Nishimuraya Hotel Shogetsutei
Location: 1016-2 Kinosakicho Yushima, Toyooka, Hyogo, 669-6101, Toyooka, JP
Star Rating: 4 Stars
Property Type: Ryokans
About this Property
Escape to a serene oasis at Nishimuraya Hotel Shogetsutei, where tranquility meets luxury in the heart of Kinosaki Onsen.
Indulgent Spa Experience
Pamper yourself at our rejuvenating spa, offering a variety of massages and treatments designed to melt away stress and refresh your spirit.
Vibrant Entertainment Options
Unwind in style with our hot springs, a lively nightclub, and karaoke evenings, ensuring your stay is filled with fun and unforgettable memories.
Comfort and Convenience
Enjoy modern amenities in our air-conditioned rooms, complete with LCD televisions, refrigerators, and complimentary Wi-Fi. With a range of dining options, including room service and a poolside bar, your culinary desires are just a call away.
Don't miss your chance to experience the ultimate relaxation—book your stay at Nishimuraya Hotel Shogetsutei today!
Important Information
- The seasonal pool will be open from August to August.
- Pool access available from 9:00 AM to 5:30 PM.
- Hot springs access available from noon to 12:30 AM.
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is not required for transportation to and from this property.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Policies
Check-in: 03:00 PM - 06:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Full-service spa
- Proposal/romance packages available
- Free bicycles on site
- Nightclub
- Free WiFi
- Garden
- Luggage storage
- Karaoke
- Designated smoking area
- Outdoor pool - seasonal
- Elevator
- Gift shops or newsstand
- Conference space
- Hiking/biking trails nearby
- Nightclub
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Front desk (limited hours)
- Full-service spa
- Internet access in public areas - high speed
- Free train station pickup
- Free bicycles on site
- Free self parking
- Computer station
- Free train station drop-off
- Water dispenser
- Couples/private dining
- Proposal/romance packages available
- Kaiseki meal
- Genkan (entryway)
Rooms Available
-
Superior Japanese Style Room with Outside Bathtub
6 Twin Futons
570-sq-foot room with garden views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and phone
Comfort - Air conditioning, daily housekeeping, and geta (wooden sandals)
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Geta (wooden sandals)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Universal Twin
2 Twin Beds
560-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, safe, and free newspaper
Comfort - Air conditioning, daily housekeeping, and geta (wooden sandals)
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Geta (wooden sandals)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Western Style, Traditional Room
2 Twin Beds
Overlooking the mountains
Layout - Tokonoma (alcove) and fusuma (room partition)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and phone
Comfort - Air conditioning, daily housekeeping, and geta (wooden sandals)
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Geta (wooden sandals)
- Tokonoma (alcove)
- Fusuma (room partition)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Japanese Style Room with Outside Bathtub
6 Twin Futons
624-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and phone
Comfort - Air conditioning, daily housekeeping, and geta (wooden sandals)
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Geta (wooden sandals)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Suite
2 Twin Beds
1119-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and phone
Comfort - Air conditioning, daily housekeeping, and geta (wooden sandals)
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Geta (wooden sandals)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Japanese Style Room, Non Smoking
6 Twin Futons
624-sq-foot room with mountain views
Layout - Tokonoma (alcove) and fusuma (room partition)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and phone
Comfort - Air conditioning, daily housekeeping, and geta (wooden sandals)
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Geta (wooden sandals)
- Tokonoma (alcove)
- Fusuma (room partition)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Twin Room, Non Smoking
2 Twin Beds
560-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, free newspaper, and phone
Comfort - Air conditioning, daily housekeeping, and geta (wooden sandals)
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Geta (wooden sandals)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Japanese Style Room, Non Smoking
4 Twin Futons
560 sq feet
Layout - Tokonoma (alcove) and fusuma (room partition)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and phone
Comfort - Air conditioning, daily housekeeping, and tatami floors (woven mat)
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- In-room massage available
- Free WiFi
- Bedsheets provided
- Soap
- Geta (wooden sandals)
- Tokonoma (alcove)
- Fusuma (room partition)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Ishmam (7/5): Excellent ryokan and extremely hospitable service. The onsen attached to the hotel is stunning and the best of all the - The garden was beautiful. The staff were very hospitable. The kaiseki meal was nice but the flavors were not to our palate. There were some standouts- the crab, sashimi, and Wagyu were exceptional. The meal could not be modified or refunded for the second night. A lot of items for breakfast were cold. There is a smell on the floor and room, though this may be due to the tatami floors. There was a man at the front desk that told my wife one of the rentable yukatas would not fit her and are only Japanese sizes because she is tall. We were able to get one with the help of a female staff member the next day.
