La Quinta by Wyndham Springfield IL

Location: 1121 Lejune Drive, Springfield, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• King Room - Mobility Access/Non-Smoking

  This double room features air conditioning, a coffee machine and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Cots
  • Hand sanitiser

• King Room - Non-Smoking

  This double room has air conditioning, a coffee machine and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Coffee machine
  • Upper floors accessible by elevator
  • Cots
  • Hand sanitiser

• Queen Room with Two Queen Beds - Non-Smoking

  This quadruple room features air conditioning, a coffee machine and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Coffee machine
  • Upper floors accessible by elevator
  • Cots
  • Hand sanitiser

• Deluxe Executive King Studio Suite - Non-Smoking

  The spacious double room features air conditioning, a coffee machine, a sofa, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Satellite channels
  • Additional toilet
  • Sofa
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Cots
  • Hand sanitiser

• Queen Room with Two Queen Beds - Mobility Access/Non-Smoking

  This quadruple room has air conditioning, a coffee machine and a flat-screen TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Air conditioning
  • Desk
  • Toilet
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Cots
  • Hand sanitiser

Guest Reviews

• James R (7/5): - The breakfast for Sunday and Monday only had same thing sausage l8nks and biscuits and gravy. Was hoping for some sort of eggs.
• Michael (8/5): -
• Chrisshawna (7/5): - The staff was great The shower curtain was filthy
• ALICIA (7/5): -
• Richard (8/5): We keep going back - Comfortable, clean and carpeted room with full bath... sink,stool and shower all in one room. Comfortable bed and nice linens. Adequate breakfast with variety of dining seating options. Most of the staff pleasant, accommodating and helpful. Parking is good, even with a small trailer. Bathroom sink stylish but sits too high on counter for shorter folks to use it. Couches in the suites need new cushions. They have ben recovered but need more filling. Elevator continues to make interesting noises. Have been assured of its safety but always wonder.
• Joseph (9/5): -
• Tosha (10/5): - Clean and affordable. Friendly service. N/A
• Bruno (3/5): Here, booking and paying for a room does not mean that you will be able to sleep there. - The fact that out of 10 rooms, despite a reservation and payment, this hotel was able to provide us with at least 8 We arrived, and the person who introduced herself as the manager told us that of the 10 rooms we had booked, two weren't ready yet. This can happen, and we waited almost an hour for the other eight rooms to be checked in. At the end of this long and arduous process, the manager finally told us that the Booking platform had made a mistake and had only booked eight rooms. Then, for no apparent reason, she became angry. She became aggressive, insulting, and threatening. The group was stunned by this behavior, and we ended up occupying all eight rooms and booking rooms at another hotel. However, we still had to pay for all ten rooms, as the hotel had requested in a message. It was a particularly unpleasant and traumatic experience for our group. My job is to manage trips all over the world, and I have never encountered an accommodation manager with such behavior. Windham is a large group and our main accommodation provider in the USA. We are now forced to reconsider our position regarding its hotels.
• Bruno (4/5): Here, booking and paying for a room does not mean that you will be able to sleep there. - Nothing, I did not have access to the rooms I had reserved and paid for. We arrived, and the person who introduced herself as the manager told us that of the 10 rooms we had booked, two weren't ready yet. This can happen, and we waited almost an hour for the other eight rooms to be checked in. At the end of this long and arduous process, the manager finally told us that the Booking platform had made a mistake and had only booked eight rooms. Then, for no apparent reason, she became angry. She became aggressive, insulting, and threatening. The group was stunned by this behavior, and we ended up occupying all eight rooms and booking rooms at another hotel. However, we still had to pay for all ten rooms, as the hotel had requested in a message. It was a particularly unpleasant and traumatic experience for our group. My job is to manage trips all over the world, and I have never encountered an accommodation manager with such behavior. Windham is a large group and our main accommodation provider in the USA. We are now forced to reconsider our position regarding its hotels.
• Patsy (8/5): -
• Timotej (1/5): Disgusting customer service!! - They charged me to send a package but never provided any tracking number or shipping information. Even sending the package was unnecessarily difficult. When I later tried to get the tracking number and basic information, they kept putting me on hold and refused to properly speak with me. I called again and was simply told “I don’t know” before the staff member hung up the phone. The manager also refused to explain the situation or provide any help. Extremely rude, unprofessional, and unacceptable customer service.
• Janet (10/5): -
• Andreika (1/5): - Location charge me twice
• Artur (8/5): Good job - Good place Nice
• Dion (8/5): -
• Guest (7/5): -
