Grand Swiss Hotel

Name: Grand Swiss Hotel
Address: 431F, Lebuh Chulia, George Town, Penang, 10200, George Town, MY

Location: 431F, Lebuh Chulia, George Town, Penang, 10200, George Town, MY

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Welcome to Grand Swiss Hotel, your perfect getaway in the heart of George Town!

Comfortable Accommodations
Our 40 air-conditioned guestrooms provide a cozy retreat, equipped with complimentary wireless internet, private bathrooms with modern fixtures, and daily housekeeping to ensure your stay is hassle-free.

Convenient Amenities
Enjoy features such as a 24-hour front desk, luggage storage, and designated smoking areas, alongside free self-parking on-site to enhance your experience.

Prime Location
Situated just moments from iconic attractions like the Georgetown UNESCO Historic Site, Cheong Fatt Tze Mansion, and vibrant local markets, you'll have the best of the city at your doorstep.

Don't miss out on an unforgettable experience – book your stay at Grand Swiss Hotel today!

Important Information

This hotel offers designated smoking areas.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free self parking
Accessible shuttle
No accessible shuttle

Rooms Available

Family Quadruple Room

2 Double Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
Standard Double Room

1 Double Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
Standard Twin Room

2 Twin Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
Superior Twin Room

2 Twin Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
Superior Double Room

1 Double Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
Standard Single Room, 1 Twin Bed

1 Twin Bed
110 sq feet

Internet - Free WiFi 25+ Mbps
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap

Guest Reviews

ka wai (2/5): - Terrible Cockroach in the hotel Shower heater is not functioning Smelly bed sheet
Azman (8/5): Nearby to town area and reasonable price - Nearby to town area, reasonable price and a walking distance to food hawkers. Available parking lot. Also next to a mosque for those would like to perform prayers.
leow (8/5): Value for. Price. Stay 1st floor, if u Don climb - There is no. Lift, so if you are staying on second, need to climb up. Value for price
Verified traveler (8/5): - Excellent location. The place is clean and good value for money.
Verified traveler (8/5): - Very strategically located, walking distance to many food outlets and tourist attractions. The staff are friendly, but a bit lack in term of facilities. No small fridge in the room, and only one plug point to charge your phones.
Verified traveler (6/5): - Not so great
Verified traveler (6/5): - I need one extra pillow but need to charge ..
Verified traveler (8/5): - Pros: cheap, clean, good water pressure, location. Cons: limited tv channels (no local malay channel. At least can put Astro Ria), no mineral water in the room (they provide cukko water dispenser outside the room)
Philomena Suling (10/5): Excellent stay. - Excellent stay. The hotel is just near; - most of the attractions, walking by distance. - the night street market and full of bar / lounge. A very lively area by day & night.
Ichiro (4/5): - The floor carpet in the room was kinda wet. The toilet has a drainage problem, water goes down very slow. The room needs more power plug.
Verified traveler (8/5): - Near to stalls and mosque
Peter (8/5): Decent In Georgetown~ - Location: 4/5 (If you are into Chulia Street and the various heritage zones, then this area is good enough) Cleanliness: 4/5 (Generally clean in and out of the hotel) Service: 4/5 (Nothing to shout about either, checking in was fine and room service was barely used so can't really comment much) Amenities & Facilities: 4/5 (Everyting was working fine, and the usual toiletries are provided) Room: 4/5 (Slightly small but decent enough to sleep in)
Loke (4/5): - Only cleaniless. Very inconvenient don't hv lift. Very irritating & noisy when hearing malays praying. Worst was booking confirmed 2 rooms for twin sharing but when checking in they gave us double bed. After long arguing, they just gave 1 twin sharing. This type of service cannot b accepted
Verified traveler (10/5): - I enjoyed my stay at this hotel, staff are really friendly, rooms are very clean. The location of the hotel is very convenient as most of the shops, restaurants and bars are just within walking distances. I will definitely choose this hotel again for my next trip to Penang! :)
Patengg (6/5): - the old lady who at the receptionist is so not friendly and so filthty
Verified traveler (6/5): - Room very small but good location, near to komtar, surrounded with food and bsr
Thee (10/5): - Hotel and room is clean, has parking space.
SL (6/5): - Good location and provide ample parking space. The drawback is the hotel condition where the bed and pillow are uncomfortable and the furniture and carpet need to refurnish as it is old already.
Ahmad (10/5): Very comfortable. - Overall 8.9/10. Online customer service was so bad. But rooms and other facilities TIP-TOP(Budget)
Verified traveler (8/5): - Good stay, comfortable. The room is only small in size & not sound proof, noises could be hear from outside. And limited parking lots. First come, first serve basis.
Stefan (8/5): - Small room, but quiet and clean. Friendly staff. Internet not the best but good enough for guest who staying for a night or two. Only thing missing was a fridge. Fridges are not available in any room. That's not good for guest that like to stay more then just 1 or 2 nights. Location is also ok. There are restaurants , small shops and even 7 eleven in walking distance.
Tie (6/5): Okay - Overall satisfactory. Few facilities need to be improved - 1) air-conditioning, like auto control, on & off, caused the room heaty & noisy, 2) TV power point also not good, sometime have contact.
Nurul (8/5): - Good location near to most main attractions. The room is nice, but need an improvement in terms of facilities in the room, like providing mirror in the room(the only mirror is in toilet) and the kettle is not clean enough (but they do provide cuckoo in hallway). Overall, it's a good stay.
Gadis (10/5): - Nice Hotel and very clean. Friendly staff. Will repeat again!
Indra (8/5): - Good and clean hotel. Good location for food
Herbert (8/5): Nice to stay - Nice hotel. value for money... it is located in the heritage area. A lot of good food nearby
Verified traveler (8/5): Suitable for travel with family - Good to stay..near to attraction places..suitable travel with family
Verified traveler (6/5): Poor sound-proofing - Very basic hotel, room is small, night shift staff has no manners, worse thing is about the thin wall, sleep can be disturbed.
Eugene (6/5): nice location - This hotel located at the most happening spot in down town. Very convenient with free parking and walking distance to get nice foods.
