Hotel Star Pacific
Location: 982 East Dargah Gate, Sylhet, bd
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Hotel Star Pacific in Sylhet offers a 4-star experience with top-notch amenities. Enjoy the convenience of room service and a 24-hour front desk, ensuring all your needs are met promptly.
Relaxation and Recreation
Unwind in the indoor pool, work out in the fitness centre, or explore the garden and terrace for a peaceful retreat. Additionally, guests can indulge in delicious meals at the on-site restaurant or engage in friendly matches of table tennis.
Convenience at Your Fingertips
With an ATM on-site and car hire services available, Hotel Star Pacific ensures a hassle-free stay. Take advantage of the paid airport shuttle service for easy access to and from Osmani International Airport. Book your stay now for a truly delightful experience at Hotel Star Pacific.
Policies
Check-in: 12:00 AM - 12:00 AM
Check-out: 12:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Express check-in/check-out
- Safety deposit box
- Ironing service
- Car hire
- Table tennis
- Private check-in/check-out
- Concierge service
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Access to nearby indoor pool
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Fitness facilities (surcharge)
- Housekeeping on request
- Reception hall
- Japanese garden
- Swimming nearby
- Rooftop garden
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Twin Room
The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
-
Deluxe Family Suite
The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
-
Superior Family Room
The spacious air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Slippers
- Satellite channels
- Interconnected room(s) available
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
-
Superior Double Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Standard Single Room
The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
-
Deluxe Double Room
The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
-
Deluxe Twin Room
The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
-
Executive Suite
The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Slippers
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
-
Presidential Suite
The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Slippers
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
Guest Reviews
- Ahsanul (7/5): In a short note it was good stay with the property - Breakfast was good and location also Entrance of the property. No bellboy was available to pick my luggage from landing zone to reception lobby
- Islam (9/5): Comfortable stay, will stay again. - The room was big and comfortable, nice and clean. The morning breakfast was excellent.
- Saifur (1/5): -
- Juleka (6/5): Overall good, however the bathroom was a let down - Nice location, stay all nice and professional. Breakfast was good Needs updating, the bathroom outdated and very small
- Rony (7/5): -
- Md Abdul (1/5): - Not room available after booking
- MDSALAM OBAIDUL (8/5): -
- Saifullah (4/5): Disappointing -
- Darren (10/5): Nice Stay - Really enjoyed staying at this hotel. The staff was amazing and very friendly and welcoming. The service was excellent and couldn't do enough for you making it a very pleasant stay. Very safe with good security outside. Very clean room with excellent facilities. Nice hot showers, very clean bathrooms and an excellent selection of toiletries. Loved the breakfast! Brilliant you can have curry for breakfast! Nothing
- Mohammed (5/5): Passable -
- Mohammad (7/5): Good -
- Jannatul (10/5): Exceptional -
- Reshma (10/5): Excellent location. Beautiful lobby. Restuarant does delicous food. All staff speak good english - Staff was all friendly Bathroom
- Mm (10/5): Service is better - Good Every thing
- Md. (7/5): We wished to have a room with a balcony. - Staff's behaviour and cooperation The price of food during lunch and dinner is too much.
- Tanjina (10/5): Exceptional -
- Rubel (10/5): Exceptional -
- Abdul (10/5): Exceptional - Every time when I come to sylhet I always stay in this hotel.excellent location.
- Len (8/5): 3 Star hotel -but staff helpful. Reasonable value. - Typically as expected inline with similar 3* hotels in Sylhet Town. Room with double bed was fine clean and reasonable but no natural light as windows blocked by wall/adjacent building. Bathroom needs an upgrade as poor quality. Be sure to insist on room with town view.
Dining facilities fine and staff helpful over generous buffet breakfast (included)
Roof terrace/pool disappointing and urgently needs an upgrade to look smart and attractive.
Housekeeping staff very helpful and courteous.
Overall a fair price for a reasonable stay.
Would consider a future stay here.
- Aziz-ul (10/5): Exceptional -
- Foyz (10/5): Exceptional - Everything Nothing
- Mohammed (4/5): Very good location but staff need update training. - Breakfast and location was good. Reception male staff.
