Palm Bay Resort

Name: Palm Bay Resort
Address: Palm Bay Resort, Whitsundays, Whitsundays, Queensland, 4741, Whitsundays, AU

Location: Palm Bay Resort, Whitsundays, Whitsundays, Queensland, 4741, Whitsundays, AU

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Spa Services

Indulge in massages, body treatments, and facials at our spa to pamper yourself to the fullest.

Recreational Facilities

Enjoy our outdoor pool, fitness center, and bars/lounges for a great leisure experience during your stay.

Unique Amenities

Benefit from wedding services, a cozy fireplace in the lobby, and tour/ticket assistance for a convenient and memorable stay.

Pamper yourself with a visit to the spa, bask in recreational activities, and enjoy unique amenities at Palm Bay Resort in Whitsundays. Book now to experience a luxurious beach getaway.

Important Information

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 15 years old and younger are not permitted at this property.
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Instructions: Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Outside alcohol is not permitted, but is available for purchase. Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Amenities & Facilities

Full-service spa
Fitness facilities
Paddleboard on site
Fireplace in lobby
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Picnic area
Fitness facilities
Snorkeling nearby
Fireplace in lobby
Library
Safe-deposit box at front desk
Front desk (limited hours)
Full-service spa
Wedding services
Pool umbrellas
Grocery/convenience store
Tours/ticket assistance
Snack bar/deli
Helicopter/airplane tours on site
Beach sun loungers
Pool sun loungers
Beach towels
Banquet hall
Fishing nearby
Swimming nearby
Paddleboard on site
Accessible shuttle
No accessible shuttle

Rooms Available

Platinum House

1 King Bed and 1 Queen Bed
1292-sq-foot room, balcony with ocean views

Layout - 2 bedrooms, living room, and sitting area
Entertainment - 43-inch Smart TV with digital channels
Food & Drink - Kitchenette with stovetop, oven, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Kitchenette
- Microwave
- Dishwasher
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bottle of water
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Smart TV
- Window screens
- Laundry detergent
Two Bedroom Beachfront Bungalow

1 Queen Bed and 3 Twin Beds
753-sq-foot room, balcony with sea views

Layout - 2 bedrooms and sitting area
Food & Drink - Mini-fridge, microwave, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and window screens
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Microwave
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Window screens
Beachfront Bure Villa with Ocean View

1 Queen Bed
409-sq-foot room, balcony with ocean views

Layout - Bedroom
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe, iron/ironing board, and window screens
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Ceiling fan
- Blackout drapes/curtains
- Weekly housekeeping provided
- Bedsheets provided
- Window screens
Ocean View Bure

1 Queen Bed
452-sq-foot room, balcony/patio with ocean views

Layout - Bedroom
Food & Drink - Mini-fridge, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and window screens
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Ceiling fan
- Blackout drapes/curtains
- Weekly housekeeping provided
- Balcony or patio
- Bedsheets provided
- Window screens
Serenity Bure

1 Queen Bed
452-sq-foot room, balcony with partial ocean and garden views

Layout - Bedroom
Food & Drink - Mini-fridge, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and window screens
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Ceiling fan
- Blackout drapes/curtains
- Weekly housekeeping provided
- Bedsheets provided
- Window screens
One Bedroom Beachfront Bungalow

1 King Bed
667-sq-foot room, balcony with beach views

Layout - Bedroom and sitting area
Food & Drink - Mini-fridge, microwave, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and window screens
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Microwave
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Weekly housekeeping provided
- Separate bedroom
- Bedsheets provided
- Window screens
Hibiscus Suite

1 Queen Bed
753-sq-foot room, balcony with ocean views

Layout - Bedroom, living room, and sitting area
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and window screens
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Microwave
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Weekly housekeeping provided
- No rollaway/extra beds
- Separate bedroom
- Bedsheets provided
- Window screens
Ocean View House

2 Queen Beds
1076-sq-foot room, balcony with ocean views

Layout - 2 bedrooms and sitting area
Food & Drink - Kitchenette with stovetop, microwave, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and window screens
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bottle of water
- Ceiling fan
- Separate sitting area
- Blackout drapes/curtains
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Window screens
Beachfront Villa

1 Queen Bed
323-sq-foot room, balcony with beach views

Layout - Bedroom
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and window screens
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Ceiling fan
- Blackout drapes/curtains
- Weekly housekeeping provided
- No rollaway/extra beds
- Bedsheets provided
- Window screens

