OYO Hotel Starlite Seneca Falls

Name: OYO Hotel Starlite Seneca Falls
Address: 101 U.S. Route 20, Seneca Falls, New York, 13148, Seneca Falls, US

Location: 101 U.S. Route 20, Seneca Falls, New York, 13148, Seneca Falls, US

Star Rating: 2 Stars

Property Type: Motels

About this Property

Experience the charm and convenience of OYO Hotel Starlite Seneca Falls, ideally located near captivating cultural attractions.

Comfortable Rooms
Make yourself at home in one of our 24 air-conditioned rooms, each equipped with microwaves and free wireless internet, ensuring your stay is both comfortable and connected.

Convenient Amenities
Enjoy 24-hour front desk service, complimentary newspapers in the lobby, and easy access to vending machines for snacks on-the-go. Plus, free self-parking makes your stay even smoother!

Prime Location
We're just minutes away from iconic destinations like the National Women's Hall of Fame and the breathtaking Cayuga Lake, making us the perfect base for your adventures.

Book your stay at OYO Hotel Starlite Seneca Falls today and immerse yourself in the beauty of Seneca Falls!

Important Information

One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free newspapers in lobby
Free self parking

Rooms Available

Premium Room, 1 King Bed (Jetted Tub)

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
Room, 1 Double Bed

1 Double Bed
180 sq feet

Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
Apartment, 1 Bedroom, Kitchen

1 King Bed
180 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Kitchen with microwave and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Free newspaper
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
Room, 1 King Bed

1 King Bed
180 sq feet

Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
Room, 2 Double Beds

2 Double Beds
180 sq feet

Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
Suite, 3 Bedrooms

3 Queen Beds and 1 Queen Sofa Bed
180 sq feet

Layout - 3 bedrooms
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
Family Room, Multiple Beds

4 Twin Beds
180 sq feet

Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free newspaper, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided

