Holiday Inn Express & Suites Cold Lake by IHG

Location: 5315-48 Avenue, Cold Lake, ca

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Fax/photocopying
• Hot tub/Jacuzzi
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Secured parking
• Swimming nearby

Rooms Available

• Standard Queen Room with Two Queen Beds

  The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen

• King Suite

  This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Coffee machine
  • Linen

• Standard Room

  The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen

• Standard Queen Room

  The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen

• Specialty Room

  The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Linen

• Queen Suite with Two Queen Beds

  This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Coffee machine
  • Linen

• Queen Suite

  This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Coffee machine
  • Linen

• Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower

  The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a sofa, a carpeted floor and heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Coffee machine
  • Linen

• Standard Queen Room with Two Queen Beds and Tub - Mobility/Communications Accessible

  The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a sofa, a carpeted floor and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Coffee machine
  • Linen

• Suite Other - Non-Smoking

  This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Coffee machine
  • Linen

• One-Bedroom King Suite

  The suite features a coffee machine. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Coffee machine

Guest Reviews

• Reberta (10/5): - Everything Everything
• Clayton (10/5): Very clean rooms, good beds. - Very clean Nothing
• Fortunato Jr (10/5): Well recommend for those going to cold lake - Best place to stay
• Danny (10/5): - Staff were friendly, room and bed were comfortable, breakfast was great!
• Nishy (8/5): -
• Travis (10/5): -
• Shiloh (9/5): -
• Cheryl (9/5): -
• Christiane (10/5): Courteous, friendly, clean. - I would recommend this hotel to friends and family for sure. N/A
• Nicole (5/5): -
• Grove (5/5): - no resturant,
• Nina (10/5): -
• Amanda (10/5): - Staff was friendly and helpful, explaining everything I needed while checking in. Excellent service!
• Dave (10/5): - Great hotel, easy in and easy out again.
• David (10/5): - Close to most soamenities
• Pratik (10/5): - Staff is super helpful
• Patricia (10/5): - Very close to family I was visiting
• arlee (10/5): - Very clean. Crowded at the breakfast
• Sabrina (10/5): - Absolutely enjoyed our stay here!! All the staff were incredibly friendly and the hotel was incredibly clean! Highly recommend!!
• Fern (10/5): - Everything was excellent
• Rossel (10/5): -
• Alona (10/5): - The receptionist Omar was very helpful. Making sure that our check in was smooth and informing us of things what we need to know about our stay. Thanks Omar!
• Angela (10/5): It was great! - The breakfasts were great. The staff around the whole hotel was very friendly and accessible. N/A
• Nathan (10/5): - Great service! Awesome breakfast included.
• Jagadeesh (10/5): -
• Stacy (7/5): -
• roda (8/5): - Very accommodating experience quite and clean
• Teresa (10/5): - The Queen Suite accommodated our whole family and was available for a decent price. The pool was just the right temperature. Breakfast was filling and delicious!
• Cheyenne (10/5): - .
• sarah (10/5): - Will definitely stay again 😊
• suzette (10/5): - clean and relaxing
• Yhet Ortega Bain (10/5): Great location - Clean and well maintained facility. Staff are kind and helpful.
• Kenneth (10/5): - Good breakfast.
• Donna (10/5): - Clean, comfortable, nice staff
• Leah (10/5): - Bed was super comfortable and the pillows!
• Michel (10/5): - Quiet. Clean and safe
• Aristotle (10/5): - Great
• Diane (8/5): - Spent a great night there recently while we enjoyed Kinosoo Beach. Everything was wonderful, but I noticed the bed linens smelled "musty". Could just be a detergent issue or maybe a sensitive nose. Over-all excellent value.
• Clariz (9/5): Friendly, helpful and knowledgeable front desk who have helped us checking in and even knocked on our door to provide us - Friendly and helpful staffs No garbage bags provided on garbage bins inside our room but the rest are perfectly fine
• Saumya (10/5): - Amazing very pleasant service