Guest Reviews

Sue (8/5): Almost perfect - The location here is incredible, with cute wallabies jumping around and friendly cockatoos, plus a number of seabirds. It reminded me of places I've stayed at in South East Asia, with the jungle feel, the palms and the beautiful greenery around clear (mostly) blue waters. It was great to be greeted (very White Lotus) on arrival and would have been nice to have a goodbye on departure too. The bar/restaurant staff were fantastic, couldn't do enough for you. A special mention is needed for the food, which was amazing. Their chef put some very interesting flavours together - top class. Unfortunately I didn't sleep well a couple of nights as I found myself catching and removing cockroaches from my bathroom. Maintenance were helpful, attempting to poison them, reception less so, providing me with a spray for flying insects, that did nothing to the roaches. I understand they turn up in tropical places and that they are hard to shift, but while I didn't mind no housekeeping for the 4 nts I think bins should be emptied every day, to avoid attracting them. The other negative was the noise of tractors and outdoor power tools at different times of day. Thus said, it's a beautiful place and I found it a wonderful place to chill.
Matthew (8/5): - NOTE: Palm Bay Resort would be ideal to stay at for limited stays. We did not know any better so booked an 8+ night stay so my review is based off this. The facilities were a little run down, tiles falling off the pool, areas missing off some of the roofs. Tv in main area slightly broken. Room was fairly clean, staff were lovely however a bit forgetful, not super proactive (apart from one amazing employee) view from room was incredible, spent hours upon hours reading with that view in the background. The beach itself was very rocky. Food was good, but menu limited. Again I need to stress, if this was all over a 3 or so night stay this would be 9/10. Also massively limited with supplies. Definitely need to do some supply shopping in Airlie or Hamilton before coming. So would definitely would go again but would definitely stay shorter.
Elizabeth (10/5): Idyllic stay. - Beautiful, relaxing idyllic stay. Food was good. Staff were lovely. Pool was nice. Loved the setting and nature. The hammocks were a nice touch. Lots of activities. Bush walks were fun. Bedding etc was very clean. Room 15 was very musty so had to keep aircon on at all times.
Kate (10/5): - We really enjoyed our utterly relaxing stay. The staff were friendly, the bungalow was clean and comfortable with a lovely beach view from the balcony, and were surrounded by nature. We’d definitely come back.
Brian (10/5): - Quiet island location close to the mainland. Small resort with great staff and food service from a great kitchen. Facilities are older but maintained in a casual lush tropical setting Good walking options to explore a bit if you like.
VELMA (10/5): - This resort was everything I wanted in a holiday. From the moment we arrived, the relaxed island vibe set in—it never felt rushed or pretentious, just easygoing and welcoming. The cabins right on the beach were picture perfect, especially at high tide, and the free use of kayaks and paddleboards was such a bonus. We also loved the hiking tracks, a great way to balance out the lazy beach days. And the food—absolutely next level and very reasonably priced! Every meal at the restaurant was a highlight. A true holiday escape.
Lorna (10/5): - It was the most beautiful place to stay. If you want to relax & soak up the beauty, this is the place. Food was beautiful, staff were excellent & the bed was so comfortable. Excellent holiday
José Antonio (10/5): - Great resort on a quiet island with hike paths around it, many beautiful beaches where you can walk around alone. Restaurant of the hotel has the same menu everyday, so after a while you have tried everything. They do a great happy hour during sunset everyday!
Rosa (10/5): - Palm Bay is a secluded resort nestled in Long Island,,,in fact it’s the only resort that is habitable. There is an abandoned resort property on the island as well. Palm Bay cottages are lovely and very roomy. Beds are comfortable. The restaurant is good…it’s the only place to eat on the island. We didn’t appreciate that it wasn’t feasible to take a water taxi anywhere else (say Airlie Beach) to dine because the last water taxi coming back to the resort is around 4:45 pm from Shute Harbour, and the cost for a return fare on the water taxi is about $115 per person—-very pricey. Staff is friendly, kind and courteous. You’ll run into locals such as wallabies, curlews and cockatiels as you hike on a couple of the trails. The trails are rather rough and rocky—bring a walking stick and good walking shoes.
Ryan (10/5): - Peaceful and quiet but wish we knew how remote it is and that there’s only one restaurant for the entire time we were there. The food was good but can only have it so many times!
