Canberry Hotel

Location: V. Rama Avenue, Barangay Guadalupe, Cebu City, ph

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Car hire
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Allergy-free room
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Garage
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  This larger, stylishly-decorated room is air-conditioned. It offers an additional sofa and a wardrobe. Offering a flat-screen TV, this room also has a work desk, clothes rack and a telephone. Private bathroom comes with a shower. It provides the guests with free toiletries and towels.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Double Room

  This stylishly-decorated room is air-conditioned. It offers windows that faces the sea, mountains or city. Offering a flat-screen TV, this room also has a work desk, clothes rack and a telephone. Private bathroom comes with a shower. It provides the guests with free toiletries and towels.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Deluxe Double Room

  This stylishly-decorated room is air-conditioned. Offering a flat-screen TV, this room also has a work desk, clothes rack and a telephone. Private bathroom comes with a shower. It provides the guests with free toiletries and towels.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard Double Room

  This stylishly-decorated room is air-conditioned. Offering a flat-screen TV, this room also has a work desk, clothes rack and a telephone. Private bathroom comes with a shower. It provides the guests with free toiletries and towels.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Kathrine (6/5): - The room was way smaller than I thought. I was told I would have a ride to the hotel when i landed at 1030pm However i got a message saying it was canceled. I was extremely upset arriving and trying to get a taxi . The staff was awesome.
• kevin (10/5): - The staff were amazingly friendly and helpful, made my stay most enjoyable
• Rey (10/5): Exceptional -
• Darren (10/5): Check this place out. - The staff here is amazing and very attentive. They are very knowledgeable of the city and do their best to help you. The rooms are clean with no funny smells. Cranberry is overall a great value for the money.
• Darren (10/5): - The restaurant had delicious food. the service was fast and friendly
• Jeddan (1/5): Disappointing stay—cramped room, poor layout, and inflexible front desk service. - The room was extremely small, with a poorly planned layout. The TV was positioned directly at the foot of the bed, right in the narrow pathway leading to the hanging hooks. The tight placement made it almost inevitable to bump into the TV when accessing the hooks, as if it were designed to be accidentally damaged—possibly so guests would have to pay for repairs. I didn't appreciate the rigid, by-the-book approach of the front desk officer, Remie. She insisted that I could only check in at 6 AM for early check-in, refusing my request to go up just 30 minutes earlier at 5:30 AM. While I understand this may be the policy, it was a missed opportunity to go the extra mile for a visibly exhausted guest who had just traveled overnight with multiple bags. A little flexibility and empathy would have made a big difference.
• Marijun (8/5): Very good -
• Gareth (8/5): - Rooms are small but super clean and comfortable, staff are great.
• Annabelle (6/5): Pleasant -
• Sylgeene (5/5): Passable -
• Ocampo (9/5): Good - Cleanliness and friendly staff
• Aeryka (9/5): Superb -
• Sebastian (7/5): Tiny standart rooms. - Very friendly staff! Seven Eleven is right next door. Standart rooms are really really small. If you are arriving with a big luggage like I did, I recommend to take a bigger room. Also one sleeps straight below the aircon and gets hit by the cold air stream. Bathroom door wont open entirely and my knees touched the wall when I sat on the toilet. I am 186 cm. The only way to open my luggage was on the bed.
• Anna Karina (10/5): Home away from home - It' amazing stay.
• JOEL (10/5): - Close to Ayala Pavilion and 7-11. We stayed during Sinulog. They had a sound system rented and played music from the front porch. VERY festive and contributed to the atmosphere. The wifi was reliable and, of course, the staff was amazing as with most hotels here in the Philippines. If you stay here, I highly recommend a trip to Mactan Island to see 10,000 Roses. It's a fantastic night attraction.
• Sheena (8/5): Very good -
• Malagar (10/5): So far so good - Highly commendable. Very affordable. Great location, very clean, Safe environment, None
• Edralin (10/5): Its fast and reliable - They have water dispenser outside the room and its free. It is a hot and cold dispenser very useful. Maybe the giving of key cards only one. But I understand it save electricity.
• Shiela (5/5): Upon booking breakfast meals were included but the staffs denied that breakfast is for free and they didn’t had a clarif - Upon booking breakfast meals were included but the staffs denied that breakfast is for free and they didn’t had a clarification with the management until we checkout.