- Hong (10/5): -
- Rebecca (10/5): Incredible life changing - Incredible place overall Coffee at breakfast can be improved
- Sean (10/5): - Service and staff were excellent Couldn't stay longer
- Paolo (10/5): Due giorni in paradiso - Un'esperienza fantastica per rilassarsi e sperimentare gli onsen storici e la vera cucina kaiseki. Le cene in camera sono qualcosa di indimenticabile, un rito dalla mise en place in avanti.... L'onsen privato è di super lusso, ma anche quello del riokan è fantastico, forse il migliore di kinosaki. La gentilezza e l'efficienza del personale è ineguagliabile in ogni parte del mondo!!! Mi è piaciuto tutto
- ANTON (10/5): Скрытая жемчужина в лесу - Фото не соответствуют реальности. Когда приезжаешь нам место сильно удивляешься тому, как на самом деле тут все устроено. Это прекрасный отель в самом конце деревни. Отель с большой территорией и просторными номерами. Опыт традиционного японского жилья и сон на футонах — просто выше всяких похвал. Завтрак разнообразный. До отеля и по городу вас отвезет трансфер. Можно забронировать приватный онсен — он будет с потрясающим видом на лес. Так же ужин кайсеки очень понравился не понравилось, что пребывание здесь быстро закончилось)
- Toshiaki (6/5): Good - N/A N/A
- Noriko (9/5): Outstanding service quality - Everything Nothing dinner available on Thursday
- Pascale (10/5): -
- Ivan (9/5): -
- Sarah1387 (10/5): - Really nice hotel and service. Beautiful decor Nothing
- boon chuan (8/5): It provide us a comfortable stay , except the check in process can be more well - The ryokan is spacious and clean. The outdoor onsen is beautiful . Tha kaiseki dinner is delicious and add to our experiences. To reserve the private onsen, we need to pay extra fee which is not reasonable, as the hotel charge is already very high. The check in time can be more flexible and more welcoming. The counter service staff need to be fluent in English as a lot of international tourist are visiting Japan.
- Mina jacobsen (10/5): Bedre blir det ikke! - Her har du alt du trenger! Byens beste Onsen, med både bad inne og ute + badstue og kald kulp. Du kan også bestille din private Onsens, veldig hyggelig. Stort rom, med Japansk innredning. Fantastisk mat og utmerket service. Magisk utsikt fra baren/oppholds rommet. Hotellet ligger en kort og trivelig rusletur fra byen. Et opphold vi alltid vil huske. Her er det ingen ting å mislike.
- Anastasiia (7/5): - Все Плохо пахло
- Christopher (10/5): Absolutely fantastic experience. -
- Daria (10/5): -
- jessica (10/5): - The private onsen was lovely. The staff were very kind, attentive and amazing hosts. The dinner was especially delicious and every dish was presented so beautifully.
- Charles (10/5): Great hotel with excellent accommodations. Located within walking distance of the town. -
- Jim (9/5): -
- Vinich (9/5): -
- Yoshihito (10/5): そりゃーいいよね - エクセレント!
- Pia (9/5): -
- Gretha (8/5): - Good location! Very nice onsen! The room’s interior was a bit old and the carpet was stained!
- Yeong Jing (9/5): SUPERB - The service during our stay at Shogetsutei was superb. We were welcomed with a special drink upon arrival, which was a lovely touch. Thanks to the staff, we were still able to wear yukatas even after checking out to hop between the different onsens in Kinosaki Town, and return them easily at the Kinosaki Information and Tour Counter – SOZORO before taking our train back to Kyoto.