Helen (4/5): - The place is a little bit difficult to het to. Island was beautiful and surrounding areas. The resort itself is nice especially when you first arrive but the room we were in was in serious need of repairs and clean. I wouldn’t rate the resort as a 4 star, not in its current state. If you’re looking for a retreat type place to go for a walk and sit on the beach to get away, this place may be the place to go. The resort wasn’t really lively at night and there weren’t any activities run by the resort except for the spa. No free wifi. Other than kayaking in the Bay Area, going in the pool or snorkelling to see the mostly dead reef theres not much to do. Food options were limited and overpriced with reason but, $32 for an eggs benny is way over the top. The water jugs were dirty. There was mould on the lids which looked like they hadn’t been cleaned in months, until I made a point of cleaning it and leaving the dirty napkin on the table. The staff were nice but didn’t really seem to care about customer satisfaction or even checking in. The room we were in had mould on the curtains. It looked like the place maybe flooded, door was damaged, cupboards and shower was mouldy. The fridge is located in the bathroom and so is the kettle, tea and coffee. I had moved one of the chairs and the floor was caked in dust underneath it. We won’t be going back to the resort again unfortunately. The worst part was that the bed had bed bugs which indicated they don’t often clean or vacuum the bed.
Andrea (6/5): - While some things were excellent here; it's very quiet and private. Beautiful setting and helpful staff, the main reason for this being our holiday destination was so underwhelming, it's difficult not to be very disappointed in our holiday. Firstly there aren't many options to get there (in fact we were only given the name of one boat company which was disappointing) and it is so expensive that it really adds hugely to the cost and if we'd known prior to booking, we probably would have chosen a different destination. The main reason for disappointment however was the snorkeling. It is terrible! The water is very cloudy and we didn't actually see a single fish. You could see fish at times from the shore but very plain, no tropical species at all. What coral you see is very grey. We definitely would never have gone there if we had known this. We have so enjoyed our snorkeling experiences in Fiji, it was really our main focus. The pool is lovely and located superbly by the restaurant. The food was good. The sunset bar has the most beautiful setting, evening cocktails weren't to be missed. There's a few walks which are good and is something else to fill your day. Because the snorkeling was so bad it gave us something else to do other than lying by the pool. The staff are helpful and friendly but they are almost all backpackers so it feels like there's no one in charge or with local knowledge to share.
Adrian (8/5): - Great staff. Great location but a little hard to get to and from at a moments notice. Wifi would be nice as well.
Jennifer (8/5): - Great staff very friendly and helpful. Resort is clean and tidy, can see that resort has suffered cyclone/weather damage so some things like tennis courts not used. Free snokals and kayaks/SUPs was great, great get away for couples.
Rod (8/5): - The location was amazing with stunning views and amazing sunsets. The quiet pace was exactly what we wanted including the double hammock 😎
Yvette (10/5): - We had a beautiful relaxing holiday at Palm Bay Delicious restaurant, wonderful staff, in an idyllic paradise a perfect place to getaway from the rush, so tranquil 💛
TRACEY Lee (10/5): - Comfiest beds ever! Absolutely amazing food, every single meal. Friendly staff. Relaxing stay indeed. The view from The Hideaway was amazing and I’m definitely going back. Only one issue was the water in my shower was Luke warm. Was reported but not corrected.
Sandra cristine (10/5): - Such a tranquil beautiful resort in amongst stunning rainforest national parks. Island transfer options are limited and can add significant costs depending on mode of transport. No shops o n island so make sure to take adequate supplies of snacks etc with you.
Michelle (10/5): - I had a wonderful stay at Palm Beach resort. It is a beautiful location. I had a beach villa and it was clean and had a really comfy bed and a hammock on the deck. The staff were really friendly, helpful and welcoming and the food in the restaurant for dinner was great - the steak was fabulous and I had a special fish risotto which was lovely. The resort seemed slightly understaffed and so the beach sunset bar was not open in the evening but it was a mere 2 minutes walk to the main bar which was no hardship. A truly lovely and relaxing stay with no tvs and no children. All my stress disappeared. Good for the soul! Breakfast, lunch and dinner had to be paid for but you rarely needed all three. There was sea kayacking and a lovely swing by the sea. You can walk on the island on the trails but you do need footwear (not thong/jandles/flipflops) for that. If you are after a relaxing trip, this is the place for you and the pool was nice. A tip - You can get a transfer from Hamilton Island directly but it is much cheaper to get a boat to and from Shute Harbour as a different option if you fly into Proserpine. If you are looking for tons of activities this is not for you, if you are looking for a beautiful and simple place to relax, this is it.