Guest Reviews

christopher (5/5): -
Gayatri (1/5): -
Carol (10/5): Very recommended - Very comfortable and quiet. Enjoyed the peacefulness
Amy (6/5): - Friendly staff, room was clean Room was small, bed was very uncomfortable, toilet moved when you sat on it , TV was small and it took a long time to fill the Jacuzzi tub since the hot water ran very slow.
Tyler (6/5): Double charging - Place was fine other than them double charging I did not like how they charged me a no show fee then charged me the stay of the room. I stayed there.
Stacy (10/5): -
Jennifer (1/5): Disappointed - We planned on staying here for 2 nights for the Its a Wonderful Life Festival. We walked into the room and immediately noticed this terrible smell. Then we noticed bad, unusual stains on the chair by the door. We then oulled the sheets back to check the mattress and that was full of disgusting stains. We told the lady at the front desk that we could not stay there and asked for a refund. She said she could not give us one because we had booked though booking.com. So I tried to get a refund through booking.com and have not been able to get one. So i had to pay twice for 2 nights in a hotel for my daughters bday weekend, once at Oyo and then at another, cleaner hotel. Very very disappointed with both Oyo and booking.com
Kevin (10/5): - The whole staff goes above & beyond with their hospitality
Cook (10/5): -
Joy (9/5): A good place to stay a reasonable price - Oyo hotel stay was good. It is place to stay at a reasonable price with a clean room, comfortable bed and basic breakfast. A little of a distance from the main area to walk but with a car it's close.
michelle (7/5): -
Eric (1/5): Arrived and checked in at 530, didn’t expect much and it wasn’t terrible at first glance. Left to go get snacks, etc an -
Jayne (9/5): Relaxing, comfortable, priced right getaway spot. - We enjoyed the jacuzzi suite and it was fabulous. It was clean, had instant hot water and close to food venders to order in or get take out. We enjoyed the king size bed and how comfortable it was. The bathroom sink was a little too wobbly. The TV remote worked really slow. But nothing really to deteriorate us from coming again.
Julian (1/5): -
Bucklin (8/5): Parking lot playground - They have rooms with kitchens Kids playing dodge ball in the parking lot around room renters vehicles. Seemed to be an extended stay renters family. I'm not sure why they choose to play and hang out in the parking lot because they have a large backyard.
Patricia (8/5): -
Sandra (3/5): Worst hotel we’ve had in a long time. - Location. Owners nice Dirty and needed repairs and updates
keren (3/5): - The room we ordered was not available. We got a different room which was not set up for us and the floor was filthy. The staff was very friendly
THEODORE (2/5): Overpowering Dog Smell - Seneca Falls is awesome, everyone at the motel was nice and the room was cute, but there was a guy shouting in the parking lot who appeared to live there, and our room smelled strongly and sickeningly of dog. Not so clean.
Maryann (10/5): - Very clean
Joshua (6/5): Not worth the price you pay - To begin, a mess outside bc they are refacing and remodeling everything, I assume. The room wasnt taken care of properly b4 had. I cleaned the filter, jet tub, the bathroom floor. Also, did receive anything about the wifi. Was unable to get information via message. The floors were unfinished, the fridge wasn't wiped out or even running. No bothered us tho. It seems a few familys are living at property. So, thats why I say that.
Bradley (2/5): - This place was a dump. I rented a renovated two bedroom and received a disgusting one bedroom. Extremely unhelpful and refused to give me a refund when they could not accommodate a two bedroom
Bradley (2/5): - This place was awful. I rented a renovated two bedroom and received a dirty old room with one bedroom. When I asked for a refund, they said no and gave me a number that was disconnected when asked to talk to management. Stay away from this place!
Joanne (10/5): - Very clean room despite Reno's going in outsude
Cruz najera (6/5): -
richard (9/5): -
Holly (8/5): - This hotel was perfect for our needs. We booked it within an hour of arriving. We had our Golden Retriever dog with us, and it cost an extra $20.00 for her, which we thought was reasonable. The hotel was adequate and had a refrigerator in it (which was unplugged when we entered but cooled down quickly once we plugged it in). I would recommend this if you have kids and/or a dog.
Samantha (8/5): - The room was clean and the bathroom was clean and well stocked. There was however a mouse trap by the bed. I have to admit that made me nervous
Xianming (2/5): - I booked an OYO Hotel through Expedia about a month in advance. After a long drive, I arrived at the hotel around 6:00 PM to check in. To my surprise, the front desk told me that because I hadn’t prepaid the room, they had given it to someone else who did. They also informed me there were no other rooms available, and they couldn’t accommodate me in any way. To make matters worse, even though I was there in person, they later charged me a no-show fee for Friday night. This was incredibly frustrating and unfair. This experience with OYO Hotel was completely unacceptable—poor communication, zero accountability, and a total lack of customer service. I will never book or stay at an OYO Hotel again, and I strongly warn others to avoid them as well.
Fred (8/5): - The staff were very welcoming, helpful and friendly.
Steve (7/5): 5 Hours from EVERYTHING - Quiet little place, but still close to everything. Friendly staff and affordable. Just need some hooks on the walls to hang some towels or wet clothes on.