• Cherryl (10/5): - Hotel room looks new
• Dhirendra (8/5): - Friendly and courteous staff. Parking
• Rae Anne (10/5): -
• Cheryl (9/5): -
• Gomez (10/5): -
• Dayna (10/5): - We love this hotel and come almost every year for several nights. As a bigger family, we really appreciate the size of the rooms, the in room microwave/fridge/coffee maker and of course, the full breakfast each morning. Staff are always friendly and helpful and my kids look forward to this stay every year. See you next time!
• Crystal (10/5): - This is our “go-to” hotel in Cold Lake! Beds are extremely comfortable, and the breakfast is fantastic. We also love how clean it always is, and enjoy using the pool and hot tub. The water pressure in our 2nd floor room shower was amazing as well.
• Angela (10/5): - The room was lovely... beds so comfortable! We had a room with a couch (extra living area) so happy we selected this option! Exceptionally clean. The breakfast was fantastic! Staff were so friendly and helpful! Definitely recommend!
• Stephanie (10/5): - Staff was incredibly friendly and check in was quick
• Rae (10/5): Exceptional -
• Crystal (10/5): - Nothing of concern with this hotel everything was great I’d stay there again
• Deidra (2/5): - I like the property it was the management that the issues were
• 719honeyb (2/5): Horrible Hotel - This is supposed to be a hoilday. and I can say the Hoilday Inn in cold lake Alberta is the worst hotel stay we have ever had! When we finally got to cold lake we checked in and were told by the desk worker that after 11 at night we were not aloud in the front doors and had to use the side doors "for staff safety my mom did not agree with that for where is the customers safety? there was no security at the side doors that lead into stair wells. My mom was told that if she didn't like it not to leave after 11. my mom was not happy about that but left it alone. this morning my mom wrote a complaint to the Hoilday Inn head office about the door policy. My mom Went to the Front desk and asked for management because she wanted to inform them that a complaint had been put in. the man at the front desk from last night informed my mom that he was the manager. my mom inform him that a complaint had been made and he got super upset amd started to be verbally abuse and aggressive towards my mom. My mom walked away. Thru out the day we came and went at the hotel thinking everything was to be left alone. at around 3 this afternoon my mom, dad and aunt stopped at the complimentary coffee bar in the lobby to get a cup of coffee when the man from the desk came up to them with a lady. The lady said she's was the assistant manager. she started talking to my mom about the complaint but everything she said was wrong and when my mom tryed to correct her and say she was not there to fight. the male manager started to get very loud and walking towards my mom in a aggressive manner, which resalted in them being cornered at the coffee bar. my dad was waiting at the elevator saw what happend stepped in and told him not to talk to his wife like that. the lady then yelled at my dad not to yell at the manager. My dad looked at her and told her I'm not yelling but he is. the hotel then called the cops and kick us out of the hotel. (after the cop arrived the cop told us that the assistant manager is actually. the owner.)we had booked the hotel back in April for this trip. they waited till after 3 to kick us out so they won't have to give us the refund for tonight and we might get a refund for tomorrow. we had to go find a new hotel at a high price because we were kick out because my mom did not agree with a un-safe door policy. how is that fair.
• William (10/5): - Convenient, quiet and comfortable. Excellent breakfast options.
• Gerald (10/5): Exceptional -
• Tracy (8/5): - .
• Arvelyn (9/5): Superb -
• A2600ZFdonc (10/5): A Top Notch Hotel in the Lakeland - Hotels do indeed vary in their service and cleanliness. In Cold Lake, we always select one hotel - the Holiday Inn Express & Suites. Similar to past trips, the staff at the hotel from front desk to breakfast staff to cleaning staff are pleasant, polite and do indeed smile. Overall, you feel quite welcome in any area of the hotel. The rooms are spotless to perfection. The pillows are truly comfortable, far better then what I sleep on at home. The breakfast, complimentary, is top notch, matching American hotel quality and service that I've experienced in the past. Parking is excellent, the area is well lit and clean. Located near downtown Cold Lake south, it is near a track which is great for walks or runs. The main shopping areas in Cold Lake in either direction aren't more than a few minutes away. Those interested in touring the airbase, this location is a great place from which to stay and start. All in all, I recommend this hotel. It is more expensive on average than the others, but it is worth the value.