• Dorothy (8/5): We were pleased with everything about our stay except the loud a/c unit. - It was in a great location. The a/c unit was extremely noisy.
• Cassandra (10/5): -
• Shawn (10/5): -
• Deaundra (10/5): -
• Tara (7/5): -
• Nolan (9/5): -
• Jean-Pierre (9/5): L’ensemble est vraiment correct compte tenu du prix - La chambre Le petit déjeuner La piscine l’eau est trouble et un bruit infernal d’un ventilateur insupportable
• Simms (10/5): -
• randyhQ2887MP (10/5): You wont be disappointed - All was good. Staff was friendly. Breakfast was okay but more choices would have been nice. Columbian coffee would have been a nice addition.
• Liz (8/5): Great value...would stay again. - Everything was updated, clean, pretty lobby, good breakfast. No one at the desk in the morning to print receipts, even after several people rang the bell.
• VELAZQUEZ (10/5): -
• Elizabeth (9/5): Would stay there again, just frustrated. - Updated That my sweater has not been mailed to me and it’s been two months since my stay, and I gave my CC # to have it mailed for $40, and it has still not been mailed bc the manager is not there. Maybe visiting family in India, but someone should be able to mail it.
• Michael (8/5): would stay again. - Nice place. Clean and fresh. Breakfast had too few choices.
• Susan (10/5): - Ok
• Benjamin (9/5): -
• Troy (9/5): -
• saliu (6/5): -
• Samantha (8/5): - Room was clean and nice Pool was closed for cleaning most of the time we stayed I asked the front to speak with a manager.. I was told that he would contact me and I have heard nothing very unprofessional. We stayed there because of the pool and got to use once for about 15 mins because there were guests being very rude and rowdy around my 10 year old so we left.
• Ronaldo (8/5): Great! - Location. Staff. Clean. Price.
• Janet (10/5): - Excellent property
• Cassandra (10/5): -
• Rachel (8/5): -
• Troy (8/5): -
• Sharon (10/5): - Friendly staff. Breakfast was more or less luke warm to cool, otherwise it was good.
• Raphielle (1/5): ANTS IN THE BED - It was nice until my daughter woke up with ants in the bed from the pull couch My daughter woke up with ants in the bed
• Avila (9/5): -
• Andrei (10/5): -
• Sunceray (10/5): -
• Reagan (6/5): -
• Kenneth (1/5): - Location There was a bug in the bed. Showed it to desk clerk who did absolutely nothing. Will never stay there again. Took picture of said bug and will warn friends and relatives who travel. Bathtub had a dirt ring. Toothpaste on counter. They came in and cleaned.
• Kel (5/5): Ok for overnight stay due to location. - The location was great, breakfast was pretty good. Elevator was so slow waited over 4 minutes to go up one flight, so we ended up using the stairs. It had snowed and the sidewalks were not cleared and I slipped several times. Also staff member was not available at 7 am to checkout, had to look for them for over 5 minutes even after repeatedly ringing their bell. I went and got the kitchen staff to help go back in the administrative offices to locate someone and he didn’t seem to care, no apology, didn’t ask about my stay or anything.
• Joshua (7/5): -
• Kevin (10/5): -
• Brian (1/5): -
• Reagan (6/5): -
• Payer (8/5): It was a convenient stay for the purpose and I would stay there again for what was needed. Price was great - Very convenient shopping close by. Compliment breakfast was good Very thin . I could hear all the stomping from above. Wish there was a hot tub. Pool looks very chlorinated but no starting smell so not sure what chemicals are used.
• Tyus (5/5): - The staff was very friendly The room was very dated. Look like it needed a new mattress
• ROBIN (4/5): - Being woken up at 5 am due to a dog across the hall barking and whining for a few hpurs
• Jessica (5/5): -
• Debbie (9/5): -
• ritagP4365OH (10/5): Everything went smoothly from check-in to check-out. The hotel provided a wonderful experience that exceeded my expectat - Outstanding customer service; all employees were kind and accommodating Modern, positive, and welcoming. I had a great experience here. It is the type of location you look forward to returning to after a day out. Excellent value, too! I stayed for two nights and really didn't want to leave. Everything was clean, peaceful, and pleasant. The staff made me feel welcome from the moment I arrived. Great experience.
• Lawrence (8/5): A few hiccup at at the beginning but over all the stay was very good and your evening staff was very - The breakfast was good and convenient the location was great for what we needed and the young lady that checked us in after 3:00 p.m. was very accommodating very good hospitality from her You could work at accommodating your customers better we drove over 500 miles and when we got there it was like 11:30 we asked if we could get an early check in like at 12:01 and we were told we couldn't check in until 3:00 . We came in for a family friend's funeral and we had to find somewhere to get dressed because we couldn't check in until 3:00 I explained this to the guy but he didn't quite seem to care he just said there was no way we could check in before then other than that my state was pretty good
• 307lesterm (4/5): Nope, you need to turn up the boiler for hotter water. - Really bad breakfast, we wound up going to McDonald's across the street. Room needed to be vacuumed better. The next morning there was very little hot where. Cool, uncomfortable shower Very nice man at check in.
• Taylor (10/5): - Perfect for a over nighter.