Sudhanshu (10/5): - Beautiful quite serene island away from the hustle and bustle of city. A bit of challenge to reach the place so one needs to do a bit of research to reach there. If possible avoid private transfers, its damm cosly. Overall its a fantastic place to stay.
Lisa Colette (10/5): - Long Island is uninhabited apart from this resort and another the other side of the island. It is tree covered with a number of bush walks and lots of wildlife. There are no cars/vehicles on the island except for resort service vehicles. We loved our accommodation, a bungalow, right on the beach, Ours included a comfortable Queen size bed, a walk in dressing room, large shower room, a small kitchen area with a sink/draining board, microwave (no other cooking facilities), a small ish fridge, a kettle, a toaster, a crockery (enough for one each), a nice selection of teabags, a sachet of washing up liquid/jcloth, an ironing board, iron, safe, an en suite shower room. There is also a lovely wooden verandah with a small table and two chairs, plus a hammock…all just a metre from the beach shoreline. Fabulous views! There are plenty of quiet places to sit around the resort, to sunbathe, read a book, whether it’s by the fabulous tree surrounded pool, or on one of the swinging chairs or sunbeds dotted around, or overlooking the beach. There is no WiFi for guests on the resort and no TV. Mobile one coverage was good in the rooms but would advise ensuring data is topped up. We advise taking some provisions, though this resort does discourage BYO. You can buy a few bear essentials at the resort but these amount to toothpaste and sun cream type of items. It is fully licensed and has a main bar/restaurant and a Sunset Bar on the beach, which opens 4.30-6.30pm.
Rochelle (8/5): - Able to take own boat.
Michael (10/5): - Just a great place to relax and take time out...
Emma (10/5): - Amazing stay. Lovely resort. Food was very good for the price and big portions. To top it off manager off the resort payed for our bus back.
Traian (10/5): - Excellent!
Lizbeth (8/5): - They need a bit more activities. This is good place to be if you just want to do nothing. Very difficult to get to.
Timothy Daniel (8/5): - Expensive to get to if there is less than 4 of you. You have to charter an entire boat. But once you’re there it is lovely. The staff are very friendly and the food at the restaurant isn’t overpriced and it’s good quality.
Alan (10/5): - Great food, hospitality team were great, Broken floor tiles,sliding doors hard to open,need more activity
sarah (10/5): - .
Marnicka (10/5): - It would be nice to see abit of monry being put back into the business, more snokels, kayaks etc but overall beautiful place
Kaitlin (10/5): - Beautiful place to stay. We loved it there!
Jodie (10/5): - Super relaxing as adult only island. We felt like we had the whole island to ourselves. Beautiful location and crystal clear waters.
Sharon (6/5): - Staff were friendly, location was lovely. Property rundown and tatty in places The cost of getting there from the airport was astronomical
Meshach (10/5): - A really peaceful and great experience! We had a really relaxing time despite being there during the tropical storm. The staff were all so nice and attentive. The food was decent, maybe a bit overpriced for what we get but still good!
Mick (10/5): - very quiet small resort. not like most of the other's with aii there hustle and bustle. very relaxing
Cameron (6/5): - The views are amazing. The rooms are outdated and a little ran down. They have a strict no BYOB rule but ran out of the beer I drink on day 1. Food is not great for the price. Customer service could be much better. Overall experience would be a 5/10
Karen (4/5): - My personal visit was not good. I felt like a they took advantage of being remote and there was no other choice but to buy things to eat or drink there for a unreasonable charge.There were bugs and huge spiders and dead roaches in my room. The whole place is outdated.
Joanne (8/5): - Quiet, small, unique resort. Food excellent and quite reasonably priced. Staff really pleasant and attentive. Resort looking a little tired in places. The cost of transport to and from the island can become quite expensive if you want to leave the island for a day trip. Beware also if you’re travelling in from the airport on a shuttle bus. Our flight was late and we nearly missed the last boat connection of the day, very stressful. My advice is stay at Airlie Beach first and do trips to the reef, scenic flights etc from there then travel and stay on the island without leaving for a few days. Also if you’re looking for a party this place is definitely not for you. Everything closed at 9/9.15, this wasn’t an issue for us but for others it could be. Pool area relaxing. Seeing the wallabies and yellow crested cockatoos roaming free was lovely.