• Gurpreet (10/5): Exceptional - Room were spacious and hotel is very clean. Breakfast has variety of options.
• Shiena (10/5): Exceptional -
• Darryl (8/5): Incompetence - Love staying here. Though the front desk called after hours when I was sleeping on Friday night. Said my credit card info did not go through. Wow. Rude. Could have waited until morning. Talked to the desk Saturday morning. My credit card company clearly showed the transaction. They insisted I did not pay. Asked for manager that evening and they said it had been rectified. The problem was at their end. One system not in sync with another. So after unnecessary stress and an unsleepless night all i got was $60 off my first night. Not even a night free for my inconvenience. Will I stay there again? Not sure. There are other options.
• Rob (10/5): - Excellent front desk service. Assisted unlocking tv so I could use fire stick and be able to watch soccer matches.
• Edwin (10/5): - Went for a four night stay for fishing. Ample parking, friendly staff, clean and spacious rooms, and wonderful breakfast. Beds and pillows were comfy!
• Hannah (7/5): Good - staff was a racist towards the aboriginal families that were staying there i was not impressed
• Sharmon (10/5): - It was clean. Comfortable. Not too pricey. Nice view.
• Kieley (8/5): - The breakfast was really good some mornings and okay other days, one day we asked for towels but they didn’t take out old towels or change the garbage but then did it the next day, overall it was a great stay.
• Samantha (10/5): - Clean, quiet, friendly staff, great breakfast options that get changed up every morning. Best family hotel experience so far!
• Joshy (10/5): - it was amazing
• Beatriz Eugenia (10/5): - It's a nice hotel, I want come again
• Mary (10/5): - Greeted warmly at checkin. Always a good morning enjoy your day. Answered all questions asked
• O’brien (10/5): Exceptional - Extremely clean. When my room wasn’t cleaned in the morning it was cleaned at night. We never had to ask for additional towels or anything as everything was always restocked. Breakfast was delish. We will stay here again. Thank you.
• Phillips (10/5): wasgreat thak yu - did have any vreakdast na
• Md (8/5): Very good -
• Rachelle (10/5): Exceptional -
• AJ (10/5): - It was a great hotel
• Rumen (10/5): - Good place
• Marianna (10/5): - Beautiful room
• albert (8/5): - Very nice room, the breakfast was great
• Yetunde (10/5): - NA
• Darryl (10/5): Fish on!!! - Couples fishing trip was fantastic. Hotel went above and beyond. Highly recommend.
• Maykee (8/5): Very good -
• Janice (10/5): Exceptional -
• Arce (10/5): - The pool was tempting. I don't usually go for a swim, but I couldn't resist.
• Dinesh (10/5): - Good
• Precilla (2/5): - The pool was full of employees swimming, breakfast if terrible, no drinking water available.
• Dawn (5/5): Probably won't come back. - Bathroom bathtub and shower had hair in it. Room was noisy being on the first floor and close to the breakfast area in the morning. Breakfast was great.
• John (10/5): - The only issue we had was the coffee during our free breaky. It was too strong. Had to add hot water to even it out... coffee is life
• Marni (8/5): - Very friendly staff
• Daniel (10/5): - Breakfast was phenomenal
• Sophia (10/5): Exceptional -
• Glenda (10/5): Enjoyed my stay - Very clean and comfortable
• Julie (10/5): - it was great!
• Sheila (10/5): - Great place to stay, quiet clean and comfortable
• Tymchyshyn (10/5): Fantastic - Nothing
• Chelsea (10/5): - Nice and clean.
• Bradshaw (10/5): Exceptional - The hotel was clean the staff was friendly the rooms are exceptional.
• Debbie (10/5): Awesome booking! - Rooms were clean and spacious. Facilities were excellent..pool and breakfast options top marks.! Staff were friendly
• Bella (2/5): - Its ok
• Jessica (7/5): Good -
• Andrews (10/5): - Loved every minute there. Great place to stay

Photos