Bettstatt-Neustadt

Location: Neustadtstrasse 10, Luzern, ch

Star Rating: 8.1 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 04:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Family rooms
• Pets allowed
• Lift / Elevator
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Key access
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request

Rooms Available

• Apartment

  This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a tea and coffee maker and a terrace are featured in this apartment. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Stovetop
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Key access

• Double Room with Shared Bathroom

  Room with wooden floors. The shared-use bathroom is located on the hall. Please note that extra beds and baby cots are not available in this room type. Please note that pets are not permitted in this room type and it is not allowed to bring your own extra bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Desk
  • Seating Area
  • Fan
  • Heating
  • Shared toilet
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Key access

• Double Room with Balcony and Shared Bathroom

  Room with a balcony, cable TV and wooden floors. The shared-use bathroom is located on the hall. Please note that pets are not permitted in this room type.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • TV
  • Desk
  • Seating Area
  • Fan
  • Heating
  • Shared toilet
  • Hardwood or parquet floors
  • Electric kettle
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Socket near the bed
  • Key access

Guest Reviews

• Fernando (8/5): -
• Jithin (8/5): -
• André (10/5): Excelente. - O hotel fica em cima de um bar, o anfitrião estava nos esperando para o check-in, foi tranquilo e sem complicação. O banheiro é compartilhado apenas com mais um quarto, mas no dia da minha hospedagem não havia ninguém no outro quarto, então o banheiro virou privado e o anfitrião me deu o melhor quarto com sala. Havia uma cozinha bem equipada, que também é compartilhada com o outro quarto. O banheiro era grande e espaçoso. Tudo foi excelente.
• Rachel (9/5): -
• Nadezhda (8/5): -
• Klaus (8/5): -
• Marcel (8/5): Goed voor een korte overnachting - Goede locatie Voor de prijs erg eenvoudig.
• Suk (8/5): - Size, Location The place seems to have been neglected, and the bedroom, living room, and kitchen all look in need of repairs. More than half of the kitchen utensils look so worn out that they should be thrown away.
• ULADZIMIR (8/5): - Заселили на 4 часа раньше
• Ana Paula (10/5): ótima escolha, custo benefício e atendimento excelente. - Adoramos a nossa escolha, foi excelente o atendimento, a hospitalidade, limpeza e comunicação. Conseguimos além de um local para dormir, viver um pouco do local fugindo do turistico. (O proprietário possui um bar no terreo, com otimas cervejas e bom gosto e estilo musical). Uma das nossas melhores escolhas e noite.
• Svenja Luisa (6/5): -
• Paula (4/5): No está al nivel de lo que cuesta - Está muy próximo a la estación de tren. Es muy amplio. Nos pusieron cuna gratis para nuestra bebé. Nos dejaron hacer el check in pronto. El alojamiento tiene muchos problemas que mejorar, sobretodo en el baño y la cocina. El techo del baño está lleno de moho, y la ducha no tiene presión cuando pones el agua caliente. Tampoco hay enchufe en el baño para poder usar un secador de pelo. El toallero no calienta lo suficiente las toallas. En la cocina, los instrumentos están muy estropeados y se pega todo. El techo del microondas estaba lleno por completo de salpicaduras de comida. La trona no es nada segura para sentar a un bebé, puesto que no tiene sistemas de sujeción de ningún tipo, y está abierta por la parte delantera. Por otro lado, el dormitorio no tiene persianas y las cortinas no bloquean la luz. Es imposible dormir en ese cuarto si ya ha salido el sol. La cama es amplia pero el colchón está durísimo y las almohadas, además de tener solo una por persona, son pésimas de calidad. Hay telarañas en el techo del dormitorio, justo sobre el cabecero de la cama. Además, entró la señora de la limpieza en el apartamento sin que hubiésemos hecho el check out a coger toallas de un armario. Intentamos pararla diciéndole que nos quedaban 10 minutos para irnos pero la señora no habla nada de inglés y no nos comprendió.
