Windsor Oceanico Hotel
Location: Rua Martinho de Mesquita, 129, Rio de Janeiro, br
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Stunning Ocean Views and Modern Comforts
Luxurious Rooms and Amenities
Each room at Windsor Oceanico Hotel boasts modern furnishing, air conditioning, a flat-screen TV, minibar, and complimentary toiletries, ensuring a comfortable stay for every guest.
Relaxation and Wellness
Guests can unwind in the sauna or maintain their fitness routine at the well-equipped fitness centre, offering the perfect balance between relaxation and exercise during their stay.
Convenient Location and Accessibility
Located just 100 meters from the beach and in close proximity to popular attractions like the Tijuca Forest National Park and Olympic Park, Windsor Oceanico Hotel offers both convenience and luxury for a memorable stay.
Book your stay at Windsor Oceanico Hotel now for a perfect blend of luxury, relaxation, and convenience.
Important Information
* The hotel offers rates with or without breakfast.
* Note that breakfast prices available at the time of booking are prices per day and per person.
* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.
* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/nonrefundable policy.
* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/nonrefundable policy.
* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.
* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.
* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.
* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.
* According to art. 82 of the Statute of the Child and Adolescent, accommodations of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.
* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Sauna
- Solarium
- Non-smoking throughout
- Concierge service
- Allergy-free room
- Kid meals
- Infinity pool
- Fruits
- Steam room
- Badminton equipment
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Free pool cabanas
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Garage
- Swimming nearby
- Beach club nearby (surcharge)
- Electric bicycle charging station
- Beach toys
- Rooftop garden
Rooms Available
-
Standard Triple Room
This triple room's standout feature is the pool with a view. This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
-
Superior Twin Room
This twin room features a pool with a view. Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
-
Executive Double Room
This double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as sea views. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
-
Executive Suite
This room offers sea views, cable TV and a hot tub.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Additional toilet
- Sofa
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
-
Double Room with Sea View
This double room features a pool with a view. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
-
Superior Plus com Cama Casal
1 Double Bed
248-sq-foot room with sea views
Internet - Free WiFi
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Magnifying mirror
-
Standard Twin Room
This twin room's standout feature is the pool with a view. Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
-
Superior Triple Room
Guests will have a special experience as the triple room provides a pool with a view. This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
-
Superior Executivo com Cama Casal
1 Double Bed
248-sq-foot room with sea views
Internet - Free WiFi
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Magnifying mirror
-
Superior Double Room
Guests will have a special experience as this double room features a pool with a view. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
-
Standard Double Room
This double room features a pool with a view. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
-
Deluxe Room
This room offers sea views, cable TV and a hot tub.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Window
- Hand sanitiser
Guest Reviews
- Joer (9/5): -
- Wanessa (10/5): -
- Paula (7/5): Ótima estadia, pouco acolhimento , bar e restaurante na minha opinião deixaram a desejar , minha expectativa era maior, - Espaço , limpeza , enxoval Muitas luzes , eu não sabia onde apagar todas, o colchão estava afundado Achei o kit de higiene muito modesto
- Richard (8/5): I had a very good time on my stay on Oceanico, nice relax time. - The pool and spa facilities were the most of my liking, the room very confortable and fast elevators and a very good location of the Hotel.
- Iscarlet (7/5): -
- Rodrigo (9/5): Hotel confortável com excelente localização. - Localização privilegiada. Fiz uma reserva com antecedência para 3 pessoas. Ao chegar no quarto, a cama extra não estava lá. Tive que pedir por uma. Da mesma forma, não havia toalhas em numero suficiente para 3 pessoas. Tive que solicitar. Vários rechauds estavam apagados durante o café da manhã. Nada disso atrapalhou a estadia, mas são detalhes que não passam despercebidos.
- Ramon (10/5): Retornaremow -
- Kessia (9/5): -
- maria lucia rodrigues (4/5): - muito velho
- Josefina (6/5): Excelente ubicación - Ubicación y buen desayuno En general el personal amable, pero había uno que francamente un desagrado. Desaparecieron dos cosas en mi instancia, en diferentes circunstancias, y el fue realmente peor que la pérdida. Solo se dedicó a culparnos de una manera muy despectiva.
- Maria (10/5): Excelente - La ubicación, las habitaciones muy cómodas. El desayuno excelente.