Tina (4/5): - As soon as you walk in the office to check in it smells really bad. Makes me want to puke then walking up to the second floor. We have metal stairways that you can lick through the stairs and nails coming out from the rooftop. Just very scary for someone that has disabilities
Pamela (8/5): Very good - Close to our venue and was comfortable to stay there There wasn't any lamps or enough light and the bathroom light/fan was very loud
William (6/5): - The staff which I assume were the owners were very friendly and helpful. The room was clean but outdated. We just needed a place to spend the night, nothing fancy and this served the purpose
Abigail (10/5): Exceptional -
Crissy (10/5): Exceptional - The spa tub was just what I needed. It was highly priced for the area.
kurt (6/5): - Hotel room was old, small and outdated. I think George Washington slept on the mattress.....it was that old and used. Management nice but are milking everything they can with no reinvestment.
Angelia (10/5): Exceptional - Staff was very nice and accommodating. Good area. No complaints
Sean (4/5): - There was no microwave in the room as advertised, it was freezing not heat.
Elecia (7/5): Good -
Adele (2/5): - I did not like it and I did not even stay there. I refused I did not feel comfortable. And it smelled bad. I try to get it canceled and get my money back, but they did not let me.
DAVID (10/5): - good
Kacy (4/5): Not great, not impressed - It was ok, it took a long time to check, even tho I sent my check in time, but that was ok. The room wasn't bad but the fridge never got cold, there was only 2 small bath towels and 2 small washcloths for 2 people 2 days. I probably wouldn't stay again, definitely not what I expected, IV stayed in the area every year for the past 4 years but this was a new hotel and it definitely wasn't worth the money, but it wasn't anything horrible just kinda awkward staff interactions and really low quality.
Crissy (10/5): Exceptional - The staff was extremely nice and friendly 😄 The price was extremely high 😞
Wright (10/5): Exceptional -
James (10/5): Exceptional - The staff were very accommodating and friendly. I have rented one of the jacuzzi rooms several times and have had great experiences each time. I will definitely be returning.
Stephen (2/5): This hotel is a scan - I never got a confirmation email and called them 3 day before or scheduled stay on Dec 13th to confirm it. When I got there I was told our reservation was cancelled on December 5th. They couldn’t tell me who cancelled it but offered me another room for more than my original price. We left and booked at a more reputable hotel chain. Never again will I stay at an OYO motel nor recommend them to anyone
Jennifer (3/5): Will never stay again. Felt gross when we left - The price was outrageous ($198.00) for nothing. The room smelled like mold and obvious flooding previously as the door and walls had water marks. The heat either had to blast or off and freeze. 2 pillows for a king size bed The price
John (10/5): - Stay here often, owners are very pleasant and always take the time to stop and chat. I believe they are working on upgrading the rooms and overall look of the buildings. Its a work in progress.
Lori (5/5): Passable -
Kalynn (8/5): Very good -
Jipson (1/5): Can't answer - Don't know didn't get to go and enjoy it. The fact that they canceled my reservation and was not told the reason as to why.
Aniya (1/5): Bad - Nothing about this property was good. The staff is very disrespectful and the room was not worth my money. I was charged 100$ just to stay an extra hour THEN I WAS KICKED OUT AFTER I PAID FOR LATE CHECK OUT I WILL NEVER STAY HERE AGAIJ
Right (4/5): A poorly maintained motel charging well-maintained money - avoid. - This is an ageing "mom & pop" style motel, which is desperately in need of a remodel. That said, the room, bedding and towels were clean. Pretty much everything could have been better. All the furniture was old and worn; the handbasin wasn't even screwed to the wall! There were no bedside lights. The only powerpoints available were for the TV OR the fridge (or your computer etc). There was a jacuzzi - but the general state of maintenance discouraged me from trying it.
Rick (4/5): More like camping - Inside the room was clean, bed and sheets were in good shape. Nice to have a table and chairs. Nice hot shower Very old run down property. Broken concrete sidewalks to cracked bathroom counters. No internet - no WiFi and no one cared.
Jonathan (6/5): - Decent enough for one night. Need to work faster on updates and painting also need security lock on the inside of main door.
James (8/5): - Good value
lauryn (2/5): - This is a motel, not a hotel. Check in took 35 minutes because the front desk is not staffed, you ring a doorbell and someone comes and unlocks the front door for you, it took 25 minutes for the man to WAKE UP and answer the door. Then if you’re going to offer amenities like an alarm lock or mini fridge it’s common sense that the clock is plugged in and the time is set, and the fridge is plugged in and cold for your guests. ALL of our food went bad over night. Check out was also a bad experience. Went to go ring the doorbell and a woman looked around the corner, outside, and took my key card then walked away. There was no polite or friendly interaction with ANY staff member. 10/10 DO NOT RECOMMEND.
Pauliyah (10/5): Exceptional -
Patrick (1/5): WORST STAY EVER-we checked out without unpacking. - we did not like anything about the room. 1 of the worst rooms ever. the room pictures were misrepresented on the booking site. the room was in poor condition; it smelled musty and when the A/C was turned on other odors were emitted.