• Phillips (4/5): I dealt with the rooms. I didn’t complain too much. The worst part of my stay was the very rude Caucasian girl at the fr - The outside of the hotel was presentable, the front entrance was decent. I didn’t like the bathrooms nor did I like the blankets wasn’t clean, the toilet seats were stained and scratched up pretty bad especially, underneath the seat.
• Guy (8/5): - The staff was wonderful, and the room was very comfortable and clean. There is only one elevator.
• Cindy (7/5): Nice stay - The breakfast options were good except I expected to have eggs as an option. Location of the hotel was great and staff was friendly. The room that I was assigned was not clean when I got there and it was an hour after check in time. The main lobby attendant had to reassign us another room and clean it as well before being able to go in.
• Marcello (8/5): -
• Brandy (5/5): Ok stay - The staff was friendly and the location was great. The free breakfast was pretty good. There were some concerns over the cleanliness of the room. There was what looked like a blood stain on the side of the mattress in our room. A chair had a white stain which we were able to clean up but still gross for it to have been left there. There were a couple other places that were a little concerning (pics attached).
• Brittany (10/5): - They were really nice No complaints
• Douglas (5/5): -
• Adam (1/5): - The staff. Would like to discuss this over the phone with a representative.
• matthewk695 (10/5): Clean and affordable hotel - Good experience at this hotel. Stayed 2 nights, breakfast was included. Hotel room was clean and affordable. Modern design and updated fixtures/amenities. Staff were polite and helpful. Would definitely stay here again
• Raymone (10/5): -
• Audrey (1/5): Other than the awful front desk lady Mary it was good. If was so rude and hateful. She changed our room from 2 king room - The pillows The staff
• Lynne (10/5): - Room was big and comfortable Breakfast could have been better
• Pamela (10/5): - Clean Our room was very warm and couldn’t get the heater turned down
• Cheryl (10/5): - Having the pool that my grandkids enjoyed. Nothing
• Mustafa (4/5): -
• Moore (10/5): -
• William (10/5): - Was good
• Tim (9/5): -
• Lee (9/5): For a budget hotel. It was nicely decorated had very interesting Visual art. Staff was efficient and friendly. The sausa - Very nice art My coffee machine didn’t work.
• Roberta (9/5): - Friendly helpful registration person very nice and cheerful Bed was softer than I like and would love to have eggs and bacon. On the breakfast bar
• Katherine (9/5): -
• Christophe (8/5): Bien -
• Cox (9/5): - Check in was very smooth and the front desk clerk was very nice and professional. Our room was very clean. We did have some noise issues with alot of jumping and stomping from the floor above us but we were in town for a youth wrestling tournament so I expected with so many kids that would happen. The pool area is a little small especially with so many kids staying there for an event but it was full of towels and very clean
• Otis (1/5): Won't make the mistake of staying there again. - The elevator didn't work. The bathroom wasn't clean. Lights burned out in stairwell. The breakfast items that were to be hot were only warm at best. The items that were supposed to be cold were warm.
• China (1/5): -
• Rocío (1/5): - La chica que nos atendió nos dijo que se había cancelado la reserva que tenía por booking, saliéndome confirmada en la app y nos hizo pagar más dinero por la habitación
• Anneliese (10/5): -
• Marcus and Marshena (10/5): Our stay was pleasant. - LaQuinta was clean!!! We absolute loved LaQuinta in Springfield. We have decided to make LaQuinta our hotel stay for our future visits in Springfield. If we are traveling abroad, we will book our stay at LaQuinta. At this time, we do not have any issues with LaQuinta
• Kauthar (1/5): the room was infested with ants. - The room was infested with ants and management knew about it. The room was infested with ants. Management was rude and unwilling to take responsibility.
• Carmelo (10/5): - Kind people not only the staff all the people on the hotel Nothing
• Sabra (10/5): - Very clean and very friendly staff
• Dominik (9/5): Dobrý pomer cena/kvalita. Čisto. Určite odporúčam. -
• Gwendolyn (10/5): My stay was brief but comfortable. I would stay again if passing through. - Staff was friendly and helpful. The room was comfortable.
• Mike (9/5): Great, staff were friendly! - Location and quality breakfast Repair gym equipment
• Michael (5/5): it was not worth the price but what is nowadays. Ill be back. - friendly staff coffee/coffee maker in room no good/no bottled water in room.
• Dineshkumar (9/5): its pleasant for us & comfortable, location is good. - we like the room, the amenities, breakfast items are limited for the kids & adults. they can improve in that. location is good, we like the view of the corn fields, it's pleasant to view that during this time. breakfast varieties are less for kids. they can add more options.
• James (8/5): -
• Kimberly (10/5): -
• Amanda (10/5): Pet friendly clean facility - Clean efficient and a hot breakfast the sausage was delicious and the staff for breakfast helpful and kind A little loud but it was a Friday night. To be expected .
• Diane (8/5): - Our room had a bad odor when we first entered. I told a staff member and it was taken care of. I'm not sure if it was a pet smell, but I would separate the pet rooms from others if not already done.

Photos