Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG

Name: Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG
Address: 15100 Beck Road, Plymouth, us

Location: 15100 Beck Road, Plymouth, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Welcome to Holiday Inn Express Plymouth-Ann Arbor!

Modern Amenities: Enjoy your stay in our rooms equipped with flat-screen TVs and private bathrooms for your comfort and convenience.

Exceptional Service: Our 24-hour front desk ensures assistance whenever you need it, making your stay stress-free.

Convenient Location: Explore nearby cities like Detroit and Windsor, with Detroit Metro Airport just 24 km away for easy access.

Book your stay at Holiday Inn Express Plymouth-Ann Arbor now for a memorable experience!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shared lounge/TV area
Grocery deliveries
Wheelchair accessible
Heated pool
Outdoor furniture
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Face masks for guests available
Delivered food - securely covered
Key card access
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Golfing on site
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Private picnics
Wine release events
Reception hall
Secured parking
Swimming nearby
Bulk dispenser for toiletries

Rooms Available

Standard Room, 1 King Bed (Walk-In Shower)

1 King Bed
334 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower or hydromassage showerhead
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
Deluxe Room, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

1 King Bed and 1 Double Sofa Bed
388 sq feet

Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Lowered peephole/view port in door
- Low-height counters/sink
- Wheelchair-width doorways
Standard Room

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
King Room - Non-Smoking

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Queen Room with Two Queen Beds

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe Double Room with Two Queen Beds

Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe Double Room with Two Queen Beds - Hearing Accessible with Bath Tub

Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
Deluxe King Room - Hearing Accessible

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
Standard King Room with Mobility Accessible Roll-In Shower

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe Twin Room - Mobility Access Tub

The spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The twin room provides a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