Peggy (1/5): Never will I stay here again - The room was moody and smelled bad
rosalie (4/5): - I booked, because it was just one night to drop off my son, and where I usually stay was booked. This is a Motel! Not a Hotel, and you can’t have any guess. The sheets were dirty, and it looks like it’s falling apart. The shower head is very dirty! Don’t book this!
Verified traveler (6/5): Too expensive - The room is adequate but WAY overpriced for what it is.
MARY (4/5): - .
Jaclyn (2/5): - Don't stay here.
William (4/5): - Check in was poor: slow and seemingly in knowledgeable. Room was mostly clean and although large was very dated. Would not stay there again.
Verified traveler (8/5): - Room is clean. I wish there was a mirror in the bathroom.
Crystal (2/5): - This place gave me a very uneasy feeling. My husband and I was going to try to make the best of it, it was only one night. After checking in, we went to our room, we were looking around, found more and more things that were not okay at all. Terrible stains on every blanket/sheet, the smell alone was horrible, I’m not sure the room has ever really been cleaned, all around just not a good place. We do not like complaining and making people feel bad, so my husband very nicely went back in and explained to the worker/owner that we will not be staying, the worker agreed to check us out and give us a full refund because we were only there 5 minutes..never got a refund, they give a full run around..also was told by another person staying that we should stay away from the rooms that are weekly and monthly rentals, someone looking not well at all was trying to contact the police, no one would help her including staff..honestly I wonder if sex trafficking happens here..PLEASE DONT BRING KIDS HERE!! Not a good feeling!! Workers/owners do not care at all!
Louis (6/5): - Price
Krzysztof (1/5): The wortest experience!! - 20min by car from Geneva. That was my the wortest experience. I've arrived there after 7 pm to be informed that they don't have my reservation. On booking.com, everything confirmed, my credit card was charged 4 days before, and I was receiving text messages from the hotel that they are waiting for me. I've called to hotel customer service, and they informed me that they see my reservation but don't know why and by who was canceled. Staff in the hotel said that they don't see it and the hotel is fully booked. Be careful with this hotel!!
Verified traveler (6/5): Hotels.com can "take" the res, but can't "keep" it - Hotels.com asked me to review my stay at this hotel. Unfortunately I can't do that because when we arrived, there was no room for us. Even though I'd received all of the confirmation emails and check in information, there was no room under our name or reservation number. And, there were no other rooms available for us. I'm giving everything an average rating because can't rate the hotel as either good or bad. .We used to really like Hotels.com, but since they're recent "onekey" merger with Expedia, they and they're customer service have gone way down hill. No phone number to call no way to reach anyone except an AI chat that couldn't help us while we were standing in a hotel parking lot with no where to stay.
Kaye (8/5): - Staff were helpful when we needed additional items. Friendly and informative of area
christopher (10/5): - Room was clean and comfortable. Outside building especially doors were in process of repair and painting.
Jim (7/5): Fair - Location A bit rough around the edges. Mouse poison in the room.
Jialin (1/5): Bad website to book wrong place to stay - I didn't check in. It's a motel. Not a hotel. The OYO hotel sign is a size of a book at check in window. Waiting for refund after owner of that property response to booking.com. otherwise they can't promise anything they can do about it.
Verified traveler (10/5): Great for Cayuga fishermen - Staff was great. Hotel very convenient for fishermen. Room was clean. Could use a box of tissues and bigger towels.
Audrey (3/5): Poor -
Glenn (5/5): Passable - Bed was uncomfortable, and the refrigerator was plugged in but doors were open, it didn’t work at all.
Eugene (8/5): - No issues. Perfectly fine stay and value!
Patric (4/5): - The family running the motel were very nice but that’s really the only thing going for the place.
Joseph (2/5): - This place was absolutely disgusting and very misleading in the picture and Ann wasn’t even the name of the hotel that was pictured on Expedia totally misleading. It was so dirty and disgusting. I couldn’t even imagine sleeping in the bed. We had to leave without getting a refund that the lady with the desk would not give me because I booked through Expedia.
Amy (6/5): - Could use some updating
Verified traveler (2/5): Buyer Beware - Hotel was run down and nothing as described or pictured. While the gentleman at check-in was nice, the overall experience was awful. The room smelled of stale weed, lighting was poor, the shower head leaked consistently, toilet was not fully secured.
Cindy (8/5): - It was very nice and quiet!
Tammy (6/5): - Convenient location for Outlet mall. Small and basic motel, a bit pricy for what you get.
John (10/5): - A nice and clean family-run business. I was greeted warmly and felt safe at the space. Room smelled great, shower was hot, and bed was comfortable. I recommend this place for anyone looking for a quiet spot locally or if passing through.
Allan (2/5): Very poor -