• Michael (10/5): Relaxing and Accessible to All - Easy Access to everything N/A
• Aileen (9/5): Superb -
• Mechelle (4/5): Disappointing -
• Rivera (4/5): Disappointing -
• Janna (7/5): Its very comfortable and relaxing - Everything Nothing
• Marcus (10/5): Great place! - Very nice hotel, conveniently located. Quiet and comfy. I wish they had an option for smaller pillows. I prefer a thin pillow rather than a very large thick one. Overall the room was perfect for our short stay.
• Icon (8/5): Very good -
• Rochelle (10/5): Exceptional - The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting cebu city.
• Dy (1/5): very disappointed - not at all the charges in booking.com is completely different from the hotel I was charged more than 500 pesos and customer service is very bad. the place😔😔😔 toilet having very bad smell. the room so small the shower is not even that good the bed didn’t change for a week or two WE WILL NEVER STAY HERE AGAIN! 👎👎👎👎👎
• Anonymous (1/5): We came late since I just arrived from UAE. I asked for late check out even for 1hr since we check in late but strongly -
• Jesse (1/5): In the running for worst place stsyed. - Upon check out I had to wait until the room was checked by the staff. My companion started her monthly cycle and a sheet and towel were stained. The front desk informed me I had to wait til they tried to clean the stains, then pay a cleaning fee or I could leave then and pay an amount that was almost twice the cost of the room. As I was having this discussion, armed security guard came into the area and placed himself in front of the exit. This was more than a little threatening. As I continued discussing this matter, the cleaning staff came in to report the items were now stain free. This was no more than five minutes later. I was then charged 60% of my security deposit for the cost of the chemicals used. The towel and sheet would have been washed anyway, keeping most of my security deposit, threatening to take twice the cost of the room if I just took my deposit and left, using the security guard to intimidate, all are red flags. Stay here at your own risk.
• Taborada (5/5): Passable -
• Ronald (7/5): Good -
• Bts (9/5): Superb -
• William (1/5): Bad - Nothing Very small room No fresh air No amenities, no coffee, no tea, no water Didn't like the room because it's close to the road which is very noisy and cannot sleep cause of the noise.
• Helen (10/5): - The staff are good and friendly
• Anonymous (10/5): Exceptional - Very clean and comfortable.And its accessible for drug stores,and shops. The bathroom as there was no variation from shower area.Its one floor and makes floor wet
• Bido (8/5): Very good -
• Verified traveler (6/5): - お世話になりました。ありがとうございました
• Verified traveler (10/5): - お世話になりました。
• Verified traveler (6/5): - ありがとうございました
• Verified traveler (10/5): - お世話になりました。いいホテルでした。これからもセブ島行く時にこのホテルに泊まります。
• Beverly (4/5): Wil never book again! - The family room was too small. No space for our 2 big bags. I even paid extra to get a big space as they advertised their family room to be good for 4 people. My husband found cockroaches in there toilet. No internet the whole stay. I called the receptionist a lot of times for help but they just told me to refresh the wifi connection. I gave up calling them again as they just gave me the same answer. I didnt see any initiative from the staff to help. No complimentaries in the room (toothbrush, toothpaste, water..) Can find a better hotel in cebu centrum at a lesser price.
• Verified traveler (6/5): Needs Improvement but Great Service - This has been my second time to visit the hotel in 5 years. I stayed here when it was almost brand new. I must say that the condition of the room has gone down. The bed is comfortable but the sofa sleeper are worn out. There's black ants and baby roaches in the room. I had booked a Family room for 3 overnight stays within 2 weeks time. The second one I got on the 4th floor had so much baby roaches in the bathroom that I was so scared to go shower the next morning. I don't like how their bathrooms are set up. The toilet and shower area are almost of the same level that the water starts flowing into the toilet area when you shower. The bathroom doors are showing a lot of water damage in the inside due to that issue. The handheld fixture in the bathroom of my 1st stay wouldn't stay up when you adjust the height. I wished that they could fix up the way their bathrooms are set up, and maintain the facility a lot better because I really liked the service here from all the staff.