- toshitaka (10/5): 城崎を代表する旅館 - 料理が大変美味しかった。朝のバイキングも種類もたくさんあり、どの料理も美味しかったです サウナの水風呂が滞留しがちなので、改善希望します。
- Rian (10/5): -
- Ludovic (9/5): -
- Rinky (10/5): AMAZING EPIC - The rooms were great, and obviously the highlight of the place was the Onsen, beautiful Onsen amazing Dinner was fantastic too, great hospitality Nothing to complaint about
- Richard (10/5): - Great traditional Japanese hotel. In house onsen was great and walking distance into town
- Sakulrat (10/5): - Perfect place for relax, best onsen with great atmosphere, grate food.
- Johnny (10/5): -
- Vanessa (10/5): Best ryokan in the town! - Everybody was very kind and helpful and they have extended sizes for the yukatas up to 5L
- Fernando (10/5): -
- Janice (10/5): -
- YEE LOONG (10/5): A beautifully curated onsen experience with impeccable service and unforgettable moments for the whole family. - We had a wonderful stay at this onsen hotel. The shuttle bus service was very convenient, running every 30 minutes, which made getting around very easy. The kaiseki dinner provided by the hotel was beautifully prepared and absolutely delicious. The service was excellent – the staff were attentive and thoughtful, and even arranged a private dining room for our family, which made the experience extra special. The room was spacious, well-arranged, and offered a beautiful view. Every detail was carefully considered. Our children were especially happy throughout the stay, which made it even more memorable for us Nothing in particular. Everything exceeded our expectations.
- Matteo (8/5): Great overall experience! - Beautiful room with an amazing view. The staff was polite. The bath (the hotel onsen) was one of the best I’ve ever seen (and I’ve seen many different baths and onsens having been in Japan twice). Breakfast was excellent, there was plenty of choice and the quality was on top. The only downside was the dinner. I had really high expectations but unfortunately most of the things we ate did not match them. We’ve had many kaiseki experiences over the past 2 years travelling across Japan and I’m sorry to say this was one of the most disappointing.
- YANJUAN (8/5): -
- Rebecca (10/5): Book this immediately - you’ll never regret it! - We loved EVERYTHING about this ryokan. There was not a single thing to complain about. The staff was so friendly and accommodating. First off, they have a free shuttle that picks you up from the train station, which you can also take all around town during your stay. We chose a traditional style Japanese room with a forest view and breakfast/dinner in a private room. It was AMAZING. They set up your bed every night and take it down every morning, plus they were incredibly comfortable. Our view was outstanding. Dinner changed every night and it was a 10-12 course dinner, with our own private staff and room. Quality was exceptional - definitely get the dinner with Kobe beef! The breakfast buffet was the best I’ve ever seen. Additionally, we had to leave super early on our check-out morning to get to our train on time. The literally boxed us up bento boxes for the road and had a private car drop us off at the station, for free. We also booked two private onsens during our stay, the Japanese and Chinese baths. They were both excellent, and their public onsen was also fantastic. I would rate this a A++ and we will definitely be staying here again. Also, this was our honeymoon and they treated us like royalty. Thank you so much!! Nothing!
- Edward (9/5): -
- PAVEL (10/5): Dont think that it is too far from the main road - it is not, and their inhouse onsen is a way better then all those pub - Everything was just perfect -
- Chong Yang (9/5): A little expensive but its great - Food was great, onsen is great, staff are great. When I arrived at the wrong hotel (under the same brand I guess), a staff member offered to drive me to the right hotel. Cherry blossoms right outside the hotel also makes it really beautiful. Compared to other ryokans in the area, it seems like there are more guests staying in the hotel? This could be a downside if you wish to have a quieter, more personal ryokan experience.
- Sonja (8/5): -
- Esther (9/5): -
- Xena (8/5): -
- Sawyer-Soria (10/5): The service was excellent. I felt pampered with this stay. From beginning to end. - Service, cleanliness and beauty
- yu yun (10/5): -
- Caio (10/5): Great hotel for a luxury onsen experience - Excellent facilities, and food is simply amazing
- Christine (8/5): -
- Gemma (10/5): A relaxing stay in this beautiful hotel with the best food and onsen! - Loved absolutely everything about this hotel - it’s beautiful, the staff are so friendly and helpful, the rooms are so clean and comfortable, the food was excellent. And the hotel onsen was easily my favourite of the whole town, as it also had a sauna. Very glad I treated myself to this stay. Nothing!