Verified traveler (4/5): Location ok - Staff is not friendly when chec in. The time we go into the room the floor is wet because of just mop the floor. We tell the staff they ask us to wait it dry. We bring 3 children and two are below two years old so we dry it ourself. When check out time they charge us rm45 for the towel because there is food stained. They said already try to wash but the towel obvoiusly no wash.then they chanhe say only try wash a little area but never show us the area also. At last charged us rm20 washing fees very unfriendly method. They throw the towel to floor saud dont wan out money since we r not happy for that rm20. So at last we left rm20 on their table. Not recommend
Mohd Azuan (8/5): Comfortable room - Comfort to customers who deal with comfortable lounge seating, well as clean for toilet.😉
puteri jaffry (6/5): Its okay. - Room a bit small for family. Bathroom not so clean. Can improve on bathroom cleanliness. Other than that, its fine. Near to tesco and aeon, very convenient.
Verified traveler (4/5): Nice hotel close to everywhere - *This hotel is just simple and nice. *Our room doesn't have any dressing table, pluckpoint for charging phones in between the beds, doesn't provide mineral waters which is very disappointment. * Shops, Restaurant is everything nearby to the hotel.
Verified traveler (6/5): - Nice place with walking distance to city center. Beautiful mural along the street.
Verified traveler (8/5): - Nice friendly staff, some great mural attraction, and well decorated room. Overall was greaaaaaaaaaaaaaaaaaaaaat.
Kieran (10/5): Grand Swiss Hotel - My room was excellent, quite big enough for me and probably even for two. Daily room cleaning and bed making etc at time to suit occupant. I spent an enjoyable seven days based out of this hotel.
Steven Leong (8/5): good location for some famous food spots - very pleasant staff when check in time, I suggest hotel can request charge balance instead of request room night deposit which i think unnecessary. The room is value for the money i pay, within hotel there are some nice street arts for photo, public water dispenser which is convenient for us, parking lot for my car. Will consider to come again for my next Penang trip.
stephen (6/5): Convenient for eat - The room is extremely small in size, less than 15 sq m including the wash room. Even the welcome tea is in a tiny size cu
Verified traveler (4/5): Not in my choice for next stay - Dirty bedsheets; requested Hair dryer but limit to one hour only; washroom too small; location can’t be reached via Waze, but Google Map yes.
tan (2/5): - CLEAN, WALKING DISTANCE LOCAL FOOD, TOILET SHOULD UPGRADE TO BIGGER SPACE TO SMALL
SC (8/5): Value for money - I actually expected much worse but when I checked in and stay for a night, I actually love it. Value for money, clean room, tv, air con, location is good. But the superior double room is just right and comfortable enough for 1 person. If there are 2 people, it would be a bit small. Tips : If you prefer quiet, stay on the upper floor, do not stay on the ground floor.
Verified traveler (6/5): An average hotel - Room is ok but bathroom is small. Bed is not as clean as expected. Water dispenser at corridor, easy to replenish water bottle. Nearby to most town attractions.
jepp (6/5): Nice hotel, decent price considering the location - Very strategic location, nearby Penang attraction places. Walking distance.
Yusak (8/5): Comfortable budget hotel - A good place to stay if you're on a tight budget. Room is basic but resonably clean and comfortable. Need to search around for places to eat as no good restaurants nearby.
Verified traveler (8/5): Clean and good location. - We had a pleasant stay. Great location. The hotel was quiet when we were there but the next day it was full. The lobby was crowded. Easy to walk to everything.
Visitor (10/5): Welcoming staff, nice facilities - Staff are very polite and welcoming, facilities are nice, they even have own bikes to rent for hotel guests. Room was good enough.
Lance (8/5): Nice close to the city centre - The place is very convenient with a lot of stores and food around. I like it a lot and you can even rent bicycle. But there are small little flies in the toilet.
Kristina (8/5): Nice and clean budget hotel - Very nice, clean hotel. Excellent location, close to all attraction and street food areas. However I got room which has no windows and this was not mentioned during booking process. Room was bit too small. Hotel offers free coffee on arrival, daily room service. I am happy with my choice and would stay there again.
Kristina (8/5): Very clean and nice hotel - Very clean, nice hotel. Room a bit small and without window, which was not indicated when I booked it. Overall I liked the stay. Location is superb.
Jennifer (8/5): Convenient to food shops - We checked in late.. when we went out, there were so many shops still open and prices were reasonable. Lots of entertainment outlets which we liked. Walking distance.
Hana (8/5): NIce, Clean & Pleasant - Walking distance to shopping area. Nice hotel to visit. Clean.
Raflurv (8/5): Comfortable place - Comfortable place to stay. Free bicycle ride is available for guests together with maps. Complimentary coffee/tea(free flow) for the guests are provided as well. Overall, you get what you pay for(slightly more).