- Miguel (9/5): Equipe maravilhosa - De frente para a Praia Tipo de colchão. O Colchão é de molas. E Não de molas ensacadas com Espuma. Bem ruim.
- Quispe Llacas (10/5): - Que están en una buena ubicación frente al mar Durante de mi estadía todo fue bueno
- María Inés (10/5): Excelente estadía - Todo! El desayuno, el sauna , la ubicación… es excelente No hay dispensar de agua en cada piso.
- Pedro (10/5): -
- Mateus (10/5): -
- Rayanny (10/5): -
- Mariana (8/5): -
- Diana (10/5): - Confortável e boa localização Nada
- Lycette (9/5): Súper recomendado - Muy bien ubicado, bonito, limpio, cómodo, el desayuno muy rico y con opciones variadas. El check-in es un poco lento, el staff es amable pero el proceso demora. Los huevos revueltos estaban muy húmedos.
- Luciano (10/5): -
- Ricardo (10/5): -
- francis (10/5): -
- Ramirez (1/5): - Ubicación La ventana no cerraba bien y se escuchaba mucho el ruido de la calle y como el aeropuerto está ahí cerca se escuchaba muy fuerte el ruido de los aviones sobrevolando (parece q te iba atropellar un avión )
- Luciano (10/5): Perfeita - Quarto confortável e limpo! Nada, foi excelente
- Marques Ramos (10/5): -
- Lucas (10/5): -
- Ivan (10/5): - Muy ordenado y limpio
- Marcela (9/5): Buen hotel - Rodo muy satisfactorio. La habitación El desayuno El entorno. Personal atento La playa frente al hotel es tranquila y familiar. Queda bastante alejado de las principales atracciones de Río. Pasas mucho tiempo en viaje No tiene piscina cerrada
- André (10/5): Entrega o que promete. - Localização, quarto, vista, conforto, limpeza, café da manhã, a possibilidade de usar os restaurantes dos outros Windsors no mesmo quarteirão. A piscina poderia estar mais limpa.
- SETUR (9/5): Bom hotel com boa infraestrutura. - Gostei do tamanho do quarto e do serviço de quarto. Nada para criticar.
- Nathalya (7/5): Ok vou - Tudo Tudo
- Lucas Toledo Da Cruz (10/5): -
- Maria Cecilia (8/5): Unicación fantástica - La ubicación es excelente ya que te permite manejarte a pie por la zona de Jardín Oceánico que es, dentro de Barra da Tijuca, la que más comercios tiene, con muchas opciones de gastronomía. Todas las instalaciones funcionan muy bien, con mucho personal siempre atento y seguridad. El estilo del hotel es más enfocado a empresas y convenciones y lo hace menos cálido para quien busca un lugar de vacaciones de playa. No cuenta con un lugar en la habitación donde colgar las mallas mojadas
- Alex (9/5): Muito bom - Muito bem localizado | Quartos amplos e confortáveis | Banheiro renovado, muito bom Os atendentes do check-in não são simpáticos, podendo chegar a níveis desagradáveis.
- LUCIANA (9/5): Ótima opção em frente à praia - Café da manhã, conforto e localização Quarto e banheiro adaptados para pessoa com deficiência
- VIVIANA (9/5): -
- Daniel (9/5): -
- Juan Pablo (10/5): - Absolutamente todo Nada
- Luis Guilherme (10/5): -
- Ricardo (2/5): Mala atención en front desk - La habitación estaba limpia Muy mala atención. No había agua gratis sino en la nevera. Nos cobraron una enorme cantidad por el consumo en la nevera y apenas nos ofrecieron restarnos una pequeña botella de agua. En recepción no les importó nuestra situación. Les comenté que viajo por el mundo y el agua siempre es gratis o al menos te indican donde conseguirla. No volveré ahí
- Isabela (9/5): Ótimo custo benefício - Localização Tudo parece um pouco antigo
- gutierrez cardozo (10/5): Best hotel ever - Everything was amazing inside of the property N/a
- Luis bernardo (9/5): - Como resolvieron los inconvenientes, llegue y la habitacion no estaba lista, siendo las 2 am. Me ofrecieron a cambio un late check out, muy valioso para mi
- Guerra (9/5): - Minha casa no Rio
- Mauricio (10/5): - tudo perfeito
- Nicolle (10/5): -
- PryCylla (10/5): Good but could be better - I like how the whole staff treated me. Bruno the bar tender was very nice and all the staff from the reception. Good professionals, very kind and polite. The bathroom had a bad smell, the beds were extremely uncomfortable. The bedroom was too cold and we couldn't adjust the temperature
- Camila (9/5): -
- Celeste (9/5): Muy buen hotel, súper completo y cómodo. Volveríamos. -
- Jessé (10/5): -
- Thais (10/5): - Piscina Academia
- Judson (10/5): -
- sabrina (10/5): Lindo y bien ubicado - gran hotel buen desayuno la ducha y la canilla del baño muy antiguas, poca presión y difícil de regular la temperatura
- Molina (10/5): - La limpieza El wifi no es muy bueno pero andaba
- Jonandes Roberto Ferreira Junior (10/5): -
- Luiza (10/5): -
- valmir (10/5): Receptividade! - Receptividade Receptividade e bolo para minha esposa surpresa no café da manha, ela estava fazendo aniversario ! foi emocionante !