- Adeline (8/5): - Friendly staff and good onsen Private onsen expensive and booking reservation require to be months earlier prior the stay
- Schuhmann (10/5): Tolles Ambiente, tolles Personal, tolle Lage! - Ausgezeichnete Unterkunft, Personal sehr zuvorkommend und absoluter Top-Service! Das Essen war sehr gut, ein Fine Dining im privaten Raum ist wirklich ein super Erlebnis. Der Onsenbereich im Hotel ist ausgezeichnet. Absolute Weiterempfehlung! Nichts
- Thi (10/5): -
- Beck (9/5): -
- stacymY2634PK (10/5): Take the time to go here! - Our group of three spent two nights at this ryokan. These two nights were a high point of our two weeks in Japan. Our room package was for a Japanese style room, private hot pool and two dinners delivered and served in the room. We used the gorgeous public baths on property. The Japanese bath experience is appropriate for both young and old. First the room: the room was lovely and huge for three people. We slept on the comfiest mats on the ground with the most perfect weight duvet. We all slept soundly and woke up refreshed. The hot pool bubbles offered pleasant background noise around the clock. We would use our personal hot pool in both the morning and evening. Second the meals: The meals were over the top. We had the same server both days and she treated the dinner service with dignity and attention to detail. The food was imaginative and delicious. The meal has many courses and each was presented beautifully. What a special experience to have dinner served in our room. So very decadent! A buffet breakfast with is served in a large hall with views of the beautiful landscape. There was such a huge variety of Japanese and western food, every appetite was satisfied. Lastly the service: The most important facet of our stay was the service of the hotel employees. We were stranded during a huge snow storm with the trains being cancelled for days. We had resigned ourselves to being at the hotel for an undetermined number of days perhaps missing our flights home. The staff pulled out all the stops to find and hire a bus to take us to the nearest working train station which was two plus hours away. They were amazing and I can’t believe the level of professionalism and kindness. .
- R4282LOcarolinem (10/5): 2 nights at the onsen - We spent 2 nights at Nishimuraya Hotel Shogetsutei in January 2026 and it was an amazing experience. The grounds were beautiful, the rooms were clean and spacious, and the staff were the most accommodating I’ve ever seen. We stayed in a traditional Japanese room that was large and had a lovely view. The food was thoughtfully curated and they catered to some dietary restrictions. Throughout our stay, the staff was kind, helpful and considerate. There was a massive snowstorm the night before we were supposed to leave that resulted in all train service being cancelled to Kinosakionsen station. The staff did everything in their power to help us figure out the best plan to return to Tokyo and ensured we had a room to stay in if we could not make it back. They ended up setting up a bus to take all guests to a working train station in the morning, to ensure everyone could leave when needed. The service here is above and beyond. This was a highlight of our first trip to Japan.
- KOJI (10/5): -
- Chayanis (7/5): - Comfortable room and Onsen
- satoshi (9/5): 満足です - 当日お願いしたのに、食事も大変良かった 特に感じない
- Ezgi (10/5): - The private onsen in our room While the property was amazing we didn’t feel like the value was worth it.
- S (8/5): Fantastic onsen experience with amazing snow crab Kaisaki - Lovely hotel and staff ! Excellent rooms and facilities Price
- Chialing (9/5): - Excellent food and onsen, very nice room and view No
- Tony (5/5): Overrated and overpriced - Breakfast was poor, limited selection average quality and lack of service. Dinner with crabs were good and service was excellent. Onsen was average with many people and too crowded.
- Isabelle (9/5): Feel like being in another world, relaxing and away from our buzzling world. - The onsen is one of the best I've seen. The setting is amazing surrounded by nature, the Italian restaurant fantastic, the lobby gorgeous and the room so Japanese. The young lady preparing the futon bed and taking care of the room is incredibly nice. Arigato ! Maybe having the dinner served in the room which leaves a strong smell of food.