Sunny Lim (4/5): no left, hard for my parent claim to 2nd floor - is a good location, can improve to Delux standard
Verified traveler (10/5): - Happy holiday to my family and my family very enjoy holiday in penang.very nice hotel hotel in town penang.my family very enjoy stay in grand swiss hotel.
Abd Halim (8/5): Value for money - Friendly staff, very clean and good location. Near to shopping area and good nasi kandar restaurants.
Juri (4/5): - Not too cozy
liew (8/5): good location, staff helpful - glad i have chosen this hotel, pleasant stay, happy with the counter service
Verified traveler (8/5): Comfortable hotel - The Grand Swiss hotel was a comfortable place to stay and very centrally located in Georgetown.
ciel (8/5): Nice location - Very close to the wall paintings, have delicious food around.
suzy (10/5): - Very friendly staffs and easy check in and check out. Very centralised
Bobby (10/5): Nice budget hotel - Well satisfied,clean and good lcation. Would stay here again
Verified traveler (8/5): Close to food stalls - Near to tourist attraction...easy access ....nearby local food stalls n bars
raymond (10/5): - Wifi no Good ,always jump out...
Leszek (8/5): Good hotel in chinatown - + comfy bed, quiet - wifi a bit cluncky, sometimes wasn't working - bathroom a bit too narrow, especially for toilet
Agam (8/5): nice hotel with twin towers view - good breakfast buffet and we enjoy the stay. looking forward to comeback someday.
Verified traveler (6/5): - We arrived after midnite and it was raining. I will always remember the old chinese man waiting at the entrance with an umbrella and help us to carry our bags. Plus points for him.
Verified traveler (8/5): - It was a convenient location and a nice place. Great for the price!
juan (8/5): nice hotel, nearby attractive places - superb location. decent room for an afforrdable price. nice staff & welcome coffee is very nice.
Verified traveler (6/5): - everything is good.. but the bed is dusty.. pls make it clean from dust
Con Nie (8/5): Boss win - It was a tiring journey and finally we arrived the hotel. I booked a big room (4 people) in this hotel. It's around 1.30pm and I ask for early check in. The staff told me "Today our boss is staying in one of this room, he said he will check out at 3pm. If you want your big room, wait until 3pm, else we can offer you two queen size bed room now". Ok, I take it, since I'm exhausted during the trip, who will wait for 1hour more and how long they will take for cleaning the room? Fine, the staff gave us free tea break from 2pm-6pm.(It just an open air, hot, no deco, a few grandpa and grandmas working at the cafe [I shall call it primary school canteen]) Nevermind, everything is just fine. By the way, if you own a hotel, I believe staying in your own house would be more comfortable right? Who will come and stay in the hotel and check out at 3pm THURSDAY (27th Oct)? Haha, meeting in a Deluxe Room? working? sleeping? Hehehe... honeymoon with wife? (why deluxe room?) children? (Is not a school holiday yet...) Hmmmmmm... interesting.... Anyhow, the hotel is fine, a few parking lot outside, cold air cond, weak wifi, bad noise filtering, blabla, just 1 night, no big deal. <3
Bill (6/5): Ok for basice hotel, good tourist location - Expect basic and no frills tho everything works fine ie shower, ac, etc. Location forsite sseeing is very good
HO (8/5): Overall Good - Overall the Hotel is good. The service counter personnel friendly. The room condition ok. The cleanliness not bad. The hotel located very convenience for food hunting (walking distance nearby to Kimberly street, Campbell street).
Bill (6/5): - Hotel is well located in the heart of heritage area of Georgetown, so most of the sightseeing places are within walking distance. Into evenings the nearby street food stools are busy and offers great local food with superb value for money. Rooms are not big but if all you want is a good place to rest and shower then Grand Swiss ticks all the boxes. Car parking is free and not congested, which is very unusual in the old town. If you would like bicycle ride then the hotel also offers free bicycle (subject to a refundable deposit, of course). Highly recommendable as a budget choice.
SOK IM (8/5): - The towel is too small and thin and have yellow stain. The same goes to pillow case and bedsheet. Overall the price still worthwhile.
KwaiChuan (6/5): A Secluded Place Within Georgetown Heritage City - Important to have a parking spot if u r in Georgetown, and this hotel offers that. Park your car and walk or use the free bike rental to all the food places at Georgetown
Monica (8/5): Would love to stay again. - Had a great room on the second floor (no elevator, no problem) with lots of light and comfortable furniture/ The shower was not separated so floor stays wet a while. The bathroom had plenty of daylight and hot water, TV had a good many stations and a clear reception. Wi-fi was good. The area is lively and feels safe with lots of near by bars/restaurants both indoors and out. I like the fact that there was an internet cafe and a public laundry near by. Location, can walk to most places I wanted to go including Komtar, malls, and bus depot. I would love to stay again.