- Mohammed (2/5): Check in process and breakfast was OK. - Breakfast and location was good . Mosquitos and bedbugs were found. A very bad smell was in the room. A male receptionist behaviour was unprofessional during check out. He needs to go for a training course. Check in was go
- Tusher (8/5): Very good -
- Minhaj (1/5): Bad - They are liear.froud
- Selina (5/5): It was average at best and a bit disappointing for price. - Lobby was nice Room very outdated. Room and carpet was smelly. Hot water takes a long time to start.
- Nasreen (7/5): Good -
- Sohanuzzaman (2/5): Very poor -
- Md (10/5): Exceptional -
- Imran (9/5): We are satisfied. - New Restaurant in 1st floor Choice limited in Breakfast
- Anonymous (5/5): Hotel looks well presented but rooms are a need of modernisation. - Hotel was clean staff wear helpful The restaurant food wasn’t great.They had a A4 sheet of paper for a menu. The gym was not worth calling it a gym they rusted dumbbells.
- Osama (9/5): Very comfortable stay in a great location - The location is amazing and the rooms were also very comforable and clean. Staff were freindly as well. A very good hotel indeed. The breakfast buffet could have been better. There were a lot of choices of food, but not very tasty.
- Mubasher (7/5): Good -
- Islam (7/5): Good -
- Ahsan (5/5): Passable - Has bathtub No liquid handwash or shampoo
- Mohammed (1/5): I said 100% bad and poor service. Bad breakfast - This hotel management and front desk service was very rude and hangers. Inside room they never clean Air Condition filter, no toothbrush, old towels and 2 towels for 2 adults and 3 kids. When we ask for more towels front desk servant was very rude and mad. So I suggest for all travelers never stay like this hotel. And elevator not worked. All guests wait 15 -20 minutes for get the room.
No locker for guests inside room. This hotel not secured at all. Only outside security service
- A (10/5): Exceptional -
- Susovan (9/5): Superb -
- Sheikh (10/5): Exceptional -
- Shayesta (10/5): in a good location and place was secure - swimming pool and food all was good
- Muhammad (5/5): Passable -
- Ahmed (10/5): Exceptional -
- Mashiat (9/5): Superb -
- Mohammed (10/5): Hotel star Pacific review - The staff and management were very attentive and saw to our needs. The room was clean. Everything about hotel star Pacific was perfect. The food was amazing when ordered ala carte . The security personnel were also good in giving us transport every day and evening. Overall very good experience. Would go there again The television channels were not so good. We couldn't watch anything as there was constant flicker. The breakfast items were not very appealing. Also very low items for breakfast . Also they advertise mountain view and city views. Unfortunately we had neither. Our living room window was dark so couldn't see through. The bedroom window was with steel rods and the only view was another building
- Ahaque070658 (9/5): My opinion is good - Very good Nothing to say
- Hasanul (10/5): The best and only place to stay in Sylhet! - I had to write this review and give credit where it is due...Took over 100 pictures lol World class extraordinary experience.
Hotel facilities:
Exceptional deserves 5* the rooftop pool and views are the best in the city. Rooms were spacious and serviced everyday. The food was amazing!
Restaurant and food:
Wide selection of world cuisine that is delicious to the point we ate half our meals at the hotel at super low cost. The breakfast is pretty good too standard stuff but the dining menu is delicious. They also have a cafe that has all the hot and cold drinks you would order at Star Bucks!
Staff and service:
The best service I have ever had the pleasure of having. Excellent. They constantly went above and beyond for us like getting scales then weighing our luggage for us.
Location:
Centrally located 5-10 mins to anywhere in the city bang in the middle and on the road that takes you straight to the airport.
All the staff were amazing: Special shout out to...
Istiak Nahir, Manager
Ripon Ahmed, Supervisor
Saidul Islam, Swimming pool attendant
Amir Ali, Garden Attendant
- Verified traveler (10/5): - Good buffet. Nice pool comfy beds. Big pillows. 3 pin UK socket as standard. Considering what was available in the area it’s miles better than other places. Would recommend
- Maqbul (2/5): - They are not one in words and deeds. No tea starved , no hot water Cathleen served .not clean room ,not duration iron etc.
Photos