- Melanie (10/5): -
- Nelson (10/5): - Everything, food, facilities, staff Pricey
- Joseph (10/5): -
- PEI PEI (10/5): -
- Mia (10/5): Just perfect. - everything was perfect. Clearly a five star hotel, no doubt about that. Their onsen must be my favorite by far. They also set up and collect the futons super quickly and quietly. Not to even mention their views. The lobby is gorgeous. Looks like something straight out of a movie. I only spent one night there, but I believe I could easily not get bored of it even after a week of just staying inside and never leaving the facilities.
- Megan (10/5): -
- Katy (8/5): -
- Joelle (10/5): - The hotel was beautiful. Gets into fhe relaxed mindset.Also the staff was incredible so attentive amd lovely. Will come back!
- Tomsick (10/5): Exceptional onsen, wonderful kaiseki -
- Rosemary (10/5): Fabulous!! Will definitely come again. - Everything! Staff were so friendly and helpful. Facilities beautiful. Food amazing and so close to walk the lovely streets of Kinosaki.
- Sophia (9/5): Would definitely visit again - The property, location, etc was fantastic. The staff was kind and attentive. The dinners were phenomenal. It's not a bad thing, but I was surprised by the very limited English spoken by the staff at the front desk. Also, there were children allowed on premise, which again is fine but does take away from the *serene quality.
- エスタリー (10/5): 再び泊まりたくなる宿 - お部屋 朝食 お風呂 お土産店 なし
- Catriona (10/5): An exceptional stay in beautiful surroundings - This stay was exceptional. The room had an outstanding view of the woodland behind the hotel and the room was spotless and large. The beds were covered extremely comfortable. We slept so well. The dinner was a lovely experience and the food was delicious. The hotel’s onsen was fabulous and always so quiet when we went. We loved the whole Kinosaki Onsen experience with the evening fireworks and community feel. We also utilised the onsen pass in the town. However, the hotel’s onsen was superior to all the others that we tried. Nothing!
- Miroslav (10/5): Absolute highlight of our Japan trip. - Absolutely everything from the helpful and cheerful staff to the in-house onsen which was a brilliant addition to the hotel's services and facilities. The dinner was exceptional. Could have booked more nights as this was simply the best hotel we've stayed all over the world.
- Abi (10/5): - The room, location, hotel onsens and level of hospitality from all staff was incredible. We were there on our honeymoon and could not have had a more relaxing or enjoyable time.
- Lauren (9/5): - Beautiful hotel, spacious room, comfortable futons. We have some dietary restriction and they were very accommodating towards that. The onsen in the hotel is so nice, the yukata size range and also they have an area in the entrance for wooden sandals that you can wear around town. The stay also included passes to the public baths. Great breakfast. The main thing is location, while secluded and quiet, it's quite far from the town. There are free shuttles every 30 minutes from certain parts of the town, but we got confused at times about where they stop. If you want to go around town and try out the onsens I'm not sure how practical this hotel is because you mostly have to depend on the shuttle. However if you are looking for a secluded getaway it checks the boxes. Also another small thing is that there was a bit of a fishy smell on our floor.
- Dayton (10/5): -
- Hsin-Yiu (10/5): - If I can give it six stars I will .It is elegant, staffs were courteous, hot spring area is outstanding! Dinner is like Michelin stars restaurant. Breakfast buffet is also outstanding. We’ll definitely come back again.
- James (10/5): - This is a beautiful Ryokan, and even though the facilities are not brand new they are not lacking. Breakfast was very good and the Onsen were very spacious and felt the most new out of all the area.
- Damian (10/5): - Es un pueblito muy acogedor y el pueblo es barato la verdad, el hotel es de alta gama, los alimentos son de alta cocina y es un ambiente serio hay que ser puntual para todo lo recomiendo bastante.