- franca cedrón (9/5): - Habitación iimpia, moderna y cómoda. Muy buen desayuno, ubicación excelente. El comedor es oscuro y sin vista.
- salazar (10/5): - La calidad de la atención El trayecto hacia los sitios turisticos
- Eric (10/5): - Careful and Excellent service Humidity in the bathroom due to bathroom fan didn't work
- Rossi (9/5): CONFORTABLE - MUY BUENA VISTA
- Amanda Thereza (10/5): Experiência maravilhosa, com certeza voltaremos. - Tudo impecável, desde a recepção até o quarto. Cama muito espaçosa, tem secador de cabelos disponível, ar condicionado ótimo, chuveiro muito bom, NOTA 1000 Os funcionários muito respeitosos, atenciosos e competentes.
- Henning (8/5): Great location, great hotel and employees. Good value for money - Beliggenhet, personsl Frokostsal var veldig upersonlig, føltes som kantine, veldig høyt støynivå. Maten var helt ok. God kaffe.
- Kathi (6/5): -
- alvaro (9/5): -
- Pedro Luiz (10/5): -
- Kessia (9/5): Memoravel! - Cama e travesseiro confortáveis , café da manhã farto, boa acústica.
- María javiera (10/5): -
- Bruno (8/5): -
- Jose Evandro (10/5): -
- Stefania (9/5): Piacevole mini vacanza - Stanze grandi, letto molto comodo. La colazione ricca e varia. La posizione molto buona a due pasi dalla spiaggia di Barra da Tijuca Non ho commenti negativi
- Teresa (9/5): -
- Raphael (9/5): Ótima estadia - Serviço , quarto e localização Nd
- paulo (9/5): -
- Milena (10/5): - A localização é excelente, o quarto é muito confortável e o café da manhã é bem variado, com opções sem glúten e sem lactose
- Bruna Emanuelle (10/5): Conforto, localização muito boa e café da manhã delicioso! - O quarto é espaçoso, a cama é super confortável, o chuveiro é muito bom. O café da manhã é uma delícia e com muita variedade. A localização é muito boa. Eu gosto de tudo desse hotel. Para quem precisa utilizar Wi-Fi, é o único ponto “ruim”, pois não pega direito no quarto. Pra mim, isso não é uma questão, mas acredito que para outras pessoas pode ser.
