Swiss-Belexpress Jemursari

Location: Jalan Raya Prapen 266, Surabaya, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Adult only
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Health or beauty spa nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Express Super Family

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

• Express Super Triple

  The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

• Express Super Queen

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Deluxe Twin Room

  The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

• Express Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and slippers. The suite provides a seating area, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo

• Express Twin

  The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

• Express Queen

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Zest Queen Room

  This air-conditioned double room features a laptop-sized safety deposit box, seating area, and a wardrobe. Private bathroom comes with a shower.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo

• Zest Twin Room

  This air-conditioned twin room features a laptop-sized safety deposit box, seating area, and a wardrobe. Private bathroom comes with a shower.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo

Guest Reviews

• Chris (7/5): - Het personeel. De kamer grote. Is vrij klein,we hadden een kamer met 2 bedden. Tessen het bed en het bureau en bankje was 35 tot 40 cm ruimte. Tussen de 2 bedden 15 cm En tussen bed en badkamer 35 cm. De maten zijn uiteraard geschat,ik ben niet met een centimeter gaan rondlopen.
• Roseno (8/5): - Suasana kamarnya yg sudah direnovasi Ruang makan yg kecil dan menu makanan kurang banyak
• Taufiq (10/5): -
• Dyan (9/5): - The staffs are helpful Room Occupancy are high, so early check-in was not possible.
• Lisa (9/5): -
• Ngurah (3/5): disappointed. I was booking for my parents. in booking. there is no information in front that hotel was under renovation -
• Ramona (7/5): - zweckmäßig für eine Nacht mit bequemem Bett und nah zu Flughafen und Bahnstation, umfangreiches und leckeres Frühstück, unkomplizierter Checkin, gute ausgestattetes Zimmer mit Kofferablage, Sitzbank,Wasseroberfläche und Wasser relativ sauber, aber ein paar Fugen in der Dusche haben geschimmelt und es Stand andauern abgegebenen Geschirr im Flur, das wahrscheinlich vom Zimmerservice abgeholt werden sollte. Die Moscheen in der Umgebung sind ultralaut, da die Lautsprecher direkt auf das Hotel ausgerichtet sind (zumindest in den oberen Etagen).
• Olivia (9/5): -
• Rocio (9/5): Acogedor - El personal del hotel muy amable, teníamos el desayuno contratado pero nuestro vuelo salía muy pronto y nos lo hicieron para llevar y estaba riquisimo. El hotel es cómodo, con iluminación cálida y acogedora, la TV tiene opciones en inglés, el WiFi funciona bien. Tuvimos un problema con el lavabo y vinieron muy rápido a solucionarlo. Nuestra habitación estaba en la planta 11 y las vistas eran bonitas. No le pongo el 10 porque el hotel es algo ruidoso, se oye el tráfico de la calle y en nuestro caso también se oía algo que golpeaba rítmicamente en la fachada del edificio, nunca supimos lo que era, se solucionaba con tapones para los oídos pero era incómodo. En la ducha estaría bien poner una balda ya que no hay espacio para dejar nada.
• Chris (8/5): - Nice hotel close to the airport, with modern rooms. There are several restaurants nearby, but you need to cross a busy street to get to them. The breakfast buffet is very good. There was lots of noise from the busy street the hotel is next to, the windows hardly block the noise, even on the high floors.
• Dato Aziz (6/5): -
• Dune (4/5): Disappointing - The breakfast was very diverse and nice as well as the water station in the hallway. The staff was watching something on their phone while helping us, so they forgot to hand me my passport back and I had to ask for it. The smell in the hotel as well as the room was quite uncomfortable.. There was some mold in the shower, the sheets had stains and the airconditioning smelled as well. It worked though. The most uncomfortable was the isolation of the room. We weren’t able to open a window as the staff told us prior, which we didn’t want to either way, but the sound from the street was as if there weren’t any windows whatsoever. We were there on a day which is quite important to the Islam and that meant we heard incredibly loud screaming the entire night. It stopped around 9am… The bad isolation of the room made it impossible to sleep.
• Masidayu (9/5): Superb -
• Iannunala (10/5): Exceptional -
• Noened (8/5): Very good -
• Noened (9/5): Superb -
• Anung (8/5): Very good -
• Noened (8/5): Very good -
• Carina (8/5): Very good - Room was comfy and clean On a busy street, couldn't sleep very well unfortunately
• Gregory (10/5): - This property was in neat, clean condition with modern facilities and nice staff.
• Kusmono (9/5): Superb - Beside location All the employee was welcoming I wish we can bottle water compliment each rooom instead dispenser on hallway
• Budidjaja (8/5): Very good - Good Bed. Water dispenser available. Cold AC.
• Lim (8/5): Very good -
• Modesta (8/5): Very good - Location
• Sianturi (9/5): Value for money - The beds were comfortable. None
• Alam (10/5): Exceptional -
• Noened (8/5): Very good -
• Michael (9/5): Superb -
• Akhmad (9/5): Superb -
• Michael (8/5): Good quality budget hotel. - Staff where exceptionally helpful and friendly. Room was good size and bed was comfortable. Shower was very hot and strong. Disposable toothbrushes supplied. Air conditioning was good. As a budget hotel this room was definitely up to my expectations. Floor was slightly dusty. (Just a little) Bathroom was ageing. Only shower gel and hand soap supplied. No shampoo. I noticed some previous guests complained about the towels. They where clean but greyed colour. This is as expected for towels that are usually handed down from higher class hotels. A good bleaching and fabric softener would rejuvenate them.
• Noorazmi (9/5): sink problem - sink cant use
• Noorazmi (9/5): good -
• Noened (9/5): Superb -
• Rachael (8/5): Very good - Good breakfast choice, clean room. Good for a couple of nights.
• Franklin (10/5): - The hotel very good
• Noened (9/5): Superb -
• Noened (8/5): Very good -
• Ravindra (5/5): Passable - Hotel was ok, but could have been more clean The towels and bed sheets were not clean
• Ricardo (9/5): Superb -
• Oktavia (6/5): Pleasant -
• Ahmad (7/5): Good -
• Lukky (10/5): I hope hotel zest will be even better because the position of the hotel is very strategic in its loc - I stayed at Zest Hotel in Jemursari Surabaya for 3 nights and got breakfast the menu has many variants, there are only a few menus that are the same every day but all of them are quite tasty and the service is pleasant I think it's good enough for the price, only room repairs are needed, such as wall paint, devices in the bathroom such as a clogged drain washtavel, the exhaust doesn't work
• Verified traveler (10/5): - Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
• Paul (8/5): - still one of the hotel i will stayed while every time biz trip there!!
• Paul (8/5): - many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
• Paul (8/5): - here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
• gilsonlim (8/5): - nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
• Paul (10/5): Good Hotel in Surabaya - Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
• Paul (10/5): the most frequent stayed hotel - my most favorite hotel in Surabaya. high C/P value, good staff
• Paul (10/5): best experience in Surabaya - the location is good. the food is very good. and the service people are very helpful
• Paul (8/5): a good c/p value budget hotel - Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
• Paul (8/5): High C/P value hotel. - i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
• Yenny (6/5): - It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.
• Verified traveler (8/5): Baik dan Nyaman - overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.

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