• Verified traveler (4/5): - The hotel is clean, staff are nice. The room was big enough, bed was big enough. The food was not as good. Internet sucks, unable to connect in the room. Can only connect at the lobby but it is also unreliable. I like the location because it is on a major road where transportation is very easy to get.
• Verified traveler (10/5): - Tutto ok. Pero Troppa attesa per check in. Basta intoppi!!!!. L Mam Lea must be treated like a queen coz she is The QUEEN OF CEBU
• Verified traveler (8/5): - central to takeaways and easy to get transport to town centre. that said i did walk it a few times. felt secure and very clean. wifi worked well, air con done its job. on the few meals i did have were well priced and nice to eat. i had a deluxe room but no wardrobe to hang clothes in. only had 5 coat hooks with hangers in the room, which was for 3 people. i had one big concern. i stayed for 15 days and my key card to my room went missing from reception. i was questioned as to whether i had handed it in. i pointed out they could check on the cctv. they never did explain what happened to it even though i asked on a few occasions. overall i would return to this hotel as it offered what i wanted at a fair price.
• Andre (2/5): - Tenuto bene ma, non fanno le pulizie giornaliere, abbiamo trovato 2 scarafaggi piccoli in camera, per finire abbiano dovuto pagare dell’acqua pagata con carta che secondo loro non avevo pagato. O Tour fatto con loro a prezzi ragionevoli.
• ian (6/5): - average hotel 40 minute walk to anywhere staff friendly small room and smaller bathroom room rate is about right for type of hotel
• Verified traveler (2/5): Never again - My booking was for two nights, but I decided to checkout right after seeing the room. I felt faint as soon as I went into the room; it seemed to have been over sprayed with room deodorizer to make it smell clean. The side tables in the room had paints peeling off. The atmosphere in the lobby was not pleasant,at all; many people walking through and the reception and other staff were conversing aloud by the glass door or from the desk.Did not give a feeling of professional service.---Annon
• Verified traveler (6/5): - Everything was great for the price. Staff are very nice. Only thing we did not like, the room was warm because the AC unit was not cooling enough for the room (It was for both 2 rooms we stayed). We still want to stay again, hoping their AC unit will be better in that time.
• Vesa (8/5): Rules galore - Rules everywhere and about everything. It is not often that one sees s price list of everything in the room as in if you break it how much it costs. Room service was on pay at delivery and such. But the hotel itself and the room were nice and clean
• William (10/5): Happy staying at the Canberry Hotel - the hotel was great like usual and I enjoyed my stay
• Prashant (10/5): Good everall experience - Hotel was very good. Good experience overall. I specially liked coffee at the hotel. I did not have breakfast as I was waking up late due to jet lag. Staff is very friendly.
• Verified traveler (10/5): Excellent hotel - Room was very clean, good Air con. Service was excellent and very friendly. Wifi was good in room and lobby. Location was not great. it was about a 20 min walk to the city center and the surrounding area was very busy and dirty. It is located on a main road so there are plenty of taxis and jeepneys (very cheap and takes you to center).
• Viktoriia (8/5): - Отличный персонал! Обслуживание на высшем уровне. Жили в номере Делюкс, удивило отсутствие холодильника и чайника. Для Филиппин вполне достойный отель.
• Verified traveler (10/5): - Staffs are friendly. Thanks to Maricor for helping me out, and the front desks who checked us in. Room is fine.
• Sangyeol (8/5): GOOD - 가격대비 컨디션이 좋았습니다 스텝들도 다 친절했습니다.
• Grace (10/5): Excellent, Clean and affordable stay in Cebu😍 - It was an amazing, fun and a very short stay. They have professional and awesome staffs. Good service and accommodation. Very clean and nice rooms. Very nice and strong shower. Laundry and Restaurant in the location. Excellent and affordable food. A very convenient location just right next to banks, fast foods, local restaurants and shopping center. Would love to come back and stay again. I recommend this hotel for all travelers who were looking for a nice, clean and affordable stay.
• Verified traveler (8/5): Good - Good
• Kim (6/5): Ok - Det var helt okej. Personalen var lite vimsiga då dom inte hade sett vår bokning. Lite otrevliga. Och vi hade inte fått några toalettartiklar heller...