- Daniel (10/5): -
- Márcia (10/5): Perfeita - Excelente td, pessoal, atendimento, tudo perfeito Gostei de tudo
- Lucas (10/5): -
- Maricarmen (10/5): Muy buena ubicación - La ubicación frente al posto 4, poca gente en la playa
- guillermo (10/5): -
- martins (10/5): -
- Araújo (10/5): -
- Araújo (10/5): -
- Jorge Luis Costa Silva (7/5): Boa localização e custo-benefício, mas problemas operacionais prejudicaram a experiência - O hotel possui um bom custo-benefício e, no geral, oferece uma estrutura confortável. O quarto tinha um tamanho satisfatório, com boa iluminação natural e bastante espaço de circulação, o que tornou a estadia confortável. O banheiro também era amplo e as instalações do hotel aparentam estar bem conservadas, ainda que não sejam exatamente novas. O café da manhã era bastante variado, servido em um espaço amplo e agradável. Além disso, a localização é muito conveniente, especialmente pela proximidade da praia e pelo fácil acesso ao hotel. O que eu gostei: Quarto espaçoso, bem iluminado e confortável; banheiro com bom tamanho; café da manhã variado e satisfatório; instalações conservadas e em bom estado; excelente custo-benefício; localização muito próxima da praia; fácil acesso ao hotel. O principal problema da estadia foi uma goteira causada pela condensação do aparelho de ar-condicionado dentro do quarto. Ao entrar em contato com a recepção, tive a sensação de que se tratava de um problema já conhecido pela equipe, possivelmente recorrente, mas ainda não solucionado. Isso foi bastante frustrante. Outro ponto negativo foi o chuveiro, que tinha pouca pressão de água, além de o box utilizar uma cortina de plástico em vez de fechamento adequado. Durante o banho, isso fazia com que praticamente todo o banheiro ficasse molhado, o que foi bastante inconveniente. Também notei uma falha de preparação do quarto: havia uma cadeira no banheiro, aparentemente utilizada anteriormente por um hóspede com necessidades especiais, que não havia sido retirada antes da minha chegada. Precisei solicitar a remoção do item. O hotel também demonstrou dificuldade em lidar com períodos de alta ocupação. No café da manhã, havia superlotação evidente, a ponto de os hóspedes precisarem esperar para conseguir sentar. Embora o café seja bom, a estrutura claramente não comporta o volume de hóspedes em horários de pico. O checkout foi outro ponto bastante negativo. Havia apenas duas pessoas na minha frente, com dois atendentes disponíveis, e ainda assim permaneci cerca de 30 minutos na fila. O processo era excessivamente lento porque dependia da confirmação manual do consumo do frigobar com outro setor do hotel, o que gerava atrasos desnecessários. Por fim, tive dificuldade para entrar em contato com o room service. Liguei diretamente e não fui atendido, precisando acionar a recepção para conseguir contato. Depois disso, o atendimento foi adequado, mas o acesso inicial ao serviço foi ruim. No geral, o hotel entrega uma boa estrutura e um custo-benefício interessante, mas alguns problemas operacionais e de manutenção acabaram comprometendo a experiência.
- Mauricio (8/5): -
- Marcelo (10/5): -
- angie (8/5): -
- ALEXI ALEJANDRO (10/5): - Es un hotel espectacular. Todo el personal muy amable, excelente desayuno y almuerzo, cócteles internacional.
- ROSANA (10/5): Hotel com uma vista linda e muito bem localizado - Confortável e vista linda
- leonardo (8/5): -
- Maristela (9/5): Tranquila - Chuveiro!🤩 Travesseiros
- Kelitan (10/5): -
- Service (10/5): -
- Veloso (1/5): Péssimo!!! - Só o pequeno-almoço. Os funcionários do hotel são muito antipáticos, especialmente quando não damos a taxa de serviço eles ficam logo mal-humorados sabendo que não é obrigatório pagar a taxa de serviço, ginásio a cair aos bocados, as pessoas do bar ao lado da receção e do último piso nem sabem dizer bom dia, boa tarde ou boa noite, as pessoas da receção ficam à espera que o cliente é que fale primeiro, enquanto eles ficam só a olhar para o computador, fazendo sei lá o que, fui pedir um prato e talheres para poder provar a fruta que tinha comprado, eles ainda me disseram que tinha que pagar uma taxa de 11 reais, para poder ter esses utensílios e o péssimo sistema de redes que eles tem no hotel, eu a minha namorada trabalhamos pelo computador e pelo telefone a net estava constantemente a ir a baixo e para voltar a conectar tinha que fazer o login na internet outra vez para poder ficar conectado. Péssima experiência, para quem vai pela primeira ao Brasil ou ao Rio de Janeiro, não recomendo a ficarem neste hotel.
- Guilherme (10/5): -
- Heron (10/5): -
- Heron (10/5): -
- Elli Nikolaou (10/5): Εξαιρετική τοποθεσία. Είχαμε θέα την θάλασσα και ξυπνούσαμε με τον ήχο των κυμάτων κάθε πρωί. -
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