• Nicolas (9/5): -
• 方勉 (9/5): - 房东让我们直接提前入住了
• gang (2/5): 设施简陋，性价比极低…… - 入住感受非常差！是所有旅行中最差的一次。 首先旅店没有明显标识，问了路人和热心人士帮打电话才找到人办理入住，房间设施非常简陋，共用卫生间和浴室，外出至超市需要走15分钟路程，地理位置也不好。
• Sara (1/5): -
• Chak Man (8/5): very good -
• Eleonora (7/5): -
• Rachel (9/5): -
• Matthieu (10/5): -
• Inna (10/5): -
• Sabine (8/5): - Sehr freundlich, super Lage Das Kopfkissen war nur zum schwitzen gut!
• Jonathan (10/5): I would stay here again if visiting Lucerne. - Excellent location with proximity to a lot of restaurants and the transportation station. The stairwell steps took some getting used to, but that confusion went away after the first day
• kiran (8/5): - The location is very close to Lucerne central and other important places.
• Ranjana (4/5): - Location is good It’s little dusty and you can hear noise form outside.
• Alex (8/5): ottima soluzione in centro Lucerna - Ottima soluzione centrale e comoda Purtroppo c'era puzza di fumo in camera
• Rachel (9/5): -
• Joana_Leal (9/5): - Simple house, but with everything that was needed. Comfortable beds. Elevator in the building. Communication with the owners was excellent. Very friendly and understanding, with great empathy and willingness to help. When I opened the exhaust fan, there was a lot of dust.
• elodie (8/5): Très bien 😀 - Roger qui est vraiment très sympathique et disponible 🙂 L'emplacement proche du centre ville, des lieux touristiques et de la gare. La place de parking juste devant l'hébergement. La chambre est spacieuse. Pour dire un petit bémol, le bruit de la circulation mais quand on est en centre-ville c'est difficile de ne rien entendre 😉 et peut-être les rideaux un peu juste en largeur et qui du coup laissent passer la lumière du jour sur les côtés.
• Lucas (10/5): Perfect - Perfect Nothing
• Kinga (7/5): -
• Fabian (7/5): -
• Lucy (10/5): Tolles Zimmer für einen Kurztrip in Luzern - Gute Lage Nettes Personal Sehr schönes Zimmer Die Bahnlautstärke nachts
• Christof (10/5): -
• Angela (10/5): - Location Na
• Pereira (10/5): Everything was ok! :) - If you are looking for a place to stay for a short time in Lucerne, this is a great option. The location is excellent! It is close to the train station and also the old town. The facilities were ok and the room was big and spacious. We stayed in a double room with shared bathrooms, and they were really clean. You can also find a hair dryer, towels, and some coffee and tea. The check-in was a little bit confusing at first, but the owner showed up and helped us with the process. He was extremely nice and showed us the place and the room. Since the room was ready, he allowed us to check in early. He also gave us some directions to find the places we wanted to visit. He was super friendly :)
• Tatiana (8/5): - el administrador muy amable es un poco complicado el check in si es que no sabes que la entrada es por un bar, y cuando llegamos vimos un letrero que estaban robando en el edificio entonces nos asusto un poco
• YU JU (8/5): -
• Florian (8/5): -
• Renata (8/5): - Bett mit guter Matratze und gutem Bettinhalt
• Michael (10/5): Next time I’m lucerne I’ll be staying here again - Location of hotel is super convenient Kitchen and bathroom are fantastic
• Papins (9/5): Cool B&B, perfect central location - That's a pretty cool B&B in the center of Lucerne. Rooms are above a lively bar, my room was very big, plus I had the chance to use a kitchen for taking care of my breaksfast. Reception by the host was very friendly, I much appreciated the welcome, the talks, the overall kindness. Nothing to complain about, I was positively impressed by this place, highly recommended for a 1-night stay in downtown Lucerne.
• Ankita (8/5): -
• Núria (9/5): - Todo muy correcto. Roger muy majo solo que al llegar como era domingo a la noche no lo encontramos allí, y al no tener datos no haviamos visto su mail con las indicaciones. Avisar que se encuentra en un bloque de pisos. A parte de esta dificultad inicial de comunicación todo super bien, Muy recomendable.
• YESOL (10/5): - 호스트분이 너무 친절하시고 유동성있게 필요한 것들 챙겨주셔서 너무 감사했습니다 ❤️