kevin (8/5): - A pleasant budget stay
Nicolas (8/5): Belle escapade - Dépaysement total dans un contexte tropical, seule déception les jelly-fish dans la mer mais l’hôtel ne peut rien y faire et met à notre disposition des wetsuit. Personnel très attentionné, la nourriture et les cocktails sont délicieux
Benjamin (10/5): - My wife & I escaped the rat race to spend 4 nights at Palm Bay Resort, Long Island to celebrate our upcoming 50th birthdays. From the moment we arrived we were made to feel welcome by the staff. We were allocated a lovely Ocean View Bure overlooking the turquoise water in the bay. The food in the restaurant was incredible and we were amazed to hear that the Chefs are both very young…… I hope they keep them as they are immensely talented. Happy hour in the Sunset Bar every night was just wonderful with a good variety at very modest prices ($16 during happy hour). The staff were delightful and always up for a chat (Jade & Lacey were so good to us). Most importantly the Resort encouraged you to switch off from the outside world (no TV’s, no WiFi) & reconnect with loved ones…… so refreshing in this digital age! Overall, we can’t recommend this experience highly enough. We loved our time at Palm Bay Resort & have both hit 2025 refreshed & recharged.
Brett (8/5): - Beautiful rooms
Malak (10/5): - Palm Bay Resort, located in the stunning Whitsundays on Long Island, offers surreal views and a peaceful atmosphere. I recently spent 7 days there with my son and loved the convenient location, just a 15-minute water taxi ride from Airlie Beach. While the serene setting is perfect for relaxation, the lack of activities on the island made it less engaging for my active teenager. The food was excellent, but I was disappointed that housekeeping wasn’t done daily. This resort has great potential to become a top destination if the villas were refurbished and more activities were introduced to enhance the guest experience.
Steven James (10/5): - It was such a delight to stay in paradise at the Palm Bay resort. A must location to anyone who likes relaxation, beautiful scenery and wonderful service in all fields. 5 out of 5
Anne-marie (10/5): - Heaps of friendly staff to help you out, Great dinning. Beautiful and quiet. You could do as little or as much as you wanted whilst on the island. Gorgeous seating options everywhere. Pool side bar and pool heaps of room for everyone. Would definitely recommend to friends and family.
Kieran Ayron (10/5): - Very great island to get away for a few days and unwind I didn't want to leave definitely would love to come back again
Paul (10/5): - I liked that it was tropical and the Wallaby's are almost tame. I liked the staff, who were always very helpful.
Laura (2/5): - Was shocked to see the judgement and poor service from the staff at the resort. We were celebrating a friends birthday. The judgmental comments from staff, like “we close the bar at 9pm because we aren’t a ‘party’ resort” and learning that our group was being monitored/watched when off the island on a boating experience….. Guests are frequently reminded that they do not permit BYO through their website FAQS and a pre check in message, but neglects to advertise that they shut their bar at 9pm. Further, on any night, there were no more than 6 groups of breakfast or dinner guests. Be ready to wait 30 mins for beverage orders and another 30 mins for food. We had to regularly ask for plates to be cleared and top ups on water. As a reference Their poolside music selection mostly features music from the 60’s and 70’s, and even when we were the only guests in the pool area, when asked if the music could be changed, we were told that “corporate requires this playlist so that no one feels offended”. Heed warning with this property, spending thousands of dollars for my recent experience was not at all worth it in the least. I typically have a higher threshold for inconveniences, but it was just one thing after another with this property.
Erin de (10/5): - Location and staff excellent, room very comfortable with lots of extras. Has a nice beach and easy hiking around island.
Oana-Emilia (10/5): - Was Perfect.
Octavian (10/5): - Great place
Doris (8/5): - Beautiful place to relax, with great food and great service.
joanne (6/5): - Amazing spot but the accommodation is tired tired and falling apart. Needs an upgrade.