- Camille (10/5): - Le personnel était incroyable et très compréhensif. Je suis très reconnaissante de l'accueil et du confort, ainsi que pour avoir accepté que mon amie puisse dîner avec moi. Ils ont fait des efforts pour cette situation un peu particulière. L'onsen était vraiment splendide, l'un des plus beau de la ville, et tout les dispositifs nécessaires étaient disponibles (boisson fraîche, chaise de massage) Il y a une navette gratuite pour aller en ville tout les 30 minutes pour ceux qui ne veulent pas marcher (mais il y a peu de marche de toute façon) Il n'y a rien que je n'ai pas apprécié
- Jacques (10/5): accueil, confort, dégustations et grand calme - c'était extraordinaire : chambre très grande. mise en place du futon pendant que je dinais et inversement pendant que je prenais le petit déjeuner. personnel prévenant. fourniture d'un yakuta et bonnes explications pour son port et son usage dans kinosaki. la navette est vraiment commode même si elle est superflue pour aller promener : ce n'est que 20 minutes de marche pour se retrouver dans le centre de la ville. le diner du soir est hors catégorie avec 11 plats tous très originaux et réalisés avec des produits frais. le menu est vraiment à la carte puisque j'ai dégusté deux menus différents chaque soir. l'onsen de ce riokan est vraiment du haut de gamme. je souhaite revenir dans cet établissement. je le recommande rien
- James (10/5): -
- Felipe (10/5): Excellent stay and lovely service - Most beautiful onsen I’ve seen. We stayed in the Japanese room facing the mountains and the room and view were exceptional. Nothing negative.
- YANO (10/5): - 全てのサービスについて満足しています。 有難うございました。
- Hannah (9/5): A unique experience. - The staff was very friendly and very accommodating. It was a great experience. The private onsen was amazing. And the room was luxurious. Staff was great. It's far. Yes there's shuttle buses but it's too far a walk in my opinion. It's doable but it feels extra after a day at onsens. Unfortunately the food didn't agree with me and gave me a mild case of food poisoning. It tasted great but I was sick for 4 days after.
- Tabatha (10/5): - The rooms were beautiful and the staff were so friendly. The onsen was one of the best in town. Nothing - the stay was perfect.
- Andres (10/5): Paraíso - Todo. Servicio exquisito y calidad precio muy por encima de lo normal. Nada
- Marta (10/5): Japón con amigos - Impresionante, todo un 10. El trato del personal, la limpieza, las habitaciones, tienes hasta un shutter que te recoge y te deja en el centro y luego te pasa a buscar. El onsen privado del hotel una maravilla. Super recomendable. Nada, es todo increíble.
- GlobetrottingSwede (8/5): XXL - Everything is large in this Anson hotel. We stayed in a western style suite which was huge, quite a difference from the small rooms in big city hotels. The building is also large and as a nice hot bath area in the back. It’s a bit far from the railway station, but they offer a regular free shuttle service. If you don’t have your luggage, you can easily walk downtown or to other onsens or to the cable car. Large selection of dishes at breakfast.
- Christina (10/5): - Gorgeous ryokan. Staff was great!
- Marianna (10/5): - Everything about Kinosaki Onsen is a dream! The view from our hotel room looked like a painting. The rooms were very spacious. More like an entire condo than a room. The staff were very prifessional and friendly. We felt like royalty. My son lived the pool. It was great to have a shuttle bus every 30 minutes. Loved everuthing about it and would love to reurn!
- Mora (10/5): -
- Ｔｅｔｓｕｉｃｈｉ (9/5): 満足 - 食事がよかった
- mwD3475UC (10/5): Overall Excellent - We stayed for 2 nights - it was a great all round experience Classic Japanese ryokan - the room with tatami matting bed was set up by staff during dinner - so no effort by guests. The room included en-suite, and were well appointed and kept clean by staff. The included dinners were multi-course Japanese cuisine - served traditionally in a private room with good explanation of etiquette The breakfast was more canteen style - crowded but good selection of both Japanese and western foods The “onsen natural spring bathing” is not to be missed - make sure you try it out
- Michael (9/5): Authentic Japanese onsen hotel in a strange but pleasant place. - As Europeans, it takes some time to get used to the onsen concept. Not the bathing itself, but the fact that the entire place is essentially dedicated to bathing. The place — as well as the hotel — will always remain in our fond memories. The staff is friendly, the rooms clean and the onsen authentically integrated in your stay. ---
- Jason (10/5): - The staff was very welcoming and helpful. This was the best part of our frist trip to Japan from NYC.
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