• Verified traveler (10/5): Excellent - Very nice hotel.
• bill (8/5): Budget wise hotel and accessible with everything. - Initially since i left Sydney winter time. I was welcome by a very little,steamy hot room with worn out towels esp. Bath Matt. I request to cancel my reservation and willing to pay for a day use. The front office staff said Expedia haven't paid! I'm totally shock with others staring at us. So humiliate. We stayed at the lobby since i am not happy over the room, so suffocating no ventilation and the place so hot! After a few minutes i was approached by a supervisor and offered other room. We came to terms of choosing 608 among th rest.because it has a mountain view but window is sealed bathroom no windows, so suffocating. After a while the front office told me that Expedia paid and there is no cancellations or refunds of any sort. My one stay is so so. The pictures of Canberry at the internet is so inviting and in reality is not good. Also wifi is only a day or two the rest of my stay is hell! I paid extra to have contact the outside world. It is an experienced never to ignored. I've learned so much from my stay at Canberry.
• Verified traveler (8/5): - Worth the money on a limited budget.
• Michael (4/5): - Bad service coming from the staff..
• Verified traveler (10/5): Nice helpful staff - I had 2 nights here and I must say for the price I payed it was excellent. Near to shops a taxi comes past all the time outside or you can just ask the doorman and he will get you one. Very helpful staff and they also do a breakfast there if you want one. We went to jolly be down the road so I never tried it so can't comment on the food. If I am in Cebu again I would stay here again.
• Sharmaine (8/5): Convenient and clean hotel - Good
• Edwin (8/5): Decent hotel to just stop off for airport stay o - It was a very nice hotel and the greatest part about it was the staff . Everyone was very inviting and very personable, always with a friendly smile. They go out of their way to make sure everything is just the way u want it . The rooms are a bit smaller than used to but very good for the price . No swimming pool or anything fancy like that but a great place to just relax after an airport stay or long drive from oslob.
• Verified traveler (8/5): 房間細，但價錢平 - 房間較細，如3人入住一房間，方行李會不方便，但整體還可以，交通方便，網絡連線速度佳，會向朋友推薦。職員熱心解答問題。
• Tom (4/5): - the room stunk,bed was small. never again!
• Verified traveler (8/5): Reasonable hotel - Good bedding. Reasonable price.close to the public market.accessible to main road where easy to commute or getting a cab.although room is small and need sanitising.we had a great sleep due to the cool aircon and comfy beds.will stay again.
• Joseph (8/5): Excellent location, excellent staff - Excellent location and staff. While this was a 'budget' hotel, it fit our need perfectly. The only thing I could say bad about this was that there is only one power outlet in the room. This was challenging but not one to diminish the stay. We were close to the family home, and all amenities we needed. The staff was very engaged, and helpful. Always a smile. I would definitely stay there again if we are back in Cebu.
• Jerrico (6/5): - hotel service was ok and the staff were accomodating, however the airconditioning is not cold enough and to think that it's summertime...it was too hot and not comfortable to stay....
• Verified traveler (8/5): 房間好，淋浴讚，網路快！ - 房間非常舒適，浴室的淋浴也都很讚！wifi也很穩定又快。早上的時候飯店門口不太好叫計程車，（飯店有幫忙叫）但還是花了一點時間！離機場的路段蠻容易塞車的，抓40-50分內很保守。
• Endre (6/5): Ok hotel for a nice price. - We just stayed for a half day and half night due to early flight home. Can't really make a proper judgement after so short stay, but reasonable romm for a nice price.
• Khiem (8/5): Some issues but overall good. - One to thing to keep in mind when you book this hotel is that it is a cheap hotel. As such there are few caveats to living here. For me I had an ant problem that never went away during my 5 night stay there. Another issue was that they made a whole in the wall for the A/C, if you're facing the street, expect to hear loud vehicles zooming by. That's actually my only two issues, the room was otherwise clean, the service was excellent (they really tried to get rid of the ants). The location isn't great (not really close to much) so expect a taxi ride to get to somewhere interesting will cost you at least 100 pesos. On the other hand there's places to eat and a 7-11 just a few steps away. I kind of liked the area though, feel like this is more of what real Cebu is like (though I could be completely wrong).

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