Glenn (6/5): - We loved our stay at Palm Bay Resort. If you are looking for a quiet, relaxing holiday that involves lazing by the pool or beach, sipping cocktails, this is the perfect spot. The resort only takes 60 guests at one time ( I am pretty sure there were only 20-30 during our stay) If you do happen to feel energetic and are looking for activities, there are a couple of walks you can do around the island. You’ll see butterflies the size of small birds, wallabies and bush turkeys. The resort also provide kayaks and stand up paddle boards for guests to use. The beach is very protected and safe to swim & snorkel & is a haven for sea turtles There is also a small gym onsite. It is very basic. A little tired but usable. This island resort is such a little gem in the Whitsundays. So if you are wanting peace and quiet and looking to avoid the crowds, it is definitely the spot to be The only downfall we did notice, was that the resort is starting to look very tired and needs maintenance The shingles missing off some of the roofing around the resort, Mould on the ceiling in the bathroom of the accomodation, ceiling fans not working etc It would be a real shame to see this place slowly fall apart There didn’t seem to be any one main person managing the resort. The staff consisted of young travellers from across the globe on working visas (that stay on for a few months, before moving onto their next destination) They seemed to be running the show, ensuring the basic work was getting done.
Angela (10/5): - Palm Bay resort is the most beautiful, relaxing resort I have been to. Everything about the resort is perfect and the staff are excellent.
Elina (10/5): - Highly recommended . Child free hotel. Only for couples. Perfect for honeymoon.
Leighann (10/5): - This place truly is heaven on earth.
Signy (10/5): - Lovely staff, exquisite property and secluded sanctuary. Loved it
Aleisha (10/5): - We stayed at the property for 3 nights and it was absolutely beautiful. We spent a lot of time at the pool, we went for a lovely bush walk, drinking cocktails, kayaking and wandering around. The food and drinks are top tier, absolutely amazing! It was so nice to switch off from reality and just enjoy each others company. I would definitely recommend this place to others. We loved it and can’t wait to go back one day.
Wendy (10/5): - Beautiful, small, adults only. Ocean right at front door of you hut. Lots of wildlife and birds. Eat, drink, walk, swim, relax, repeat. Staff all very friendly and helpful. Left to do your own thing unless you required assistance. Will definitely be back.
A (10/5): Excellent Hideaway - Your own secluded island with great service great food and great pool. With a one bed room right on the beach this was the perfect getaway. Very laid back but with excellent service from the young team. Lovely pool and restaurant area in balinese style.
Stuart (10/5): - Amazing quiet island no children
Leigh (10/5): - Staff were amazing and a beautiful quiet place to spend several nights
helen (10/5): - Gorgeous location, room was huge , great views. Staff were attentive, great cocktails and food, it was cold and wet our first 2 days so lovely big fireplace was most welcome
Georgina (6/5): - Beautiful view, nice and quiet, not much to do so 5 nights was maybe too long. Meals were a bit over priced i thought. Would've been good to have a toaster in room to be able to at least make own breakfast.
Adrian (10/5): - Perfect location right on the beach.
Sean (10/5): - Outstanding…staff were friendly and attentive. Felt like being on our own private island. Very relaxed atmosphere. Will definitely visit again.
Joan (10/5): - Staff fantastic
Danielle (6/5): - The property itself was nice. The villa we stayed in (beachfront villa) was great but in the mornings we were woken by alot of noise from machinery unloading supplies etc. The food was terrible! We ended up only eating one meal a day as we couldnt stomach it anymore. We ordered the secluded picnic...it was not at all secluded, the staff members when finishing their shift were sitting with us and people were walking all around stopping to chat. This was not romantic. The following day the staff members not working were taking up all the chairs on the beach, were using all facilities and in the pool etc. They acted as though we were an inconvenience being there. Very unprofessional and quite unpleasant as this island has so much potential.
Ming-Fei (10/5): - Such a special place living amongst nature. We saw whales, turtles out at front, curlews, humming birds and cockatoos in the gardens. So secluded you dont see more than 15 people anywhere. Quality of food is excellent and similarly priced compared to mainland.
Di (10/5): - We were so pleased that we chose Palm Bay for our recent Whitsunday Island Stay. Firstly the price was reasonable and comparable to accommodation prices on the mainland. Then it was very conveniently located, being a short boat ride from Shute Harbour. All our favourite activities were available including fishing, snorkeling, kayaking and hammocking! The small fridge and toaster in our bungalow meant we could prepare some snacks of our own as well as enjoy restaurant meals and poolside snacks. Overall, I would highly recommend Palm Island Resort, just don't tell too many people!
Jim (10/5): - An excellent break away from the hustle and bustle of working life, Palm Bay resort has a great mix of natural surroundings, wildlife and seaside views to escape and relax.
Scott (10/5): - The resort was absolutely gorgeous, peaceful, staff were amazing and the food just fantastic!