Kerri (2/5): The hotel canceled my reservation - I arrived at 10pm the night before the eclipse, only to be told my reservation was canceled 2 weeks before. My hotels app still showed my reservation. After an hour with the app chat, I am told the hotel canceled it due to overbooking. Two weeks prior! After speaking to locals, they suspect tbe hotel canceled to upcharge last minute guests to take advantage of eclipse prices. By the looks of the place and other reviews, I believe that was the reason for canceling. Extremely immoral and unprofessional to cancel on a guest just to charge other people more!
Jennifer (2/5): - I would NEVER EVER EVER stay at this place. I WOULD ADVISE ANYONE ELSE WHO LOOKA FOR A PLACE TO STAY, AVOID THIS!!!! The pictures do not match the rooms, completely different when u get there. The rooms are painted RED and white. The website lies. THE ROOM WAS DIRTY!!!! THERE WAS A PLANT GROWING IN THE DOOR OPENING I HAD TO BREAK OFF. THERE WAS MOLD FROM ONE END OF THE ROOM TO THE OTHER. WATER DAMAGE ON THE FLOOR BOARDS ALONG WITH MOLD UP THEM. THE TABLE HAD WATER MARKS ON THE LEGS AND THE TABLE WAS DIRTY. THE FLOOR WAS SEEPING WATER THROUGHOUT THE ROOM. I HAVE PICTURES OF THAT TOO. IT WAS RAINING AND THE SEALS ON THE DOOR WERE GONE AND THE WATER DRAINED IN THROUGH THE DOOR. THE BED HAD HUGE BROWN STAINS ON EACH SIDE. THE MATTRESS WAS STAINED IN MULTIPLE AREAS. THAT WASNT EVEN COVERED IT WAS VISIBLE BY EYE. MULTIPLE STAINS ON THE BEDDING. THE BED WAS SUPPORTED WITH WOOD PLANKS AND HELD TOGETHER WITH THESE METAL BRACKETS. THE BED WAS FALLING APART. THEN WHEN I ASKED FOR A REFUND SHE SAID SHE COULDNT DUE ANYTHING ABOUT IT. IM SORRY BUT THUS IS FALSE ADVERTISING. SO DISGUSTED WITH THIS PLACE. CHARGE 178$ FOR ONE NIGHT FOR IT TO END UP LIKE THIS!!! EXPEDIA.COM SHOULD BE ASHAMED TO EVEN ADVERTISE A PLACE LIKE THIS ON THERE WEBSITE. ITS APPALLING, UNSAFE AND IN HORRIBLE CONDITIONS!!!
Judy (1/5): Unless you’re caught in a snow storm, pass this place by! - The place was filthy.. everything… The floors, oven, range, countertop, fridge, utensils and cookware. We were aghast at the lack of maintenance and care. Fridge sounded like it is on it’s last leg. The tv was on a huge wall, postage stamp sized!
Normandin (1/5): Very poor. Should not even be on your site - Nothing about it. When we got to the hotel we found out our reservation was canceled and it was confirmed on my phone until we walked through the door of the hotel the owner of the hotel was smug nasty did not care that our reservation was canceled and we drove 3 hours to stay at that Motel I was supposed to get an answer back from booking.com as I wrote a review because nobody knows who canceled my reservation and my husband is very ill and this gentleman did not care he got more money for the room that we booked and that was all that he was about I am still waiting for an answer from booking.com as to who actually canceled my reservation 3 hours on the road to get there and not have a room and now I'm out $500 because we had to go to another hotel very displeased with hotels.com and the hotel. This hotel gets a zero rating from me and should not even be on your site The owner was a jerk and didn't care that my husband was dying all he wanted was the money for the room and by the way the motel had bugs and was cheap and dirty
Susan (1/5): Hotel canceled the day of and didn't tell me - My reservation was canceled, apparently by the hotel. I never received a notification of this. When I called the hotel the day of my reservation to check on the check-in time, I was told it was canceled due to "unforeseen circumstances". My stay at this hotel was for the night before the eclipse, and hotels in the area were fully booked. Never going to stay at an OYO !
Karen (9/5): Superb - The room was very clean and the bed was comfortable. Noise level was low, we slept well. Just come at Check in time as they can't check in early. No problem, we had a late lunch and all was fine upon our return. Thank you.
Michele (10/5): - Very nice staff and rooms were clean and smelled citrusy which my family and I liked. It is a motel not a hotel but has nice small fridge and microwave. Really just right for our needs. Staff was quick to respond to a request. Overall great town and area to visit.
Hector (2/5): Bad and expensive - My reservation was canceled few days before arriving, realize when the concierge told me, the day of checking in
Laura (1/5): Never again - Nothing Disgusting had to sleep in car. Smelled bad bugs in bed. White Sheets were yellow stains on pillow cases
Jason (3/5): Poor -
Vanessa (1/5): I would never stay here again and may never book through booking.com again. - The location was wonderful but that is the extent of what was really good about this place. Was charged another $33 at check in because "booking.com isn't charging the right prices", ice cold room on arrival, once room was warm the heater would make the room stuffy before kicking the fan on then it would almost get cold before starting again and this was on repeat the whole stay, jetted tub's jets barely functioned and small hair clumps came out once started, local news was the only TV channel accessible, corners of room was dirty, bathroom sink didn't plug due to the plunger not being attached, drawers in bedside tables were filthy, window was unlocked and we were on the ground floor.
Verified traveler (4/5): Not happy - Room was very hot, no thermostat, had to keep air conditioner on the whole time. Very dirty air conditioner as seen in photo. Unable to use TV, remote not working. Not given WiFi password or phone number to office, no paperwork in room. Room with kitchen, stove burners with dirty foil. No dish soap, no hand towels or paper towels. No hand towel in bathroom.
Angela (2/5): - Septic issues