• Charlie (9/5): Great location in a central spot in the city without breaking the budget. - The room was in a great location in the city and was easy to walk to the old town nearby. The amenities were good and it was a great room for our budget travelling.
• Judith (10/5): Parfait et unique! - Originalité, décoration, accueil personnel!
• Yiyang (7/5): -
• Alessio (5/5): - Nulla in particolare se non la posizione comoda se si ha la macchina e la possibilità di parcheggiare (anche se a pagamento) Per niente accogliente, in quanto buia, maleodorante e difficoltà per accedere alla stanza poiché poco segnalata e atrio disordinato. Letto che non è un matrimoniale ma due singoli uniti, con materassi morbidi e scomodi da far venire male alla schiena. In più all'arrivo abbiamo dovuto aspettare più di 10 minuti per fare il check-in poiché il proprietario non si trovava
• sonia (7/5): -
• Lan Yang (8/5): Comfortable stay - Comfortable stay None
• Hanan (5/5): - مساحة الشقه واسعه الموقع بعيد عن محطة القطار وبعيد عن الاولد تاون أدوات المطبخ غير نظيفه الاجهزه قديمه
• chiang (9/5): The staff let us check in early when we arrive and it’s a cozy room to stay for a night - The staffs are friendly and the location is good Nothing
• Gianluca (7/5): -
• Gerhard (8/5): Wenn Luzern zentral, dann ist das zu empfehlen - Freundlicher, hilfsbereiter Empfang. Entspannte Atmosphäre. Zentrale Lage. Ordentliches Zimmer. Sauber. Gemeinschadtssanitär tiptop. Gutes Bett. Gut geschlafen. Gerne wieder. Nichts.
• Patti (10/5): - The staff were incredibly helpful and welcoming throughout our stay, always ready to assist with anything we needed. The apartment was huge, very comfortable, and well-equipped, making it perfect for relaxing after a day out. The location is excellent, close to shops, restaurants, and major attractions, so getting around was easy and convenient. Overall, a fantastic place to stay and great value for money. it was perfect 🤩
• Kateryna (6/5): -
• Quey (9/5): - Parking. George. Profeasionallu laundered linens and towels.. Spacious. Balcony and lots of windows. Pillows. Need new ones. The stove needs a match to turn it on. Please provide.matches.
• Ismail (10/5): -
• Federico (6/5): Bene ma poteva essere meglio - Posizione, accoglienza e gentilezza dell’oste Non ho gradito l’odore della stanza e il comportamente degli altri ospiti nelle aree comuni (soprattutto il bagno) utilizzate come se fossero gli unici presenti. Il letto aveva una doga rotta e il cuscino un po troppo sottile.
• Chiara (9/5): - Proprietari molto gentili e accoglienti. Ti danno consigli su cosa fare a Lucerna e ti offrono qualcosa da bere al bar che gestiscono loro a piano terra. Struttura molto vicina al centro e possibilità di prenotare anche il posto auto in loco. Se si arriva in treno si è comodi anche alla stazione. Camera piccola ma accogliente. Tutto abbastanza pulito e curato. Bagno condiviso con altre 2 stanze sullo stesso piano che non sempre è comodissimo ma per brevi soggiorni va benissimo.
• Christian Werner (5/5): - Zentral Preis - Leistung
• Donovan (10/5): -
• Imber (9/5): Super - Freundlicher Empfang, super Lage, bequeme Betten Kafirähmli bei der Teeküche im Korridor wären super gewesen
• Bartłomiej (8/5): -
• Francisca Daniela (10/5): - Everything is super nearby. Roger, “ the recepcionist” per se, is such a nice man ! Lovely and very welcoming. The bed is super comfortable and the bathroom super clean. Super calm neighborhood. Highly recommended and I’ll recomend it to everyone that wants to stay in Lucerne
• Simone (10/5): Die Bettstatt ist eine tolle, preiswerte Lokation mit sehr herzlichem Personal. - Die freundliche Einweisung, Roger als Gastgeber, das Ambiente, alles sehr herzlich, nett und unkompliziert! Ein tolles Konzept! Wir haben über "die Gasse" Gordonbleu bestellt, das leckerste, was ich je gegessen habe. Die Lage, in der Nähe vom Bahnhof und zur Stadt ist ideal.
• Alejandro (10/5): Todo super bien, sin excepciones -
• Andriy (3/5): - Дуже крат хост. Але як вона сказала вона просто сусідка і впринципі не працює в данному готелі. Просто жахливий інтерєр. Люстра яка звисає з стелі на відкритому проводі, тюлі які прали здається ніколи. Бруд в туплеті. Все старе. Меблі 70х років. Просто жах. Це просто викинуті 110 франків.