justin (10/5): - Late check out staff breakfast Pool closed
Ty (10/5): Nice, clean room and friendly staff - Nice, clean, good area
Weiland (10/5): -
Raja (7/5): -
HIDEKI (8/5): -
Isabelle (1/5): J’ai reçu aucun service pour cette réservation. J’attend toujours les remboursements. - L’établissement m’a informé à 11h le matin qu’il me relocalisait. Ils ne semblent pas avoir annuler ma réservation via Booking, je dois donc faire une demande pour annuler mes frais de pénalité. J’ai aussi dû réserver une troisième chambre parce que l’hôtel où ils m’ont délocalisé n’offre pas de chambre à 6.
Jocelyn (8/5): - Pas pris
Steve (10/5): It was good, but it could been better if no snow on the parking lot - Beautiful It was snowing and we checked out at 10 and it didn’t have any shovels the parking lot yet and no salt was put down, more slippery than ever
Christine (10/5): - Everything and everyone was wonderful. If I'm ever in the area again that's where I'm staying. Breakfast was delicious 😋 Nothing
Mitsuo (8/5): -
Venkatraman (10/5): - Clean room and spacious. It was a pleasant stay for us.
Paul (7/5): -
Philip (8/5): Well located, clean, comfortable stay with great staff. - Just a very predictable, clean, comfortable place in a great location next to The Domain. Also, very nice staff. Nothing to complain of.
HIDEKI (7/5): -
HIDEKI (7/5): -
Kara (10/5): -
Lindsay (10/5): - Clean and modern and well kept
Majid (10/5): - Good
Dimitris (8/5): -
Brian (10/5): - It was very nice and I would stay here again.
Rachel (10/5): -
Fraser (10/5): Fantastic place to stay en route to Ann Arbor - Great location Nothing
Susan (10/5): - Room was super clean, linens and bedding looked new. Coffee from machines, very good. Breakfast was typical. I would stay here again. Thx
Sean (8/5): Nice Hotel - The breakfast was pretty good, and the staff was friendly upon check in and check out. The room itself was very nice and clean, there were enough plugs for us to charge phones and tablets. While the hotel is a little bit away from Ann Arbor, it was close enough to facilities, such as other restaurants and grocery stores. The only issue I have is the cleaning staff didn't come by to either pick up trash or ask if we needed service. We were gone most of the day Sunday, and I assumed when we got back there'd be some semblance of service, but nothing. I noticed the cart was still in the hallway, but about an hour later, it was gone, hadn't heard a knock on the door asking if we needed anything.
Colleen (10/5): - Maria and the other breakfast staff were exceptionally helpful and kind!!
Jeanne (8/5): - No coffee pot in room was disappointing.
Shane (10/5): - Convenience to work, place was nice an clean and orderly. I was very pleased with my stay.
ajitha (10/5): - Overall good experience
Danilo (9/5): Ottima tappa tra le Niagara Falls e Chicago, comodo per visitare Ann Arbor e la University of Michigan. - Struttura spaziosa ed accogliente. Ottimo rapporto qualità/prezzo. Nulla.
Mert (10/5): -
Rebecca (7/5): -
Jeffrey (6/5): - Great breakfast. Beautiful, spacious lobby. Unfortunately the room was quite dirty. Carpet and couch had stains all over it
Helen (10/5): - The included breakfast had a great variety and better than just your average ‘continental’ style breakfast
Marcia (9/5): Enjoyed our stay - Convenient location to family. Great breakfast No complaints
Terri (2/5): - Great pool
Mark (10/5): - Breakfast
Ken (8/5): Very good - Dirty carpet Carpet dirty
Richard (10/5): - Nice design of common spaces and rooms.
Chandrajith (8/5): - Adequate, decent room, friendly staff.
Ernest (10/5): - None
anita (10/5): - *
James (8/5): - The rooms need some work done to them. The fitness center needs attention. The beds were comfortable and the rooms were clean. The breakfast was very good.
Anca (10/5): - It was very clean! Great breakfast! Maria was the sweetest lady..she made us feel very welcomed and was very attentive to our needs! She did a great job with the food!
Marcia (9/5): Superb -
Susan (9/5): Very nice! We’ve stayed there at least 4-5 times. - Great Water pressure in bathroom sink very weak. Some buttons on tv remote did not work.
Mark (10/5): Exceptional -
Lorena (8/5): - Pool was beautiful.
Anthony (10/5): Exceptional -
