- HANAFIZA (10/5): Good value for money. New hotel - Good value for money
- Verified traveler (6/5): - satisfactory.............................................................................................................................................................................................................................................................................................................
- Verified traveler (10/5): Superb Hotel - The room is clean. Great shower. The aircond is not that cold during the day but OK at mid night. Helpful reception lady. Breakfast was OK. Offered between fried rice or american breakfast and no buffet. Probably it is weekday and not many guest. The room service closed at 10pm. Had Mandurah Fried Rice with 2pcs chicken satay and mushroom room which are nice.
- Samsul Nazim (10/5): - nice hotel. good decoration. well maintain.
- Customer (6/5): Nice - A good place to stay for backpackers or group travellers.
- firds (8/5): close to the beach - pleasant stay at mandurah as this is my 2nd time stay
- Rashid (8/5): - All nice except beakfast which is should be upgraded. Staff helpful.
- Kostyantyn (10/5): - Nice hotel right on the beach. The beach is a bit dirty and home to enormous amount of sandflies.
- Sheha (8/5): Beach "Boutique" hotel - Easy to find the hotel since the only tallest building in that area, big space for parking/entrance. Staffs at concierge was OK but a little slow to process our check-in. There some smell at ground entrance lobby till lift (maybe near to restaurant and/or not enough ventilation / AC to circulate). The room however is very clean and well manage although some of the wall paper about to peel off. The toilet was clean (no mold or smell). The staff a little bit slow respond when call but i guess due to full house. They also have spa area (massage & facial) which is nice to have and easy to booking.
- Shahril (10/5): near to the beach. very calming environment - Was really happy with the staffs, all are very pleasant & helpful. And thank you to the person who help me checking in, he didn't mind that i put only rm50 deposit (rm100/200 usually) as i came straight from work and didn't go to the bank earlier.
- Swee Siong (8/5): Nice beach hotel but .... - Good location with a nice beach, friendly staff and very affordable rate. Stay there only if you don't mind taking cold showers at night (there was no hot water in my room) and not having wifi (the wifi went kaput at 10.30 pm and remained unconnected when I left the following morning).
- Azmi (8/5): Value stay at Mandurah - Value for money
- chin cherng (8/5): comfort 3.5 star stay - relatively tranquil yet not too far away from the city centre
- Saravana (6/5): Disappointed - Everything about this hotel was great except for their charges on the access card . They charged me Rm50 for a lost card which I feel really absurd. We all know how much it cost to get a new card . Disappointed !!!!
- Uyaz (8/5): Beach front hotel - Me with family of 4 adults comfortably stay in their spacious family suite with 2 king beds & amazing ocean view right in front of the room, u can watch the sunrise as well, 2 separate showers but no lock on the door. Variety of breakfast & don't forget to try their nasi lemak & omelette.
- Rizal Rizwan (10/5): Great Hotel, Value for money! - It was a pleasant stay at Mandurah Hotel. Exceeds our expectation. Kudos to the hotel employees. Polite and very helpful. Will definitely visit this hotel again.
- MUHAMMAD FARID (8/5): - Windy beach, algae pool, no door lock on bathroom
- Shari (6/5): Will come back - Good vacation with good hotel..
- Mohammad (8/5): - good location, breakfast is not very good
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