• Nicole (10/5): Perfect! - Great location, lots of space, kitchen was super useful for cooking small meals!
• Sandy (10/5): - Ubicación Excelente. A pocas cuadras de los sitios turísticos y de la central del tren. Me guardaron mis maletas después de haber realizado el checkout mientas conocía la ciudad.
• Mitch (3/5): - Good location near the train station and old town Not the place to stay if you want to sleep. Right on top of a bar cranking music all night. If you want air and need to leave the window open, there are, people out on the street talking all night once the bar is closed and then the screeching noise of the trains. The pillows on the bed were about as thick as a credit card.
• Wolf (10/5): -
• Marianne (10/5): -
• Myline (10/5): -
• Maja (8/5): -
• Diego (9/5): Nice stay for one night in Luzern - The fact that it is located on a floor above a bar seemed very cool to me. You can't hear the noise and just by going down a floor you can be having a drink with peace of mind. Very well located. The couple who run the hotel were very friendly all the time, they addressed our doubts with patience.
• Rivera (10/5): -
• Bill (10/5): -
• Rita (8/5): -
• pierce (10/5): Spot on, would happily stay again! - Super cool place. Spacious, clean, tidy, comfortable and with a balcony (which I didn’t notice when booking) Staff were cool and friendly, check in was a breeze. Super cool bar downstairs, that sold draft beer and proper coffee. Very short walk to the old town. Very happy with our stay. Nothing.
• Kerstin (9/5): Hervorragend - Die Sauberkeit die Grösse von der Wohnung. Der Besitzer ist cool drauf und sehr sehr freundlich. Kommen gerne wieder. Es gibt nichts zu beanstanden
• Gustavo Fernando (9/5): Lugar con exigente ubicación y muy buena relación calidad/precio - Muy buena ubicación, cercano a Luzern Train Station y con buena conexión
• Micha (9/5): Es war wunderbar - Die Lage war Super. Personal war Super. Alles war tip top sauber. In der Nacht hat jemand mehrmals an die Türe geklopft
• Sara Jazz (6/5): buona la posizione e la possibilità di parcheggio. Per il resto camera e servizi sono basici - la presenza di un parcheggio a disposizione e la posizione centrale tutto troppo basico, tazze e bollitori messi a disposizione per la colazione erano sporchi di polvere e calcare
• Cicely (9/5): -
• Conor (10/5): -
• RuxandraJ (9/5): -
• Inma (7/5): -
• fishfishoO (8/5): - 离车站距离还好。同时是个酒吧，所以在checkin规定时间以外入住，还是把行李寄存在车站吧，彼此都省事。事先了老板留言说好早上等我放行李的，到那里没人，我没尝试打电话联系，又返回车站，带着行李玩。老板是个说话简单但不太直接的人，他没有问我早上的事（也许他早上特地跑过来了，但如果不行也请直接拒绝我）。
• GEORGIOS (9/5): - Parking place. Near to city centre.
• Edit (10/5): -
• 채은 (9/5): - Location: It’s near Luzern hauptbanhof. Clean: Room and everything was clean and poster at the room was cool. Noise: it was okay to open window at night and sleep. Staff: staff was nice. He kept my missing passport safe. I tried contacting host with phone number in booking.com but I couldn’t call him. I think it automatically declined by the phone. We had a German number.
• Franck (4/5): Un hébergement d'un autre temps.... - J'ai apprécié la gentillesse de la personne qui nous a reçu. La qualité de la chambre et le confort plus que sommaire avec une salle de bain WC pour 3 chambres dans le couloir. Pas de petit déjeuner proposé... Un retour de 30 ou 40 ans en arrière. Je pense qu'il faut retirer cet établissement de votre catalogue.
• Catelijne (7/5): Prima overnachting voor op doorreis. - Vriendelijke en behulpzame host. We konden de auto vlakbij laden. Het hotel ligt op loopafstand van het centrum. We deelden de badkamer met een andere kamer. Voor ons was dit geen probleem, maar een eigen badkamer is toch comfortabeler.
• Losa (7/5): - Great location with plenty of restaurants around. Short walk for the bus stop. Furnitures are old and dated. Kitchen utensils and fridge are not so clean…so as the bedside tables.
• JOPIE (9/5): -
• Tina (5/5): I do not recommen this place. - Nothing. Very late check in (4pm) and pretty uncomfortable and small room.
• YONGWOO (8/5): 호스르가 친절해요 - 늦게 도착했는. 데 잘 맞이해주셨어요.. 특별히 스위스 프랑 구귄을 가지고 있었는데 식권으로 교환해 주셧고 .캐리어도 체크인 이후에 늦게까지 보관하여 주셨습니다..여러가지 배려해 주셔서 좋았습니다.
• Veli Can (1/5): -

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