Adam (10/5): - Relaxed & yummy food & cocktails
Russell (10/5): - The fact it was kid free appealed as we were there for our honeymoon. Food was magnificent and staff friendly and helpful.
Scott (2/5): - Disappointing Experience at Palm Bay Resort if I could put half a star I would! I recently stayed at Palm Bay Resort on Long Island, Whitsundays, and unfortunately, my experience was subpar. The staff was consistently rude and disrespectful, which set a negative tone for our entire stay. The food at the resort was extremely overpriced and took an inordinate amount of time to arrive, often exceeding an hour. When it did, we were underwhelmed by the quality. The service was poor, and our room was neglected by housekeeping, with no cleaning or attention to detail during our stay. To make matters worse, we encountered bed bugs in our room, which was unacceptable. We also experienced issues with our airport transfers, which were cancelled despite being prepaid. The resort withheld our money for 7 days, further adding to our frustration. Our room had unexplained splatters on the bedroom wall that resembled blood, which was disturbing and never addressed. The resort's tour information was misleading, leading to further disappointment. Perhaps most concerning was the staff's unapologetic attitude towards our complaints. Overall, our stay at Palm Bay Resort was marred by poor service, uncleanliness, and a lack of accountability. Until these issues are addressed, I would caution others against staying here.
Josephine (8/5): Little piece of paradise - Such a beautiful, quiet and intimate spot. If you’re after total relaxation this is the place. We found drinks to be very reasonably priced too. Yes, food is on the expensive side but the logistics of getting supplies there makes sense and the portions are very generous (enough to share a breakfast between two). The staff are fantastic and friendly. It is in a humid bush setting, so there are critters and some mildew around but nothing to worry about in the scheme of things. The whole stay was exactly what we were after.
Millicent (8/5): - No persons under 16 yrs old- liked that Menu choice and food quality was not 5 stars Telephone number on website does not work
Susan (10/5): - The peace and quiet was fantastic,from the greeting with drinks looking out to a beautiful sunset to the swimming in the pool or sea right there. The resturant was fabulos the chef and staff were top notch.the staff were so friendly helpful and happy to help if there was something we needed to ask regading tours etc . Wotif mislead us with advertising ,whenbwe put in hamilton island ,palm bay resort so we thought it was at Hamilton Island so flew into there but had to get 2 seperate boats out to get to resort. Wotif needs to sort it out . Better to go to prosperine airport then catch 1 boat ride direct to Palm Bay Resort.
Chris (10/5): - Absolutely superb! Great young staff and fantastic food! (Don't tell everybody)
Joshua (10/5): - Awesome
Jitendrakumar (8/5): - It's good property but it's in isolated area and transportation is hard. You have only options to go in or out of the resort 3 times in day, goes to Shute harbour only, 8am-11am-4pm. Alternative option is, Mars Charter private water taxi which is very expensive if you in small group.
Louise (8/5): - Stunning place, would love to come back! Food and table service were average
Leslie (6/5): - Very relaxing but if staying for more than two days a large tv in the restaurant would be good for sports fans. Cocktails were short sheeted by a few liquor ingredients.
Megan (10/5): It's a vibe - paradise. - Our stay at Palm Bay was exceptional. It is simply magical. As Canadians, we pinched ourselves to see if it was real. VERY private location. Small capacity makes it feel very VIP and exclusive. It's a very private getaway with our own 2 bedroom bungalow on the beach. Palm Bay is absolutely a vibe. I'm so glad we opted to stay there rather than the overrun hotel style resorts on some of the neighbouring islands we visiated that have none of the private paradise feel of Palm Bay. It's notably adults only which makes it quiet as there are a mix of honeymooners, couples, and older families. Being able to snorkel out our front door was awesome. The food and drinks were excellent. We're foodies and Palm Bay did not disappoint. The pool was lovely with lots of seating and shade available, and a greag place to enjoy a few beverages. Our 2 bedroom bungalow was lovely. Our only minor note for the entire stay was that the bathrooms could use a bit of a refresh, but that is small potatoes given everything else that Palm Bay has going for it. I do feel like we stumbled upon a "best kept secret" with this resort. We stayed for 5 days/4 nights, and I wish we had stayed longer. We booked an excursion from through the concierge and it was great. 10/10 recommend
JoAnn (10/5): - I thought Palm Bay Resort was a beautiful Island. The only dispointment was that the tennis court was closed and not in useable condition but they still advertise it as an attraction. Everything else was perfect.