sheenagh (6/5): Room for improvement - I stayed here for the first time, pre-Covid, right after the hotel first opened and it was really a nice hotel at that time. Structurally, it still is, but it is starting to show some wear and tear. Room tiles a little loose, stains on lobby carpet. Nothing major, but not quite as pristine as it once was. They also should properly train the desk clerks in hospitality ettiquette and how to greet guests with common courtesy. At check in, I was poker-face stared at for several seconds before the young lady made some sort of noise, like "hmm?!" Doesn't give the best first impression when your desk people can't even be bothered with a simple "Good morning/afternoon/evening, are you checking in?" or just speaking for that matter. I suppose it was made worse by the fact that my first stay was stellar with exceptional team members in every department - managers, food prep, desk personnel. To be fair, the daytime clerk was polite and professional. Our room was otherwise clean with somewhat hard mattresses. No issues with the bathroom. Nice Dove toiletry products. The pool area was awful. There seems to be some sort of ventilation problem because there was an overwhelming chlorine/mildew smell and the water looked more murky than it should be. It was really muggy and stiflingly hot in the pool room itself - which prompted us to quickly retreat. Parking was never a problem and the location is right next door to a McDonalds with a Starbucks across the street. The view from our window was interesting as there is a drive-in theater right next door. My only other issue was a minor safety issue. We arrived late one evening to find about a dozen men hanging around the entrance and spilling out into the parking lot. This felt rather intimadating as a female traveler, but luckily the side doors allowed entry with the room key card. I was able to enter the hotel from the side door without issue. I would probably stay here again, but I was a bit disappointed that this hotel didn't live up to my original experience. For that reason, I will consider other hotels when in the area and not exclusively book at this one.
Traci (10/5): - The staff at check in were super nice and our room was very nice and clean we had a nice stay.
Tisha (9/5): Superb - The bed was comfy. Breakfast was great, and so was the young lady hosting breakfast. All the young boys in the pool splashing, screaming without supervision
Egle (8/5): Very good -
Wael (10/5): - Pleased with how clean the room was and the staff were very friendly.
Wafa (10/5): - Great stay
Basir (10/5): I highly recommend this place, best customer service, very clean and comfort -
COLLEEN (10/5): - Everything was great the room, the staff, location, and the breakfast
Casey (10/5): - Cozy beds!
Guide18917970397 (10/5): Very relaxing - Very nice property. Maria is an excellent breakfast provider/attendant. The road into the property needs work, but that's Michigan potholes, and more the responsibility of McDonald's next door. There was a makeshift "drive in movie" experience in the Ice Arena parking lot across the way. It maybe a Saturday night thing.
Tcarr1313 (6/5): Never returning to this hotel. - clean, and good location. A/C in room not working, fan would not even run. Reported on first night. told that no repair person on duty, no additional rooms available. Reported again next morning, system was never looked at, 2nd night HVAC still not operating. Spent 2 nights in hot room, no ventilation, windows do not open. Never returning to this hotel.
Karen (9/5): Great weekend stay. - Breakfast had a later start than we could use on one of our mornings. Breakfast had a good selection on the day we could use. The parking lot entrance is in great need of repair.
Rebecca (8/5): - The room was very clean and spacious The pool area was also very clean ,although it was tad too cold for my liking
Phil (10/5): - Getting to the hotel off of Beck Rd is literally nearly impossible due to massive potholes. I am shocked these have not been filled in whether you’re trying to get to the Holiday Inn or even the McDonald’s in front of it. The actual hotel parking lot is fine.
Jerome (10/5): - Our stay at this Holiday Inn Express was an unexpected surprise. It didn't feel like a low end hotel at all. Comparable to a Marriott.
Harry (10/5): - Travel for work daily. Best overall experience in a long time.
Fatima (10/5): - Clean hotel
John (2/5): Awful experience. - This hotel twice canceled reservations for my daughter. She had called ahead to tell them that she would be arriving late. She arrived at 1:30 in the morning and they told her that they had given her room away and told her they canceled the reservation. There were no hotels nearby that had a room. She spent a night without a hotel room. Then, HOTELS.COM got involved the next day and made another reservation for the following night. Once she showed up to check in again the next day, they had once again canceled the reservation and given it away. They told me they had people that needed the room. So, in other words, having a confirmed reservation doesn’t matter. Even if you let them know that you will be arriving late. It’s a very unprofessional run operation. When I called at 2:00 in the morning to address my displeasure with how they treated my daughter, there were dogs parking in the background. It’s amazing that a national brand allows this to happen in one of their hotels.
Boliang (7/5): Good - C/P value not good
Chanell (10/5): - Amy and the gentleman who checked me in are great!
Almira (8/5): Very good -
Kiara (10/5): - My daughter wanted to have a hotel party for her 6th birthday. I loved it. Will be back again! It was very clean, staff was nice & professional. The pool was warm and the room was beautiful! Comfortable bed. The bathroom was amazing! I loved this hotel!
Rehman (3/5): Great location, good hotel, horrible wifi - it was great for location, check in, cleanliness. Everything was fine. The wifi sucked. Did not work in the room. Caused me a LOT problems. I had to go the main lobby or outside to use my Roaming Data (from Canada) just to message my wife and baby overseas.
Abbey (9/5): Superb -
Paula H (10/5): - We stayed here for 2 nights with our adult daughter during a stay for a minor medical procedure. Our room was clean, spacious and comfortable. There were plenty of dining options nearby. We did not have the opportunity to try the breakfast. I would stay here again.
Sarah (8/5): - Great hotel and service
Lonnie (10/5): - Clean and convenient
Ashraf (10/5): - Na
Verified traveler (10/5): Very nice rooms - Very clean and rooms are updated
Angelique (9/5): Great experience. Will refer and return - Staff were kind and helpful. Clean and had a clean smell. Tv in room wasn’t a smart tv for apps like Netflix, Hulu, etc. so options were limited
Roger (10/5): - Great staff!
Candace (10/5): Overall I would love to stay here again!! - Everything was clean. How cold the pool room could get. The elevators are cold.
Misty (4/5): - We were the only family on 4th floor. Part of the hallway was blocked off w plastic. We seen foreign people hiding up there. We waited for an elevator over 20 minutes and no stairway in sight yo take. Worst stay ever. Very uncomfortable like someone was watching us from the adjoining room. I stuck towels along there. I definitely think it needs investigated.
Estelle (8/5): - N/a
Hammad (5/5): Was better last time we came fee years back - Breakfast was good and everything was comfy Wifi didn't work properly and front desk did not resolve issue
Elizabeth (10/5): - Very courteous and helpful staff, great breakfast, extremely clean and comfortable rooms and linens.
Megan (8/5): - The lighting in the room was abysmal ... impossible to do any reading. Water pressure in the sink and shower was very low. The shower doors must not have been installed well or weren't level because the doors kept sliding open so I had to stick a wash cloth in the track to keep them from moving.
Kendra (10/5): - Big rooms. Very clean
Cristian (7/5): Good -
Nancy A (8/5): - Met up with older siblings for milestone birthday. Had a great time; however, after our dinner in town we me up in the lobby for a couple of drinks and discovered several younger adults with their grade school kids running around, screaming ,and making a mess of the lobby. I asked staff to bring out more cups since they were all out. The staff appeared annoyed at my request but did suppply more cups.
Patton (8/5): Very good -
Verified traveler (8/5): Almost all good - Everything is good at this hotel. Breakfast was extensive, hotel is clean and comfortable. The only thing is the check-in staff did NOT want to be there. Not friendly at all. It could just be a bad day, right? Hopefully!
Kiran (10/5): - Overall it's a nice property.
Douglas (10/5): - Staff is always friendly. Breakfast has nice options.
Patricia (8/5): - This was a great place to stay for a family wedding in Ann Arbor. We had 2 rooms, front staff was ok. Breakfast was good, waffle machine down the 2 mornings we were there, grand kids disappointed. However swimming pool nice. Would stay again when visiting family.
Duncan (4/5): - We stayed two nights. Our room was not cleaned. We requested they clean our rooms upon arrival.
Igor (10/5): Exceptional -
Susan (10/5): - Nice place. Stay here when visiting family. Only issue was furnace very loud when it came on at night. Sounded like jet plane taking off. Room 315.
David (8/5): Breakfast needs work - Excellent, modern, comfortable hotel. Terrible breakfast.
theremartinez (2/5): Do Not Stay Here. Dishonest Staff. Nothing works including the elevator. Disabled should definitely avoid this hotel. - The reason for our stay was for the USA Sled Hockey, Disabled People & the elevator never worked. The staff was never honest about anything. Never had a contractor working on the elevator, despite staff saying “we called someone”. Disabled people were having to crawl up/down stairs 3rd floor. Staff promised discount or refund, (August) still (November) haven’t received anything. The rooms weren’t ready despite having a 3 week reservation notice for Disabled USA team. The window shades broken, couldn’t close. Everything about this location is horrible. Holiday Inn should be embarrassed & ashamed.
Karen (10/5): Great night - The staff was excellent. The breakfast was very good and staff kept it fully stocked. Our room was clean and very quiet. The only issue I saw was cracked tiles and missing grout in the bathroom.
Iasmina (10/5): Exceptional -