Stephanie (10/5): - Ultimate relaxation. If you are looking for off the grid, look no further. The island is BEAUTIFUL!!!!!! There is so much wildlife and natural beauty here. The bush walks were great, it allowed you to see the whole island. Every morning we had breakfast with the cockatoo's and watched the wallaby's walk around and eat. If you are looking for a touristy kind of place this is NOT it. This place is so quiet and relaxing you forget there is a world outside of it. They do offer excursions for those who want to have an adventure. I would highly recommend the rafting tour out to White Haven beach.
Jordyn (10/5): - Stayed here for my birthday!!! the island was so remote and private and the staff was lovely!!! highly recommend its a little piece of paradise
Mark (10/5): - Easy to access from the mainland and an all inclusive experience.
karen ann (8/5): - like the peace and quite and the no under 16 yrs was great no small children running around the staff where excellent only a shame it rained every day but it was there wet season and it didnt stop us from having a great holiday
Jack (10/5): Island Paradise - Review- What an amazing experience, we went during the end of February and had a fair spectrum with the weather. We got engaged out there and the staff were super accommodating and friendly despite numerous changes made by us and the weather. I had plans to get engaged on the 28th Feb and had a day trip booked on land. Due to severe weather everything got cancelled and my plans destroyed on land. I had booked to get the late transfer to the island and was meant to have a romantic dinner on the balcony set up for around the time we arrived. Due to the weather I had to change this to the early boat and sent an email to reception letting them know. The staff greeted us at the shore with a drink. Long story short staff member Keeley helped change the day around and organise a second attempt for the next day, booking us a flight to see the Great Barrier Reef and then have dinner set up for when we got back and everything worked out perfectly. **Positives** Staff - They are very friendly greeting us all the time always with a smile. Keeley - She is an absolute asset to the team being able to organise everything and dropping things at a moments notice, definitely worthy of a management position. Amazing views - couldn’t even begin to describe as it would not do them justice Lovely food - Dinning suitable for every occasion. Wildlife - lots of wildlife on the island from the most desirable animals like turtles, butterflies, wallabies, parrots, plenty of fish, stingray’s
Franz August (8/5): - Friendly staff, very international
Robyn (10/5): - I wanted a place where I could sit and relax. And this resort sure did offer that. Staff were all outstanding to deal with. Looking forward to another visit.
Sylvie (10/5): - The only thing missing is wi-fi. For me this is an important feature during my trip.
Verified traveler (10/5): - So peaceful and serene. It was just what we needed! Our first time to Australia and the Whitsundays. What a wonderful way to spend our holiday. Staff and service are exemplary. Thank you! Shari and Bill Rodgers
Kurt (10/5): - A wonderful stay at the property. The staff was excellent. Shout out to Chase, Sarah, and Tommy. They worked non-stop to make sure our guest experience was perfect. The meals were excellent but with the heat, it would have been nice to have some lighter dining options.
Stephen (10/5): - Amazing location and beautiful bungalows overlooking pristine beach and bay. 5 day stay and loved it… so relaxing and part of nature. Only thing to change… music playlists as after a day they repeat (although staff happy to change at my request- thanks Tommy and Chase).
Wes (10/5): - Great location, adults only. Manager Kate and her staff all went out of their way to assist whenever required. Only negative is that the meal selection is a' la carte for all meals and they don't vary the menu so a bit limiting. Suggest you take a few snacks.
Michael (10/5): - If need to just rest & take your loved one away for the weekend or a few days. Do yourself a favour book this place & catch a well deserved break. If swimming , walking, working on ur tan & catching up on sleep is your thing then look no further for a perfect island retreat. Staff were very friendly & helpful. My wife needed a good rest & she loved it. It’s Quite, food is good & reasonably priced & very low key. Would definitely return here for a relaxing break! Cheers Michael Nov 2023
Ananya (10/5): - An idyllic escape for a few days. The resort is beautiful, simple and quiet and amazing location. There are so many animals which was a bonus - I saw shovelnosed rays, sting rays, a turtle, wallabies and of course the very forward cockatoos which patrol the resort! The staff were lovely and it is a great place sleep, read in the hammock, swim, snorkel, go for short hikes and enjoy cocktails by the pool.